34 Medical Services jobs in Walsall
Clinical Services Manager
Posted 11 days ago
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Job Description
Clinical Services Manager (Regulatory and Quality Compliance Lead)
Location - Edgbaston or Glasgow (National travel expected)
Hours of Work - FT, 40 hrs pw
Salary - £55-65,000 DoE
The Role
The Clinical Services Manager (Regulatory and Quality Compliance Lead) will play a pivotal role in overseeing regulatory submissions, governance systems, data analysis, and compliance reporting across all Optical Express services.
You will lead on regulatory interactions and ensure readiness for CQC, HIS, HIW, and RQIA inspections, coordinate governance and quality meetings, oversee the Quality and Compliance Dashboards, and support clinical teams to achieve excellence in safety, performance, and compliance.
Reporting directly to the Director of Care & Quality this role will suit an experienced clinical governance or regulatory professional with a strong understanding of healthcare quality and the ability to drive improvement through leadership, analysis, and collaboration. Working from either our offices in Edgbaston, Birmingham or at our St Vincent St Head Office in Glasgow, however, it is expected you will travel regularly to clinics nationally to engage in regulatory and compliance visits.
Key Responsibilities
- Lead on regulatory submissions, applications, and notifications to CQC and other UK regulators.
- Oversee governance administration, including Clinical Governance and Quality Committee meetings.
- Maintain and analyse the Quality and Compliance Dashboard to monitor clinical performance.
- Manage and report on incidents, complaints, investigations, and patient safety outcomes.
- Support and oversee compliance with mandatory training, clinical audits, and quality improvement plans.
- Undertake regular mock inspections and oversee our regulatory readiness framework.
- Liaise with commissioners, regulators, and internal stakeholders on matters of quality and compliance.
- Prepare comprehensive reports for the Director of Care and Quality and the Executive Team.
- Provide leadership and support to the Clinical Services Quality Team, promoting a culture of accountability and continuous improvement.
About You
- Registered Healthcare Professional (NMC, HCPC, or equivalent).
- Significant experience in clinical governance, regulatory compliance, or healthcare quality management.
- Strong understanding of CQC and UK regulatory frameworks, inspection preparation, and application processes.
- Skilled in data analysis, audit management, and quality reporting.
- Excellent communicator with the ability to engage confidently at senior and regulatory levels.
- Proactive, analytical, and organised, with a commitment to clinical excellence and patient safety.
Salary & Benefits
- Salary of £55-65,000 DoE
- 33 Days Annual leave
- Private Medical Insurance
- Free Eye surgery (LVC or IOL)
- Discounts on other group procedures and goods
Optical Express is an Equal Opportunities employer.
Clinical Services Manager
Posted 23 days ago
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Job Description
As the Clinical Services Manager, you will be responsible for the day-to-day operational management of our clinical services. This includes staff supervision, performance management, and ensuring the highest standards of care are maintained. You will play a key role in developing and implementing care plans, policies, and procedures, ensuring compliance with all relevant regulations and quality standards. Responsibilities include managing budgets, coordinating with healthcare professionals, and liaising with families and external agencies. You will also be involved in the recruitment, training, and professional development of your team, fostering a supportive and effective working environment. A strong understanding of person-centred care principles and safeguarding procedures is essential. The ability to handle complex cases, manage challenging situations with empathy, and promote a culture of continuous improvement is paramount.
The ideal candidate will possess a relevant professional qualification (e.g., NVQ Level 4/5 in Health and Social Care, RGN, RMN) and have significant experience in a supervisory or managerial role within the health and social care sector. Proven experience in care planning, risk assessment, and regulatory compliance is essential. Excellent leadership, communication, and interpersonal skills are required to effectively manage a diverse team and build strong relationships with clients and their families. A genuine passion for providing high-quality care and a commitment to enhancing the lives of vulnerable individuals are core requirements. This position requires your dedicated presence within our service centre located in Stoke-on-Trent, Staffordshire, UK .
Clinical Services Manager
Posted 23 days ago
Job Viewed
Job Description
Key Responsibilities:
- Manage and lead a team of nurses, healthcare assistants, and support staff, fostering a positive and supportive work environment.
- Ensure the delivery of high-quality, person-centred care in accordance with professional standards and regulatory requirements.
