48 Process Improvement Manager jobs in London
Sr Process Improvement Manager FTC - 1 year, Fleet Physical Supply Chain
Posted today
Job Viewed
Job Description
The Global Fleet & Products (GFP) team within Amazon Last Mile Logistics is looking for an experienced Process Improvement Manager (Fixed term contract) to deliver the physical supply chain for a strategic van-sharing program called Last Mile Rentals (LMR). At Amazon, we're working to be the most customer-centric company on earth; this tenet also applies to our partnersu2019 experience and we are committed to constantly improving the Delivery Service Providers (DSP) program. To meet this goal, Amazon is continually striving to innovate and provide best in class, innovative new products and services in the Last Mile Delivery space. LMR is a highly visible program (internally and externally) with an ambitious expansion plan across EU requiring constant supply chain agility and efficiency improvements. This is an interesting opportunity to have a key role in the rapidly growing Amazon Logistics organization and work backwards from an ambitious North Star to deliver the right vehicle, at the right condition, at the right time, to the right Delivery Station, to support this new exciting program.
Key job responsibilities
LMR pool of vehicles is coming from existing excess fleet we collect from Delivery Service Providers, refurb, upfit for van-sharing purpose and redeploy to Delivery Stations. The Sr. Process Improvement Manager will be responsible for coordinating the end-to-end physical supply chain of thousands of Light Commercial Vehicle (LCV) fleet across Europe, from their collection towards delivery to their destination Delivery Station, ensuring on-time, in-full and in-quality deployment of those vans. They need to be comfortable handling highly complex relationships with external stakeholders (fleet management companies FMC) and coordinating multiple internal Amazon teams (LMR program team, fleet scheduling, EU central operations, regional fleet management, delivery service provider management teams) to achieve their goals, primarily pairing with the LMR supply planner. Within our Fleet Delivery and Redeployment team, they will receive support from inventory management and redeployment process team. An ideal candidate will be analytical, resourceful, customer-focused, team oriented, and will have an ability to work with limited supervision under time constraints to meet deadlines.
A day in the life
Some of the key job functions of the Senior Process Improvement Manager are: Monitoring asset transfer and LMR-specific upfit performance with vendors to ensure timely fleet readiness per agreed standards Integrating LMR deployment within business as usual (BAU) with supporting teams Taking accountability and directing planning, resolution and execution, inclusive of inventory redirections and cross country transfers Autonomously developing and aligning standards to deliver vehicles on-time and to specification, while accounting for the flexibility needs of LMR program team plan of record. Is comfortable being agile with supply chain partners on timelines, quality of service and other potential bottlenecks. Being responsible for defining and delivering the key metrics u2013 program performance, program growth, on-time execution and quality assurance. Including the ability to aggregate information and to present key information to internal and external stakeholders. The candidate shall have great analytical orientation, be comfortable using databases and analytical tools and making data driven decisions, be able to think out of the box for solutions and implement innovative ideas to support LMR ambitions.
About the team
The Fleet Delivery and Redeployment team is one of the six teams within Fleet Procurement and Capacity pillar of EU Global Fleet & Products (GFP). We are responsible for the physical supply chain of all fleet programs (branded vans & cargo bikes, rentals). Our north star is to build a lean and unified supply chain for fleet programs, with standardized processes and communications, to provide a seamless experience and pick up/deliver the right van, from/to the right DSP, at the right time, in the right condition.
Basic Qualifications
Bachelor's degree
Experience handling complex programs. Ideally in the automotive sector, in the areas of fleet management, supply chain in fleet or related fields.
Experience in aggregating information and communicating effectively to internal and external stakeholders.
Comfortable with communicating and liaising with senior leadership
Fluent written and verbal english
Preferred Qualifications
MBA or Masters in engineering
Proven ability to organize complex supply chain programs with multiple internal and external actors.
A record of accomplishment in delivering results in a scrappy, ever-growing environment.
A history of teamwork and willingness to roll up oneu2019s sleeves to get the job done.
