Retail Operations Manager

MK9 2LR Milton Keynes, South East £40000 Annually WhatJobs

Posted 8 days ago

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Job Description

full-time
Our client, a leading and dynamic retail brand, is seeking an experienced and results-driven Retail Operations Manager to oversee and optimize their store operations within the **Milton Keynes, Buckinghamshire, UK** area. This hybrid role requires a strategic leader who can balance on-site store management with remote administrative and planning tasks. You will be responsible for ensuring the efficient and profitable operation of multiple retail locations, driving sales performance, and maintaining exceptional customer service standards. Your duties will include managing staff performance, scheduling, and training; overseeing inventory management, visual merchandising, and store presentation; and implementing operational policies and procedures to ensure compliance and maximize efficiency. You will analyze sales data and operational metrics to identify trends, opportunities, and areas for improvement, developing and executing action plans to achieve business objectives. This role involves close collaboration with regional managers, marketing teams, and supply chain partners to ensure seamless operations. Budget management, cost control, and loss prevention are also key responsibilities. The ideal candidate will possess a strong background in retail management, with a proven track record of success in driving sales growth and operational excellence. Excellent leadership, communication, and interpersonal skills are essential, along with strong analytical and problem-solving abilities. Experience with retail management software and point-of-sale systems is required. This hybrid position necessitates regular on-site visits to stores for performance monitoring, team engagement, and operational oversight, complemented by remote work for strategic planning, analysis, and reporting. If you are a motivated and adaptable retail leader passionate about delivering outstanding customer experiences and driving business success, we invite you to apply.
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Retail Operations Manager

MK1 1DT Milton Keynes, South East £40000 Annually WhatJobs

Posted 10 days ago

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Job Description

full-time
Our client, a well-established retail brand, is seeking a dynamic and results-oriented Retail Operations Manager to oversee and optimise store performance in the Milton Keynes, Buckinghamshire, UK area. This role offers a hybrid working model, requiring regular presence in stores and key support office functions, balanced with remote work flexibility. You will be responsible for driving sales, enhancing customer experience, and ensuring operational efficiency across multiple retail locations. Key duties include setting sales targets, developing and implementing merchandising strategies, managing inventory, and ensuring compliance with company standards. You will lead, coach, and motivate store management teams to achieve excellence in all aspects of store operations, including staff training, performance management, and adherence to visual merchandising guidelines. Analysing sales data, identifying trends, and developing action plans to address performance gaps and capitalise on opportunities will be crucial. You will also be involved in budget management, expense control, and ensuring the smooth functioning of store logistics. The ideal candidate will possess strong leadership skills, a deep understanding of retail operations, and a proven ability to drive profitability and customer satisfaction. Excellent communication, problem-solving, and interpersonal skills are essential for success in this role.

Responsibilities:
  • Manage and optimise retail store operations across designated locations.
  • Drive sales performance and achieve revenue targets.
  • Enhance the customer shopping experience and build customer loyalty.
  • Oversee inventory management, stock control, and merchandising.
  • Ensure adherence to operational procedures, visual merchandising standards, and brand guidelines.
  • Lead, train, and develop store management teams.
  • Conduct store visits and performance reviews.
  • Analyse sales data and market trends to identify opportunities.
  • Implement strategies to improve operational efficiency and reduce costs.
  • Manage store budgets and P&L responsibility.
  • Ensure a safe and compliant working environment.
  • Collaborate with marketing and other departments to support initiatives.
Qualifications:
  • Bachelor's degree in Business Administration, Marketing, or a related field, or equivalent retail experience.
  • Minimum of 5 years of experience in retail management, with a focus on store operations.
  • Proven track record of achieving sales targets and driving business growth.
  • Strong understanding of retail KPIs, merchandising, and inventory control.
  • Excellent leadership, coaching, and team development skills.
  • Strong analytical and problem-solving abilities.
  • Effective communication and interpersonal skills.
  • Experience managing multiple retail locations is desirable.
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Retail Operations Analyst

MK9 2FW Milton Keynes, South East £40000 Annually WhatJobs

Posted 10 days ago

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full-time
Our client, a prominent player in the retail sector, is looking for a data-driven and analytical Retail Operations Analyst. This hybrid role offers a blend of remote flexibility and in-person collaboration, focusing on optimizing store performance and enhancing the customer experience. You will be responsible for collecting, analyzing, and interpreting sales data, operational metrics, and customer feedback to identify trends, inefficiencies, and opportunities for improvement. Your insights will directly influence strategic decisions across our retail network.

