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Retail Crew

Bath, South West Finisterre

Posted 2 days ago

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Job Description

Permanent

ABOUT THE ROLE

The role of Retail Crew is the first step on the ladder of our retail development path. Fundamental to the day to day running of the store you are often the first touchpoint our customer has with the brand. This role is critical to drive sales by the delivery of exceptional customer experience that exceeds expectations, standards and operations.

ABOUT FINISTERRE

We have an exciting opportunity for retail professionals to join us over the seasonal period on the Finisterre team at our fantastic Bath store.

Born two decades ago from the needs of hardy British surfers, Finisterre creates enduring outdoor wear for an inspired life in and around the ocean. Proudly B Corp certified, we have committed to a deep belief: to make truly exceptional products in a more responsible and transparent way. Whether based at our cliff top headquarters in St. Agnes, Cornwall, or in one of our retail locations across the UK, Finisterre is a truly unique brand and career proposition.

Our store locations are the beating heart of our community. As Finisterre grows and moves forward, we want to increase our retail footprint; opening more stores where our customers are and continuing to make them exciting places that bring our brand and product narratives to life through our friendly, knowledgeable staff and exceptional customer service. Our retail teams offer amazing opportunities to grow a long-term career with purpose-led brand. So, if you want to be part of a truly authentic, purpose-led brand and you share our vision to create exceptional products in a responsible way, then we would love to hear from you.

KEY RESPONSIBILITIES

Customer Experience 

  • Create an engaging customer relationship, through sharing genuine experience, personal interests and adventure.
  • To understand and communicate our POD within our product range authentically through own experience and technical knowledge.
  • Openness and honesty in all situations and to take appropriate actions where necessary to ensure a high standard of customer service.
  • Build a loyal customer base and positive relationships throughout the Finisterre community, champion your store as a community hub both within our own events and externally.
  • Commercial
  • Contribute to the commercial success of the store through delivering sale targets and KPI’s. Rising to the challenging targets, embracing change and walking through the door with a positive attitude.
  • Exceed customers’ expectations and maximise sales potential through our multi-channel offer effectively.
  • Contribute to the timely execution of all launches, promotions and campaigns in store.

Operations

  • Optimise conversion through ensuring that visual merchandising and presentation guidelines are followed at all times.
  • Maintaining high security through service, shop floor awareness and ensuring all security measures are adhered to.
  • Ensure all health and safety policies are adhered to at all times.
  • Maintain a high standard of housekeeping throughout the store and back of house.
  • Ensure that the shop floor is always fully stocked through effective use of our replenishment systems.
  • Contribute to the continuous improvement of operations, always seeking better more efficient practices and feeding back to store managers on potential changes.

People

  • Actively participate in the team by helping others and building positive relationships throughout the store.
  • Be responsible for own personal development and actively seek opportunities for improvement through internal and external sources.
  • Adhere to all current policy and procedure laid out by Finisterre.
  • Bring our values to life

Requirements

WHAT YOU’LL BRING TO FINISTERRE

  • You share our love of the sea and our brand values. You care about our planet and want to share your passion for protecting it with others.
  • You are a people person. You genuinely like talking to others, are outgoing and approachable. You bring a sense of fun, enthusiasm and passion to everything you do and work well on your own and as part of a team.
  • You are self-motivated. You are proactive and committed in your own personal development, education and training.
  • To be willing to take on new and ad hoc tasks when required.
  • Previous experience in a customer focused role.
  • A strong understanding of exceptional customer service.
  • Knowledge of retail operations.

Important : The successful candidate must, by the start of their employment, have permission to work in the UK. Please note that Finisterre are not licensed to sponsor overseas workers.

Benefits

WHAT YOU’LL RECEIVE FROM FINISTERRE

We are offering a part time, fixed term contract, based at our Bath store. As a Real Living Wage employer, we’ll invest in you with a competitive hourly rate of £12.60 per hour.

But it’s not just a job. At Finisterre, we provide an opportunity to grow and develop yourself within at a fast-paced, growing B Corp certified brand with a great culture and an exciting purpose. You’ll get the chance to collaborate with a diverse community of people with a shared mission. In return, we take good care of you through a range of initiatives and rewards, including:

      • 25 days holiday per year, plus an allowance of up to 8 UK bank holidays (pro rata for part time employees)
      • Additional holidays for length of service
      • Your birthday day off
      • Up to 3 days of paid volunteering per year – we will support you in giving back to communities and causes 
      • A discretionary bonus scheme, based on store performance
      • A pension scheme with Nest
      • 60% product discount for personal and gift use
      • 30% Friends and Family product discount
      • A uniform allowance to help you represent the Finisterre brand with confidence and authenticity on the shop floor
      • Enhanced Family Leave policies to support you in growing your family 
      • Life assurance with access to an online wellbeing platform which includes, an employee assistance program, virtual GP appointments, digital gym, and a range of perks 
      • Access to a range of wellbeing resources, including counselling services, cycle to work, eye tests, and wellbeing activities
      • Regular team social and training days
      • Various discounts from our B Corp community
      • Access our online Learning Library and company-wide training sessions delivered by both internal and external trainers to support you in your ongoing development.
      • Sea Tuesday companywide updates
      • And so much more!

