296 IT Support jobs in Oxford

Technical Support Specialist

OX1 1AA Oxford, South East £30000 Annually WhatJobs

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full-time
Oxford, Oxfordshire, UK

Our client, a rapidly growing SaaS provider, is looking for a dedicated and customer-focused Technical Support Specialist to join their expanding helpdesk team. In this role, you will be the primary point of contact for clients experiencing technical difficulties with our innovative software solutions. Your expertise will ensure our users receive timely and effective resolutions, maintaining high levels of customer satisfaction.

Responsibilities:
  • Provide first-line technical support to clients via email, phone, and chat, addressing a wide range of software-related issues.
  • Diagnose, troubleshoot, and resolve complex technical problems, escalating to senior support or development teams when necessary.
  • Guide users through step-by-step solutions and educate them on product features and best practices.
  • Maintain accurate and detailed records of client interactions, issues, and resolutions in the ticketing system.
  • Develop and update knowledge base articles, FAQs, and support documentation to empower users and assist colleagues.
  • Proactively identify common user issues and collaborate with the product team to suggest improvements.
  • Monitor system performance and alert relevant teams to potential disruptions.
  • Contribute to the continuous improvement of support processes and tools.
  • Ensure all client interactions are professional, courteous, and timely.
  • Gather customer feedback and relay it to the product development team for future enhancements.

Qualifications:
  • Proven experience in a technical support or customer service role, preferably within the software industry.
  • Strong understanding of software applications, operating systems (Windows, macOS), and web technologies.
  • Excellent communication, listening, and interpersonal skills.
  • Ability to explain technical concepts clearly and concisely to non-technical users.
  • Proficiency with helpdesk software and CRM systems.
  • Strong analytical and problem-solving abilities with a keen eye for detail.
  • A proactive approach to problem-solving and a genuine desire to help customers.
  • Ability to work independently and manage multiple priorities effectively.
  • Familiarity with cloud-based services and network troubleshooting is advantageous.
  • A passion for technology and staying updated with industry advancements.

This fully remote position offers the flexibility to work from anywhere, providing excellent support to a global client base. Join our client and be a vital part of their commitment to exceptional customer experience.
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Technical Support Engineer

RG7 2PQ Reading, South East FryerMiles Recruitment

Posted 2 days ago

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permanent

Technical Support Engineer - Aldermaston - Onsite with flexibility to travel - £45,000 to £55,000 per year

FryerMiles are delighted to be working with a leading Technology company to assist with their recruitment of a Technical Support Engineer.

The successful candidate will provide high-level technical assistance and support, ensuring smooth operation of computer systems, software, and hardware. Th.


WHJS1_UKTJ

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Technical Support Technician

SL7 1FJ Buckinghamshire, South East Mobilus Limited.

Posted 3 days ago

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permanent

We are working in partnership with a leading Managed Services Provider who have been highly committed to delivering outstanding client support to SMEs for the past 20 years. They are now looking to welcome a Technical Support Technician on board, in their offices in Marlow to act as the escalation point for a team of three, as well as developing and maintaining relationships with their customers.

T.


WHJS1_UKTJ

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Technical Support Advisor

Thame, South East CPM International

Posted 503 days ago

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Permanent
Our Client

Diageo isa global leader in beverage alcohol, with an outstanding collection of over 200 brands and sales in more than 180 countries. Their portfolio has remarkable breadth across spirits and beer. From centuries-old names to the latest innovations, they are building the very best brands.

We Care: Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service.

We´re Curious: Proactive approach to problem-solving and a “can do” attitude.

We Achieve Together: Strong teamwork ethic, contributing to personal and team targets/SLA while working on personnel targets.

What you’ll be doing?
  • To handle all contacts, including challenging technical calls, to a high standard
  • To spend time ‘in the field and office’ with a Diageo Engineer to fully understand the Guinness quality processes & to gain an in-depth knowledge of ‘bar and cellar’ set-ups
  • Accurately diagnose and resolve technical faults over the phone/email using your problem-solving & technical knowledge skills
  • To take part in our Guinness accreditation program to become certified as a product and technical expert
  • Attend training and briefing sessions (internally and externally) as necessary to gain an understanding of Client and Contact Centre requirements and to continuously develop fundamental skills

Requirements

What skills & experience you’ll bring to us?
  • Educated to GCSE/O’Level standard including Maths and English
  • Confident telephone manner, including good communication and listening skills
  • A genuine passion for delivering outstanding customer/client service
  • Strong administrative skills with a keen eye for detail
  • A professional outlook and proactive approach to problem-solving
  • You are very well organized and have excellent interpersonal skills
  • You know how to work within a team
  • Accurate in data capturing
  • Computer literate

