72 Restaurant Managers jobs in Bristol
Assistant Hospitality Manager (KD12941R) - Bath, BA2 7AY
BA2 7AY Bath, South West
University of Bath
Posted today
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Job Description
Assistant Hospitality Manager (KD12941R) - Bath, BA2 7AY About the role
This role is eligible for the Campus Services New Starter Bonus* (£1,000) and Campus Services Refer a Friend bonus.
The University Hospitality department isn't just about student catering. We have several outlets on campus all serving high quality food and drink options. As well as catering to students, we host large conferences and banquets. Our customers are as diverse as our food.
About youThe successful candidate will have experience of striving for excellent standards of customer service and of providing team members with operational training. You will have significant front of house hospitality management experience and demonstrate the ability to effectively lead and motivate team members. You will have knowledge of relevant health and safety regulations and licencing laws and experience in financial, budgetary and variance reporting. You should also have excellent organisational skills, with the ability to manage multiple priorities in a high-volume environment.
- Manage the front of house operations in your area of responsibility and ensure that excellent customer service is delivered at all times.
- Ensure that procedures regarding financial control, Health and Safety, Licencing Law, HACCP and staffing are carried out within University guidelines.
- Maintain customer care and service standards and have an awareness of product knowledge and merchandising.
- Work with the Hospitality management team and undertake training to deliver projects that will develop food & beverage offering, management and customer service.
Flexibility is important and the role includes early morning, evening and weekend working on a 5 out of 7 days per week contract (36.5 hours per week).
Further informationThis role is offered on a full time (36.5 hours per week) permanent basis.
For an informal discussion about the role please contact Jane Hately on , however please ensure that you submit your application through the university website.
Campus Services New Starter bonus *. In addition to the great benefits Campus Services’ offers, we can offer you a £,000 bonus. This is payable the month after successfully passing your six months’ probation. Please note this bonus is pro rata for part time positions.
This role is also eligible for the Campus Services Refer a Friend bonus* . If a University staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying you select ‘Campus Services Employee Referral’ when answering the question ‘Where did you learn of this job?' and email the name of the person who referred you.
- Both bonuses are subject to terms and conditions.
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.
What we can offer youWe're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:
- Free counselling services through Health Assured
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discount at Team Bath gym
- Staff discounts on postgraduate tuition fees
- Staff discount on language courses
- Generous employer contributory pension schemes
- Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
- A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
- Free entry to the Holburne Museum in Bath
- Local discounts and more
- A family-friendly workplace
- An excellent reward package that recognises the talents of our diverse workforce
- Relocation allowance
- Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses
Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us X and LinkedIn .
Closing Date: 06 Oct 2025
Department: Operations & Facilities Support
Salary: £26,338 to £29 59
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0
Restaurant Operations Manager
BS1 5TR Bristol, South West
£38000 Annually
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Posted 3 days ago
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Our client, a highly-rated restaurant known for its innovative cuisine and exceptional service, is looking for an experienced and dynamic Restaurant Operations Manager to oversee their operations in Bristol, South West England, UK . This role demands a hands-on leader with a passion for hospitality, proven management skills, and a keen eye for detail, responsible for ensuring the smooth and profitable day-to-day running of the establishment. You will be the key link between front-of-house and back-of-house operations, driving efficiency, guest satisfaction, and team performance.
Key responsibilities include managing all aspects of restaurant operations, including staffing, scheduling, inventory control, and vendor management. You will be responsible for maintaining the highest standards of service quality, food and beverage presentation, and overall guest experience. Developing and implementing operational strategies to improve efficiency, reduce costs, and increase profitability will be a primary focus. This includes managing budgets, overseeing cash handling procedures, and ensuring compliance with health, safety, and hygiene regulations. You will lead, train, and motivate the front-of-house and back-of-house teams, fostering a positive and productive work environment. Handling customer feedback and resolving any service issues promptly and professionally is essential. Furthermore, you will collaborate with the Executive Chef and management team on menu development, marketing initiatives, and overall business strategy.
The ideal candidate will have a minimum of 4 years of progressive experience in restaurant management, preferably in a high-volume or fine dining environment. A strong understanding of F&B operations, cost control, inventory management, and staff training is essential. Excellent leadership, communication, problem-solving, and interpersonal skills are crucial for this role. The ability to remain calm and effective under pressure, manage multiple priorities, and make sound decisions is highly valued. A passion for the hospitality industry and a commitment to delivering exceptional guest experiences are paramount. Experience with restaurant POS systems and inventory management software is required. This is a fantastic opportunity for a dedicated professional to take on a leadership role within a respected dining establishment in Bristol, South West England, UK .
