425 IT Support jobs in North East

Technical Support Engineer

Gateshead, North East Rise Executive Search & Recruitment Ltd

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full time

Internal Technical Sales Engineer Industrial Electrical Control & Automation

Negotiable Salary Package, Pension, and other benefits.

Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in North of the Tyne area, including, North Shields, Whitley Bay, Wallsend, Longbenton, Jesmond, Cramlington, Blyth in order to commute. Ideally you will have knowledge of a wide range of electrical market related products and are likely to have strengths in more than one product area. This could be industrial electrical, control & automation/factory automation/process control including control gear, switchgear, automation equipment, variable speed drives, plc, hmi, instrumentation, cable management systems, connection systems, industrial data comms enclosures, sensors, and possibly ATEX equipment.

As the Internal Sales Engineer you will respond to and handle all product technical enquiries. You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small team environment engage in other duties. It is also expected that you have commercial ability and awareness to generate quotation for customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability.

In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar role as an internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales.

Knowledge and Experience

  • GCSE Maths and English (or equivalent)
  • None mandatory but relevant knowledge and experience must be demonstrated or possibly ONC/HNC in Electrical engineering (or other electrical engineering qualification)
  • Good working knowledge of Microsoft Office and data entry systems
  • Full clean driving licence
  • Experience in similar sales /customer service environment.
  • Experience with an electrical engineering role, or a background in electrical distribution would be an advantage.

Post codes used are for advertising purposes only.

To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly.

We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities.

Rise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions,

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Technical Support Specialist

SR1 2AE Sunderland, North East £25000 Annually WhatJobs

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full-time
Our client is looking for a dedicated and technically proficient Technical Support Specialist to provide exceptional customer service and IT support to their users in Sunderland, Tyne and Wear, UK . This role involves troubleshooting hardware and software issues, assisting with user queries, and ensuring the smooth operation of IT systems. You will be a key point of contact for users experiencing technical difficulties, requiring a patient, problem-solving approach and strong communication skills.

Key Responsibilities:
  • Providing first-line technical support and troubleshooting for hardware, software, and network issues.
  • Responding to user requests and issues via phone, email, and ticketing systems.
  • Diagnosing and resolving technical problems efficiently and effectively.
  • Guiding users through step-by-step solutions and providing clear explanations.
  • Installing, configuring, and maintaining computer hardware and software.
  • Managing user accounts and permissions.
  • Escalating complex issues to senior IT staff or relevant departments.
  • Maintaining accurate records of support requests and resolutions in the helpdesk system.
  • Creating and updating IT support documentation and knowledge base articles.
  • Assisting with IT asset management and inventory.
  • Participating in the rollout of new hardware and software.
  • Ensuring customer satisfaction through timely and professional support.
The ideal candidate will have a strong understanding of computer systems, networks, and common software applications. Previous experience in a technical support or helpdesk role, with at least 2 years of experience, is required. Proficiency with operating systems (Windows, macOS) and experience with common productivity software suites (e.g., Microsoft 365) is essential. Excellent communication and customer service skills are paramount. The ability to explain technical concepts to non-technical users is crucial. Problem-solving abilities and a patient, methodical approach are key. Experience with remote support tools and ticketing systems would be advantageous. A relevant IT qualification or certification (e.g., CompTIA A+) is desirable.
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Technical Support Specialist

SR1 2AG Sunderland, North East £28000 Annually WhatJobs

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full-time
Our client, a rapidly growing technology firm, is seeking a dedicated and customer-focused Technical Support Specialist to join their team in **Sunderland, Tyne and Wear, UK**. This role is crucial for providing timely and effective technical assistance to our diverse client base, resolving hardware, software, and network issues. You will be the first point of contact for customers seeking support, requiring excellent communication skills and a patient, problem-solving attitude. Responsibilities include troubleshooting technical problems, guiding users through step-by-step solutions, escalating complex issues to senior technicians when necessary, and maintaining detailed records of customer interactions and resolutions in the ticketing system. You will also contribute to building a knowledge base of common issues and their solutions. The ideal candidate will possess a strong understanding of computer systems, operating systems (Windows and macOS), common software applications, and basic networking concepts. Previous experience in a customer service or technical support role is essential. A passion for technology and a commitment to providing an exceptional customer experience are paramount. You will work collaboratively with the wider IT and customer success teams to ensure seamless support delivery. The ability to explain technical concepts clearly to non-technical users is a key requirement. We are looking for a proactive individual who can manage their workload efficiently and prioritise tasks effectively in a busy environment. This role offers a competitive salary and opportunities for professional development within the IT sector.
Responsibilities:
  • Provide first-level technical support to customers via phone, email, and live chat.
  • Troubleshoot and resolve hardware, software, and network-related issues.
  • Guide users through step-by-step solutions to technical problems.
  • Escalate unresolved issues to the appropriate internal teams.
  • Document all support interactions and resolutions in the CRM/ticketing system.
  • Contribute to the development and maintenance of the knowledge base.
  • Identify recurring technical issues and suggest potential improvements.
  • Ensure a high level of customer satisfaction through efficient and professional support.
  • Adhere to IT service management best practices.
  • Assist with user
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Technical Sales Support