- Oversee the operational management of clinical services, including scheduling, resource allocation, and budget management.
- Develop, implement, and monitor policies and procedures to ensure best practice in clinical care and safety.
- Conduct regular clinical audits and performance reviews to maintain and improve the quality of care provided.
- Act as a point of contact for patients, families, and external healthcare professionals, addressing concerns and resolving issues.
- Ensure compliance with all relevant legislation, including CQC regulations and health and safety standards.
- Support the professional development and training needs of the clinical team.
- Collaborate with other departments and external agencies to ensure seamless patient care pathways.
- Participate in the on-call rota as required and contribute to the strategic planning of clinical services.
Qualifications:
- Registered Nurse (RN) with a valid NMC registration.
- Significant post-registration experience in a clinical setting, with at least 3 years in a supervisory or management role.
- Proven experience in managing and leading a team of healthcare professionals.
- In-depth knowledge of CQC standards, clinical governance, and safeguarding principles.
- Strong understanding of patient assessment, care planning, and risk management.
- Excellent leadership, communication, and interpersonal skills.
- Ability to make sound clinical judgments and problem-solve effectively.
- Proficiency in using electronic patient record systems and other relevant software.
- Commitment to continuous professional development and promoting a culture of learning.
- A genuine passion for providing exceptional care within the community and social care sector.
This is a rewarding opportunity to lead a dedicated team and make a significant difference in the lives of vulnerable individuals. If you are a skilled clinical leader looking for a challenging and fulfilling role, we encourage you to apply.
Clinical Services Manager
Posted today
Job Viewed
Job Description
Clinical Services Manager (Regulatory and Quality Compliance Lead)
Location - Edgbaston or Glasgow (National travel expected)
Hours of Work - FT, 40 hrs pw
Salary - £55-65,000 DoE
The Role
The Clinical Services Manager (Regulatory and Quality Compliance Lead) will play a pivotal role in overseeing regulatory submissions, governance systems, data analysis, and compliance reporting across all Optical Express services.
You will lead on regulatory interactions and ensure readiness for CQC, HIS, HIW, and RQIA inspections, coordinate governance and quality meetings, oversee the Quality and Compliance Dashboards, and support clinical teams to achieve excellence in safety, performance, and compliance.
Reporting directly to the Director of Care & Quality this role will suit an experienced clinical governance or regulatory professional with a strong understanding of healthcare quality and the ability to drive improvement through leadership, analysis, and collaboration. Working from either our offices in Edgbaston, Birmingham or at our St Vincent St Head Office in Glasgow, however, it is expected you will travel regularly to clinics nationally to engage in regulatory and compliance visits.
Key Responsibilities
- Lead on regulatory submissions, applications, and notifications to CQC and other UK regulators.
- Oversee governance administration, including Clinical Governance and Quality Committee meetings.
- Maintain and analyse the Quality and Compliance Dashboard to monitor clinical performance.
- Manage and report on incidents, complaints, investigations, and patient safety outcomes.
- Support and oversee compliance with mandatory training, clinical audits, and quality improvement plans.
- Undertake regular mock inspections and oversee our regulatory readiness framework.
- Liaise with commissioners, regulators, and internal stakeholders on matters of quality and compliance.
- Prepare comprehensive reports for the Director of Care and Quality and the Executive Team.
- Provide leadership and support to the Clinical Services Quality Team, promoting a culture of accountability and continuous improvement.
About You
- Registered Healthcare Professional (NMC, HCPC, or equivalent).
- Significant experience in clinical governance, regulatory compliance, or healthcare quality management.
- Strong understanding of CQC and UK regulatory frameworks, inspection preparation, and application processes.
- Skilled in data analysis, audit management, and quality reporting.
- Excellent communicator with the ability to engage confidently at senior and regulatory levels.
- Proactive, analytical, and organised, with a commitment to clinical excellence and patient safety.
Salary & Benefits
- Salary of £55-65,000 DoE
- 33 Days Annual leave
- Private Medical Insurance
- Free Eye surgery (LVC or IOL)
- Discounts on other group procedures and goods
Optical Express is an Equal Opportunities employer.