Key responsibilities include managing all aspects of restaurant operations, including staffing, scheduling, inventory control, and vendor management. You will be responsible for maintaining the highest standards of service quality, food and beverage presentation, and overall guest experience. Developing and implementing operational strategies to improve efficiency, reduce costs, and increase profitability will be a primary focus. This includes managing budgets, overseeing cash handling procedures, and ensuring compliance with health, safety, and hygiene regulations. You will lead, train, and motivate the front-of-house and back-of-house teams, fostering a positive and productive work environment. Handling customer feedback and resolving any service issues promptly and professionally is essential. Furthermore, you will collaborate with the Executive Chef and management team on menu development, marketing initiatives, and overall business strategy.
The ideal candidate will have a minimum of 4 years of progressive experience in restaurant management, preferably in a high-volume or fine dining environment. A strong understanding of F&B operations, cost control, inventory management, and staff training is essential. Excellent leadership, communication, problem-solving, and interpersonal skills are crucial for this role. The ability to remain calm and effective under pressure, manage multiple priorities, and make sound decisions is highly valued. A passion for the hospitality industry and a commitment to delivering exceptional guest experiences are paramount. Experience with restaurant POS systems and inventory management software is required. This is a fantastic opportunity for a dedicated professional to take on a leadership role within a respected dining establishment in Bristol, South West England, UK .
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1
Senior Hospitality Operations Manager
BS1 6JR Bristol, South West
£45000 Annually
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Posted 3 days ago
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Job Description
Our client, a highly regarded hotel and venue situated in the heart of **Bristol, South West England, UK**, is seeking an experienced and dynamic Senior Hospitality Operations Manager to lead their diverse operational departments. This key leadership role is responsible for ensuring the delivery of exceptional guest experiences, optimising operational efficiency, and driving profitability across all areas of the hotel.
Key Responsibilities:
Qualifications and Skills:
This is a superb opportunity for a seasoned hospitality professional to take on a challenging and rewarding role in a prime location within **Bristol**. If you are a motivated leader dedicated to excellence in hospitality, we invite you to apply.
Key Responsibilities:
- Oversee the daily operations of all hotel departments, including Front Office, Food & Beverage, Housekeeping, and Events.
- Ensure the highest standards of guest service are consistently delivered, addressing and resolving guest feedback promptly and effectively.
- Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
- Manage departmental budgets, controlling costs, optimising revenue, and achieving financial targets.
- Lead, mentor, and motivate a team of department heads and their staff, fostering a positive and high-performing work environment.
- Oversee recruitment, training, performance management, and development of operational staff.
- Ensure compliance with all health, safety, licensing, and hygiene regulations.
- Collaborate with the Sales and Marketing teams to develop and execute strategies that drive occupancy and revenue.
- Manage supplier relationships and inventory controls for all operational departments.
- Contribute to strategic planning and business development initiatives for the hotel.
Qualifications and Skills:
- Extensive experience in hotel operations management, with a proven track record in a senior leadership role.
- Comprehensive knowledge of Front Office, Food & Beverage, Housekeeping, and Events operations.
- Strong financial acumen, with experience in budgeting, P&L management, and revenue optimisation.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to drive guest satisfaction and service excellence.
- Proficiency in hotel management software and systems.
- Ability to work effectively under pressure and manage multiple priorities in a fast-paced environment.
- A degree in Hospitality Management or a related field is highly desirable.
- Strong understanding of health, safety, and licensing regulations within the hospitality industry.
- A passion for delivering outstanding customer experiences.
This is a superb opportunity for a seasoned hospitality professional to take on a challenging and rewarding role in a prime location within **Bristol**. If you are a motivated leader dedicated to excellence in hospitality, we invite you to apply.
