Head of Operations Management

WC2B 6AA London, London £90000 Annually WhatJobs

Posted 8 days ago

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full-time
Our client is seeking an accomplished and visionary Head of Operations Management to lead their expansive operational functions. This influential role, based in **London, England, UK**, offers a dynamic hybrid working environment, blending strategic leadership from the office with the flexibility of remote work. You will be instrumental in shaping and executing the company's operational strategy, driving efficiency, optimizing processes, and ensuring the seamless delivery of services across all departments. This position requires a strategic thinker with a proven track record in managing large-scale operations, optimizing resource allocation, and implementing best practices to achieve ambitious business objectives. You will be responsible for overseeing key operational areas, including supply chain management, logistics, customer service, quality assurance, and business process improvement. The ideal candidate will possess exceptional leadership qualities, strong analytical skills, and the ability to foster a high-performance culture. You will lead and mentor a team of operational managers and staff, promoting collaboration, innovation, and continuous improvement. Key responsibilities include developing operational budgets, managing P&L, identifying cost-saving opportunities, and ensuring compliance with all relevant regulations and standards. A deep understanding of operational excellence frameworks and the ability to leverage technology to enhance operational performance are essential. We are looking for a decisive leader who can navigate complex challenges, drive change initiatives, and deliver measurable results. This is a critical leadership role with significant impact on the company's overall success and growth.

Key Responsibilities:
  • Develop and implement comprehensive operational strategies aligned with business goals.
  • Oversee daily operations across various departments, ensuring efficiency and effectiveness.
  • Lead, mentor, and develop a team of operational managers and staff.
  • Manage operational budgets, P&L, and resource allocation to optimize performance.
  • Implement and refine operational processes, procedures, and systems for continuous improvement.
  • Ensure the highest standards of quality, compliance, and customer satisfaction.
  • Drive strategic initiatives for supply chain optimization, logistics, and process enhancement.
  • Analyze operational data to identify trends, challenges, and opportunities for improvement.
  • Manage relationships with key vendors, suppliers, and external partners.
  • Foster a culture of innovation, collaboration, and accountability within the operations team.
Qualifications:
  • Bachelor's or Master's degree in Business Administration, Operations Management, or a related field.
  • Extensive experience in a senior operations management role, with a proven track record of success.
  • Demonstrated expertise in optimizing complex operational processes and driving efficiency.
  • Strong leadership, strategic planning, and decision-making skills.
  • Excellent financial acumen and experience managing operational budgets and P&L.
  • In-depth knowledge of supply chain, logistics, and quality management principles.
  • Proficiency in using operational management software and analytics tools.
  • Exceptional communication, interpersonal, and stakeholder management skills.
  • Experience in a hybrid working environment and managing remote teams is desirable.
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Director of Operations Management

SW1A 0AA London, London £90000 Annually WhatJobs

Posted 10 days ago

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full-time
Our client, a rapidly expanding organisation known for its innovative business practices, is seeking a visionary and experienced Director of Operations Management to lead their operational strategies. This is a pivotal fully remote role, enabling you to shape and optimise operational frameworks from anywhere in the UK. You will be responsible for overseeing all aspects of operations, driving efficiency, implementing best practices, and ensuring the seamless execution of business objectives.

