8 Professional Services jobs in Reading
Senior Director, Professional Services GTM
Posted 15 days ago
Job Viewed
Job Description
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
As a key member of Global Technology Solutions services leadership team, the **Senior Director GTM for Global Professional Services** will lead the transformation and growth of NTT DATA's Professional Services portfolio across all regions. This role is central to driving strategic growth, with Professional Services expected to scale to $1 billion in revenue by 2028.
**Role Overview**
+ The successful candidate will define and enable a world-class portfolio of Professional Services, driving growth into high-value services and increase the successful pursuit of global opportunities and embedding hybrid delivery models as a key competitive differentiator. This role requires a visionary yet pragmatic leader who can deliver measurable business outcomes while driving cross-functional alignment.
**Key Responsibilities**
+ **Strategic Growth Leadership** : Develop and execute a global strategy to transform Professional Services from a legacy, hardware-attached model into a high-impact, IP-driven services business, aligned with the next wave of digital transformation.
+ **Portfolio Innovation:** Design and operationalize a services portfolio that capitalizes on software-defined, API-led, AI-enabled, and zero-touch delivery models, ensuring market relevance and competitive differentiation.
+ **Revenue & Profitability Accountability:** Own and drive key performance metrics including order intake (bookings) and as-sold profitability (margin performance), with a focus on accelerating growth and efficiency in the pre-sales channels.
+ **Operational Excellence:** Partner with Global Delivery and Operational leadership to streamline onboarding, accelerate time-to-value, and implement automation strategies that reduce cost and improve customer outcomes.
+ **Business Integration:** Enable seamless integration with Technology Consulting, Support, and Adoption Services to deliver end-to-end Lifecycle Services, maximizing cross-sell and up-sell opportunities.
+ **Organizational Transformation:** Shape and evolve the Target Operating Model to reflect market needs and build the requisite skills and teams.
+ **Thought Leadership:** Serve as an industry advocate, continually scanning market trends to anticipate shifts in customer needs, emerging technologies, and the evolving vendor ecosystem. Participates in industry forums, promote NTT DATA as thought leader.
+ **Sales Enablement:** Clearly articulate the Professional Services and Technology Solutions value proposition to internal Sales and Solutioning teams, and to external clients and partners at all levels of the business.
**In this position you will be required to:**
+ Define and execute a pragmatic transformation roadmap to shift Professional Services from product-attached to platform-driven, recurring revenue models.
+ Develop and evolve proprietary intellectual property and commercial models to accelerate deal velocity and improved margins.
+ Identify and drive high-impact growth initiatives in partnership with regional and focus country leaders.
+ Serve as the Group-level escalation point for critical Professional Services matters.
+ Support regional bookings, growth performance and execution of business targets.
+ Own global PS methodologies, frameworks, tools, and ensure consistent adoption across the organization.
+ Lead a global Community of Practice focused on winning culture and PS excellence.
+ Champion talent growth and promote NTT DATA as a Global Top Employer.
+ Inspire and align a high-performing global PS leadership team around strategy, performance, and shared success.
**Work experience required**
+ 15+ years of progressive experience in Professional Services, with a strong background in leading complex, cross-functional initiatives across global and matrixed organizations.
+ Demonstrated success in establishing and scaling strategic business functions such as Centres of Excellence, Program Management Offices (PMOs), Product Operations, or New Product Development frameworks within enterprise environments.
+ Extensive experience leading large-scale, multinational programs that drive enterprise-wide transformation, with a focus on operational efficiency, business agility, and customer value.
+ Strong understanding of Organizational Change Management (OCM) principles, with practical experience embedding OCM strategies into business transformation initiatives.
+ Proven track record in the successful delivery of digital and technology-enabled solutions, with familiarity in Agile methodologies, DevOps, and iterative delivery frameworks.
+ Established credibility in client-facing roles, with a history of building trusted relationships, ensuring client success, and driving long-term partnership value.
