Professional Services Engineer

Fleet, South East KHIPU Networks Ltd

Posted 14 days ago

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Job Description

permanent

KHIPU Networks have an exciting opportunity within their Technical department for a full-time Professional Services Engineer join the team.

Salary: Highly Competitive

Job Type: Permanent

Location: Onsite, Fleet, Hampshire, GU51 3TW. Based on Waterfront Business Park (overlooking Fleet Pond), within 3 minutes’ walk of Fleet mainline train station offering direct links into London

About Us:

KHIPU Networks is an award-winning and highly successful Cyber Security company based in the UK and Africa. We offer outstanding opportunities for candidates of all levels within a dynamic and flexible working environment.

Founded in 2005, KHIPU Networks’ ethos has always been to work in partnership with customers, to understand their environments and challenges so that we can design and deploy ‘Best-of-Breed’ solutions that enable them to meet their strategic goals.

Professional Services Engineer - The Role:

As a Security Professional Services Engineer, you will play a critical role in delivering cutting-edge security solutions to our customers. This role requires hands-on implementation, configuration, and deployment of secure network environments based on a zero-trust model.

You will be responsible for end-to-end project delivery, from scoping to final handover, ensuring the highest standards of security and performance. Your work will involve documenting detailed designs, both high-level and low-level, and creating comprehensive implementation plans. This role will also involve occasional out-of-hours work during project go-lives and cutovers.

Professional Services Engineer – Key Duties:

Solution Design & Implementation

- Design, configure, and deploy secure network environments with a focus on Zero Trust security models

- Deliver end-to-end implementations, from planning to deployment and testing, ensuring the best and most secure configurations for customers

- Create detailed technical documentation, including Low-Level Designs (LLD), High-Level Designs (HLD), and implementation plans

Project Execution

- Follow the established project process, from initial scoping to final documentation and handover to support teams

- Ensure all deployments meet security standards, performance expectations, and customer needs

Customer Engagement

- Travel to customer sites as required for project implementation or troubleshooting

- Conduct workshops and knowledge transfer sessions to educate customers on the solutions being delivered

Documentation & Handover

- Maintain thorough and accurate documentation throughout the project lifecycle

- Develop and present project documentation, including Design, As-Built and ITP documents

- Conduct formal handover to support teams or customers upon project completion

Professional Development

- Actively pursue certifications such as PCNSC and strive for CYBERFORCE Guardian status

- Stay current with industry trends, new technologies, and best practices in security

Out-of-Hours Support

- Participate in go-lives and cutovers, which may involve occasional out-of-hours work

Professional Services Engineer – You:

Technical Skills

- Strong expertise in configuring firewalls, VPNs, and other security solutions, particularly within a Zero Trust framework

- Proficiency with Palo Alto Networks technologies, including experience with PAN-OS

- Familiarity with security concepts such as IDS/IPS

- Hands-on experience with scripting and automation tools to streamline deployment and configuration tasks

- Solid understanding of network protocols and infrastructure (BGP, OSPF), including routing, switching, and load balancing

- Experience with Wireshark or other protocol analysers

- Desired Skills: Good understanding of Cloud environments: Azure, AWS, GCP

Documentation & Design

- Experience using Visio for network diagramming and design visualizations

- Ability to develop comprehensive implementation plans and project documentation

Project Management

- Strong organizational and time management skills, with the ability to meet deadlines and manage multiple projects concurrently

Certifications (Preferred or Required)

- Holds PCNSE / Next-Generation Firewall Engineer, Palo Alto Networks Certified Network Security Consultant (PCNSC) or similar certifications

- Willingness to pursue advanced certifications and professional development in the field of cybersecurity

Soft Skills

- Excellent communication and interpersonal skills, with the ability to effectively collaborate with customers and project teams

- Detail-oriented and results-driven, with a commitment to providing secure, high-quality solutions

- Ability to work both independently and as part of a team in a fast-paced, dynamic environment

Professional Services Engineer – Benefits:

- Competitive salary, dependant on experience

- 26 days’ annual leave entitlement, rising with service

- Private health care policy

- 5% pension contributions

- Life Insurance policy

- Cycle to Work Scheme

- Numerous company events throughout the year

- Regular team building activities throughout the year

- Ample Free Parking Available on site

To submit your application for this exciting full-time Professional Services Engineer opportunity, please click ‘Apply’ now.

