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Description

At System C, we create software that helps drive 21st century health and social care in the UK. Using leading-edge technology and data, our systems are trusted by hundreds of health and social care organisations, our work impacts millions of lives every day. What we do matters.

We are looking for a Pre-sales professional with deep understanding of NHS operational workflows and Patient Administration System (PAS) solutions . This role supports the full sales cycle by translating administrative needs into compelling solution demonstrations and contributing to high-quality bid responses for NHS partners.

• Lead and deliver PAS/admin-focused demos aligned with NHS digital transformation goals
• Translate complex NHS requirements into impactful software narratives
• Collaborate with Sales, Product, and Technical teams to tailor configurations
• Support ROI cases and client-specific solution design
• Prepare demo data, test environments, and customer-specific workflows
• Build internal capability by sharing NHS workflow knowledge with technical and product teams
• Contributes to solution shaping across acute, community or cross‑ICS bids
• Manages multiple bid opportunities in parallel
• Write and support high‑quality bid responses, including ROI narratives
• Represent System C at events, exhibitions, and client workshops

• Deep knowledge of PAS solutions and NHS administration workflows
• Confident presenter with ability to engage both non‑clinical and technical audiences
• Skilled in demonstration delivery, objection handling, and bid support
• Skilled in stakeholder management and proposal development
• Organised, detail‑focused, and able to manage pre‑sales cycles and deadlines at pace

• Previous experience pre‑sales, consulting and / or healthcare technology
• Demonstrating PAS or admin systems to NHS audiences
• Supporting formal bids (PMEs, ITTs, Outline Business Cases)
• Liaising with Sales, Product, and R&D to close non‑clinical and functional gaps
• Responding to technical questions with credible, patient‑centred use cases

Overview

Digital delivery is a cornerstone of the NHS's 10-year plan, aiming to revolutionise healthcare. Digital transformation is expected to improve patient outcomes and alleviate the burden on healthcare professionals by reducing paperwork and enabling personalised care. We have an exciting opportunity for an experienced systems engineer to join our Digital Citizen Portfolio as Head of Systems Engineering. The successful candidate will primarily focus on leading the engineering for the NHS app, however they will also have responsibility for other parts of the digital citizen national channels which includes the NHS.uk website. NHS.uk is a widely used medical resource for providing guidance to citizens across the UK. The NHS App is a mobile-native app built with Swift and Kotlin. Some other technologies used in this team include Azure, Terraform, and C# for the backend services used by the mobile app. The NHS App is used by millions of citizens daily and will enable patients to book appointments, manage medications, and access their medical records.

• Technical leadership and delivery of national, highly available mobile apps and distributed systems, adhering to NHS England's engineering principles
• Working with key internal and external partners and stakeholders to develop the architecture and design of mobile apps and systems
• Ensuring continued availability, resilience, and cost effectiveness of existing mobile apps and systems
• Maintaining service security, providing security controls for large volumes of highly sensitive data
• Building and leading high-performing teams (a multi-team structure comprising 100+ engineers) based on a culture of collaboration, driving continuous improvement through Agile, Lean and DevOps delivery
• Mentoring and coaching staff in your team
• Engaging in peer-to-peer collaboration to solve engineering problems and drive organisation-wide engineering standards, including forming and leading communities of practice
• Working with peers to define the organisation's engineering strategy, with focus on mobile app development standards and growing mobile app development communities of practice
• Presenting highly technical and complex information to non-technical audiences
• Acting as Subject Matter Expert for systems design, delivery, and operation, including with external suppliers/partners

• Deep native mobile expertise - strong technical grounding in iOS and/or Android architecture, native capabilities, security, biometrics, and App Store/Play Store compliance
• Implementing system security and resilience techniques, controls and practices
• Experience working on highly available systems
• Providing technical leadership for key systems
• Desirable: experience in distributed mobile delivery across multiple engineering teams
• Hands-on full-stack engineering experience, including cloud infrastructure
• Mentoring/coaching team members
• Experience managing senior/non-technical stakeholders
• Agile delivery

• Core competencies explored at interview: Influence, Knowledge, and understanding evolving customer needs
• Secondments: NHS internal applicants may be offered a secondment; agreement should be obtained from their employer prior to submitting the application
• Recruitment and Retention Premium (RRP) of 30% per annum for this role (non-contractual and subject to review)
• Other notes: Government and NHS England ongoing organisational changes and potential inter-authority transfer considerations

Overview

In this role, you will play a critical part in ensuring the safety assurance of health IT systems developed for use across the NHS. You will identify, assess, and manage risks associated with digital health technologies, ensuring they meet safety standards throughout their lifecycle from design and development through deployment and operation. You will collaborate with technical and clinical teams within NHS England and provide expert safety advice and guidance to external suppliers and healthcare organisations. As a key member of the Clinical Safety Group, you will contribute to the development and continuous improvement of safety processes, documentation, and governance. You will influence stakeholders, resolve safety-related conflicts, and communicate risks and mitigations clearly. You must be a confident communicator, capable of working independently and as part of a multidisciplinary team. The role involves 40% in-office attendance and occasional travel to support safety meetings and stakeholder engagement.

