223 IT Support jobs in Telford

Product Support Specialist

Staffordshire, West Midlands £40000 - £45000 Annually Veolia

Posted 1 day ago

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Job Description

permanent



































Salary : Up to 45,000 plus 15% bonus and enhanced pension

Location : Remote, with travel to Veolia sites as required



When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.



We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.



What we can offer you:

  • Access to our company pension scheme
  • Discounts on everything from groceries to well known retailers
  • Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
  • 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
  • One paid days leave every year to volunteer and support your community
  • Ongoing training and development opportunities, allowing you to reach your full potential



What you'll be doing:



We are seeking a skilled Product Support Specialist to manage and support IT platforms including Salesforce, ServiceNow, and WalkMe. This role offers an exciting opportunity to work across 20 sites in the UK, Ireland & NME.

This role reports to the Product Lead - Salesforce and offers excellent development opportunities with a clear path to Product Lead position in the future.



Key Responsibilities:

  • Manage and support various IT platforms while ensuring SLA compliance
  • Lead and motivate cross-functional teams during development projects
  • Provide technical support and resolve customer queries
  • Facilitate collaboration and communication among team members
  • Host workshops and maintain documentation
  • Support product deployment with environmental considerations



What we're looking for:

Essential

  • Previous experience in a Salesforce-related role

  • Strong understanding of incident, problem, change, and release management processes

  • Excellent stakeholder management skills, with excellent communication and relationship management

  • Project management and IT proficiency

  • Strong troubleshooting skills, with strong self disciplined time management and decision-making abilities

Desirable:

  • Ticket management/IT issues log experience

  • ITIL Service Management Framework knowledge

  • Knowledge of Waste Management or Utilities

  • Driving license would be advantageous as travelling to Veolia UK sites is expected

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.

We therefore welcome and encourage all candidates who meet the minimum requirements to apply.

This advertiser has chosen not to accept applicants from your region.

Product Support Specialist

WS11 Mill Green, West Midlands Veolia

Posted 4 days ago

Job Viewed

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Job Description

full time



































Salary : Up to 45,000 plus 15% bonus and enhanced pension

Location : Remote, with travel to Veolia sites as required



When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.



We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.



What we can offer you:

  • Access to our company pension scheme
  • Discounts on everything from groceries to well known retailers
  • Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
  • 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
  • One paid days leave every year to volunteer and support your community
  • Ongoing training and development opportunities, allowing you to reach your full potential



What you'll be doing:



We are seeking a skilled Product Support Specialist to manage and support IT platforms including Salesforce, ServiceNow, and WalkMe. This role offers an exciting opportunity to work across 20 sites in the UK, Ireland & NME.

This role reports to the Product Lead - Salesforce and offers excellent development opportunities with a clear path to Product Lead position in the future.



Key Responsibilities:

  • Manage and support various IT platforms while ensuring SLA compliance
  • Lead and motivate cross-functional teams during development projects
  • Provide technical support and resolve customer queries
  • Facilitate collaboration and communication among team members
  • Host workshops and maintain documentation
  • Support product deployment with environmental considerations



What we're looking for:

Essential

  • Previous experience in a Salesforce-related role

  • Strong understanding of incident, problem, change, and release management processes

  • Excellent stakeholder management skills, with excellent communication and relationship management

  • Project management and IT proficiency

  • Strong troubleshooting skills, with strong self disciplined time management and decision-making abilities

Desirable:

  • Ticket management/IT issues log experience

  • ITIL Service Management Framework knowledge

  • Knowledge of Waste Management or Utilities

  • Driving license would be advantageous as travelling to Veolia UK sites is expected

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.

We therefore welcome and encourage all candidates who meet the minimum requirements to apply.

This advertiser has chosen not to accept applicants from your region.

Behaviour Support Specialist

B68 Brandhall, West Midlands Empowering Learning

Posted 4 days ago

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Job Description

temporary

PRU Behaviour Support Job Vacancy

  • PRU TA role in: Oldbury
  • Starting date: September 2025
  • Salary: 95 - 110 per day, dependent on experience
  • Temporary Contract, ongoing position
  • Full Time Vacancy (8:30am - 3pm, Monday to Friday)

PRU Behaviour Support Specification
We are looking for an experienced PRU Teaching Assistant for a full-time position at a Behaviour school in the Oldbury area, where you will be working with students with SEMH and SEBD needs.

This is to start September 2025 and will run ongoing as a full-time position.

To be considered, you should have prior experience as a PRU TA a strong understanding of the SEND school curriculum, be committed and proactive in working with challenging young adults.

