Logistics Supervisor
Braintree, Eastern
Safran
Posted 1 day ago
Job Viewed
Job Description
Logistics Supervisor
Company : Safran Aerosystems Services
Job field : Supply chain
Location : Braintree , England , United Kingdom
Contract type : Permanent
Contract duration : Full-time
Professional status : Supervisory staff
# 2025-161134
Apply with one click Any questions ?
**Job Description**
Introduction
Are you a logistics professional looking for your next challenge? This is a unique opportunity to join an industry giant specialising in the high-tech aviation, defence, and space markets. Whether you're an experienced Supervisor or a skilled Technician ready to step into a leadership role, we'd love to hear from you.
Ranked among Forbes magazine's Top 30 best employers in the world and part of the global Safran Group, Safran Aerosystems is a world leader in evacuation slides and oxygen systems.
Key Responsibilities
- Supervise and support the logistics team in daily operations including goods receipt, bonded stores, inventory control, and dispatch.
- Actively participate in operational tasks to ensure team success and meet deadlines.
- Monitor performance, provide coaching, and foster a positive and productive working environment.
- Ensure compliance with health & safety regulations and company procedures.
- Collaborate with internal departments to resolve issues and improve processes.
- Identify and implement opportunities for continuous improvement.
**Job Requirements**
About You
Experience in logistics, warehousing, or supply chain operations.
Strong people management skills with the ability to lead by example.
Comfortable working in a hands-on role while managing team responsibilities.
Excellent communication and organisational skills.
A proactive and solution-focused mindset.
Aerospace industry experience is desirable
Who We Are:
Safran Group is an international high-technology group which operates in the aviation, defense and space markets. Our core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. The Safran Aerosystems division contributes to this by designing high-tech solutions that optimise aircraft performance and flight safety and is a world leader in emergency evacuation systems and crew oxygen systems.
Here at Safran Aerosystems Services UK, flight safety is our area of expertise. We ensure that flights are safe by providing essential maintenance and repair activities for life saving evacuation equipment, oxygen systems and in- cabin equipment for customers across the aviation industry. You'll join a team of hard-working individuals who put safety at the forefront of everything they do.
**Company Information**
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.
Safran Aerosystems is one of the world leaders in aviation systems dedicated to aircraft and helicopter safety, as well as fluid and fuel management. The company is a key player in the field of flight safety (oxygen, evacuation, floatation) and participates in the decarbonization of aviation through enabling sustainable alternative fuels and new engine architectures. It has 5,200 employees in 7 countries.
**Locate your future workplace**
Avenue NorthCM77 7AA
Braintree
England United Kingdom
100,000
employees worldwide
27
Number of countries where Safran is located
35
business area families
+ Maps are available under theOpen Database Licence ( .
+ © OpenStreetMap ( contributors.
+ © Safran
Safran is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Company : Safran Aerosystems Services
Job field : Supply chain
Location : Braintree , England , United Kingdom
Contract type : Permanent
Contract duration : Full-time
Professional status : Supervisory staff
# 2025-161134
Apply with one click Any questions ?
**Job Description**
Introduction
Are you a logistics professional looking for your next challenge? This is a unique opportunity to join an industry giant specialising in the high-tech aviation, defence, and space markets. Whether you're an experienced Supervisor or a skilled Technician ready to step into a leadership role, we'd love to hear from you.
Ranked among Forbes magazine's Top 30 best employers in the world and part of the global Safran Group, Safran Aerosystems is a world leader in evacuation slides and oxygen systems.
Key Responsibilities
- Supervise and support the logistics team in daily operations including goods receipt, bonded stores, inventory control, and dispatch.
- Actively participate in operational tasks to ensure team success and meet deadlines.
- Monitor performance, provide coaching, and foster a positive and productive working environment.
- Ensure compliance with health & safety regulations and company procedures.
- Collaborate with internal departments to resolve issues and improve processes.
- Identify and implement opportunities for continuous improvement.
**Job Requirements**
About You
Experience in logistics, warehousing, or supply chain operations.
Strong people management skills with the ability to lead by example.
Comfortable working in a hands-on role while managing team responsibilities.
Excellent communication and organisational skills.
A proactive and solution-focused mindset.
Aerospace industry experience is desirable
Who We Are:
Safran Group is an international high-technology group which operates in the aviation, defense and space markets. Our core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. The Safran Aerosystems division contributes to this by designing high-tech solutions that optimise aircraft performance and flight safety and is a world leader in emergency evacuation systems and crew oxygen systems.
Here at Safran Aerosystems Services UK, flight safety is our area of expertise. We ensure that flights are safe by providing essential maintenance and repair activities for life saving evacuation equipment, oxygen systems and in- cabin equipment for customers across the aviation industry. You'll join a team of hard-working individuals who put safety at the forefront of everything they do.
**Company Information**
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.
Safran Aerosystems is one of the world leaders in aviation systems dedicated to aircraft and helicopter safety, as well as fluid and fuel management. The company is a key player in the field of flight safety (oxygen, evacuation, floatation) and participates in the decarbonization of aviation through enabling sustainable alternative fuels and new engine architectures. It has 5,200 employees in 7 countries.
**Locate your future workplace**
Avenue NorthCM77 7AA
Braintree
England United Kingdom
100,000
employees worldwide
27
Number of countries where Safran is located
35
business area families
+ Maps are available under theOpen Database Licence ( .
+ © OpenStreetMap ( contributors.
+ © Safran
Safran is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
This advertiser has chosen not to accept applicants from your region.
0
Contract Logistics Manager
Essex, Eastern
£40000 - £48700 Annually
WR Logistics
Posted today
Job Viewed
Job Description
Contract Logistics & Customer Service Manager
Location: Stanford-le-Hope, Essex
Salary: Up to 48,700 per annum
Hours: Full-time | 40 hours per week | 8:30am - 5:30pm | Permanent
We're working on behalf of a leading global logistics provider to recruit an experienced Customer Service & Office Manager for their multi-user contract logistics site in Stanford-le-Hope . This is a key leadership role that blends operational office management with hands-on customer service delivery across multiple client accounts.
You'll lead a small team while overseeing day-to-day office functions, financial admin, procurement, and customer engagement. If you enjoy a varied role where no two days are the same, this could be an excellent fit.
Key Responsibilities:
Customer Service Management:
- Be the main point of contact for clients, handling service queries, escalations, and ongoing liaison
- Lead and support the Customer Service and Admin team (currently 2 x CS, 1 x Admin)
- Maintain service excellence by implementing and monitoring client-facing procedures
- Work collaboratively with internal teams to resolve customer issues quickly and efficiently
Office & Administration Management:
- Manage the smooth running of the office: ordering supplies, maintaining equipment (e.g. printers, coffee machines), and working with contractors
- Oversee basic finance tasks : petty cash, invoicing, budget tracking, and liaison with finance teams
- Maintain clear records of office activities and compliance documentation (QEHS)
- Support audits and ensure all policies and practices meet safety and quality standards
- Coordinate holiday planning and ensure appropriate cover during staff absences
- Manage stock levels and oversee procurement for office and canteen supplies
What We're Looking For:
- Proven team leadership experience in a customer service or office management role, within contract logistics
- Confident managing both customer relationships and internal office operations
- Financial admin experience (invoicing, petty cash, supplier management)
- Excellent organisational and communication skills
- Comfortable working in a compliance-focused environment (QEHS awareness is a plus)
- IT proficiency, including MS Office and digital filing systems
- Ability to prioritise, multitask, and proactively manage a busy workload
What's on Offer:
- Competitive salary of up to 48,700 per annum
- A varied role with autonomy and clear impact
- Opportunities to grow within a respected international logistics organisation
- Supportive team culture and a stable, long-term position
WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.
