1610 Retail Environments jobs in Bradford

• Develop and execute comprehensive operational strategies to drive sales, improve customer satisfaction, and enhance store efficiency.
• Set clear performance goals and KPIs for store managers and their teams, monitoring progress and providing feedback.
• Oversee the implementation of company policies, procedures, and visual merchandising standards across all retail locations.
• Analyze sales data, operational metrics, and customer feedback to identify areas for improvement and implement corrective actions.
• Develop and manage operational budgets, ensuring cost-effectiveness and profitability.
• Collaborate with merchandising, marketing, and HR departments to ensure alignment of strategies.
• Lead and mentor a network of regional and store managers, fostering a high-performance culture.
• Identify and implement best practices in store operations, customer service, and staff training.
• Drive initiatives for operational innovation and efficiency improvements.
• Ensure compliance with all health, safety, and legal regulations within retail environments.

• Significant experience in retail management, with a proven track record in operations leadership.
• Demonstrated success in driving sales performance and operational efficiency in multi-site retail environments.
• Strong understanding of retail operations, including inventory management, visual merchandising, and customer service.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in data analysis and the ability to translate insights into actionable strategies.
• Experience in developing and managing operational budgets.
• Ability to work independently and manage multiple priorities in a remote setting.
• Strong problem-solving and decision-making capabilities.
• A strategic thinker with a commercial mindset.
• Experience with retail technology and POS systems.

• Manage and update product listings on various e-commerce platforms, ensuring accuracy in descriptions, pricing, and imagery.
• Maintain online store inventory, tracking stock levels and coordinating with the supply chain team to prevent stockouts.
• Respond to customer inquiries via email and chat regarding products, orders, and returns.
• Process online orders, ensuring timely dispatch and accurate fulfilment.
• Assist in the development and execution of online marketing campaigns and promotions.
• Monitor website performance and user experience, identifying areas for improvement.
• Conduct competitor analysis to ensure pricing and product offerings are competitive.
• Collaborate with the marketing and sales teams to drive online sales.
• Generate reports on sales performance, customer feedback, and inventory.
• Ensure compliance with all e-commerce regulations and best practices.

• Previous experience in e-commerce, online retail, or a related customer-facing role.
• Familiarity with e-commerce platforms (e.g., Shopify, WooCommerce) and online merchandising.
• Excellent written and verbal communication skills.
• Strong organizational and time management abilities.
• Proficiency in using digital tools and software for online management.
• A customer-centric approach with a passion for delivering excellent service.
• Ability to work independently and manage tasks effectively in a remote environment.
• Detail-oriented with a high level of accuracy.
• A reliable internet connection and a suitable home working environment are necessary.
• Enthusiasm for the retail industry and online sales trends.

Job Title: Customer Service - Admin (Hiring for Multiple Roles!)
Location: Bradford, BD6
Salary: 12.21 per hour (Full-time example: 40hrs = 25,396.80 pa)
Hours: Must be available to work weekends (Saturday & Sunday, between 7am-7pm).

• Full-time or part-time options available.

• Full-time hours possible as long as weekend shifts are covered.
  Contract: Temp to Perm!

We are representing an amazing company in Bradford who are expanding their Planning and Scheduling Team! This is a fantastic opportunity within a thriving business-perfect for those with a confident phone manner and strong organisational skills.

As a Planner/Scheduler, you will act as the key link between our customers and engineers. Your main responsibility will be to plan and schedule work efficiently, ensuring customer needs are met and engineers' time is used effectively. You'll help create a smooth workflow while enhancing customer satisfaction.

• Coordinate and schedule work between customers and engineers.

• Communicate with customers to understand their needs and arrange appointments.

• Allocate tasks to engineers efficiently and effectively.

• Maintain accurate records of schedules, interactions, and follow-ups.

• Handle scheduling conflicts and customer queries professionally.

• Collaborate with the team to achieve both individual and team goals.

• Previous experience in planning, scheduling, or customer service is ideal but not essential.

• Strong communication skills (verbal and written).

• Excellent organisational skills with strong attention to detail.

• Ability to multi-task and stay calm under pressure.

• Positive, enthusiastic, and motivated to achieve targets.

• Able to work independently and within a team.

• Full training and ongoing development.

• Friendly and supportive working environment.

• Opportunities for career progression.

• Temp to Perm Opportunity!

We look forward to hearing from you!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Service Advisor

Function:    Operations & Service

Location:         Bradford, BD4

Reports to:    Customer Care Manager

Core Hours:    8.15 am to 5.00 pm

                                          (Lunch: 45 minutes) - Monday to Friday

                                          08:00am – 12:00pm Saturdays (paid at time & half).

