Hospitality Manager

BS1 Bristol, South West KFC UK

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Job Description

Restaurant general manager
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.


People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.


What will you spend your time doing?

  • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
  • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
  • Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
  • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
  • Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you:

  • You lead from the front. You’ve managed teams before and know how to bring the best out of people.
  • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
  • You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

  • Pay rate: 
  • Quarterly BONUS that rewards the hustle
  • Extra holiday – more time to recharge
  • Life assurance – we’ve got you covered
  • Free chicken & chips every shift
  • 25% staff discount
  • Gym discounts to keep you moving
  • 200+ high street perks & cashback
  • Wellbeing support that actually helps

KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

#Unitedbythebucket

This advertiser has chosen not to accept applicants from your region.

Hospitality Manager

BS1 Canon's Marsh, South West KFC UK

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Restaurant general manager
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.


People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.


What will you spend your time doing?

  • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
  • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
  • Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
  • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
  • Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you:

  • You lead from the front. You’ve managed teams before and know how to bring the best out of people.
  • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
  • You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

  • Pay rate: 
  • Quarterly BONUS that rewards the hustle
  • Extra holiday – more time to recharge
  • Life assurance – we’ve got you covered
  • Free chicken & chips every shift
  • 25% staff discount
  • Gym discounts to keep you moving
  • 200+ high street perks & cashback
  • Wellbeing support that actually helps

KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

#Unitedbythebucket

This advertiser has chosen not to accept applicants from your region.

Hospitality Operations Manager

BS1 5UJ Bristol, South West £45000 Annually WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client is looking for a seasoned and dynamic Hospitality Operations Manager to oversee their operations in **Bristol, South West England**. This is a pivotal role requiring a strategic thinker with a passion for delivering exceptional guest experiences and driving operational excellence. The successful candidate will be responsible for managing all aspects of the hospitality venue, from daily operations to staff development and financial performance. You will lead a diverse team, fostering a positive and productive work environment that encourages innovation and high performance. Key responsibilities will include managing budgets, controlling costs, ensuring compliance with health and safety regulations, and implementing strategies to enhance guest satisfaction and loyalty. The Operations Manager will also be involved in marketing and sales initiatives to drive revenue and occupancy. We are seeking an individual with a strong understanding of the hospitality industry, excellent leadership qualities, and a proven ability to manage complex operations. A background in hotel management, event management, or a related field is essential. You will be expected to be hands-on and present on-site to ensure smooth operations and to be a visible presence for both staff and guests. This role demands a proactive approach to problem-solving and a commitment to maintaining the highest standards of service. Key duties include:
  • Overseeing daily operations of the hospitality establishment.
  • Managing and motivating a team of staff.
  • Developing and implementing operational strategies to improve efficiency and profitability.
  • Ensuring exceptional customer service standards are met and exceeded.
  • Managing budgets, controlling expenses, and reporting on financial performance.
  • Maintaining compliance with all health, safety, and licensing regulations.
  • Collaborating with marketing and sales teams to drive business growth.
  • Handling guest complaints and resolving issues promptly and professionally.
  • Procuring supplies and managing inventory levels.
  • Conducting regular performance reviews and providing ongoing training for staff.
This is an exciting opportunity for a dedicated professional to make a significant impact in a thriving establishment located in the heart of **Bristol**. If you possess a strategic mindset and a dedication to service excellence, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.

Hospitality Operations Manager

BS1 4RB Bristol, South West £45000 Annually WhatJobs

Posted 4 days ago

Job Viewed

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Job Description

full-time
Our client is seeking an experienced and dynamic Hospitality Operations Manager to oversee the day-to-day operations of their esteemed establishment in Bristol . This role requires a hands-on approach and a commitment to delivering exceptional guest experiences. The ideal candidate will possess a strong understanding of the hospitality industry, with proven leadership skills and a keen eye for detail. You will be responsible for managing various departments, including front of house, food and beverage, and events, ensuring smooth and efficient service delivery. Key responsibilities include staff recruitment, training, and development, maintaining high standards of service quality, managing budgets and financial performance, and ensuring compliance with health, safety, and licensing regulations. You will also be involved in resolving customer complaints, implementing operational improvements, and contributing to the strategic planning of the business. A proactive approach to problem-solving and the ability to motivate and lead a diverse team are essential. Experience in managing events, from initial planning to execution, would be highly advantageous. You should have excellent communication, interpersonal, and organisational skills, with a passion for creating memorable experiences for guests. This is a fantastic opportunity for a dedicated hospitality professional to advance their career in a challenging and rewarding environment.

