561 Management jobs in Gloucester

To lead and develop winning teams of departmental managers and frontline teams to provide exceptional service to our clients and customers and deliver great results for ESS. Take responsibility for the delivery of all contracted services, particularly the successful management of the outputs of each of our strategic partners and sub-contractors.  Promote the reputation of ESS and ensure that every opportunity is taken to improve service standards and levels of customer.

• Manage client and contractual relationships effectively in a highly commercial manner ensuring compliance with company policies and ensuring that safety is placed at the forefront of all activities
• Drive foodservice and support solutions that exceed new and existing customer requirements and are built around a commitment to continuous improvement, a drive for greater efficiency and operational excellence
• Manage contractual relationships with the clients and the ability to understand and improve commercial opportunities.
• Ensure that the site implements all relevant HSE procedures.  Risk Assessments, accident and incident reporting and HSE training. 
• Ensure that all appropriate HSE Information, instruction, training and supervision is provided to all employees to enable them to carry out their work safely and effectively 
• Build enduring, productive and effective site level relationships with DIO and single service clients
• Review own unit contract performance, identify improvements and ensure contract compliance to exceed client and customer expectations
• Deliver budgeted profit for the site by leading departmental managers in delivery of their financial targets
• Ensure budgets are understood and that departmental managers are held to account for their performance,  all in unit/above unit costs are continually analysed and managed and measures identified to deliver efficiencies
• Work with the Regional Manager to ensure the updating and execution of the site CRM and retention plan

Essential:

• Proven experience in managing successful teams and operating in a highly commercial Soft FM environment
• Single site operational experience in a similar role with an understanding of delivering services to exacting specifications within quality and performance management regimes
• Experience of leading and managing successful teams to deliver great results 
• Track record of growing organic sales and retaining business
• Foodservice or similar Soft FM background 
• Previous budget management and  Profit & Loss account responsibility 
• Ability to communicate effectively with senior stakeholders 
• Demonstrate commercial awareness.

Desirable:

• Soft FM service background  & relevant experience
• Good knowledge of food production methods and procedures 
• Self-motivated and ability to adapt to a changing environment 
• Project / Change management and contract mobilisation experience 
• I.T & computer literate as well as contribution to web based communications media

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thriveÑbecause diversity is our strength!

Café Manager – One Retail, Compass Group UK&I

We’re recruiting experienced Café Managers across multiple locations, offering exciting opportunities to join our teams in different areas. If you are passionate about delivering exceptional food and world-class customer service, and can confidently oversee catering and service operations, this could be the role for you. Full-time contracts are available at 40 hours per week.

At the heart of One Retail , our mission is to enhance every customer experience through exceptional service, fresh food offers, and meaningful partnerships. As a Café Manager, you will play a key role in making this mission a reality—ensuring our units and service counters run seamlessly while creating truly memorable experiences for every customer.

In return, you’ll have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Key responsibilities:

• Leading and motivating teams to deliver consistently high standards of food and service
• Overseeing day-to-day operations, including stock management, budgets, and performance monitoring
• Working closely with your line manager to track KPIs and deliver against business targets
• Maintaining a strong and positive brand presence in line with Compass Group UK&I values
• Driving innovation by identifying opportunities for new service concepts and customer offers
• Acting as the link between customers and internal teams to ensure expectations are exceeded
• Supporting, developing, and training team members, leading by example at every step
• Ensuring compliance with Health & Safety and Food Safety standards across all operations

Ideal candidate:

• A true passion for food, service, and delivering memorable customer experiences
• Minimum two years’ management experience in a similar environment
• Proven ability to lead and develop successful teams
• Strong financial and operational management skills
• Excellent communication and organisational abilities
• Ambitious, motivated, and always looking to develop skills and knowledge

Senior Authorised Person (11kv to 33kv)

As a Senior Authorised Person, you will provide outages for vegetation management operations. 

Qualifications/Skills Required

·        Experience of working on an Overhead Lines, Underground Cabling and/or Substations contract previously

·        Hold a valid First Aid Qualification

·        Current SSEN authorisation

·        Clean Driving Licence

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

This is a really exciting time to join our Halfords Garage Services team.  You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment, where you’ll play a pivotal role in driving the centres success. 

Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!

As an Assistant Manager, you’ll work alongside the Centre Manager, to provide productive management and leadership, driving profitability, with firm focus on the customers journey. Ideally you will have had previous hands-on experience as a mechanic as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!

•          maximum amount £35,264 per annum

•    Average uncapped bonus of £7,100 per year (with potential to earn more)

•    5 days a week

•    Earn extra with our refer a friend scheme  – T&C’s Apply.

