7 Professional Services jobs in Reading
Professional Services Intern
Posted 8 days ago
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This Business Management Intern role is a 6-month placement which entails working directly with and assisting NetApp Project Managers, Services Account Executives, and the Professional Services Management Team.
You can be involved in all stages of the project lifecycle, from defining requirements, planning, service delivery and support. You will also learn valuable skills on how an organisation such as NetApp operates in the real world and you will gain an understanding of the activities and interactions required for the development and implementation of large and complex IT infrastructures.
**Job Requirements**
+ Supporting Project Managers on project planning, scheduling, and delivery
+ Support Services Account Executives with presales activities
+ Preparing and delivering project highlight reports to various stakeholders
+ Prepare presales and delivery reporting.
+ Documenting wins and project lessons learnt
+ Managing projects to time cost and quality
+ Forecasting and assessing resource utilization against plans and budget
+ Supporting the EMEA Intern community with networking and events
**Your Profile**
+ Undertaking a bachelor's degree from an accredited university in one of the following disciplines: Business, Management, Marketing, Computer Science (or related IT focused subjects). We would also welcome applications from outside these disciplines if you can demonstrate a proven interest in technology.
+ Highly organized with good time management skills at meeting deadlines.
+ Self-motivated with a desire to learn about and the day to day running of a multinational company.
+ Strong communication and interpersonal skills to deal with multiple stakeholders in a fast-paced work environment.
+ Desire to learn how to lead change and engage with colleagues and customers.
+ Creative and curious with the ability to suggest and implement new ideas.
+ Energetic and dynamic individual who can get different people behind projects.
+ Happy to come into the Windsor Office twice a week as a party of our hybrid work model.
**Application Deadline: 15th October 2025**
**Start Dates:** January 5th, 2026
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
**Equal Opportunity Employer:**
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
**Why NetApp?**
In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family.
We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.
Senior Director, Professional Services GTM

Posted 9 days ago
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Job Description
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
As a key member of Global Technology Solutions services leadership team, the **Senior Director GTM for Global Professional Services** will lead the transformation and growth of NTT DATA's Professional Services portfolio across all regions. This role is central to driving strategic growth, with Professional Services expected to scale to $1 billion in revenue by 2028.
**Role Overview**
+ The successful candidate will define and enable a world-class portfolio of Professional Services, driving growth into high-value services and increase the successful pursuit of global opportunities and embedding hybrid delivery models as a key competitive differentiator. This role requires a visionary yet pragmatic leader who can deliver measurable business outcomes while driving cross-functional alignment.
**Key Responsibilities**
+ **Strategic Growth Leadership** : Develop and execute a global strategy to transform Professional Services from a legacy, hardware-attached model into a high-impact, IP-driven services business, aligned with the next wave of digital transformation.
+ **Portfolio Innovation:** Design and operationalize a services portfolio that capitalizes on software-defined, API-led, AI-enabled, and zero-touch delivery models, ensuring market relevance and competitive differentiation.
+ **Revenue & Profitability Accountability:** Own and drive key performance metrics including order intake (bookings) and as-sold profitability (margin performance), with a focus on accelerating growth and efficiency in the pre-sales channels.
+ **Operational Excellence:** Partner with Global Delivery and Operational leadership to streamline onboarding, accelerate time-to-value, and implement automation strategies that reduce cost and improve customer outcomes.
+ **Business Integration:** Enable seamless integration with Technology Consulting, Support, and Adoption Services to deliver end-to-end Lifecycle Services, maximizing cross-sell and up-sell opportunities.
+ **Organizational Transformation:** Shape and evolve the Target Operating Model to reflect market needs and build the requisite skills and teams.
+ **Thought Leadership:** Serve as an industry advocate, continually scanning market trends to anticipate shifts in customer needs, emerging technologies, and the evolving vendor ecosystem. Participates in industry forums, promote NTT DATA as thought leader.
+ **Sales Enablement:** Clearly articulate the Professional Services and Technology Solutions value proposition to internal Sales and Solutioning teams, and to external clients and partners at all levels of the business.
**In this position you will be required to:**
+ Define and execute a pragmatic transformation roadmap to shift Professional Services from product-attached to platform-driven, recurring revenue models.