This advertiser has chosen not to accept applicants from your region.

Professional Services Engineer

GU13 Fleet, South East KHIPU Networks Ltd

Posted 1 day ago

Job Viewed

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Job Description

full time

KHIPU Networks have an exciting opportunity within their Technical department for a full-time Professional Services Engineer join the team.

Salary: Highly Competitive

Job Type: Permanent

Location: Onsite, Fleet, Hampshire, GU51 3TW. Based on Waterfront Business Park (overlooking Fleet Pond), within 3 minutes’ walk of Fleet mainline train station offering direct links into London

About Us:

KHIPU Networks is an award-winning and highly successful Cyber Security company based in the UK and Africa. We offer outstanding opportunities for candidates of all levels within a dynamic and flexible working environment.

Founded in 2005, KHIPU Networks’ ethos has always been to work in partnership with customers, to understand their environments and challenges so that we can design and deploy ‘Best-of-Breed’ solutions that enable them to meet their strategic goals.

Professional Services Engineer - The Role:

As a Security Professional Services Engineer, you will play a critical role in delivering cutting-edge security solutions to our customers. This role requires hands-on implementation, configuration, and deployment of secure network environments based on a zero-trust model.

You will be responsible for end-to-end project delivery, from scoping to final handover, ensuring the highest standards of security and performance. Your work will involve documenting detailed designs, both high-level and low-level, and creating comprehensive implementation plans. This role will also involve occasional out-of-hours work during project go-lives and cutovers.

Professional Services Engineer – Key Duties:

Solution Design & Implementation

- Design, configure, and deploy secure network environments with a focus on Zero Trust security models

- Deliver end-to-end implementations, from planning to deployment and testing, ensuring the best and most secure configurations for customers

- Create detailed technical documentation, including Low-Level Designs (LLD), High-Level Designs (HLD), and implementation plans

Project Execution

- Follow the established project process, from initial scoping to final documentation and handover to support teams

- Ensure all deployments meet security standards, performance expectations, and customer needs

Customer Engagement

- Travel to customer sites as required for project implementation or troubleshooting

- Conduct workshops and knowledge transfer sessions to educate customers on the solutions being delivered

Documentation & Handover

- Maintain thorough and accurate documentation throughout the project lifecycle

- Develop and present project documentation, including Design, As-Built and ITP documents

- Conduct formal handover to support teams or customers upon project completion

Professional Development

- Actively pursue certifications such as PCNSC and strive for CYBERFORCE Guardian status

- Stay current with industry trends, new technologies, and best practices in security

Out-of-Hours Support

- Participate in go-lives and cutovers, which may involve occasional out-of-hours work

Professional Services Engineer – You:

Technical Skills

- Strong expertise in configuring firewalls, VPNs, and other security solutions, particularly within a Zero Trust framework

- Proficiency with Palo Alto Networks technologies, including experience with PAN-OS

- Familiarity with security concepts such as IDS/IPS

- Hands-on experience with scripting and automation tools to streamline deployment and configuration tasks

- Solid understanding of network protocols and infrastructure (BGP, OSPF), including routing, switching, and load balancing

- Experience with Wireshark or other protocol analysers

- Desired Skills: Good understanding of Cloud environments: Azure, AWS, GCP

Documentation & Design

- Experience using Visio for network diagramming and design visualizations

- Ability to develop comprehensive implementation plans and project documentation

Project Management

- Strong organizational and time management skills, with the ability to meet deadlines and manage multiple projects concurrently

Certifications (Preferred or Required)

- Holds PCNSE / Next-Generation Firewall Engineer, Palo Alto Networks Certified Network Security Consultant (PCNSC) or similar certifications