WR is acting as an Employment Agency in relation to this vacancy.
This advertiser has chosen not to accept applicants from your region.
1
Logistics Programme Lead
Essex, Eastern
Matchtech
Posted today
Job Viewed
Job Description
Our client, a prominent player in the airport construction sector, is currently seeking a Logistics Programme Lead for a contract role. This position is ideal for someone with extensive logistics and programme management experience, particularly in complex construction environments. The role has been deemed inside IR35.
Key Responsibilities:
- Developing and implementing the site-wide logistics strategy for construction logistics, which includes materials deliveries, fabrication yard, plant and equipment deliveries, site welfare, workforce transport, airside/landside management, and security and compliance coordination.
- Managing site works for complex construction projects, with hands-on, on-the-ground experience.
- Establishing and maintaining relationships in a highly complicated internal stakeholder environment, ensuring adherence to strict regulatory and compliance requirements.
- Executing strong contractor management with a focus on site-based activities.
- Reporting directly to senior programme leadership, keeping them informed of project progress and logistics.
Job Requirements:
- Core experience in logistics, specifically within the construction and airport sectors.
- Practical knowledge in programme management and project management, with a history of managing large-scale construction projects.
- Previous experience as a site engineer or construction supervisor is preferred.
- Strong capability in managing contractor relationships and site activities.
- Adept at navigating complex operational organisations with rigid compliance needs.
- Exceptional stakeholder management skills.
If you have the experience and skills to excel in this challenging and dynamic role, we encourage you to apply now. Join our client's dedicated team and contribute to some of the most notable construction projects in the airport sector.
This advertiser has chosen not to accept applicants from your region.
2
Logistics Co-ordinator
IG2 Newbury Park, London
KC Recruitment
Posted 363 days ago
Job Viewed
Job Description
Logistics Co-ordinator
East London / Essex- Central Line
£25,000 pa. CAR OWNER PREFERED.
Our client runs a busy, expanding business. The work is relevant to the logistics and transport industry. There is a lot going on and business is good.
This means an efficient, experienced Logistics Co-Ordinator and Administrator is now needed to run the day-to-day operations of the business.
The Logistics Co-ordinator plays a crucial role in ensuring the smooth and efficient operation of the office environment. This position involves a variety of administrative and clerical tasks to support the overall functioning of the logistics and transportation of goods, products and people and contribute to a productive work environment.
Responsibilities:
• Provide administrative support to get vehicles from A to B efficiently and profitably
• Coordinate and schedule appointments for drivers and transport managers.
· Prepare quotes for new business and give prices.
• Assist in the preparation and distribution of internal and external communications.
• Maintain office supplies and equipment, ensuring that necessary items are stocked .
• Oversee office organisation and co-ordinate staff rotas for 24x 7 shifts
• Manage office facilities, including liaising with service providers.
• Maintain accurate and up-to-date records, both electronic and physical.
• Assist in data entry, data analysis, and report generation as needed.
· Ensure that travel expenses are recorded and processed in a timely manner.
• Assist with basic financial tasks, such as invoicing, expenses, and budget monitoring.
• Assist in the onboarding process for new employees.
• Maintain employee records and assist with HR-related tasks.
RequirementsRequirements:• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)· Ideally from a relevant background of transport, logistics, parcels, minicabs, taxis, Amazon deliveries• Strong organizational and multitasking skills.• Excellent communication and interpersonal abilities. BenefitsGreat salary. Fast moving buzzy environment.Fast growth company with prospects.
This advertiser has chosen not to accept applicants from your region.
3
Sales & Development Executive (Freight Forwarding/Logistics)
Essex, Eastern
£25000 - £35000 Annually
Rise Technical Recruitment
Posted today
Job Viewed
Job Description
Sales & Development Executive (Freight Forwarding/Logistics)
Tilbury
25,000 - 35,000 + Long-Term Career Prospects + Internal/External Training Opportunities + Well-Established/Successful Business + Full-Time/Permanent + Company Benefits
Excellent opportunity for a Sales & BD professional to join a long-established, reputable freight forwarder where you'll drive new business and help grow a dynamic, multimodal logistics operation.
On offer is a varied role with a long-standing employer, where you will benefit from working in an environment, with opportunities to further develop your career with long-term career prospects and internal/external training incentives.
This AEO-accredited freight forwarding business, specialising in ocean imports from the Far East. With direct links to all major UK ports and airports, they handle global shipments across sea, air, road, and rail. Their deep industry expertise and modern approach make them a trusted partner for importers and exporters across the UK.
You'll play a vital role in identifying and winning new clients across freight channels, preparing accurate quotes, and managing the development of key relationships to ensure long-term success. This is an inside sales role, where you'll primarily be based from their offices in Tilbury.
This is a fantastic opportunity to work in a highly secure sector with long-term progression potential and training incentives, where you'll play a key part in their growth with driving up new business.
THE ROLE:
*Identify and secure new business opportunities across air, sea, and road freight
*Arranging bookings & collections
*Raising export documentation
*Checking vessels/flights have been met
*Preparing invoices
THE PERSON:
*Experience Freight Forwarding/Logistics Sales
*Negotiation skills
*Experience using CNS & Destin8
Reference Number - BBBH(phone number removed)
Tilbury, Gravesend, Northfleet, Dartford, Stanford-le-Hope, Chadwell St Mary, Rainham, Essex.
To apply for this role or to be considered for further roles, please click "Apply Now" or contact Aliesha Kumar at Rise Technical Recruitment.
Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
This advertiser has chosen not to accept applicants from your region.
4
Sales & Development Executive (Freight Forwarding/Logistics)
Tilbury, Eastern
Rise Technical Recruitment Limited
Posted today
Job Viewed
Job Description
Sales & Development Executive (Freight Forwarding/Logistics)
Tilbury
£25,000 - £35,000 + Long-Term Career Prospects + Internal/External Training Opportunities + Well-Established/Successful Business + Full-Time/Permanent + Company Benefits
Excellent opportunity for a Sales & BD professional to join a long-established, reputable freight forwarder where you'll drive new business and help grow a dynamic.
This advertiser has chosen not to accept applicants from your region.
5
Process Control Specialist/ Logistics Analyst, European Central Flow Team (ECFT)
Tilbury, Eastern
Amazon
Posted 1 day ago
Job Viewed
Job Description
Description
Shape the future of global e-commerce as a Process Control Specialist (PCS) at Amazon's European Central Flow Team, where you'll orchestrate millions of daily orders and innovate advanced fulfilment solutions! We're busy revolutionizing how the world shops supporting a vast network of Fulfilment Centres (FCs) operating 24/7 worldwide. As the primary escalation point for our warehouses and the crucial link between millions of daily orders and our dedicated Amazon Associates, the PCS ensures seamless fulfilment operations.
In this critical position, you'll be instrumental in driving Amazon Europe's workflow planning, risk mitigation, and cost and capacity management. Collaborating directly with FC partners, you'll provide guidance, identify and rectify workflow variances, and actively manage the journey of millions of customer orders from checkout to shipment. Our comprehensive onboarding process equips you with all the necessary knowledge, while our supportive matrix structure empowers you to deliver, innovate, create, and grow. We're seeking problem-solvers with a keen eye for optimization opportunities, meticulous attention to detail, and the ability to seamlessly navigate tasks while communicating effectively across all organizational levels. Your natural curiosity will drive you to explore the intricate web of systems that power our smile-delivery machine, understanding their inter dependencies and interactions. Join us in this dynamic role and help shape the future of e-commerce fulfilment at Amazon.