+ Develop and evolve proprietary intellectual property and commercial models to accelerate deal velocity and improved margins.
+ Identify and drive high-impact growth initiatives in partnership with regional and focus country leaders.
+ Serve as the Group-level escalation point for critical Professional Services matters.
+ Support regional bookings, growth performance and execution of business targets.
+ Own global PS methodologies, frameworks, tools, and ensure consistent adoption across the organization.
+ Lead a global Community of Practice focused on winning culture and PS excellence.
+ Champion talent growth and promote NTT DATA as a Global Top Employer.
+ Inspire and align a high-performing global PS leadership team around strategy, performance, and shared success.
**Work experience required**
+ 15+ years of progressive experience in Professional Services, with a strong background in leading complex, cross-functional initiatives across global and matrixed organizations.
+ Demonstrated success in establishing and scaling strategic business functions such as Centres of Excellence, Program Management Offices (PMOs), Product Operations, or New Product Development frameworks within enterprise environments.
+ Extensive experience leading large-scale, multinational programs that drive enterprise-wide transformation, with a focus on operational efficiency, business agility, and customer value.
+ Strong understanding of Organizational Change Management (OCM) principles, with practical experience embedding OCM strategies into business transformation initiatives.
+ Proven track record in the successful delivery of digital and technology-enabled solutions, with familiarity in Agile methodologies, DevOps, and iterative delivery frameworks.
+ Established credibility in client-facing roles, with a history of building trusted relationships, ensuring client success, and driving long-term partnership value.
**Workplace type** **:**
Remote Working
**About NTT DATA**
NTT DATA is a $0+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over 3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
ICT Service Delivery Manager

Posted 9 days ago
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Job Description
Job ID
Posted
29-May-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Data Centers, Engineering/Maintenance
Location(s)
Slough - England - United Kingdom of Great Britain and Northern Ireland
**Job Title: ICT Service Delivery Manager**
**Business Sector: Data Centre Solutions, Critical Environment**
**Location: Slough**
**COMPANY PROFILE**
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries.
**Purpose of the Job**
+ The DCS Service Delivery Manager is responsible for controlling and implementing a Cabling Service on a minor project scale.
+ The IT Services Delivery Manager is responsible for liaising with the MS business unit coordinator to ensure delivery of the project within the timescales and budgets are closely monitored
+ It is the DCS Services Delivery Manager's responsibility to liaise closely with their customer and promote a positive image of the company at all times.
+ The DCS Services Delivery Manager is responsible for ensuring that the relevant process and procedures are implemented, and adhered to, at all times.
+ The operational requirements for customer sites are to ensure that, the Service Delivery Manager's team of engineers, are covering 24-hour 365 days per year basis.
+ The IT Services Delivery Manager is responsible for working with the Contract Manager to ensure that adequate resources are available to deliver the service expected by Client.
**Key Responsibilities**
+ Liaise with various IT silos to organise front line support for all minor projects & day to day operations
+ Attend meetings to update IT silos of the progress of projects
+ Attend meetings with IT silos to discuss up & coming day requests
+ Arrange additional labour for weekend or small projects, and for all holidays and cover for sick, sign off addition labour time sheets.
+ Ensure that all staff are wearing the correct uniform supplied by the service provider.
+ Provide quotes for new / enhanced services as required.
+ Provide detailed surveys for existing and new / enhanced services as required.
+ Carry out regular staff appraisals.
+ Ensure that the DCS engineers training is reviewed on a regular basis and that the training matrix is kept up to date.
+ Make sure all health and safety requirements are met, and document any accidents that occur.
+ Attend meetings with the Contract manager to discuss any issues, large scale extra works or additional labour requirements.
+ Attend meetings with MS operations manager to discuss issues, requests & achievements.
+ Make sure all health and safety requirements are met, and document any accidents that occur.
+ Review / Complete Method Statements /Risk assessments when required.
+ Ensure where possible that all team members are on time & wearing the correct clothing as per the contracts requirements
+ Ensure that all monitoring systems and ensure that all requests are carried out to the clients designated timelines.
+ Liaise with business unit front line support staff to ensure that any BU specific I.T. requirements are met and advise accordingly if delays are anticipated.