Benefits

What do we offer?
  • Start Date: 29th of April
  • Contract: Permanent contract (6-month probation period)
  • Full-time: (37.5 hours/week)
  • Working days/Hours: Monday to Friday - shifts to be worked from 8am-6pm with rotational weekends and BH with Lieu days given
  • Salary : - £22,880 per year + bonus based on performance vs. KPIs
  • Hybrid Model: 2 days office/ 3 days home (with additional time expected in the office for training and meetings)
Other Benefits:
  • Life Cover (Communications/advisors 1x Salary)
  • Flexible Benefits Platform - offering access to a confidential Employee Assistance Programme that can help you to run your life a little more smoothly. It is easy to access via telephone, online, or app and offers practical information and advice covering a range of topics affecting health, family, money matters, and work.
  • Company pension
  • Cycle to Work Scheme
  • Go for it Scheme - Health and wellbeing scheme providing an annual contribution towards a purchase or activity which contributes to your health & wellbeing.
  • Give & Gain Scheme - 2 days a year to complete voluntary or Charity work
  • Long Service Awards
  • Refer a Friend Scheme
Who we are

CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.

CPM International believes in creating an open workplace, celebrating diversity in all forms, including gender, race, religion, disabilities, and sexual orientation. We are committed to providing equal opportunities and ensuring everyone feels included from the very start of their journey within CPM.

# wecare# wearecurious# weachievetogether

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Support Analyst, Support Engineer, COR7318

HP22 6NU Aylesbury, South East Corriculo Ltd

Posted 9 days ago

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permanent

Support Analyst, Support Engineer, COR7318

Joining this established and highly successful company just outside of Aylesbury, the Support Analyst / Support Engineer role is a fantastic opportunity for somebody looking to progress their career.

The Role

In a fully onsite position, the Support Analyst / Support Engineer will provide 1st and 2nd line IT support to circa 100 users, to help ensure the smoo.


WHJS1_UKTJ

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Support Worker

Berkshire, South East £24892 - £27000 Annually Key Health

Posted 1 day ago

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permanent

Key Health are currently seeking asupport worker, who is a manual car driver and has access to their own vehicle.

This role offers both a permanent contract and also the opportunity for temporary agency work, so we would like to hear from anyone suitable.

Female Support Worker

  • Location : Tonbridge, Kent
  • Salary : 24,(Apply online only) per annum (pro rata)
  • Hours : Must be available for a minimum of 3days a week, where the shifts will be at least 8 hours long.
  • Experience : Previous support work experience (3 months UK)
  • Requirements : Full UK Manual or Automatic Driving Licence required (must be willing to drive the on-site service vehicle).

We are looking for enthusiastic and caring individuals to join our team in Tonbridgesupporting adults with a range of physical, mental, and behavioural needs in a vibrant supported living service. The individuals we support enjoy engaging in community activities like walking, swimming, bowling, and visiting local cafes and shops.

Your Role

No two days are the same, but your responsibilities may include:

  • Supporting individuals in day-to-day living activities, including household tasks and community engagement.
  • Helping maintain social connections and encouraging participation in social activities.
  • Managing finances and promoting independence.
  • Ensuring the home is clean and welcoming.
  • Providing personal care and encouraging healthy routines.
  • Bringing energy, positivity, and compassion to your role.

What We Offer

We provide a full range of accredited, award-winning training at no cost, including the Health and Social Care Diploma to support your career development.

Benefits include:

  • Early Pay: Access your earnings before payday.
  • Paid enhanced DBS check.
  • Flexible working arrangements.
  • Up to 28 days paid annual leave (pro rata).
  • Access to high-quality training and career progression opportunities.
  • Contributory pension scheme with life assurance.
  • Discounts through the Blue Light Card and The Benefits website.
  • Recommend a Friend Scheme: Earn up to 500.
  • Free and confidential 24/7 access to health portals, counselling, and support.

We look forward to hearing about your application!

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Customer Support

Reading, South East £23000 - £26000 Annually Talent Staffing

Posted 2 days ago

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permanent

Ourclientislookingforabright,inquisitive,go-gettertojoinasuperfriendlyteambasednearReadingstation.

YouwillbeworkingwiththeinboundcallteamforthisawardwiningInsurancebusiness,offeringoutstandingcustomerservicetopolicyholdersandFinancialAdvisorsresolvingqueriesviaphone,email,webchatandpost.

Youshouldhave:

Acustomerfirstmindsetandstrongcommunicationskills

Positivity,energy,andtheabilitytomanageyourownworkload.

Teamspiritandresiliencewhendealingwithchallengingqueries.

Experienceincustomerservice.