Key Responsibilities:
  • Analyze sales data, foot traffic, and inventory levels to identify performance trends and anomalies.
  • Develop and maintain dashboards and reports to track key retail KPIs (Key Performance Indicators).
  • Identify opportunities to improve store operational efficiency, reduce costs, and enhance customer satisfaction.
  • Collaborate with store managers and regional teams to implement operational improvements.
  • Conduct market research and competitive analysis to inform retail strategies.
  • Assist in the development and rollout of new store policies and procedures.
  • Evaluate the effectiveness of promotional campaigns and merchandising strategies.
  • Prepare presentations and recommendations for senior management based on data analysis.
  • Support the development of training materials for store staff.
  • Stay updated on retail industry best practices and emerging technologies.

Qualifications:
  • Proven experience in a retail analysis, operations, or related role.
  • Strong analytical skills with proficiency in data analysis tools (e.g., Excel, SQL, Power BI, Tableau).
  • Excellent understanding of retail operations and key performance metrics.
  • Ability to interpret complex data and translate it into actionable insights.
  • Strong communication and presentation skills.
  • Bachelor's degree in Business Administration, Marketing, Statistics, or a related field.
  • Experience with retail management software is a plus.
  • Ability to work independently and collaboratively in a hybrid environment.
  • This role is based in Milton Keynes, Buckinghamshire, UK , and requires a hybrid working model, typically involving 2-3 days per week in the office and the remainder remote.
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Senior Retail Operations Manager

MK9 2AA Milton Keynes, South East £45000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client, a prominent national retail chain, is seeking an experienced and dynamic Senior Retail Operations Manager to oversee multiple store locations in and around Milton Keynes, Buckinghamshire, UK . This is a key leadership role, critical to ensuring operational excellence and driving sales performance across the region.

The Senior Retail Operations Manager will be responsible for managing the day-to-day operations of designated retail stores, focusing on profitability, customer experience, and team development. You will lead and mentor store managers, driving best practices in visual merchandising, inventory management, staff training, and customer service. This role requires a proactive approach to identifying opportunities for growth and implementing strategies to enhance store performance and overall brand reputation.

Key responsibilities will include:
  • Overseeing the operational performance of multiple retail stores, ensuring adherence to company standards and procedures.
  • Leading, coaching, and developing a team of store managers to achieve sales targets and operational goals.
  • Developing and implementing effective strategies for visual merchandising, stock control, and loss prevention.
  • Ensuring an exceptional customer experience is delivered consistently across all stores.
  • Monitoring key performance indicators (KPIs) such as sales, profitability, customer satisfaction, and operational efficiency.
  • Managing store budgets, P&L statements, and implementing cost-control measures.
  • Recruiting, training, and retaining high-performing retail teams.
  • Ensuring compliance with health and safety regulations.
  • Implementing and driving new initiatives and promotions within the retail environment.
  • Conducting regular store visits and providing constructive feedback and support to store managers.
  • Analyzing sales data and market trends to identify opportunities for growth and improvement.
  • Acting as a brand ambassador and upholding the company's values and culture.