• Conduct clinical safety assessments and undertake clinical safety analyses using a broad selection of appropriate techniques.
• Facilitate and deliver Clinical Risk Management training.
• Develop relationships with suppliers and/or customers while planning and conducting clinical risk management activities for a release.
• Our work supports the NHS to deliver high quality services for patients and best value for taxpayers, drawing on expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms.
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care.
• Optimising the use of digital technology, research, and innovation.
• Delivering value for money.
• Act in a manner compliant with Standing Orders and Standing Financial Instructions in the discharge of budget management responsibilities, monitor expenditure, and be budget holder for the assigned function/team with budget setting alongside the Head of Department.
• Ongoing monitoring of expenditure against budget with appropriate documentation for scrutiny.
• Secondments

In this Clinical Informatics role, you will join a varied team of clinicians from different professions, working on products and services across NHS England's Transformation Directorate. You will play a key role in shaping the safe delivery of national programmes to provide clear benefits for citizens and patients, and support clinicians to provide better care.

Our Clinical Informatics Managers provide the framework and direction for our Clinical Informaticians working across programmes and involved in large scale change, as well as providing a key clinical voice to programme teams within Transformation Directorate.

The post holder(s) will support internal clinical safety and assurance activities and provide oversight of the clinical aspects of programmes and projects within Transformation Directorate, deputising for the Senior Clinical Lead across a range of functions.

In this role, you will be required to have regular contact with internal and external stakeholders and will often need to engage with them over sensitive, complex and contentious issues. You will also be expected to lead and support other clinicians across the organisation, ensuring programmes and services have access to appropriate clinical support and are represented in externally facing Programme Boards, Clinical Reference Panels or Clinical Advisory Groups.

You will join a multi-professional team of experienced clinicians with a variety of clinical backgrounds, all of whom have chosen informatics as a specialist area of expertise. You will be joining the team at an exciting time, as the role of clinical informaticians becomes more important than ever before in supporting the safe and effective use of technology across health and social care services, for the benefit of patients and citizens.

Our staff bring expertise across hundreds of specialisms — including clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial — enabling us to design and deliver high-quality NHS services.

We lead the NHS in England by:

• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities
• Making the NHS a great place to work, where our people can make a difference and achieve their potential
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money

Earlier this year, the Government announced that NHS England will gradually merge with the Department of Health and Social Care, leading to full integration. The aim is to create a smaller, more strategic centre that reduces duplication and eliminates waste.

If successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the recruitment process.

Please note that applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.

You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.

Overview

Within NHS England, system engineering is about building in the whole-system space rather than focusing on a specialism such as application or infrastructure. Senior Systems Engineers will work on systems that improve healthcare for millions of people in the UK. Systems range from citizen facing web portals to internal back-end services and will typically feature complex application logic that requires robust, secure, quality-focussed development practices.

We have an exciting opportunity to join our Demographics team in Products and Platforms, which builds and operates a set of products including the Personal Demographics Service (PDS) and GP Registration. PDS is the national master database for NHS patients in England, Wales and the Isle of Man. It contains more than 80 million records, of which over 60 million are for people currently registered with a GP. GP Registration Services manage the end to end GP Registration process to reduce the burden on practices releasing time back to practice staff. The service improves NHS Number matching and reduces duplications and confusions for patient records. The service also improves patient access to GP services with patients being able to access the service via the NHS App and nhs.uk.

The main technologies we use in this team are AWS, Terraform, and Python.

As a Senior Systems Engineer you will:

• Developing, building, and operating national, highly available distributed systems being built and run within NHS England.
• Operating within and contributing to the NHS England engineering principles.
• Technical ownership across the system space, including application, environments, infrastructure and networks, pipelines, and operational tools.
• Engage in peer-to-peer collaboration to solve engineering problems and drive-up organisation engineering standards.
• Contributing to Engineering maturity within the team.
• Coaching and mentoring colleagues.

Our work supports the NHS to deliver high quality services for patients and best value for taxpayers.

Our staff bring expertise across hundreds of specialisms — including clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial — enabling us to design and deliver high-quality NHS services.

We lead the NHS in England by:

• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities
• Making the NHS a great place to work, where our people can make a difference and achieve their potential
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money

Earlier this year, the Government announced that NHS England will gradually merge with the Department of Health and Social Care, leading to full integration. The aim is to create a smaller, more strategic centre that reduces duplication and eliminates waste.

If successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the recruitment process.