Ourclientwilloffer

Therewillbefullin-depthtrainingpluspersonaldevelopmentiskeytothisorganisationandthereisastrongprogressionroute.

Outstandingbenefits,Hybridworking3daysintheofficeand2workingfromhome-ifyoupreferitcanbe5daysintheofficebutnotremote.

Thisrolewouldsuitentrylevelapplicantsaswellasthosewithmoreexperienceaslongasyouarekeenandenthusiastictodoagreatjob.

Applytodayforthiscareerrole

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Support Worker

Oxford, South East £27963 Annually SeeAbility

Posted 4 days ago

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permanent

Role Description
Join Our Team as a Support Worker- Drivers Only
 

Location :Kennington, Oxfordshire
 

Salary:  £14.34 per hour (£7,963 per annum) plus benefits: paid induction; overtime paid over 37.5 contracted hours
 

Hours:  8.00am to 8.00pm and 8.00pm to 8.00am (Monday to Sunday on a mixed shift rota basis. Please note, the shifts may vary due to the needs of the people we support)
 

Contract:  Full-time, Permanent
 

Driving Requirement:  A valid full UK manual driving license is essential, as you would be required to drive an alternative vehicle
 

Right to Work:  Applicants must have the right to work in the UK. Unfortunately, we are unable to offer any skilled worker visas.
 

Who you will be Supporting?
Hi! I am a young man with autism and moderate learning difficulties, I live alone in a purposely built home. I like routine and predictability. I find it very challenging when I cannot go out and do things that I enjoy. I like to go out in my vehicle daily on a pre-planned route, which my support workers are required to drive. I love music, BBC 1, BBC 2 radio and colouring activities, going out in my van to activities. My mother is very important to me in my life and is involved in my support and wellbeing. My favourite food is pasta. My support workers need to be dedicated, resilient, creative, flexible and think outside of the box to enable me to reach my full potential. I have been institutionalised most of my life and now with the support of SeeAbility's amazing Support Workers most of my days are active and enjoyable. 
 

Essential Criteria

To be considered for this position, you will demonstrate exposure to the following areas of expertise:

  • Behaviours of concern
  • li>Autism and learning disabilities
  • Positive Behaviour Support
  • Restraint Reduction (Not essential but desirable)

About You
Are you someone who truly enjoys making a difference in others lives? Do you have a calm, caring, and resilient nature that helps you thrive in challenging situations? If so, we want to hear from you!
We're looking for individuals to join our colleague team who can stay calm under pressure, who are enthusiastic and take a proactive approach, and handle behaviours that others might find challenging. If you have a full manual UK driving license, you're exactly who we're looking for.
This position is ideal for individuals wanting to study behaviour or are currently studying Phycology, Positive Behaviour Support or Applied Behaviour Analysis. 
 

What will you be doing?
As a Support Worker, you'll be more than just their support – you'll be a key part of someone's journey towards living their best life. Here's what you'll be doing:

  • aily Care & Support: Helping with personal care, meal preparation, medication, and other daily tasks.
  • li>Building Relationships:  Getting to know the person you support, understanding the needs, and helping him live life on his own terms. li>Empowering Independence:  Assisting with personal goals, from daily activities to long-term aspirations, and encouraging creative exploration with the help of Positive Behaviour Specialist. You will be working with a least restrictive approach.  < i>Social Engagement: Supporting activities like holiday’s, social events, and hobbies, ensuring he has the opportunity to enjoy what he loves by driving him around using his vehicle. Respect & Dignity: Ensuring that the individual and the family are treated with the utmost respect, dignity, and equality.


Our Benefits
Why work for us?
At SeeAbility, we value your growth and well-being just as much as the support you provide, we can offer you:

    li>Comprehensive Training:  Start with an extensive induction and continue developing your skills with face-to-face training, e-learning, and ongoing support. li>Career Progression:  We support your ambitions, offering opportunities to achieve professional qualifications (Care Certificate, QCF levels 2-5). Further opportunities include attending our leadership development academy and ongoing development discussions. li>Recognition & Rewards:  From excellence awards to long service recognition, your hard work won’t go unnoticed. Work-Life Balance:  Enjoy up to 36 days of holiday with long service, flexible working options, and time off for life events. li>Financial Benefits:  £500 monthly bonus scheme for two cky colleagues, plus discounts, cashback, pension schemes, advance pay scheme and more, to help your money go further. < i>Wellbeing Support:  Access to a 24/7 employee assistance program, life assurance and sick pay. li>Refer a Friend:  Receive £6 (Support Workers to Deputy only).

