6 Local Retail Chains jobs in Caerphilly
Senior Retail Operations Manager
CF10 1BR Cardiff, Wales
£45000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client, a prominent name in the retail sector, is seeking a highly organised and experienced Senior Retail Operations Manager to oversee and optimize store operations in **Cardiff, Wales, UK**. This is a critical role focused on ensuring the smooth, efficient, and profitable running of multiple retail locations. You will be responsible for managing staff performance, inventory control, visual merchandising standards, and customer service excellence across all assigned stores. Key duties include implementing operational policies and procedures, driving sales performance, managing budgets and P&L statements, conducting regular store audits, and ensuring compliance with health and safety regulations. The ideal candidate will have a strong background in retail management, with proven experience in multi-site operations. Excellent leadership, communication, and problem-solving skills are essential, along with a deep understanding of retail KPIs and financial metrics. You should be adept at motivating teams, driving operational efficiency, and delivering exceptional customer experiences. A Bachelor's degree in Business Administration, Management, or a related field is preferred. This role requires a dedicated individual who is passionate about retail excellence and committed to achieving business objectives. You will be expected to travel regularly between store locations. We are looking for a strategic thinker with a hands-on approach and a commitment to fostering a positive work environment.
Key Responsibilities:
Key Responsibilities:
- Oversee daily operations of multiple retail stores.
- Manage store staff, including hiring, training, and performance evaluation.
- Ensure high standards of customer service and operational efficiency.
- Monitor inventory levels and implement effective stock management strategies.
- Drive sales performance and achieve financial targets.
- Implement and enforce operational policies and procedures.
- Conduct store visits and performance audits.
- Manage store budgets and control operational costs.
- Ensure compliance with all health, safety, and legal regulations.
- Proven experience in retail management, preferably multi-site operations.
- Strong understanding of retail operations, sales, and merchandising.
- Excellent leadership, team management, and communication skills.
- Proficiency in financial management, including P&L analysis.
- Ability to analyze data and make informed business decisions.
- Strong problem-solving and decision-making abilities.
- Commitment to delivering exceptional customer service.
- Bachelor's degree in Business or a related field is advantageous.
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Senior Retail Operations Manager
CF10 1DA Cardiff, Wales
£55000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client is seeking a highly motivated and experienced Senior Retail Operations Manager to oversee and optimize store performance across a key region. This pivotal role demands a strategic thinker with a proven track record in driving sales, enhancing customer experience, and managing operational efficiency within a fast-paced retail environment. The successful candidate will be responsible for developing and implementing robust operational strategies that align with company objectives, ensuring adherence to brand standards, and maximizing profitability. You will lead a team of store managers, providing them with the guidance, training, and support necessary to achieve their targets. Key responsibilities include analyzing sales data, identifying trends, and developing actionable insights to improve performance. You will also manage inventory levels, minimize loss, and ensure compliance with all health and safety regulations. Budget management, cost control, and resource allocation are critical aspects of this position. Furthermore, you will play a crucial role in talent acquisition, development, and retention within the retail team. Collaborating with marketing and merchandising departments to execute successful in-store promotions and product launches will be essential. This role requires a strong understanding of retail KPIs and the ability to translate them into effective operational plans. You will be expected to conduct regular store visits to assess operational standards, provide feedback, and implement best practices. The ideal candidate will possess exceptional leadership and communication skills, a keen eye for detail, and the ability to foster a positive and productive work environment. A proactive approach to problem-solving and a commitment to continuous improvement are highly valued. If you are passionate about retail management and eager to make a significant impact, we encourage you to apply. This is an excellent opportunity to join a dynamic organization and contribute to its ongoing success. The role is based in Cardiff, Wales, UK , with a hybrid working arrangement, offering a blend of office-based strategic planning and on-site store engagement. Join us and shape the future of retail operations.
This advertiser has chosen not to accept applicants from your region.
1
Senior Retail Operations Manager
CF10 1DA Cardiff, Wales
£55000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a highly motivated and experienced Senior Retail Operations Manager to oversee and enhance operational efficiency across multiple retail locations in and around Cardiff, Wales, UK . This hybrid role offers a blend of strategic oversight from a remote setting and hands-on management within the stores, requiring a dynamic leader capable of driving performance and ensuring exceptional customer experiences. You will be responsible for implementing best practices, optimising store performance, and leading a team of dedicated retail professionals. This is an excellent opportunity to make a significant impact on a growing retail brand.
Key Responsibilities:
Key Responsibilities:
- Develop and implement strategic operational plans to drive sales growth, profitability, and market share.
- Oversee day-to-day operations for a portfolio of retail stores, ensuring adherence to company policies and procedures.
- Monitor key performance indicators (KPIs) such as sales, customer satisfaction, inventory turnover, and operational costs, identifying areas for improvement.
- Manage budgets, control expenses, and maximise return on investment for all operational activities.
- Lead, mentor, and develop store managers and their teams, fostering a culture of accountability, performance, and continuous improvement.