**Workplace type** **:**
Remote Working
**About NTT DATA**
NTT DATA is a $0+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over 3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Digital Specialist Manager - AI Business Solutions - UKI
Posted today
Job Viewed
Job Description
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team-one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Enterprise sellers and Channel sales teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
SME&C is more than a sales organization-it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.
Join our AI Business Process Digital Solution Area Specialist and Digital Solution Engineer team for a leadership role. Guide strategy development and sales wins through coaching and care, achieving AI Business Process goals. Drive transformations, deploy solutions, and create value. Lead teams, develop strategies and ensure execution, partnering for success. Foster best practices, oversee business across regions, meet targets, and engage with corporate leadership. Be a thought leader connecting Microsoft solutions to customer impact. Lead team through the AI Transformation with domain technical expertise demonstrating solution capabilities. This opportunity will allow you to accelerate your career growth, honing your solution sales and collaboration skills, and deepening your cloud expertise.
This role/team works with industries such as: Public Sector (Gov + Edu), Health, Housing, Travel & Transport, & ISVs
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond?
**Responsibilities**
+ Coach team in modern sales and communications tools & techniques to effectively reach, sell to and manage Microsoft customers using state-of-the-art sales, data, and marketing systems and platforms to deliver a connected customer engagement experience and drive customer satisfaction.
+ Hold team accountable to meet operational standards and rigor to maintain reporting accuracy for key center metrics - including response rates, prospecting activity tracking, pipeline, conversion, velocity, and accuracy. Encourage adoption of program processes, procedures, and tools to provide accurate on-time reporting that maximizes attainment of strategic goals and delivers competitive business insights, trends, and analysis.
+ Share best practices, learnings, and customer insights with stakeholder groups to elevate team capabilities, invest in seller and managers development and skilling to drive change based on insights.
+ Coach your team to collaborate and leverage internal and external stakeholders to develop customer and partner relationships that build, expand and effectively progress opportunities and pipeline through the sales cycle within assigned territory. Facilitate and lead internal communication with the account team and senior-level leadership to get support for your team and eliminate barriers to success.
+ Effectively lead your team through change, keeping them motivated and focused as customer needs and market conditions evolve in a digitally enabled environment.
**Qualifications**
Required:
+ Extensive technology-related sales or account management experience
+ OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND demonstrated technology-related sales or account management experience
+ OR equivalent experience
+ Demonstrated people management experience
Additional:
Experience of Public Sector (Gov + Edu), Health, Housing, Travel & Transport, & ISVs
Extensive sales experience across front and/or back office business (e.g. CRM, ERP etc.)
Sales team management experience
#SMECCareers
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Service Delivery Lead
Posted 4 days ago
Job Viewed
Job Description
At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets.
We are in a period of accelerated growth, following a year of key strategic acquisitions and significant investment across all parts of the business from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career!
Benefits
Here at CV-Library, we value our employees and are committed to offering the best:
- 25 days holiday, plus bank holidays li>Additional day off for your birthday
- Holiday buy/sell scheme
- Life Assurance - up to 3 times your annual salary
- Medicash healthcare cashback plan - includes dental, physio, osteopathy, complementary and alternative therapies such as reflexology
- Discounts as part of Medicash, gym memberships, shopping, entertainment etc.
