55 Operations Management jobs in the United Kingdom

Our client is seeking an experienced and strategic Head of Operations Management to lead and oversee all operational aspects of the business. This is a crucial, fully remote leadership position responsible for driving efficiency, productivity, and excellence across the organization. You will be instrumental in developing and implementing operational strategies, optimizing processes, and ensuring the smooth and effective execution of business functions. The ideal candidate will possess a strong background in operations management, with a proven ability to manage large teams, implement change, and achieve ambitious operational goals. You will be responsible for budgeting, resource allocation, performance management, and continuous improvement initiatives. Key duties include developing operational policies and procedures, monitoring key performance indicators (KPIs), and ensuring compliance with industry standards and regulations. You will collaborate closely with senior leadership across all departments to align operational strategies with the overall business vision. This role requires exceptional leadership, strategic thinking, and problem-solving skills. You must be adept at fostering a culture of high performance, accountability, and continuous learning within a remote-first environment. The ability to drive innovation and adapt to evolving market demands is essential.
Responsibilities:

• Develop and implement comprehensive operational strategies to enhance efficiency and productivity.
• Oversee all day-to-day operations, ensuring smooth and effective business processes.
• Manage departmental budgets, allocate resources, and monitor financial performance.
• Establish and monitor key performance indicators (KPIs) to track operational success.
• Drive continuous improvement initiatives across all operational areas.
• Develop and implement operational policies, procedures, and standards.
• Ensure compliance with all relevant industry regulations and quality standards.
• Lead, mentor, and develop operational teams to foster a high-performance culture.
• Collaborate with senior leadership to align operational goals with overall business strategy.
• Identify and implement innovative solutions to improve operational effectiveness.

Qualifications:

• Extensive experience in a senior operations management role.
• Proven track record of successfully managing and optimizing business operations.
• Strong leadership, strategic planning, and decision-making skills.
• Expertise in process improvement methodologies (e.g., Lean, Six Sigma).
• Excellent financial acumen and experience managing budgets.
• Proficiency in operational management software and tools.
• Exceptional communication, negotiation, and stakeholder management skills.
• Ability to drive change and manage complex projects.
• Master's degree in Business Administration, Operations Management, or a related field is highly preferred.

Our client is seeking a visionary and strategic Head of Operations Management for a fully remote position. This leadership role is critical in driving operational excellence, efficiency, and scalability across all business functions. You will be responsible for developing and implementing robust operational strategies, frameworks, and processes that align with the company's overall growth objectives. Your mandate will include overseeing supply chain management, logistics, customer service operations, and internal process optimization. You will lead and mentor a diverse team of operations professionals, fostering a culture of continuous improvement, innovation, and accountability. Key responsibilities involve managing operational budgets, identifying cost-saving opportunities, and ensuring adherence to quality standards and regulatory compliance. You will leverage data analytics and performance metrics to monitor key operational indicators, identify trends, and implement data-driven improvements. This role requires a deep understanding of operational best practices, project management methodologies, and experience with ERP or similar operational management systems. The ideal candidate will possess a Bachelor's or Master's degree in Business Administration, Operations Management, or a related field, coupled with at least 10 years of progressive leadership experience in operations management, preferably within a fast-paced, growth-oriented environment. Exceptional strategic thinking, problem-solving, leadership, and communication skills are essential for success in this remote leadership position. If you are a results-oriented leader with a passion for optimizing operations and driving organizational success, this is an unparalleled opportunity to make a significant impact.

Our client, a highly respected organization known for its excellence, is seeking a strategic and experienced Director of Operations Management to oversee key operational functions. This role is based in Oxford, Oxfordshire, UK , and operates under a hybrid work model. You will be responsible for developing and implementing operational strategies that align with the organization's overall goals, ensuring efficiency, quality, and cost-effectiveness across all departments. This includes overseeing resource planning, process optimization, performance management, and continuous improvement initiatives. You will lead and mentor a team of operational managers and staff, fostering a culture of accountability, innovation, and high performance. Your ability to identify and implement best practices, streamline workflows, and leverage technology to enhance operational capabilities will be crucial. Managing budgets, forecasting operational needs, and ensuring compliance with relevant policies and regulations are key responsibilities. You will collaborate closely with senior leadership and other department heads to drive strategic objectives and ensure seamless operations. Exceptional analytical and problem-solving skills are required, along with a strong understanding of operational metrics and KPIs. The ideal candidate will have a proven track record in senior management roles, demonstrating success in driving operational excellence and managing complex projects or departments. Strong leadership, communication, and stakeholder management skills are essential for influencing decision-making and fostering collaboration. This is a significant leadership opportunity to shape the operational future of a leading organization. The hybrid working arrangement allows for a balance between strategic planning and oversight, team engagement, and operational execution. You will be expected to be present in Oxford for key meetings and collaborative sessions.

