Regional Operations Manager - Retail Management

PL1 1AA Plymouth, South West £60000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is looking for an accomplished Regional Operations Manager to oversee their retail operations across multiple locations in the Plymouth, Devon, UK area. This is a challenging and rewarding role for a strategic leader with a proven track record in driving operational excellence and achieving significant business growth within the retail sector. You will be responsible for managing a portfolio of stores, ensuring they meet and exceed sales targets, customer service standards, and operational efficiency benchmarks. Your duties will include P&L management, inventory control, staff recruitment and development, and implementing corporate strategies at the store level. The successful candidate will possess strong leadership and people management skills, with the ability to inspire and motivate diverse teams. You will analyze performance data, identify areas for improvement, and implement effective action plans. A deep understanding of retail best practices, visual merchandising, and customer engagement is essential. You will work closely with store managers, corporate headquarters, and various support departments to ensure seamless operations. This role requires a strategic thinker with excellent problem-solving capabilities and a hands-on approach to management. The ability to travel regularly within the designated region is a requirement for this position.
Key Responsibilities:
  • Oversee the operational and financial performance of multiple retail stores.
  • Develop and implement strategies to drive sales and profitability.
  • Manage store budgets, P&L, and inventory effectively.
  • Recruit, train, and develop high-performing store teams.
  • Ensure consistent delivery of exceptional customer service.
  • Implement and maintain visual merchandising standards.
  • Monitor and enforce compliance with company policies and procedures.
  • Conduct regular store visits and performance reviews.
  • Analyze sales data and market trends to identify growth opportunities.
Qualifications:
  • Proven experience as a Regional Manager or multi-site Store Manager in the retail sector.
  • Demonstrable success in achieving sales and operational targets.
  • Strong understanding of retail operations, P&L management, and inventory control.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to analyze data and make informed business decisions.
  • Experience in staff training and development.
  • Flexibility to travel frequently within the assigned region.
  • Bachelor's degree in Business Administration or a related field is preferred.
This is a critical management role based within the Plymouth region.
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Retail Operations Manager

PL1 2GA Plymouth, South West £45000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking a dynamic and experienced Retail Operations Manager to oversee and drive the success of their retail stores. This role is crucial for ensuring operational efficiency, maximizing sales, and delivering exceptional customer experiences across all locations. You will be responsible for managing store staff, implementing operational procedures, and maintaining high standards of visual merchandising and customer service. The ideal candidate will possess strong leadership skills, a deep understanding of retail management, and a passion for driving business growth.

Key Responsibilities:
  • Manage day-to-day operations of multiple retail stores, ensuring smooth and efficient functioning.
  • Develop and implement strategies to achieve sales targets and key performance indicators (KPIs).
  • Recruit, train, motivate, and manage store staff to foster a high-performing team.
  • Oversee inventory management, stock control, and merchandising to optimize product presentation and availability.
  • Ensure adherence to all company policies, procedures, and health and safety regulations.
  • Monitor customer feedback and implement strategies to enhance customer satisfaction and loyalty.
  • Manage operational budgets, control costs, and identify opportunities for cost savings.
  • Collaborate with marketing and merchandising teams to execute promotional campaigns and product launches.
  • Conduct regular store visits and performance reviews to identify areas for improvement.
  • Maintain high standards of store cleanliness, organization, and visual presentation.
Qualifications:
  • Proven experience as a Retail Operations Manager or in a similar senior retail management role.
  • Demonstrated success in achieving sales targets and managing operational budgets.
  • Strong leadership, team management, and coaching skills.
  • Excellent understanding of retail operations, merchandising, and customer service principles.
  • Proficiency in retail management software and POS systems.
  • Strong analytical and problem-solving abilities.
  • Exceptional communication and interpersonal skills.
  • Ability to travel regularly between store locations.
  • A passion for the retail industry and delivering outstanding customer experiences.
  • Bachelor's degree in Business Administration, Marketing, or a related field is advantageous.
This is a fantastic opportunity to lead and make a significant impact within a growing retail organization. If you are a motivated and results-driven leader with a passion for retail excellence, we encourage you to apply. Join our dedicated team and drive success for our stores in Plymouth, Devon, UK .
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Retail Operations Manager

PL1 2DG Plymouth, South West £45000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking an experienced and dynamic Retail Operations Manager to oversee and optimize the operations of their flagship store located in the heart of **Plymouth, Devon, UK**. This role requires a hands-on approach, a passion for customer service, and a proven ability to drive sales and operational efficiency. The successful candidate will be instrumental in ensuring the smooth running of daily activities and the overall success of the retail environment.