Fluency in one or more European languages (specifically: German) will be a plus
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Sr Process Improvement Manager FTC - 1 year, Fleet Physical Supply Chain
Posted today
Job Viewed
Job Description
The Global Fleet & Products (GFP) team within Amazon Last Mile Logistics is looking for an experienced Process Improvement Manager (Fixed term contract) to deliver the physical supply chain for a strategic van-sharing program called Last Mile Rentals (LMR). At Amazon, we're working to be the most customer-centric company on earth; this tenet also applies to our partnersu2019 experience and we are committed to constantly improving the Delivery Service Providers (DSP) program. To meet this goal, Amazon is continually striving to innovate and provide best in class, innovative new products and services in the Last Mile Delivery space. LMR is a highly visible program (internally and externally) with an ambitious expansion plan across EU requiring constant supply chain agility and efficiency improvements. This is an interesting opportunity to have a key role in the rapidly growing Amazon Logistics organization and work backwards from an ambitious North Star to deliver the right vehicle, at the right condition, at the right time, to the right Delivery Station, to support this new exciting program.
Key job responsibilities
LMR pool of vehicles is coming from existing excess fleet we collect from Delivery Service Providers, refurb, upfit for van-sharing purpose and redeploy to Delivery Stations. The Sr. Process Improvement Manager will be responsible for coordinating the end-to-end physical supply chain of thousands of Light Commercial Vehicle (LCV) fleet across Europe, from their collection towards delivery to their destination Delivery Station, ensuring on-time, in-full and in-quality deployment of those vans. They need to be comfortable handling highly complex relationships with external stakeholders (fleet management companies FMC) and coordinating multiple internal Amazon teams (LMR program team, fleet scheduling, EU central operations, regional fleet management, delivery service provider management teams) to achieve their goals, primarily pairing with the LMR supply planner. Within our Fleet Delivery and Redeployment team, they will receive support from inventory management and redeployment process team. An ideal candidate will be analytical, resourceful, customer-focused, team oriented, and will have an ability to work with limited supervision under time constraints to meet deadlines.
A day in the life
Some of the key job functions of the Senior Process Improvement Manager are: Monitoring asset transfer and LMR-specific upfit performance with vendors to ensure timely fleet readiness per agreed standards Integrating LMR deployment within business as usual (BAU) with supporting teams Taking accountability and directing planning, resolution and execution, inclusive of inventory redirections and cross country transfers Autonomously developing and aligning standards to deliver vehicles on-time and to specification, while accounting for the flexibility needs of LMR program team plan of record. Is comfortable being agile with supply chain partners on timelines, quality of service and other potential bottlenecks. Being responsible for defining and delivering the key metrics u2013 program performance, program growth, on-time execution and quality assurance. Including the ability to aggregate information and to present key information to internal and external stakeholders. The candidate shall have great analytical orientation, be comfortable using databases and analytical tools and making data driven decisions, be able to think out of the box for solutions and implement innovative ideas to support LMR ambitions.
About the team
The Fleet Delivery and Redeployment team is one of the six teams within Fleet Procurement and Capacity pillar of EU Global Fleet & Products (GFP). We are responsible for the physical supply chain of all fleet programs (branded vans & cargo bikes, rentals). Our north star is to build a lean and unified supply chain for fleet programs, with standardized processes and communications, to provide a seamless experience and pick up/deliver the right van, from/to the right DSP, at the right time, in the right condition.
Basic Qualifications
Bachelor's degree
Experience handling complex programs. Ideally in the automotive sector, in the areas of fleet management, supply chain in fleet or related fields.
Experience in aggregating information and communicating effectively to internal and external stakeholders.
Comfortable with communicating and liaising with senior leadership
Fluent written and verbal english
Preferred Qualifications
MBA or Masters in engineering
Proven ability to organize complex supply chain programs with multiple internal and external actors.
A record of accomplishment in delivering results in a scrappy, ever-growing environment.
A history of teamwork and willingness to roll up oneu2019s sleeves to get the job done.
Fluency in one or more European languages (specifically: German) will be a plus
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Sr Process Improvement Manager FTC - 1 year, Fleet Physical Supply Chain

Posted 13 days ago
Job Viewed
Job Description
The Global Fleet & Products (GFP) team within Amazon Last Mile Logistics is looking for an experienced Process Improvement Manager (Fixed term contract) to deliver the physical supply chain for a strategic van-sharing program called Last Mile Rentals (LMR). At Amazon, we're working to be the most customer-centric company on earth; this tenet also applies to our partners' experience and we are committed to constantly improving the Delivery Service Providers (DSP) program. To meet this goal, Amazon is continually striving to innovate and provide best in class, innovative new products and services in the Last Mile Delivery space. LMR is a highly visible program (internally and externally) with an ambitious expansion plan across EU requiring constant supply chain agility and efficiency improvements. This is an interesting opportunity to have a key role in the rapidly growing Amazon Logistics organization and work backwards from an ambitious North Star to deliver the right vehicle, at the right condition, at the right time, to the right Delivery Station, to support this new exciting program.