Key job responsibilities
- Master Amazon's proprietary flow management tools and processes, becoming the go-to for seamless FC operations interface
- Innovate and implement metrics, conducting thorough analyses to uncover optimization opportunities, then design and champion scalable, standardized solutions
- Cultivate cross-functional partnerships, translating complex concepts into accessible insights for stakeholders across all organizational levels
- Own and influence critical performance indicators, including customer promise attainment, flow planning adherence, and site-specific KPIs
- Teach peers and customers with knowledge-sharing initiatives, developing and delivering impactful training programs to elevate team capabilities and operational excellence
A day in the life
At Amazon's European Central Flow Team (ECFT), our Process Control Specialists (PCS) synchronize their schedules with our Fulfillment Center partners, embracing a unique 4x10 work week. Operating from our LCY Tilbury office, team members work either Sunday-to-Wednesday or Wednesday-to-Saturday shifts, covering both day and night operations. This schedule not only aligns with our FC operations but also rewards our team with a coveted 3-day weekend every week. Wednesdays serve as our "overlap day", where half the team alternates focus between ongoing operations and dedicated time for projects, professional growth, training, and deep-dive analyses.
A typical day for a PCS begins with a comprehensive assessment of our current state. We analyse order volumes, workstream distributions, and compare real-time data against both network-wide metrics and previously established plans. Leveraging our suite of proprietary systems, we craft dynamic staffing plans, determining optimal associate placement and timing. This plan is then collaboratively refined with FC management, undergoing constant iteration as new orders flow in and operational variables shift. Our adaptive approach allows us to maintain control in the face of fluctuating demand. When order volumes surge, we employ sophisticated tools to modulate inflow or redistribute workload across our network. As we approach capacity limits, we strategically reschedule orders, always guided by our commitment to uphold customer promises and prevent late deliveries.
In the event of operational disruptions - be it a localized conveyor malfunction, a widespread weather event, or a software glitch - our PCS team springs into action. We swiftly assess the situation, implement immediate mitigation strategies, and develop robust contingency plans. Through rapid testing, iteration, and resource optimization, we strive to restore normal operations as quickly as possible. Our strength lies in our ability to mobilize cross-functional partnerships, facilitating swift communication and consolidating critical information to resolve issues efficiently. This agile response mechanism ensures that even in the face of unexpected challenges, we maintain our customer focus and operational excellence.
About the team
The European Central Flow Team (ECFT), a vital component of PE, serves as the beating heart of Amazon's Fulfilment Centres (FCs). We embody the Day 1 spirit, leveraging 24/7 communication and deep expertise to drive continuous innovation, standardization, and improvement across our FC network. While our core mission revolves around capacity, risk, and workflow management, we're about so much more. Our relentless focus on real-time responsiveness and resource planning ensures that customer promises are always kept, and deliveries arrive on time, every time.
Why Join ECFT?
At ECFT, we're not just optimizing operations - we're reinventing the future of fulfilment. We collaborate closely with multiple stakeholder teams, identifying high-impact opportunities to add value across the network. Our team pioneered FC optimization, developing a comprehensive suite of metrics and amassing millions of data points to uncover every efficiency opportunity. Integrated within FCs, we combine hard data with frontline insights to drive meaningful innovations, constantly creating new metrics, workflows, and process paths. With our extensive relationships, we can scale these innovations immediately, standardizing efforts to increase availability, boost delivery speed, reduce defects, and minimize cost-to-serve across the entire FC network. Join ECFT, and you'll be at the forefront of optimizing Amazon's global fulfilment operations, delivering smiles to millions of customers while tackling some of the most complex logistical challenges in the world.
Basic Qualifications
- You are proficient in English (European Framework level B2), enabling clear and effective communication across all channels
- You have the ability to simplify and convey intricate ideas, making them easily digestible for diverse audiences
- You exhibit a bias for action, ability to work independently to triage issues and solve problems while exercising sound judgment on escalation needs
- You are a problem solver with attention to detail, comfortable working with data to make critical decisions and influence multiple stakeholders
Preferred Qualifications
- Degree or relevant experience in logistics, leadership roles, administration, education, or similar fields
- Experience in remote or centralized team environments
- Basic knowledge or interest in learning programming languages
- Ability to balance and prioritize, influencing others in pursuit of great outcomes
- Experience of collaborating with customers or stakeholders to drive business objectives and deliver results
- Experience in fast-paced, metric led environments with a focus on continuous improvement
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Shape the future of global e-commerce as a Process Control Specialist (PCS) at Amazon's European Central Flow Team, where you'll orchestrate millions of daily orders and innovate advanced fulfilment solutions! We're busy revolutionizing how the world shops supporting a vast network of Fulfilment Centres (FCs) operating 24/7 worldwide. As the primary escalation point for our warehouses and the crucial link between millions of daily orders and our dedicated Amazon Associates, the PCS ensures seamless fulfilment operations.
In this critical position, you'll be instrumental in driving Amazon Europe's workflow planning, risk mitigation, and cost and capacity management. Collaborating directly with FC partners, you'll provide guidance, identify and rectify workflow variances, and actively manage the journey of millions of customer orders from checkout to shipment. Our comprehensive onboarding process equips you with all the necessary knowledge, while our supportive matrix structure empowers you to deliver, innovate, create, and grow. We're seeking problem-solvers with a keen eye for optimization opportunities, meticulous attention to detail, and the ability to seamlessly navigate tasks while communicating effectively across all organizational levels. Your natural curiosity will drive you to explore the intricate web of systems that power our smile-delivery machine, understanding their inter dependencies and interactions. Join us in this dynamic role and help shape the future of e-commerce fulfilment at Amazon.
Key job responsibilities
- Master Amazon's proprietary flow management tools and processes, becoming the go-to for seamless FC operations interface
- Innovate and implement metrics, conducting thorough analyses to uncover optimization opportunities, then design and champion scalable, standardized solutions
- Cultivate cross-functional partnerships, translating complex concepts into accessible insights for stakeholders across all organizational levels
- Own and influence critical performance indicators, including customer promise attainment, flow planning adherence, and site-specific KPIs
- Teach peers and customers with knowledge-sharing initiatives, developing and delivering impactful training programs to elevate team capabilities and operational excellence
A day in the life
At Amazon's European Central Flow Team (ECFT), our Process Control Specialists (PCS) synchronize their schedules with our Fulfillment Center partners, embracing a unique 4x10 work week. Operating from our LCY Tilbury office, team members work either Sunday-to-Wednesday or Wednesday-to-Saturday shifts, covering both day and night operations. This schedule not only aligns with our FC operations but also rewards our team with a coveted 3-day weekend every week. Wednesdays serve as our "overlap day", where half the team alternates focus between ongoing operations and dedicated time for projects, professional growth, training, and deep-dive analyses.
A typical day for a PCS begins with a comprehensive assessment of our current state. We analyse order volumes, workstream distributions, and compare real-time data against both network-wide metrics and previously established plans. Leveraging our suite of proprietary systems, we craft dynamic staffing plans, determining optimal associate placement and timing. This plan is then collaboratively refined with FC management, undergoing constant iteration as new orders flow in and operational variables shift. Our adaptive approach allows us to maintain control in the face of fluctuating demand. When order volumes surge, we employ sophisticated tools to modulate inflow or redistribute workload across our network. As we approach capacity limits, we strategically reschedule orders, always guided by our commitment to uphold customer promises and prevent late deliveries.
