547 IT Support jobs in Telford

Technical Support Engineer

Staffordshire, West Midlands £46350 Annually Simply Trinity Ltd

Posted 7 days ago

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Job Description

permanent

An award winning Company, and a world leader in Environmental Test Solutions, are looking for a Technical Customer Support Engineer to provide pre and post sales technical support to customers while supporting the production test areas in fault finding and production resolution.

£46,350 per annum - and half day on Friday!

Comprehensive benefit package including generous pension contributions and private health

A good understanding of PLC/HMI control systems is essential.

If you do have a good all round electro-mechanical background and are looking to join a Company that invests heavily in their people, and are at the forefront in what they do, then we would like to hear from you!

This advertiser has chosen not to accept applicants from your region.

Technical Support Engineer

Burntwood, West Midlands £35000 - £40000 Annually Brooklyn Recruitment

Posted 10 days ago

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Job Description

permanent

Technical Support Engineer – Design Engineer – Construction – Roofing 

Brooklyn Recruitment currently have an exciting role available for a Technical Support Engineer / Product Development Engineer / Product Development Specialist / Design Engineer in the Chasetown area on the Staffordshire / West Midlands boarder. This role is with a well established company that very much has a family feel to it.

As Technical Support Engineer / Product Development Engineer / Product Development Specialist / Design Engineer, you will be providing technical support both internally and externally. Your duties will include:

  • Liaising with clients and internal departments with regards to specifications and regulations.
  • li>The ability to read and alter Technical drawings.
  • Creating and collating technical data specification for internal and external use.
  • Responding to customer enquiries and complaints.
  • Preparing drawings in AutoCAD.
  • Supporting members of the Technical team with advice and knowledge.
  • Being involved with Product Development.
  • Preparing tool drawings.
  • Site visits where needed.
  • Other duties as required.

The company manufacture products for the roofing industry so experience and knowledge of the roofing and construction industry would be a great advantage to the Technical Support Engineer. You should also have an Engineering degree and be proficient in the use of AutoCAD. You should also have previously held a customer facing role and have a head for heights as this position will involve some site visits.

The hours of work for this Technical Support Engineer’s role are Mon – Thurs 8.45am – 5pm and Fri 8.30am-4.30pm.

In return for all of your hard work as Technical Support Engineer / Product Development Engineer / Product Development Specialist / Design Engineer you will be rewarded with a generous salary, a fantastic bonus scheme, onsite parking and much more.

Keywords: Technical Support Engineer, Product Development Engineer, Design Engineer, Roofing, Construction, GRP, Staffordshire, West Midlands, Brownhills, Chasetown, Burntwood, Lichfield, Tamworth, Sutton Coldfield, Cannock, AutoCAD, ACAD, Solidworks

This advertiser has chosen not to accept applicants from your region.

Technical Support Engineer

Staffordshire, West Midlands Groomfield Recruitment Ltd

Posted 13 days ago

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Job Description

permanent

Are you an experienced Technical Support Engineer looking for an exciting opportunity in Cannock? Our client, a leading player in their industry, is seeking a dedicated professional to provide both technical and commercial support to internal and external customers. This role involves guiding product specifications, solving technical issues, and creating CAD drawings, all while ensuring high-quality standards and customer satisfaction.

  • Competitive Annual Salary.
  • Opportunity to work for a stable and growing business
  • Addition holiday, pension scheme, free car parking, 37 hour week (Monday - Friday).

The Role:

The Technical Support Engineer will play a vital role in the company.

  • Prepare tool drawings using CAD software for CNC cutting and press knives
  • Interpret and create technical drawings with precision
  • Provide site support to contractors and customers as needed
  • Investigate and report customer complaints, agreeing on corrective actions
  • Assist the Technical Manager with daily operations and complex technical enquiries
  • Lead research and development projects, including testing and product trials
  • Support the Technical Department with various tasks, including customer communication and trade exhibitions

The Candidate:

The ideal candidate for the Technical Support Engineer role will possess:

  • Experience with AutoCAD and Solidworks
  • An Engineering Degree or equivalent
  • Strong IT skills, including Microsoft Office, AutoCAD, and Solidworks
  • Ability to read and produce technical drawings
  • Strong team ethic and motivation

Our client is a well-established company known for its commitment to quality and innovation. They focus on delivering exceptional products and services to their customers, ensuring that all operations align with high-quality standards. The company values efficiency, safety, and customer satisfaction, making it a great place for professionals to grow and thrive.