Responsibilities:
  • Oversee all aspects of daily operations for the hospitality establishment.
  • Manage and motivate a team of staff across various departments.
  • Ensure the highest standards of customer service and guest satisfaction.
  • Develop and implement operational policies and procedures.
  • Manage budgets, control costs, and monitor financial performance.
  • Ensure compliance with all health, safety, and licensing regulations.
  • Handle customer feedback and resolve complaints effectively.
  • Plan and manage events, ensuring seamless execution.
  • Train and develop staff to enhance service quality and team performance.
  • Contribute to marketing and business development initiatives.
Qualifications:
  • Significant experience in hospitality management, with a proven track record of success.
  • Strong leadership, team management, and communication skills.
  • In-depth knowledge of hospitality operations, including F&B and front-of-house.
  • Experience in event management is a plus.
  • Proficiency in hospitality management software and POS systems.
  • Excellent problem-solving and decision-making abilities.
  • Ability to work under pressure and manage multiple priorities.
  • Relevant qualifications in Hospitality Management or Business Administration.
This advertiser has chosen not to accept applicants from your region.

Senior Hospitality Operations Manager

BS8 4LL Bristol, South West £45000 Annually WhatJobs

Posted 4 days ago

Job Viewed

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Job Description

full-time
Our client is looking for a seasoned and highly skilled Senior Hospitality Operations Manager to oversee the day-to-day running of their premier establishments. This is a key leadership role, requiring presence and engagement at the venue. The successful candidate will be responsible for ensuring the highest standards of service excellence across all departments, including food and beverage, accommodation, and events. You will manage and develop a diverse team, fostering a positive and productive work environment, and ensuring staff are trained to deliver exceptional guest experiences. Key responsibilities include overseeing budgeting and financial performance, controlling costs, managing inventory, and optimising operational efficiency. You will be involved in strategic planning, driving revenue growth, and implementing innovative service solutions. Maintaining strong relationships with suppliers and ensuring compliance with health, safety, and licensing regulations are also crucial aspects of this role. The ideal candidate will possess a proven track record in hospitality management, exceptional leadership qualities, and a passion for delivering outstanding customer service. Strong financial acumen, excellent problem-solving abilities, and a commitment to continuous improvement are essential. This role is based at our client's flagship venue in Bristol, South West England, UK . Responsibilities:
  • Oversee all daily operations of the hospitality establishment, ensuring seamless service delivery.
  • Manage and lead the operational teams, including recruitment, training, and performance management.
  • Develop and implement operational strategies to enhance guest satisfaction and loyalty.
  • Manage departmental budgets, control costs, and optimise profitability.
  • Ensure compliance with all health, safety, licensing, and employment regulations.
  • Maintain high standards of quality and service across all guest touchpoints.
  • Develop and manage supplier relationships and inventory control systems.
  • Drive revenue growth through effective sales and marketing initiatives.
  • Conduct regular operational reviews and implement improvements.
  • Act as a role model, embodying the company's values and service ethos.
Qualifications:
  • Significant experience in a senior management role within the hospitality industry.
  • Demonstrated success in managing diverse operational departments.
  • Strong financial management skills, including budgeting and P&L responsibility.
  • Excellent leadership, communication, and interpersonal skills.
  • Proven ability to motivate and develop staff teams.
  • A comprehensive understanding of hospitality best practices and industry trends.
  • Proficiency in hospitality management software and systems.
  • Strong problem-solving and decision-making capabilities.
  • Knowledge of health, safety, and licensing regulations.
  • Passion for delivering exceptional guest experiences.
This advertiser has chosen not to accept applicants from your region.