Cramlington, North East Greenbean

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Job Description

permanent

Our client is looking for a Technical Sales Support professional to join their team. This role is all about combining technical know-how with excellent customer service to support clients and internal teams. Youll provide technical expertise, prepare documentation, and ensure tailored solutions are delivered smoothly.


What youll do:

  • Assess project requirements and recommend solutions
  • Prepare technica.







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Support worker

DL17 Ferryhill, North East The Oaklea Trust

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full time

Support Worker

Location: Ferryhill, County Durham
Salary: £22,932 per annum (pro rata) based on 35 hours per week plus excellent benefits including £500 onboarding

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Support Worker

County Durham, North East Nurseplus UK Ltd

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temporary

Support Worker

Join Nurseplus as a Support Worker – Make a Difference Every Day

At Nurseplus, every shift you work is an opportunity to make a real difference in the lives of those in need. As a Support Worker , you’ll be providing high-quality care across a range of settings within in social care sector, from elderly care to individuals with learning disabilities, mental health challenges, and more complex care needs. You’ll become part of a compassionate team where every contribution counts.

Why Choose Nurseplus?

  • Flexibility that Works for You : Choose your shifts, whether full-time, part-time, days, nights, or weekends, so you can fit work around your life.
  • Weekly Pay & Competitive Rates : Earn between £12.21 and £17.00 per hour, with weekly pay and an annual pay review to reward your hard work.
  • Workwise App : Take control of your schedule with our Workwise app – manage your availability and easily book shifts on your terms.
  • Paid Industry-Leading Training : We pay for you to attend our mandatory, industry-leading training that’s in line with the Care Certificate and Core Skills Training Framework, tailored to help you grow your skills.
  • Ongoing Development Opportunities : From in-house courses to funded qualifications such as NVQ Levels 2 and 3, we support your professional growth at every stage.
  • Blue Light Card : Enjoy thousands of discounts on the high street and online with eligibility for a Blue Light Card.

What You’ll Be Doing

Your day-to-day responsibilities as a Support Worker may include assisting service users with personal care, safe lifting and moving, administering medication, meal preparation, and providing general companionship. You’ll work closely with care plans to ensure individuals maintain independence and dignity, providing the physical and emotional support that they might need to achieve their goals.

What We’re Looking For

  • You must be over 18 years old and have the right to work in the UK.
  • Flexibility in your availability, with the ability to travel to different care settings.
  • A good standard of English and the ability to communicate effectively.
  • A clear enhanced DBS, which you can apply for upon registration.

If you’re passionate about making a positive impact and want to work with a team that truly cares, we’d love to hear from you!

About Nurseplus

At Nurseplus, our mission is to make a positive impact and change lives every day. We are passionate about delivering the highest-quality care that truly makes a difference in the lives of those we support. But our commitment doesn’t stop there – we care just as much for our staff as we do for our clients. By fostering a supportive and inclusive environment, we empower our team to grow, thrive, and make a meaningful contribution to the communities they serve.

This advertiser has chosen not to accept applicants from your region.

Support Worker

North Yorkshire, North East Nurseplus UK Ltd

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Job Description

temporary

Senior Healthcare Assistant

Join Nurseplus as a Support Worker– Make a Difference Every Day

At Nurseplus, every shift you work is an opportunity to make a real difference in the lives of those in need. As a Support worker, you’ll be providing high-quality care across a range of settings, from elderly care to individuals with learning disabilities, mental health challenges, and more complex care needs. You’ll become part of a compassionate team where every contribution counts.

Why Choose Nurseplus?

