1166 IT Support jobs in Hertfordshire
Technical Support Officer
Posted today
Job Viewed
Job Description
To assist the Southwark Cleaning management team in the technical provision, organising and co-ordination of resources by providing all necessary administration support.
Principal accountabilities
1. Provide administrative support to the cleaning, grounds maintenance and tree service
2. Data entry and processing, filing and photocopying.
3. Mail Merging, Receiving, sorting and distributing post and preparing outgoing post for despatch.
4. Inter-office/departmental liaison e.g. providing/getting information from other sections.
5. Face to face customer/contractor relations and back up cover for the commercial waste services team.
6. Initiating correspondence where appropriate.
7. Presentations development, workshop leads and support
Technical Support Officer
Technical Support Officer
Technical Support Officer
Technical Support Officer
Technical Support Officer
Technical Support Officer
Posted 6 days ago
Job Viewed
Job Description
Contract : Temporary - Ongoing
Location : Harrow Council, Forward Drive, Harrow, HA3 8NT
Salary : 15.78 per hour (PAYE)
Role Overview:
Join Harrow Council's dynamic Parking Services team and help shape the future of the borough's highways. We're seeking a proactive and technically adept individual to provide essential support across parking operations, ensuring smooth service delivery and compliance with regulatory standards.
Key Responsibilities:
- Process payments for parking permits and maintain accurate records in line with procedural guidelines.
- Respond to service requests related to parking and payments, resolving issues within defined parameters.
- Safeguard and manage valuables including money, keys, and permits, promptly reporting any losses or discrepancies.
- Monitor stock levels of pay-and-display machine components, ensuring timely replenishment and equipment maintenance.
- In-depth knowledge of relevant legislation including the Traffic Management Act 2004 and New Roads and Street Works Act 1991.
- Solid understanding of health and safety regulations and approved codes of practice.
- Familiarity with the London Permit Scheme and its operational framework.
- Flexibility to work across a 24/7 rota, including evenings, weekends, and bank holidays.
- Full, clean UK manual driving licence.
About Pertemps:
With nearly six decades of experience, Pertemps Recruitment Partnership is a trusted leader in both permanent and temporary staffing solutions. Recognised by The Sunday Times as one of the Best 100 Companies to Work For-14 years in a row-we pride ourselves on our personal approach and commitment to employee development. As an accredited 'Investor in People', we foster long-term careers and internal growth.
About Harrow Council:
As the 12th largest London borough and one of the UK's most culturally diverse authorities, Harrow offers a vibrant and inclusive working environment. Located just 10 miles from central London, Harrow boasts excellent transport links via the Metropolitan Line, Watford DC Line, and national rail, with easy access to the M1, M25, and A406.
DataProtectionNotice:
YourpersonaldatamaybesharedwithCifas,afraudpreventionagency,tohelpdetectandpreventunlawfulordishonestconduct.Thismayimpactaccesstocertainservicesoremploymentopportunities.Formoreinformation,pleasevisit:(url removed)
IT Technical Support
Posted 7 days ago
Job Viewed
Job Description
IT Technical Support
Location : Welwyn garden city (5 days on-site required)
Contract Length : 12 months.
Rate: 300 per day inside umbrella
Join Our Team as an IT Technical Support Specialist!
Our client is seeking an enthusiastic IT Technical Support Specialist to join their dynamic team! If you thrive in a fast-paced environment, enjoy solving complex issues, and are ready to support critical technology systems, we want to hear from you!
About the Role:
As an IT Technical Support Specialist, you will play a vital role in providing exceptional support to both our customers and colleagues across various technology platforms. Collaborating closely with Product, Engineering, and Infrastructure teams, you'll ensure timely resolutions and keep everyone informed throughout the process.
Key Responsibilities:
- Investigate and diagnose technology issues reported by users.
- Collaborate with peers, systems analysts, and managers to resolve or escalate incidents.
- Identify wide-impact issues and engage relevant teams to resolve them within SLA.
- Provide meeting room support and assist the Events team in delivering seamless support for executive events.
- Work with third-party contractors for major events (e.g., Tesco results broadcasts).
- Collaborate with technology teams (AV, Networks, Meeting Room Support) for testing during large-scale events.
- Maintain ownership of issues, ensuring timely updates for stakeholders.
- Stay updated with technology trends to improve resolution times and share insights with the team.
- Identify and implement process improvements while publishing knowledge base articles for new issues.
- Generate reports on ticket volumes and collaborate with the team to provide on-site support five days a week.
- Be available for occasional out-of-hours/weekend support for planned activities.