In the event of operational disruptions - be it a localized conveyor malfunction, a widespread weather event, or a software glitch - our PCS team springs into action. We swiftly assess the situation, implement immediate mitigation strategies, and develop robust contingency plans. Through rapid testing, iteration, and resource optimization, we strive to restore normal operations as quickly as possible. Our strength lies in our ability to mobilize cross-functional partnerships, facilitating swift communication and consolidating critical information to resolve issues efficiently. This agile response mechanism ensures that even in the face of unexpected challenges, we maintain our customer focus and operational excellence.
About the team
The European Central Flow Team (ECFT), a vital component of PE, serves as the beating heart of Amazon's Fulfilment Centres (FCs). We embody the Day 1 spirit, leveraging 24/7 communication and deep expertise to drive continuous innovation, standardization, and improvement across our FC network. While our core mission revolves around capacity, risk, and workflow management, we're about so much more. Our relentless focus on real-time responsiveness and resource planning ensures that customer promises are always kept, and deliveries arrive on time, every time.
Why Join ECFT?
At ECFT, we're not just optimizing operations - we're reinventing the future of fulfilment. We collaborate closely with multiple stakeholder teams, identifying high-impact opportunities to add value across the network. Our team pioneered FC optimization, developing a comprehensive suite of metrics and amassing millions of data points to uncover every efficiency opportunity. Integrated within FCs, we combine hard data with frontline insights to drive meaningful innovations, constantly creating new metrics, workflows, and process paths. With our extensive relationships, we can scale these innovations immediately, standardizing efforts to increase availability, boost delivery speed, reduce defects, and minimize cost-to-serve across the entire FC network. Join ECFT, and you'll be at the forefront of optimizing Amazon's global fulfilment operations, delivering smiles to millions of customers while tackling some of the most complex logistical challenges in the world.
Basic Qualifications
- You are proficient in English (European Framework level B2), enabling clear and effective communication across all channels
- You have the ability to simplify and convey intricate ideas, making them easily digestible for diverse audiences
- You exhibit a bias for action, ability to work independently to triage issues and solve problems while exercising sound judgment on escalation needs
- You are a problem solver with attention to detail, comfortable working with data to make critical decisions and influence multiple stakeholders
Preferred Qualifications
- Degree or relevant experience in logistics, leadership roles, administration, education, or similar fields
- Experience in remote or centralized team environments
- Basic knowledge or interest in learning programming languages
- Ability to balance and prioritize, influencing others in pursuit of great outcomes
- Experience of collaborating with customers or stakeholders to drive business objectives and deliver results
- Experience in fast-paced, metric led environments with a focus on continuous improvement
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
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6
Process Control Specialist/ Logistics Analyst, European Central Flow Team (ECFT)
Tilbury, Eastern
Amazon
Posted 1 day ago
Job Viewed
Job Description
Description
Shape the future of global e-commerce as a Process Control Specialist (PCS) at Amazon's European Central Flow Team, where you'll orchestrate millions of daily orders and innovate advanced fulfilment solutions! We're busy revolutionizing how the world shops supporting a vast network of Fulfilment Centres (FCs) operating 24/7 worldwide. As the primary escalation point for our warehouses and the crucial link between millions of daily orders and our dedicated Amazon Associates, the PCS ensures seamless fulfilment operations.
In this critical position, you'll be instrumental in driving Amazon Europe's workflow planning, risk mitigation, and cost and capacity management. Collaborating directly with FC partners, you'll provide guidance, identify and rectify workflow variances, and actively manage the journey of millions of customer orders from checkout to shipment. Our comprehensive onboarding process equips you with all the necessary knowledge, while our supportive matrix structure empowers you to deliver, innovate, create, and grow. We're seeking problem-solvers with a keen eye for optimization opportunities, meticulous attention to detail, and the ability to seamlessly navigate tasks while communicating effectively across all organizational levels. Your natural curiosity will drive you to explore the intricate web of systems that power our smile-delivery machine, understanding their inter dependencies and interactions. Join us in this dynamic role and help shape the future of e-commerce fulfilment at Amazon.
Key job responsibilities
- Master Amazon's proprietary flow management tools and processes, becoming the go-to for seamless FC operations interface
- Innovate and implement metrics, conducting thorough analyses to uncover optimization opportunities, then design and champion scalable, standardized solutions
- Cultivate cross-functional partnerships, translating complex concepts into accessible insights for stakeholders across all organizational levels
- Own and influence critical performance indicators, including customer promise attainment, flow planning adherence, and site-specific KPIs
- Teach peers and customers with knowledge-sharing initiatives, developing and delivering impactful training programs to elevate team capabilities and operational excellence
A day in the life
At Amazon's European Central Flow Team (ECFT), our Process Control Specialists (PCS) synchronize their schedules with our Fulfillment Center partners, embracing a unique 4x10 work week. Operating from our LCY Tilbury office, team members work either Sunday-to-Wednesday or Wednesday-to-Saturday shifts, covering both day and night operations. This schedule not only aligns with our FC operations but also rewards our team with a coveted 3-day weekend every week. Wednesdays serve as our "overlap day", where half the team alternates focus between ongoing operations and dedicated time for projects, professional growth, training, and deep-dive analyses.
A typical day for a PCS begins with a comprehensive assessment of our current state. We analyse order volumes, workstream distributions, and compare real-time data against both network-wide metrics and previously established plans. Leveraging our suite of proprietary systems, we craft dynamic staffing plans, determining optimal associate placement and timing. This plan is then collaboratively refined with FC management, undergoing constant iteration as new orders flow in and operational variables shift. Our adaptive approach allows us to maintain control in the face of fluctuating demand. When order volumes surge, we employ sophisticated tools to modulate inflow or redistribute workload across our network. As we approach capacity limits, we strategically reschedule orders, always guided by our commitment to uphold customer promises and prevent late deliveries.
In the event of operational disruptions - be it a localized conveyor malfunction, a widespread weather event, or a software glitch - our PCS team springs into action. We swiftly assess the situation, implement immediate mitigation strategies, and develop robust contingency plans. Through rapid testing, iteration, and resource optimization, we strive to restore normal operations as quickly as possible. Our strength lies in our ability to mobilize cross-functional partnerships, facilitating swift communication and consolidating critical information to resolve issues efficiently. This agile response mechanism ensures that even in the face of unexpected challenges, we maintain our customer focus and operational excellence.
About the team
The European Central Flow Team (ECFT), a vital component of PE, serves as the beating heart of Amazon's Fulfilment Centres (FCs). We embody the Day 1 spirit, leveraging 24/7 communication and deep expertise to drive continuous innovation, standardization, and improvement across our FC network. While our core mission revolves around capacity, risk, and workflow management, we're about so much more. Our relentless focus on real-time responsiveness and resource planning ensures that customer promises are always kept, and deliveries arrive on time, every time.
Why Join ECFT?
