68 Sales Operations Director jobs in London

About us

If you are looking to join an independent and impartial treasury and risk management consultancy, PMC is your solution.

Established for over 34 years, we offer expert advice and practical solutions to financial sponsors and their portfolio companies globally – with offices in New York, London, Madrid and Singapore.

Our specialist skills and experience have helped our clients’ complete deals worth in excess of $185 billion.

Position Summary

The Business Operations Coordinator plays a key role in PMC Treasury’s global operations team. This hands-on role ensures the smooth running of business operations, compliance with business processes and delivering operational projects.

The role takes full ownership of assigned tasks and initiatives, driving them through to completion with accuracy, consistency and at pace.

Success in this role requires a proactive problem-solver who thrives on getting things done, builds strong relationships both locally and internationally, and ensures agreed processes are delivered to the highest standard.

The Role:

• Ensure strict adherence to operational policies, processes, and compliance requirements.
• Oversee the smooth running of office premises (London, New York, Singapore, Iberia).
• Plan and deliver operational projects end-to-end from scoping, recommendation through to successful execution.
• Oversee and run PMC’s client review call process
• Oversee the global company file server, ensuring it is well-maintained, up to date, and used consistently across the business
• Act as the primary internal point of contact for IT and telecommunications, coordinating with external providers and ensuring issues are resolved promptly.
• Provide operational support to consultants and analysts, ensuring systems and processes enable seamless client delivery.
• Collaborate with HR to support onboarding and offboarding of employees and independent contractors.
• Support the design and implementation of automation and process improvements to increase efficiency and scale.

What you’ll bring:

• Demonstrated success in delivering projects & day2day operational tasks on time and to a high standard
• Experience working in fast paced environment where no task is too small or big
• A “doer” who takes ownership and consistently delivers, nothing slips through the cracks

It would be nice for you to have:

• Highly organised, detail-oriented, dependable and resilient.
• Strong relationship builder with excellent interpersonal skills across diverse teams and cultures.
• Confident in managing competing priorities and deadlines.
• Proactive, resourceful, and solution-focused with a can-do attitude.
• Clear communicator (written and verbal) with excellent documentation skills.
• Strong IT literacy (Microsoft Office, project management and collaboration tools).

What else you need to know:

This role is based at our offices in London

We want our people to thrive at work, deliver the best solutions for our clients and support each other's development. To support this, we provide exceptional exposure to real client work, enabling employees to broaden their skillsets, develop strong commercial acumen, and build confidence in stakeholder management. Our office-based approach fosters a highly collaborative and high-performing environment where learning and growth are accelerated.

What to do next:

If this sounds like a role you’re interested in, then please apply.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at

About us

If you are looking to join an independent and impartial treasury and risk management consultancy, PMC is your solution.

Established for over 34 years, we offer expert advice and practical solutions to financial sponsors and their portfolio companies globally – with offices in New York, London, Madrid and Singapore.

Our specialist skills and experience have helped our clients’ complete deals worth in excess of $185 billion.

Position Summary

The Business Operations Coordinator plays a key role in PMC Treasury’s global operations team. This hands-on role ensures the smooth running of business operations, compliance with business processes and delivering operational projects.

The role takes full ownership of assigned tasks and initiatives, driving them through to completion with accuracy, consistency and at pace.

Success in this role requires a proactive problem-solver who thrives on getting things done, builds strong relationships both locally and internationally, and ensures agreed processes are delivered to the highest standard.

The Role:

• Ensure strict adherence to operational policies, processes, and compliance requirements.
• Oversee the smooth running of office premises (London, New York, Singapore, Iberia).
• Plan and deliver operational projects end-to-end from scoping, recommendation through to successful execution.
• Oversee and run PMC’s client review call process
• Oversee the global company file server, ensuring it is well-maintained, up to date, and used consistently across the business
• Act as the primary internal point of contact for IT and telecommunications, coordinating with external providers and ensuring issues are resolved promptly.
• Provide operational support to consultants and analysts, ensuring systems and processes enable seamless client delivery.
• Collaborate with HR to support onboarding and offboarding of employees and independent contractors.
• Support the design and implementation of automation and process improvements to increase efficiency and scale.