  • Flexibility that Works for You : Choose your shifts, whether full-time, part-time, days, nights, or weekends, so you can fit work around your life.
  • Weekly Pay & Competitive Rates : Earn between £13.00 and £18.50 per hour, with weekly pay and an annual pay review to reward your hard work.
  • Workwise App : Take control of your schedule with our Workwise app – manage your availability and easily book shifts on your terms.
  • Paid Industry-Leading Training : We pay for you to attend our comprehensive, industry-leading training that’s in line with the Care Certificate and Core Skills Training Framework, tailored to help you grow your skills, whether you’re new to care or have years of experience.
  • Ongoing Development Opportunities : From in-house courses to funded qualifications such as NVQ Levels 2 and 3, we support your professional growth at every stage.
  • Blue Light Card : Enjoy thousands of discounts on the high street and online with eligibility for a Blue Light Card.

What You’ll Be Doing

Your day-to-day responsibilities may include assisting service users with personal care, safe lifting and moving, administering medication, meal preparation, and providing general companionship. You’ll work closely with care plans to ensure individuals maintain independence and dignity.

What We’re Looking For

  • You must be over 18 years old and have the right to work in the UK.
  • Health and Social NVQ Level 3 or working towards this
  • Flexibility in your availability, with the ability to travel to different care settings.
  • A good standard of English and the ability to communicate effectively.
  • A clear enhanced DBS, which you can apply for upon registration.

If you’re passionate about making a positive impact and want to work with a team that truly cares, we’d love to hear from you!

About Nurseplus

At Nurseplus, our mission is to make a positive impact and change lives every day. We are passionate about delivering the highest-quality care that truly makes a difference in the lives of those we support. But our commitment doesn’t stop there – we care just as much for our staff as we do for our clients. By fostering a supportive and inclusive environment, we empower our team to grow, thrive, and make a meaningful contribution to the communities they serve.

This advertiser has chosen not to accept applicants from your region.
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Support Worker

North Yorkshire, North East Your Care Recruitment

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Job Description

contract

Your Care are seeking experienced Support workers, to join our amazing team, working alongside clients with learning disabilities from mild to challenging in and around the Middlesbrough area, this is agency work so of course its excellent rates of pay, free ongoing training, uniform, holiday pay, pension and weekly pay.

You must have a minimum of 12 months experience working alongside people with learning disabilities and or mental health issues.

Must hold a full UK drivers license.

Medications training is an advantage but if you don’t have this, we can offer training.

Oliver McGowan training is an advantage but if you don't have this we can offer training.

Flexible hours including paid sleep shifts.

Must be eligible to work in the UK and we do not offer sponsorship.

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Support Worker

County Durham, North East Nurseplus UK Ltd

Posted today

Job Viewed

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Job Description

temporary

Support Worker

Join Nurseplus as a Support Worker – Make a Difference Every Day

At Nurseplus, every shift you work is an opportunity to make a real difference in the lives of those in need. As a Support Worker , you’ll be providing high-quality care across a range of settings within in social care sector, from elderly care to individuals with learning disabilities, mental health challenges, and more complex care needs. You’ll become part of a compassionate team where every contribution counts.

Why Choose Nurseplus?

  • Flexibility that Works for You : Choose your shifts, whether full-time, part-time, days, nights, or weekends, so you can fit work around your life.
  • Weekly Pay & Competitive Rates : Earn between £12.21 and £17.00 per hour, with weekly pay and an annual pay review to reward your hard work.
  • Workwise App : Take control of your schedule with our Workwise app – manage your availability and easily book shifts on your terms.
  • Paid Industry-Leading Training : We pay for you to attend our mandatory, industry-leading training that’s in line with the Care Certificate and Core Skills Training Framework, tailored to help you grow your skills.
  • Ongoing Development Opportunities : From in-house courses to funded qualifications such as NVQ Levels 2 and 3, we support your professional growth at every stage.
  • Blue Light Card : Enjoy thousands of discounts on the high street and online with eligibility for a Blue Light Card.

What You’ll Be Doing

Your day-to-day responsibilities as a Support Worker may include assisting service users with personal care, safe lifting and moving, administering medication, meal preparation, and providing general companionship. You’ll work closely with care plans to ensure individuals maintain independence and dignity, providing the physical and emotional support that they might need to achieve their goals.

What We’re Looking For

  • You must be over 18 years old and have the right to work in the UK.
  • Flexibility in your availability, with the ability to travel to different care settings.
  • A good standard of English and the ability to communicate effectively.
  • A clear enhanced DBS, which you can apply for upon registration.