At ECFT, we're not just optimizing operations - we're reinventing the future of fulfilment. We collaborate closely with multiple stakeholder teams, identifying high-impact opportunities to add value across the network. Our team pioneered FC optimization, developing a comprehensive suite of metrics and amassing millions of data points to uncover every efficiency opportunity. Integrated within FCs, we combine hard data with frontline insights to drive meaningful innovations, constantly creating new metrics, workflows, and process paths. With our extensive relationships, we can scale these innovations immediately, standardizing efforts to increase availability, boost delivery speed, reduce defects, and minimize cost-to-serve across the entire FC network. Join ECFT, and you'll be at the forefront of optimizing Amazon's global fulfilment operations, delivering smiles to millions of customers while tackling some of the most complex logistical challenges in the world.
Basic Qualifications
- You are proficient in English (European Framework level B2), enabling clear and effective communication across all channels
- You have the ability to simplify and convey intricate ideas, making them easily digestible for diverse audiences
- You exhibit a bias for action, ability to work independently to triage issues and solve problems while exercising sound judgment on escalation needs
- You are a problem solver with attention to detail, comfortable working with data to make critical decisions and influence multiple stakeholders
Preferred Qualifications
- Degree or relevant experience in logistics, leadership roles, administration, education, or similar fields
- Experience in remote or centralized team environments
- Basic knowledge or interest in learning programming languages
- Ability to balance and prioritize, influencing others in pursuit of great outcomes
- Experience of collaborating with customers or stakeholders to drive business objectives and deliver results
- Experience in fast-paced, metric led environments with a focus on continuous improvement
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Shape the future of global e-commerce as a Process Control Specialist (PCS) at Amazon's European Central Flow Team, where you'll orchestrate millions of daily orders and innovate advanced fulfilment solutions! We're busy revolutionizing how the world shops supporting a vast network of Fulfilment Centres (FCs) operating 24/7 worldwide. As the primary escalation point for our warehouses and the crucial link between millions of daily orders and our dedicated Amazon Associates, the PCS ensures seamless fulfilment operations.
In this critical position, you'll be instrumental in driving Amazon Europe's workflow planning, risk mitigation, and cost and capacity management. Collaborating directly with FC partners, you'll provide guidance, identify and rectify workflow variances, and actively manage the journey of millions of customer orders from checkout to shipment. Our comprehensive onboarding process equips you with all the necessary knowledge, while our supportive matrix structure empowers you to deliver, innovate, create, and grow. We're seeking problem-solvers with a keen eye for optimization opportunities, meticulous attention to detail, and the ability to seamlessly navigate tasks while communicating effectively across all organizational levels. Your natural curiosity will drive you to explore the intricate web of systems that power our smile-delivery machine, understanding their inter dependencies and interactions. Join us in this dynamic role and help shape the future of e-commerce fulfilment at Amazon.
Key job responsibilities
- Master Amazon's proprietary flow management tools and processes, becoming the go-to for seamless FC operations interface
- Innovate and implement metrics, conducting thorough analyses to uncover optimization opportunities, then design and champion scalable, standardized solutions
- Cultivate cross-functional partnerships, translating complex concepts into accessible insights for stakeholders across all organizational levels
- Own and influence critical performance indicators, including customer promise attainment, flow planning adherence, and site-specific KPIs
- Teach peers and customers with knowledge-sharing initiatives, developing and delivering impactful training programs to elevate team capabilities and operational excellence
A day in the life
At Amazon's European Central Flow Team (ECFT), our Process Control Specialists (PCS) synchronize their schedules with our Fulfillment Center partners, embracing a unique 4x10 work week. Operating from our LCY Tilbury office, team members work either Sunday-to-Wednesday or Wednesday-to-Saturday shifts, covering both day and night operations. This schedule not only aligns with our FC operations but also rewards our team with a coveted 3-day weekend every week. Wednesdays serve as our "overlap day", where half the team alternates focus between ongoing operations and dedicated time for projects, professional growth, training, and deep-dive analyses.
A typical day for a PCS begins with a comprehensive assessment of our current state. We analyse order volumes, workstream distributions, and compare real-time data against both network-wide metrics and previously established plans. Leveraging our suite of proprietary systems, we craft dynamic staffing plans, determining optimal associate placement and timing. This plan is then collaboratively refined with FC management, undergoing constant iteration as new orders flow in and operational variables shift. Our adaptive approach allows us to maintain control in the face of fluctuating demand. When order volumes surge, we employ sophisticated tools to modulate inflow or redistribute workload across our network. As we approach capacity limits, we strategically reschedule orders, always guided by our commitment to uphold customer promises and prevent late deliveries.
In the event of operational disruptions - be it a localized conveyor malfunction, a widespread weather event, or a software glitch - our PCS team springs into action. We swiftly assess the situation, implement immediate mitigation strategies, and develop robust contingency plans. Through rapid testing, iteration, and resource optimization, we strive to restore normal operations as quickly as possible. Our strength lies in our ability to mobilize cross-functional partnerships, facilitating swift communication and consolidating critical information to resolve issues efficiently. This agile response mechanism ensures that even in the face of unexpected challenges, we maintain our customer focus and operational excellence.
About the team
The European Central Flow Team (ECFT), a vital component of PE, serves as the beating heart of Amazon's Fulfilment Centres (FCs). We embody the Day 1 spirit, leveraging 24/7 communication and deep expertise to drive continuous innovation, standardization, and improvement across our FC network. While our core mission revolves around capacity, risk, and workflow management, we're about so much more. Our relentless focus on real-time responsiveness and resource planning ensures that customer promises are always kept, and deliveries arrive on time, every time.
Why Join ECFT?
At ECFT, we're not just optimizing operations - we're reinventing the future of fulfilment. We collaborate closely with multiple stakeholder teams, identifying high-impact opportunities to add value across the network. Our team pioneered FC optimization, developing a comprehensive suite of metrics and amassing millions of data points to uncover every efficiency opportunity. Integrated within FCs, we combine hard data with frontline insights to drive meaningful innovations, constantly creating new metrics, workflows, and process paths. With our extensive relationships, we can scale these innovations immediately, standardizing efforts to increase availability, boost delivery speed, reduce defects, and minimize cost-to-serve across the entire FC network. Join ECFT, and you'll be at the forefront of optimizing Amazon's global fulfilment operations, delivering smiles to millions of customers while tackling some of the most complex logistical challenges in the world.
Basic Qualifications
- You are proficient in English (European Framework level B2), enabling clear and effective communication across all channels
- You have the ability to simplify and convey intricate ideas, making them easily digestible for diverse audiences
- You exhibit a bias for action, ability to work independently to triage issues and solve problems while exercising sound judgment on escalation needs
- You are a problem solver with attention to detail, comfortable working with data to make critical decisions and influence multiple stakeholders
Preferred Qualifications
- Degree or relevant experience in logistics, leadership roles, administration, education, or similar fields
- Experience in remote or centralized team environments
- Basic knowledge or interest in learning programming languages
- Ability to balance and prioritize, influencing others in pursuit of great outcomes
- Experience of collaborating with customers or stakeholders to drive business objectives and deliver results
- Experience in fast-paced, metric led environments with a focus on continuous improvement
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
7
Process Control Specialist/ Logistics Analyst, European Central Flow Team (ECFT)
Tilbury, Eastern
Amazon
Posted 1 day ago
Job Viewed
Job Description
Description
Shape the future of global e-commerce as a Process Control Specialist (PCS) at Amazon's European Central Flow Team, where you'll orchestrate millions of daily orders and innovate advanced fulfilment solutions! We're busy revolutionizing how the world shops supporting a vast network of Fulfilment Centres (FCs) operating 24/7 worldwide. As the primary escalation point for our warehouses and the crucial link between millions of daily orders and our dedicated Amazon Associates, the PCS ensures seamless fulfilment operations.