The ideal candidate will possess a Bachelor's degree in Business Management, Retail Management, or a related field, or equivalent experience. A minimum of 5 years of progressive experience in retail management, with at least 2 years in a multi-site or area management role, is essential. Proven leadership skills with a track record of motivating teams and driving performance are required. Strong understanding of retail operations, merchandising, inventory management, and P&L responsibility is crucial. Excellent communication, interpersonal, and problem-solving skills are necessary. The ability to analyze data and make informed business decisions is critical. This role requires a resilient, adaptable, and customer-focused individual passionate about retail excellence. You will be expected to travel regularly within the assigned region, based out of our client's operational hub in Milton Keynes .
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Senior Retail Operations Manager

MK14 6GD Milton Keynes, South East £48000 Annually WhatJobs

Posted 3 days ago

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full-time
Our client is looking for a seasoned Senior Retail Operations Manager to oversee and optimize their retail operations in Milton Keynes, Buckinghamshire, UK . This role is critical in ensuring the smooth, efficient, and profitable functioning of multiple retail outlets. The successful candidate will be responsible for developing and implementing strategic operational plans, setting performance targets, and driving business growth across the retail network. Key responsibilities include managing staff performance, conducting regular store audits, ensuring compliance with company policies and health & safety regulations, and identifying areas for process improvement. You will work closely with the merchandising, marketing, and HR departments to align operational activities with broader business objectives. This role requires a leader with a deep understanding of retail dynamics, inventory management, customer service excellence, and sales performance optimization. The ideal candidate will have a proven history of successfully managing multi-site retail operations, demonstrating strong analytical skills to interpret sales data and operational metrics. Excellent leadership qualities, including the ability to motivate and develop a large team, are essential. You should be comfortable with P&L responsibility, budget management, and implementing cost-saving measures without compromising service quality. A proactive approach to problem-solving and a commitment to maintaining high standards of operational efficiency are a must. This position offers the chance to make a significant impact on a growing retail brand and contribute to its continued success. If you are a results-oriented retail leader with a passion for operational excellence and a desire to drive success in a fast-paced environment, we want to hear from you.
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Senior Retail Operations Manager

MK1 1BB Milton Keynes, South East £45000 Annually WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client is a rapidly expanding fashion retailer looking for an experienced and dynamic Senior Retail Operations Manager to oversee their stores in the Milton Keynes, Buckinghamshire, UK region. This hybrid role offers a balance between strategic planning and hands-on operational oversight, contributing to the overall success and profitability of the retail outlets.

The Senior Retail Operations Manager will be instrumental in driving operational excellence, ensuring exceptional customer service, and managing store performance. This position requires a strategic thinker with a strong understanding of retail dynamics and a proven ability to lead and motivate teams.

Key Responsibilities:
  • Oversee the daily operations of multiple retail stores, ensuring adherence to company policies and procedures.
  • Develop and implement strategic plans to achieve sales targets and improve overall store performance.
  • Manage, mentor, and develop store managers and their teams, fostering a positive and high-performing work environment.
  • Monitor inventory levels, stock control, and merchandising standards to optimise product presentation and minimise loss.
  • Analyse sales data, customer feedback, and market trends to identify opportunities for growth and improvement.
  • Ensure compliance with all health, safety, and security regulations within the stores.
  • Implement and manage operational budgets, controlling costs while maximising profitability.
  • Collaborate with the marketing and visual merchandising teams to execute in-store promotions and campaigns effectively.
  • Conduct regular store visits to assess performance, provide feedback, and identify areas for development.
  • Drive customer engagement and satisfaction by ensuring a consistently positive shopping experience.
Qualifications and Experience:
  • Previous experience in a senior retail management or operations role is essential.
  • Proven track record of driving sales performance and operational efficiency in a retail environment.
  • Strong leadership and people management skills, with the ability to inspire and develop teams.
  • Excellent understanding of retail operations, including inventory management, visual merchandising, and customer service principles.
  • Proficiency in retail management software and data analysis.
  • Ability to travel to different store locations within the region as needed, while maintaining a balance with remote strategic work.
  • Strong financial acumen and experience managing budgets.
  • Excellent communication, interpersonal, and problem-solving skills.
  • A proactive and results-oriented approach to retail management.
This is an exciting opportunity for a seasoned retail professional to take on a key leadership role within a dynamic and growing company. Join us in shaping the future of our retail presence in Milton Keynes and beyond.
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Senior Retail Operations Manager

MK9 2AA Milton Keynes, South East £50000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client, a prominent and rapidly expanding retail brand, is seeking a highly experienced and results-driven Senior Retail Operations Manager to lead their remote operational oversight team. This fully remote position is critical for ensuring the smooth and efficient functioning of our retail outlets nationwide. You will be responsible for developing and implementing operational strategies, driving sales performance, managing budgets, optimizing inventory, and ensuring exceptional customer experiences across all locations. The ideal candidate will have a deep understanding of retail operations, strong leadership capabilities, and a proven ability to analyze data, identify trends, and implement effective solutions. This role offers the unique opportunity to shape the future of our retail presence from a remote setting, collaborating with store teams and cross-functional departments.

