QA & Automation Test Engineer

Slough, South East IT Global Consulting Ltd.

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Job Description

IT Global Consulting Limited is seeking an experienced and highly motivated QA & Automation Test Engineer responsible for testing, maintenance, and ongoing support of the platform. The role acts as the internal focal point for an enterprise platform. The ideal candidate should be self-motivated, ambitious, and committed to staying at the forefront of QA & automation testing technologies.

Duties and Responsibilities
  • Coordinate with the software design team to discuss verification protocols.
  • Identify weaknesses and target areas of software applications.
  • Develop ideas for automated testing procedures.
  • Detect, report, and troubleshoot problems.
  • Design and install software databases.
  • Identify quality issues and prepare test reports.
Requirements
  • Bachelor’s degree in Computer Science, Software Engineering, or a related field.
  • Previous experience as an automation test engineer.
  • Proficiency in programming languages such as Java and VBScript.
  • Knowledge of automation systems, databases, and testing protocols.
  • Strong written and verbal communication skills.
  • Project management skills are a plus.
Skills, Knowledge, and Qualifications

Java, Selenium, JMeter, Postman

Preferred Technologies and Experience

- Nginx

- IPv4 Networking

- Software engineering languages (C/C++/Java/Python/Go/Rust/Node)

- Test automation

- Data technologies (relational and non-relational)

Personal Traits
  • Passion for technology
  • Initiative
  • Self-learning
  • Team player, ownership, and contribution to team knowledge
Certifications (Optional but Advantageous)
  • AWS Certified Cloud Practitioner
  • AWS Certified DevOps Engineer – Professional
  • Sun Certified Java Programmer (SCJP)
  • Sun Certified Web Component Developer (SCWCD)
  • ITILv3 Foundation Certificate
Location and Compensation

Location: Slough, Berkshire, UK

Salary: £40,000 to £50,000

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Quality Assurance Administrator

Surrey, South East £13 Hourly Adecco

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temporary

Quality Assurance Administrator

Are you a detail-oriented professional with a passion for ensuring quality? Do you thrive in a dynamic environment where your contributions make a real difference? If so, we have an exciting opportunity for you!

Position : Quality Assurance Administrator
Contract Type : Temporary
Location : Merstham
Hours : 8 AM - 4 PM

Booking Duration - 3 months, could be extended

Start Date : As soon as next week!

Our client is seeking a Quality Assurance Administrator to join their Imaging Department, where you will play a pivotal role in maintaining the highest standards for client work. This position is perfect for someone who enjoys a challenging yet rewarding role and is looking to grow their skills in a supportive environment.

Key Responsibilities :

  • Conduct thorough quality checks on client projects to ensure accuracy and compliance with standards.
  • Communicate effectively with team members and clients to address any quality concerns.
  • Self-manage your workload and prioritise tasks to meet deadlines.
  • utilise Microsoft Excel and other platforms for data management and reporting.

What We're Looking For :

  • A keen eye for detail and a commitment to quality.
  • Strong communication skills to liaise with various stakeholders.
  • Proficiency in Microsoft platforms, especially Excel.
  • The ability to work independently while being a collaborative team player.

Why Join Us?

  • Supportive Team Environment : Work alongside a friendly team who values your input and expertise.
  • Exciting Project : Be a part of a project launching on September 8th! Your work will have an immediate impact.

If you're ready to take on this exciting challenge, we want to hear from you! Please send your CV to us today, and let's arrange an interview to discuss how you can contribute to our client's success.

Apply Now!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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Quality Assurance Associate

Borehamwood, Eastern £35000 - £40000 Annually Macstaff

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Job Description

permanent

You will like

Working in QA in Elstree near Watford for this global pharmaceutical firm, providing medicine and essential medical products, to people worldwide before, during & after the Covid-19 pandemic. They prioritise emerging markets, partnering with innovative companies to deliver their products to the regions they cannot reach and are renowned for quality in time-critical, temperature-controlled supply chain and logistics and GDP compliance.

You will like

The Quality Assurance Associate QA Associate job itself where you will be working in a QA team of 3 and reporting to the QA Manager engaging with departments across the organisation.

You will be responsible for the day-to-day management of quality-related activities, including excursions, supplier and customer qualifications, deviations, CAPAs, change controls, and risk mitigation efforts. This role requires close collaboration with the Responsible Person (RP/RPi) and other departments across the business.  More specifically:

  • Support the QA Manager in executing assigned Quality Assurance (QA) responsibilities.
  • li>Ensure all planned, scheduled, and unplanned QA activities are carried out, documented, and reported in accordance with company procedures.
  • Assist in the management and continuous improvement of the company’s Quality Management System (QMS).
  • < i>Promote and embed continuous improvement principles across QA processes and documentation.