Responsibilities:
  • Manage all day-to-day operations of the retail store, ensuring a seamless and positive customer experience.
  • Develop and implement operational strategies to improve efficiency, reduce costs, and enhance profitability.
  • Oversee inventory management, including stock control, ordering, and merchandising to maximize sales and minimize loss.
  • Lead, train, and motivate a team of retail staff, fostering a collaborative and customer-centric work environment.
  • Ensure adherence to all company policies, procedures, and health and safety regulations.
  • Monitor sales performance, analyse data, and implement strategies to achieve or exceed sales targets.
  • Manage staff scheduling, payroll, and performance reviews.
  • Maintain high standards of visual merchandising and store presentation.
  • Handle customer inquiries, complaints, and escalations with professionalism and efficiency.
  • Build strong relationships with suppliers and manage vendor relationships effectively.
  • Conduct regular store audits and implement corrective actions as needed.
  • Contribute to the development and execution of local marketing initiatives.
  • Manage operational budgets and control expenses effectively.
  • Ensure all store equipment and facilities are maintained in good working order.
Qualifications:
  • Proven experience as a Retail Manager or in a similar senior retail operations role.
  • Demonstrable success in managing store operations, driving sales, and controlling costs.
  • Strong leadership and team management skills, with the ability to inspire and develop staff.
  • Excellent understanding of retail KPIs and performance metrics.
  • Proficiency in inventory management systems and POS software.
  • Exceptional customer service and interpersonal skills.
  • Strong organizational and problem-solving abilities.
  • Ability to work flexible hours, including weekends and holidays, as required by the business needs.
  • A passion for the retail industry and a keen eye for detail.
  • Experience in the specific retail sector of our client is advantageous.
  • Ability to analyse sales data and translate insights into actionable strategies.
  • A proactive approach to identifying and resolving operational challenges.
This is a fantastic opportunity to take on a key leadership role in a busy retail environment in **Plymouth, Devon, UK**.
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Retail Operations Manager

PL1 1AA Plymouth, South West £40000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client, a well-established and customer-focused retail chain, is looking for a dynamic and experienced Retail Operations Manager to oversee their store operations in Plymouth, Devon, UK . This role is responsible for ensuring the smooth, efficient, and profitable day-to-day running of the retail location, driving sales, maintaining high standards of customer service, and managing store staff effectively. The ideal candidate will possess strong leadership skills, a passion for retail excellence, and a proven ability to achieve targets.

Responsibilities:
  • Oversee all aspects of store operations, including sales, customer service, inventory management, and staff management.
  • Develop and implement strategies to achieve store sales targets and profitability goals.
  • Ensure the highest standards of customer service are delivered at all times, fostering a customer-centric culture.
  • Manage inventory levels, including stock control, ordering, and stocktaking, to minimise shrinkage and maximise availability.
  • Recruit, train, motivate, and develop a high-performing store team.
  • Create and manage staff rotas to ensure adequate coverage while controlling labour costs.
  • Ensure the store environment is safe, clean, and visually appealing, adhering to all health and safety regulations.
  • Implement and monitor all company policies and procedures, ensuring compliance across the store.
  • Conduct regular performance reviews for staff and provide constructive feedback.
  • Manage store expenses and budgets effectively, seeking opportunities for cost savings.
  • Handle customer complaints and queries professionally and efficiently, resolving issues to ensure customer satisfaction.
  • Liaise with the head office on matters of marketing, merchandising, and operational support.
  • Drive employee engagement and foster a positive and productive working atmosphere.
  • Analyse sales reports and key performance indicators (KPIs) to identify trends and areas for improvement.
Qualifications:
  • Proven experience in retail management, with a strong track record of achieving sales and operational targets.
  • Demonstrated leadership and team management skills.
  • Excellent customer service and communication abilities.
  • Strong understanding of retail operations, inventory management, and visual merchandising.
  • Experience in staff training and development.
  • Ability to analyse sales data and make informed business decisions.
  • Proficiency in using retail management systems and Microsoft Office Suite.
  • A proactive approach to problem-solving and decision-making.
  • Flexibility to work varied shifts, including weekends and evenings, as required by the business needs.
  • Must be able to work on-site in Plymouth, Devon, UK .
This is an excellent opportunity for an accomplished retail leader to take charge of a key store location and drive its success within a reputable organisation.
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Retail Operations Manager

PL1 1AA Plymouth, South West £40000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client, a leading fashion retailer, is looking for an experienced and dynamic Retail Operations Manager to oversee their store operations in **Plymouth, Devon, UK**. This crucial role is responsible for ensuring the smooth and efficient day-to-day running of the store, driving sales performance, and maintaining exceptional customer service standards. The ideal candidate will be a hands-on leader with a proven track record in retail management, staff development, and operational excellence. You will be passionate about creating a positive shopping environment and motivated by achieving challenging sales targets.

