11 Lean Six Sigma Consultant jobs in London
Manager - Retail and Hospitality - Management Consulting
Posted 3 days ago
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Job Description
We are looking for experienced management consultants with a track record of delivering transformation within the Retail, Consumer Goods, or Hospitality sectors. This role is not suitable for industry managers without consulting experience.
Why Join Us?
Lead with Purpose: Deliver transformation programmes across the Retail & Hospitality sector, ensuring excellence and lasting impact.
Grow Your Skills: Participate in continuous learning, mentorship, and capability development through on-the-job experience.
Hybrid Working: Enjoy the flexibility to work from Base Camp, client sites (typically 1–3 days a week), or from the comfort of your home.
Contribute to the Sector: Collaborate with clients and internal teams to enhance our reputation in the industry.
What You will DoAs a Manager, you will lead and deliver across our core capabilities, including:
Deliver Transformation: Lead and manage transformation initiatives across core capabilities.
Engage Stakeholders: Build strong relationships with client stakeholders, acting as a trusted consultant.
Business Growth: Identify and shape new opportunities, supporting proposal development and contributing to business development efforts. You’ll be generating approximately £500k in consulting revenue through a combination of account growth and delivery excellence.
Mentor Teams: Support the development of junior colleagues, fostering a high-performing and collaborative team environment.
Internal Contribution: Engage in firm-wide initiatives and knowledge-sharing forums.
Requirements
What We’re Looking For- Experience working in a management consultancy environment , leading transformation projects for retail, consumer goods, or hospitality clients.
- Proven ability to engage senior stakeholders (Directors, C-suite, Heads of Function) on client-facing programmes.
- Commercially aware with a track record of identifying and shaping new opportunities, supporting proposal development,
- Strong experience delivering transformation projects across the retail hospitality sector, with proven ability to lead multi-disciplinary teams and client workstreams across digital, data, change, and operating model initiatives.
- Ability to operate confidently with senior stakeholders (e.g. Heads of Function, Directors), delivering structured programmes that span business case development, customer experience improvement, operating model design, and service optimisation.
- Experience working across core operational and customer-facing processes within the retail hospitality landscape such as store operations, digital channels, customer service, or employee enablement.
- Team leadership or line management experience.
- Demonstrable experience contributing to business development (proposals, go-to-market propositions, follow-on work).
- Passion for mentoring and growing talent.
- Thought leadership contributions (sector insights, publications, event speaking).
- Exposure to related domains such as procurement transformation, shared services/outsourcing models or organisational design is desirable.
Don’t have all the required skills?
Not to worry! We acknowledge not everyone will meet each and every single desired qualification. So, if you’re more or less qualified, and you feel really enthusiastic about the role and that you’re a great match, we’d love to hear from you!
Interview Process- 1st Stage "Get to Know You' Behaviours and Attitudes Competency Interview (1 hour)
- 2nd Stage Case Study Exercise Interview (1-1.5 hours)
- 3rd Stage Cultural Fit Interview (1 hour)
Comprehensive onboarding with training from the moment you join, continuous support from your dedicated People Manager as well as Sector/Capability Leads. Don’t forget, the regular socials, masterclasses, and workshops to help you thrive.
Benefits
Financial Perks: Competitive salary and pension, company performance bonus, and travel allowance.
Health & Wellbeing: Private medical healthcare, £40 monthly wellness allowance, gym membership discounts, and eye test vouchers.
Time Off: 25 days holiday (plus public holidays), the option to buy 5 extra days, 1 company day off, and 1 volunteering day off.
Career Growth: In-house training, monthly 1:1 career path meetings, and support for professional certifications.
Recognition & Support: Employee assistance program, birthday gift, and themed care packages.
Social & Sustainability: Regular team meet-ups, social events, and sustainable company swag.
We have created a working environment where everyone can flourish!
Diversity, Equity, and Inclusion are core values at Enfuse. We don’t just advise our clients on these principles, we genuinely believe in their transformative benefits for society, our people, and our company. Diverse teams not only perform better, as countless studies have shown, but they also foster a happier and more inclusive workplace.
We are an equal opportunity employer and embrace diversity in all its forms. Our commitment is to create an environment where everyone can flourish and be their authentic selves at work.
If you require any support or assistance during the recruitment process, or if there are particular arrangements or reasonable adjustments that we can make, please contact us. We are here to ensure you feel fully supported every step of the way.