If you are interested in roles such as Technical Support Specialist, CAD Engineer, Product Development Engineer, Customer Support Engineer, or Engineering Support Specialist, this Technical Support Engineer position could be a great match for your skills and experience.

This advertiser has chosen not to accept applicants from your region.

Technical Support Engineer

Staffordshire, West Midlands £37000 - £40000 Annually CV Technical

Posted 13 days ago

Job Viewed

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Job Description

permanent
Technical Support Engineer



Burntwood

(phone number removed)

Are you an engineer with a flair for problem-solving, technical drawings, and customer support? Our client is looking for a Technical Support Engineer to join their growing team. This is a fantastic opportunity to play a key role in delivering high-quality manufactured products from concept through to production - ensuring client specifications are met on time, within budget, and to the highest standards.



What you'll be doing:

  • Preparing tool drawings using CAD software (AutoCAD/SolidWorks) and calculation methods for CNC cutting and press knives.

  • Interpreting and creating detailed technical drawings.

  • Providing hands-on support to contractors and customers on-site as needed.

  • Supporting the Technical Supervisor with day-to-day operations, including responding to customer technical enquiries of varying complexity.

  • Leading research and development of innovative new products, including reverse engineering, testing, product trials, and chairing development meetings.



What we're looking for:

  • A degree (or equivalent) in Engineering.

  • Proficiency in AutoCAD or SolidWorks .

  • Strong technical problem-solving skills with the ability to interpret and communicate technical specifications.

  • A proactive approach with the confidence to support clients both in-house and on-site.



What's on offer:

  • A competitive salary package.

  • The chance to work on exciting R&D projects.

  • Career growth in a supportive technical environment.

  • Exposure to a variety of industries and engineering challenges.

If you're looking for a role where your technical expertise, creativity, and problem-solving skills will be valued, this could be the perfect next step in your career. E-mail or call Callum on (phone number removed) /

This advertiser has chosen not to accept applicants from your region.

Technical Support Engineer

WS7 Burntwood, West Midlands Groomfield Recruitment Ltd

Posted 10 days ago

Job Viewed

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Job Description

full time

Are you an experienced Technical Support Engineer looking for an exciting opportunity in Cannock? Our client, a leading player in their industry, is seeking a dedicated professional to provide both technical and commercial support to internal and external customers. This role involves guiding product specifications, solving technical issues, and creating CAD drawings, all while ensuring high-quality standards and customer satisfaction.

  • Competitive Annual Salary.
  • Opportunity to work for a stable and growing business
  • Addition holiday, pension scheme, free car parking, 37 hour week (Monday - Friday).

The Role:

The Technical Support Engineer will play a vital role in the company.

  • Prepare tool drawings using CAD software for CNC cutting and press knives
  • Interpret and create technical drawings with precision
  • Provide site support to contractors and customers as needed
  • Investigate and report customer complaints, agreeing on corrective actions
  • Assist the Technical Manager with daily operations and complex technical enquiries
  • Lead research and development projects, including testing and product trials
  • Support the Technical Department with various tasks, including customer communication and trade exhibitions

The Candidate:

The ideal candidate for the Technical Support Engineer role will possess:

  • Experience with AutoCAD and Solidworks
  • An Engineering Degree or equivalent
  • Strong IT skills, including Microsoft Office, AutoCAD, and Solidworks
  • Ability to read and produce technical drawings
  • Strong team ethic and motivation

Our client is a well-established company known for its commitment to quality and innovation. They focus on delivering exceptional products and services to their customers, ensuring that all operations align with high-quality standards. The company values efficiency, safety, and customer satisfaction, making it a great place for professionals to grow and thrive.

If you are interested in roles such as Technical Support Specialist, CAD Engineer, Product Development Engineer, Customer Support Engineer, or Engineering Support Specialist, this Technical Support Engineer position could be a great match for your skills and experience.

This advertiser has chosen not to accept applicants from your region.