In this critical position, you'll be instrumental in driving Amazon Europe's workflow planning, risk mitigation, and cost and capacity management. Collaborating directly with FC partners, you'll provide guidance, identify and rectify workflow variances, and actively manage the journey of millions of customer orders from checkout to shipment. Our comprehensive onboarding process equips you with all the necessary knowledge, while our supportive matrix structure empowers you to deliver, innovate, create, and grow. We're seeking problem-solvers with a keen eye for optimization opportunities, meticulous attention to detail, and the ability to seamlessly navigate tasks while communicating effectively across all organizational levels. Your natural curiosity will drive you to explore the intricate web of systems that power our smile-delivery machine, understanding their inter dependencies and interactions. Join us in this dynamic role and help shape the future of e-commerce fulfilment at Amazon.
Key job responsibilities
- Master Amazon's proprietary flow management tools and processes, becoming the go-to for seamless FC operations interface
- Innovate and implement metrics, conducting thorough analyses to uncover optimization opportunities, then design and champion scalable, standardized solutions
- Cultivate cross-functional partnerships, translating complex concepts into accessible insights for stakeholders across all organizational levels
- Own and influence critical performance indicators, including customer promise attainment, flow planning adherence, and site-specific KPIs
- Teach peers and customers with knowledge-sharing initiatives, developing and delivering impactful training programs to elevate team capabilities and operational excellence
A day in the life
At Amazon's European Central Flow Team (ECFT), our Process Control Specialists (PCS) synchronize their schedules with our Fulfillment Center partners, embracing a unique 4x10 work week. Operating from our LCY Tilbury office, team members work either Sunday-to-Wednesday or Wednesday-to-Saturday shifts, covering both day and night operations. This schedule not only aligns with our FC operations but also rewards our team with a coveted 3-day weekend every week. Wednesdays serve as our "overlap day", where half the team alternates focus between ongoing operations and dedicated time for projects, professional growth, training, and deep-dive analyses.
A typical day for a PCS begins with a comprehensive assessment of our current state. We analyse order volumes, workstream distributions, and compare real-time data against both network-wide metrics and previously established plans. Leveraging our suite of proprietary systems, we craft dynamic staffing plans, determining optimal associate placement and timing. This plan is then collaboratively refined with FC management, undergoing constant iteration as new orders flow in and operational variables shift. Our adaptive approach allows us to maintain control in the face of fluctuating demand. When order volumes surge, we employ sophisticated tools to modulate inflow or redistribute workload across our network. As we approach capacity limits, we strategically reschedule orders, always guided by our commitment to uphold customer promises and prevent late deliveries.
In the event of operational disruptions - be it a localized conveyor malfunction, a widespread weather event, or a software glitch - our PCS team springs into action. We swiftly assess the situation, implement immediate mitigation strategies, and develop robust contingency plans. Through rapid testing, iteration, and resource optimization, we strive to restore normal operations as quickly as possible. Our strength lies in our ability to mobilize cross-functional partnerships, facilitating swift communication and consolidating critical information to resolve issues efficiently. This agile response mechanism ensures that even in the face of unexpected challenges, we maintain our customer focus and operational excellence.
About the team
The European Central Flow Team (ECFT), a vital component of PE, serves as the beating heart of Amazon's Fulfilment Centres (FCs). We embody the Day 1 spirit, leveraging 24/7 communication and deep expertise to drive continuous innovation, standardization, and improvement across our FC network. While our core mission revolves around capacity, risk, and workflow management, we're about so much more. Our relentless focus on real-time responsiveness and resource planning ensures that customer promises are always kept, and deliveries arrive on time, every time.
Why Join ECFT?
At ECFT, we're not just optimizing operations - we're reinventing the future of fulfilment. We collaborate closely with multiple stakeholder teams, identifying high-impact opportunities to add value across the network. Our team pioneered FC optimization, developing a comprehensive suite of metrics and amassing millions of data points to uncover every efficiency opportunity. Integrated within FCs, we combine hard data with frontline insights to drive meaningful innovations, constantly creating new metrics, workflows, and process paths. With our extensive relationships, we can scale these innovations immediately, standardizing efforts to increase availability, boost delivery speed, reduce defects, and minimize cost-to-serve across the entire FC network. Join ECFT, and you'll be at the forefront of optimizing Amazon's global fulfilment operations, delivering smiles to millions of customers while tackling some of the most complex logistical challenges in the world.
Basic Qualifications
- You are proficient in English (European Framework level B2), enabling clear and effective communication across all channels
- You have the ability to simplify and convey intricate ideas, making them easily digestible for diverse audiences
- You exhibit a bias for action, ability to work independently to triage issues and solve problems while exercising sound judgment on escalation needs
- You are a problem solver with attention to detail, comfortable working with data to make critical decisions and influence multiple stakeholders
Preferred Qualifications
- Degree or relevant experience in logistics, leadership roles, administration, education, or similar fields
- Experience in remote or centralized team environments
- Basic knowledge or interest in learning programming languages
- Ability to balance and prioritize, influencing others in pursuit of great outcomes
- Experience of collaborating with customers or stakeholders to drive business objectives and deliver results
- Experience in fast-paced, metric led environments with a focus on continuous improvement
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Shape the future of global e-commerce as a Process Control Specialist (PCS) at Amazon's European Central Flow Team, where you'll orchestrate millions of daily orders and innovate advanced fulfilment solutions! We're busy revolutionizing how the world shops supporting a vast network of Fulfilment Centres (FCs) operating 24/7 worldwide. As the primary escalation point for our warehouses and the crucial link between millions of daily orders and our dedicated Amazon Associates, the PCS ensures seamless fulfilment operations.
In this critical position, you'll be instrumental in driving Amazon Europe's workflow planning, risk mitigation, and cost and capacity management. Collaborating directly with FC partners, you'll provide guidance, identify and rectify workflow variances, and actively manage the journey of millions of customer orders from checkout to shipment. Our comprehensive onboarding process equips you with all the necessary knowledge, while our supportive matrix structure empowers you to deliver, innovate, create, and grow. We're seeking problem-solvers with a keen eye for optimization opportunities, meticulous attention to detail, and the ability to seamlessly navigate tasks while communicating effectively across all organizational levels. Your natural curiosity will drive you to explore the intricate web of systems that power our smile-delivery machine, understanding their inter dependencies and interactions. Join us in this dynamic role and help shape the future of e-commerce fulfilment at Amazon.
Key job responsibilities
- Master Amazon's proprietary flow management tools and processes, becoming the go-to for seamless FC operations interface
- Innovate and implement metrics, conducting thorough analyses to uncover optimization opportunities, then design and champion scalable, standardized solutions
- Cultivate cross-functional partnerships, translating complex concepts into accessible insights for stakeholders across all organizational levels
- Own and influence critical performance indicators, including customer promise attainment, flow planning adherence, and site-specific KPIs
- Teach peers and customers with knowledge-sharing initiatives, developing and delivering impactful training programs to elevate team capabilities and operational excellence
A day in the life
At Amazon's European Central Flow Team (ECFT), our Process Control Specialists (PCS) synchronize their schedules with our Fulfillment Center partners, embracing a unique 4x10 work week. Operating from our LCY Tilbury office, team members work either Sunday-to-Wednesday or Wednesday-to-Saturday shifts, covering both day and night operations. This schedule not only aligns with our FC operations but also rewards our team with a coveted 3-day weekend every week. Wednesdays serve as our "overlap day", where half the team alternates focus between ongoing operations and dedicated time for projects, professional growth, training, and deep-dive analyses.