Key job responsibilities
LMR pool of vehicles is coming from existing excess fleet we collect from Delivery Service Providers, refurb, upfit for van-sharing purpose and redeploy to Delivery Stations. The Sr. Process Improvement Manager will be responsible for coordinating the end-to-end physical supply chain of thousands of Light Commercial Vehicle (LCV) fleet across Europe, from their collection towards delivery to their destination Delivery Station, ensuring on-time, in-full and in-quality deployment of those vans. They need to be comfortable handling highly complex relationships with external stakeholders (fleet management companies FMC) and coordinating multiple internal Amazon teams (LMR program team, fleet scheduling, EU central operations, regional fleet management, delivery service provider management teams) to achieve their goals, primarily pairing with the LMR supply planner. Within our Fleet Delivery and Redeployment team, they will receive support from inventory management and redeployment process team. An ideal candidate will be analytical, resourceful, customer-focused, team oriented, and will have an ability to work with limited supervision under time constraints to meet deadlines.
A day in the life
Some of the key job functions of the Senior Process Improvement Manager are: - Monitoring asset transfer and LMR-specific upfit performance with vendors to ensure timely fleet readiness per agreed standards - Integrating LMR deployment within business as usual (BAU) with supporting teams - Taking accountability and directing planning, resolution and execution, inclusive of inventory redirections and cross country transfers - Autonomously developing and aligning standards to deliver vehicles on-time and to specification, while accounting for the flexibility needs of LMR program team plan of record. - Is comfortable being agile with supply chain partners on timelines, quality of service and other potential bottlenecks. - Being responsible for defining and delivering the key metrics - program performance, program growth, on-time execution and quality assurance. Including the ability to aggregate information and to present key information to internal and external stakeholders. The candidate shall have great analytical orientation, be comfortable using databases and analytical tools and making data driven decisions, be able to think out of the box for solutions and implement innovative ideas to support LMR ambitions.
About the team
The Fleet Delivery and Redeployment team is one of the six teams within Fleet Procurement and Capacity pillar of EU Global Fleet & Products (GFP). We are responsible for the physical supply chain of all fleet programs (branded vans & cargo bikes, rentals). Our north star is to build a lean and unified supply chain for fleet programs, with standardized processes and communications, to provide a seamless experience and pick up/deliver the right van, from/to the right DSP, at the right time, in the right condition.
Basic Qualifications
- Bachelor's degree
- Experience handling complex programs. Ideally in the automotive sector, in the areas of fleet management, supply chain in fleet or related fields.
- Experience in aggregating information and communicating effectively to internal and external stakeholders.
- Comfortable with communicating and liaising with senior leadership
- Fluent written and verbal english
Preferred Qualifications
- MBA or Masters in engineering
- Proven ability to organize complex supply chain programs with multiple internal and external actors.
- A record of accomplishment in delivering results in a scrappy, ever-growing environment.
- A history of teamwork and willingness to roll up one's sleeves to get the job done.
- Fluency in one or more European languages (specifically: German) will be a plus
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Lead Industrial Engineer - Process Optimization
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Lead the design, analysis, and optimization of manufacturing processes to improve efficiency, throughput, and cost-effectiveness.
- Apply lean manufacturing tools and Six Sigma methodologies to identify root causes of inefficiencies and implement sustainable solutions.
- Develop process models and simulations to test and validate proposed improvements before implementation.
- Create and maintain detailed process documentation, including flowcharts, standard operating procedures (SOPs), and work instructions.
- Collaborate with operations, engineering, and quality teams to implement process changes and ensure successful adoption.
- Train and mentor other engineers and operational staff on industrial engineering principles and best practices.
- Analyze production data to identify trends, bottlenecks, and opportunities for continuous improvement.
- Develop and track key performance indicators (KPIs) related to process efficiency, quality, and cost.
- Stay abreast of new technologies and methodologies in industrial engineering and manufacturing.
- Manage projects related to process improvement, ensuring they are delivered on time and within budget.
Qualifications:
- Bachelor's or Master's degree in Industrial Engineering, Manufacturing Engineering, or a related field.
- Significant experience (7+ years) in industrial engineering, with a focus on process optimization and lean manufacturing.
- Proven expertise in applying Six Sigma (Green Belt or Black Belt certification highly desirable), lean manufacturing principles, and process simulation tools.