Responsibilities:

• Develop and execute operational strategies to achieve organizational goals.
• Oversee and manage daily operations across various departments.
• Lead, mentor, and develop a team of operational managers and staff.
• Implement process improvements and drive operational efficiency.
• Manage operational budgets and financial performance.
• Establish and monitor key performance indicators (KPIs) for operational success.
• Ensure compliance with all relevant regulations and company policies.
• Collaborate with senior leadership to drive strategic initiatives.
• Identify and implement best practices in operations management.

Qualifications:

• Master's degree in Business Administration, Operations Management, or a related field.
• Minimum of 8 years of experience in senior operations management or leadership roles.
• Proven track record of driving operational improvements and achieving strategic objectives.
• Strong understanding of operational frameworks, process optimization, and performance management.
• Excellent leadership, team building, and motivational skills.
• Exceptional analytical, problem-solving, and decision-making abilities.
• Strong financial acumen and experience managing budgets.
• Outstanding communication, negotiation, and interpersonal skills.
• Ability to adapt to a hybrid work environment and manage cross-functional teams.

Our client, a rapidly expanding tech firm, is seeking a visionary and results-oriented Head of Operations Management to lead their operational strategies and execution on a fully remote basis. This executive-level position offers the opportunity to shape the future of our client's business processes from a strategic and operational standpoint, driving efficiency, scalability, and excellence across all departments. You will be responsible for overseeing and optimizing all aspects of the company's operations, ensuring seamless integration and maximum productivity from a distributed team.

Key responsibilities will include:

• Developing and implementing strategic operational plans aligned with the company's overall business objectives.
• Overseeing and optimizing day-to-day operations, including process management, workflow efficiency, and resource allocation.
• Leading and managing a distributed team of operational staff, fostering a high-performance culture and promoting continuous improvement.
• Identifying and implementing operational best practices, technologies, and systems to enhance efficiency and productivity.
• Managing budgets, controlling operational costs, and ensuring financial targets are met.
• Developing and maintaining key performance indicators (KPIs) to measure operational effectiveness and identify areas for enhancement.
• Ensuring compliance with all relevant regulations, policies, and industry standards.
• Collaborating with executive leadership to define operational goals and strategies.
• Managing vendor relationships and negotiating contracts to ensure favorable terms and quality of service.
• Driving innovation in operational processes and workflows to support business growth and scalability.
• Conducting regular performance reviews and providing constructive feedback to team members.

The ideal candidate will possess a Master's degree in Business Administration, Operations Management, or a related field, with a minimum of 7-10 years of progressive experience in operations management, with at least 3 years in a senior leadership role. Proven experience in managing and optimizing operations for remote or distributed teams is essential. Strong strategic thinking, excellent leadership, and exceptional communication skills are required. Demonstrable experience in process improvement methodologies (e.g., Lean, Six Sigma) and familiarity with operational technologies and software (ERP, CRM, project management tools) are highly desirable. The ability to analyze complex data, make data-driven decisions, and manage multiple priorities in a fast-paced environment is critical. This is a fully remote role, requiring a self-disciplined individual capable of working independently and effectively coordinating global operations.

Our client is seeking a highly organised and proactive Senior Administrative Officer to manage and oversee day-to-day operations within their busy **Belfast, Northern Ireland, UK** office. The ideal candidate will be a meticulous planner with exceptional communication skills and a proven track record in administrative management. This role is crucial for ensuring the smooth and efficient functioning of the department.

