Microsoft Co-Sell Specialist (12 month FTC)
Posted 1 day ago
Job Viewed
Job Description
Looking for new challenges?
Do you want to have an impact and join a business where you can make the difference?
Join our Microsoft Alliances Team
The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our goals and objective, reviewing market opportunities & innovating to ensure Softcat, alongside our vendors stay as market leaders.
Success. The Softcat Way.
Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people – and the platform we give them to prove their potential.
Driving strategic growth through Microsoft co-sell
The Microsoft Co-Sell Specialist is responsible for leading & owning the end to end co-sell referral process within Softcat. This includes building & maintaining a strong relationship with Microsoft - Softcat's largest vendor - to drive pipeline opportunities & accelerate partner-led growth. The role is pivotal in aligning Softcat's sales motion with Microsoft's “Always on” co-sell strategy, and ensuring seamless collaboration between both organisations.
As a Microsoft Co-Sell Specialist, you'll be responsible for:
- Building and integrating the co-sell referral process into Softcat's CRM, aligned with Microsoft workflows.
- Delivering against co-sell metrics and providing strategic insights to refine execution.
- Managing referral activity from deal creation to closure, with clear reporting and analysis.
- Facilitating strong seller relationships between Softcat and Microsoft to boost opportunity conversion.
- Articulating Softcat's value to Microsoft, positioning us as a trusted partner across key service areas.
We'd love you to have
- Experience working with Microsoft or a similarly high-calibre channel partner in an alliances or sales role.
- Knowledge of Microsoft's co-sell programmes, Partner Centre, and MCAPS priorities.
- Strong skills in building relationships and managing stakeholders effectively.
- Excellent communication abilities, with confidence influencing across teams.
- Attention to detail and the ability to prioritise tasks efficiently.
- Relevant sales and technical certifications, ideally MS-900, AZ-900, and SC-900.
We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!
Work in a way that works for you
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Hybrid working - 3 days in the office and 2 days working from home
- Working flexible hours - flexing the times you start and finish during the day
- Flexibility around school pick up and drop offs
Working with us
Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.
Join us
To become part of the success story, please apply now.
If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/
Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Microsoft Co-Sell Specialist (12 month FTC)
Posted 1 day ago
Job Viewed
Job Description
Looking for new challenges?
Do you want to have an impact and join a business where you can make the difference?
Join our Microsoft Alliances Team
The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our goals and objective, reviewing market opportunities & innovating to ensure Softcat, alongside our vendors stay as market leaders.
Success. The Softcat Way.
Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people – and the platform we give them to prove their potential.
Driving strategic growth through Microsoft co-sell
The Microsoft Co-Sell Specialist is responsible for leading & owning the end to end co-sell referral process within Softcat. This includes building & maintaining a strong relationship with Microsoft - Softcat's largest vendor - to drive pipeline opportunities & accelerate partner-led growth. The role is pivotal in aligning Softcat's sales motion with Microsoft's “Always on” co-sell strategy, and ensuring seamless collaboration between both organisations.
As a Microsoft Co-Sell Specialist, you'll be responsible for:
- Building and integrating the co-sell referral process into Softcat's CRM, aligned with Microsoft workflows.
- Delivering against co-sell metrics and providing strategic insights to refine execution.
- Managing referral activity from deal creation to closure, with clear reporting and analysis.
- Facilitating strong seller relationships between Softcat and Microsoft to boost opportunity conversion.
- Articulating Softcat's value to Microsoft, positioning us as a trusted partner across key service areas.
We'd love you to have
- Experience working with Microsoft or a similarly high-calibre channel partner in an alliances or sales role.
- Knowledge of Microsoft's co-sell programmes, Partner Centre, and MCAPS priorities.
- Strong skills in building relationships and managing stakeholders effectively.
- Excellent communication abilities, with confidence influencing across teams.
- Attention to detail and the ability to prioritise tasks efficiently.
- Relevant sales and technical certifications, ideally MS-900, AZ-900, and SC-900.
We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!
Work in a way that works for you
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Hybrid working - 3 days in the office and 2 days working from home
- Working flexible hours - flexing the times you start and finish during the day
- Flexibility around school pick up and drop offs
Working with us
Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.
Join us
To become part of the success story, please apply now.
If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/
Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Microsoft Co-Sell Specialist (12 month FTC)
Posted 1 day ago
Job Viewed
Job Description
Looking for new challenges?
Do you want to have an impact and join a business where you can make the difference?
Join our Microsoft Alliances Team
The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our goals and objective, reviewing market opportunities & innovating to ensure Softcat, alongside our vendors stay as market leaders.
Success. The Softcat Way.
Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people – and the platform we give them to prove their potential.