Technical Support Engineer

WS7 Burntwood, West Midlands CV Technical

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

full time
Technical Support Engineer



Burntwood

(phone number removed)

Are you an engineer with a flair for problem-solving, technical drawings, and customer support? Our client is looking for a Technical Support Engineer to join their growing team. This is a fantastic opportunity to play a key role in delivering high-quality manufactured products from concept through to production - ensuring client specifications are met on time, within budget, and to the highest standards.



What you'll be doing:

  • Preparing tool drawings using CAD software (AutoCAD/SolidWorks) and calculation methods for CNC cutting and press knives.

  • Interpreting and creating detailed technical drawings.

  • Providing hands-on support to contractors and customers on-site as needed.

  • Supporting the Technical Supervisor with day-to-day operations, including responding to customer technical enquiries of varying complexity.

  • Leading research and development of innovative new products, including reverse engineering, testing, product trials, and chairing development meetings.



What we're looking for:

  • A degree (or equivalent) in Engineering.

  • Proficiency in AutoCAD or SolidWorks .

  • Strong technical problem-solving skills with the ability to interpret and communicate technical specifications.

  • A proactive approach with the confidence to support clients both in-house and on-site.



What's on offer:

  • A competitive salary package.

  • The chance to work on exciting R&D projects.

  • Career growth in a supportive technical environment.

  • Exposure to a variety of industries and engineering challenges.

If you're looking for a role where your technical expertise, creativity, and problem-solving skills will be valued, this could be the perfect next step in your career. E-mail or call Callum on (phone number removed) /

This advertiser has chosen not to accept applicants from your region.

Technical Support Engineer

WS7 Burntwood, West Midlands Brooklyn Recruitment

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

full time

Technical Support Engineer – Design Engineer – Construction – Roofing 

Brooklyn Recruitment currently have an exciting role available for a Technical Support Engineer / Product Development Engineer / Product Development Specialist / Design Engineer in the Chasetown area on the Staffordshire / West Midlands boarder. This role is with a well established company that very much has a family feel to it.

As Technical Support Engineer / Product Development Engineer / Product Development Specialist / Design Engineer, you will be providing technical support both internally and externally. Your duties will include:

  • Liaising with clients and internal departments with regards to specifications and regulations.
  • li>The ability to read and alter Technical drawings.
  • Creating and collating technical data specification for internal and external use.
  • Responding to customer enquiries and complaints.
  • Preparing drawings in AutoCAD.
  • Supporting members of the Technical team with advice and knowledge.
  • Being involved with Product Development.
  • Preparing tool drawings.
  • Site visits where needed.
  • Other duties as required.

The company manufacture products for the roofing industry so experience and knowledge of the roofing and construction industry would be a great advantage to the Technical Support Engineer. You should also have an Engineering degree and be proficient in the use of AutoCAD. You should also have previously held a customer facing role and have a head for heights as this position will involve some site visits.

The hours of work for this Technical Support Engineer’s role are Mon – Thurs 8.45am – 5pm and Fri 8.30am-4.30pm.

In return for all of your hard work as Technical Support Engineer / Product Development Engineer / Product Development Specialist / Design Engineer you will be rewarded with a generous salary, a fantastic bonus scheme, onsite parking and much more.

Keywords: Technical Support Engineer, Product Development Engineer, Design Engineer, Roofing, Construction, GRP, Staffordshire, West Midlands, Brownhills, Chasetown, Burntwood, Lichfield, Tamworth, Sutton Coldfield, Cannock, AutoCAD, ACAD, Solidworks

This advertiser has chosen not to accept applicants from your region.
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Technical Support Lead

ST1 1AA Staffordshire, West Midlands £30000 Annually WhatJobs

Posted 9 days ago

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Job Description

full-time
Our client, a leading provider of software solutions, is seeking a motivated and experienced Technical Support Lead to manage their support operations in Stoke-on-Trent, Staffordshire, UK . This hybrid role offers a fantastic opportunity to lead a team of technical support specialists, ensuring the delivery of exceptional customer service and timely resolution of technical issues. The ideal candidate will possess a strong technical background, excellent problem-solving skills, and proven leadership capabilities. You will be responsible for training and mentoring the support team, developing support processes, and acting as a point of escalation for complex technical queries. A passion for customer satisfaction and a deep understanding of IT systems are essential for success in this role.