Key Responsibilities:
  • Manage all aspects of store operations, including staff scheduling, inventory management, visual merchandising, and sales floor activities.
  • Lead, motivate, and develop a high-performing retail team, providing coaching and performance feedback.
  • Drive sales and profitability by implementing effective sales strategies and ensuring store targets are met or exceeded.
  • Maintain exceptional customer service standards, resolving customer issues promptly and effectively.
  • Ensure compliance with all company policies, procedures, and health and safety regulations.
  • Manage store inventory, including stock control, receiving, and loss prevention measures.
  • Oversee visual merchandising standards to create an appealing and engaging store environment.
  • Analyse sales reports and key performance indicators (KPIs) to identify trends and opportunities for improvement.
  • Manage store budgets and expenses effectively.
  • Recruit, train, and onboard new team members.
  • Foster a positive and collaborative team culture.
Qualifications and Experience:
  • Minimum of 3-5 years of experience in a retail management role, preferably within fashion or a related sector.
  • Proven ability to drive sales and achieve store targets.
  • Strong leadership and team management skills, with the ability to motivate and inspire staff.
  • Excellent customer service and communication skills.
  • Experience in inventory management and visual merchandising.
  • Proficiency in retail Point of Sale (POS) systems and basic IT skills.
  • Understanding of retail operations, including staffing, scheduling, and loss prevention.
  • Ability to work flexible hours, including weekends and evenings, as required.
  • A proactive approach to problem-solving and decision-making.
  • Passion for the retail industry and customer experience.
This is an exciting opportunity to take a leadership role in a vibrant retail environment and contribute to the success of a well-established brand.
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Senior Retail Operations Manager

PL1 1AA Plymouth, South West £50000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client is seeking a strategic and results-oriented Senior Retail Operations Manager to oversee their expanding retail presence. This is a fully remote position, offering the flexibility to manage operations from anywhere in the UK. The ideal candidate will have a proven track record in retail management, with extensive experience in optimizing store performance, driving sales, and ensuring exceptional customer experiences. You will be responsible for developing and implementing operational strategies that align with the company's overall goals. This includes setting performance targets, managing budgets, and ensuring efficient inventory management and stock control across all retail locations. You will lead and mentor a team of store managers and regional managers, fostering a culture of high performance, accountability, and continuous improvement. Key responsibilities include analyzing sales data, identifying trends, and developing action plans to maximize revenue and profitability. You will ensure compliance with all company policies, procedures, and legal requirements. The ability to develop and implement effective visual merchandising strategies and promotional campaigns is essential. You will also be involved in staff training and development programs to enhance service quality and product knowledge. This role requires strong leadership, exceptional communication, and outstanding problem-solving skills. You must be adept at managing multiple priorities, making sound decisions, and driving change in a dynamic retail environment. Experience with retail management software and reporting tools is highly desirable. A passion for the retail industry and a commitment to delivering outstanding customer service are paramount. This is a fantastic opportunity for an experienced retail leader to take on a significant remote role, shaping the future of our client's retail operations and driving significant growth from **Plymouth, Devon, UK**. We are looking for a visionary leader who can inspire teams and achieve ambitious business objectives.

Responsibilities:
  • Develop and execute retail operational strategies.
  • Drive sales performance and profitability across all stores.
  • Manage retail budgets and control operational costs.
  • Oversee inventory management and stock control processes.
  • Lead, mentor, and develop a team of retail managers.
  • Analyze sales data and market trends to identify opportunities.
  • Ensure compliance with company policies and legal regulations.
  • Implement effective merchandising and promotional strategies.
  • Enhance customer experience and service quality.
  • Drive continuous improvement in retail operations.
Qualifications:
  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Minimum of 7 years of experience in retail management, with a significant portion in operations leadership.
  • Proven track record of driving sales growth and improving profitability.
  • Strong understanding of retail best practices, merchandising, and inventory management.
  • Excellent leadership, team management, and coaching skills.
  • Proficiency in retail analytics and reporting tools.
  • Strong communication, interpersonal, and negotiation abilities.
  • Ability to strategize and execute plans effectively in a remote setting.
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Senior Retail Operations Manager