Head of Clinical Services
Posted today
Job Viewed
Job Description
Head of Clinical Services (Registered Manager)
Salary: Up to £70,000 per annum + Paid Petrol
Location: UK based – Would need to be willing to travel to London and Northeast Lincolnshire where care packages are located
Hours: Monday to Friday, 8:30am–5:30pm (flexibility for out-of-hours support required)
Overview
Sentra Care is partnering with a leading, CQC-registered complex care and mental health service provider to appoint an experienced Registered Manager (Head of Clinical Services) .
This is a key leadership position responsible for overseeing clinical governance and regulatory compliance across both physical & mental health complex care. The role reports directly to the Nominated Individual and offers the opportunity to shape clinical quality standards within a growing, national healthcare organisation.
The vacancy arises due to an internal transition, and the incoming postholder will play a critical role in maintaining continuity, supporting staff, and driving service excellence.
Key Responsibilities
- Lead and manage regulated clinical services to ensure full CQC compliance.
- Act as the Registered Manager for services
- Provide clinical oversight for complex care packages, particularly across the Northeast Lincolnshire region.
- Deliver strong, values-based leadership to multidisciplinary teams, ensuring safe, compassionate, and person-centred care.
- Oversee quality management systems, audits, and statutory notifications to the CQC.
- Work collaboratively with governance, HR, and business development teams to align operational and clinical priorities.
- Mentor and support clinical and care staff, ensuring continuous professional development and revalidation compliance.
- Engage with commissioners, clients, and regulators to maintain positive, transparent relationships.
- Contribute to strategic growth and new service mobilisation in partnership with senior leadership.
About You
We’re seeking a motivated and empathetic leader who combines clinical expertise with operational acumen.
Essential:
- Registered Mental Health Nurse (RMN) – dual registration advantageous.
- Experience either as a CQC Registered Manager or sound understanding of CQC regulations
- Strong understanding of the Health and Social Care Act, CQC frameworks, safeguarding, and governance.
- Excellent communication, problem-solving, and leadership skills.
- Ability to travel between regional sites as required.
Clinical Pharmacist - Hospital Services
Posted 13 days ago
Job Viewed
Job Description
The successful candidate will be responsible for managing and dispensing prescriptions, developing and implementing clinical pharmacy services, and contributing to formulary management and antimicrobial stewardship programs. A key focus will be on identifying and resolving medication-related problems, promoting evidence-based prescribing, and contributing to clinical governance initiatives. You will play an active role in the education and training of junior pharmacists, pharmacy technicians, and other healthcare professionals, ensuring the highest standards of pharmaceutical practice.
Key Responsibilities:
- Provide clinical pharmacy services to designated hospital wards and departments.
- Conduct medication reviews for patients, identifying and resolving potential drug-related problems.
- Dispense and check prescriptions, ensuring accuracy and compliance with legal requirements.
- Offer expert advice on medication therapy to medical, nursing, and allied health professionals.
- Participate in ward rounds and other multidisciplinary team meetings.
- Contribute to the development and implementation of clinical guidelines and protocols.
- Monitor drug usage and contribute to antimicrobial stewardship and other specialist services.
- Educate and train patients and healthcare professionals on safe and effective medicine use.
- Maintain up-to-date knowledge of pharmaceutical practice and relevant legislation.
- Master of Pharmacy (MPharm) degree or equivalent.
- Registered Pharmacist with the General Pharmaceutical Council (GPhC).
- Significant post-registration experience in a hospital pharmacy setting.
- Experience in providing clinical pharmacy services across various specialities.
- Strong understanding of pharmaceutical care principles and medicines management.
- Excellent communication, interpersonal, and teamwork skills.
- Ability to work effectively under pressure and manage competing priorities.
- Commitment to professional development and continuous learning.
- Familiarity with pharmacy IT systems is essential.
Patient Care Coordinator - ER - Overseas
Posted 26 days ago
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Job Description
Position Overview:
*You will never pay a fee to Job Bridge Global at any point for this opportunity. This opportunity is aimed toward individuals looking to work overseas in the USA and Canada while pursuing their careers in healthcare. We do this to attract a broader range of candidates in local search results.
Job Bridge Global is thrilled to present an exciting opportunity for Registered Nurses and Healthcare Workers who are eager to expand their horizons and enhance their careers on an international scale. This role allows you to immerse yourself in new cultures and healthcare practices while contributing your skills to various healthcare settings.