- Strong analytical and problem-solving skills with the ability to interpret complex data.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to lead cross-functional teams and manage projects effectively.
- Proficiency in process mapping software (e.g., Visio) and data analysis tools.
- Experience working effectively in a fully remote environment.
- A strong understanding of manufacturing operations and supply chain dynamics.
- Commitment to continuous improvement and driving operational excellence.
Six Sigma Business Process Design and Optimisation Lead
Posted today
Job Viewed
Job Description
Location: London (Hybrid – 4 days in office, 1 day WFH)
Type: initial 6-Month Contract
Rate: £700–£800 per day inside IR35
Leading Asset and Wealth Manager is looking for an experienced Six Sigma Green Belt or (ideally) Black Belt to join their Change Office of dedicated initiative delivery and practice experts who are leading strategic initiatives right across Product, Sales and Marketing, Business Services, Investment Operations, and Information Technology.
As a Process Design & Optimization Lead, you will contribute to the delivery of our business transformation programmes, focusing on Target Operating Models across UK and APAC regions to increase scale and efficiency.
The person we are looking for will have a strong track record working in financial services OR management consulting maximizing value by developing and facilitating initiative approaches, including benefits realization, governance structures, change management, ideally working a central business change or transformation function.
RESPONSIBILITES
Process Re-engineering
- Manage multiple process optimization workstreams E2E within an initiative fully understanding 2-3 process capabilities to both depth and breadth, plus awareness of other process capabilities and who to pull in for expertise.
- Design new workflows and processes. Conduct thorough analyses to understand inefficiencies and bottlenecks and make recommendations on how to resolve them.
- Implement strategies for continuous improvement. Work closely with various departments to streamline processes and enhance overall organizational effectiveness.
- Utilize data-driven insights to make informed decisions. Analyze key performance indicators (KPIs) and metrics to monitor process effectiveness and identify opportunities for enhancement.
- Identify and leverage technology solutions to automate and improve processes. Collaborate with IT teams to implement tools that support operational excellence goals.
- Maintain comprehensive documentation of processes, improvements, and best practices. Ensure that knowledge is shared across the organization
Change/Project Delivery and Delivery Methodology
- Manage multiple independent projects or workstreams; limited cross project dependencies
- Minimal supervision required
- Executes initiatives via standard practice methodologies
- Applies the appropriate practice methodologies to the type of project
Project/Team Leadership
- Communicates effectively with project team by providing clear messages to team without ambiguity and identifies communication barriers within the team
- Maintains team morale by reinforcing positive work environment and recognizes others' accomplishments
Change Management
- Builds a change management strategy and plan as part of the delivery of an effort.
- Work with the Senior Management if additional change management expertise is required for the effort to ensure highly impactful change efforts
- With support from Change Management practitioners, demonstrates ability to gain proficiency in applying and executing innovative change management techniques
- Develops and executes upon communication/content development strategy to effectively engage and inform stakeholder groups.
- Able to identify appropriate and most connective communication channels to engage the appropriate audience groups.
Influencing and Stakeholder Management
- Stakeholders are defined; processes are in place but need to be executed upon
- Understands different perspectives of stakeholders and responds appropriately
- Identifies when escalation required
- Explains and gains support for the desired outcome (eg, the initiative's project delivery approach with stakeholders)
- Can help represent the aligned conclusion and key details at leadership forum
REQUIRED EXPERIENCE
- Lean Six Sigma Green or Black Belt accreditation (mandatory)
- Bachelor's degree or higher
- 5+ years in management consulting or financial services (ideally central change/transformation teams)
- Demonstrated experience in:
- Business process reengineering and operational optimisation
- Business analysis and documentation of requirements/user stories
- Implementing workflow tools and/or robotic process automation (RPA)
- Delivering measurable business benefits through change initiatives
- Working in Agile project environments
- Strong analytical, visual communication, and problem-solving skills
- Effective stakeholder engagement and cross-cultural communication abilities
- Self-directed, organised, and focused on driving tangible outcomes
Desirable:
- Domain experience in asset or wealth management is a strong plus
- you will need to demonstrate strong technical acumen and apply this to project planning and delivery
Six Sigma Business Process Design and Optimisation Lead
Posted today
Job Viewed
Job Description
Six Sigma Business Process Design and Optimisation Lead
Posted today
Job Viewed
Job Description
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Business Process Analysts
Posted 11 days ago
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Job Description
Business Process Analysts x6 required for a fully remote contract. We are seeking a highly skilled and motivated Business Process Analyst to support a critical project. You will play a key role in mapping, analysing, and optimising business processes, ensuring alignment with organisational goals and technology capabilities. The ideal candidate will have strong experience in process mapping, workflow optimisation, and the practical application of technology system.