About us
Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. This year we are celebrating our 225th anniversary, having pioneered specialist support across multiple generations since 1799!
We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people with a disability to find paid employment for the very first time. 
SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.
 

Safer Recruitment
SeeAbility is committed to safe and fair recruitment practices, safeguarding and protecting those who we support. It is a condition of employment that perspective employees will be subject to the following:

  • A riminal background check through the Disclosure and Barring Service (where appropriate).
  • Documentary evidence to confirm your identity, current address, and the right to work in the UK.
  • Health Declaration to ensure that you are medically suitable for the role you have been offered. 
  • li>References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults. 

These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.
 

Diversity
SeeAbility is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all identities, including those from underrepresented groups and those who have a disability or neurodivergent condition.
We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated, and their opinion valued. We are happy to offer any reasonable adjustments to the recruitment process or the role itself to ensure a fair and equitable experience for all candidates.
In exceptional circumstances, the exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.

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Behavioural Support

Buckinghamshire, South East £120 Daily Academics Ltd

Posted 4 days ago

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permanent

Behaviour Support Cover Supervisor- Secondary School in Milton Keynes, starting September 2025

Do you enjoy working 1:1 in a mainstream environment with students who require extra support with additional needs? If you answered yes then may be the role for you!

  • Behaviour Support Teaching Assistant/Cover Supervisor
  • Experienced required in a similar setting
  • Gerrard's Cross based
  • Full-Time 08:30 - 3.00pm
  • Rate of pay - 120 per day

Academics Ltd are working with a secondary supportive mainstream secondary school in Milton Keynes Buckinghamshire who are searching for an experienced Behaviour Support Cover Supervisor to join them from September 2025.

This mainstream Secondary school are seeking an applicant with strong behaviour management skills, a compassionate ear, and excellent patience to assist with a child who has significant behavioural issues.

This secondary school is looking for someone who can demonstrate managing a whole class of children, covering various lessons and ages from year 11 to 16.

So, the right candidate needs to have excellent behaviour management skills and the ability to think fast on their feet and adapt quickly.

This is a long-term, full-time opportunity and will require a Cover Supervisor who is fully committed to their role. Ideally the right person will have had previous experience in a similar position, or a recent graduate who is looking to get into the education field.

This would be great for someone who wants to gain classroom experience before starting their teacher training or PGCE.

This role requires someone with patience - the school are happy to provide support and guidance but will need someone who is confident to work with a group of 25-30 pupils.

The successful Behaviour Support Cover Supervisor will be working closely with the Cover Manager so this will be a great opportunity for you to learn from their experience and develop in your career.

If this role is of interest to you, please get in touch with Tej from the Academics Buckinghamshire Office.

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Support Worker

Upper Stratton, South West £12 - £39 Hourly Nurseplus UK Ltd

Posted 10 days ago

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temporary

Join Nurseplus as a Support Worker – Make a Difference Every Day

(Drivers Wanted)

At Nurseplus, every shift is an opportunity to make a real difference in someone’s life. As a Support Worker, you’ll provide high-quality care across a variety of settings – supporting older adults, individuals with learning disabilities, mental health conditions, and more complex care needs. You’ll be part of a compassionate team where your contribution truly matters.

  Why Choose Nurseplus?
  • Flexible Working That Fits Your Life
    Choose when and where you work – full-time, part-time, days, nights, or weekends.

  • Competitive Weekly Pay
    Earn between £12.21 and £39.00 per hour , with weekly pay and annual reviews to reward your commitment.

  • Workwise App
    Take control of your schedule – set your availability, view, and book shifts with ease.

  • Paid, Industry-Leading Training
    Receive comprehensive, paid training aligned with the Care Certificate and Core Skills Training Framework.

  • Ongoing Career Development
    We support your growth with in-house learning and funded qualifications such as NVQ Levels 2 and 3 .

  • Exclusive Discounts
    Access thousands of high street and online savings through the Blue Light Card scheme.

  What You’ll Be Doing

Your responsibilities may include:

  • Supporting with personal care and mobility

  • Administering medication and meal preparation

  • Providing emotional support and companionship

  • Promoting independence and dignity through tailored care plans

  • Ensuring a safe and respectful environment for service users

You’ll work in various local care settings, providing meaningful support that helps individuals live more comfortably and confidently.

Who We’re Looking For

  • Aged 18 or over, with the right to work in the UK

  • Able to communicate clearly and confidently in English

  • Flexible and able to travel independently to different care locations

  • Willing to apply for an enhanced DBS (we’ll help with the process)

  • Compassionate, reliable, and committed to delivering person-centred care

If you’re passionate about making a positive impact and want to work with a team that truly cares, we’d love to hear from you!

Apply now and start your journey with Nurseplus.

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