5 Professional Services jobs in Northamptonshire
Service Delivery Manager
Posted today
Job Viewed
Job Description
Service Delivery Manager
Salary : 40,000 per annum, with an annual performance bonus plus Veolia benefits and pension
Hours : 40 hours per week. Monday - Friday
Location : 9 - 13 St James Mill Road, Northampton, NN5 5JW
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.
We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you;
- 25 days of annual leave
- Access to our company pension scheme
- Discounts on everything from groceries to well-known retailers
- Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
- One paid days leave every year to volunteer and support your community
- Ongoing training and development opportunities, allowing you to reach your full potential
What you'll be doing;
- Organise resources (people, vehicles, equipment) to best effect prioritising the well-being of our people and service to our customers and communities.
- Ensuring training and competency checks are in place for all roles.
- Monitor operational performance, follow up on complaints, problem-solve for operational challenges.
- Delivery of a first-time collection culture and all contractual performance KPI's.
- Lead our people & assets to deliver/exceed service expectations.
- Developing an excellent day-to-day relationship with client officers and residents, built on trust and service delivery.
- Ensure operations are run in line with Veolia Minimum Requirements and supporting improvement plans.
- Investigate safety incidents, underperformance and disciplinary incidents.
What we're looking for;
Essential:
- Driving Licence
- Team Leadership and Management experience.
- Experience in developing/mentoring people.
- Multi-faceted Stakeholder relationship management, including Clients, Contractors and members.
Desirable:
- IOSH Managing Safely qualifications
- Waste and/or Fleet management experience
- Level 5 Leadership & Management or equivalent work experience, Transport CPC, COTC/CMS
What's next?
Apply today, so we can make a difference for generations to come.
We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.
We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.
We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Service Delivery Manager
Posted 3 days ago
Job Viewed
Job Description
Service Delivery Manager
Salary : 40,000 per annum, with an annual performance bonus plus Veolia benefits and pension
Hours : 40 hours per week. Monday - Friday
Location : 9 - 13 St James Mill Road, Northampton, NN5 5JW
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.
We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you;
- 25 days of annual leave
- Access to our company pension scheme
- Discounts on everything from groceries to well-known retailers
- Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
- One paid days leave every year to volunteer and support your community
- Ongoing training and development opportunities, allowing you to reach your full potential
What you'll be doing;
- Organise resources (people, vehicles, equipment) to best effect prioritising the well-being of our people and service to our customers and communities.
- Ensuring training and competency checks are in place for all roles.
- Monitor operational performance, follow up on complaints, problem-solve for operational challenges.
- Delivery of a first-time collection culture and all contractual performance KPI's.
- Lead our people & assets to deliver/exceed service expectations.
- Developing an excellent day-to-day relationship with client officers and residents, built on trust and service delivery.
- Ensure operations are run in line with Veolia Minimum Requirements and supporting improvement plans.
- Investigate safety incidents, underperformance and disciplinary incidents.
What we're looking for;
Essential:
- Driving Licence
- Team Leadership and Management experience.
- Experience in developing/mentoring people.
- Multi-faceted Stakeholder relationship management, including Clients, Contractors and members.
Desirable:
- IOSH Managing Safely qualifications
- Waste and/or Fleet management experience
- Level 5 Leadership & Management or equivalent work experience, Transport CPC, COTC/CMS
What's next?
Apply today, so we can make a difference for generations to come.
We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.
We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.
We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Lead Marine Service Delivery Manager
Posted 2 days ago
Job Viewed
Job Description
GE's Power Conversion business, part of GE Vernova, provides electrification systems that are critical to customers' power and energy needs for their high-performance applications. We work with some of the world's major energy, maritime and industrial organizations, helping to enable a transition to energy efficiency and decarbonization, including through our specialist motors, drives and control technologies.
The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).
**Job Description**
As a key member of the Marine Commercial Service team, you will act as single point of operational contact for after-sales activity to a specified set of Marine customers. The Commercial Service team ensures the diverse range of vessels are maintained, stay in operation and are upgraded during their operating lifecycle.
The Service Delivery Manager will be responsible for the commercial management of day-to-day customer enquiries for after sales service, Conversion, Modernisation and Upgrades (CMU) and managing long term service contracts. You will co-ordinate delivery of spares, remote support and field service engineering for a portfolio of integrated systems equipment developed by GE that powers and controls a fleet of offshore vessels, operating in a range of industries from renewable energy to exploration.