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2
Senior Hospitality Operations Manager
EH1 2EP Bristol, South West
£50000 Annually
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Posted 3 days ago
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Job Description
Our client, a renowned leader in the hospitality and tourism sector, is seeking an experienced Senior Hospitality Operations Manager to lead and enhance their operational excellence. This is a fully remote position, allowing you to manage operations and drive strategy from your preferred location. You will be responsible for overseeing multiple aspects of hospitality operations, ensuring the delivery of exceptional guest experiences, maintaining high service standards, and driving operational efficiency and profitability. The ideal candidate will possess a deep understanding of hotel management, food and beverage operations, customer service, and staff management. You will play a crucial role in developing and implementing operational strategies, setting performance targets, and leading teams to achieve outstanding results.
This role demands strong leadership qualities, excellent communication and interpersonal skills, and a strategic mindset. You will be adept at analysing operational data, identifying areas for improvement, and implementing effective solutions. As a remote professional, you must be highly organised, self-motivated, and able to manage a diverse range of responsibilities effectively. Your duties will include budget management, cost control, staff training and development, and ensuring compliance with health, safety, and quality regulations. You will work collaboratively with various departments, including sales, marketing, and finance, to ensure seamless operations and achieve business objectives. This is an exciting opportunity to influence the direction of a prominent hospitality group and contribute to its continued success.
Key Responsibilities:
This role demands strong leadership qualities, excellent communication and interpersonal skills, and a strategic mindset. You will be adept at analysing operational data, identifying areas for improvement, and implementing effective solutions. As a remote professional, you must be highly organised, self-motivated, and able to manage a diverse range of responsibilities effectively. Your duties will include budget management, cost control, staff training and development, and ensuring compliance with health, safety, and quality regulations. You will work collaboratively with various departments, including sales, marketing, and finance, to ensure seamless operations and achieve business objectives. This is an exciting opportunity to influence the direction of a prominent hospitality group and contribute to its continued success.
Key Responsibilities:
- Oversee daily operations across multiple hospitality units, ensuring high standards of service and guest satisfaction.
- Develop and implement operational strategies to improve efficiency and profitability.
- Manage budgets, control costs, and optimise resource allocation.
- Lead, mentor, and develop operational teams, fostering a positive work environment.
- Ensure adherence to quality standards, health, safety, and hygiene regulations.
- Drive initiatives to enhance the guest experience and customer loyalty.
- Collaborate with sales and marketing teams to support business growth.
- Analyse operational performance data and implement corrective actions as needed.
- Stay abreast of industry trends and best practices in hospitality management.
- Manage vendor relationships and ensure effective procurement of supplies and services.
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3
Senior Hospitality Operations Manager
BS1 4DQ Bristol, South West
£65000 Annually
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Posted 3 days ago
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Job Description
Our client, a distinguished group of boutique hotels and premium venues, is seeking a highly experienced Senior Hospitality Operations Manager to lead their remote operational support team. This is a unique opportunity to leverage your extensive experience in the hospitality sector to oversee and optimize operations across multiple properties, all while working from a remote location. You will be responsible for driving operational excellence, ensuring exceptional guest experiences, managing budgets, and implementing best practices in service delivery and efficiency. The ideal candidate will possess a strong understanding of hotel and venue management, outstanding leadership qualities, and a proven ability to manage and inspire teams from a distance.
Responsibilities:
Responsibilities:
- Oversee and optimize the day-to-day operations of multiple hospitality venues remotely.
- Develop and implement strategies to enhance guest satisfaction and service quality across all properties.
- Manage operational budgets, control costs, and ensure profitability targets are met.
- Establish and maintain high standards of operational efficiency, hygiene, and safety.
- Lead, motivate, and manage a remote team of venue managers and operational staff.
- Implement and monitor performance metrics, providing regular reports on key operational areas.
- Collaborate with department heads (e.g., Food & Beverage, Front Office, Housekeeping) to ensure seamless service delivery.
- Develop and deliver training programs to enhance staff skills and service standards.
- Identify opportunities for operational improvements and implement innovative solutions.
- Manage supplier relationships and negotiate contracts for operational supplies and services.
- Ensure compliance with all relevant licensing, health and safety, and employment regulations.
- Conduct virtual property inspections and provide feedback and guidance to on-site teams.
- Act as a key point of contact for operational escalations and problem resolution.
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 8 years of progressive experience in hospitality operations management, with a proven track record in senior leadership roles.
- Demonstrated success in managing multiple venues or large-scale operations.
- Strong understanding of hotel and venue operations, including F&B, accommodation, events, and customer service.
- Excellent financial acumen, including budgeting, forecasting, and cost control.