Driving strategic growth through Microsoft co-sell
The Microsoft Co-Sell Specialist is responsible for leading & owning the end to end co-sell referral process within Softcat. This includes building & maintaining a strong relationship with Microsoft - Softcat's largest vendor - to drive pipeline opportunities & accelerate partner-led growth. The role is pivotal in aligning Softcat's sales motion with Microsoft's “Always on” co-sell strategy, and ensuring seamless collaboration between both organisations.
As a Microsoft Co-Sell Specialist, you'll be responsible for:
- Building and integrating the co-sell referral process into Softcat's CRM, aligned with Microsoft workflows.
- Delivering against co-sell metrics and providing strategic insights to refine execution.
- Managing referral activity from deal creation to closure, with clear reporting and analysis.
- Facilitating strong seller relationships between Softcat and Microsoft to boost opportunity conversion.
- Articulating Softcat's value to Microsoft, positioning us as a trusted partner across key service areas.
We'd love you to have
- Experience working with Microsoft or a similarly high-calibre channel partner in an alliances or sales role.
- Knowledge of Microsoft's co-sell programmes, Partner Centre, and MCAPS priorities.
- Strong skills in building relationships and managing stakeholders effectively.
- Excellent communication abilities, with confidence influencing across teams.
- Attention to detail and the ability to prioritise tasks efficiently.
- Relevant sales and technical certifications, ideally MS-900, AZ-900, and SC-900.
We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!
Work in a way that works for you
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Hybrid working - 3 days in the office and 2 days working from home
- Working flexible hours - flexing the times you start and finish during the day
- Flexibility around school pick up and drop offs
Working with us
Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.
Join us
To become part of the success story, please apply now.
If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/
Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Microsoft Co-Sell Specialist (12 month FTC)
Posted 1 day ago
Job Viewed
Job Description
Do you want to have an impact and join a business where you can make the difference?
Join our Microsoft Alliances Team
The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our goals and objective, reviewing market opportunities & innovating to ensure Softcat, alongside our vendors stay as market leaders.
Success. The Softcat Way.
Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people – and the platform we give them to prove their potential.
Driving strategic growth through Microsoft co-sell
The Microsoft Co-Sell Specialist is responsible for leading & owning the end to end co-sell referral process within Softcat. This includes building & maintaining a strong relationship with Microsoft - Softcat's largest vendor - to drive pipeline opportunities & accelerate partner-led growth.
The role is pivotal in aligning Softcat's sales motion with Microsoft's “Always on” co-sell strategy, and ensuring seamless collaboration between both organisations.
As a Microsoft Co-Sell Specialist, you'll be responsible for:
Building and integrating the co-sell referral process into Softcat's CRM, aligned with Microsoft workflows.
Delivering against co-sell metrics and providing strategic insights to refine execution.
Managing referral activity from deal creation to closure, with clear reporting and analysis.
Facilitating strong seller relationships between Softcat and Microsoft to boost opportunity conversion.
Articulating Softcat's value to Microsoft, positioning us as a trusted partner across key service areas.
We'd love you to have
Experience working with Microsoft or a similarly high-calibre channel partner in an alliances or sales role.
Knowledge of Microsoft's co-sell programmes, Partner Centre, and MCAPS priorities.
Strong skills in building relationships and managing stakeholders effectively.
Excellent communication abilities, with confidence influencing across teams.
Attention to detail and the ability to prioritise tasks efficiently.
Relevant sales and technical certifications, ideally MS-900, AZ-900, and SC-900.
We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!
Work in a way that works for you
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Hybrid working - 3 days in the office and 2
days working from home
Working flexible hours - flexing the times you start and finish during the day
Flexibility around school pick up and drop offs
Working with us
Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.
Join us
To become part of the success story, please apply now.
If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence.
You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/
Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Infrastructure Engineer, Windows Server, Microsoft 365, COR7330
Posted 7 days ago
Job Viewed
Job Description
Infrastructure Engineer, Windows Server, Microsoft 365, COR7330
This is an excellent opportunity for an ambitious, technically-curious Infrastructure Engineer with a project focus, to join a growing, award winning company in Basingstoke. The successful candidate will be required to work onsite in the Basingstoke office for 3 days a week and have a full-UK driving license as this role will involve a.
WHJS1_UKTJ
Microsoft Product & Services Executive - Workspace (12 month FTC)
Posted today
Job Viewed
Job Description
Do you want to be part of a team that thrives on innovation and customer success?
Are you passionate about technology and keen to grow your expertise in Microsoft solutions?
Join our Microsoft Product & Services Team
Sitting within the Microsoft Alliances department at Softcat, the Microsoft Product and Services Team are a group of subject matter experts, aligned to Softcat's technology proposition areas. The team is a customer-facing, technology focused resource available for our Microsoft Specialists and our Account Teams. A passion for customer service and a drive to be the first to understand new technology is at the heart of team.