+ Make sure all work is carried out to the standard expected by the client
+ Ensure that stock is ordered as & when required.
+ Produce the appropriate reports and present to the client on an agreed basis.
+ Provide surveys to CBRE / Client when required.
+ Co-ordinate the solving of faults which may occur.
+ Monitor infrastructure availability and ensure additional components /labour is available to meet the demand.
+ Make sure that all Comms rooms are kept to a standard expected by the client
+ Liaise with electrical department when additional power is or alterations are required
+ Ensure that shift members collect all hardware prior to 5pm from the I.T store or from the relevant store room.
+ Notify the shift of any urgent requirements and time prevailing survey requests and prepare labels etc.
+ Create quotes and submit to the client for approval as and when necessary.
+ Upload all test results associated to infrastructure installations, these may be required for client review or warranty issues.
+ Review the DCS related procedures on a regular basis and update / distribute when necessary.
+ Ensure that the calibrating of all DCS test equipment is calibrated within the relevant periods
+ Ensure frame schedules / business systems are updated as and when changes are carried out.
+ To perform any other duties within your skill set as delegated by your Line Manager
+ To ensure that all IMAC related databases are reviewed and updated, on a regular basis, with the current information.
+ To be responsible for the guardianship of all data bearing assets as they go through the decommissioning process until they are destroyed/removed from site.
**Accountabilities**
+ Directly accountable to the Data Centre Manager for all HR/pay/sickness and training requirements.
+ The post holder has directly reporting staff.
+ This post carries no direct budgetary responsibility but financial awareness is required.
**EQUAL OPPORTUNITIES**
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Head of Service Delivery
Posted 2 days ago
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Job Description
Head of Service Delivery
Location: Oxford, Hybrid
Contract Type: Permanent
Industry: Aerospace Manufacturing
Salary: Up to £110,000 per annum
Summary
As Head of Service Delivery, you will play a pivotal leadership role in ensuring the on-time, on-cost, and on-quality delivery of all commitments to both internal and external customers. You will uphold the highest standards of quality, safety, and operational excellence across multiple operational Delivery Teams.
Acting as a key leader, you will drive customer satisfaction, operational and financial performance, and foster a culture of high performance within your teams.
You will provide strategic leadership and oversight, deputising for the Head of Operations when required, representing the Operations Department to internal corporate stakeholders, local UK leadership, and external customers. You will be accountable for the end-to-end delivery performance of Civil and Defence support contracts and delivery projects, ensuring compliance with KPIs, SLAs, and contractual obligations.
The role demands a strong track record in senior operations leadership, ideally within aerospace, defence, or highly regulated heavy engineering sectors. You will manage diverse operational teams across multiple contracts or programmes, with a deep understanding of support contracts, MRO operations, and complex project delivery. Your leadership will be instrumental in maintaining operational excellence, managing budgets, and ensuring compliance with aviation regulations and safety standards.
This position requires eligibility for Security Clearance (SC) and a DBS check. Compliance with Export Control Regulations is mandatory.
Skills
- Proven senior operations leadership (8+ years) in aerospace, defence, or regulated heavy engineering
- Strategic leadership and team management across multiple operational delivery teams
- Strong knowledge of support contracts, Maintenance, Repair and Overhaul (MRO) operations
- Excellent communication, interpersonal, and influencing skills at all organisational levels
- Demonstrable ability to manage complex projects and multiple priorities simultaneously
- Data-driven decision-making with strong analytical and problem-solving skills
- Proficiency in operational excellence methodologies (Lean, Six Sigma) highly desirable
- Sound commercial acumen including budget and financial management
- Knowledge of aviation regulations and safety standards
- Eligibility for SC clearance and DBS check; compliance with Export Control Regulations
Software/Tools
- Operational performance management systems
- Project and programme management tools
- Data analysis and reporting software
- Lean and Six Sigma toolsets (preferred)
Certifications & Standards
- Bachelor's degree in Engineering, Operations Management, Business Administration, or related field (Master’s degree preferred)
- Security Clearance (SC) eligibility
- DBS clearance
- Operational excellence certifications (Lean, Six Sigma) highly desirable
- Knowledge of aviation safety and regulatory standards
Field Service Delivery Lead
Posted 3 days ago
Job Viewed
Job Description
Field Service Delivery Lead
Rate: £490 Per Day Inside IR35 | 26 weeks+ (likely extension)
Location: Reading (Hybrid - 2 days/week in office, travel as needed)
Start: ASAP | Driver's check required
Key Responsibilities:
- Lead technical delivery for a new Field Management System (engineer scheduling, installs, home checks)
- Ensure solution designs and third-party low-level designs meet requirements
- Review an.