To excel in this role, you should have:
- Strong knowledge of ITIL processes (Incident and Problem Management) and IT Asset Management.
- Proficiency in ITSM tools (e.g., ZenDesk, Service Now).
- Expertise in Windows 11, Office 365 Suite, iOS, Android, printers, and security tooling.
- Familiarity with meeting room technologies (Cisco TP, MTR) and network troubleshooting.
- Excellent communication skills and a customer-focused mindset.
- Experience in a 24/7 shift environment with strong call handling skills.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Technical Support Engineer
Posted 10 days ago
Job Viewed
Job Description
Technical Support Engineer - MVHR & Heat Pumps
Salary: 45,000-50,000 + benefits
Location: London Bridge (Hybrid - office & home-based)
We are working with a small but rapidly growing manufacturer of MVHR (Mechanical Ventilation with Heat Recovery) systems and heat pumps, who are now seeking a Technical Support Engineer to join their expanding team.
In this role, you'll be providing responsive technical support to clients and partners, helping to ensure projects run smoothly and customers are fully supported. You will be the go-to contact for technical queries, troubleshooting, and guidance across the MVHR and heat pump range, with a particular focus on Exhaust Air Heat Pumps (EAHPs).
This is not a sales role, but you will work closely with commercial colleagues, so an ability to build strong customer relationships and communicate technical solutions clearly is key.
Key Responsibilities:
- Provide technical support on MVHR, heat pumps and EAHPs to clients, installers, and partners.
- Respond quickly to technical queries, troubleshooting, and fault resolution.
- Support product testing, commissioning, and ongoing performance improvements.
- Liaise with the sales/commercial team, offering technical expertise during customer discussions.
- Maintain up-to-date technical documentation and training materials.
About You:
- Experience with MVHR and heat pumps (EAHP experience desirable).
- Strong mechanical/engineering background - ideally a degree or equivalent in mechanical, building services, or HVAC engineering.
- Excellent communication skills - able to explain technical issues clearly and confidently.
- A proactive, customer-focused approach, with the ability to respond quickly and effectively.
What's on Offer:
- Salary circa 45,000-50,000 + benefits.
- Hybrid working (London Bridge office + home).
- Opportunity to join a small, innovative manufacturer at an exciting stage of growth.
If you are a Mechanical Site Manager with the required experience and certifications, please contact Lily at Tech-People on (phone number removed) , or email your CV to (url removed)
Tech-People is a leading recruitment agency in M&E and Construction. We are committed to building a diverse workforce that reflects the communities in which we operate.
IT Technical Support
Posted today
Job Viewed
Job Description
IT Technical Support
Location : Welwyn garden city (5 days on-site required)
Contract Length : 12 months.
Rate: 300 per day inside umbrella
Join Our Team as an IT Technical Support Specialist!
Our client is seeking an enthusiastic IT Technical Support Specialist to join their dynamic team! If you thrive in a fast-paced environment, enjoy solving complex issues, and are ready to support critical technology systems, we want to hear from you!
About the Role:
As an IT Technical Support Specialist, you will play a vital role in providing exceptional support to both our customers and colleagues across various technology platforms. Collaborating closely with Product, Engineering, and Infrastructure teams, you'll ensure timely resolutions and keep everyone informed throughout the process.
Key Responsibilities:
- Investigate and diagnose technology issues reported by users.
- Collaborate with peers, systems analysts, and managers to resolve or escalate incidents.
- Identify wide-impact issues and engage relevant teams to resolve them within SLA.
- Provide meeting room support and assist the Events team in delivering seamless support for executive events.
- Work with third-party contractors for major events (e.g., Tesco results broadcasts).
- Collaborate with technology teams (AV, Networks, Meeting Room Support) for testing during large-scale events.
- Maintain ownership of issues, ensuring timely updates for stakeholders.
- Stay updated with technology trends to improve resolution times and share insights with the team.
- Identify and implement process improvements while publishing knowledge base articles for new issues.
- Generate reports on ticket volumes and collaborate with the team to provide on-site support five days a week.
- Be available for occasional out-of-hours/weekend support for planned activities.
To excel in this role, you should have:
- Strong knowledge of ITIL processes (Incident and Problem Management) and IT Asset Management.
- Proficiency in ITSM tools (e.g., ZenDesk, Service Now).
- Expertise in Windows 11, Office 365 Suite, iOS, Android, printers, and security tooling.
- Familiarity with meeting room technologies (Cisco TP, MTR) and network troubleshooting.
- Excellent communication skills and a customer-focused mindset.