This role will work principally within a process remediation programme of work and lead all process remediation efforts as part of a prescribed sprint process. The role will need to interface with a disparate set of data stakeholders and make strong remediation recommendations to offer phased business benefit and operational improvement whilst also leading the execution of changes to system and transactional processes.
Responsibilities:
Process Mapping & Analysis
- Collaborate with stakeholders across the organisation to map the current "as-is" end-to-end business processes for job management, from initiation to completion.
- Identify gaps, inefficiencies, and pain points within current workflows.
- Develop detailed process documentation, including flowcharts, process diagrams, and standard operating procedures (SOPs).
Process Redesign & Optimisation
- Design "to-be" processes that align with the clients strategic goals and enhance operational efficiency.
- Propose process improvements, including automation opportunities.
- Ensure redesigned processes improve customer satisfaction, reduce operational costs, and enhance employee productivity.
Stakeholder Engagement
- Engage with cross-functional teams, including operations, sales, customer service, and IT, to understand their needs and ensure their buy-in.
- Facilitate workshops, meetings, and training sessions to gather input and validate process designs.
Business Process Manager
Posted 1 day ago
Job Viewed
Job Description
- Hybrid role!
- 9-month opportunity!
- Highly competitive daily rate!
Your new company This pharmaceutical corporation based in Central London is recruiting for a Business Process Manager to join their team on a temporary basis. This corporation is a global company and a market leader in the biopharmaceutical field. This role is a full-time role at 37.5 hours/week with a hybrid working arrangement available.
Your new role This role sits within the Business & Customer Excellent Unit, with the duties of the role including:
- Leading and collaborating with Business Process Partners to promote best practices and knowledge sharing.
- Mapping and improving business processes.
- Enhancing productivity by streamlining collaboration between business units and functions.
- Meeting individual goals while contributing to the larger BPP team.
- Flexibly supporting various internal customer groups as needed.
What you'll need to succeed In order to be successful in this role, you will need to have the following skills/requirements:Previous supervisory/people lead or management experience is highly advantageous.Prior within the Pharmaceutical sector is essential.Extensive experience with SAP Ariba, QMS and similar systems.Strong project management skills, with demonstrated experience are highly advantageous.Highly organised individual with great attention to detail and accuracy, with the ability to multitask and manage multiple priorities.
What you'll get in return This role will provide you with the opportunity to expand and grow your career experience and skills deeper, with a recognisable brand under your belt. You will be paid weekly through an efficient online timesheet process, and you will receive expert advice from a Hays consultant providing support and guidance through the duration of your contract and beyond. Hybrid working is available for this position.
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Business Process Analysts
Posted 11 days ago
Job Viewed
Job Description
Business Process Analysts x6 required for a fully remote contract. We are seeking a highly skilled and motivated Business Process Analyst to support a critical project. You will play a key role in mapping, analysing, and optimising business processes, ensuring alignment with organisational goals and technology capabilities. The ideal candidate will have strong experience in process mapping, workflow optimisation, and the practical application of technology system.
This role will work principally within a process remediation programme of work and lead all process remediation efforts as part of a prescribed sprint process. The role will need to interface with a disparate set of data stakeholders and make strong remediation recommendations to offer phased business benefit and operational improvement whilst also leading the execution of changes to system and transactional processes.
Responsibilities:
Process Mapping & Analysis
- Collaborate with stakeholders across the organisation to map the current "as-is" end-to-end business processes for job management, from initiation to completion.
- Identify gaps, inefficiencies, and pain points within current workflows.
- Develop detailed process documentation, including flowcharts, process diagrams, and standard operating procedures (SOPs).
Process Redesign & Optimisation
- Design "to-be" processes that align with the clients strategic goals and enhance operational efficiency.
- Propose process improvements, including automation opportunities.
- Ensure redesigned processes improve customer satisfaction, reduce operational costs, and enhance employee productivity.
Stakeholder Engagement
- Engage with cross-functional teams, including operations, sales, customer service, and IT, to understand their needs and ensure their buy-in.
- Facilitate workshops, meetings, and training sessions to gather input and validate process designs.