7 Local Retail Chains jobs in Caerphilly

• Monitoring and analyzing store performance data, identifying trends and areas for improvement.
• Developing and implementing operational procedures and guidelines for retail staff.
• Assisting with inventory management processes and ensuring accuracy.
• Managing communication channels between head office and store teams.
• Supporting the rollout of new retail initiatives and technologies.
• Troubleshooting operational issues and providing timely solutions.
• Ensuring compliance with company policies and procedures.
• Creating training materials and supporting remote training initiatives for store personnel.
• Conducting virtual store audits and providing feedback.
• Collaborating with cross-functional teams to support merchandising, marketing, and HR initiatives.

• Oversee the day-to-day operations of multiple retail stores, ensuring efficiency and profitability.
• Develop and implement operational plans to achieve sales, customer service, and shrinkage targets.
• Manage and mentor store management teams, fostering a culture of high performance and customer focus.
• Ensure adherence to all company policies, procedures, and health and safety regulations.
• Drive best practices in visual merchandising, stock management, and loss prevention.
• Analyze sales data and operational metrics to identify trends and implement improvement strategies.
• Recruit, train, and develop retail staff to ensure a high-quality customer experience.
• Manage operational budgets and control expenses effectively.
• Implement new initiatives and promotions, ensuring successful rollout across all stores.
• Conduct regular store visits and performance reviews to ensure consistent standards.

• Proven experience as a Retail Operations Manager, Multi-site Manager, or in a similar senior retail management role.
• Demonstrable success in driving sales growth and improving operational efficiency.
• Strong leadership, communication, and interpersonal skills.
• Excellent understanding of retail operations, merchandising, and inventory management.
• Ability to analyze financial data and make informed business decisions.
• Experience in developing and motivating teams.
• Adaptability and the ability to thrive in a dynamic retail environment.
• A passion for delivering exceptional customer service.
• This is a hybrid role, requiring regular travel to stores and occasional visits to a central office location in **Cardiff, Wales, UK**.

• Oversee daily operations of multiple retail stores.
• Drive sales performance and achieve revenue targets.
• Manage and develop store management teams.
• Implement merchandising and visual display standards.
• Ensure exceptional customer service delivery.
• Manage inventory levels and minimize stock loss.
• Control operational expenses and adhere to budgets.
• Conduct performance reviews and provide coaching to staff.
• Ensure compliance with health, safety, and security policies.
• Analyze sales data and implement strategies for improvement.

• Minimum 5-7 years of experience in retail management, preferably multi-site.
• Proven ability to drive sales and achieve performance targets.
• Strong leadership and team management skills.
• Excellent customer service orientation.
• Proficiency in retail operations and merchandising.
• Experience with inventory management and loss prevention.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.
• Relevant retail management qualification or experience.

• Analyse retail sales data to identify trends, patterns, and opportunities.
• Develop and maintain performance dashboards and reports for key stakeholders.
• Conduct in-depth analysis of store performance, inventory management, and customer behaviour.
• Provide actionable insights and recommendations to improve sales and operational efficiency.
• Assist in sales forecasting and demand planning processes.
• Evaluate the effectiveness of marketing campaigns and promotions.
• Identify and recommend process improvements for retail operations.
• Collaborate with cross-functional teams including merchandising, marketing, and store operations.
• Stay updated on industry trends and competitive landscape.
• Present findings and recommendations to senior management.

• Proven experience as a Retail Operations Analyst or in a similar analytical role.
• Strong understanding of retail metrics, KPIs, and sales drivers.
• Proficiency in data analysis tools such as SQL, Excel, and BI platforms (Tableau, Power BI).
• Experience with retail management systems and POS data.
• Excellent analytical, quantitative, and problem-solving skills.
• Strong communication and presentation skills.
• Ability to work independently and manage projects effectively in a remote environment.
• Bachelor's degree in Business, Statistics, Economics, or a related field.

• Develop and implement comprehensive operational strategies to enhance efficiency, productivity, and profitability across the retail network.
• Oversee daily operations, including inventory management, supply chain logistics, visual merchandising, and customer service standards.
• Lead, mentor, and develop a team of retail managers and staff, fostering a culture of high performance and continuous improvement.
• Analyse sales data, performance metrics, and market trends to identify areas for growth and implement corrective actions.
• Manage operational budgets, control costs, and ensure financial targets are met or exceeded.
• Collaborate with cross-functional departments, including Marketing, Merchandising, and HR, to align operational plans with overall business strategy.
• Ensure compliance with all relevant health, safety, and regulatory standards.
• Drive initiatives to improve customer satisfaction and loyalty, implementing best practices in customer engagement.
• Conduct regular performance reviews and provide constructive feedback to direct reports.
• Stay abreast of industry best practices and emerging trends in retail operations.