Senior Hospitality Revenue Manager

BS1 3AH Bristol, South West £55000 Annually WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client is seeking an experienced and data-driven Senior Hospitality Revenue Manager to join their dynamic remote team. In this critical role, you will be responsible for maximizing revenue and optimizing pricing strategies across a portfolio of high-end hospitality venues. You will leverage your deep understanding of market trends, competitive landscapes, and customer behavior to develop and implement sophisticated revenue management tactics. This position requires a proactive approach, exceptional analytical skills, and the ability to work independently within a fast-paced, virtual environment.

Key Responsibilities:
  • Develop and execute comprehensive revenue management strategies to drive occupancy, average daily rate (ADR), and revenue per available room (RevPAR).
  • Conduct in-depth market analysis, competitor benchmarking, and demand forecasting to identify opportunities and mitigate risks.
  • Implement dynamic pricing strategies based on real-time market conditions, events, and historical data.
  • Collaborate with sales, marketing, and operations teams to align revenue goals with overall business objectives.
  • Manage and maintain rate strategies across all distribution channels, including online travel agencies (OTAs), Global Distribution Systems (GDS), and direct bookings.
  • Utilize advanced analytics tools and reporting to track performance, identify key performance indicators (KPIs), and provide actionable insights.
  • Prepare regular reports and presentations for senior management, detailing revenue performance, strategic initiatives, and future outlook.
  • Stay abreast of industry best practices, emerging technologies, and new revenue-generating opportunities.
  • Foster a culture of continuous improvement and innovation within the revenue management function.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field. Master's degree or relevant certifications are a plus.
  • Minimum of 5 years of progressive experience in revenue management within the hospitality sector, with a proven track record of success.
  • Strong analytical and quantitative skills, with proficiency in revenue management software and data analysis tools (e.g., IDeaS, Duetto, Excel, Tableau).
  • Excellent understanding of hotel operations, distribution channels, and market dynamics.
  • Exceptional communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels.
  • Demonstrated ability to work independently, manage multiple priorities, and deliver results in a remote setting.
  • Strategic thinker with a passion for driving profitability and achieving ambitious revenue targets.
This is a fully remote position based out of **Bristol, South West England, UK**, offering the flexibility to work from anywhere within the UK. If you are a seasoned revenue leader looking for an exciting remote opportunity, we encourage you to apply.
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Remote Hospitality Operations Manager

BS1 4AA Bristol, South West £40000 Annually WhatJobs

Posted 15 days ago

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Job Description

full-time
Our client, a prominent hospitality group, is seeking an organized and experienced Remote Hospitality Operations Manager to oversee the operational efficiency and guest experience across their portfolio of venues. This fully remote role requires a dynamic individual who can manage, coordinate, and optimize various operational aspects without being physically present at each location. You will be responsible for developing and implementing operational policies and procedures, managing staff scheduling and performance remotely, overseeing inventory and supply chain management, and ensuring the highest standards of customer service are consistently met. Key duties include analyzing operational data to identify areas for improvement, managing budgets, controlling costs, and ensuring compliance with health, safety, and hygiene regulations. You will act as a central point of contact for venue managers, providing support, guidance, and performance feedback. The ideal candidate will possess a strong background in hospitality management, with a minimum of 5 years of experience in operations or management roles, preferably with multi-site responsibility. Excellent leadership, communication, problem-solving, and organizational skills are crucial. Proficiency with hospitality management software, POS systems, and remote collaboration tools is essential. A proven ability to manage teams and drive performance remotely is paramount. This remote position offers a competitive salary, benefits, and the chance to significantly influence the success of a growing hospitality brand from the comfort of your home.