Duration:      Long term Temp

Salary: £12.21 an hour Monday to Friday & £3.26 for the day on Saturdays, 4 hours.

Weekly pay 40 hours: 88.40 week 1 (not including Sat) & 61.66 week 2 (including sat).

Annual OTE: 5,396 - 0,000 Per Annum

Start Date: ASAP

To act as the primary contact with the Customer network in respect of call outs to appliances. To provide dedicated after sales service to all Customers and advice on all areas of products and service.

Responsibilities

•Prioritise and allocate service calls for all field service engineers / appointed agents, and co-ordinate the tasks and workload of same efficiently using the Service Diary System, and work in constant liaison with the Service Management Team as necessary.

•Proactively manage the Diary system to organise effective Saturday cover using engineers and/or appointed Agents in accordance with business requirements and fulfilment of the contractual Saturday rota system.

•Up sell plans for in warranty and out of warranty packages.

•Promote the services we provide.

•Liaise with the Service Management Team and Lead Engineers to assist and provide adequate cover in respect of general service calls, as well as any special circumstances which may arise eg, site visits, problematic appliances etc.

•Proactively manage the Diary system to accommodate all authorised annual leave requests for the field Engineering Staff via the Regional Service Manager and Service Administration

•When applicable, monitor all agents’ Service calls in accordance with the correct allocation of re-visits permitted under agents’ terms and conditions, forwarding same to the Service Administration Team for final payment to be made within contractually agreed timescales.

•Where possible answer basic customer complaints either by telephone or using standard templates and/or good telephone techniques.

•Investigate all customer complaints, summarising job history and Company involvement and forward to appropriate Manager for action.

•At all times be aware of, and adhere to, the requirements of the Company’s Health and Safety Policy

•Carry out ad hoc duties as required.

Experience

•Previous experience within a Customer Service environment preferred.

•Must be able to drive.

•Excellent communication skills (written and spoken) enabling effective rapport with customers and colleagues

•First class telephone skills – polite manner, customer responsive attitude.

•IT literacy (Word, Excel and email).

•Ability to work methodically and accurately, paying attention to detail.

•Strong organisation skills: ability to prioritise effectively and efficiently.

Thank you for your application. If you need an update or have any questions, please contact Shannon Clough at Interaction Recruitment Leeds

INDLEE

&#(phone number removed); Rossendale | &#(phone number removed); £12.67 per hour | ⏰ 5pm – 11pm or 5pm – Midnight | 4 on, 4 off
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Are you calm under pressure, a great listener, and motivated by helping others? We’re looking for caring and reliable individuals to join a small, friendly contact centre in Rossendale as Night Customer Service Advisors —providing critical support to people in moments of crisis.

You’ll be the reassuring voice on the other end of the line for vulnerable individuals, including the elderly and those with health concerns, who need swift and compassionate help—sometimes in life-threatening situations.

• p>Respond promptly to inbound calls, using a structured script to assess and triage each situation

• Support people experiencing falls, emergency alarms, or medical concerns

• Contact emergency services when needed and provide clear, calm instructions

• Use the TEC (Technology Enabled Care) system to monitor and action alerts

• Record accurate case notes and escalate when necessary

• Work collaboratively with internal teams to ensure seamless service

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A calm, empathetic telephone manner—especially under pressure

• Strong communication and listening skills

• Basic IT skills and accurate data entry

• Resilience and professionalism during emotional or urgent situations

• Minimum 1 year’s experience in a public-facing, care, or support environment

• GCSEs in English & Maths (Grade C or above or equivalent)

• Cultural awareness and sensitivity

• Ability to work independently and manage time effectively

• A Standard DBS check (can be arranged)

Ideal backgrounds include : NHS helplines, housing support, care services, Citizens Advice, mental health services, or TEC-based roles.

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£12.67 per hour + holiday pay

• Fixed night shifts: 5pm – 11pm or 5pm – midnight (4 on, 4 off)

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• A fully paid 5-week structured training programme

• Supportive, close-knit team environment

• Purpose-driven work with real impact

• Opportunities for long-term growth and development

We’d love to hear from you.

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The role of Customer Service Manager in Huddersfield requires a proactive professional to oversee and enhance customer service processes within the installations and manufacturing led business. This position focuses on ensuring customer satisfaction while streamlining operations and leading a dedicated team.

Client Details

The company is a well-established organisation within the industrial and manufacturing sector. With a medium-sized operation, it is known for its commitment to high-quality products and a customer-centric approach.

