Luxury Fashion Retail Manager

BT2 7JE Belfast, Northern Ireland £45000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client, a globally recognised leader in luxury fashion, is seeking a dynamic and experienced Retail Manager to oversee their flagship boutique in Belfast, Northern Ireland, UK . This role is for an individual with a profound understanding of the luxury market, exceptional clienteling skills, and a passion for creating an unparalleled shopping experience. You will be responsible for driving sales, managing a high-performing team, and upholding the brand's prestigious image and standards.

As the Retail Manager, your primary focus will be to achieve and exceed sales targets through effective team leadership, strategic visual merchandising, and cultivating strong relationships with a discerning clientele. You will recruit, train, and motivate a team of sales associates, ensuring they embody the brand's values and deliver impeccable customer service. This involves setting clear performance expectations, providing ongoing coaching, and fostering a positive and results-driven work environment. Maintaining the store's aesthetic, ensuring visual merchandising standards are met, and managing stock effectively are also key components of this role.

Key Responsibilities:
  • Lead and inspire the retail team to achieve and surpass sales targets and KPIs.
  • Cultivate and maintain a high level of customer service, focusing on building long-term client relationships.
  • Implement and manage visual merchandising strategies to create an attractive and engaging store environment.
  • Recruit, train, and develop sales associates to ensure brand knowledge and service excellence.
  • Manage store operations, including inventory control, stock management, and loss prevention.
  • Monitor market trends and competitor activities to identify business opportunities.
  • Ensure the store operates efficiently and adheres to all company policies and procedures.
  • Foster a positive and collaborative team culture.
  • Represent the brand with professionalism and uphold its luxury image.

Qualifications:
  • Proven experience in retail management, specifically within the luxury goods or high-end fashion sector.
  • Demonstrable success in driving sales and achieving targets in a retail environment.
  • Excellent leadership, team management, and motivational skills.
  • Strong clienteling abilities and a passion for customer service.
  • A keen eye for visual merchandising and store presentation.
  • In-depth knowledge of the luxury fashion market.
  • Excellent communication and interpersonal skills.
  • Ability to manage budgets and operational processes effectively.
  • A proactive and results-oriented approach.

This is an exciting opportunity for a seasoned retail professional to lead a prestigious store in a key location. If you have a passion for luxury fashion and a proven track record in retail leadership, we encourage you to apply.
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Store Manager, High-End Fashion Retail

BT1 5PB Belfast, Northern Ireland £35000 annum plus WhatJobs

Posted 13 days ago

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full-time
Our client, a prestigious international fashion brand, is looking for an accomplished and dynamic Store Manager to lead their flagship boutique in **Belfast, Northern Ireland, UK**. This is a hands-on, in-store management position focused on delivering an exceptional luxury retail experience and driving sales performance. The ideal candidate will possess a strong background in fashion retail management, a passion for high-end products, and a proven ability to inspire and lead a team. You will be responsible for all aspects of store operations, including visual merchandising, inventory management, staff training and development, and achieving sales targets. A keen eye for fashion trends and a commitment to customer service excellence are essential.

Key Responsibilities:
  • Oversee daily store operations, ensuring smooth and efficient functioning.
  • Lead, motivate, and develop a high-performing sales team, fostering a positive and customer-centric environment.
  • Drive sales and achieve store revenue targets through effective sales strategies and customer engagement.
  • Manage inventory levels, ensuring accurate stock counts and efficient stock replenishment.
  • Implement and maintain visual merchandising standards to create an attractive and appealing store environment.
  • Provide exceptional customer service, building strong relationships with clients and resolving issues effectively.
  • Conduct regular staff training sessions on product knowledge, sales techniques, and customer service standards.
  • Manage staff scheduling, payroll, and performance reviews.
  • Ensure compliance with company policies, procedures, and health and safety regulations.
  • Analyze sales data and key performance indicators (KPIs) to identify areas for improvement and growth.
  • Contribute to the overall brand image and customer experience.

Requirements:
  • Minimum of 3-5 years of experience in retail management, preferably within the fashion or luxury goods sector.
  • Demonstrated success in achieving sales targets and driving store performance.
  • Strong leadership, communication, and interpersonal skills.
  • Excellent understanding of visual merchandising principles.
  • Proficiency in retail POS systems and inventory management software.
  • A passion for fashion and a keen sense of style.
  • Ability to work flexible hours, including weekends and holidays.
  • Proven ability to build and maintain strong customer relationships.