You will have the opportunity to interact with various internal teams as well as suppliers and customers operating globally and work on projects from small service orders to multi-million-dollar projects.
**In this role you will focus on:**
+ Building new and enhancing existing customer relationships.
+ Managing Long Term Service Agreements including reactive and planned maintenance activities in globally located Marine vessels.
+ Handling all day-to-day reporting, resourcing, and planning activities from service contracts and ad-hoc service requests.
+ Being accountable for the cost control and financial reporting for service orders received.
+ Liaising with global teams of technical support, field service engineers and project managers to deliver technical, contractual and financial solutions.
**We are looking for a committed and professional individual with:**
+ Extensive experience in the customer service industry.
+ Must be the customer's advocate.
+ Excellent communication at all levels (may be presenting/liaising with senior level customers / GE senior management team).
+ Multi-tasking and time management skills.
+ Understanding of key standard business financial processes (Invoicing/Revenue Recognition/Debt management).
+ Understanding of key financial documents and procedures (project reviews, invoices and purchasing process, Billing and trading process).
+ Experience of negotiating contracts and claims.
+ Permanent Right to Work in the UK and ability to obtain BPSS security clearance
**What will make you stand out:**
+ Engineering background or technical knowledge would be an advantage.
+ Prior offshore service account management experience.
+ Navigating through difficulties and sudden, unexpected inquiries while being able to set priorities and maintain timeliness.
+ Ability to maintain business requirements whilst maintaining customer satisfaction.
**You can expect from us:**
+ Challenging and exciting projects.
+ A work environment where we understand that not everyone has the same expectations about their jobs, careers and work-life balance and we are happy to discuss flexibility requirements such as hybrid working.
+ Attractive compensation.
+ Flexible benefits so you can build a package that fits your personal needs. Some core benefits are: Employer pension contribution (not subject to individual contribution), Income protection, Private Health Insurance and Life Assurance.
+ 26 days vacation + bank holidays.
**Why Join GE Vernova - Power Conversion?**
Be part of a company that's solving global challenges through advanced technology and world-class execution. At GE Vernova, you won't just plan projects - you'll shape progress.
GE Vernova | The Energy to Change the World ( Power Conversion & Storage: Offshore Marine Industries
GE Power Conversion & Storage: Services ( Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Head of Service Delivery - NN16 8TL
Posted 3 days ago
Job Viewed
Job Description
Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.
You’ll find that we have a wide range of careers that may be more surprising than you think!
Why choose us?
We offer a vibrant working environment with:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- lots of opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.
We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
About the roleBe part of our digital journey and help shape the future of one of the largest unitary authorities in the country.
North Northamptonshire Council is on an exciting transformational journey. We are seeking an exceptional individual to join us in delivering the next steps towards our vision and deliver a range of benefits for both our staff and residents. If you have a passion for exploring new ways of working; the drive to deliver exceptional services; and the ambition to continuously improve practices – this could be the ideal role for you.
We are seeking an innovative and dynamic Head of Service Delivery to provide leadership to the Service Delivery team within our growing Technology, Digital and Data (TDD) service.
In this pivotal role, you will have the significant responsibility of translating the Council’s priorities into actionable strategies, plans, and programmes to ensure the provision of a robust, future-proofed service capable of supporting the organisation’s business objectives.
Your contributions will have direct impact upon all staff and Council services, as well as the residents of North Northamptonshire.
Shortlisting: 11th - 22nd August
Technical assessments: w/c 25th August
Interviews: w/c 1st September
About youYou will be an experienced leader in service delivery with a proven track record of managing operational IT services at a senior level. Your ability to make evidence-based decisions and take ownership of ongoing and emergent technology challenges will be crucial.
You must have clear evidence of building and maintaining strong relationships with key suppliers and senior managers, ensuring beneficial outcomes for the Council. And you should have excellent knowledge and experience of contract management and negotiation, and performance management of third parties.
About us Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities. our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.Business Development Manager Branded SaaS Solutions
Posted 3 days ago
Job Viewed
Job Description
Business Development Manager Branded SaaS Solutions
The Client:
A global technology firm with a well-known and respected suite of products and services. They hold a significant share of the UK market where all End-User customers are aware of their strong brand presence. They offer a range of competitive advantages that help to meet and exceed customer demands and expectations. From a culture perspe.
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