- Implement and maintain high standards of visual merchandising, store presentation, and customer service.
- Collaborate with marketing, merchandising, and supply chain teams to ensure seamless execution of promotional activities and product launches.
- Conduct regular store visits and performance reviews to identify strengths and weaknesses, providing actionable feedback and support.
- Ensure compliance with all health, safety, and security regulations within the retail environments.
- Drive initiatives to enhance the customer shopping experience, ensuring consistency across all touchpoints.
- Utilise data analytics to inform operational decisions and strategic planning.
- Manage inventory levels, minimise shrinkage, and optimise stock replenishment processes.
- Oversee recruitment, training, and staff development programmes for store-level personnel.
- Act as a key liaison between head office and store operations, effectively communicating strategy and gathering feedback.
- Proven experience in a senior retail management role, with a strong understanding of multi-site operations.
- Demonstrable success in driving sales growth and improving operational efficiency in a retail setting.
- Excellent leadership, team management, and communication skills.
- Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Proficiency in retail management software and POS systems.
- Ability to balance strategic planning with hands-on operational execution.
- A proactive and results-oriented mindset with a passion for retail excellence.
- Willingness to travel to stores regularly and work from the office as required by the hybrid model.
- Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
This advertiser has chosen not to accept applicants from your region.
2
Remote Retail Operations Analyst
CF10 1AA Cardiff, Wales
£35000 Annually
WhatJobs
Posted 6 days ago
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Job Description
Our client, a fast-growing national retail chain, is seeking a meticulous and data-driven Remote Retail Operations Analyst to join their dynamic team. This fully remote position is responsible for providing critical insights and recommendations to enhance store performance, operational efficiency, and customer experience across all locations. You will analyze sales data, operational metrics, inventory levels, and customer feedback to identify trends, opportunities for improvement, and potential risks. The ideal candidate will have a strong quantitative background, proficiency in data analysis tools, and a solid understanding of retail operations. Key responsibilities include developing performance dashboards, generating regular reports, and presenting findings to management. You will work closely with store managers and regional directors to implement data-backed strategies and monitor their effectiveness. A passion for the retail sector, combined with excellent analytical, problem-solving, and communication skills, is essential. This role requires an individual who can work autonomously, manage multiple projects, and translate complex data into actionable business recommendations. If you are a detail-oriented professional looking to make a significant impact on retail success from a remote setting, this is the perfect opportunity.
Responsibilities:
Responsibilities:
- Analyze sales data, operational performance metrics, and inventory levels to identify key trends and insights.
- Develop and maintain regular reports and dashboards on store performance, profitability, and operational efficiency.
- Identify opportunities for process improvements and cost savings within retail operations.
- Provide data-driven recommendations to store management and regional teams to enhance sales, customer satisfaction, and operational effectiveness.
- Monitor the implementation and effectiveness of operational initiatives.
- Conduct ad-hoc analysis to support strategic decision-making.
- Collaborate with cross-functional teams, including merchandising, marketing, and IT, to support business objectives.
- Stay abreast of retail industry best practices and emerging technologies.
- Ensure data accuracy and integrity across all reporting platforms.
- Bachelor's degree in Business Analytics, Statistics, Economics, Finance, or a related quantitative field.
- Minimum of 3 years of experience in a retail operations analysis, business analysis, or data analysis role.
- Proficiency in data analysis and visualization tools such as Excel (advanced), SQL, Tableau, Power BI, or similar.
- Strong understanding of retail KPIs and operational processes.
- Excellent analytical, problem-solving, and critical thinking skills.
- Ability to interpret complex data and communicate findings clearly and concisely.
- Strong written and verbal communication skills.
- Highly organized, detail-oriented, and able to manage multiple priorities in a remote work environment.
- Experience with inventory management systems or POS data analysis is a plus.
This advertiser has chosen not to accept applicants from your region.
3
Head of Retail Operations - E-commerce
CF10 1AG Cardiff, Wales
£85000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client, a rapidly expanding retail brand, is seeking an accomplished Head of Retail Operations - E-commerce to join their leadership team in Cardiff, Wales, UK . This hybrid role requires a strategic thinker with a proven ability to drive exceptional customer experiences and operational efficiency across our online channels. You will be responsible for overseeing all aspects of e-commerce operations, including website management, order fulfillment, inventory control, customer service, and logistics. The ideal candidate will have a deep understanding of the e-commerce landscape, data analytics, and a passion for delivering seamless online shopping journeys. You will lead and mentor a dedicated team, setting high standards for performance and continuous improvement.
Key Responsibilities:
Required Qualifications:
Key Responsibilities:
- Develop and execute the strategic vision for the company's e-commerce operations.
- Oversee the day-to-day management of the e-commerce platform, ensuring optimal performance and user experience.
- Manage the entire order fulfillment process, from order placement to final delivery, optimizing for speed and accuracy.
- Implement and refine inventory management strategies to ensure product availability and minimize stockouts.