A typical day for a PCS begins with a comprehensive assessment of our current state. We analyse order volumes, workstream distributions, and compare real-time data against both network-wide metrics and previously established plans. Leveraging our suite of proprietary systems, we craft dynamic staffing plans, determining optimal associate placement and timing. This plan is then collaboratively refined with FC management, undergoing constant iteration as new orders flow in and operational variables shift. Our adaptive approach allows us to maintain control in the face of fluctuating demand. When order volumes surge, we employ sophisticated tools to modulate inflow or redistribute workload across our network. As we approach capacity limits, we strategically reschedule orders, always guided by our commitment to uphold customer promises and prevent late deliveries.
In the event of operational disruptions - be it a localized conveyor malfunction, a widespread weather event, or a software glitch - our PCS team springs into action. We swiftly assess the situation, implement immediate mitigation strategies, and develop robust contingency plans. Through rapid testing, iteration, and resource optimization, we strive to restore normal operations as quickly as possible. Our strength lies in our ability to mobilize cross-functional partnerships, facilitating swift communication and consolidating critical information to resolve issues efficiently. This agile response mechanism ensures that even in the face of unexpected challenges, we maintain our customer focus and operational excellence.
About the team
The European Central Flow Team (ECFT), a vital component of PE, serves as the beating heart of Amazon's Fulfilment Centres (FCs). We embody the Day 1 spirit, leveraging 24/7 communication and deep expertise to drive continuous innovation, standardization, and improvement across our FC network. While our core mission revolves around capacity, risk, and workflow management, we're about so much more. Our relentless focus on real-time responsiveness and resource planning ensures that customer promises are always kept, and deliveries arrive on time, every time.
Why Join ECFT?
At ECFT, we're not just optimizing operations - we're reinventing the future of fulfilment. We collaborate closely with multiple stakeholder teams, identifying high-impact opportunities to add value across the network. Our team pioneered FC optimization, developing a comprehensive suite of metrics and amassing millions of data points to uncover every efficiency opportunity. Integrated within FCs, we combine hard data with frontline insights to drive meaningful innovations, constantly creating new metrics, workflows, and process paths. With our extensive relationships, we can scale these innovations immediately, standardizing efforts to increase availability, boost delivery speed, reduce defects, and minimize cost-to-serve across the entire FC network. Join ECFT, and you'll be at the forefront of optimizing Amazon's global fulfilment operations, delivering smiles to millions of customers while tackling some of the most complex logistical challenges in the world.
Basic Qualifications
- You are proficient in English (European Framework level B2), enabling clear and effective communication across all channels
- You have the ability to simplify and convey intricate ideas, making them easily digestible for diverse audiences
- You exhibit a bias for action, ability to work independently to triage issues and solve problems while exercising sound judgment on escalation needs
- You are a problem solver with attention to detail, comfortable working with data to make critical decisions and influence multiple stakeholders
Preferred Qualifications
- Degree or relevant experience in logistics, leadership roles, administration, education, or similar fields
- Experience in remote or centralized team environments
- Basic knowledge or interest in learning programming languages
- Ability to balance and prioritize, influencing others in pursuit of great outcomes
- Experience of collaborating with customers or stakeholders to drive business objectives and deliver results
- Experience in fast-paced, metric led environments with a focus on continuous improvement
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
8
Process Control Specialist/ Logistics Analyst, European Central Flow Team (ECFT)
Tilbury, Eastern
Amazon
Posted 1 day ago
Job Viewed
Job Description
Description
Shape the future of global e-commerce as a Process Control Specialist (PCS) at Amazon's European Central Flow Team, where you'll orchestrate millions of daily orders and innovate advanced fulfilment solutions! We're busy revolutionizing how the world shops supporting a vast network of Fulfilment Centres (FCs) operating 24/7 worldwide. As the primary escalation point for our warehouses and the crucial link between millions of daily orders and our dedicated Amazon Associates, the PCS ensures seamless fulfilment operations.
In this critical position, you'll be instrumental in driving Amazon Europe's workflow planning, risk mitigation, and cost and capacity management. Collaborating directly with FC partners, you'll provide guidance, identify and rectify workflow variances, and actively manage the journey of millions of customer orders from checkout to shipment. Our comprehensive onboarding process equips you with all the necessary knowledge, while our supportive matrix structure empowers you to deliver, innovate, create, and grow. We're seeking problem-solvers with a keen eye for optimization opportunities, meticulous attention to detail, and the ability to seamlessly navigate tasks while communicating effectively across all organizational levels. Your natural curiosity will drive you to explore the intricate web of systems that power our smile-delivery machine, understanding their inter dependencies and interactions. Join us in this dynamic role and help shape the future of e-commerce fulfilment at Amazon.
Key job responsibilities
- Master Amazon's proprietary flow management tools and processes, becoming the go-to for seamless FC operations interface
- Innovate and implement metrics, conducting thorough analyses to uncover optimization opportunities, then design and champion scalable, standardized solutions
- Cultivate cross-functional partnerships, translating complex concepts into accessible insights for stakeholders across all organizational levels
- Own and influence critical performance indicators, including customer promise attainment, flow planning adherence, and site-specific KPIs
- Teach peers and customers with knowledge-sharing initiatives, developing and delivering impactful training programs to elevate team capabilities and operational excellence
A day in the life
At Amazon's European Central Flow Team (ECFT), our Process Control Specialists (PCS) synchronize their schedules with our Fulfillment Center partners, embracing a unique 4x10 work week. Operating from our LCY Tilbury office, team members work either Sunday-to-Wednesday or Wednesday-to-Saturday shifts, covering both day and night operations. This schedule not only aligns with our FC operations but also rewards our team with a coveted 3-day weekend every week. Wednesdays serve as our "overlap day", where half the team alternates focus between ongoing operations and dedicated time for projects, professional growth, training, and deep-dive analyses.
A typical day for a PCS begins with a comprehensive assessment of our current state. We analyse order volumes, workstream distributions, and compare real-time data against both network-wide metrics and previously established plans. Leveraging our suite of proprietary systems, we craft dynamic staffing plans, determining optimal associate placement and timing. This plan is then collaboratively refined with FC management, undergoing constant iteration as new orders flow in and operational variables shift. Our adaptive approach allows us to maintain control in the face of fluctuating demand. When order volumes surge, we employ sophisticated tools to modulate inflow or redistribute workload across our network. As we approach capacity limits, we strategically reschedule orders, always guided by our commitment to uphold customer promises and prevent late deliveries.
In the event of operational disruptions - be it a localized conveyor malfunction, a widespread weather event, or a software glitch - our PCS team springs into action. We swiftly assess the situation, implement immediate mitigation strategies, and develop robust contingency plans. Through rapid testing, iteration, and resource optimization, we strive to restore normal operations as quickly as possible. Our strength lies in our ability to mobilize cross-functional partnerships, facilitating swift communication and consolidating critical information to resolve issues efficiently. This agile response mechanism ensures that even in the face of unexpected challenges, we maintain our customer focus and operational excellence.
About the team
The European Central Flow Team (ECFT), a vital component of PE, serves as the beating heart of Amazon's Fulfilment Centres (FCs). We embody the Day 1 spirit, leveraging 24/7 communication and deep expertise to drive continuous innovation, standardization, and improvement across our FC network. While our core mission revolves around capacity, risk, and workflow management, we're about so much more. Our relentless focus on real-time responsiveness and resource planning ensures that customer promises are always kept, and deliveries arrive on time, every time.