Success. The Softcat Way.
It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career.
Be the expert that drives Microsoft solution adoption
As a Microsoft Product and Services Executive – Workspace, you'll be a subject matter expert in Microsoft solutions, able to quickly learn and clearly communicate complex topics. You'll support customer adoption by staying current with Microsoft programmes and services, maintaining certifications, and collaborating across teams to deliver value and drive growth.
As a Microsoft Product & Services Executive, you'll be responsible for:
- Developing and maintaining expert knowledge of Microsoft Workspace products and services.
- Confidently articulating the value of Microsoft technologies to internal teams and customers.
- Supporting sales teams with tailored solutions, demos, and training aligned to customer needs.
- Achieving and maintaining relevant sales and technical certifications.
- Collaborating across departments to identify opportunities and drive customer success.
We'd love you to have
- A proven ability to quickly learn and apply new technical knowledge.
- Strong relationship-building and communication skills across teams and customers.
- A proactive and collaborative approach to working with others.
- The drive to achieve relevant sales and technical certifications.
- Excellent attention to detail and the ability to prioritise tasks effectively.
We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!
Work in a way that works for you
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Hybrid working – 3 days from the office and 2 days working from home
- Working flexible hours - flexing the times you start and finish during the day
- Flexibility around school pick up and drop offs
Working with us
Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.
Join us
To become part of the success story, please apply now.
If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/
Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Microsoft Product & Services Executive - Workspace (12 month FTC)
Posted today
Job Viewed
Job Description
Do you want to be part of a team that thrives on innovation and customer success?
Are you passionate about technology and keen to grow your expertise in Microsoft solutions?
Join our Microsoft Product & Services Team
Sitting within the Microsoft Alliances department at Softcat, the Microsoft Product and Services Team are a group of subject matter experts, aligned to Softcat's technology proposition areas. The team is a customer-facing, technology focused resource available for our Microsoft Specialists and our Account Teams. A passion for customer service and a drive to be the first to understand new technology is at the heart of team.
Success. The Softcat Way.
It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career.
Be the expert that drives Microsoft solution adoption
As a Microsoft Product and Services Executive – Workspace, you'll be a subject matter expert in Microsoft solutions, able to quickly learn and clearly communicate complex topics. You'll support customer adoption by staying current with Microsoft programmes and services, maintaining certifications, and collaborating across teams to deliver value and drive growth.
As a Microsoft Product & Services Executive, you'll be responsible for:
- Developing and maintaining expert knowledge of Microsoft Workspace products and services.
- Confidently articulating the value of Microsoft technologies to internal teams and customers.
- Supporting sales teams with tailored solutions, demos, and training aligned to customer needs.
- Achieving and maintaining relevant sales and technical certifications.
- Collaborating across departments to identify opportunities and drive customer success.
We'd love you to have
- A proven ability to quickly learn and apply new technical knowledge.
- Strong relationship-building and communication skills across teams and customers.
- A proactive and collaborative approach to working with others.
- The drive to achieve relevant sales and technical certifications.
- Excellent attention to detail and the ability to prioritise tasks effectively.
We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!
Work in a way that works for you
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Hybrid working – 3 days from the office and 2 days working from home
- Working flexible hours - flexing the times you start and finish during the day
- Flexibility around school pick up and drop offs
Working with us
Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.
Join us
To become part of the success story, please apply now.
If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/
Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
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About the latest Microsoft Jobs in Reading !
Technical Support Engineer
Posted 6 days ago
Job Viewed
Job Description
We are seeking a highly skilled Technical Support Engineer who is fluent in German to join our clients dynamic team. The ideal candidate will have had experience in providing technical support to end users of a advanced, precision electromechanical products.
Key Responsibilities:
• Providing real-time technical support to customers
• Delivering training sessions onsite and virtually
• Create, update and maintain technical documentation in German
• Conduct hands on trouble shooting and analysis data on performance of equipment
• Test and evaluate in house systems and software
• Provide tailored support for new applications and help users become self-sufficient
Requirements:
• Minimum 2 years' experience in a customer facing role providing technical support
• Must be fluent in German (Spoken and Written)
• Knowledge of Electromechanical systems
• Able to read industrial and engineering drawings or schematics
• Ability to travel internationally as required
• Excellent analytical and communication skills
By joining this business as their new Technical Support Engineer you will be rewarded with:
- Company pension
- 25 days holiday plus 8 days for Bank Holiday
- Optional Private Health Insurance
This role demands a friendly self motivated individual with a strong technical aptitude, able to provide excellent customer service.
If this role of Technical Support Engineer is of interest simply click apply or if you have any further questions, please contact David Thompson at Orion Electrotech Reading.