Key Responsibilities:
  • Develop and implement strategic operational plans that align with the company's growth objectives and market position.
  • Oversee and manage day-to-day operational activities across various departments, ensuring efficiency and effectiveness.
  • Establish key performance indicators (KPIs) for operational success and monitor performance against these metrics.
  • Drive continuous improvement initiatives, identifying opportunities to streamline processes, reduce costs, and enhance productivity.
  • Develop and implement robust operational policies, procedures, and guidelines.
  • Lead, mentor, and develop a high-performing team of operational managers and staff.
  • Manage budgets for operational departments, ensuring financial targets are met.
  • Oversee supply chain management, logistics, and inventory control where applicable.
  • Ensure compliance with all relevant health, safety, and environmental regulations.
  • Collaborate with other senior leaders to integrate operational strategies with overall business goals.
  • Implement and manage technology solutions to optimise operational workflows.
  • Conduct regular performance reviews and provide constructive feedback to team members.
Qualifications:
  • A Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field. An MBA or Master's degree is highly preferred.
  • A minimum of 10 years of progressive experience in operations management, with a significant portion in leadership roles.
  • Proven track record of successfully managing complex operational environments and driving significant improvements.
  • Expertise in process optimisation, Lean Manufacturing, Six Sigma, or other continuous improvement methodologies.
  • Strong financial acumen, with experience in budgeting and financial management.
  • Excellent leadership, team-building, and motivational skills.
  • Exceptional analytical, problem-solving, and decision-making abilities.
  • Outstanding communication and interpersonal skills, with the ability to influence stakeholders at all levels.
  • Experience with project management methodologies and tools.
  • Proficiency in operations management software and ERP systems.
  • Ability to work autonomously and lead effectively in a fully remote setting.
This is a unique opportunity to lead significant operational transformations within a forward-thinking company and make a substantial impact on its success. If you are a strategic operations leader with a passion for excellence and a proven ability to drive results, we invite you to apply. This role is ideal for experienced leaders who can effectively manage dispersed teams, drawing on their experience within the competitive business landscape typically associated with London .
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Head of Operations Management

SW1A 0AA London, London £90000 Annually WhatJobs

Posted 16 days ago

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full-time
Our client is looking for a seasoned and strategic Head of Operations Management to lead their operational functions within a prominent organization based in London, England, UK . This leadership role is responsible for overseeing and optimizing all aspects of the company's operational efficiency, driving strategic initiatives to enhance productivity, reduce costs, and ensure the highest standards of service delivery. You will lead a diverse team of operational professionals, fostering a culture of continuous improvement and innovation. Key responsibilities include developing and implementing operational strategies aligned with corporate goals, managing budgets, overseeing supply chain management, and ensuring regulatory compliance. The ideal candidate will possess a deep understanding of operational best practices, lean methodologies, Six Sigma principles, and advanced performance metrics. Exceptional leadership, communication, and change management skills are crucial for this position, as you will be instrumental in driving operational excellence across the organization. Proven experience in managing complex operational environments, particularly within fast-paced sectors, is essential. A bachelor's degree in Business Administration, Operations Management, or a related field is required; an MBA or equivalent master's degree is highly preferred. A minimum of 10 years of progressive leadership experience in operations management is necessary. This is a fantastic opportunity to shape the operational future of a leading company and make a tangible impact on its success.
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Head of Operations Management

SW1A 0AA London, London £80000 Annually WhatJobs

Posted 17 days ago

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Job Description

full-time
Our client is a leading financial services firm seeking a strategic and results-driven Head of Operations Management to oversee their extensive operations in **London, England, UK**. This senior leadership position is critical to ensuring the efficient and effective functioning of all operational departments, driving process improvements, and maintaining the highest standards of service delivery. The Head of Operations Management will be responsible for developing and implementing operational strategies that align with the company's overall business objectives. Key responsibilities include managing departmental budgets, optimising resource allocation, and leading a large team of operational professionals. You will champion operational excellence, implementing best practices in areas such as workflow management, performance metrics, and quality assurance. The role requires a strong understanding of financial services operations, regulatory compliance, and risk management. You will collaborate closely with executive leadership, IT, compliance, and other departments to ensure seamless integration and continuous improvement across the organisation. This position demands exceptional leadership skills, with the ability to motivate and develop teams, foster a culture of accountability, and drive change initiatives. The ideal candidate will have a proven track record of successfully managing complex operational environments and delivering significant improvements in efficiency and productivity. Strong analytical and problem-solving skills are essential, as is the ability to make strategic decisions in a fast-paced and demanding market. We are looking for a visionary leader who can shape the future of our operations and contribute to the sustained success of the firm. This is a high-impact role offering the opportunity to lead significant change and make a tangible difference to the company's performance.