Candidates will need to demonstrate experience of the following:

• Infrastructure / application development experience
• Experience working across all layers of the stack including application, infrastructure, CI/CD, testing, monitoring and alerting etc.
• Implementing quality-focussed development practices
• Evidence using appropriate testing techniques
• Working within a team to deliver software in a collaborative way

The post of Senior Systems Engineer has been awarded a Recruitment and Retention Premia (RRP) in response to current labour market conditions. In recognition of this, the role attracts an additional monthly RRP payment equal to 13% per annum.

Please be aware that RRP is non-contractual and subject to review.

Please note that the reason for the fixed term of this contract is - Short-term vacancy.

Earlier this year the Government announced that NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the Department. The purpose of this change is to create a smaller, more strategic centre which will reduce duplication and eliminate waste.

You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.

Secondments

Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.

This advert closes on Monday 6 Oct 2025

At System C, we create software that helps drive 21st century health and social care in the UK. Using leading-edge technology and data, our systems are trusted by hundreds of health and social care organisations, our work impacts millions of lives every day. What we do matters.

• Lead and deliver PAS/admin-focused demos aligned with NHS digital transformation goals
• Translate complex NHS requirements into impactful software narratives
• Collaborate with Sales, Product, and Technical teams to tailor configurations
• Support ROI cases and client-specific solution design
• Prepare demo data, test environments, and customer-specific workflows
• Build internal capability by sharing NHS workflow knowledge with technical and product teams
• Contributes to solution shaping across acute, community or cross ICs bids
• Manages multiple bid opportunities in parallel
• Write and support high-quality bid responses, including ROI narratives
• Represent System C at events, exhibitions, and client workshops

• Deep knowledge of PAS solutions and NHS administration workflows
• Confident presenter with ability to engage both non clinical and technical audiences
• Skilled in demonstration delivery, objection handling, and bid support
• Skilled in stakeholder management and proposal development
• Organised, detail-focused, and able to manage pre-sales cycles and deadlines at pace

• Previous experience pre-sales, consulting and / or healthcare technology
• Demonstrating PAS or admin systems to NHS audiences
• Supporting formal bids (PMEs, ITTs, Outline Business Cases)
• Liaising with Sales, Product, and R&D to close non-clinical and functional gaps
• Responding to technical questions with credible, patient-centred use cases

Entry level

Full-time

Sales and Business Development

Hospitals and Health Care

Overview

NHS England’s Chief Information Security Office (CISO) Function’s purpose is to enable safe care and build public trust by strengthening the cyber resilience of the NHS. The CISO supports the Transformation Directorate’s purpose of delivering the best care and outcomes for patients, and enables faster, safer digital transformation of the NHS.

As part of the CISO Function the Senior Cyber Security Advisor sit in the Secure Consulting Team who provide specialist cyber security consultancy services to NHS England’s Critical National Infrastructure and major national services, ensuring these services and digital programmes are Secure by Design. Senior Cyber Security Advisors ensure NHS England's systems operate from a cyber resilient architecture. They provide detailed cyber guidance to programme delivery teams, including architecture, software engineering and infrastructure, supporting the management of cyber risk. This is an exciting opportunity to help deliver cyber resilient systems for the NHS. You’ll be given the support and autonomy to use your skills, knowledge, and experience, to make a real impact on improving people’s lives.

• Conduct security assessments and threat modelling, articulate cyber risk and recommend mitigating controls to ensure systems are designed securely.
• Provide specialist cyber security guidance aligned to NHSE security policy and industry best practice, covering the main technology pillars, including Cloud (hybrid), IAM, software and infrastructure engineering.
• Proactively interact with delivery and service teams to gather information, provide guidance to resolve security issues and make recommendations to technical and non-technical stakeholders.
• Embed security culture within assigned programmes, enabling teams to build systems securely from the ground up.
• Implement project level strategies, defining objectives and addressing technology related controls, risks, and issues.
• Support programmes and projects in the delivery of secure systems.
• Conduct risk assessments within assigned programmes to determine potential impact and recommend mitigation strategies.

This role of Senior Cyber Security Advisor has been awarded a Recruitment and Retention Premia (RRP) in response to current labour market conditions. In recognition of this, the role attracts an additional monthly RRP payment equal to 20% per annum. Please be aware that RRP is non contractual and subject to review.

Important: Please be aware there are residency requirements you need to meet: All NHS England Cyber Security personnel must hold Security Clearance level as a minimum. To meet National Security Vetting requirements, SC clearances require 5 years continuous UK residency. In certain cases, this can be reduced to three years continuous UK residency, with additional overseas checks for the previous two years. Candidates who were posted abroad for service with HM Government, Armed Forces or within a UK government role – will still be considered. Please make sure you meet these requirements before applying for this role. You don’t need to have SC already, however, failure to achieve the requirements for SC after offer will result in the job offer being withdrawn. For further advice please check

• Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.
• If successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the recruitment process.
• Please see the attached Job Description and Person Specification for more information about the role and responsibilities.
• Please ensure your supporting statement includes demonstratable evidence and specific examples on how you meet the criteria for each of the key skills specified. This will be used in both the shortlisting and interview processes.