Benefits Include:

5.6 weeks’ annual leave

Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores

Discounts on everything from groceries, shopping, insurance, days out, restaurants and more

Family & Friends Discount Events

Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme

Financial planning support via Wagestream - access up to 30% of your salary in advance

GP Access, 364 days a year, 24 hours a day

Join the Share save scheme with a 20% discount on shares

Health Cash Plan – to access wellbeing services and claim back healthcare costs

Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and experience

• Experience / Ability to deliver high customer satisfaction and experience through effect management
• Experience / Ability to deliver coaching/training in moment to colleagues
• Technical/Mechanical ability or experience
• Experience of meeting compliance standards across Health and Safety
• Excellent communication skills, verbally and written
• IT Proficient, with the willingness to learn in-house systems
• Good time management
• A current valid driving licence

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

This is a really exciting time to join our Halfords Garage Services team.  You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment, where you’ll play a pivotal role in driving the centres success. 

Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!

As an Assistant Manager, you’ll work alongside the Centre Manager, to provide productive management and leadership, driving profitability, with firm focus on the customers journey. Ideally you will have had previous hands-on experience as a mechanic as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!

•          maximum amount £35,264 per annum

•    Average uncapped bonus of £7,100 per year (with potential to earn more)

•    5 days a week

•    Earn extra with our refer a friend scheme  – T&C’s Apply.

Benefits Include:

5.6 weeks’ annual leave

Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores

Discounts on everything from groceries, shopping, insurance, days out, restaurants and more

Family & Friends Discount Events

Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme

Financial planning support via Wagestream - access up to 30% of your salary in advance

GP Access, 364 days a year, 24 hours a day

Join the Share save scheme with a 20% discount on shares

Health Cash Plan – to access wellbeing services and claim back healthcare costs

Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and experience

• Experience / Ability to deliver high customer satisfaction and experience through effect management
• Experience / Ability to deliver coaching/training in moment to colleagues
• Technical/Mechanical ability or experience
• Experience of meeting compliance standards across Health and Safety
• Excellent communication skills, verbally and written
• IT Proficient, with the willingness to learn in-house systems
• Good time management
• A current valid driving licence

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

We have a great opportunity for a Assistant Facilities Manager to join our team within Vistry Services, at our Cotswolds office in Cheltenham. As our Assistant Facilities Manager you will be responsible for ensuring all offices within the South West are fit for purpose managing both hard and soft services. 

We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.

• Competitive basic salary and annual bonus
• Salary sacrifice car scheme available to all employees
• Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service
• 2 Volunteering days per annum
• Private medical insurance, with employee paid cover
• Enhanced maternity, paternity and adoption leave
• Competitive pension scheme through salary sacrifice
• Life assurance at 4 x your annual salary
• Share save and share incentive schemes
• Employee rewards portal with many more benefits…

• Previous experience in a facilities position
• Passionate about customer service, facilities, and housebuilding
• Ability to work on your own and be part of a team
• Effective communicator with previous experience liaising with stakeholders at all levels
• Keen to develop yourself professionally and undergo appropriate training
• Eagerness to be involved in multiple projects and assist the team with ongoing larger scale projects
• Excellent communication skills
• Experience in Microsoft Office packages

• Regular office visits to support regional teams and conduct office compliance and housekeeping checks and audits

• Work closely with office managers & building management to ensure our offices are fit for purpose

• Work in partnership with the regional SHE teams to ensure a safe working environment by ensuring adherence to Vistry policies and procedures in all offices

• Support the Facilities Manager and Head of Facilities as required

• Ensure that all office service providers carry out their works to an acceptable standard, ensuring the effective resolution of any issues and completion of pre-planned works

• Manage facilities projects and local works/contractors in assigned offices

• Oversee all facilities related compliance, ensuring local documentation is completed accurately and required data is recorded centrally in line with agreed best practices

• Ensure security processes and information at all offices are in place and fit for purpose (in and out of hours)

• Gather all relevant data for group reporting requirements

• Provide “Office Manager Role” at main office base

• Work with key stakeholders to identify and implement best practices across all functions, tasks, and systems

We build more than homes, we’re making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you’ll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we’re a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. 

Join us in making Vistry.  

#LI-WS1

We have a fantastic opportunity for a Strategic Planner to join our Strategic Land Team within Vistry Services. You will be based at either our Cotswolds or Brentwood office. If another regional office is better suited, travel to the Cotswolds or Brentwood will be necessary. As our Strategic Planner you will support the identification and assessment of new land opportunities and proactively manage the promotion of strategic sites for residential allocation. Working with the wider Strategic Land & Major Projects Team you will help to secure planning permission and support on the management of strategic land assets.

We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.

• Competitive basic salary and annual bonus
• Company car, car allowance or travel allowance
• Salary sacrifice car scheme available to all employees
• Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service
• 2 Volunteering days per annum
• Private medical insurance, with employee paid cover
• Enhanced maternity, paternity and adoption leave
• Competitive pension scheme through salary sacrifice
• Life assurance at 4 x your annual salary
• Share save and share incentive schemes
• Employee rewards portal with many more benefits…

• Behave in line with our company values – Integrity, Caring and Quality
• Planning-related qualification
• Good project management skills and experience of working with consultant teams to achieve successful planning outcomes
• Strong communication skills and experience of working with varied stakeholders
• Strategic approach – aware of wider circumstances that could impact on strategy and able to anticipate/ respond accordingly
• Diligence and ability to prioritise workload
• A commitment to work as required to meet the needs of the business.