Key Responsibilities:
  • Oversee daily operations of hospitality venues remotely.
  • Develop and implement operational strategies and procedures.
  • Manage staff scheduling, training, and performance remotely.
  • Monitor inventory, supplies, and vendor relationships.
  • Ensure consistent delivery of high-quality guest experiences.
  • Analyze operational data and implement efficiency improvements.
  • Manage budgets and control operational costs.
  • Ensure compliance with health, safety, and regulatory standards.

Qualifications:
  • Minimum of 5 years of experience in hospitality operations or management.
  • Proven experience managing teams and operations remotely.
  • Strong understanding of hospitality industry best practices.
  • Excellent leadership, communication, and organizational skills.
  • Proficiency in hospitality management software and remote collaboration tools.
  • Ability to analyze financial data and manage budgets effectively.
  • Bachelor's degree in Hospitality Management or a related field is preferred.
This advertiser has chosen not to accept applicants from your region.
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Remote Restaurant Operations Consultant

BS1 3PB Bristol, South West £60000 annum (pro WhatJobs

Posted 4 days ago

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Job Description

contractor
Our client, a rapidly expanding hospitality consultancy, is seeking a highly experienced and innovative Remote Restaurant Operations Consultant to join their esteemed advisory team. This fully remote role is perfect for seasoned professionals with a deep understanding of the catering industry who can provide expert strategic guidance and operational improvements to restaurants and food service businesses across the UK. You will be leveraging your extensive knowledge to enhance efficiency, profitability, and customer experience, all managed from your home office.

Responsibilities:
  • Conduct comprehensive remote assessments of restaurant operations, including front-of-house, back-of-house, supply chain, and financial management.
  • Develop and implement customized operational improvement strategies to enhance efficiency and reduce costs.
  • Advise clients on menu engineering, pricing strategies, and inventory management.
  • Provide expert guidance on staff training, team management, and performance optimization.
  • Assist clients in developing and refining service standards and customer experience protocols.
  • Analyze financial performance data and provide actionable recommendations for increasing profitability.
  • Evaluate and advise on technology solutions for the hospitality sector, such as POS systems and reservation platforms.
  • Conduct market research and competitive analysis to inform client strategies.
  • Prepare detailed reports and presentations outlining findings and recommendations for clients.
  • Maintain strong client relationships and provide ongoing support and consultation.
Qualifications:
  • Minimum of 8 years of experience in restaurant management, operations, or consultancy within the catering industry.
  • Proven track record of successfully improving operational efficiency and profitability for food service establishments.
  • In-depth knowledge of all aspects of restaurant operations, including F&B management, cost control, and HR.
  • Strong financial acumen and analytical skills, with the ability to interpret financial statements.
  • Excellent understanding of current industry trends, culinary arts, and customer service best practices.
  • Exceptional communication, presentation, and interpersonal skills.
  • Proficiency in using project management tools and remote collaboration software.
  • Ability to work independently, manage multiple projects simultaneously, and meet deadlines in a remote setting.
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
  • Experience with fine dining, casual dining, and QSR segments is highly advantageous.
This fully remote consultancy position offers the flexibility to work from anywhere in the UK, allowing you to shape your work environment while driving significant impact in the hospitality sector.
This advertiser has chosen not to accept applicants from your region.

Remote Senior Hospitality Operations Manager

BS1 3AE Bristol, South West £45000 Annually WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client is seeking a seasoned and dynamic Senior Hospitality Operations Manager to lead and optimize their operations in a fully remote capacity. This exciting opportunity requires a strategic thinker with a deep understanding of the hospitality and tourism industry, focusing on operational excellence and guest satisfaction. You will be responsible for overseeing multiple aspects of hospitality services, from conceptualization to execution, ensuring the delivery of exceptional experiences. Your role will involve developing and implementing innovative operational strategies, setting performance benchmarks, and driving efficiency across various hospitality verticals. You will lead and mentor operational teams, fostering a culture of high performance, continuous improvement, and outstanding customer service. Key responsibilities include managing budgets, controlling costs, and identifying opportunities for revenue generation and service enhancement. Strategic planning for service delivery, quality assurance, and adherence to industry best practices will be paramount. You will also be involved in developing and refining operational policies and procedures to ensure consistency and excellence. The ability to analyze market trends, guest feedback, and operational data to drive strategic decisions is crucial. This role demands exceptional leadership, communication, and problem-solving skills, with a proven ability to manage complex operations from a distance. You will collaborate with various departments, including marketing, finance, and human resources, to ensure alignment with overall business objectives. The ideal candidate will have extensive experience in hospitality management, with a strong track record of success in optimizing operations and enhancing guest experiences. A passion for the industry, combined with a data-driven approach to management, is essential. This is a unique chance to shape and lead hospitality operations within a forward-thinking organization, all while enjoying the flexibility of remote work.