This advert closes on Thursday 30 Oct 2025

Overview

Infrastructure Services

The purpose of Infrastructure services is to ensure our services and systems are hosted effectively, securely and efficiently. The function brings all network and hosting infrastructure into a single team which will provide a multi-skilled 24/7 Infra Operations team organised by function and focused on supporting continual improvement. Services are delivered to internal customers and NHS organisations.

• hosting
• cloud centre of excellence
• connectivity
• central capabilities

• Provide technical support, administer and make changes on the data network in LAN, WAN, Wireless and Security environments.
• Join the infrastructure team to contribute to a mix of BAU and project work with a real impact on the organisation's networking estate.
• Support existing and new systems and services at varied levels of scope and complexity, from small changes to larger projects involving other team members and stakeholders.
• Contribute to internal team projects to support and enhance existing services, such as hardware refreshes, performance improvements, business continuity and disaster recovery planning and testing.

• Minimum of 2 years’ experience in a similar discipline.

Our work supports the NHS to deliver high quality services for patients and best value for taxpayers. The NHS England and Department of Health and Social Care functions are merging to create a smaller, more strategic centre.

Secondments: Applicants from within the NHS will be offered on a secondment basis only; agreement should be obtained from their employer prior to submitting the application. This is a fixed term contract and may be based in Leeds or Exeter.

The post of Technical Consultant has been awarded a Recruitment and Retention Premia (RRP) in response to current labour market conditions, attracting an additional monthly RRP payment equal to 13% per annum.

Security Vetting: To meet National Security Vetting requirements, SC clearances require 5 years continuous UK residency. In certain cases this can be reduced to three years with additional overseas checks for the previous two years. Candidates who were posted abroad for service with HM Government, Armed Forces or within a UK government role will still be considered. You do not need to have security clearance level already, however failure to achieve the requirements after offer will result in the job offer being withdrawn. For more information: GOV.UK National Security Vetting clearance levels and .

This advert closes on Sunday 12 Oct 2025.

Overview

In this Senior Clinical Informatics Specialist role, you will join a diverse team of clinicians working across NHS England’s Transformation Directorate. You will help shape the safe delivery of national programmes, ensuring clear benefits for patients and the public, and supporting clinicians to deliver better care.

You will regularly engage with internal and external stakeholders, often on complex or sensitive issues. You will lead and support clinicians across the organisation, ensuring programmes have access to appropriate clinical input and are represented at Programme Boards, Clinical Reference Panels, or Advisory Groups. You will join a multi-professional team of experienced clinicians who have chosen informatics as their specialist field, in an era when clinical informatics plays a vital role in the safe and effective use of technology across health and care.

Our work supports the NHS to deliver high quality services for patients and best value for taxpayers, drawing on expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms.

We lead the NHS in England by enabling local systems to improve health, reduce health inequalities, make the NHS a great place to work, ensure the workforce has the right knowledge and behaviours to deliver compassionate care, optimise digital technology, research, and innovation, and deliver value for money.

• Set direction and provide the framework for Clinical Informaticians leading large-scale change and act as a key clinical voice within programme teams.
• Engage regularly with internal and external stakeholders on complex or sensitive issues.
• Lead and support clinicians across the organisation to ensure programmes have access to appropriate clinical input and representation in external Programme Boards, Clinical Reference Panels, or Clinical Advisory Groups.
• Work within a multi-professional team of clinicians who have chosen informatics as a specialist field and support the safe and effective use of technology across health and social care services.

• Candidates must be registered and regulated health or care professionals, with advanced specialist knowledge and training as Clinical Safety Officers (CSOs).
• Appointments may be made under Agenda for Change or Medical and Dental terms, depending on experience and professional registration.
• In this role, expect regular contact with internal and external stakeholders and engagement on sensitive, complex, and contentious issues. You will lead and support other clinicians, ensuring programmes have clinical support and representation in externally facing Programme Boards, Clinical Reference Panels, or Clinical Advisory Groups.

You will join a varied pool of clinicians from different professions, working on products and services across NHS England's Transformation Directorate. The role supports the safe delivery of national programmes to benefit citizens and patients.

Secondments: Applicants from within the NHS will be offered on a secondment basis only; agreement should be obtained from their employer prior to submitting the application.

In this Senior Clinical Informatics role, you will be joining a team at an exciting time as clinical informatics becomes more important in supporting the safe and effective use of technology across health and social care services.

This advert closes on Wednesday 15 Oct 2025