Key Responsibilities:
  • Oversee the operational performance of multiple retail stores, ensuring adherence to company standards and procedures.
  • Develop and implement strategies to drive sales, increase profitability, and enhance customer satisfaction.
  • Manage retail budgets, including P&L responsibility for assigned areas.
  • Optimize inventory management processes to minimize stockouts and reduce carrying costs.
  • Ensure visual merchandising standards are consistently met across all locations.
  • Develop and implement staff training programs to enhance product knowledge and customer service skills.
  • Monitor key performance indicators (KPIs) and analyze sales data to identify trends and opportunities for improvement.
  • Conduct regular store visits (virtually or as needed) to assess operations and provide coaching to store managers.
  • Implement and enforce health and safety regulations within all retail environments.
  • Collaborate with marketing, merchandising, and supply chain teams to align operational activities with broader business goals.
  • Identify and implement process improvements to enhance operational efficiency and effectiveness.
  • Manage relationships with vendors and suppliers to ensure timely delivery of goods and services.
  • Stay current with retail industry trends and best practices.

Qualifications:
  • Bachelor's degree in Business Administration, Retail Management, or a related field.
  • A minimum of 7 years of progressive experience in retail management, with at least 3 years in a multi-site operational leadership role.
  • Demonstrated success in driving sales growth and improving operational efficiency in a retail environment.
  • Strong understanding of retail P&L, inventory management, and visual merchandising.
  • Excellent leadership, communication, and interpersonal skills.
  • Proven ability to analyze data, identify actionable insights, and implement effective solutions.
  • Experience with retail management software and point-of-sale (POS) systems.
  • Ability to work independently, manage multiple priorities, and thrive in a fully remote setting.
  • Strong problem-solving and decision-making abilities.
  • Flexibility to travel occasionally for store visits or company events as required.
This fully remote role is ideal for an experienced retail leader looking to make a significant impact on a national scale.
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Senior Retail Operations Manager

MK9 2EA Milton Keynes, South East £50000 Annually WhatJobs

Posted 8 days ago

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Job Description

full-time
Our client, a highly reputable and expanding retail brand, is seeking an experienced Senior Retail Operations Manager to oversee their operations in Milton Keynes, Buckinghamshire, UK . This key on-site role is crucial for driving operational excellence, enhancing customer experience, and managing store performance within a designated region or portfolio of stores. You will be responsible for implementing strategic initiatives, optimising store processes, managing inventory, driving sales performance, and ensuring adherence to company standards for visual merchandising and customer service. The ideal candidate will possess strong leadership capabilities, a deep understanding of retail dynamics, excellent people management skills, and a proven track record in driving profitability. You will work closely with store managers, regional directors, and head office departments to achieve business objectives and foster a positive and productive retail environment. This role requires a hands-on approach, a keen eye for detail, and the ability to inspire teams to deliver exceptional results.