This is a permanent, full-time position based at our client's store in **Belfast, Northern Ireland, UK**. You will be an integral part of a respected fashion house, with opportunities for career advancement. We are looking for a candidate who is passionate about luxury retail and dedicated to delivering outstanding results.
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E-commerce Operations Manager - Fashion Retail

BT1 1AA Belfast, Northern Ireland £50000 Annually WhatJobs

Posted 14 days ago

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full-time
Our client, a leading online fashion retailer, is seeking a highly organized and results-driven E-commerce Operations Manager to join their fully remote team. This is a crucial role responsible for ensuring the smooth and efficient operation of our client's online store, optimising the customer journey from click to delivery. You will manage all aspects of website operations, order fulfilment, inventory management, and customer service, driving sales growth and enhancing customer satisfaction.

As an integral part of our remote-first organisation, you will work closely with marketing, IT, and logistics teams to implement strategic initiatives that improve conversion rates and operational efficiency. Your responsibilities will include overseeing website content updates, managing product listings, optimising checkout processes, and implementing A/B tests to enhance user experience. You will monitor website performance, analyse sales data, and identify areas for improvement. Experience with e-commerce platforms, CRM systems, and order management software is essential. This role requires exceptional problem-solving skills and the ability to manage multiple priorities in a fast-paced digital environment.

Key Responsibilities:
  • Oversee daily e-commerce operations, ensuring seamless website functionality and order processing.
  • Manage product catalogue, including new arrivals, descriptions, and pricing updates.
  • Optimise website performance, conversion rates, and user experience through continuous testing and analysis.
  • Liaise with warehouse and logistics partners to ensure efficient order fulfilment and timely delivery.
  • Monitor inventory levels and implement strategies to minimise stockouts and overstock situations.
  • Manage customer service operations, resolving issues promptly and professionally.
  • Analyse e-commerce data to identify trends, opportunities, and areas for improvement.
  • Implement and manage promotions, discounts, and marketing campaigns on the website.
  • Ensure compliance with all e-commerce regulations and data privacy standards.
The ideal candidate will have proven experience in e-commerce management, with a strong understanding of online retail operations and digital marketing. Experience in the fashion industry is a significant advantage. Proficiency in e-commerce platforms (e.g., Shopify, Magento), analytics tools (e.g., Google Analytics), and CRM systems is required. Excellent communication, leadership, and project management skills are essential for success in this remote role. A strategic mindset with a focus on data-driven decision-making is highly valued. This is an excellent opportunity to make a significant impact in a growing online business.
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Remote E-commerce Manager - Fashion Retail

BT1 1AA Belfast, Northern Ireland £45000 Annually WhatJobs

Posted 19 days ago

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Job Description

full-time
Our client, a vibrant and rapidly growing online fashion retailer, is seeking a results-oriented and creative Remote E-commerce Manager to spearhead their digital sales strategy and operations. This fully remote role offers the exciting opportunity to drive growth, enhance customer experience, and manage all aspects of the online store from product merchandising to marketing campaigns. You will be instrumental in shaping the brand's online presence and achieving ambitious sales targets through strategic e-commerce management.

Responsibilities:
  • Develop and execute a comprehensive e-commerce strategy to drive online sales, customer acquisition, and retention.
  • Manage and optimize the company's e-commerce website, ensuring a seamless and engaging user experience.
  • Oversee product merchandising, category management, and website content to maximize conversion rates.
  • Plan and implement digital marketing campaigns, including SEO, SEM, email marketing, social media advertising, and affiliate marketing.
  • Analyze website traffic, sales data, and customer behavior using analytics tools (e.g., Google Analytics) to identify trends and opportunities.
  • Manage online advertising budgets and track campaign performance against key metrics.
  • Develop and execute promotional strategies, sales, and discounts to drive revenue.
  • Oversee order fulfillment, customer service inquiries, and returns processes to ensure customer satisfaction.
  • Stay up-to-date with the latest e-commerce trends, technologies, and best practices.
  • Collaborate with design, marketing, and IT teams to ensure brand consistency and effective online operations.
  • Manage relationships with third-party e-commerce platforms and service providers.
  • Prepare regular reports on e-commerce performance, insights, and recommendations for senior management.
Qualifications:
  • Bachelor’s degree in Marketing, Business Administration, E-commerce, or a related field.
  • Minimum of 5 years of experience in e-commerce management, preferably within the fashion or retail industry.
  • Proven track record of successfully managing and growing online sales channels.
  • Strong understanding of e-commerce platforms (e.g., Shopify, Magento, WooCommerce), CMS, and digital marketing tools.
  • Proficiency in web analytics tools (e.g., Google Analytics) and ability to interpret data to drive decision-making.
  • Experience with SEO, SEM, email marketing, and social media advertising.
  • Excellent understanding of customer journey mapping and conversion rate optimization (CRO).
  • Strong project management and organizational skills, with the ability to manage multiple priorities in a remote setting.
  • Exceptional communication, analytical, and problem-solving abilities.
  • Creative mindset with a passion for fashion and digital trends.
  • Ability to work independently and collaboratively within a remote team environment.
This fully remote role offers the perfect blend of strategic leadership and creative execution in the exciting world of online fashion retail.
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E-commerce Merchandising Manager - Fashion Retail