Responsibilities:
  • Develop and execute strategic operational plans to enhance efficiency and productivity.
  • Oversee all day-to-day operations of multiple departments within the firm.
  • Manage departmental budgets, resources, and operational performance metrics.
  • Lead, mentor, and develop a team of operational managers and staff.
  • Implement best practices in process improvement, quality assurance, and risk management.
  • Ensure compliance with all relevant regulatory requirements and industry standards.
  • Collaborate with executive leadership and other departments to align operational strategies with business goals.
  • Drive innovation and implement new technologies to optimise operational processes.
  • Monitor key performance indicators (KPIs) and report on operational effectiveness.
  • Resolve complex operational issues and implement long-term solutions.
Qualifications:
  • Master's degree in Business Administration, Finance, Operations Management, or a related field.
  • 10+ years of progressive experience in operations management, preferably within the financial services industry.
  • Proven experience in leading and managing large operational teams and complex projects.
  • Strong understanding of financial services operations, regulations, and market dynamics.
  • Demonstrated success in implementing process improvements and driving operational excellence.
  • Exceptional leadership, communication, and interpersonal skills.
  • Strong analytical, strategic thinking, and problem-solving abilities.
  • Proficiency in operational management tools and methodologies.
  • Experience in change management and driving organisational transformation.
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Director of Operations Management

SW1A 0AA London, London £90000 Annually WhatJobs

Posted 19 days ago

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Job Description

full-time
Our client is seeking a strategic and results-oriented Director of Operations Management to lead their operational divisions. This is a key leadership role, based in our central **London, England, UK** headquarters, with a hybrid working arrangement that balances essential on-site collaboration with flexible remote work. You will be responsible for overseeing the planning, execution, and optimisation of all operational activities, ensuring alignment with the company's strategic goals and objectives. This includes driving efficiency, implementing best practices, managing budgets, and fostering a culture of continuous improvement and high performance across multiple departments. The ideal candidate will possess extensive experience in operations management, supply chain, process improvement, and team leadership within a complex organisational structure. You will lead and mentor a team of operations managers and staff, setting clear performance targets and providing the necessary support for their success. Strong analytical skills, a deep understanding of operational metrics, and the ability to make data-driven decisions are crucial. You will play a vital role in developing and implementing operational strategies, managing resources effectively, and ensuring the delivery of exceptional products or services. Excellent stakeholder management, negotiation, and problem-solving abilities are essential for navigating this challenging and influential position. We are looking for a visionary leader who can inspire teams, drive significant operational improvements, and contribute to the overall success and profitability of the organisation.

Key Responsibilities:
  • Develop and implement comprehensive operational strategies to achieve business objectives.
  • Oversee daily operations, ensuring efficiency, quality, and cost-effectiveness.
  • Lead, mentor, and develop a team of operations managers and staff.
  • Establish and monitor key performance indicators (KPIs) for operational effectiveness.
  • Drive process improvement initiatives and implement best practices across all operational functions.
  • Manage operational budgets, resource allocation, and financial performance.
  • Ensure compliance with all relevant regulations and company policies.
  • Collaborate with senior leadership and other departments to align operational plans with overall strategy.
  • Identify and mitigate operational risks.
  • Foster a culture of innovation, collaboration, and continuous improvement.
Qualifications:
  • Master's degree in Business Administration, Operations Management, or a related field.
  • Significant experience in a senior operations management role, with a proven track record of success.
  • Demonstrated experience in leading large teams and managing complex operational functions.
  • Strong understanding of lean principles, Six Sigma, or other process improvement methodologies.
  • Excellent analytical, strategic thinking, and problem-solving skills.
  • Exceptional leadership, communication, and interpersonal skills.
  • Experience with financial management and budget control.
  • Proficiency in operations management software and tools.
  • Ability to influence and collaborate effectively with stakeholders at all levels.
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Head of Operations Management