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New Business Sales Manager Contact Centre Solutions
Posted 6 days ago
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Job Description
New Business Sales Manager Contact Centre Solutions
Job Type: Permanent
Location: Surrey, near Woking
Post Code: GU4 7QF
Salary: 45,000 to 55,000 base, 90,000 to 110,000 OTE, Car Allowance and Benefits
Start Date: ASAP
Well established player in the CCaaS and UCaaS market are looking for a New Business Sales Manager Contact Centre Solutions to join their team in Surrey. Primarily working from home, you will spend the majority of your time on the road attending client meetings in London and the South East of England. You will be required to;
- Identify and develop new business opportunities within the marketplace, including sector opportunities and collaboration / partnering opportunities
- Proactively win new business and acquire new customers
- Produce proposals and reports
- Be accountable for achieving Gross Profit targets and associated KPI's
- Identify specific needs and opportunities and recommending products, services and solutions to address those requirements.
As a New Business Sales Manager Contact Centre Solutions, you will have;
- At least 5 years' direct sales experience selling CCaaS / UCaaS with vendors like Zoom, 8x8, Five9, Mitel etc
- Proven and demonstratable New Business Sales and Client Acquisition experience.
- A highly driven and proactive approach, able to sell complex contact centre solutions
- Experience with large scale complex projects
The role will suit individuals currently working as New Business Sales Manager Contact Centre Solutions, Sales Account Manager, Business Development Manager and be living within a commutable distance of Woking, South West London, Surrey, Guildford
or be willing to relocate.
Please forward your CV by clicking Apply Now!
Senior Aesthetician & Wellness Coach - Remote Client Management
Posted 15 days ago
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Job Description
Key Responsibilities:
- Conduct comprehensive virtual consultations with clients to assess skin health, wellness needs, and aesthetic goals.
- Develop personalized skincare regimes and wellness plans tailored to individual client requirements.
- Provide expert advice on product usage, lifestyle adjustments, and advanced treatment options.
- Educate clients on best practices for skin health and overall well-being.
- Utilize secure video conferencing and communication platforms for all client interactions.
- Maintain detailed client records, tracking progress and adjusting treatment plans as necessary.
- Stay up-to-date with the latest advancements in aesthetic treatments, skincare technologies, and wellness trends.
- Collaborate with the marketing and product development teams to provide insights and feedback.
- Offer proactive client support, addressing concerns and ensuring high levels of satisfaction.
- Mentor and support junior members of the remote wellness team.
- Achieve and exceed client retention and satisfaction targets.
- Manage appointments and schedule effectively for remote consultations.
Qualifications and Experience:
- Advanced Diploma in Beauty Therapy or equivalent qualification (e.g., NVQ Level 4, CIDESCO, ITEC).
- Minimum of 5 years of experience as an Aesthetician, with proven expertise in advanced skincare treatments.
- Demonstrable experience in client consultations and personalized treatment planning.
- Strong knowledge of various skin types, conditions, and effective treatment modalities.
- Excellent understanding of holistic wellness principles and their integration with aesthetic care.
- Exceptional communication, interpersonal, and active listening skills.
- Proficiency with video conferencing tools and CRM systems is essential.
- Ability to work independently, manage time effectively, and maintain professionalism in a remote setting.
- Passion for beauty, wellness, and continuous learning.
- Experience in coaching or client advisory roles is highly desirable.
- Professional insurance for remote practice.
This unique role offers the flexibility of working from home while providing high-level aesthetic and wellness expertise to clients. If you are passionate about helping individuals achieve their beauty and wellness goals through remote engagement, this is an ideal opportunity. Join a forward-thinking company that values expertise and client well-being.
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