• Previous experience of working of a national housing developer or involvement with major residential schemes
• RTPI accreditation at an appropriate level. Note that support can be given should a candidate wish to complete their APC (if not already chartered).
• Experience of partnership working with local authorities.

• Assist in establishing, and reviewing, planning strategies to ensure that each strategic land asset is effectively promoted to achieve a local plan allocation and/or planning consent acceptable to the Company as soon as reasonably practicable.
• Ensure that all sites are promoted in line with contractual and planning obligations and build relationships with landowners and agents, with reporting lines agreed with the appropriate Manager or Director.
• Assist in the discussion of development proposals for sites with local planning authorities and other relevant bodies, through formal or informal pre-application routes.
• Instruct and manage external consultants in line with the Company’s compliance procedures and monitor/report project budgets accordingly.
• Coordinate the timely submission of representations at relevant stages of the development plan process, including responses to a LPA’s evidence base.
• Manage preparation, and attendance, of public consultation events (virtual and in person) to promote sites and applications. Assist in analysis of, and response to, feedback received.
• Support the team with the preparation, submission, and determination of planning applications.
• Assist in the submission and management of planning appeals, ensuring all relevant deadlines are met.
• Ensure all paperwork and reporting is produced accurately and as required by the Company.
• Engage with other industry groups (e.g. HBF regional meetings) as appropriate and share updates with the wider team.
• Undertake planning appraisals of new land opportunities, to include likely timescales for delivery, key constraints, and opportunities. Provide recommendations as to the suitability of the opportunity against Vistry requirements.
• Undertake site visits both accompanied and unaccompanied.
• Ensure compliance with the Company’s health and safety and environmental policies and procedures.

We build more than homes, we’re making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you’ll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we’re a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. 

Join us in making Vistry.  

#LI-WS1

Estate Agent Sales Manager 

Location: Worcester 

Basic Salary £28-£0k  plus commission OTE £ K+
 

We are looking for an enthusiastic and experienced Estate Agent / Sales Manager   to join a forward-thinking, independent estate agency. This is a fantastic opportunity for a motivated property professional to take the next step in their career and lead residential property sales in a growing business.

As a Estate Agent  / Sales Manager you will be responsible for driving new instructions, growing the property register, and building strong client relationships, while delivering exceptional customer service. Previous experience within Estate agency is ESSENTIAL.

If you are ambitious, results-driven, and passionate about property, this could be the role for you.

Key Responsibilities of the Estate Agent Sales Manager 

• Generate valuation appointments and win new instructions
li>Oversee the listing and selling of properties, along with ancillary services
• Proactively follow up on business leads to maximise opportunities
• Drive and manage the touting system effectively
• Consistently achieve and exceed agreed business targets

The Ideal Estate Agent Sales Manager will:

li>Be target-driven with a proven track record of achieving sales success
• Be enthusiastic, motivated, and proactive at all times
• Possess excellent communication skills, both written and verbal
• Be highly organised and able to manage multiple priorities
• Demonstrate the ability to build and maintain strong internal and external relationships
• Deliver the highest standards of service and presentation

Experience & Qualifications:

• Minimum of 3 years’ experience in estate agency
< i>Strong listing experience, ideally within the local market
• A full UK driving licence and access to a car

Alcea Consultancy  are acting as an employment business/agency in relation to this vacancy.

All applicants must be eligible to live and work in the UK.

IT Service Desk Manager (Contract) Inside IR35 - 3-6 Months contract

SC Security Clearance required

£290-£310/Day

Gloucestershire Based

An exciting opportunity has arisen for an experienced Service Helpdesk Manager to lead a dynamic ICT Service Desk team. This role is ideal for someone passionate about delivering high-quality technical support and driving continuous improvement in service delivery. The successful candidate will be responsible for managing day-to-day operations, ensuring service excellence, and fostering a high-performing team culture.

Key Responsibilities

• Lead and manage the ICT Service Desk team, providing guidance, coaching, and performance management.
li>Oversee the handling of incidents and service requests, ensuring timely resolution and customer satisfaction.
• Monitor and report on service desk performance metrics, including SLAs and KPIs.
• Develop and maintain service desk processes and documentation to ensure consistency and compliance.
• Drive service improvement initiatives based on performance data and user feedback.
• Collaborate with technical teams and stakeholders to resolve complex issues and support service transitions.
• Manage the out-of-hours support rota and ensure appropriate coverage for critical incidents.

Essential Skills & Experience

• Demonstrable experience managing an ICT Service Desk or Helpdesk function.
• Strong leadership and team management capabilities.
• Excellent communication and stakeholder engagement skills.
• Proficiency in monitoring and reporting on service performance.
• Familiarity with ITIL principles and service management processes.

Desirable Qualifications

• ITIL Foundation or higher certification.