EC1A 1BB London, London £100000 Annually WhatJobs

Posted 19 days ago

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Job Description

full-time
Our client is searching for an accomplished and strategic Head of Operations Management to lead and optimise their operational functions. This is a fully remote leadership role, offering the flexibility to manage operations from anywhere in the UK. You will be responsible for developing and implementing efficient operational strategies, ensuring seamless execution across all departments, and driving continuous improvement initiatives to enhance productivity and reduce costs. Your key duties will include overseeing workflow processes, managing supply chains, optimising resource allocation, implementing best practices in quality control, and leading a high-performing operations team. You will be instrumental in setting operational goals, monitoring key performance indicators (KPIs), and ensuring alignment with the company's overall strategic objectives. This role demands exceptional leadership, strategic thinking, and a deep understanding of operational management principles within a dynamic business environment. The ability to analyse complex data, identify areas for improvement, and implement effective solutions is critical. You will foster a culture of accountability, innovation, and collaboration within the operations team. We are looking for a candidate with extensive experience in operations management, preferably in a senior leadership capacity. A strong track record of successfully managing complex operational processes, improving efficiency, and delivering significant cost savings is essential. Excellent communication, negotiation, and stakeholder management skills are paramount. This is a unique opportunity to lead critical operational functions from a remote setting, driving significant impact and growth for a forward-thinking organisation. Your strategic vision and hands-on approach will be key to achieving operational excellence and competitive advantage.
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Head of Operations Management

SW1A 0AA London, London £90000 Annually WhatJobs

Posted 19 days ago

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Job Description

full-time
Our client is seeking a visionary and experienced Head of Operations Management to lead and optimise all aspects of their operational functions. This senior leadership role, based in the heart of **London, England, UK**, is responsible for developing and implementing strategic operational plans that drive efficiency, productivity, and profitability. You will oversee a wide range of departments, ensuring seamless integration and adherence to company standards. The ideal candidate is a strategic thinker with a proven track record in operational excellence, strong leadership capabilities, and a deep understanding of process improvement methodologies. You will play a pivotal role in shaping the future success of the organisation.

Key Responsibilities:
  • Develop and execute long-term operational strategies aligned with company goals.
  • Oversee and manage daily operations across multiple departments, ensuring efficiency and quality.
  • Implement and refine operational policies and procedures to enhance productivity and reduce costs.
  • Lead, mentor, and develop a high-performing operations team.
  • Manage budgets, forecast operational expenses, and ensure financial targets are met.
  • Identify opportunities for process improvement and implement innovative solutions.
  • Ensure compliance with all relevant regulations, standards, and legal requirements.
  • Monitor key performance indicators (KPIs) and provide regular reports to senior management.
  • Foster a culture of continuous improvement and operational excellence.
  • Manage relationships with key suppliers and stakeholders.
  • Drive the adoption of new technologies and systems to optimise operations.
  • Resolve complex operational issues and make strategic decisions to mitigate risks.
  • Oversee project management for operational initiatives and ensure timely completion.

Qualifications:
  • Master's degree in Business Administration, Operations Management, or a related field.
  • 10+ years of progressive experience in operations management, with a significant portion in a leadership capacity.
  • Proven track record of successfully managing complex operations and driving significant improvements.
  • Extensive knowledge of operational best practices, lean manufacturing, Six Sigma, or similar methodologies.
  • Exceptional leadership, communication, and interpersonal skills.
  • Strong analytical, problem-solving, and strategic planning abilities.
  • Experience in budget management and financial oversight.
  • Ability to lead and motivate teams in a challenging environment.
  • Proficiency in project management tools and ERP systems.
  • Experience in strategic planning and execution.
  • Demonstrated ability to adapt to change and drive innovation.
This is a commanding opportunity for a seasoned operational leader to make a profound impact. Join our prestigious organisation and drive operational excellence in **London, England, UK**.
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Head Chef - Remote Operations Management