  • You must be a qualified behaviour support or Teaching Assistant
  • Have an excellent knowledge of the UK SEND school system
  • Have experience working in a Pupil Referral Unit (PRU)
  • Ideally have worked for at least 12 months within Special Needs
  • Safeguarding level 1 trained
  • DBS on the update service
  • PRU/SEMH/SEBD experience
  • Dedicated to supporting young SEND learners

The school is looking for a PRU Behaviour Support

The school provides dedicated support to young people facing behavioural challenges and mental health needs. Therefore, prior experience in a PRU (Pupil Referral Unit) TA role is essential, as is the ability to support multiple students with a wide range of needs. Strong rapport-building skills and an understanding of individual differences are key to success in this role.

This is a fast-paced setting that demands a quick-thinking, efficient, and adaptable team player to support both students and staff. The position focuses on secondary-aged pupils, particularly those in Key Stage 3 (KS3), where you'll provide tailored support and one-on-one classroom assistance. Given the nature of the role, previous experience working with behavioural difficulties is expected.

If you're proactive, engaging, and have a natural ability to connect with young people, this could be an excellent opportunity for you. Working in a SEND (Special Educational Needs and Disabilities) school environment calls for professionalism, commitment, and a genuine passion for making a positive difference in the lives of children with additional needs and diverse learning profiles.

PRU Behaviour Support Summary

The school is looking for a confident and experienced PRU Behaviour Support professional who can engage, motivate, and inspire students to reach their full potential. To be considered, you must have strong classroom experience and a genuine passion for working in a SEND environment. Experience supporting secondary-aged students with a variety of additional needs is also essential.

If you're a skilled PRU TA and feel this role is a great match for your experience-or if you know someone who fits the bill-we encourage you to apply today. To learn more about us, visit Empowering Learning.

Applications from experienced PRU Behaviour Support are welcome.

Google or search for Empowering Learning for more information about us and more SEN opportunities.

This advertiser has chosen not to accept applicants from your region.

Technical Support Engineer

Staffordshire, West Midlands £50000 - £60000 Annually Birchley Consultancy Limited

Posted 1 day ago

Job Viewed

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Job Description

permanent

52,000 - 59,000+
+ Industry Leading Package & Benefits
+ Private Medical and Insurances
+ Career Defining Progression

Location:

West Midlands - Easy commutable areas include Shrewsbury, Telford, Stafford, Wolverhampton, Bridgnorth, Codsall, Walsall and other local locations - Staffordshire / Shropshire / Worcestershire.

Ideal Candidate Background:
An experienced technical support engineer with an electrical / electronic bias and an in-depth understanding of precision technologies in scientific, industrial, manufacturing, laser, medical equipment or similar industries.

The Role:
This is a vital role within the technical engineering division of a world renowned manufacturing and precision engineering organisation. You will be an integral contact working directly with customers to diagnose and resolve technical issues alongside offering further engineering insight to improve the performance of high precision engineering machinery, systems and processes.

Typically your work will involve electrical / electronic issues, however as this equipment is very much multifunctional, aspects of mechanical engineering awareness will apply.

You will be based from the manufacturing facility in the West Midlands but on occasions be required to travel to customer sites in the UK for more in depth analysis, troubleshooting and project related engineering work.

You will be rewarded with a superb package; including an industry leading basic salary and comprehensive remuneration package that you can expect from one of the UK's leading and award winning employers.

Candidate Requirements:
Firstly, you will be an excellent troubleshooter, problem solver and talented self-motivated engineer who is driven by providing superb technical support to customers. You will take pride in your work and be someone who is always looking for improvements, better ways of working with customers and providing insight to engage a "right first time" and "prevention is better than cure" ethos.

Living in the West Midlands or being in a position to relocate to this area, you will have engineering qualifications to support your experience and ideally be electrically or electronically biased (however all multiskilled backgrounds will be considered).

Suitable industry experience includes scientific, high precision, laser, printing, coating, medical equipment, industrial manufacturing and or similar sectors.

This is without doubt acareer defining job opportunity for an engineer looking to work for the best, earn the best and have the best possible progressive future ahead of them. Apply now for an immediate interview.

This advertiser has chosen not to accept applicants from your region.

Technical Support Engineer

Codsall, West Midlands Birchley Consultancy Limited

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

full time

52,000 - 59,000+
+ Industry Leading Package & Benefits
+ Private Medical and Insurances
+ Career Defining Progression

Location:

West Midlands - Easy commutable areas include Shrewsbury, Telford, Stafford, Wolverhampton, Bridgnorth, Codsall, Walsall and other local locations - Staffordshire / Shropshire / Worcestershire.