Operational Excellence Manager
Posted 7 days ago
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Job Description
The Operations Excellence Manager will partner with the VP of Business Operations to design, document, and embed a uniform process framework that becomes the AVK Manual. Acting as a cross-functional connector, this role will standardise processes across divisions, ensuring efficiency, clarity, and smooth adoption of both new and existing ways of working. Working closely with the AVK Compliance team, they will ensure all processes are tagged and stored in line with quality control standards.
Requirements
Process Mapping and Documentation (40%)
- Map, maintain, and update all key processes across the business
- Create clear, scalable documentation frameworks (SOPs, process flows, swim lanes)
- Build alignment across divisions by codifying AVK’s core processes into the AVK Manual
Stakeholder Engagement and Training (20%)
- Partner with divisional leads to embed processes and clarify ownership
- Deliver training and guidance to ensure adoption of process frameworks
- Act as a support function for teams during transitions and course corrections
Systems and Data Flow Alignment (20%)
- Map data flows between platforms (Salesforce, Netsuite, Proscope, Asana, Job Logic)
- Ensure consistency between people-driven processes and systems-driven data capture
- Support Business Operations in aligning systems with process design
Reporting and Continuous Improvement (20%)
- Provide reporting and metrics to track adherence and identify bottlenecks
- Build dashboards to surface process health and exceptions
- Establish a culture of continuous improvement, refining processes based on data and feedback
Technical Expertise
- Strong background in process mapping, SOP creation, and business operations
- Hands-on experience with documentation tools (flowcharts, swim lanes, data mapping)
- Familiarity with systems integration and cross-platform process alignment
- Knowledge of data governance, reporting frameworks, and performance tracking
- Ability to communicate technical and procedural content clearly to diverse stakeholders
Deliverables
- Flow Charts : End-to-end process maps showing actions and outcomes
- People Swim Lanes : Clear role and responsibility documentation per process
- System Data Flows : Visual maps of data movement across key platforms
- Process Reporting Dashboards : Metrics to track adherence, bottlenecks, and exceptions
- AVK Manual : A unified framework of core processes for business-wide reference and training
Additional Responsibilities
- Enable AVK to effectively train and course-correct teams on new and existing processes
- Build cross-functional alignment, bridging systems, people, and processes
- Support leadership with insights into operational efficiency and improvement opportunities
Benefits
- Private Health Insurance
- Performance Bonus
- 25 days annual leave + bank hols
- Birthday Off
- Pension Plan
- Hybrid working / Flexible working
AVK|SEG does not discriminate on the race, colour, religion, sex, age, nationality, disability, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We will endeavour to respond to all applicants however due to the volume of responses, we can only guarantee that candidates who have been shortlisted will be contacted.
Operational Excellence Specialist
Posted 15 days ago
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Job Description
Job Advert: Operational Excellence Specialist
Location: London (Hybrid Working)
Employment: Permanent with G MASS Consulting
Industry: Insurance
Are you passionate about operational improvement and driving meaningful change? This is a great opportunity to join us at G MASS Consulting on a permanent contract and a chance of working with a leading London Market insurance firm seeking an Operational Excellence Specialist to join their transformation team. This hybrid role offers the opportunity to partner across the business to identify inefficiencies, deliver process improvements, and support a culture of continuous improvement.
Key Responsibilities- Diagnose business processes and identify inefficiencies and pain points - not just by providing oversight, but being hands-on with delivery.
- Work very closely with senior stakeholders, ensuring clear and efficient communication throughout the project.
- Design and recommend practical, technology-enabled solutions using tools such as Power Platform and Power BI.
- Collaborate with developers and SMEs to shape and prioritise initiatives.
- Define, measure, and track the value of operational improvements (efficiency, effectiveness, customer impact).
- Shape metrics and performance indicators to assess the impact of implemented changes.
- Help teams iterate improvements based on feedback and data insights.
- Support change adoption through clear communication, performance metrics, and stakeholder engagement.
- Apply operational excellence methodologies (e.g. Lean, value stream mapping) to ensure sustainable improvements.
- Facilitate workshops and coaching sessions to embed continuous improvement thinking.
Requirements
- Proven experience in operational excellence, business improvement, or transformation consulting.
- Strong familiarity with automation and data tools (e.g. Power Platform, Power BI) and how they enable operational change.
- Hands-on experience applying structured problem-solving methodologies and tools (e.g. Lean, value stream mapping).
- Previous experience in the insurance or reinsurance industry, particularly within the Lloyd’s Market, is a strong advantage.
- Confident communicator with strong stakeholder engagement and influencing capabilities.
- Comfortable navigating ambiguity, managing multiple priorities, and working autonomously.