PL1 1AA Plymouth, South West £40000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking a dynamic and results-oriented Senior Retail Operations Manager to oversee and optimize the performance of their retail outlets in Plymouth, Devon, UK . This leadership role is responsible for driving sales, enhancing customer experience, managing store teams, and ensuring efficient day-to-day operations. You will play a key role in implementing strategic initiatives, maintaining brand standards, and achieving operational excellence across all assigned locations. The ideal candidate will have a strong background in retail management, with a proven ability to lead teams, manage budgets, and drive profitability. Experience in visual merchandising, inventory management, and loss prevention is essential. You should possess exceptional communication and interpersonal skills, with the ability to motivate and develop staff. Key responsibilities include setting sales targets, monitoring performance metrics, ensuring compliance with health and safety regulations, and managing staff scheduling and training. Your strategic input will be crucial in adapting to market trends and maintaining a competitive edge. This is an exciting opportunity for an experienced retail leader to make a significant impact on a well-established brand.

Key Responsibilities:
  • Oversee daily operations of multiple retail stores to ensure smooth functioning and profitability.
  • Develop and implement strategies to drive sales, increase foot traffic, and enhance customer satisfaction.
  • Manage store budgets, including sales targets, payroll, and operational expenses.
  • Lead, train, and motivate store teams to achieve high performance standards.
  • Ensure compliance with company policies, procedures, and brand standards.
  • Oversee inventory management, stock control, and loss prevention initiatives.
  • Implement visual merchandising guidelines to create attractive and engaging store displays.
  • Conduct regular store visits and performance evaluations.
  • Identify opportunities for operational improvements and implement best practices.
  • Manage staff scheduling, recruitment, and employee relations.
  • Ensure adherence to health, safety, and environmental regulations.
  • Act as a brand ambassador and foster a positive customer-centric environment.
Required Qualifications:
  • Bachelor's degree in Business Administration, Marketing, or a related field, or equivalent experience.
  • Minimum of 5 years of progressive experience in retail management, with a proven track record of success.
  • Demonstrated leadership experience, managing teams of retail staff.
  • Strong understanding of retail sales, operations, visual merchandising, and inventory control.
  • Excellent communication, interpersonal, and customer service skills.
  • Proficiency in retail management software and POS systems.
  • Ability to analyze sales data and performance metrics to make informed decisions.
  • Strong problem-solving and decision-making capabilities.
  • Flexibility to work varied hours, including evenings and weekends, as required.
  • Knowledge of current retail trends and best practices.
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Lead Retail Operations Manager

PL1 1AB Plymouth, South West £40000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client, a well-established and reputable retail brand, is seeking an experienced Lead Retail Operations Manager to oversee their stores in **Plymouth, Devon, UK**. This is a hands-on, in-store management role requiring strong leadership, excellent organisational skills, and a passion for delivering exceptional customer service. The successful candidate will be responsible for ensuring the smooth and efficient day-to-day running of the retail environment, driving sales performance, and managing a team of retail associates. You will play a vital role in maintaining brand standards and fostering a positive shopping experience.

Key Responsibilities:
  • Oversee the daily operations of the retail store, ensuring a seamless and positive customer experience.
  • Manage and lead a team of retail associates, providing training, coaching, and performance feedback.
  • Drive sales performance by implementing effective sales strategies and merchandising plans.
  • Manage inventory levels, stock control, and loss prevention measures to minimise shrinkage.
  • Ensure store visual merchandising standards are maintained and updated regularly.
  • Handle customer inquiries, complaints, and returns in a professional and efficient manner.
  • Monitor store performance against key metrics and KPIs, identifying areas for improvement.
  • Manage staff scheduling, payroll, and adherence to company policies and procedures.
  • Maintain a safe, clean, and organised store environment, ensuring compliance with health and safety regulations.
  • Collaborate with the regional management team to implement company-wide initiatives and promotions.