Closing date: We’ll be interviewing as we go along, so we’d encourage you to submit your application at the earliest opportunity, as the role may close earlier than advertised.

Finisterre is committed to building diverse and inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.

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Keyholder Sales, PT (32 Hours) - Swindon

Swindon, South West Under Armour, Inc.

Posted 13 days ago

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Job Description

Keyholder Sales, PT (32 Hours) - Swindon
**Keyholder Sales, PT (32 Hours) - Swindon**
**Values & Innovation**
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
If you are a current Under Armour teammate, apply to this position on theInternal Career Site Here. ( Highlights**
**Join our sqUAd as a Keyholder**
Are you ready to join a high-energy, supportive and performance-driven team dedicated to empowering athletes around the world? We're looking for an enthusiastic Sales Keyholder who will back up the store leadership team by overseeing sales and customer service, coaching teammates, and calling the plays for the daily operations of the store when necessary. This position is a great first-time leadership role for the right candidate.
**OUR VALUES:**
+ Love Athletes
+ Celebrate the wins
+ Stand for equality
+ Act sustainably
+ Fight on together
**WE COUNT ON OUR TEAMMATES TO:**
+ Ensure we always provide great customer service
+ Unique service culture and customer experience
+ Lead a selling culture and enhance the customer experience
+ Recognize and reward performance
+ Coach, train, and support teammates
+ Manage loss prevention, safety, and audit expectations and results
+ Ensure the store is neat, clean, and well-stocked
+ Open and close the store when necessary
**QUALIFICATIONS:**
+ Be passionate about our performance driven brand
+ 1 year experience in a retail environment
+ Outgoing personality with excellent communication skills
+ Fluency in local language and / or English
+ Demonstrated collaborative skills and ability to work well within a team
+ Ability to work in a fast-paced environment
+ Ability to work a flexible schedule
**YOU'LL BE CONSIDERED A TOP CANDIDATE IF YOU HAVE:**
+ Previous experience in a leadership position
+ Previous experience in a retail setting
**PERKS & BENEFITS:**
+ Generous employee discount & access to PERK discount platform
+ Competitive salary
+ Monthly bonus incentive pay eligibility
+ Opportunities for professional development and advancement
+ Work-Life Assistance Program to support health, personal, family or work-related challenges
+ Feedback and value driven culture
**At Under Armour we empower those who strive for more!**
Apply today!
**Purpose of Role**
The Keyholder, Sales contributes to the achievement of the store's profitability and Key Performance Indicators by effectively performing the responsibilities of a leader on duty, providing customer service aligning with Under Armour's core values while working as part of store leadership to accomplish operational excellence. The Retail Store Keyholder serves as a coach and mentor to other teammates within sales/stock. This role also serves as the go-to leader in the absence of the Assistant Store Manager role and is responsible for opening and closing stores.
**Your Impact**
**_Sales & Omni_**
+ As part of the store leadership team, supports in driving sales and retail/omni KPI target achievement
+ Act as the leader on duty and consistently models the brand's Athlete service standards and selling behaviors
+ Provides in-depth information related to wide portfolio of technical products
+ Seeks and offers solutions to athletes based on their requests.
**_Brand image & Customer Experience_**
+ As part of the store leadership team, supports in training teammates to provide a service/selling culture unique to Under Armour.
+ Uses advanced functional expertise to drive sales and Athlete loyalty.
+ Shares, guides and trains basic core and seasonal product knowledge to junior teammates.
**_Retail Operations_**
+ Responsible for keeping the store key, opening and closing store according to Standard Operating procedures
+ Train and lead teammates in the execution of daily operations aligning with UA process and policies
+ Partner with rest of store leadership in maintaining standards covering merchandise and floor sets
+ Evaluate store sales and payroll goals using payroll reports and tools; make scheduling adjustments to meet business needs. Builds Athlete loyalty through in-store experience, using various available applications
+ Ensure store audit compliance and shrink results meet company loss prevention standards
+ Adhere to Loss Prevention policies and advise rest of store leadership of unusual internal or external activity.
+ Assume Keyholder, Stock responsibilities as necessary.
+ Maintain and support store safety standards and communicate teammate accidents/injuries/concerns to rest of store leadership immediately.
**_Leadership & Team Collaboration_**
+ Communicate clear priorities, sales and KPI targets to sales teammates to achieve the targeted levels.
+ Support UA strategies to drive sales and operations; observe sales trend and advise rest of store leadership of opportunities.
+ Support the Store Manager and Assistant Store Manager, Retail Operations Team, and local HR during onboarding and continuous training.
**Qualifications**
+ Advanced numeracy, literacy, and advanced communication skills
+ Fluent in local language and basic verbal English skills
+ Basic people management skills
+ Proficient in use of computers and other technology
+ Effectively communicate with athletes, teammates, and leadership
+ Adjusts to new ideas/methods of working
+ Knowledgeable of store operations, visual merchandising, stock room, risk management & safety
+ Knowledge and understanding of employment laws including compliance with federal, state, and local requirements
+ Moderate knowledge of industry/retail operations and applying this knowledge to create solutions
+ Advanced selling experience and comprehensive industry understanding
+ May anticipate and prevent problems and roadblocks before they occur
**Requirements**
+ One year experience in a sports/apparel & footwear retail environment
+ Exposure to Keyholder experiences
+ High School education or equivalent
+ Availability to work a flexible schedule, including holidays, nights, and weekends
**Physical Requirements**
+ Ability to handle or relocate products up to 25 lbs/12kgs
+ Able to stand and move about for extended periods of time with short breaks to handle products
+ Ability to freely access all areas of the store; including the selling floor, stock and register area
+ Reasonable accommodations may be made to assist in performing the essential responsibilities
**Our Commitment to Equal Opportunity**
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via
Requisition ID:
Location:
Swindon, GB, SN2 2DZ
Business Unit: UA Europe
Region: EMEA
Employee Class: Part Time
Employment Type: Hourly
Learn more about our Benefits here
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Part Time Sales Associate, Tommy Hilfiger - Swindon