- Proven ability to lead, mentor, and inspire remote teams.
- Exceptional communication, interpersonal, and problem-solving skills.
- Proficiency in using hospitality management software and remote collaboration tools.
- Ability to travel occasionally to properties as required for key events or inspections.
- Resilience, adaptability, and a proactive approach to managing complex operational challenges.
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4
Senior Hospitality Operations Manager
BS1 6LT Bristol, South West
£48000 Annually
WhatJobs
Posted 3 days ago
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Job Description
Our client is seeking a dynamic and experienced Senior Hospitality Operations Manager to oversee and enhance the operational excellence of their renowned establishment in **Bristol, South West England, UK**. This role is key to ensuring seamless delivery of exceptional guest experiences across all departments, from front-of-house to back-of-house services. The ideal candidate will possess a deep understanding of the hospitality industry, strong leadership capabilities, and a proven ability to manage teams, optimize resources, and drive profitability.
Key Responsibilities:
Qualifications and Skills:
This is an exciting opportunity to lead operations in a prestigious setting in **Bristol, South West England, UK**. We offer a competitive salary, comprehensive benefits, and a dynamic working environment that blends office-based strategic planning with on-site operational oversight.
Key Responsibilities:
- Lead and manage the day-to-day operations of multiple hospitality departments, including food and beverage, accommodation, events, and customer service.
- Develop and implement operational strategies to enhance guest satisfaction, service quality, and operational efficiency.
- Set and achieve financial targets, including revenue generation, cost control, and budget management for operational areas.
- Recruit, train, mentor, and manage a high-performing team, fostering a positive and productive work environment.
- Ensure adherence to all health, safety, and hygiene regulations, including food safety standards and licensing requirements.
- Oversee inventory management, procurement, and vendor relations to ensure optimal stock levels and cost-effectiveness.
- Develop and implement effective marketing and sales strategies in coordination with the management team.
- Monitor customer feedback and implement service improvements to consistently exceed guest expectations.
- Manage the scheduling and rostering of staff to ensure adequate coverage and operational flow.
- Collaborate with the executive management team on strategic planning, business development, and performance reviews.
- Maintain detailed operational reports and analyze performance data to identify trends and areas for improvement.
- Drive initiatives to enhance the overall guest experience and brand reputation.
Qualifications and Skills:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years' experience in a senior management role within the hospitality industry.
- Proven track record of successfully managing diverse operational departments and teams.
- Strong understanding of P&L statements, budgeting, and financial management.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to drive service excellence and guest satisfaction.
- Proficiency in property management systems (PMS) and other relevant hospitality software.
- Knowledge of current hospitality trends and best practices.
- Ability to work effectively under pressure and make sound decisions.
- Strong problem-solving and organizational skills.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
This is an exciting opportunity to lead operations in a prestigious setting in **Bristol, South West England, UK**. We offer a competitive salary, comprehensive benefits, and a dynamic working environment that blends office-based strategic planning with on-site operational oversight.
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5
Lead Hospitality Project Manager
BS1 6EH Bristol, South West
£60000 Annually
WhatJobs
Posted 3 days ago
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Job Description
Our client, a forward-thinking hospitality group renowned for its innovative concepts, is seeking a seasoned Lead Hospitality Project Manager to spearhead the development and execution of new ventures and refurbishments across their expanding portfolio. This is a fully remote position, ideal for an organised and proactive individual who can manage complex projects from conception through to completion. The successful candidate will be responsible for defining project scope, managing budgets, coordinating with internal teams and external contractors, and ensuring projects are delivered on time, within budget, and to the highest standards.
Key Responsibilities:
The ideal candidate will possess a minimum of 7 years of project management experience, with a significant portion focused within the hospitality or retail sectors. A strong understanding of construction, design, and procurement processes is essential. Proven experience in managing multiple complex projects simultaneously is required. Excellent leadership, communication, negotiation, and problem-solving skills are paramount. Project Management Professional (PMP) or equivalent certification is highly desirable. This remote role allows you to drive critical hospitality projects from **Bristol, South West England, UK**, or any other UK location, working with a dynamic and ambitious team.
Key Responsibilities:
- Lead the end-to-end management of hospitality projects, including new hotel openings, restaurant launches, and significant renovations.
- Develop detailed project plans, timelines, and budgets in collaboration with stakeholders.
- Coordinate and manage all project activities, including design, procurement, construction, and fit-out phases.