Ideal Candidate Background:
An experienced technical support engineer with an electrical / electronic bias and an in-depth understanding of precision technologies in scientific, industrial, manufacturing, laser, medical equipment or similar industries.

The Role:
This is a vital role within the technical engineering division of a world renowned manufacturing and precision engineering organisation. You will be an integral contact working directly with customers to diagnose and resolve technical issues alongside offering further engineering insight to improve the performance of high precision engineering machinery, systems and processes.

Typically your work will involve electrical / electronic issues, however as this equipment is very much multifunctional, aspects of mechanical engineering awareness will apply.

You will be based from the manufacturing facility in the West Midlands but on occasions be required to travel to customer sites in the UK for more in depth analysis, troubleshooting and project related engineering work.

You will be rewarded with a superb package; including an industry leading basic salary and comprehensive remuneration package that you can expect from one of the UK's leading and award winning employers.

Candidate Requirements:
Firstly, you will be an excellent troubleshooter, problem solver and talented self-motivated engineer who is driven by providing superb technical support to customers. You will take pride in your work and be someone who is always looking for improvements, better ways of working with customers and providing insight to engage a "right first time" and "prevention is better than cure" ethos.

Living in the West Midlands or being in a position to relocate to this area, you will have engineering qualifications to support your experience and ideally be electrically or electronically biased (however all multiskilled backgrounds will be considered).

Suitable industry experience includes scientific, high precision, laser, printing, coating, medical equipment, industrial manufacturing and or similar sectors.

This is without doubt acareer defining job opportunity for an engineer looking to work for the best, earn the best and have the best possible progressive future ahead of them. Apply now for an immediate interview.

This advertiser has chosen not to accept applicants from your region.

Technical Support Operative

Telford, West Midlands Luceco Group

Posted 8 days ago

Job Viewed

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Job Description

Technical Support Operative – Join Our Growing Team!


Salary: Competitive

Bonus: Up to 10% Performance Bonus

Hours: Full-time, Permanent

Location: Telford


At Luceco Group, we’re committed to delivering best-in-class support across all our brands. We’re looking for a proactive and technically-minded Technical Support Operative to join our team and help our customers resolve product issues with confidence and care. If you’re passionate about technology, problem-solving, and customer service, this is your chance to make a real impact!

As a Technical Support Operative, you’ll be the go-to expert for diagnosing and troubleshooting product software and hardware issues. You’ll communicate with customers via phone, email, and chat, guiding them through solutions and escalating complex problems to internal teams when needed. You’ll be part of a fast-paced, collaborative environment where your technical skills and customer-first mindset will shine.


What’s in it for you?

· Competitive Salary

· Up to 10% Bonus for performance

· Holiday Benefits: 25 days holiday + public holidays, with a holiday buying scheme

· Wellbeing Perks: Health & wellbeing programme and life insurance

· Financial Security: Financial planning services

· Employee Discounts


Your Key Responsibilities:

· Research and identify solutions to product software and hardware issues

· Diagnose and troubleshoot technical issues, including account setup and network configuration

· Ask targeted questions to quickly understand the root of the problem

· Guide customers through step-by-step solutions via phone, email, or chat

· Escalate unresolved issues to internal teams (e.g. software developers)

· Provide prompt and accurate feedback to customers

· Use internal databases and external resources to deliver accurate solutions

· Ensure all issues are properly logged and tracked

· Prioritise and manage multiple open issues simultaneously


What We’re Looking For:

· Strong problem-solving skills with the ability to analyse information effectively

· Excellent written and verbal communication skills

· Ability to manage difficult or emotional customer situations with empathy

· Enthusiastic and positive attitude

· Strong work ethic and customer service orientation

· Superior internet and computer skills

· High technical aptitude and eagerness to learn new technologies


At Luceco Group, we pride ourselves on delivering innovative lighting and electrical solutions. Join our dynamic team and help us provide exceptional technical support that makes a difference.

Ready to make a difference at Luceco? Apply today!

This advertiser has chosen not to accept applicants from your region.

Technical Support Engineer

Wolverhampton, West Midlands Birchley Consultancy Limited

Posted 3 days ago

Job Viewed

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Job Description

permanent
£52,000 - £59,000+

+ Industry Leading Package & Benefits

+ Private Medical and Insurances

+ Career Defining Progression

Location:

West Midlands - Easy commutable areas include Shrewsbury, Telford, Stafford, Wolverhampton, Bridgnorth, Codsall, Walsall and other local locations - Staffordshire / Shropshire / Worcestershire.


