What Jobs are available for Merchandising in Crawley?

• Develop and execute innovative visual merchandising strategies aligned with brand identity and marketing campaigns.
• Conceptualize and design eye-catching window displays, in-store layouts, and product presentations.
• Create detailed visual merchandising guidelines, lookbooks, and directives for retail stores.
• Collaborate with marketing and creative teams to ensure visual consistency across all touchpoints.
• Research and stay updated on current retail design trends, competitor activities, and customer behaviour.
• Analyse sales data and store performance to inform visual merchandising decisions and optimize product placement.
• Source and manage props, fixtures, and materials required for visual displays.
• Develop and deliver training materials to store teams on visual merchandising standards and execution.
• Ensure all visual merchandising efforts contribute to an inspiring and engaging shopping experience for customers.
• Manage the budget allocated for visual merchandising projects and materials.

• Proven experience in visual merchandising, preferably in a retail or fashion environment.
• Strong portfolio showcasing creative visual display concepts and executions.
• Excellent understanding of retail operations, consumer behaviour, and brand positioning.
• Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator) is a plus.
• Exceptional spatial awareness, artistic flair, and attention to detail.
• Strong communication, presentation, and project management skills.
• Ability to work independently and manage multiple projects effectively in a remote setting.
• A passion for fashion, design, and creating impactful visual experiences.
• Bachelor's degree in Design, Fine Arts, Marketing, or a related field is advantageous.

• Develop and implement innovative visual merchandising strategies that align with brand guidelines and marketing campaigns.
• Create captivating window displays, in-store layouts, and product presentations to enhance the customer shopping experience.
• Manage the execution of visual merchandising plans across all stores, ensuring consistency and adherence to standards.
• Collaborate with buying, marketing, and store operations teams to ensure visual merchandising efforts support overall business objectives.
• Train and mentor store teams on visual merchandising best practices and presentation standards.
• Monitor inventory levels and product flow to optimize display effectiveness and minimize stockouts.
• Analyze sales data and customer feedback to identify trends and opportunities for improvement in visual merchandising.
• Source and manage relationships with external suppliers for display props, fixtures, and materials.
• Stay abreast of current retail trends, competitor activities, and emerging visual merchandising techniques.
• Plan and execute seasonal campaigns, promotions, and product launches from a visual perspective.
• Conduct regular store visits to assess presentation standards, provide feedback, and ensure brand integrity.
• Manage the visual merchandising budget effectively.

• Develop and execute effective e-commerce merchandising strategies to maximise sales and profitability.
• Manage product catalogue content, including descriptions, imagery, and pricing, ensuring accuracy and appeal.
• Optimise product placement, categorisation, and search functionality on the website to improve discoverability.
• Analyse sales data, customer behaviour, and market trends to identify opportunities for merchandising improvements.
• Plan and execute online promotional campaigns, including seasonal sales, new product launches, and special offers.
• Collaborate with marketing teams to align merchandising efforts with broader digital marketing strategies.
• Conduct competitor analysis to identify best practices and areas for differentiation.
• Manage product reviews and customer feedback to improve product listings and customer satisfaction.
• Ensure a consistent brand voice and visual identity across all online product pages.
• Stay up-to-date with the latest e-commerce technologies and merchandising tools.

• Bachelor's degree in Marketing, Business, E-commerce, or a related field.
• A minimum of 3 years of experience in e-commerce merchandising, online marketing, or a similar role.
• Proven experience in managing online product catalogues and content.
• Strong understanding of e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and analytics tools (e.g., Google Analytics).
• Excellent analytical skills with the ability to interpret sales data and customer insights.
• Creative thinking and a strong visual merchandising sensibility.
• Proficient in Microsoft Excel or Google Sheets for data analysis.
• Exceptional written and verbal communication skills.
• Self-motivated, organised, and able to manage multiple priorities in a remote work environment.
• A passion for online retail and delivering outstanding customer experiences.