Qualifications:
  • Proven experience in retail management, with at least 3-5 years in a supervisory or management role.
  • Strong understanding of retail operations, sales techniques, and customer service best practices.
  • Excellent leadership and team management skills, with the ability to motivate and develop staff.
  • Proficiency in retail management software, POS systems, and inventory management tools.
  • Strong problem-solving and decision-making abilities.
  • Excellent communication and interpersonal skills.
  • Ability to work flexible hours, including evenings, weekends, and holidays as required by the business needs.
  • A proactive approach to identifying and resolving operational challenges.
  • Passion for the retail industry and delivering an outstanding customer experience.
  • High school diploma or equivalent; further education in business or retail management is a plus.
This is a fantastic opportunity to lead a retail team and contribute to the success of a popular brand in a bustling South West location.
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Senior Retail Operations Manager

PL2 1BB Plymouth, South West £45000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking a highly experienced and dynamic Senior Retail Operations Manager to join their thriving team in Plymouth, Devon, UK . This pivotal role will be responsible for overseeing the daily operations of multiple retail locations, ensuring seamless functionality, exceptional customer service, and maximum profitability. You will be instrumental in developing and implementing operational strategies, optimising store layouts, managing inventory effectively, and driving sales performance.

Key Responsibilities:
  • Lead, mentor, and develop a team of store managers and staff, fostering a positive and high-achieving work environment.
  • Develop and implement operational plans to meet or exceed sales and profit targets.
  • Monitor and analyse store performance metrics, identifying areas for improvement and implementing corrective actions.
  • Ensure adherence to all company policies, procedures, and health and safety regulations.
  • Manage inventory levels, stock control, and merchandising to maximise product availability and minimise loss.
  • Enhance the customer shopping experience through service excellence, store presentation, and effective complaint resolution.
  • Collaborate with marketing and merchandising teams to execute promotional campaigns and visual merchandising standards.
  • Control operational costs, including staffing, supplies, and utilities, to ensure profitability.
  • Conduct regular store visits to assess operations, provide feedback, and ensure brand consistency.
  • Identify and implement process improvements to enhance efficiency and productivity across all retail sites.
Qualifications and Experience:
  • Proven track record in retail management, with at least 5 years in a senior operational role.
  • Strong leadership and people management skills, with the ability to motivate and inspire teams.
  • Excellent understanding of retail operations, including inventory management, visual merchandising, and customer service principles.
  • Demonstrated ability to drive sales growth and profitability.
  • Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
  • Exceptional communication and interpersonal skills.
  • Proficiency in relevant retail management software and MS Office Suite.
  • A degree in Business Administration, Retail Management, or a related field is advantageous.
  • Flexibility to travel within the region as required and work occasional evenings and weekends.
This is an excellent opportunity for a motivated and results-oriented professional to make a significant impact in a leading retail organisation. Our client offers a competitive salary, comprehensive benefits package, and opportunities for career advancement.
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Senior Retail Operations Manager

PL2 3AD Plymouth, South West £55000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking a highly motivated and experienced Senior Retail Operations Manager to oversee and optimize store performance across their flagship location in Plymouth, Devon, UK . This pivotal role demands exceptional leadership skills, a strategic mindset, and a deep understanding of retail dynamics. The successful candidate will be responsible for driving sales growth, managing operational efficiency, and ensuring an outstanding customer experience. Key responsibilities include developing and implementing strategic sales plans, setting ambitious sales targets, and closely monitoring performance against these goals. You will also be tasked with optimizing inventory management processes, minimizing stockouts, and reducing waste. Furthermore, the role involves managing and developing a high-performing retail team, including recruitment, training, performance reviews, and fostering a positive work environment. Ensuring compliance with all health and safety regulations and company policies is paramount. We are looking for an individual who can analyze sales data and market trends to identify new opportunities and potential challenges. The ideal candidate will have a proven track record in retail management, strong financial acumen with experience in budget management, and excellent communication and interpersonal skills. A passion for delivering exceptional customer service and a commitment to continuous improvement are essential. This is a fantastic opportunity to take on a leadership role in a dynamic retail environment.
Qualifications:
  • Proven experience as a Retail Manager or similar senior role, preferably in a high-volume environment.
  • Demonstrable success in achieving and exceeding sales targets.
  • Strong understanding of retail operations, including inventory management, visual merchandising, and loss prevention.
  • Excellent leadership and team management skills.
  • Proficiency in retail management software and MS Office Suite.
  • Exceptional problem-solving and decision-making abilities.
  • Strong analytical skills with the ability to interpret sales data.
  • Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to work effectively under pressure and adapt to changing market conditions.
  • A customer-centric approach and a commitment to service excellence.

This role requires a hands-on approach and a willingness to be present on the shop floor to support the team and engage with customers.
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