Key Responsibilities:
  • Oversee and optimize hospitality operations remotely.
  • Develop and implement strategic operational plans.
  • Manage budgets, control costs, and drive revenue growth.
  • Ensure exceptional guest experiences and service quality.
  • Lead and mentor operational teams.
  • Develop and refine operational policies and procedures.
  • Analyze market trends and guest feedback for strategic improvements.
  • Collaborate with cross-functional departments.
  • Monitor operational performance and implement corrective actions.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Significant experience in senior management roles within the hospitality or tourism industry.
  • Proven track record of operational excellence and P&L management.
  • Strong understanding of hospitality service standards and guest relations.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to analyze data and make informed strategic decisions.
  • Proficiency in hospitality management software.
  • Strong problem-solving and decision-making abilities.
  • Proven ability to manage effectively in a remote environment.
This is a fantastic opportunity to drive innovation in hospitality management from a remote base.
This advertiser has chosen not to accept applicants from your region.

Senior Hospitality Experience Manager (Remote)

BS1 4BP Bristol, South West £40000 Annually WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client, a highly regarded leader in the hospitality and tourism sector, is seeking an experienced Senior Hospitality Experience Manager to join their innovative team. This is a fully remote position, offering a unique opportunity to shape exceptional guest experiences and drive customer loyalty from anywhere in the UK. You will be responsible for developing and implementing strategies that enhance guest satisfaction across various touchpoints, analyzing feedback, and driving service excellence. This role requires a deep understanding of the hospitality landscape and a passion for creating memorable guest journeys.

Key Responsibilities:
  • Develop and execute comprehensive guest experience strategies to elevate service standards and foster customer loyalty.
  • Analyze guest feedback, reviews, and data to identify areas for improvement and implement service enhancements.
  • Create and manage customer journey maps, identifying key touchpoints and opportunities for delight.
  • Develop and implement training programs for front-line staff to ensure consistent delivery of exceptional service.
  • Collaborate with marketing and operations teams to align guest experience initiatives with brand objectives.
  • Manage and monitor online reputation and guest review platforms.
  • Identify and implement innovative solutions to enhance the overall guest experience.
  • Analyze industry trends and competitor best practices to inform strategic decision-making.
  • Develop and manage budgets related to guest experience initiatives.
  • Act as an ambassador for the brand, embodying its values and service standards.
Qualifications:
  • A Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.
  • Proven experience in a senior role within hospitality management, focusing on guest experience, customer service, or operations.
  • Demonstrated success in developing and implementing guest experience strategies that have improved satisfaction and loyalty.
  • Strong analytical skills, with the ability to interpret guest feedback and data to drive actionable insights.
  • Excellent communication, interpersonal, and presentation skills.
  • Proficiency in customer relationship management (CRM) systems and feedback platforms.
  • A creative and proactive approach to problem-solving.
  • Passion for the hospitality industry and a commitment to delivering exceptional service.
  • Ability to work autonomously and manage multiple projects effectively in a remote setting.
This fully remote role is perfect for a driven hospitality professional looking for flexibility and the chance to make a significant impact on guest satisfaction without the need to be in a physical office. If you are passionate about creating unforgettable experiences, apply today.
This advertiser has chosen not to accept applicants from your region.
 

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