Due to the volume of applications we receive, unfortunately we are not able to respond to every application personally, therefore, if you have not heard back from us within 5 working days please assume your application has been unsuccessful. To see our other available vacancies please visit our website
INDKA
Technical Support Engineer
Posted 6 days ago
Job Viewed
Job Description
In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagelu2019s global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.
**u200e**
We are looking for a Technical Support Engineer to manage and support all IT Services and infrastructures across multiple sites in a diverse geographical location u2013 based from our London office, youu2019ll be covering the London area of the UK. Our IT department supports Kuehne and Nagel nationally and is critical in keeping our business moving. As a Technical Support Engineer, youu2019ll offer a dynamic approach in a proactive-reactive service oriented environment. The role is for the most part primarily focused on the provision of proficient 1st to 3rd level technical support, covering the support of areas such as (but not limited to) comms cabinet management; client devices (hardware/software/OS); WAN; LAN; telephony; WLAN; servers; compliance (AV/WSUS); power (UPS/ATS etc); all within wider Corporate governance. As such the role requires an acute technical awareness, demonstrating a keen ability to embrace emerging and proven technologies whilst at the same time retaining an understanding of legacy systems and their subsequent dependencies within Kuehne & Nagel.
**How you create impact**
To provide technical support and guidance on all supported systems.
To play an active role in supporting the user base, team members and colleagues.
Build of new client devices to support device replacements, and new starter handovers.
Complete asset sanitisation of leaver or replacement client devices in accordance with our policies.
Take a lead on project work within the team, helping to manage and co-ordinate deployments across our user base.
To ensure that systems availability is maintained in accordance with established service levels.
Management and ongoing updating of TOPdesk call queues in accordance with agreed SLAs.
To work collaboratively across the UK and Global IT departments to share the required knowledge and tools to enable the business to function.
**What we would like you to bring**
Demonstrable experience in a similar environment is expected
Knowledge of standard client device support and configuration including those which are used in non-administrative business operational environments and knowledge of standard service systems device support and configuration, including data and systems recovery
An understanding of modern network topologies and technologies including commercial telephony systems as well as fundamental awareness of hardware and software security tools; including RF/Wireless device lockdown; patch management and endpoint analysis
Knowledge of current standard applications and specific IT Infrastructure application support processes required to enable the business function
Strong communication skills at all levels and a strong customer focus u2013 see the customer (user) as a priority
**What's in it for you**
If you would like to become a valued member of our team, we will make sure that youu2019re rewarded for your commitment and expertise. You can join the contributory Kuehne + Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organization
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
Technical Support Engineer
Posted 6 days ago
Job Viewed
Job Description
In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagelu2019s global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.
**u200e**
We are looking for a Technical Support Engineer to manage and support all IT Services and infrastructures across multiple sites in a diverse geographical location u2013 based from our London office, youu2019ll be covering the London area of the UK. Our IT department supports Kuehne and Nagel nationally and is critical in keeping our business moving. As a Technical Support Engineer, youu2019ll offer a dynamic approach in a proactive-reactive service oriented environment. The role is for the most part primarily focused on the provision of proficient 1st to 3rd level technical support, covering the support of areas such as (but not limited to) comms cabinet management; client devices (hardware/software/OS); WAN; LAN; telephony; WLAN; servers; compliance (AV/WSUS); power (UPS/ATS etc); all within wider Corporate governance. As such the role requires an acute technical awareness, demonstrating a keen ability to embrace emerging and proven technologies whilst at the same time retaining an understanding of legacy systems and their subsequent dependencies within Kuehne & Nagel.
**How you create impact**
To provide technical support and guidance on all supported systems.
To play an active role in supporting the user base, team members and colleagues.
Build of new client devices to support device replacements, and new starter handovers.
Complete asset sanitisation of leaver or replacement client devices in accordance with our policies.
Take a lead on project work within the team, helping to manage and co-ordinate deployments across our user base.
To ensure that systems availability is maintained in accordance with established service levels.
Management and ongoing updating of TOPdesk call queues in accordance with agreed SLAs.
To work collaboratively across the UK and Global IT departments to share the required knowledge and tools to enable the business to function.
**What we would like you to bring**
Demonstrable experience in a similar environment is expected
Knowledge of standard client device support and configuration including those which are used in non-administrative business operational environments and knowledge of standard service systems device support and configuration, including data and systems recovery
An understanding of modern network topologies and technologies including commercial telephony systems as well as fundamental awareness of hardware and software security tools; including RF/Wireless device lockdown; patch management and endpoint analysis
Knowledge of current standard applications and specific IT Infrastructure application support processes required to enable the business function
Strong communication skills at all levels and a strong customer focus u2013 see the customer (user) as a priority
**What's in it for you**
If you would like to become a valued member of our team, we will make sure that youu2019re rewarded for your commitment and expertise. You can join the contributory Kuehne + Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organization
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.