• Develop and implement comprehensive merchandising strategies to maximise sales and profitability across all retail channels.
• Analyse sales data, market trends, and competitor activities to identify opportunities for product assortment optimisation.
• Curate and manage product assortments, ensuring a balanced and appealing product mix that meets customer needs and preferences.
• Collaborate closely with buying, marketing, and store operations teams to ensure effective product presentation and promotional execution.
• Plan and execute seasonal buys, promotions, and product launches, ensuring timely delivery and stock availability.
• Monitor inventory levels and turnover, implementing strategies to minimise stockouts and reduce excess inventory.
• Develop pricing strategies and promotional plans to drive traffic, sales, and customer loyalty.
• Conduct regular performance reviews of product categories and stores, providing insights and recommendations for improvement.
• Manage relationships with suppliers and internal stakeholders to ensure alignment on product strategies.
• Stay informed about emerging retail trends, customer behaviours, and industry best practices.
• Mentor and develop junior merchandising team members, fostering a collaborative and high-performing environment.
• Present merchandising plans, performance reviews, and strategic recommendations to senior management.

• Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field.
• Minimum of 5-7 years of progressive experience in retail merchandising, buying, or a related commercial role.
• Proven track record in developing and implementing successful merchandising strategies that drive sales and profitability.
• Strong analytical skills with the ability to interpret complex data and translate insights into actionable plans.
• Excellent understanding of retail mathematics, inventory management, and pricing strategies.
• Proficiency in retail management software and MS Office Suite, particularly Excel.
• Strong commercial acumen, strategic thinking, and problem-solving abilities.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work effectively in a hybrid work environment, balancing remote tasks with necessary on-site collaboration.
• A passion for retail and a deep understanding of consumer behaviour.
• Experience in visual merchandising is a plus.

• Develop and execute e-commerce merchandising strategies to drive sales and profitability.
• Manage product categorization, navigation, and on-site search optimisation.
• Curate and optimise product assortments for online presentation.
• Develop and implement compelling visual merchandising strategies.
• Plan and execute online promotions and campaigns in alignment with marketing.
• Analyse sales data, website traffic, and customer behaviour to identify opportunities for improvement.
• Ensure product information, descriptions, and imagery are accurate, compelling, and SEO-friendly.
• Collaborate with the buying team to ensure timely and accurate product setup.
• Work closely with the marketing team to ensure cohesive online presence and campaign execution.
• Monitor key e-commerce KPIs and report on performance to senior management.
• Stay abreast of e-commerce trends, competitor activities, and best practices in online merchandising.

• Bachelor's degree in Marketing, Business, Fashion Merchandising, or a related field.
• Minimum of 5 years of experience in e-commerce merchandising, preferably within the fashion or retail industry.
• Proven experience with major e-commerce platforms and content management systems.
• Strong analytical skills with proficiency in web analytics tools (e.g., Google Analytics).
• Excellent understanding of online marketing, SEO, and conversion rate optimisation (CRO).
• Creative eye for product presentation and visual merchandising.
• Strong communication, collaboration, and project management skills.
• Ability to work independently and manage multiple priorities in a remote setting.

• Develop and execute e-commerce merchandising strategies to maximize online sales and profitability.
• Curate and manage product assortments, collections, and promotions for the online store.
• Optimize product pages, including descriptions, images, pricing, and cross-selling opportunities.
• Analyze sales data, website traffic, and customer behaviour to identify trends and opportunities.
• Conduct competitor analysis to benchmark performance and identify best practices.
• Collaborate with the marketing team on promotional campaigns and content creation.
• Ensure product information accuracy, consistency, and adherence to brand guidelines.
• Manage the product lifecycle online, from launch to end-of-life.
• Stay up-to-date with e-commerce trends, tools, and technologies.
• Provide regular reports on merchandising performance and key metrics to stakeholders.

• Proven experience in e-commerce merchandising, online retail, or a similar role.
• Strong understanding of e-commerce platforms (e.g., Shopify, Magento, Salesforce Commerce Cloud).
• Excellent analytical skills with proficiency in data analysis tools (e.g., Google Analytics, Excel).
• A keen eye for visual merchandising and product presentation.
• Familiarity with SEO best practices for e-commerce.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage multiple priorities in a remote setting.
• Experience with A/B testing and conversion rate optimization techniques is a plus.
• Bachelor's degree in Marketing, Business, or a related field is preferred.

