181 Retail Management jobs in Staffordshire

Are you a recent graduate with a passion for business and the drive to succeed? The UK's largest supplier of electrical equipment to business and trade customers is offering an exciting opportunity to join their comprehensive graduate programme designed to cultivate the next generation of sales leaders and managers.

About the Company

The company you'll be joining recognises the importance of nurturing talent and building a strong succession plan. Their graduate sales and business management programme was established over a decade ago to bring in bright and ambitious graduates who are eager to learn about business operations. They seek individuals who are money-motivated and aspire to become effective salespeople and future managers.

Graduate Training Programme: First 6 months

• Develop a core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing.
• Get hands-on with the vast product range and learn about different manufacturers and the electrical distribution industry.
• Start building relationships, making deals and advising customers face-to-face over the trade counter e.g. electricians, contractors and tradespeople.
• Begin your formal sales training course and network with other Graduate Trainees.
• Complete workbook assessments to underpin your learning and development and receive financial incentives for each one passed to a required standard.

6-12 months

• Move to internal sales

• Develop and implement effective retail operational strategies to drive sales and customer satisfaction.
• Oversee the day-to-day operations of multiple retail stores, ensuring smooth and efficient functioning.
• Manage inventory levels, stock control, and merchandising standards.
• Implement and enforce company policies and procedures, ensuring compliance and operational consistency.
• Analyze sales data, key performance indicators (KPIs), and market trends to identify opportunities for improvement.
• Develop and execute strategies to increase store profitability and reduce operational costs.
• Lead, motivate, and develop store management teams and staff through coaching and training.
• Ensure a high level of customer service is delivered across all retail locations.
• Manage operational budgets and P&Ls for assigned stores.
• Conduct regular store visits (as needed, though role is primarily remote-managed) and performance reviews.
• Implement visual merchandising standards and promotional activities.
• Ensure health and safety regulations are adhered to in all store environments.
• Drive loss prevention initiatives and minimize shrinkage.
• Collaborate with marketing and merchandising teams to align operational execution with strategic goals.

• Bachelor's degree in Business Administration, Marketing, or a related field; relevant retail certifications are a plus.
• Minimum of 5 years of experience in retail management, with a proven track record of success.
• Demonstrated experience in managing multiple retail locations or a large store.
• Strong understanding of retail operations, inventory management, and visual merchandising.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze data and make informed business decisions.
• Proficiency in retail management software and MS Office Suite.
• Experience in remote team management and performance monitoring.
• Strong understanding of customer service principles.
• Adaptability and ability to thrive in a fast-paced, evolving retail environment.

• Manage day-to-day retail operations.
• Lead and motivate the store team.
• Drive sales performance and achieve targets.
• Oversee inventory management and stock control.
• Ensure high standards of customer service.
• Manage store budgets and expenses.
• Implement visual merchandising standards.
• Ensure compliance with health and safety regulations.

• Oversee daily operations of multiple retail stores.
• Manage and develop retail staff, including hiring, training, and performance evaluation.
• Implement and enforce store policies and procedures.
• Drive sales performance and achieve store revenue targets.
• Manage inventory levels, stock control, and merchandising.
• Ensure excellent customer service standards are maintained.
• Monitor store budgets, control expenses, and optimize profitability.
• Ensure compliance with health, safety, and security regulations.
• Analyze sales data and market trends to inform business strategies.

• Proven experience in retail management or a similar role.
• Strong leadership, communication, and interpersonal skills.
• Experience with POS systems and inventory management software.
• Knowledge of retail operations, merchandising, and customer service principles.
• Ability to manage budgets and control costs effectively.
• Experience working in a hybrid retail management environment.
• Results-oriented with a focus on driving sales and profitability.

• Supervise and support retail store operations, ensuring adherence to company policies and procedures.
• Monitor sales performance and implement strategies to achieve targets.
• Ensure exceptional customer service standards are met at all times.
• Manage inventory levels, stock rotation, and merchandising to optimize sales and minimize waste.
• Train and develop store staff, providing guidance and feedback to enhance performance.
• Oversee the implementation of visual merchandising standards and ensure a positive shopping environment.
• Handle customer inquiries, complaints, and returns effectively and professionally.
• Conduct regular store visits (as needed and feasible within remote work guidelines) to assess operations and provide support.
• Ensure compliance with health, safety, and security regulations within the stores.
• Analyze sales data and operational reports to identify trends and areas for improvement.

• Proven experience in a retail supervisory or management role.
• Strong understanding of retail operations, including sales, customer service, inventory management, and visual merchandising.
• Excellent leadership, communication, and interpersonal skills.
• Ability to motivate and guide a team.
• Proficiency in retail Point of Sale (POS) systems and MS Office Suite.
• Strong organizational and time management skills.
• Ability to work independently and make sound decisions in a remote capacity.
• A passion for retail and delivering exceptional customer experiences.
• Flexibility to travel occasionally to stores for operational reviews, if required.

• Supervise stockroom operations, including receiving, processing, and organizing inventory.
• Manage stock levels, conduct regular stock counts, and identify discrepancies.
• Ensure efficient replenishment of products on the sales floor, maintaining stock availability.
• Oversee and implement visual merchandising standards, ensuring displays are accurate and appealing.
• Support the sales team with product knowledge and operational assistance.
• Assist customers with inquiries, purchases, and provide general support.
• Maintain store cleanliness and organization to create a pleasant shopping environment.
• Adhere to all company policies, procedures, and health and safety regulations.
• Assist with opening and closing procedures as required.
• Contribute to loss prevention efforts by following established procedures.
• Train and mentor new retail assistants on operational tasks.

• Previous experience in a retail environment, preferably in operations or as a supervisor.
• Familiarity with inventory management systems and processes.
• Good understanding of visual merchandising techniques.
• Strong organizational and time-management skills.
• Excellent customer service and communication skills.
• Ability to work effectively in a team and independently.
• Physical ability to perform job duties, including lifting and standing for extended periods.
• Flexibility to work various shifts, including weekends.