If you’re passionate about making a positive impact and want to work with a team that truly cares, we’d love to hear from you!

About Nurseplus

At Nurseplus, our mission is to make a positive impact and change lives every day. We are passionate about delivering the highest-quality care that truly makes a difference in the lives of those we support. But our commitment doesn’t stop there – we care just as much for our staff as we do for our clients. By fostering a supportive and inclusive environment, we empower our team to grow, thrive, and make a meaningful contribution to the communities they serve.

This advertiser has chosen not to accept applicants from your region.

Behaviour Support

NE63 Ashington, North East Education Network

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Job Description

part time
Working Hours: Monday - Friday,09:00- 3:00pm

Are you passionate about making a difference in the lives of students with Social, Emotional, and Mental Health (SEMH) needs? Do you have the dedication and enthusiasm to support young learners in a school environment? If so, we have an exciting opportunity for you to join our team!

Key Responsibilities

- Provide one-on-one and group support to students with SEMH needs.
- Assist in the implementation of individual education and behavior plans.
- Foster a positive, inclusive, and supportive learning environment.
- Collaborate with teachers, parents, and other professionals to support students' educational and emotional development.
- Monitor and report on student progress and well-being.
- Help maintain a safe and orderly classroom environment.

What We Offer:

- A fulfilling role where you can make a real impact on students' lives.
- A supportive and collaborative team environment.
- Professional development opportunities to enhance your skills and career growth.
- Competitive salary and benefits package.

Qualifications and Skills:

- Experience working with children or young people, particularly those with SEMH needs, is highly desirable.
- Strong communication and interpersonal skills.
- Patience, empathy, and a genuine passion for supporting students' development.
- Ability to work effectively as part of a team.
- Relevant qualifications or training in education, psychology, or a related field is an advantage.

We are committed to safeguarding and promoting the welfare of children and young people. All posts are subject to an enhanced DBS check and satisfactory references.

If you are interested in this role please email Genna.sinclair @(url removed) with an up to date copy of your CV, or give us a call on (phone number removed) for an informal chat about opportunities.

The Education Network Offer:
Our specialist team boasts extensive combined experience and an unrivalled reputation within the education sector. We take great pride in delivering consistently high service levels to both schools and candidates. Our approach is honest, efficient, and designed to offer a recruitment solution tailored to your needs. Additionally, we provide opportunities for further training and development to enhance your career.
You will work in a friendly, caring, and supportive environment where every child matters. Our highly committed and hardworking consultants will strive to find roles that suit your professional aspirations. We also offer excellent rates of pay and ongoing opportunities for professional growth.
The Education Network is dedicated to safeguarding and promoting the welfare of children and young people. All appointments are subject to our comprehensive vetting procedures, including enhanced DBS checks and references. We adhere to Safer Recruitment practices and maintain the highest standards of compliance.
We are an equal opportunities employer, and The Education Network operates as a recruitment agency for this role. Due to the high volume of applications, we will contact shortlisted candidates within three days.

Data Privacy and Processing
By applying for this role, you are agreeing for The Education Network to process and store your personal data, including your CV and application form, for the purposes of recruitment. The Education Network is committed to protecting your privacy and handling your data in accordance with GDPR. Your information will be kept securely and will not be shared with third parties without your consent. We will retain your data for up to 24 months unless you request us to delete it earlier. You have the right to request access to, amend, or delete your data at any time by contacting Neville Wood at The Education Network.


The Education Network Offer:

Our specialist team have a combined experience of over 25 years and have unrivalled reputation within the education market, taking great pride in the extremely high service levels that we provide to both our schools and our candidates. Our service is honest and efficient and, in addition to our recruitment solution, we offer the opportunity for additional training and development for our candidates. You will also receive personalised career support from the team.

The opportunity to work in friendly, caring and supportive atmosphere where every child matters. Highly supportive, committed and hard working Consultants who will endeavor to find assignments suited to your needs.
An opportunity to extend your professional development as well as excellent rates of pay.

The Education Network is committed to safe guarding and promoting the welfare of children and young people. Appointments will be subject to our stringent vetting procedures, including enhanced DBS checks and references.-
The Education Network is committed to Safer Recruitment and recruits to Compliance+ standards. Any appointment will be subject to an enhanced DBS check in addition to other safeguarding checks. The Education Network is an equal opportunities employer. The Education Network is acting as a recruitment agency in relation to this vacancy.
Due to the expected high-volume of applications we receive only short-listed candidates will be contacted within 3 days.
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