Key Responsibilities:
  • Oversee the day-to-day operations of multiple retail stores, ensuring smooth and efficient running.
  • Implement and drive sales strategies to achieve and exceed revenue targets.
  • Manage inventory levels, stock control, and loss prevention initiatives.
  • Ensure high standards of visual merchandising and store presentation are maintained.
  • Recruit, train, develop, and motivate store teams to foster a high-performance culture.
  • Monitor and analyse store performance metrics, providing regular reports and action plans.
  • Uphold company policies and procedures, including health, safety, and customer service standards.
  • Identify opportunities for operational improvements and implement best practices.
  • Manage operational budgets, controlling costs and maximising profitability.
  • Provide exceptional customer service, ensuring a positive shopping experience for all customers.
Qualifications and Experience:
  • Significant experience (7+ years) in retail management, with a substantial portion in an operations or multi-site management role.
  • Proven success in driving sales, profitability, and operational efficiency in a retail environment.
  • Strong understanding of retail merchandising, inventory management, and loss prevention.
  • Excellent leadership, team management, and communication skills.
  • Demonstrable ability to develop and implement effective operational strategies.
  • Proficiency in using retail management software and CRM systems.
  • Strong analytical and problem-solving skills.
  • Ability to work effectively under pressure and meet challenging deadlines.
  • A passion for retail and a customer-centric approach.
This is an excellent opportunity to join a thriving retail organisation and make a significant impact on its operational success.
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Senior Retail Operations Manager

MK9 2GN Milton Keynes, South East £45000 Annually WhatJobs

Posted 10 days ago

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Job Description

full-time
Our client is a leading retail group and is seeking a highly motivated and experienced Senior Retail Operations Manager to oversee their store operations in Milton Keynes, Buckinghamshire, UK . This position is critical for ensuring operational excellence, driving sales performance, and delivering an exceptional customer experience across multiple retail locations. The ideal candidate will have a strong background in retail management, with proven experience in leading teams, managing budgets, and implementing effective operational strategies. You will be responsible for developing and executing plans to optimize store performance, enhance product presentation, and maintain high standards of visual merchandising. Your duties will include: overseeing staffing levels, training, and development of retail teams; managing inventory and stock control; ensuring compliance with health and safety regulations; and fostering a positive and customer-centric environment. You will work closely with the wider management team to identify opportunities for growth and implement innovative solutions to challenges. Excellent leadership, communication, and problem-solving skills are essential. We are looking for a results-oriented individual with a passion for retail and a deep understanding of operational best practices. This is a fantastic opportunity to take on a key leadership role within a reputable retail organization in Milton Keynes, Buckinghamshire, UK , and contribute significantly to its success.
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Senior Retail Operations Manager

MK13 0BB Milton Keynes, South East £50000 Annually WhatJobs

Posted 10 days ago

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Job Description

full-time
Our client, a dynamic and expanding retail brand, is seeking a highly experienced and results-driven Senior Retail Operations Manager to oversee their store operations. This is a field-based role with significant travel required within your designated region, requiring your presence in stores to ensure exceptional operational standards and customer experiences. You will be instrumental in driving sales performance, optimizing store layouts, managing inventory, and leading store teams to achieve their full potential.

Key Responsibilities:
  • Oversee the daily operations of multiple retail stores, ensuring adherence to brand standards and operational excellence.
  • Drive sales performance and profitability by implementing effective sales strategies and initiatives.
  • Manage inventory levels, stock control, and merchandising to maximize sales and minimize losses.
  • Recruit, train, motivate, and develop store managers and their teams.
  • Ensure exceptional customer service standards are consistently met across all stores.
  • Implement and enforce operational policies, procedures, and health and safety regulations.
  • Conduct regular store visits to assess performance, provide feedback, and identify areas for improvement.
  • Manage store budgets, P&L, and operational costs effectively.
  • Analyze sales data, market trends, and competitor activities to inform strategic decisions.
  • Collaborate with head office departments, including marketing, merchandising, and HR, to support store initiatives.
  • Lead loss prevention strategies to minimize shrinkage and protect company assets.

The ideal candidate will possess a Bachelor's degree in Business Administration, Retail Management, or a related field. A minimum of 7 years of progressive experience in retail management, with at least 3 years in a multi-site supervisory or management role, is essential. Proven ability to drive sales, manage P&L, and lead teams effectively is critical. Strong understanding of retail operations, inventory management, visual merchandising, and customer service principles is required. Excellent leadership, communication, interpersonal, and problem-solving skills are paramount. You must be a strategic thinker with a passion for the retail industry and a commitment to delivering outstanding results. This role requires significant travel and hands-on involvement in store operations throughout the Buckinghamshire area and surrounding regions.
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