Key Responsibilities:

• Managing the administrative functions of the department, including correspondence, filing, and record management.
• Coordinating and scheduling meetings, appointments, and travel arrangements for senior staff.
• Preparing reports, presentations, and other documents as required.
• Implementing and maintaining efficient administrative systems and procedures.
• Providing support to team members and assisting with project coordination.
• Managing office supplies, equipment, and facilities.
• Acting as a point of contact for internal and external stakeholders.
• Ensuring compliance with company policies and procedures.
• Handling confidential information with discretion.
• Assisting with budget monitoring and expense reporting.

Qualifications and Skills:

• Proven experience in a senior administrative or office management role.
• Excellent organisational and time management skills.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Exceptional written and verbal communication skills.
• Ability to multitask and prioritise workload effectively.
• High level of accuracy and attention to detail.
• Discretion and the ability to handle sensitive information.
• Experience with database management and CRM systems is a plus.
• A relevant administrative qualification is desirable.

This is a fantastic opportunity to join a dynamic organisation and take on a role with significant responsibility. You will be working within a supportive team environment in a prime **Belfast, Northern Ireland, UK** location. We offer competitive remuneration, opportunities for professional growth, and a chance to contribute to the operational success of the business. If you possess the required skills and are looking for a challenging and rewarding administrative position, we encourage you to apply.

Our client is searching for a visionary and highly experienced Head of Strategic Operations Management to lead critical operational functions from their office in Sheffield, South Yorkshire, UK . This senior leadership role demands a strategic thinker with a proven ability to optimize business processes, drive efficiency, and ensure the smooth execution of company-wide operations. You will be responsible for developing and implementing long-term operational strategies that align with the company's overarching business objectives.

Key Responsibilities:

• Develop and execute comprehensive operational strategies to enhance business efficiency, productivity, and profitability.
• Oversee and manage daily operational activities across various departments, ensuring seamless workflow and resource allocation.
• Lead, mentor, and develop a team of operations managers and specialists, fostering a high-performance culture.
• Identify opportunities for process improvement and implement innovative solutions to streamline operations and reduce costs.
• Establish and monitor key performance indicators (KPIs) to track operational performance and identify areas for improvement.
• Manage budgets, resources, and vendor relationships to ensure cost-effectiveness and operational excellence.
• Collaborate with executive leadership to set strategic goals and translate them into actionable operational plans.
• Ensure compliance with all relevant industry regulations, safety standards, and company policies.
• Drive change management initiatives to successfully implement new processes, systems, and technologies.
• Prepare and present regular operational reports and strategic recommendations to the senior management team.
• Foster strong relationships with internal stakeholders to ensure alignment and effective communication across the organization.

Qualifications:

• Master's degree in Business Administration (MBA), Operations Management, or a related field.
• Minimum of 10 years of progressive experience in operations management, with at least 5 years in a senior leadership capacity.
• Demonstrated success in developing and implementing strategic operational plans.
• Proven experience in process improvement methodologies (e.g., Lean, Six Sigma).
• Strong financial acumen and experience managing large budgets.
• Excellent leadership, communication, and interpersonal skills, with the ability to influence and motivate teams.
• Expertise in project management and change management.
• Proficiency in using ERP systems and other operational management software.
• Strategic thinking and problem-solving abilities at a senior level.
• Experience in managing cross-functional teams and diverse business units.
• Must have the right to work in the UK.

This leadership role offers a competitive remuneration package and the chance to make a substantial impact on our client's operational success in Sheffield.

Reporting to the CEO, the Director of Operations will play a pivotal role in shaping and implementing operational strategies that drive the firm’s success. You will ensure the business operates efficiently, principally overseeing key business functions including Client Services (i.e. Paraplanning & Administration), Compliance, HR, Finance, Technology and Business Change.

Key Responsibilities

Leadership & Strategy

• Operations, Finance, Compliance and HR teams
• Responsible for creating and embedding a strong client-service culture
• Overall responsibility for implementing Target Operating Model
• Develop and operational strategies and drive continuous improvement

Client Services & Operations

• Implement processes and technologies to enhance the client experience
• Develop strong a customer-centric and continuous improvement culture

Finance & Regulatory Oversight

• Work closely with the Finance team and CEO in managing the firm’s financial health
• Work closely with Compliance team to manage regulatory risks, audits and ensure timely submissions to the FCA
• Oversee the hub’s compliance with FCA regulations, ensuring all activities, processes and reporting meet required standards

People

• Oversee HR function
• Retain key talent

Technology & Business Change .