- Skilled in facilitating workshops, building consensus, and translating complex ideas into actionable plans.
Benefits
Permanent contract with G MASS Consulting.
£45k - £65k depending on experience
Change Manager - Operational Excellence
Posted 6 days ago
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Job Description
Title: Change Manager - Operational Excellence
[Fixed term contract – 6-9 months]
About Unilabs
Unilabs is one of the top 10 global providers of medical diagnostic services, offering a complete range that includes laboratory, pathology, genetics, pharma solutions, and radiology to healthcare professionals worldwide, with a vision to help millions of people to power their health and maximize life.
Our commitment to Operational Excellence drives our aim to continually improve every aspect of our business, ensuring that we deliver the best diagnostic solutions to our clients and patients.
Job Description
As the Change Manager for Operational Excellence, you will work closely with the Head of Operational Excellence and various operational leaders to implement and sustain a culture of continuous improvement across Unilabs' international markets.
This role is centered around planning, managing, and executing change initiatives, with a focus on communication, readiness, training, and adoption—core pillars of change management
Accountabilities
- 1. Conduct change impact assessments
- 2. evelop and deliver communication plans tailored to each market and audience
- 3. Assess organisational readiness and prepare each market for successful adoption
- 4. Coordinate training and enablement activities to ensure users are equipped for the change
- 5. Monitor adoption and resistance to adjust strategies and support sustainable change
Requirements
- 8-10+ years of experience in Change Management, specifically within operational excellence contexts.
- Proven track record of delivering change management initiatives in a global operational environment.
- Expertise in process improvement methodologies (e.g., Lean, Six Sigma) would be a plus.
- Strong analytical and problem-solving skills, with an ability to translate findings into actionable strategies.
- Excellent communication and interpersonal skills, enabling effective collaboration with various stakeholders.
- Dutch language proficiency is required.
Process Improvement LEad
Posted 14 days ago
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Job Description
Process Improvement Lead
South West London
£500 per day inside IR35
Do you have a passion for improving services, streamlining operations, and driving meaningful change? We’re looking for a proactive and experienced Process Improvement Lead to help transform how we deliver a vital public service to our community.
About the Role
This role focuses on reviewing and improving operational processes, procedures, and practices within our Green Spaces service, which covers:
- Public parks and green spaces, including sports pitches and playgrounds
- Countryside estates and open spaces
- Cemetery and burial services
Key Responsibilities
- Review, map and analyse current processes across the Green Spaces service
- Identify opportunities for greater efficiency, safety, and consistency
- Design and implement improved ways of working in collaboration with operational teams
- Work with ICT and data teams to enhance use of digital tools and monitor progress
- Develop training and support to embed new practices across teams
- Report progress and recommendations to the Head of Culture, Leisure and Environment
Essential:
- Degree or equivalent professional experience
- Background in process improvement, service transformation, or change management
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Confident with IT systems and data analysis tools
- Flexible, adaptable, and able to influence others positively
- Full UK driving licence and ability to travel within the borough
- Project management qualification (e.g. PRINCE2, Agile, or similar)
- Experience working in local government or public services
- Strategic and creative thinker with a people-centred approach
Process Improvement LEad
Posted 2 days ago
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Job Description
Process Improvement Lead
South West London
£500 per day inside IR35
Do you have a passion for improving services, streamlining operations, and driving meaningful change? We’re looking for a proactive and experienced Process Improvement Lead to help transform how we deliver a vital public service to our community.
About the Role
This role focuses on reviewing and improving operational processes, procedures, and practices within our Green Spaces service, which covers:
- Public parks and green spaces, including sports pitches and playgrounds
- Countryside estates and open spaces
- Cemetery and burial services
Key Responsibilities
- Review, map and analyse current processes across the Green Spaces service
- Identify opportunities for greater efficiency, safety, and consistency
- Design and implement improved ways of working in collaboration with operational teams
- Work with ICT and data teams to enhance use of digital tools and monitor progress
- Develop training and support to embed new practices across teams
- Report progress and recommendations to the Head of Culture, Leisure and Environment
Essential:
- Degree or equivalent professional experience
- Background in process improvement, service transformation, or change management
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Confident with IT systems and data analysis tools
- Flexible, adaptable, and able to influence others positively
- Full UK driving licence and ability to travel within the borough
- Project management qualification (e.g. PRINCE2, Agile, or similar)
- Experience working in local government or public services
- Strategic and creative thinker with a people-centred approach
Lead Process Improvement Engineer
Posted 4 days ago
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Job Description
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Senior Process Improvement Engineer
Posted 7 days ago
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Job Description
Key Responsibilities:
- Lead the identification, evaluation, and implementation of process improvement projects.