BT1 5GH Belfast, Northern Ireland £50000 Annually WhatJobs

Posted 25 days ago

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full-time
Our client, a vibrant and growing fashion retailer, is looking for a strategic and data-driven E-commerce Merchandising Manager to join their fully remote team. This is an exciting opportunity to shape the online product presentation and drive sales performance across our digital platforms. You will be responsible for developing and executing effective e-commerce merchandising strategies, optimizing product assortments, and ensuring an engaging online shopping experience for our customers. Key responsibilities include analyzing sales data, market trends, and competitor activity to identify opportunities for growth. You will manage product categorization, site navigation, and promotional campaigns to maximize conversion rates and average order value. This role requires close collaboration with the marketing, buying, and web development teams. Success in this position relies on a deep understanding of e-commerce best practices, strong analytical skills, and a keen eye for fashion trends. You must be proficient in using e-commerce platforms and analytics tools (e.g., Google Analytics, Salesforce Commerce Cloud). The ideal candidate will have a proven track record in e-commerce merchandising or digital marketing, preferably within the fashion retail sector. Excellent communication, leadership, and project management skills are essential for coordinating efforts across a remote team. This is a remote-first role, requiring self-motivation, excellent time management, and the ability to work effectively independently. Join a dynamic and innovative company and play a key role in driving our online success.
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Associate Sales Development Representative

Newcastle, Northern Ireland Sage

Posted 11 days ago

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Associate Sales Development Representative
Job Description:
As an Associate Sales Development Representative, you will identify and engage with businesses that could be potential customers or are already within our ecosystem. Your role involves addressing their challenges, solving problems, and helping them achieve their goals. Partnering with our industry-leading demand generation teams, you'll connect with businesses engaging with our marketing content, educate them through insights, and demonstrate how our services can support their objectives.
About the Team
Our team plays a vital role in supporting customers throughout their journey with Sage, with a strong focus on new customer acquisition. We thrive in a high-energy, fun, and driven environment where leveraging technology and helping customers find the right solutions are top priorities. Doing the right thing by our customers is key to our mutual success.
We are deeply committed to personal development, offering ongoing coaching and tailored support to help you succeed in this role and future opportunities at Sage.
This is a hybrid role - three days per week in our Newcastle office
Key Responsibilities:
- Demonstrate a passion for helping customers, providing exceptional first interactions with new customers to create outstanding experiences.
- Stay focused and self-motivated, taking positive actions while being open to feedback and guidance.
- Be decisive, bold, and adaptable, tailoring your approach to fit varying situations.
- Collaborate with teams across Sage, including Marketing, Business Development, Sales Development, Product, and Customer Success, to execute industry-aligned go-to-market plans.
- Confidently tell the Sage story, deeply understand our solutions and differentiators, and maintain strong market and vertical knowledge.
Requirements
- Starting to develop a personal brand and professional presence.
- Driven by curiosity and business insight, with a desire to generate customer engagement.
- Build rapport easily with customers and create insightful questions to uncover their needs.
- Curious to learn about customers' strategic goals, challenges, and KPIs.
- Motivated, eager to learn and develop, and enjoy working as part of a team.
- Developing resilience and understanding the approach needed to achieve success.
Key Performance Metrics
- Delivery of qualified opportunities.
- Support in achieving ARR (Annual Recurring Revenue) and securing new logos.
- Maintain high Customer NPS (Net Promoter Score) and personal CSAT (Customer Satisfaction).
- Competitive base salary and commission structure
- Comprehensive health, dental and vision coverage
- Work away scheme for up to 10 weeks a year
- On-going training and professional development
- Paid 5 days yearly to volunteer through our Sage Foundation
- Flexible work patterns and hybrid working
#LI-VK1
Function:
Performance Marketing
Country:
United Kingdom
Office Location:
Newcastle
Work Place type:
Hybrid
Advert
Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.
Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.
Learn more about working at Sage:sage.com/en-gb/company/careers/working-at-sage/
Watch a video about our culture:youtube.com/watch?v=qIoiCpZH-QE
We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out
Learn more about DEI at Sage:sage.com/en-gb/company/careers/diversity-equity-and-inclusion/
Equal Employment Opportunity (EEO)
Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.
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