- Willingness to pursue advanced certifications and professional development in the field of cybersecurity

Soft Skills

- Excellent communication and interpersonal skills, with the ability to effectively collaborate with customers and project teams

- Detail-oriented and results-driven, with a commitment to providing secure, high-quality solutions

- Ability to work both independently and as part of a team in a fast-paced, dynamic environment

Professional Services Engineer – Benefits:

- Competitive salary, dependant on experience

- 26 days’ annual leave entitlement, rising with service

- Private health care policy

- 5% pension contributions

- Life Insurance policy

- Cycle to Work Scheme

- Numerous company events throughout the year

- Regular team building activities throughout the year

- Ample Free Parking Available on site

To submit your application for this exciting full-time Professional Services Engineer opportunity, please click ‘Apply’ now.

This advertiser has chosen not to accept applicants from your region.

Senior Director, Professional Services GTM

Farnborough, South East NTT America, Inc.

Posted 5 days ago

Job Viewed

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Job Description

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
As a key member of Global Technology Solutions services leadership team, the **Senior Director GTM for Global Professional Services** will lead the transformation and growth of NTT DATA's Professional Services portfolio across all regions. This role is central to driving strategic growth, with Professional Services expected to scale to $1 billion in revenue by 2028.
**Role Overview**
+ The successful candidate will define and enable a world-class portfolio of Professional Services, driving growth into high-value services and increase the successful pursuit of global opportunities and embedding hybrid delivery models as a key competitive differentiator. This role requires a visionary yet pragmatic leader who can deliver measurable business outcomes while driving cross-functional alignment.
**Key Responsibilities**
+ **Strategic Growth Leadership** : Develop and execute a global strategy to transform Professional Services from a legacy, hardware-attached model into a high-impact, IP-driven services business, aligned with the next wave of digital transformation.
+ **Portfolio Innovation:** Design and operationalize a services portfolio that capitalizes on software-defined, API-led, AI-enabled, and zero-touch delivery models, ensuring market relevance and competitive differentiation.
+ **Revenue & Profitability Accountability:** Own and drive key performance metrics including order intake (bookings) and as-sold profitability (margin performance), with a focus on accelerating growth and efficiency in the pre-sales channels.
+ **Operational Excellence:** Partner with Global Delivery and Operational leadership to streamline onboarding, accelerate time-to-value, and implement automation strategies that reduce cost and improve customer outcomes.
+ **Business Integration:** Enable seamless integration with Technology Consulting, Support, and Adoption Services to deliver end-to-end Lifecycle Services, maximizing cross-sell and up-sell opportunities.
+ **Organizational Transformation:** Shape and evolve the Target Operating Model to reflect market needs and build the requisite skills and teams.
+ **Thought Leadership:** Serve as an industry advocate, continually scanning market trends to anticipate shifts in customer needs, emerging technologies, and the evolving vendor ecosystem. Participates in industry forums, promote NTT DATA as thought leader.
+ **Sales Enablement:** Clearly articulate the Professional Services and Technology Solutions value proposition to internal Sales and Solutioning teams, and to external clients and partners at all levels of the business.
**In this position you will be required to:**
+ Define and execute a pragmatic transformation roadmap to shift Professional Services from product-attached to platform-driven, recurring revenue models.
+ Develop and evolve proprietary intellectual property and commercial models to accelerate deal velocity and improved margins.
+ Identify and drive high-impact growth initiatives in partnership with regional and focus country leaders.
+ Serve as the Group-level escalation point for critical Professional Services matters.
+ Support regional bookings, growth performance and execution of business targets.
+ Own global PS methodologies, frameworks, tools, and ensure consistent adoption across the organization.
+ Lead a global Community of Practice focused on winning culture and PS excellence.
+ Champion talent growth and promote NTT DATA as a Global Top Employer.
+ Inspire and align a high-performing global PS leadership team around strategy, performance, and shared success.
**Work experience required**
+ 15+ years of progressive experience in Professional Services, with a strong background in leading complex, cross-functional initiatives across global and matrixed organizations.
+ Demonstrated success in establishing and scaling strategic business functions such as Centres of Excellence, Program Management Offices (PMOs), Product Operations, or New Product Development frameworks within enterprise environments.
+ Extensive experience leading large-scale, multinational programs that drive enterprise-wide transformation, with a focus on operational efficiency, business agility, and customer value.
+ Strong understanding of Organizational Change Management (OCM) principles, with practical experience embedding OCM strategies into business transformation initiatives.
+ Proven track record in the successful delivery of digital and technology-enabled solutions, with familiarity in Agile methodologies, DevOps, and iterative delivery frameworks.
+ Established credibility in client-facing roles, with a history of building trusted relationships, ensuring client success, and driving long-term partnership value.
**Workplace type** **:**
Remote Working
**About NTT DATA**
NTT DATA is a $0+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over 3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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NetSuite Overlay Sales representative - Professional Services Automation