Quality Management System

  • Maintain and regularly update the Training Matrix and Schedule, coordinating with department managers and QA to ensure all training is current and compliant.
  • li>Monitor and manage the Document Control Log, ensuring accurate tracking of all controlled documents.
  • Oversee the lifecycle of quality documents (SOPs, Work Instructions, Forms, Policies, etc.), from training and implementation to archiving and secure storage.
  • Provide administrative support to the QA Department
  • Assist in the planning and preparation for internal and external audits and inspections.

Change Control, CAPA, and Deviation Management

  • Track, update, and support the implementation of Corrective and Preventive Actions (CAPAs).
  • Collaborate with cross-functional teams to ensure timely execution and compliance with procedures related to change controls, deviations, complaints, and internal GDP audit follow-ups.
  • Assist in the investigation and documentation of quality incidents.

Qualification and Compliance Monitoring

  • Conduct regular compliance checks using MHRA and other regulatory resources.
  • Shadow / support internal compliance audits to ensure adherence to GDP and company standards.
  • Carry out monthly compliance checks on import/export processes.
  • Support the retrieval, review, and closure of temperature monitoring reports.
  • Assist departments in conducting customer and supplier bona fide checks.

Staff Training Administration

  • Administer competency assessments linked to SOP training.
  • Notify relevant staff of upcoming or overdue competency tests, referencing the training matrix.
  • Receive tests and maintain accurate training records.
  • Inform line managers of any non-compliance, including failed assessments or missed deadlines.

Quality Risk Management

  • Support Quality Risk Management and route qualification activities.
  • Understand and support validation activities.

You will have

To be successful as Quality Assurance Associate QA you will bring proven experience in Good Distribution Practice (GDP) quality systems, SOP development, temperature excursion handling, and KPI management. Plus a  healthy mix of the following

    li>Experience in utilising quality system processes (such as, Audit, Deviations, CAPA, Change Control)
  • Excellent administrative and people skills
  • Strong communication skills, with excellent English language skills, (oral and written)
  • A good team player demonstrating a willingness to learn, improve and adapt
  • Strong analytical and problem solving skills, with experience of route cause analysis
  • Possess the ability to work productively and diligently, with initiative and drive, under tight timescales and pressure whilst maintaining high-quality standards
  • Proficient in the use of MS Office applications, especially, Word, Excel and Power Point

You will get

As QA Associate you will enjoy competitive salary ~£35K-£40K DOE + Bonus + Package

You can apply

To Quality Assurance Associate QA Associate pushing the button on this job posting (recommended), or by sending CV in confidence to (url removed)  

UK_MS

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Director of Quality Assurance

TW16 Sunbury, South East Nicholas Associates

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full time


Position: Director of Quality Assurance & Regulatory Affairs

Location: Middlesex

Salary: 85K + benefits

Purpose of the Role

To lead global quality and regulatory strategy, ensuring compliance across the company's product portfolio. This role is pivotal in enabling market access, maintaining high standards, and embedding quality throughout the product lifecycle.

Strategic Leadership

  • Represent role model or servant leader model leadership as a member of senior site management team.
  • Develop and implement the QARA strategy aligned with business goals and regulatory compliance requirements.
  • Collaborate with Engineering, Operations, and Commercial teams to integrate quality and compliance from concept to delivery.
  • Represent the company in regulatory compliance audits and external engagements.

Regulatory Affairs

  • Oversee global product registrations and submissions, including CE marking and international approvals for company products
  • Support in defining regulatory pathways early in product development, including Intended Use and Risk Classification.
  • Ensure compliance with ISO 13485, MDR, FDA 21 CFR Part 820, and other relevant standards.

Quality Assurance

  • Maintain and enhance the Quality Management System (QMS).
  • Lead internal and supplier audits, investigations, and corrective actions.
  • Analyse QA data to drive continuous improvement and risk mitigation.

Project Oversight

  • Lead QARA team in managing regulatory documentation and audit readiness.
  • Support change control and post-market surveillance activities.

Team Development

  • Mentor and develop QARA team members.
  • Ensure training programmes reflect current regulatory and quality practices.

Skills & Experience

  • Proven leadership in QARA within medical devices or regulated industries.
  • Strong engineering background
  • Experience with CE marking, Medical Device Requirements, both EU and UK, regulatory submissions, electrical safety requirements, software validation, and international compliance.
  • Excellent communication and stakeholder engagement skills.
  • Familiarity with electronic QMS and project management tools.