SW1A 0AA London, London £70000 Annually WhatJobs

Posted 19 days ago

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full-time
Our client is seeking a visionary and experienced Head Chef to lead the remote operational management of our culinary offerings. This is a unique, fully remote position that allows you to leverage your extensive culinary expertise from anywhere in the UK. You will be responsible for developing innovative menus, establishing stringent quality control standards, and overseeing the execution of culinary projects that will be implemented across various partner locations. This role demands a creative flair combined with exceptional organisational and communication skills to effectively guide and inspire remote teams. You will work closely with product development, marketing, and operational teams to ensure that our culinary vision is translated into delicious and appealing dishes that meet customer expectations and adhere to budget constraints. Your responsibilities will include menu engineering, recipe standardisation, food cost management, and ensuring adherence to all health and safety regulations in a remote advisory capacity. You will also be involved in the training and development of culinary staff, providing virtual guidance and support. This position requires a deep understanding of global cuisine trends, dietary requirements, and sustainable sourcing practices. The ability to translate complex culinary concepts into clear, actionable instructions for remote teams is paramount. You will be a key player in shaping the future of our food service offerings, driving innovation and excellence from a distance.

Responsibilities:
  • Develop and refine innovative menus for diverse culinary concepts.
  • Establish and maintain high standards for food quality, presentation, and taste.
  • Oversee recipe development, standardisation, and costing.
  • Provide remote culinary guidance and training to operational teams.
  • Collaborate with cross-functional teams on new product development and menu launches.
  • Manage food costs and implement strategies for profitability.
  • Ensure compliance with all food safety and hygiene regulations remotely.
  • Stay abreast of current food trends, techniques, and dietary needs.
  • Conduct virtual kitchen audits and provide feedback for improvement.
  • Contribute to the overall culinary strategy and brand positioning.
Qualifications:
  • Extensive experience as a Head Chef or Senior Sous Chef in a high-volume, quality-focused establishment.
  • Proven ability to develop creative and commercially viable menus.
  • Strong knowledge of food science, culinary techniques, and flavour profiles.
  • Excellent communication, leadership, and remote team management skills.
  • Experience with menu costing and financial management.
  • Familiarity with HACCP and food safety standards.
  • Passion for innovation and culinary excellence.
  • Ability to work independently and manage multiple projects in a remote setting.
  • Formal culinary training or equivalent professional experience.
This is an exciting opportunity to shape the culinary direction of our brand on a national scale, all while enjoying the benefits of a fully remote work environment, based near **London, England, UK**.
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Head of Strategic Planning

London, London Freshminds

Posted today

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Job Description

Freshminds has partnered with a leading FTSE 250 transport company who are looking to hire an impressive Strategic Network Planner to their team. Working closely with the Head of Network and CFO, you will be responsible for driving commerical and operational growth in their transport schedules.


Responsibilities:


  • Lead on strategy and compliance across the network
  • Use data driven insights to optimise on operational efficiency
  • Align with senior stakeholders to drive cross-functional excellence


Requirements:


  • c.5 years Big 4 experience
  • Astute analytical experience
  • Interest / experience in transport and logistics desirable
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VP/AVP, Strategic Planning