- Eyecare and flu vouchers
- Employee Assistance Program and Mental Health First Aiders
- Pension contribution up to 7%
- Ongoing training and development - face to face training sessions available throughout the year
- LinkedIn Learning - over 5,000 free courses to choose from
- Long Service Awards
The Role
Hours: Monday-Friday, 9:00-17:30
Location: Fleet, Hampshire
Working Pattern: Hybrid - 3 days per week on site
Responsibilities:
- Ensuring all raised issues are handled and resolved against agreed SLAs and processes
- Recording of all data relating to incidents within the ticketing system ensuring full alignment to the Incident Management Process
- Line Management of the Service Desk
- Actively picking up incidents and requests to support the team
- Management and coordination of Major Incidents to ensure effective closure and communications are adhered to
- Act as a point of contact for the team for escalated queries
- Conduct regular reports to help identify trends, repeat incidents and common issues, providing direction and support to ensure efficiency and adherence to process
- Actively own and manage Problem and Post Incident Records to conclusion/resolution
- Act as deputy for Change manager when called upon
- Management of OOH Rota and acting as a point of escalation
What we're looking for:
- Hands-on experience with Linux
- In-depth knowledge on o365, Windows operating systems and other Microsoft Services
- Good knowledge with Cisco, Ubiquiti, Meraki
- Strong hands-on experience with laptop/PC configuration and physical setup
- Strong understanding of ITIL processes
- Good understanding of Monitoring and Logging including best practice
- Working within an Agile environment using both Kanban and Scrum (preferably using Jira)
We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements.
Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.
Service Delivery Lead
Posted 4 days ago
Job Viewed
Job Description
At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets.
We are in a period of accelerated growth, following a year of key strategic acquisitions and significant investment across all parts of the business from Tech and Data to People and HR, there’s never been a more exciting time to join us or a better place to grow your career!
Benefits
Here at CV-Library, we value our employees and are committed to offering the best:
- 25 days holiday, plus bank holidays
- Additional day off for your birthday
- Holiday buy/sell scheme
- Life Assurance – up to 3 times your annual salary
- Medicash healthcare cashback plan – includes dental, physio, osteopathy, complementary and alternative therapies such as reflexology
- Discounts as part of Medicash, gym memberships, shopping, entertainment etc.
- Eyecare and flu vouchers
- Employee Assistance Program and Mental Health First Aiders
- Pension contribution up to 7%
- Ongoing training and development – face to face training sessions available throughout the year
- LinkedIn Learning – over 5,000 free courses to choose from
- Long Service Awards
The Role
Hours: Monday-Friday, 9:00-17:30
Location: Fleet, Hampshire
Working Pattern: Hybrid – 3 days per week on site
Responsibilities:
- Ensuring all raised issues are handled and resolved against agreed SLAs and processes
- Recording of all data relating to incidents within the ticketing system ensuring full alignment to the Incident Management Process
- Line Management of the Service Desk
- Actively picking up incidents and requests to support the team
- Management and coordination of Major Incidents to ensure effective closure and communications are adhered to
- Act as a point of contact for the team for escalated queries
- Conduct regular reports to help identify trends, repeat incidents and common issues, providing direction and support to ensure efficiency and adherence to process
- Actively own and manage Problem and Post Incident Records to conclusion/resolution
- Act as deputy for Change manager when called upon
- Management of OOH Rota and acting as a point of escalation
What we’re looking for:
- Hands-on experience with Linux
- In-depth knowledge on o365, Windows operating systems and other Microsoft Services
- Good knowledge with Cisco, Ubiquiti, Meraki
- Strong hands-on experience with laptop/PC configuration and physical setup
- Strong understanding of ITIL processes
- Good understanding of Monitoring and Logging including best practice
- Working within an Agile environment using both Kanban and Scrum (preferably using Jira)
We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements.
Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.
Service Delivery Lead (Logistics)
Posted 9 days ago
Job Viewed
Job Description
Position: Service Delivery Lead (Logistics)
Location: Hybrid working with weekly travel between Warwick, Didcot, and Bristol
Contract: Initial 6-month fixed-term contract with high likelihood of extension
Salary: Starting from 50,000 per annum + Additional Benefits!
Join one of the UK's leading utilities providers in a critical delivery role that combines project management, logistics oversight, and stakeholder engagement. We're looking for a Service Delivery Lead to support operational excellence across warehouse, transport, and logistics services!