- Experience in a 24/7 shift environment with strong call handling skills.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Technical Support Analyst
Posted today
Job Viewed
Job Description
Technical Support Analyst
Gerrards Cross
Perm
Up to £37,000pa
Roles & Responsibilities
- We develop and support solutions that can help the NHS in making data-driven decisions, enable front-line healthcare workers in making safer, more informed, decisions, and empower patients to better engage with their own care.
- We are looking to build a team of experienced, collaborative, support engineers who will work together to provide enterprise-level assistance. We have many customers who require close support to ensure they have an excellent experience with our products.
- You will be focusing on working directly with our customers to identify the necessary activities required to complete each client’s implementation and ensure that the activities are performed in a timely, high-quality manner.
- We are a friendly and open-minded team, and we’re looking for people who will thrive by collaborating and implementing improvements to our approach to support.
Roles & Responsibilities
- Take incoming support calls from customers and provide assistance as required.
- Monitor incoming support tickets and ensure response within the agreed SLAs.
- Analyse customer issues, diagnose and resolve where possible.
- Escalate the issue for assistance from the development team if required.
- Maintain and track and close support issues on Jira.
- Install and customise applications for new customers.
- Run training sessions for new users.
- Test bug fixes released by the development team before delivery to the customer.
Requirements
- The role is technical, so an IT qualification/degree is required
- Knowledge and experience with the following – Application Support/ Windows/ Databases/ Remote Access Tools A hands-on and enthusiastic person who is quick to learn
- Experience working with service desk ticketing tools (Jira)
- Work effectively with a high degree of autonomy
- Excellent interpersonal and communication skills and enjoy working in a fast-paced environment
Technical Support Officer
Posted today
Job Viewed
Job Description
Contract : Temporary - Ongoing
Location : Harrow Council, Forward Drive, Harrow, HA3 8NT
Salary : 15.78 per hour (PAYE)
Role Overview:
Join Harrow Council's dynamic Parking Services team and help shape the future of the borough's highways. We're seeking a proactive and technically adept individual to provide essential support across parking operations, ensuring smooth service delivery and compliance with regulatory standards.
Key Responsibilities:
- Process payments for parking permits and maintain accurate records in line with procedural guidelines.
- Respond to service requests related to parking and payments, resolving issues within defined parameters.
- Safeguard and manage valuables including money, keys, and permits, promptly reporting any losses or discrepancies.
- Monitor stock levels of pay-and-display machine components, ensuring timely replenishment and equipment maintenance.
- In-depth knowledge of relevant legislation including the Traffic Management Act 2004 and New Roads and Street Works Act 1991.
- Solid understanding of health and safety regulations and approved codes of practice.
- Familiarity with the London Permit Scheme and its operational framework.
- Flexibility to work across a 24/7 rota, including evenings, weekends, and bank holidays.
- Full, clean UK manual driving licence.
About Pertemps:
With nearly six decades of experience, Pertemps Recruitment Partnership is a trusted leader in both permanent and temporary staffing solutions. Recognised by The Sunday Times as one of the Best 100 Companies to Work For-14 years in a row-we pride ourselves on our personal approach and commitment to employee development. As an accredited 'Investor in People', we foster long-term careers and internal growth.
About Harrow Council:
As the 12th largest London borough and one of the UK's most culturally diverse authorities, Harrow offers a vibrant and inclusive working environment. Located just 10 miles from central London, Harrow boasts excellent transport links via the Metropolitan Line, Watford DC Line, and national rail, with easy access to the M1, M25, and A406.
DataProtectionNotice:
YourpersonaldatamaybesharedwithCifas,afraudpreventionagency,tohelpdetectandpreventunlawfulordishonestconduct.Thismayimpactaccesstocertainservicesoremploymentopportunities.Formoreinformation,pleasevisit:(url removed)
Be The First To Know
About the latest It support Jobs in Hertfordshire !
Technical Support Specialist
Posted 13 days ago
Job Viewed
Job Description
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Have you been wanting to get into IT but don't have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem? Want a chance to see lots of career options up close before you choose your path forward? Then there's a good chance you'll love being a Customer Service Representative at Kyndryl.
Being great in this job is less about your resume and more about your personality. We are looking for friendly, helpful, and empathetic people who have an interest in technology but not necessarily tech experience. As a Customer Service Representative, you'll be the face and voice of Kyndryl, helping customers solve their problems every day.
A Customer Service Representative combines the know-how of tech support with problem solving and customer service, so bring your people skills and we'll teach you the rest. It's a fun and fast-paced role where you'll start learning and contributing right away. The first month, you learn the ropes and get set up with one client on production. Soon, you'll be multi-tasking and providing interactive solutions (chat, email, MS Teams) while treating our customers to concierge-level care.