Reading, South East Oracle

Posted 5 days ago

Job Viewed

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Job Description

**Job Description**
Do you want to advance your career with the world's first cloud company? Since 1998, Oracle NetSuite has been on a mission to deliver an agile, unified application suite that gives leaders a complete view into their business. Our team is growing, and we're looking for people like you to help us make a global impact.
As the leading cloud business system, NetSuite includes financials, inventory management, HR, professional services automation, commerce, and more. Tens of thousands of customers all over the world trust NetSuite to give their businesses the visibility, agility, and control needed to make data-informed decisions quickly.
NetSuite is a place where you can build your career and have fun while doing so! We're invested in our people, our customers, and the community. As part of Oracle, our benefits are second to none. Joining our passionate team means that you're ready to take your career to the next level. With priceless learning opportunities, strong support, incredible innovation, and volunteer opportunities, NetSuite is committed to creating a workplace where everyone feels empowered and set up for success.
**Responsibilities**
**5 reasons to join the NetSuite team:**
1. NetSuite is the FIRST and BEST Cloud ERP.
2. Major career opportunities because we close deals and have high growth.
3. NetSuite sales reps engage with amazing customers, partners, and businesses.
4. Our culture is fantastic. Collaborative, high energy with an emphasis on work-balance and wellness
5. We offer amazing training & enablement resources and best of breed benefits
This role will work in our NetSuite Overlay sales team selling NetSuite PSA.
For this role we require some element of consulting or pre sales background; this role will demo PSA to both net new customers and existing customers.
You will be using your industry experience, domain expertise, consultative selling, and excellent partner relationship skills, to sell NetSuite Professional Services software. If you have a stellar track record of success selling complex software solutions within the consulting space, are a motivated self-starter, and love working in fast paced environments, you should consider NetSuite to help advance your career! If you want to be part of the premier ERP software provider for small to medium sized businesses, please apply below!
This role will work in our NetSuite Overlay sales team selling NetSuite PSA.
For this role we require some element of consulting or pre sales background; this role will demo PSA to both net new customers and existing customers.
**More About the Opportunity:**
+ Build and Drive a Territory Plan to increase sales within your territory
+ Source and close large revenue deals and new logo acquisitions
+ Assist in driving pipeline velocity activities, including customer references, execute quotes and contract preparation and execution
+ Collaborate with NetSuite Account Managers, Overlay and Enablement to increase sales performance within territory and identify new business opportunities
+ Work on complex ERP and PSA solution-based SaaS sales cycles
+ Continually expanding an excellent understanding of growing and sustaining business in highly competitive and changing marketplaces
This position will be required in our London or Reading offices 2 - 3 days per week
Career Level - IC2
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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ICT Service Delivery Manager