Desirable Qualifications

  • Degree in Engineering, Life Sciences, or related field (Master's preferred).
  • Experience working directly with regulatory bodies.
  • Lead Auditor Certification




About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.

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Director of Quality Assurance

Surrey, South East £85000 Annually Nicholas Associates

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Job Description

permanent


Position: Director of Quality Assurance & Regulatory Affairs

Location: Middlesex

Salary: 85K + benefits

Purpose of the Role

To lead global quality and regulatory strategy, ensuring compliance across the company's product portfolio. This role is pivotal in enabling market access, maintaining high standards, and embedding quality throughout the product lifecycle.

Strategic Leadership

  • Represent role model or servant leader model leadership as a member of senior site management team.
  • Develop and implement the QARA strategy aligned with business goals and regulatory compliance requirements.
  • Collaborate with Engineering, Operations, and Commercial teams to integrate quality and compliance from concept to delivery.
  • Represent the company in regulatory compliance audits and external engagements.

Regulatory Affairs

  • Oversee global product registrations and submissions, including CE marking and international approvals for company products
  • Support in defining regulatory pathways early in product development, including Intended Use and Risk Classification.
  • Ensure compliance with ISO 13485, MDR, FDA 21 CFR Part 820, and other relevant standards.

Quality Assurance

  • Maintain and enhance the Quality Management System (QMS).
  • Lead internal and supplier audits, investigations, and corrective actions.
  • Analyse QA data to drive continuous improvement and risk mitigation.

Project Oversight

  • Lead QARA team in managing regulatory documentation and audit readiness.
  • Support change control and post-market surveillance activities.

Team Development

  • Mentor and develop QARA team members.
  • Ensure training programmes reflect current regulatory and quality practices.

Skills & Experience

  • Proven leadership in QARA within medical devices or regulated industries.
  • Strong engineering background
  • Experience with CE marking, Medical Device Requirements, both EU and UK, regulatory submissions, electrical safety requirements, software validation, and international compliance.
  • Excellent communication and stakeholder engagement skills.
  • Familiarity with electronic QMS and project management tools.

Desirable Qualifications

  • Degree in Engineering, Life Sciences, or related field (Master's preferred).
  • Experience working directly with regulatory bodies.
  • Lead Auditor Certification




About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.

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Quality Assurance Assistant Manager

London, London Marriott

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Job Description

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** London Marriott Hotel County Hall, London County Hall, Westminster Bridge Road, London, London, United Kingdom, SE1 7PBVIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Supports the Director of Quality and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
**CORE WORK ACTIVITIES**
**Supporting Property Operations and Guest Relations Needs**
- Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
- Communicates any variations to the established norms to the appropriate department in a timely manner.
- Sends copy of MOD report to all departments on a daily basis.
- Strives to improve service performance.
- Ensures compliance with all policies, standards and procedures.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
**Supporting Profitability Goals**
- Understands and complies with loss prevention policies and procedures.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
**Managing the Guest Experience**
- Intervenes in any guest/associate situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and associate well being is preserved.
- Empowers associates to provide excellent customer service.
- Provides immediate assistance to guests as requested.
- Serves as a leader in displaying outstanding hospitality skills.
- Sets a positive example for guest relations.
- Responds to and handles guest problems and complaints.
- Ensures associates understand customer service expectations and parameters.
- Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
- Participates in the development and implementation of corrective action plans to improve guest satisfaction.
- Records guest issues in the guest response tracking system.
**Assisting Human Resources Activities**
- Participates as needed in the investigation of associate and guest accidents.
- Observes service behavioUrs of associates and providing feedback to individuals.
- Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
- Celebrates successes and publicly recognizes the contributions of team members.
- Ensures associates are cross-trained to support successfully daily operations.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
- Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Pharmaceutical Quality Assurance Manager

RG1 2AA Reading, South East £75000 Annually WhatJobs

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Job Description

full-time
Our client, a rapidly expanding pharmaceutical company dedicated to improving global health, is seeking a highly skilled and experienced Pharmaceutical Quality Assurance Manager. This critical role is based at our state-of-the-art facility in Reading, Berkshire, UK . The successful candidate will be responsible for establishing, implementing, and maintaining the company's Quality Management System (QMS) to ensure compliance with GxP regulations, including GMP, GCP, and GDP. You will lead a team of QA professionals, conduct internal and external audits, manage deviations and CAPAs, and drive continuous improvement initiatives across all pharmaceutical operations. This position requires a meticulous approach, a deep understanding of regulatory requirements, and strong leadership capabilities.