Why Join ECFT?
At ECFT, we're not just optimizing operations - we're reinventing the future of fulfilment. We collaborate closely with multiple stakeholder teams, identifying high-impact opportunities to add value across the network. Our team pioneered FC optimization, developing a comprehensive suite of metrics and amassing millions of data points to uncover every efficiency opportunity. Integrated within FCs, we combine hard data with frontline insights to drive meaningful innovations, constantly creating new metrics, workflows, and process paths. With our extensive relationships, we can scale these innovations immediately, standardizing efforts to increase availability, boost delivery speed, reduce defects, and minimize cost-to-serve across the entire FC network. Join ECFT, and you'll be at the forefront of optimizing Amazon's global fulfilment operations, delivering smiles to millions of customers while tackling some of the most complex logistical challenges in the world.
Basic Qualifications
- You are proficient in English (European Framework level B2), enabling clear and effective communication across all channels
- You have the ability to simplify and convey intricate ideas, making them easily digestible for diverse audiences
- You exhibit a bias for action, ability to work independently to triage issues and solve problems while exercising sound judgment on escalation needs
- You are a problem solver with attention to detail, comfortable working with data to make critical decisions and influence multiple stakeholders
Preferred Qualifications
- Degree or relevant experience in logistics, leadership roles, administration, education, or similar fields
- Experience in remote or centralized team environments
- Basic knowledge or interest in learning programming languages
- Ability to balance and prioritize, influencing others in pursuit of great outcomes
- Experience of collaborating with customers or stakeholders to drive business objectives and deliver results
- Experience in fast-paced, metric led environments with a focus on continuous improvement
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Shape the future of global e-commerce as a Process Control Specialist (PCS) at Amazon's European Central Flow Team, where you'll orchestrate millions of daily orders and innovate advanced fulfilment solutions! We're busy revolutionizing how the world shops supporting a vast network of Fulfilment Centres (FCs) operating 24/7 worldwide. As the primary escalation point for our warehouses and the crucial link between millions of daily orders and our dedicated Amazon Associates, the PCS ensures seamless fulfilment operations.
In this critical position, you'll be instrumental in driving Amazon Europe's workflow planning, risk mitigation, and cost and capacity management. Collaborating directly with FC partners, you'll provide guidance, identify and rectify workflow variances, and actively manage the journey of millions of customer orders from checkout to shipment. Our comprehensive onboarding process equips you with all the necessary knowledge, while our supportive matrix structure empowers you to deliver, innovate, create, and grow. We're seeking problem-solvers with a keen eye for optimization opportunities, meticulous attention to detail, and the ability to seamlessly navigate tasks while communicating effectively across all organizational levels. Your natural curiosity will drive you to explore the intricate web of systems that power our smile-delivery machine, understanding their inter dependencies and interactions. Join us in this dynamic role and help shape the future of e-commerce fulfilment at Amazon.
Key job responsibilities
- Master Amazon's proprietary flow management tools and processes, becoming the go-to for seamless FC operations interface
- Innovate and implement metrics, conducting thorough analyses to uncover optimization opportunities, then design and champion scalable, standardized solutions
- Cultivate cross-functional partnerships, translating complex concepts into accessible insights for stakeholders across all organizational levels
- Own and influence critical performance indicators, including customer promise attainment, flow planning adherence, and site-specific KPIs
- Teach peers and customers with knowledge-sharing initiatives, developing and delivering impactful training programs to elevate team capabilities and operational excellence
A day in the life
At Amazon's European Central Flow Team (ECFT), our Process Control Specialists (PCS) synchronize their schedules with our Fulfillment Center partners, embracing a unique 4x10 work week. Operating from our LCY Tilbury office, team members work either Sunday-to-Wednesday or Wednesday-to-Saturday shifts, covering both day and night operations. This schedule not only aligns with our FC operations but also rewards our team with a coveted 3-day weekend every week. Wednesdays serve as our "overlap day", where half the team alternates focus between ongoing operations and dedicated time for projects, professional growth, training, and deep-dive analyses.
A typical day for a PCS begins with a comprehensive assessment of our current state. We analyse order volumes, workstream distributions, and compare real-time data against both network-wide metrics and previously established plans. Leveraging our suite of proprietary systems, we craft dynamic staffing plans, determining optimal associate placement and timing. This plan is then collaboratively refined with FC management, undergoing constant iteration as new orders flow in and operational variables shift. Our adaptive approach allows us to maintain control in the face of fluctuating demand. When order volumes surge, we employ sophisticated tools to modulate inflow or redistribute workload across our network. As we approach capacity limits, we strategically reschedule orders, always guided by our commitment to uphold customer promises and prevent late deliveries.
In the event of operational disruptions - be it a localized conveyor malfunction, a widespread weather event, or a software glitch - our PCS team springs into action. We swiftly assess the situation, implement immediate mitigation strategies, and develop robust contingency plans. Through rapid testing, iteration, and resource optimization, we strive to restore normal operations as quickly as possible. Our strength lies in our ability to mobilize cross-functional partnerships, facilitating swift communication and consolidating critical information to resolve issues efficiently. This agile response mechanism ensures that even in the face of unexpected challenges, we maintain our customer focus and operational excellence.
About the team
The European Central Flow Team (ECFT), a vital component of PE, serves as the beating heart of Amazon's Fulfilment Centres (FCs). We embody the Day 1 spirit, leveraging 24/7 communication and deep expertise to drive continuous innovation, standardization, and improvement across our FC network. While our core mission revolves around capacity, risk, and workflow management, we're about so much more. Our relentless focus on real-time responsiveness and resource planning ensures that customer promises are always kept, and deliveries arrive on time, every time.
Why Join ECFT?
At ECFT, we're not just optimizing operations - we're reinventing the future of fulfilment. We collaborate closely with multiple stakeholder teams, identifying high-impact opportunities to add value across the network. Our team pioneered FC optimization, developing a comprehensive suite of metrics and amassing millions of data points to uncover every efficiency opportunity. Integrated within FCs, we combine hard data with frontline insights to drive meaningful innovations, constantly creating new metrics, workflows, and process paths. With our extensive relationships, we can scale these innovations immediately, standardizing efforts to increase availability, boost delivery speed, reduce defects, and minimize cost-to-serve across the entire FC network. Join ECFT, and you'll be at the forefront of optimizing Amazon's global fulfilment operations, delivering smiles to millions of customers while tackling some of the most complex logistical challenges in the world.
Basic Qualifications
- You are proficient in English (European Framework level B2), enabling clear and effective communication across all channels
- You have the ability to simplify and convey intricate ideas, making them easily digestible for diverse audiences
- You exhibit a bias for action, ability to work independently to triage issues and solve problems while exercising sound judgment on escalation needs
- You are a problem solver with attention to detail, comfortable working with data to make critical decisions and influence multiple stakeholders
Preferred Qualifications
- Degree or relevant experience in logistics, leadership roles, administration, education, or similar fields
- Experience in remote or centralized team environments
- Basic knowledge or interest in learning programming languages
- Ability to balance and prioritize, influencing others in pursuit of great outcomes
- Experience of collaborating with customers or stakeholders to drive business objectives and deliver results
- Experience in fast-paced, metric led environments with a focus on continuous improvement
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