Job Bridge Global is looking for a dedicated Patient Care Coordinator to join our Emergency Room (ER) team for full-time day shifts (7 AM - 7 PM). This role will play a crucial part in coordinating patient care, overseeing nursing activities, and ensuring quality patient service in a dynamic ER setting.
Responsible for patient care outcomes through the coordinated delivery of nursing care for areas of responsibility. With guidance from the Clinical Director, deploys priorities for clinical quality, service and Associate development and retention. Ensures that a collaborative plan of care is implemented by Registered Nurses and other team members. Assists professional nurses with the coordination of the patients' care with multidisciplinary team. Ensures responsiveness to physicians. Directs Associates providing on-site coaching and staff assignments. Conducts Associate performance evaluation in collaboration with the Clinical Director. Ensures continued readiness regarding accreditation and regulatory requirements. Responsible for assuring the general upkeep of the physical facilities and patient care equipment.
What you will do
- Makes rounds on patients to ensure that care is being delivered according to individualized patient care plan.
- Orchestrates patient flow and bed assignments within the shift
- Assists with emergency situations, admissions/visits, and supports staff in direct care activities.
- Trouble-shoots for patient safety, assessments, and care issues during rounds and throughout shift.
- Ensures immediate response to patient and/or family concerns.
- Serves as primary point of contact for physicians and is responsive to physicians' needs.
- Makes/ensures that appropriate assignments are made.
- Guides and collaborates with Case Managers to ensure appropriate patient resource use and movement.
- Supports flow of information and communications including interdisciplinary information and communications from Clinical Director to Associates and from Associates to Clinical Director.
- Collaborates with support departments to ensure services needed for patient care are appropriate and timely
- Delegates tasks appropriately and within licensure requirements.
- Participates in quality reviews for clinical care.
- Provides clinical leadership to Associates during the shift.
- Supports Associate's development of skill and knowledge.
- Provides first line feedback to staff on performance.
- In collaboration with Clinical Director prepares and conducts performance evaluations as directed.
- Creates a positive work environment and contributes to Associate retention.
Requirements
Education Qualifications
- Post-Graduate Certificate or Diploma Nursing - RN
- Preferred: Bachelor's Degree Nursing - RN
Experience Qualifications
- 1-3 years Nursing Minimum of 2 years RN experience
Skills and Abilities
- Ability to convey information clearly and professionally to patients, families, and health care teams ensuring alignment with care plans
- Assess team members skills, delegates task appropriately and provides oversight to ensure high quality patient care
- Familiarity with care coordination processes discharge planning and resource management to ensure seamless transition of patients within care setting.
- Strong knowledge of the Nurse Practice Act and the scope of practice for a Registered Nurse.
- Ability to process complex clinical information using critical thinking to develop, implement, and support individualized care plans.
- Familiarity with healthcare technology that enhances patient safety and care efficiency (e.g., bar code scanning, electronic health records).
Licenses and Certifications
- BASIC LIFE SUPPORT
- Registered Nurse
- Preferred: Certification in clinical specialty
Supervision Provided by this Position
- Supervises all clinical and support staff assigned to the team.
Physical Demands
- The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
- Must have good balance and coordination.
- The physical requirements of this position are: medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently.
- The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
- Frequent invasive and non-invasive patient contact.
- Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.
- Ability to react quickly to emergency situations.
At Bridge Global, we are committed to delivering high-quality patient care while fostering a supportive team environment. Join us in making a difference in our community through dedicated service and compassionate healthcare.
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Clinical Lead - Mental Health Services
Posted today
Job Viewed
Job Description
Responsibilities:
- Provide clinical leadership and supervision to a multidisciplinary mental health team.
- Ensure the delivery of high-quality, evidence-based therapeutic interventions.
- Oversee caseload management and ensure timely and appropriate client care.
- Maintain and enhance clinical standards and compliance with relevant regulations.
- Contribute to the strategic development and operational planning of mental health services.
- Promote a culture of continuous professional development, ethical practice, and reflective supervision.
- Support team members' well-being and address any operational or clinical challenges.
- Liaise with management, external agencies, and stakeholders to foster collaborative working relationships.
- Champion client-centered care and ensure positive therapeutic outcomes.
- Participate in service audits, evaluations, and quality improvement initiatives.