Key Responsibilities:
  • Develop, implement, and maintain the company's QMS in line with regulatory guidelines (e.g., FDA, EMA).
  • Lead and manage the Quality Assurance team, providing guidance and development.
  • Plan and execute internal and external audits of suppliers, contract manufacturers, and partners.
  • Review and approve critical quality documents, including batch records, validation protocols, and change controls.
  • Investigate deviations, out-of-specification (OOS) results, and customer complaints, implementing robust CAPA plans.
  • Ensure compliance with all relevant pharmaceutical regulations and industry standards.
  • Prepare for and participate in regulatory inspections by health authorities.
  • Manage product quality reviews and annual product quality reviews (APQRs).
  • Drive continuous improvement initiatives to enhance product quality and process efficiency.
  • Provide QA support for product development, manufacturing, and release activities.
  • Train personnel on quality system requirements and Good Manufacturing Practices (GMP).
  • Collaborate with R&D, manufacturing, and regulatory affairs to ensure product quality throughout the lifecycle.
  • Monitor and report on key quality metrics and trends to senior management.
  • Develop and manage the QA budget and resources.
  • Stay updated on regulatory changes and industry best practices in pharmaceutical quality assurance.
Qualifications:
  • Bachelor's degree in Pharmacy, Chemistry, Biology, or a related scientific field. Advanced degree (M.S., Ph.D.) preferred.
  • Minimum of 8 years of experience in Quality Assurance within the pharmaceutical industry.
  • Extensive knowledge of GxP regulations (GMP, GCP, GDP) and quality management systems.
  • Proven experience in leading QA teams and managing audit programs.
  • Strong understanding of pharmaceutical manufacturing processes, validation, and quality control.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Exceptional communication, presentation, and interpersonal skills.
  • Experience in managing deviations, CAPAs, and change control systems.
  • Familiarity with regulatory inspection processes.
  • Ability to work effectively in a fast-paced, regulated environment.
  • Proficiency in quality management software and tools.
Join our client's dedicated team and play a vital role in ensuring the quality and safety of life-changing medicines. This is an excellent opportunity for a seasoned QA professional to make a significant impact in a growing pharmaceutical organization.
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Senior Quality Assurance Engineer

RG1 2LL Reading, South East £60000 Annually WhatJobs

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full-time
Our client is seeking a highly skilled Senior Quality Assurance Engineer to join their dynamic, remote-based team. This pivotal role focuses on ensuring the highest standards of quality in our client's manufacturing processes and products. You will be instrumental in developing and implementing comprehensive quality management systems and procedures. Responsibilities include conducting rigorous quality audits, analyzing production data to identify areas for improvement, and developing corrective and preventive actions (CAPA). You will collaborate closely with engineering, production, and R&D teams to embed quality into every stage of the product lifecycle, from design to final release. The successful candidate will be responsible for establishing quality metrics, tracking performance against these metrics, and reporting findings to senior management. This role demands a deep understanding of quality control principles, statistical process control (SPC), and various quality assurance methodologies. Experience with ISO 9001 or other relevant quality management standards is essential. You must possess excellent analytical and problem-solving skills, with a keen eye for detail. Strong communication and interpersonal skills are required to effectively train and guide colleagues on quality procedures. A Bachelor's degree in Engineering, Manufacturing, or a related technical field is required, along with significant experience in a quality assurance role within a manufacturing or production environment. Proficiency in quality management software and data analysis tools is also expected. This fully remote position offers the opportunity to make a significant impact on product quality from anywhere in the UK.
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Automotive Quality Assurance Engineer

SW1A 0AA London, London £55000 Annually WhatJobs

Posted 9 days ago

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full-time
Our client, a prestigious automotive manufacturer, is seeking an experienced Automotive Quality Assurance Engineer to join their engineering team in the heart of London, England, UK . This role is crucial in ensuring the highest standards of quality and reliability are met across all vehicle components and systems. You will be responsible for developing and implementing comprehensive quality control plans, conducting rigorous testing, and collaborating closely with design and manufacturing teams to identify and resolve any quality issues. Your expertise will directly contribute to delivering exceptional vehicles to customers worldwide.