• Overall change management responsibility
• Oversee the implementation of key financial planning tools, CRM systems and other technologies

Skills and Experience Desired

Leadership & Strategy

• Proven experience in a senior operational role within an FCA-regulated financial services firm
• Experience of contributing to the creation and implementation of business strategy and associated activities
• Strong leadership and management experience
• Strategic thinker with hands-on approach to problem solving

Client Services & Operations

• Expertise in operational strategy, process improvement and financial management
• Experience with firm acquisitions and integration processes
• Strong customer/client services background

Finance & Regulatory Oversight

• Strong knowledge of FCA regulations, compliance standards and risk management practices

People

• Ability to set and maintain a positive workplace climate of support and achievement for our people, that reflects our values, behaviours and culture
• The ability to contribute to the development of the firm’s policies and procedures

Technology & Business Change

• Experienced ‘change leader’
• The ability to encourage new ways of doing things and lead change
• Previously worked with financial planning tools, including CRM/back-office systems and cash flow planning tools

Agency Management Operations
Bromley, United Kingdom
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**Job Title** : **Agency Management - Team Lead**
**Corporate Title: VP**
**Location: Bromley**
**Company Overview:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
**Location:**
Join our bustling Bromley office, situated in one of London's greenest boroughs. Here you will find plentiful and easy commuting routes, with central London just 15 minutes away by train.
**Job Description:**
Primary contact/coordinator for internal and external business partner and issuer requests and inquiries related to moderately complex syndicated or club credit facilities for which Bank of America acts as Administrative Agent. Has solid knowledge and understanding of credit products and syndication process and governing documents including complex agreements and ancillary documents related to moderately complex unsecured/secured credits and troubled deals. With minimum supervision, reviews and comments on loan agreement drafts for clarity, agency issues, and operational feasibility to ensure that final documents are workable for all parties; closes new deals, amendments, waivers, and consents. Proactively identifies and resolves complex issues related to portfolio; highly complex situations may require assistance of experienced Agency Management Officer or Team Leader. Demonstrates good judgment and seeks advice appropriately. Maintains database of deal-specific contacts; disseminates financial/compliance information; impartially communicates with investors; works with counsel (in-house and outside); arranges meetings for issuer/investors. Has mastered the Agency Management Officer (AMO) role and is client focused and respected by associates. Demonstrates potential to grow into more senior leadership role. Adept at prioritizing workload.
**Responsibilities:**
+ Ability to play team "quarterback" leadership role in deal/amendment closing process
+ Excellent communication skills; able to target messaging to different audiences
+ Ability to navigate the enterprise, research and resource information across the bank
+ Highly organized, proactive, and able to plan, prioritize and manage deliverables
+ Ability to influence, negotiate and lead diverse groups to achieve desired results
+ Applies critical thinking to analyze, identify and deal with legal, business, reputation, and operational risk
+ Adapts well to a quickly evolving environment
**What we are looking for:**
+ Commercial credit lending and portfolio management experience
+ Experience with the Syndicated Loan environment and process
+ Knowledge of GCB/GIB environment, organizational alignment, strategic priorities
+ Cross Border and/or Multicurrency lending or operations experience
**Benefits of working at Bank of America**
**UK**
+ Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
+ Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
+ 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
+ The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
+ Use of a flex fund to use towards benefits
+ Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
+ Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
+ Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland's most iconic cultural institutions
+ Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area
**Bank of America**
Good conduct and sound judgment are crucial to our long-term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.
We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependents, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience.
We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

A leading investment manager managing both public and private equity investments wants to bring on a Director of Operations who will support the COO at the firm as they look to embark upon their next stage of growth.

This is an ideal role for someone with buyside operational experience who wants to make the step up into a broader role at an organisation in growth mode.

Candidates should have:

• 8+ years' experience in an operational role at a buyside firm - this could be at an asset manager, family office, hedge fund, or private equity firm
• The mentality of a business builder and experience in helping a business grow
• Excellent interpersonal skills, and the ability to take on responsibility across a number of areas
• Strong academic background