- Oversee relationships with architects, designers, contractors, and suppliers, ensuring quality and timely delivery.
- Conduct feasibility studies and site assessments for potential new projects.
- Ensure all projects comply with brand standards, operational requirements, and relevant regulations.
- Manage risks and issues, developing mitigation strategies to keep projects on track.
- Regularly report on project progress, budget status, and key milestones to senior management.
- Facilitate communication and collaboration among diverse project teams and stakeholders.
- Conduct post-project reviews to identify lessons learned and areas for improvement.
- Champion innovation and sustainability in project design and execution.
- Ensure seamless handover of completed projects to operational teams.
The ideal candidate will possess a minimum of 7 years of project management experience, with a significant portion focused within the hospitality or retail sectors. A strong understanding of construction, design, and procurement processes is essential. Proven experience in managing multiple complex projects simultaneously is required. Excellent leadership, communication, negotiation, and problem-solving skills are paramount. Project Management Professional (PMP) or equivalent certification is highly desirable. This remote role allows you to drive critical hospitality projects from **Bristol, South West England, UK**, or any other UK location, working with a dynamic and ambitious team.
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6
Senior Hospitality Operations Manager
BS1 3BX Bristol, South West
£45000 Annually
WhatJobs
Posted 3 days ago
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Job Description
Our client, a prestigious hotel group known for its exceptional service and unique guest experiences, is seeking an experienced Senior Hospitality Operations Manager for their flagship property in Bristol, South West England, UK . This key leadership role is responsible for overseeing the day-to-day operations of multiple departments, including Food & Beverage, Rooms Division, and Guest Services, ensuring the highest standards of quality, efficiency, and guest satisfaction. The ideal candidate will have a strong background in hotel management, exceptional leadership skills, and a passion for delivering world-class hospitality.
Responsibilities:
Responsibilities:
- Oversee and direct the operations of various hotel departments, including Food & Beverage, Front Office, Housekeeping, and Events.
- Develop and implement operational strategies to enhance guest satisfaction, revenue generation, and cost control.
- Manage departmental budgets, forecasts, and financial performance, identifying opportunities for revenue growth and expense reduction.
- Lead, motivate, and develop a team of department managers and staff, fostering a culture of excellence and continuous improvement.
- Ensure compliance with all health, safety, and hygiene regulations.
- Monitor service standards and implement corrective actions to maintain exceptional guest experiences.
- Develop and maintain strong relationships with suppliers and vendors.
- Collaborate with the General Manager and other key stakeholders on strategic planning and business development.
- Handle escalated guest complaints and resolve issues promptly and professionally.
- Conduct regular operational audits and inspections to ensure service quality and adherence to brand standards.
- Oversee recruitment, training, and performance management of staff within operational departments.
- Implement and manage effective inventory and purchasing procedures.
- Drive innovation in service delivery and operational efficiency.
- Ensure all operational areas are well-maintained and presentable.
- Stay updated on industry trends and best practices in hospitality management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hotel operations management, with at least 3 years in a senior role.
- Proven track record of successfully managing multiple hotel departments and achieving operational excellence.
- Strong financial acumen and experience managing P&Ls.
- Excellent leadership, communication, and interpersonal skills.
- In-depth knowledge of hotel operations, including F&B, rooms division, and event management.
- Proficiency with hotel management software (PMS, POS systems).
- Ability to work under pressure and make sound decisions in a fast-paced environment.
- Strong problem-solving skills and a customer-centric approach.
- Experience in training and developing teams.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
- Knowledge of local health and safety regulations.
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7
Remote Hospitality Experience Manager
BS1 4AG Bristol, South West
£50000 Annually
WhatJobs
Posted 3 days ago
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Job Description
Our client is seeking a visionary and highly experienced Remote Hospitality Experience Manager to redefine and elevate guest journeys. This is a unique, fully remote opportunity for a passionate individual to design and implement exceptional customer experiences across various hospitality touchpoints, from initial booking to post-stay engagement. You will be instrumental in crafting seamless, memorable, and personalized experiences for guests, leveraging digital tools and innovative strategies. The ideal candidate will have a deep understanding of the hospitality industry, exceptional customer service acumen, and the ability to think creatively about service design and delivery in a remote capacity.
Key Responsibilities:
Key Responsibilities:
- Develop and implement comprehensive strategies to enhance the overall guest experience across all touchpoints.