Summary

All the details

Work Pattern

Week 1
Monday 7:00 - 3:00
Tuesday 7:00 - 3:00
Wednesday 7:00 - 3:00
Thursday 7:00 - 3:00
Saturday 7:00 - 3:00

Week 2
Sunday 8:00 - 4:00
Monday 7:00 - 3:00
Wednesday 7:00 - 3:00
Thursday 7:00 - 3:00
Friday 7:00 - 3:00

Join our team at M&S as a Visual Merchandiser in our Clothing & Home section, where you'll become a champion of our stylish products, and influencer of the latest trends. We're seeking passionate individuals who take pride in their eye for fashion and want to delight our customers every day.

Your primary focus will be on creating remarkable visual displays that attract and engage customers, ensuring that our products are presented in the most eye-catching way. You'll also actively collaborate with the team to implement effective merchandising strategies.

· Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App, to enhance both the customer experience and ensure they get the products they want when they need them.

· Efficiency and effectiveness are key aspects of your role. You'll be a skilled operator, maintaining high standards in visual presentation consistently. You’ll be ready to roll your sleeves up, work hard and go above and beyond every day.

· Being a team player is crucial. You'll take responsibility for creating a great inclusive store environment, supporting and respecting your colleagues and our customers.

· Flexibility is also vital. You should be confident to work effectively across multiple areas within the store and adapt to the changing demands of the retail environment seamlessly.

Are you ready for it? Take your marks and get ready to apply.

Purpose

• To deliver a great shopping experience for their customers, putting customers before task every time
• Champion new ways of working within stores through an open mindset and positive attitude
• Complete tasks and processes that deliver ‘best in town’ standards
• Serve and sell across all channels brilliantly well
• Be the voice of our customer to help us continually improve

Key Accountabilities

• Dress and style mannequins to agreed standard each launch and throughout the season as required
• Deliver seasonal Window implementation
• Deliver ‘best in town’ standards through presentation standards, VM Principles, availability and keeping the store clean and tidy
• Works alongside C&H colleagues to ensure correct implementation of POS each season
• Serve our customers efficiently and brilliantly well – on the shop floor and at service points
• Skilled to utilise all digital tools and communication channels to do the job
• Share customer and colleague feedback to help us do things better
• Share knowledge and experience with colleagues to support others in building skill and confidence
• Own their own learning & development and proactively access digital learning solutions
• Know the daily sales targets, priorities, promotions & selling opportunities
• Have great product knowledge to sell and recommend our products and services
• Proactively engage with customers to understand their needs and make recommendations
• Understand the store priorities and their part to play
• Complete tasks with pace and in line with SOPs
• Minimise cost and waste through good process practice
• Follow safe and legal working practices

Key Capabilities

• Understands how M&S operates,it’sstrategy, future and the role they play
• Committed to delivering excellent work fast with great attention to detail
• Open to and acts on feedback, asking for this regularly
• Sets performance objectives for self in conjunction with line manager and in line with business plans
• Takes accountability for planning and managing own work efficiently to ensure objectives are met
• Is curious and asks questions to challenge the status quo – ask why the company does things the way it does things
• Effective at communicating their intentions to others; ensures communication is clear and simple
• In control of their own reactions and considers how to share their perspective to create better reaction for team
• Copes well with change and work challenges and recovers quickly from its impact
• Builds positive relationships by being a good listener and getting to know people by establishing a connection

Technical Skills/ Experience

• Comprehensive Styling skills which can be applied across instore visual elements and windows
• Strong knowledge of Visual Merchandising principles
• Contributing to store sales and cost control
• Work across the store to get things done right first time within timescales
• Comprehensive knowledge of customer shopping channels
• Good level of product knowledge and services across the store
• Up to date knowledge of the commercial operation and brilliant basics
• Good level of digital capability and use of digital tools and applications
• Understand customer needs and spot selling opportunities
• Adapting to change

Key Relationships and Stakeholders

• Customers
• Colleagues
• Store Leadership
• BIG