About the Role:
You'll work closely with the Head of Stock & Logistics to lead service delivery performance across key locations. This is a hands-on, varied role focused on ensuring compliance, stakeholder satisfaction, and continuous improvement across logistics and facilities functions.
Key Responsibilities:
- Lead the planning and delivery of logistics services across multiple sites
- Oversee warehouse and transport performance at Didcot
- Manage supply chain partners and ensure adherence to SHES policies and KPIs
- Provide project support, manage investigations, and lead service development initiatives
- Act as the primary point of contact for stakeholders and internal customers
What We're Looking For:
- Strong project management experience , ideally in a logistics or supply chain setting
- Proven leadership and team management capabilities
- Excellent stakeholder management and communication skills
- Working knowledge of SHES compliance and reporting
- CILT or NEBOSH qualifications desirable
If this role is of interest, please apply with an up-to-date CV
Candidates will ideally show evidence of the above in their CV in order to be considered.
Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Adecco/Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
ICT Service Delivery Manager
Posted 15 days ago
Job Viewed
Job Description
Job ID
213678
Posted
29-May-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Data Centers, Engineering/Maintenance
Location(s)
Slough - England - United Kingdom of Great Britain and Northern Ireland
**Job Title: ICT Service Delivery Manager**
**Business Sector: Data Centre Solutions, Critical Environment**
**Location: Slough**
**COMPANY PROFILE**
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries.
**Purpose of the Job**
+ The DCS Service Delivery Manager is responsible for controlling and implementing a Cabling Service on a minor project scale.
+ The IT Services Delivery Manager is responsible for liaising with the MS business unit coordinator to ensure delivery of the project within the timescales and budgets are closely monitored
+ It is the DCS Services Delivery Manager's responsibility to liaise closely with their customer and promote a positive image of the company at all times.
+ The DCS Services Delivery Manager is responsible for ensuring that the relevant process and procedures are implemented, and adhered to, at all times.
+ The operational requirements for customer sites are to ensure that, the Service Delivery Manager's team of engineers, are covering 24-hour 365 days per year basis.
+ The IT Services Delivery Manager is responsible for working with the Contract Manager to ensure that adequate resources are available to deliver the service expected by Client.
**Key Responsibilities**
+ Liaise with various IT silos to organise front line support for all minor projects & day to day operations
+ Attend meetings to update IT silos of the progress of projects
+ Attend meetings with IT silos to discuss up & coming day requests
+ Arrange additional labour for weekend or small projects, and for all holidays and cover for sick, sign off addition labour time sheets.
+ Ensure that all staff are wearing the correct uniform supplied by the service provider.
+ Provide quotes for new / enhanced services as required.
+ Provide detailed surveys for existing and new / enhanced services as required.
+ Carry out regular staff appraisals.
+ Ensure that the DCS engineers training is reviewed on a regular basis and that the training matrix is kept up to date.
+ Make sure all health and safety requirements are met, and document any accidents that occur.
+ Attend meetings with the Contract manager to discuss any issues, large scale extra works or additional labour requirements.
+ Attend meetings with MS operations manager to discuss issues, requests & achievements.
+ Make sure all health and safety requirements are met, and document any accidents that occur.
+ Review / Complete Method Statements /Risk assessments when required.
+ Ensure where possible that all team members are on time & wearing the correct clothing as per the contracts requirements
+ Ensure that all monitoring systems and ensure that all requests are carried out to the clients designated timelines.
+ Liaise with business unit front line support staff to ensure that any BU specific I.T. requirements are met and advise accordingly if delays are anticipated.
+ Make sure all work is carried out to the standard expected by the client
+ Ensure that stock is ordered as & when required.
+ Produce the appropriate reports and present to the client on an agreed basis.
+ Provide surveys to CBRE / Client when required.
+ Co-ordinate the solving of faults which may occur.
+ Monitor infrastructure availability and ensure additional components /labour is available to meet the demand.