Swindon, South West PVH Corp.

Posted 13 days ago

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Job Description

**Be part of an iconic story.**
TOMMY HILFIGER is one of the world's most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger's global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube ( , Instagram ( , TikTok ( )
Tommy Hilfiger is one of the world's leading designer lifestyle brands, internationally recognized for celebrating the essence of "classic American cool" style.
Founded in 1985, Tommy Hilfiger delivers premium styling, quality and value to consumers worldwide with a breadth of collections including Hilfiger Collection, Tommy Hilfiger Tailored, men's, women's and kids' sportswear, Tommy Hilfiger Denim, accessories, and footwear.
In addition, the brand is licensed for a range of products, including fragrances, eyewear, watches and home furnishings. Tommy Hilfiger, which was acquired by PVH Corp. in 2010, has more than 17,000 associates worldwide and an extensive distribution network in over 115 countries and 1,600 retail stores. Global retail sales of the Tommy Hilfiger brand were US $6.5 billion in 2015.
**_About_** **THE ROLE**
When it comes to shopping at Tommy Hilfiger, our customers only deserve the very best in store experience we can offer. You will be working as part of our store team in a luxury retail environment where you will share a passion for our brand and our values with our customers and colleagues.
Leading by example and putting all the PVH Values to practice are also of importance in this role. You will be inspiring your team to generate sales & profit, minimize losses, and create the best possible customer experience whilst ensuring the store is visually distinctive & impeccably maintained.
Responsibilities include:
+ Be able to demonstrate in-depth product knowledge and possess successful link selling skills to drive business.
+ Holding the ability to outfit build for customers will be essential, our Sales Associates should also be able to make further product recommendations and drive our store KPI's.
+ Building and maintaining professional relationships with our customers, to secure regular clienteles is possible.
+ Being a Brand Ambassador and maintaining a keen interest in current fashion and market trends.
+ Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner.
+ Show flexibility and innovation when reacting to the changing business environment especially around peak trade.
**_About_** **YOU**
+ Have previous experience within hospitality/retail
+ Be hardworking with great communication skills
+ Have an interest in Fashion/Retail
+ Ability to work in a fast paced environment with ability to multi task in high pressure environments
+ Be passionate to drive sales using our digital platforms!
**_About_** **WHAT WE OFFER**
At PVH, we understand that the success of our organisation is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates - both at home and at work.
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.
**About PVH:**
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That's the Power of Us, that's the Power of PVH+.   
One of PVH's greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH **here ( .
_PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential._
DIVERSITY & EQUAL OPPORTUNITY We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.
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