• Extensive experience in retail operations management, with a proven track record in a leadership role.
• Strong understanding of retail KPIs, P&L management, and financial forecasting.
• Excellent leadership, team management, and communication skills.
• Demonstrated ability to develop and execute strategic operational plans.
• Proficiency in retail management software and data analysis tools.
• Exceptional problem-solving and decision-making abilities.
• Ability to work effectively in a hybrid environment, balancing remote work with office presence.
• Bachelor's degree in Business Administration, Retail Management, or a related field.

Initial - Graduate Sales and Management Programme - Indoor Sales Support

Join Our Team and Make a Difference!

Are you a graduate looking for a hands-on, dynamic role where you can shape your career, be rewarded for your efforts, and make a real impact in a global company? Join our team at the  Leeds, Maidstone, Brentford or Cwmbran branch, and embark on an exciting journey towards a successful career in a FTSE100 company.

Why Join Initial Washroom Hygiene?

• Competitive Salary Package: Start with a basic salary of £24,250 per annum.
• Expected OTE: £7,300 per annum, with bonus and commission schemes available.
• Benefits: Career progression, mobile phone, tablet and company discount scheme
• Relocation Package: Moving from more than 2 hours away? We may offer up to ,000 to help you settle in.
• Work-Life Balance: Full-time, permanent role, Monday to Friday
• Office-based with hybrid working - 1 day per week in the office and 1 day shadowing our businesses. 
• Industry-Leading Training: Receive top notch training to allow you to become an industry expert and gain exposure to various areas in our business to aid your future development

The Sales and Management Graduate Role

You will start your career with us as an Indoor Sales Support Consultant, where you will be responsible for generating sales opportunities for our field sales colleagues via inbound and outbound calls. 

In addition to doing this role day to day, the graduate scheme will follow the below format: 

Weeks 1-6: Initial Training

You will attend our World Class Sales Academy while also shadowing operational and sales staff. Here, you will be servicing our customers in a specific geographical area, supporting in servicing various washroom products, alongside removing hazardous and toxic waste. Your training will be encompassing and you will see all areas of the business.

Weeks 6-52: 

In addition to your role as an Indoor Sales Consultant, you will gain exposure to as many sales-based roles across the business to provide you with a broad understanding of our customers and their needs. This will also equip you with the knowledge to become an expert in our products and services. During this time, you will also have the opportunity to complete our Intro to Sales Development Programme.

12+ months:

Now that you’ve gained a broad understanding of the business, you will decide which area you want to specialise in. You will play a part in any local projects during this time and also complete the Leadership Development Programme.

During this time you will also have the chance to progress to roles such as:

Field Account Manager - you will be responsible for sales in a certain patch area

Service Team Leader - manage a team of field service colleagues 

Indoor Sales/Customer Relations Team Leader - leading a team of indoor sales colleagues

Regional Account Manager - supporting our Key Account Customers 

24+ Months:

After two years, you will be ready to take on more senior positions such as Sales Team Leader, Key Account Manager, Branch Manager or roles in Area Central Support. 

With structured career progression, we ensure you are fully prepared to take your next career steps within the company. 

Requirements

Sales and Management Graduate Requirements:

• A minimum 2.2 degree in BSc/BA in any subject (Business related, transport, logistics, supply chain or management disciplines preferred but not necessary)
• A full UK driving licence or be working towards this.
• Target-driven, ambitious and self-motivated
• Comfortable working out in the field dealing with customers face-to-face
• Want to work with people and provide excellent customer service
• A desire to work hard and have fun 

Benefits

Sales and Management Graduate Benefits:

• Additional opportunities to earn more with regular bonus and commission schemes.
• Access to a company vehicle and fuel card.
• Salary grading system - linked to performance for those keen to develop their career within our business.
• Opportunity to contribute to a Private Healthcare scheme.
• Enrolment in our company pension scheme.
• Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.
• Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers.
• Uncapped leads commission - we appreciate and reward you for passing on sales leads.
• Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends.
• Long service recognition - includes an extra five days of annual leave entitlement after five years of service.
• Refer a Friend - earn up to £1,000 for ferring someone to work for Rentokil Initial.

A Company Putting “People First”

Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world’s leading commercial pest control and hygiene provider, Initial is the world’s leading commercial hygiene services provider, and Ambius is the world’s leading provider of plants and scenting.

As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family.

Our Social Links

Website

LinkedIn

Facebook

Instagram

Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here

Keywords: Graduate Sales and Management Programme, Telesales Consultant, Washroom Hygiene, Rentokil Initial, Graduate Scheme, Sales, Customer Service, No Experience Necessary, Full Training Provided, Competitive Salary, Career Progression, FTSE100, Business Management, Hospitality, Logistics