Description

• Lead and manage the customer service team to deliver exceptional service standards.
• Monitor and improve customer service processes to ensure efficiency and satisfaction.
• Act as the primary point of contact for escalated customer queries and resolve issues effectively.
• Collaborate with other departments to ensure seamless communication and service delivery.
• Analyse customer feedback and service metrics to identify areas for improvement.
• Train and mentor team members to enhance their skills and performance.
• Prepare and present reports on customer service performance to senior management.
• Work with installations team to plan and arrange installations for customers

Profile

A successful Customer Service Manager should have:

• Proven experience in customer service management within the industrial or manufacturing sector.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Ability to analyse data and implement improvements based on findings.
• Knowledge of customer service software and tools.
• A proactive approach to ensuring customer satisfaction.

Job Offer

• Competitive salary of 40,,000 to 45,000 per annum.
• Permanent position with opportunities for career growth.
• Supportive and collaborative working environment in Huddersfield.
• Chance to lead a dynamic team and make a significant impact.
• Potential for additional benefits based on performance.

This is an excellent opportunity for an experienced Customer Service Manager to join a respected company based in the Huddersfield area

Michael Page are working in partnership with this reputable organisation to recruit for a Customer support position. The position involves delivering exceptional service to customers and ensuring their enquiries are resolved efficiently and professionally.

Client Details

Known for their commitment to providing high-quality products and ensuring excellent customer satisfaction.

Description

• Actively assist Sector Managers with daily tasks, inquiries, quotations, and order management.
• Ensure all relevant data is accurately recorded in the CRM system.
• Prepare pricing, tenders, and quotations for their manufactured products, purchased products/services, and recommend alternative products and pricing compared to competitors.
• Consistently follow up on quotations and update the CRM in coordination with the relevant Sector Manager.
• Develop proficiency in product costing and pricing using the company price list.
• Provide support and act as a deputy for Sector Managers during their absence.
• Collaborate with Sector Managers on projects and help identify qualified leads for CRM entry.
• Manage sales order processing by receiving and handling customer orders, coordinating with finance, production, and delivery teams to ensure timely, fully invoiced customer service.
• Coordinate with Supply Chain for direct-to-site (DIR) product cost information.
• Issue Purchase Orders for goods and transportation as required.
• Work closely with department managers and team members to deliver outstanding customer service, identify opportunities for improvement, and resolve issues.
• Adhere to the company's Quality Assurance procedures.
• Facilitate effective communication across departments to maintain high levels of customer satisfaction.
• Fully understand client needs, build strong relationships, and provide excellent customer support.
• Report and resolve any problems or complaints promptly.
• Understand team roles and provide cover when necessary.
• Coordinate with third-party logistics providers to ensure on-time, complete deliveries to sites.
• Generate Certificates of Conformity as per company protocols when needed.
• Ensure Proof of Delivery (POD) documents are logged and stored according to company procedures.
• Maintain the warehouse schedule for incoming goods and outbound shipments.
• Prepare export documentation, including commercial invoices, packing lists, and any other required paperwork.

Profile

A successful Customer Support professional should have:

• Previous experience in a similar role.
• Strong knowledge of export/supply chain.
• Strong communication and interpersonal skills.
• Proficiency in using customer relationship management (CRM) systems or similar tools.
• Problem-solving abilities and a customer-focused mindset.
• Attention to detail and organisational skills.
• Ability to work independently and as part of a team.
• Flexibility to adapt to changing priorities and workloads.

Job Offer

• Competitive salary of approximately 26,000 to 28,000 per annum.
• Supportive work environment.
• On site parking
• 24 days annual leave
• Benefits package

Customer Services Coordinator

Wakefield, Yorkshire, WF2 7UA

Competitive salary + attractive benefits

At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. 

We are looking to recruit an Customer Services Coordinator to join our Customer Services team in the Yorkshire region.  The main duties of the role are to support the customer services department with key administrative duties working alongside the co-ordination role.

RESPONSIBILITIES:

• To ensure accurate and speedy data input into the customer service operating system
li>To issue Miller documentation as and when required or requested to assist the homeowner in the use and understanding of their new home
• Deal effectively and within charter timescales all incoming communications such as telephone calls, messages, emails and texts. Record on the system in a timely manner
• To act professionally, courteously and with dignity and control at all times with customers, internal colleagues, external colleagues and subcontractors alike to uphold the core values of the business, in a pressurised environment.

REQUIREMENTS:

• Experience working in a customer services role, ideally within Housebuilding, Property or Construction
• Ability to provide concise and accurate written or numerical reports when required
• Confident communicator both verbally and written
• Computer literate (especially Word & Excel) with good administrative skills essential

WHAT WE OFFER:

• Competitive basic salary
• 26 days annual leave + public holidays + your birthday off
• Opportunity to earn 10% bonus
• Company contribute 6.5% to your pension, plus other benefits