+ Make sure that all Comms rooms are kept to a standard expected by the client
+ Liaise with electrical department when additional power is or alterations are required
+ Ensure that shift members collect all hardware prior to 5pm from the I.T store or from the relevant store room.
+ Notify the shift of any urgent requirements and time prevailing survey requests and prepare labels etc.
+ Create quotes and submit to the client for approval as and when necessary.
+ Upload all test results associated to infrastructure installations, these may be required for client review or warranty issues.
+ Review the DCS related procedures on a regular basis and update / distribute when necessary.
+ Ensure that the calibrating of all DCS test equipment is calibrated within the relevant periods
+ Ensure frame schedules / business systems are updated as and when changes are carried out.
+ To perform any other duties within your skill set as delegated by your Line Manager
+ To ensure that all IMAC related databases are reviewed and updated, on a regular basis, with the current information.
+ To be responsible for the guardianship of all data bearing assets as they go through the decommissioning process until they are destroyed/removed from site.
**Accountabilities**
+ Directly accountable to the Data Centre Manager for all HR/pay/sickness and training requirements.
+ The post holder has directly reporting staff.
+ This post carries no direct budgetary responsibility but financial awareness is required.
**EQUAL OPPORTUNITIES**
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Principal ILS Engineer / Service Delivery Manager
Posted 9 days ago
Job Viewed
Job Description
Principal ILS Engineer / Service Delivery Manager
Location: Weymouth
Work Pattern: Optional 9-day fortnight | Hybrid & Flexible Working Available
Clearance: May be required to maintain security clearance
Step into a world where cutting-edge technology meets mission-critical innovation. We are at the forefront of delivering multi-mission solutions that empower and protect naval forces across allied fleets worldwide.
As the maritime and underwater battlespace evolves, we are pushing boundaries to develop advanced specialist systems that give our 'Five Eyes' Defence customers an unbeatable warfighting edge. From surface vessels to sub-surface operations and unmanned platforms, we are revolutionising naval missions with game-changing technologies.
Our collaborative approach ensures mission success through close partnerships with our customers. Our portfolio includes state-of-the-art sonar, radar, expendables, signature management, and naval power systems.
Join us in shaping the future of naval warfare-safeguarding the seas and empowering navies across the globe.
The Role
We're seeking a Principal ILS Engineer to take ownership of a major product line, leading the development of a complex SONAR system and designing a support contract. You'll manage a team of engineers focused on production and delivery, oversee Technical Assurance Frameworks (TAFs), and define and resource work packages.
You'll also be responsible for Integrated Logistic Support (ILS) documentation and may support safety, environmental protection, and compliance activities.
Ideal Candidate Profile:
- Bachelor's degree (or equivalent) in a relevant engineering discipline
- Experience in complex engineering environments
- Strong leadership and project management skills
- Familiarity with ILS and defence standards
Why Join Us?
We believe in flexible working that fits your life. Whether you prefer remote, hybrid, or on-site work, we'll support you. Our sites offer a 9-day fortnight , giving you every other Friday off.
Additional Benefits Include:
- Flexible start/finish times
- Time Off in Lieu (TOIL) - up to 1 day/month
- 1pm Friday finish
- Annual bonus
- Casual dress code
- 25 days holiday + Christmas shutdown
- Holiday buy/sell options
- Private healthcare, dental, and critical illness options via salary sacrifice
- Reward hub - discounts at 200+ online stores
- Life cover - 4x annual salary
- Pension - 5% employer / 4% employee (with flexible contribution options)
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3.5t Service and Delivery Driver
Posted 9 days ago
Job Viewed
Job Description
Tardis Environmental UK Ltd are a well-established portable toilet and tanker hire business that operate a large fleet of HGV and LGV vehicles across various locations situated throughout the UK. We hire temporary waste and water solutions from 1000ltr waste and water storage tanks up to 30.000ltr storage tanks. Currently members of FORS and holdGold accreditation.
We are currently looking to recrui.
WHJS1_UKTJ