Key Responsibilities:
  • Lead, mentor, and motivate a team of technical support engineers.
  • Oversee the daily operations of the technical support department, ensuring service level agreements (SLAs) are met.
  • Manage incoming support requests via various channels (phone, email, ticketing system).
  • Act as a primary point of escalation for complex technical issues.
  • Develop and maintain comprehensive knowledge base articles and support documentation.
  • Identify trends in support issues and provide feedback to the product development team for improvements.
  • Implement and refine support processes and procedures to enhance efficiency and customer satisfaction.
  • Train new support team members and conduct ongoing training for existing staff.
  • Monitor support team performance and provide regular feedback and coaching.
  • Ensure adherence to company policies and security protocols.
  • Contribute to the strategic planning of the customer support function.

Required Qualifications and Skills:
  • Proven experience in a technical support role, with at least 2 years in a team lead or supervisory capacity.
  • Strong technical aptitude with a solid understanding of software, hardware, networking, and operating systems.
  • Experience with IT support ticketing systems (e.g., Zendesk, Jira Service Management).
  • Excellent problem-solving and diagnostic skills.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to effectively train and mentor technical staff.
  • Customer-focused attitude with a commitment to delivering exceptional service.
  • Experience in developing and improving support processes.
  • Familiarity with ITIL best practices is a plus.
  • Ability to work effectively in a hybrid model, balancing remote and office-based duties.
This role requires you to be present in our Stoke-on-Trent office approximately 2-3 days a week, with remote flexibility. If you are a driven technical support professional looking to advance your career into a leadership role, we want to hear from you.
This advertiser has chosen not to accept applicants from your region.

Support Worker

Shrewsbury, West Midlands £24829 Annually Avenues Group

Posted today

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Job Description

permanent

Support Worker 
Full-time and part-time opportunities minimum 24 Hours
£24,829 per annum (pro rata)

Drivers with a Full UK Driving Licence , their own vehicle & Business insurance required due to requirements of the role  

Looking for a meaningful career where you can make a difference every day? Join Avenues – where people smile, laugh, grow, and achieve great things together.

At Avenues, we believe that when our teams feel valued and supported, they create the best possible outcomes for the people we support. If you’re looking for your next role in social care – or considering a fulfilling career change – we’d love to hear from you!

The Role

We are looking for passionate and caring Support Workers to join our teams in Shropshire , Shrewsbury supporting adults with:

  • Autism
  • Learning disabilities
  • Physical disabilities
  • Communication difficulties
  • Behaviours that challenge
  • Epilepsy

Our services include supported living homes, self-contained flats, and community-based outreach across Shropshire

During your telephone interview, our Recruitment Team will discuss which opportunities best suit your skills and preferences , but this Service supports a Female who enjoys making her house a home and likes to spend time at home watching films, having pyjamas days, cake baking and spending time on her laptop.  She also engages in her community by going to the seaside, having coffee and cake trips out and spending quality time with her family. 

Every day is different, but your role will include:

  • Supporting people to live independently and enjoy everyday activities
  • Encouraging social connections with family, friends, and the local community
  • Helping with finances, household tasks, and shopping
  • Providing respectful, person-centred personal care
  • Most importantly – creating moments of joy and achievement!

No previous experience? No problem!
We provide award-winning, accredited training at no cost to you – including Health and Social Care Diplomas to help you develop your career.

What’s in it for you?

  • Early Pay – access your earnings before payday
  • Fully paid, enhanced DBS
  • Flexible working patterns
  • Paid annual leave (pro rata)
  • Comprehensive training and career progression opportunities
  • Contributory pension scheme with life assurance
  • Discounts on shopping, holidays, and more via Blue Light Card and Bene£ts website
  • Recommend a Friend scheme – earn up to £5
  • 24/7 health and wellbeing support, including confidential counselling

We celebrate diversity and welcome everyone!

As part of our commitment to the Disability Confident Scheme, candidates who declare a disability and meet the essential criteria will be guaranteed an interview.

Ready to start your feel-good career? Apply today – we can’t wait to meet you!

This advertiser has chosen not to accept applicants from your region.
 

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