London, London MUFG

Posted 5 days ago

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Job Description

**Do you want your voice heard and your actions to count?**
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
**MAIN PURPOSE AND ACCOUNTABILITY OF THE ROLE**
Specifically, you have accountability for the following named departments:
+ Office of the Chief of Staff for EMEA (former Strategic Planning Department of EMEA Planning)
**ROLES, SCOPE AND REPORTING STRUCTURE**
+ Authority from and reporting to Head of Corporate & Financial Strategy for EMEA or his/her direct report
**KEY RESPONSIBILITIES**
**Regional Planning and Strategy Development**
You will be responsible for taking appropriate action with respect to Office of the Chief of Staff for EMEA, including
+ Responsible for supporting Chief of Staff for EMEA and Head of Corporate & Financial Strategy for EMEA, and executing all tasks assigned by them.
+ Responsible for supporting Regional Executive for EMEA and executing all tasks assigned by them.
+ Responsible for the Project/Programme management of multiple significant strategic initiatives in EMEA.
+ Responsible for the Projects/Programmes relevant to Securities (MUSE and MUS(EU)) matters
+ Responsible for strengthening the integrated operation of both Chief of Staff for EMEA and MUSE/MUS(EU) CEO's support team, and building robust relationships with MUSE/MUS(EU) CEO and his/her support team
+ Responsible for strategic policy planning and implementation to enhance the activities, governances and operational efficiencies in EMEA.
+ Responsible for rebuilding the robust regulatory policy and strategy across EMEA, covering horizon scanning, implementation of new regulations, and monitoring of open issues with regulators, all of which require MUFG wide coordination both in Tokyo and EMEA.
+ Responsible for regulatory compliance with respect to the operations administered by EMEA, and supporting communication and negotiation with local authorities in EMEA.
+ Responsible for setting and management of organization performance evaluation for COOI area.
+ Responsible for providing support, guidance, assistance and management on the Safety and Soundness activity for each branch, representative office and local affiliate offices in EMEA.
+ Responsible for liaising between HO divisions in Tokyo and divisions / branches in EMEA, communicating and negotiating in many cases in Japanese (reading, writing and speaking). If necessary, interpreting between English and Japanese. (The communication with and application to Japanese regulatory bodies is accepted only in Japanese.)
+ Responsible for leading crisis management in serious disasters, terrorism, riots, wars, and outbreaks (pandemics) of infectious disasters etc.
+ Responsible for supporting facility team to ensure safety and effectiveness of all bank facilities in EMEA.
+ Responsible for collaborating with Corporate Communication team for developing internal/external communication, brand related strategies & initiatives.
+ Responsible for enhancing collaborative framework among affiliated companies and alliance partners.
**WORK EXPERIENCE**
+ A proven track record of establishing strategies and achieving business development targets.
+ Proven track record of building and maintaining internal and external relationships.
+ Extensive/enough experiences in the banking industry.
**SKILL AND EXPERIENCE**
**Functional / Technical Competencies**
+ Excellent understanding of a broad spectrum of banking business and other financial industries, both in the global and regional market.
+ Fluent English and Japanese language skills, both written and oral.
+ Ability to lead by example by coaching, mentoring and developing staff.
+ Good working knowledge of Japanese business culture or experience of adapting to and working with different culture.
+ Well-developed communication skill and human network are necessary for this position in order to establish EMEA strategy in consistent with the entire MUFG strategy.
+ Ability to negotiate and settle issues with head offices in Tokyo, other regions and branches and maintain good internal relationships.
+ Well-developed negotiation, persuasion and influencing skills.
+ Good team worker and ability to prioritise and drive deadlines.
+ Knowledge of managerial accounting, general financial accounting standards, and general knowledge of applicable tax regime and its implication - preferable but not required.
**Education / Qualifications**
+ Degree level education or equivalent industry experience essential.
**PERSONAL REQUIREMENT**
+ Excellent communication skills
+ Result-driven, with a strong sense of accountability
+ A proactive, motivated approach.
+ The ability to operate with urgency and prioritise work accordingly
+ Strong decision-making skills, the ability to demonstrate sound judgement
+ A structured and logical approach to work
+ Strong problem-solving skills
+ A creative and innovative approach to work
+ Excellent interpersonal skills
+ The ability to manage large workloads and tight deadlines
+ Excellent attention to details and accuracy
+ A calm approach, with the ability to perform well in a pressurised environment
+ Strong numerical skills
+ Excellent Microsoft Office skills
**Please note MUFG operate a hybrid working model with 3 days per week in the office**
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
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