Slough, South East CBRE

Posted 5 days ago

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Job Description

ICT Service Delivery Manager
Job ID
213678
Posted
29-May-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Data Centers, Engineering/Maintenance
Location(s)
Slough - England - United Kingdom of Great Britain and Northern Ireland
**Job Title: ICT Service Delivery Manager**
**Business Sector: Data Centre Solutions, Critical Environment**
**Location: Slough**
**COMPANY PROFILE**
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries.
**Purpose of the Job**
+ The DCS Service Delivery Manager is responsible for controlling and implementing a Cabling Service on a minor project scale.
+ The IT Services Delivery Manager is responsible for liaising with the MS business unit coordinator to ensure delivery of the project within the timescales and budgets are closely monitored
+ It is the DCS Services Delivery Manager's responsibility to liaise closely with their customer and promote a positive image of the company at all times.
+ The DCS Services Delivery Manager is responsible for ensuring that the relevant process and procedures are implemented, and adhered to, at all times.
+ The operational requirements for customer sites are to ensure that, the Service Delivery Manager's team of engineers, are covering 24-hour 365 days per year basis.
+ The IT Services Delivery Manager is responsible for working with the Contract Manager to ensure that adequate resources are available to deliver the service expected by Client.
**Key Responsibilities**
+ Liaise with various IT silos to organise front line support for all minor projects & day to day operations
+ Attend meetings to update IT silos of the progress of projects
+ Attend meetings with IT silos to discuss up & coming day requests
+ Arrange additional labour for weekend or small projects, and for all holidays and cover for sick, sign off addition labour time sheets.
+ Ensure that all staff are wearing the correct uniform supplied by the service provider.
+ Provide quotes for new / enhanced services as required.
+ Provide detailed surveys for existing and new / enhanced services as required.
+ Carry out regular staff appraisals.
+ Ensure that the DCS engineers training is reviewed on a regular basis and that the training matrix is kept up to date.
+ Make sure all health and safety requirements are met, and document any accidents that occur.
+ Attend meetings with the Contract manager to discuss any issues, large scale extra works or additional labour requirements.
+ Attend meetings with MS operations manager to discuss issues, requests & achievements.
+ Make sure all health and safety requirements are met, and document any accidents that occur.
+ Review / Complete Method Statements /Risk assessments when required.
+ Ensure where possible that all team members are on time & wearing the correct clothing as per the contracts requirements
+ Ensure that all monitoring systems and ensure that all requests are carried out to the clients designated timelines.
+ Liaise with business unit front line support staff to ensure that any BU specific I.T. requirements are met and advise accordingly if delays are anticipated.
+ Make sure all work is carried out to the standard expected by the client
+ Ensure that stock is ordered as & when required.
+ Produce the appropriate reports and present to the client on an agreed basis.
+ Provide surveys to CBRE / Client when required.
+ Co-ordinate the solving of faults which may occur.
+ Monitor infrastructure availability and ensure additional components /labour is available to meet the demand.
+ Make sure that all Comms rooms are kept to a standard expected by the client
+ Liaise with electrical department when additional power is or alterations are required
+ Ensure that shift members collect all hardware prior to 5pm from the I.T store or from the relevant store room.
+ Notify the shift of any urgent requirements and time prevailing survey requests and prepare labels etc.
+ Create quotes and submit to the client for approval as and when necessary.
+ Upload all test results associated to infrastructure installations, these may be required for client review or warranty issues.
+ Review the DCS related procedures on a regular basis and update / distribute when necessary.
+ Ensure that the calibrating of all DCS test equipment is calibrated within the relevant periods
+ Ensure frame schedules / business systems are updated as and when changes are carried out.
+ To perform any other duties within your skill set as delegated by your Line Manager
+ To ensure that all IMAC related databases are reviewed and updated, on a regular basis, with the current information.
+ To be responsible for the guardianship of all data bearing assets as they go through the decommissioning process until they are destroyed/removed from site.
**Accountabilities**
+ Directly accountable to the Data Centre Manager for all HR/pay/sickness and training requirements.
+ The post holder has directly reporting staff.
+ This post carries no direct budgetary responsibility but financial awareness is required.
**EQUAL OPPORTUNITIES**
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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