- Lead the customer service team to provide outstanding support and resolve customer inquiries effectively.
- Develop and manage relationships with third-party logistics (3PL) providers and other suppliers.
- Analyze e-commerce performance metrics and KPIs, providing insights and recommendations for growth.
- Drive initiatives to improve website conversion rates, average order value, and customer lifetime value.
- Ensure compliance with all relevant regulations, including data privacy and consumer protection laws.
- Collaborate with marketing, merchandising, and IT departments to align operational strategies with business goals.
- Identify and implement new technologies and tools to enhance e-commerce capabilities.
- Manage the e-commerce operational budget and control costs effectively.
- Stay informed about industry trends and best practices in e-commerce and retail.
- Foster a culture of customer-centricity and continuous improvement within the operations team.
- Develop and mentor direct reports, fostering their professional growth.
Required Qualifications:
- Bachelor's degree in Business Administration, Marketing, Operations Management, or a related field. MBA is a plus.
- Minimum of 10 years of progressive experience in e-commerce operations and management, with at least 5 years in a senior leadership role.
- Proven track record of success in managing high-volume e-commerce operations and driving online sales growth.
- In-depth knowledge of e-commerce platforms (e.g., Shopify Plus, Magento, Salesforce Commerce Cloud).
- Strong analytical skills with proficiency in web analytics tools (e.g., Google Analytics) and e-commerce metrics.
- Experience with order management systems (OMS) and warehouse management systems (WMS).
- Excellent understanding of digital marketing strategies and their impact on operations.
- Exceptional leadership, communication, and interpersonal skills.
- Demonstrated ability to manage budgets and control operational costs.
- Experience in developing and managing relationships with 3PL providers.
- Adaptable and able to thrive in a fast-paced, dynamic retail environment.
This advertiser has chosen not to accept applicants from your region.
4
Head of Retail Operations - Luxury Goods
CF10 1AH Cardiff, Wales
£60000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a renowned international luxury brand, is seeking an experienced and visionary Head of Retail Operations to oversee their retail network in Cardiff, Wales, UK , and surrounding regions. This senior management role requires a strategic approach to driving sales performance, enhancing customer experience, and ensuring operational excellence across all retail locations. The role involves a hybrid working model, blending essential time in our retail spaces and head office with remote flexibility.
Key responsibilities include developing and implementing effective retail strategies to achieve ambitious sales targets and profitability goals. You will be responsible for managing a portfolio of retail stores, overseeing store managers, and ensuring consistent brand standards are met. Driving exceptional customer service, fostering a luxury retail environment, and implementing initiatives to enhance customer loyalty are paramount. You will manage operational aspects of the stores, including inventory management, visual merchandising, loss prevention, and compliance with company policies and procedures. Developing and executing effective staff training and development programs to build a high-performing retail team is crucial.
The ideal candidate will have a minimum of 7 years of progressive experience in retail management, with a significant portion spent in leadership roles within the luxury goods or high-end fashion sector. A deep understanding of retail operations, sales drivers, and customer relationship management is essential. Proven ability to develop and execute successful retail strategies, coupled with strong financial acumen and experience in budget management, is required. Excellent leadership, communication, and interpersonal skills are necessary to motivate and manage diverse teams. Experience in visual merchandising, inventory control, and loss prevention strategies is vital. You should possess a keen eye for detail, a passion for the luxury market, and a commitment to delivering outstanding customer experiences. This is a pivotal role in shaping the future of our client's retail presence.
Qualifications:
Key responsibilities include developing and implementing effective retail strategies to achieve ambitious sales targets and profitability goals. You will be responsible for managing a portfolio of retail stores, overseeing store managers, and ensuring consistent brand standards are met. Driving exceptional customer service, fostering a luxury retail environment, and implementing initiatives to enhance customer loyalty are paramount. You will manage operational aspects of the stores, including inventory management, visual merchandising, loss prevention, and compliance with company policies and procedures. Developing and executing effective staff training and development programs to build a high-performing retail team is crucial.
The ideal candidate will have a minimum of 7 years of progressive experience in retail management, with a significant portion spent in leadership roles within the luxury goods or high-end fashion sector. A deep understanding of retail operations, sales drivers, and customer relationship management is essential. Proven ability to develop and execute successful retail strategies, coupled with strong financial acumen and experience in budget management, is required. Excellent leadership, communication, and interpersonal skills are necessary to motivate and manage diverse teams. Experience in visual merchandising, inventory control, and loss prevention strategies is vital. You should possess a keen eye for detail, a passion for the luxury market, and a commitment to delivering outstanding customer experiences. This is a pivotal role in shaping the future of our client's retail presence.
Qualifications:
- Minimum of 7 years' retail management experience, preferably in luxury goods.
- Proven track record of driving sales and operational excellence.
- Strong leadership and team development skills.
- Excellent understanding of retail operations and customer experience.
- Proficiency in financial management and budget control.
- Passionate about the luxury retail sector.
This advertiser has chosen not to accept applicants from your region.
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