Ideal Candidate Background:

An experienced technical support engineer with an elect.









WHJS1_UKTJ

This advertiser has chosen not to accept applicants from your region.
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Technical Support Engineer

ST15 8ZS Staffordshire, West Midlands Priority Recruitment

Posted 4 days ago

Job Viewed

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Job Description

permanent
Technical Support Engineer
Staffordshire

Job Title: Technical Support Engineer
Location: Staffordshire
Pay rate: From £26,000 per annum (DOE)
Schedule: Monday to Friday, Full Time (Hybrid working available)



Priority Recruitment are excited to present a fantastic opportunity for a Technical Support Engineer to join a growing UK business based in Staffordshire.

This is a brilliant chance to step into .










WHJS1_UKTJ

This advertiser has chosen not to accept applicants from your region.

PMLD Specialist - Learning Support Assistant

B68 Brandhall, West Midlands Aspire People

Posted 4 days ago

Job Viewed

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Job Description

temporary
Are you an experienced PMLD Learning Support Assistant looking for a new challenge?

Aspire People are currently seeking devoted PMLD/SLD specialist support staff for an amazing Special Needs Secondary School in Oldbury.

The school requires Learning Support Assistants to fully engage with their children and young people to develop and nurture positive relationships. This will be working on a 1-1 or small groups basis and you will be a source of support for pupils, ensuring they are motivated, happy and engaged. Being able to form positive relationships with both staff and pupils is imperative as you will have to work closely as a team. All children have an EHCP in place to support their learning needs.

To be successful in this role you will need a calm and empathetic nature, a resilient personality and be able to use your own initiative; health and safety procedures and the welfare of the children are paramount.

Previous experience is advantageous, as the role will require patience and a high level of understanding to support the complex needs of these children. However, if you have a passion and desire to help and support children with additional needs, but no experience, we are happy to consider your application on an individual basis.

Aspire People is dedicated and passionate in helping to improve the education of SEND children across the West Midlands area; supporting local Special Needs Schools in finding the ideal staff that meet the needs of their school community.

We are an ethical supply agency and pride ourselves on delivering a quality service to both our clients and candidates.

To be considered for the position above you will need to have the following minimum requirements:

* Ideally a qualification in Support Teaching and Learning
* An enhanced DBS check on the update service (or willing to apply for one)
* Experience of supporting pupils with children and young people with PMLD & SLD needs (desirable)


The school caters for children with a wide range of needs including AUTISM,MLD,PMLD, SLD Complex Health Needs. I am thrilled to work with them as the school truly care about the needs of their students and staff.

In return you will get from us:

* A highly skilled, dedicated consultant with an in-depth knowledge of all SEND
* Excellent rates of PAY!
* Access to free online training and CPD

I am keen to talk to PMLD/SLD Support Assistants in the Oldbury area who are interested in working with Aspire People. If you are interested in finding out more about myself and Aspire People head to our website (url removed)

If you feel this position is for you, please apply above and I will be in touch.

Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.

Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.
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Compliance & Technical Support Administrator

WV1 Wolverhampton, West Midlands Veolia

Posted today

Job Viewed

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Job Description

full time

Ready to find the right role for you?



Salary: Competitive plus Veolia benefits

Grade: 4.2

Hours: 40 hours per week

Location: Wolverhampton Science Park

Glaisher Drive

Wolverhampton

West Midlands

WV10 9RU



When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.



As a Compliance & Technical Support Administrator you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.



What we can offer you;

  • 25 days of annual leave plus bank holidays
  • Access to our company/people's pension scheme
  • Discounts on everything from groceries to well known retailers
  • Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
  • 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
  • One paid days leave every year to volunteer and support your community
  • Ongoing training and development opportunities, allowing you to reach your full potential



What you'll be doing;

  • General Administration Tasks
  • Data inputting
  • Manage Overweight reports and Tachograph data
  • Reviewing and updating monthly compliance reports
  • Monitoring and reporting on customer on time performance
  • Updating Tracking Systems and completing monthly reports
  • Various other reporting
  • Updating Toolbox Talks and Driver Inductions
  • Logistics Salesforce defect raising and testing
  • Completing Depot VMR Audits
  • QHSE Reporting weekly and liaising with Depot Personnel to resolve
  • Gathering KPI data



What we're looking for;

  • Excellent attention to detail
  • Good time management
  • Previous administration experience is essential
  • Good IT Skills & communication both written and verbal



What's next?



Apply today, so we can make a difference for generations to come.



We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.



We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.



We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.



If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team.





Job Posting End Date:

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

This advertiser has chosen not to accept applicants from your region.
 

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