You will also work with back-office teams to handle escalations. This is your chance to work alongside senior co-workers who will share their knowledge. As you interact with many different people on a variety of problems, you'll grow your experience, skill, and grasp of what other job roles do. In addition, there are plentiful opportunities to find and work with mentors.
You can become an expert with Microsoft 365, especially Excel, and get trained on a variety of different platforms. And you can earn certifications including Google Cloud, Azure, Microsoft, etc. In fact, the learning opportunities are what most people like best about this role. It's fun, challenging, and fast-paced - you definitely won't be bored!
Your future at Kyndryl
This is a true "start here, go anywhere" opportunity. As you get a close-up look at a wide variety of Kyndryl job roles, you can choose your career path. Many have moved up to the 2nd or 3rd level escalation team. Others go on to further education/certifications and more senior or technical roles.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience
· Graduate / Diploma in Electronics or Computer Science
· Proficiency in spoken & written English is a prerequisite
· Knowledge of Windows, Mac, or Linux operating systems
· Support help desk knowledge
· Troubleshooting and problem-solving skills
· Customer support knowledge
· Active listener with flexibility to modify approach and adapt to customer needs
Preferred Skills and Experience
· Graduate / Diploma in Electronics or Computer Science with preferred IT certification viz. Microsoft Azure Fundamental/Microsoft EndPoint Administrator/RHCE/CCNA/ITIL.
· Experience working with Windows, Mac, or Linux operating systems
· Troubleshooting and problem-solving expertise
· Support help desk experience
· Customer support experience
· Experience modifying approaches and adapting to customer needs
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Technical Support analyst
Posted 1 day ago
Job Viewed
Job Description
IT Support SpecialistnLocation: Norwich, UKnSchedule: HybridnWork type: contractnWe are seeking an experienced and flexible IT Support Specialist to maintain and troubleshoot critical IT infrastructure, supporting our essential hospital services.
Key Responsibilities
Server & Network Support: Provide significant support for Microsoft server products (including Windows Server ), data communications, and networking technologies (LAN, TCP/IP, x400, RS-232).nApplication Management: Implement and support multi-user applications, including databases and the ICE system.nHardware & End-User Support: Offer practical support for computer hardware, printers, and software applications, and assist users in a similar environment.nDatabase & Web: Maintain and support MS SQL Server and Web Server products.nDocumentation: Document systems and procedures, and prepare training materials.
Required Qualifications & Skills
Education/Certification: Relevant Degree/HND/HNC and an IT Qualification (e.g., MCP or MCSE Windows ).nTechnical: Significant experience with Microsoft server products, networking, and hardware support.nSoft Skills: Excellent analytical mind, strong communication skills, and the ability to work independently or as part of a team.nSector Knowledge: Understanding of NHS IT Modernisation initiatives.nIf you are motivated and demonstrate the Trust's PRIDE values (People focused, Respect, Integrity, Dedication, Excellence), we encourage you to apply or share your updated CV to the email address nandiraju . b @ randstad . co . uk.nRandstad Technologies is acting as an Employment Business in relation to this vacancy.
TPBN1_UKTJn
Technical Support Officer
Posted today
Job Viewed
Job Description
To provide essential technical and administrative support to the Southwark Cleaning management team and contribute to the effective organisation and coordination of resources across the Cleaning, Grounds Maintenance, and Tree Services teams. The postholder will support service delivery by handling a range of administrative tasks, contributing to internal communications, and liaising with internal departments and external contractors.
Key Accountabilities:Provide general and technical administrative support to the Cleaning, Grounds Maintenance, and Tree Services operations teams.Accurately process data entry tasks, maintain filing systems (digital and paper), and handle photocopying and document management.Manage all aspects of post handling, including mail merges, sorting, distributing incoming post, and preparing outgoing post for despatch.Act as liaison between internal departments and teams to gather, exchange, and share relevant operational information.Support face-to-face customer and contractor interactions, and provide back-up support for the Commercial Waste Services team as required.Draft and initiate correspondence on behalf of the team or in response to operational needs, ensuring professionalism and clarity.Assist in the creation of presentations and lead/support the planning and facilitation of internal workshops or team development sessions. RequirementsEnsuring compliance with Health & Safety in the workplace
Supporting Performance Management and working in line with Investors in People principles
Promoting and adhering to Equal Opportunities and Managing Diversity policies
Maintaining a high standard of Customer Care in all communications and interactions
Participating in Quality Initiatives to drive continuous improvement
Upholding responsibilities under the Data Protection Policy and maintaining confidentiality