Key Responsibilities:
  • Develop, implement, and maintain quality assurance plans and procedures for automotive components and systems.
  • Design and execute various testing methodologies, including functional testing, performance testing, and durability testing.
  • Analyze test results, identify defects, and provide detailed reports to engineering and manufacturing teams.
  • Collaborate with design engineers to ensure product designs meet quality and reliability standards.
  • Work closely with manufacturing teams to monitor production processes and ensure adherence to quality specifications.
  • Conduct root cause analysis for quality issues and implement corrective and preventive actions (CAPA).
  • Develop and maintain quality documentation, including test plans, test reports, and validation reports.
  • Stay current with industry standards and regulations related to automotive quality (e.g., ISO/TS 16949, IATF 16949).
  • Participate in supplier quality audits and collaborate with suppliers to ensure component quality.
  • Contribute to continuous improvement initiatives within the quality assurance department.

The ideal candidate will hold a Bachelor's degree in Mechanical Engineering, Electrical Engineering, Automotive Engineering, or a related discipline. A minimum of 5 years of experience in quality assurance or a similar role within the automotive industry is required. Proven experience with quality tools and methodologies such as Six Sigma, Lean Manufacturing, and FMEA is essential. Strong analytical and problem-solving skills, combined with excellent communication and interpersonal abilities, are necessary. Familiarity with automotive diagnostic tools and testing equipment is highly preferred. You must be adept at working collaboratively within cross-functional teams and possess a keen eye for detail. This position requires on-site presence in our London facility to engage directly with testing and manufacturing operations.
London, England, UK
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Revenues & Benefits Quality Assurance Officer

Surrey, South East i-Jobs

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contract
Revenues & Benefits Quality Assurance Officer

Location: High Street, Esher, KT10 9SD
Start Date: ASAP
Contract Duration: 6+ Months
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay rate: £ 21.89 per hour
Job Ref: OR11666
 
Main Purpose of the Role
To assist the Quality Assurance Manager in providing Quality Assurance in Benefits and Local Taxation. This will include property inspection, benefit appeals, review of benefit assessment, and provision of training to Customer Services on policy interpretation, particularly benefit claims.
Specific Duties and Responsibilities
  • Maintain a good knowledge of relevant legislation and court cases related to the Benefits and Local Taxation function of a Local Authority.
  • li>Utilize good communication and negotiation skills to handle difficult situations tactfully and assertively.
  • Possess good IT skills, with previous experience using Revenues and Benefits software (preferably Academy) being advantageous.
  • Assist the Quality Assurance Manager with the Quality Assurance of Housing Benefits and Local Taxation.
  • Conduct property inspections for Council Tax and Business Rates to ensure the accuracy of the Council tax database.
  • Prepare information for and represent the Authority at Tribunals.
  • Respond to complaints and attend valuation tribunals.
  • Implement process changes and provide training on Benefits and Local Taxation to officers within the customer services team, including benefit assessors.
Conduct and Expectations
We expect the highest standards of conduct from our employees, and at all times you must carry out your duties with integrity and in accordance with the Code of Conduct for employees.
Equal Opportunities
We have a strong commitment to achieving equality of opportunity and expect all employees to implement and promote our policy in their own work.
Health and Safety
We are committed to a healthy and safe working environment and expect all employees to implement and promote its policy in all aspects of their work.
Data Protection and Confidentiality
You will have regard for the duty of care owed to personal data and sensitive personal data, ensuring adherence to the Data Protection Act and the Council’s Information Security Policy. We are committed to maintaining the privacy of all staff and customers, expecting all staff to handle personal information sensitively and professionally.
Talent Development
We have a talent development programme that includes regular one-to-ones, mid-year reviews, end-of-year performance reviews, and a strong and varied learning and development programme. You will be expected to get involved in this talent programme to ensure you are performing at the highest level.
Person Specification
Please read the details carefully before completing your application form. This form lists the essential requirements needed for the job. Your application will be considered based on the essential knowledge, skills, abilities, education, and experience required for the job, and candidates will be selected for interview on this basis.
    < i>Education to GCSE, O Level or equivalent.
  • Familiarity with a computerised system and updating records in a live environment.
  • Experience working with legislative/administrative or other rules/regulations and interpreting these in individual circumstances.
  • Experience working with a wide range of complex data and adapting its presentation for different audiences.
  • Experience working in a Quality Assurance or equivalent environment (desirable).
  • Ability to deal diplomatically, build, and maintain relationships with internal and external customers.
  • Knowledge of Local Taxation or Housing Benefit (desirable).
  • Ability to use own initiative to identify and source information.
  • Ability to effectively manage one's own work, ensuring a high standard of professional competence and accuracy, and that targets are met.
  • Organized and able to maintain clear, accurate records of information sources.
  • Use of Microsoft Office to an intermediate standard, particularly Excel.
Special Requirements
  • Access to a suitable vehicle.
  • A Basic DBS disclosure is required for this position.
 
DISCLAIMER:  By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.   
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  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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