- Utilise Lean, Six Sigma, and other methodologies to drive efficiency and cost reduction.
- Analyse operational data to identify trends, root causes, and areas for improvement.
- Develop and present business cases for proposed process changes.
- Collaborate with diverse teams to ensure successful project execution and change management.
- Train and mentor colleagues on process improvement tools and techniques.
- Monitor and report on the effectiveness of implemented solutions.
- Champion a culture of continuous improvement throughout the organisation.
- Bachelor's or Master's degree in Industrial Engineering, Mechanical Engineering, or a related field.
- Minimum of 5 years of experience in process improvement, lean manufacturing, or Six Sigma roles.
- Proven track record of successfully delivering complex improvement projects.
- Strong analytical and problem-solving skills.
- Excellent communication, interpersonal, and stakeholder management skills.
- Proficiency in statistical software and process modelling tools.
- Relevant certifications (e.g., Black Belt, Master Black Belt) are highly desirable.
Senior Process Improvement Engineer
Posted 10 days ago
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Job Description
Responsibilities will include conducting in-depth analyses of existing production lines and manufacturing processes to pinpoint areas for enhancement. You will be tasked with designing and implementing process improvements that reduce waste, increase throughput, and improve product quality. This involves collaborating closely with cross-functional teams, including production, quality assurance, and management, to ensure seamless integration of new methodologies. Furthermore, you will develop and deliver training programs to educate staff on new processes and continuous improvement techniques. You will also be responsible for creating detailed documentation, performance metrics, and reports to track the effectiveness of implemented changes. The role demands a proactive approach to identifying potential risks and developing mitigation strategies. Strong project management skills are essential for overseeing the lifecycle of improvement initiatives from conception to completion. Experience with statistical process control (SPC) and data analysis tools is highly desirable. This is an exciting opportunity to make a significant impact on a well-established company, contributing to its sustained growth and competitive edge in the market.
Qualifications:
- Bachelor's or Master's degree in Industrial Engineering, Mechanical Engineering, or a related field.
- Minimum of 5 years of experience in process improvement, lean manufacturing, or operational excellence.
- Proficiency in Lean Six Sigma methodologies (Green Belt or Black Belt certification is a plus).
- Strong analytical and problem-solving skills, with the ability to interpret complex data.
- Excellent communication, interpersonal, and presentation skills.
- Demonstrated experience in project management and leading cross-functional teams.
- Familiarity with manufacturing software and data analysis tools.
- Ability to work independently and as part of a team in a collaborative environment.
Senior Process Improvement Engineer
Posted 21 days ago
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Job Description
Key Responsibilities:
- Conduct comprehensive assessments of current operational processes to identify bottlenecks, inefficiencies, and areas for improvement.
- Design, develop, and implement new processes and workflows that enhance efficiency, quality, and cost-effectiveness.
- Lead and facilitate Lean Six Sigma projects, from initiation to completion, ensuring project goals and timelines are met.
- Utilize statistical analysis and data visualization tools to track process performance and identify trends.
- Develop and deliver training programs to employees on new processes, methodologies, and best practices.
- Collaborate with department heads to establish key performance indicators (KPIs) and monitor progress towards operational goals.
- Champion a culture of continuous improvement throughout the organization.
- Prepare detailed reports and presentations for senior management on process improvement initiatives and their outcomes.
- Stay abreast of industry best practices and emerging technologies in industrial engineering.
- Ensure compliance with all relevant health, safety, and environmental regulations.
Qualifications:
- Bachelor's degree in Industrial Engineering, Mechanical Engineering, or a related field. A Master's degree is a plus.
- Minimum of 5-7 years of experience in a process improvement or industrial engineering role.
- Proven experience with Lean Manufacturing, Six Sigma (Green Belt or Black Belt certification preferred), and Kaizen methodologies.
- Strong analytical and problem-solving skills with the ability to interpret complex data.
- Proficiency in process mapping tools (e.g., Visio) and statistical software (e.g., Minitab).
- Excellent project management and organizational skills.
- Exceptional communication, interpersonal, and leadership abilities.
- Ability to work effectively in a collaborative team environment and influence stakeholders at all levels.
- Familiarity with ERP systems and manufacturing execution systems (MES) is advantageous.
- This hybrid role requires occasional on-site presence in London for key meetings and project implementations, with flexibility for remote work otherwise.