- Ensure adherence to safeguarding policies and procedures.
- Develop and implement clinical policies and protocols as needed.
Qualifications:
- Registered professional with a relevant clinical body (e.g., NMC, HCPC, BACP, UKCP).
- Significant post-qualification experience in mental health settings.
- Proven experience in a clinical leadership or supervisory role.
- Demonstrated expertise in mental health assessment, diagnosis, and treatment planning.
- Strong understanding of therapeutic modalities relevant to mental health.
- Excellent leadership, team management, and communication skills.
- Ability to work effectively and manage teams remotely.
- Knowledge of safeguarding principles and practices.
- Commitment to professional development and evidence-based practice.
- Master's degree in a relevant field is advantageous.
Clinical Psychologist - Mental Health Services
Posted 2 days ago
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Job Description
The successful candidate will be responsible for conducting thorough psychological assessments, formulating diagnoses, and developing evidence-based treatment plans. You will deliver a range of psychotherapeutic interventions, tailored to the individual needs of clients, employing various therapeutic modalities such as CBT, DBT, psychodynamic therapy, and systemic approaches. This role also involves providing supervision and training to junior staff and contributing to service development and evaluation. Excellent communication and interpersonal skills are essential for building rapport with clients and their families, as well as for effective collaboration with colleagues and external agencies. A commitment to ethical practice, professional development, and maintaining up-to-date knowledge of psychological research and best practices is paramount. You will play a key role in improving the mental health and well-being of individuals within the community, promoting recovery and resilience. This position offers a challenging yet rewarding opportunity to make a significant difference in people's lives.
Key Responsibilities:
- Conduct specialist psychological assessments and diagnostic evaluations.
- Develop and implement evidence-based psychological interventions and therapies.
- Provide consultation and support to multidisciplinary teams and other professionals.
- Contribute to service development, evaluation, and research.
- Deliver training and supervision to junior clinical staff.
- Maintain accurate and confidential client records in line with professional standards.
- Promote recovery-focused approaches and service user involvement.
- Doctorate in Clinical Psychology (or equivalent recognised qualification).
- Current registration with the Health and Care Professions Council (HCPC) as a Practitioner Psychologist.
- Post-qualification experience in adult mental health or relevant specialist area.
- Experience in delivering a range of psychotherapeutic interventions.
- Excellent assessment, formulation, and therapeutic skills.
- Strong communication, interpersonal, and teamwork abilities.
- Commitment to continuous professional development and evidence-based practice.
Clinical Lead - Mental Health Services
Posted 3 days ago
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Job Description
Responsibilities include:
- Provide clinical leadership and strategic direction for all mental health support services within the defined geographical area.
- Manage, supervise, and mentor a diverse team of mental health professionals, including nurses, therapists, support workers, and outreach staff.
- Develop and implement evidence-based therapeutic interventions and care plans tailored to individual patient needs.
- Ensure compliance with all relevant regulatory requirements, professional standards, and organisational policies.
- Conduct comprehensive clinical assessments, risk evaluations, and diagnostic interpretations.
- Oversee the effective implementation of safeguarding procedures and ensure a safe environment for service users and staff.
- Foster strong collaborative relationships with external agencies, healthcare providers, and community partners to ensure integrated and seamless care pathways.
- Promote a culture of continuous improvement, innovation, and professional development within the clinical team.
- Participate in service development, strategic planning, and budget management.
- Act as a key point of contact for complex cases, escalations, and critical incidents.
- A professional qualification in a relevant field, such as Mental Health Nursing (RMN), Occupational Therapy, Psychology, or Social Work, with current professional registration (e.g., NMC, HCPC, SWE).
- A Master's degree in a relevant clinical discipline or a postgraduate qualification in mental health leadership or management is highly desirable.
- A minimum of 5 years of post-qualification experience in adult mental health services, with at least 2 years in a supervisory or leadership capacity.
- Demonstrated expertise in a range of therapeutic modalities relevant to common mental health conditions.
- In-depth knowledge of mental health legislation, policies, and best practice guidelines in the UK.
- Exceptional leadership, communication, and interpersonal skills, with the ability to inspire and motivate a team.
- Strong clinical assessment, decision-making, and risk management skills.
- Experience in service development, quality improvement, and safeguarding.