- Design and map out ideal customer journeys, identifying key moments and opportunities for delight.
- Create and refine service standards and protocols for remote teams or partners interacting with guests.
- Leverage data analytics and guest feedback to identify areas for improvement and innovation.
- Develop and manage digital tools and platforms that support personalized guest interactions and service delivery.
- Collaborate with marketing, operations, and technology teams to ensure a cohesive guest experience.
- Create engaging content and communications for guests, such as pre-arrival information, in-stay recommendations, and post-stay follow-ups.
- Train and empower remote staff or external partners on delivering exceptional service standards.
- Monitor industry trends and best practices in hospitality and customer experience management.
- Develop and implement loyalty programs and initiatives to foster guest retention and advocacy.
- Manage guest relations issues and service recovery protocols, ensuring prompt and effective resolution.
- Measure the success of experience initiatives through key performance indicators (KPIs) such as guest satisfaction scores, Net Promoter Score (NPS), and repeat bookings.
- Contribute to the development of new hospitality concepts and service offerings.
- Bachelor's degree in Hospitality Management, Tourism, Business Administration, Marketing, or a related field.
- Minimum of 5 years of progressive experience in hospitality management, guest relations, or customer experience roles.
- Proven track record of designing and implementing successful customer experience strategies.
- Deep understanding of the hospitality industry, its nuances, and guest expectations.
- Excellent understanding of digital tools and platforms used for customer relationship management (CRM) and guest engagement.
- Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.
- Exceptional communication, interpersonal, and influencing skills.
- Creative thinker with a passion for innovation and service excellence.
- Ability to work independently, manage multiple projects, and thrive in a fully remote work environment.
- Experience in service design or user experience (UX) principles is a plus.
- Strong organizational and project management skills.
- Proficiency in relevant software, including CRM systems and analytics platforms.
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8
Remote Hospitality Operations Manager
BS1 1AA Bristol, South West
£45000 Annually
WhatJobs
Posted 3 days ago
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Job Description
Our client, a leading innovator in the hospitality tech space, is looking for a highly organized and experienced Remote Hospitality Operations Manager to join their fully distributed team. This role is crucial for streamlining and optimizing the operational efficiency of our client's diverse portfolio of hospitality partners, all managed from the comfort of your home office. You will be responsible for ensuring seamless service delivery, implementing best practices, and driving operational excellence across various hospitality establishments.
Responsibilities:
Qualifications:
This is a unique opportunity to contribute to a forward-thinking company within the Hospitality & Tourism sector, working entirely remotely and making a significant impact on operational success across the UK.
Responsibilities:
- Develop, implement, and refine operational procedures and best practices for hospitality partners.
- Monitor and analyze operational performance metrics, identifying areas for improvement and implementing strategic solutions.
- Provide remote support and guidance to on-site teams at partner establishments, addressing operational challenges and ensuring service standards are met.
- Manage relationships with key stakeholders, including partner hotel managers, restaurant owners, and service providers.
- Facilitate and lead virtual training sessions for partner staff on operational protocols, software, and service standards.
- Conduct remote audits and assessments of partner operations to ensure compliance and quality.
- Identify opportunities for innovation and efficiency gains within the hospitality operations framework.
- Troubleshoot and resolve operational issues promptly and effectively through virtual communication channels.
- Collaborate with internal teams (e.g., product, sales, customer success) to ensure a cohesive approach to partner support.
- Prepare regular operational reports and presentations for senior management, highlighting key performance indicators and strategic recommendations.
Qualifications:
- Proven experience in hospitality management, operations, or a related field, with a strong understanding of hotel, restaurant, or venue operations.
- Demonstrated ability to manage and optimize operations in a remote or distributed environment.
- Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
- Exceptional communication, interpersonal, and negotiation skills, with the ability to build rapport virtually.
- Proficiency in using virtual collaboration tools (e.g., Slack, Zoom, Asana) and operational management software.
- Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
- A proactive and results-oriented mindset with a passion for service excellence.
- Experience in developing and implementing standard operating procedures (SOPs).
- Familiarity with hospitality technology platforms is a plus.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
This is a unique opportunity to contribute to a forward-thinking company within the Hospitality & Tourism sector, working entirely remotely and making a significant impact on operational success across the UK.
This advertiser has chosen not to accept applicants from your region.
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