What you’ll bring:

• Demonstrated success in delivering projects & day2day operational tasks on time and to a high standard
• Experience working in fast paced environment where no task is too small or big
• A “doer” who takes ownership and consistently delivers, nothing slips through the cracks

It would be nice for you to have:

• Highly organised, detail-oriented, dependable and resilient.
• Strong relationship builder with excellent interpersonal skills across diverse teams and cultures.
• Confident in managing competing priorities and deadlines.
• Proactive, resourceful, and solution-focused with a can-do attitude.
• Clear communicator (written and verbal) with excellent documentation skills.
• Strong IT literacy (Microsoft Office, project management and collaboration tools).

What else you need to know:

This role is based at our offices in London

We want our people to thrive at work, deliver the best solutions for our clients and support each other's development. To support this, we provide exceptional exposure to real client work, enabling employees to broaden their skillsets, develop strong commercial acumen, and build confidence in stakeholder management. Our office-based approach fosters a highly collaborative and high-performing environment where learning and growth are accelerated.

What to do next:

If this sounds like a role you’re interested in, then please apply.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at

• Develop and implement comprehensive business operations strategies.
• Oversee daily operational activities and ensure efficient workflow.
• Manage departmental budgets and optimize resource allocation.
• Identify and implement process improvements to enhance productivity and reduce costs.
• Ensure compliance with all relevant regulations and company policies.
• Lead, mentor, and develop the operational teams.
• Collaborate with cross-functional leaders to achieve strategic objectives.
• Manage vendor relationships and contract negotiations.
• Develop and present operational performance reports to senior management.
• Drive a culture of excellence, innovation, and continuous improvement.

• Master's degree in Business Administration, Operations Management, or a related field.
• 10+ years of experience in operations management, with a significant portion in a leadership role.
• Proven experience in strategic planning and execution of operational initiatives.
• Strong financial acumen and experience in budget management.
• Demonstrated leadership and team management skills.
• Excellent analytical, problem-solving, and decision-making abilities.
• Exceptional communication, presentation, and interpersonal skills.
• Experience with process improvement methodologies (e.g., Lean, Six Sigma) is highly desirable.
• Ability to manage multiple priorities in a dynamic environment.

• Develop and implement robust operational strategies that support the company's overall business objectives.
• Oversee the day-to-day operations of key business functions, including client onboarding, support, risk, and compliance.
• Drive continuous improvement initiatives to enhance efficiency, productivity, and service quality.
• Manage and develop a diverse team of operational professionals, fostering a culture of accountability and high performance.
• Ensure adherence to all regulatory requirements and industry best practices.
• Develop and manage operational budgets, identifying cost-saving opportunities.
• Oversee the implementation and management of technology solutions to support operational needs.
• Monitor key operational performance indicators (KPIs) and report on progress to senior management.
• Manage relationships with key external vendors and partners.
• Contribute to strategic planning and decision-making at the executive level.

• Extensive experience in a senior operations management role, preferably within the financial services or FinTech industry.
• Proven track record of successfully managing complex operational functions and driving significant improvements.
• Deep understanding of regulatory frameworks relevant to financial services (e.g., FCA, PRA).
• Exceptional leadership, team management, and mentoring skills.
• Strong strategic thinking, problem-solving, and decision-making abilities.
• Excellent communication, negotiation, and stakeholder management skills.
• Demonstrated experience in budget management and financial oversight.
• Proficiency in operational software and CRM systems.
• Master's degree in Business Administration, Finance, or a related field.
• Ability to operate effectively in a fast-paced, high-growth environment.

Overview:

A leading global consulting firm is seeking an experienced Senior Manager – Business Operations (Global Advisory) to join its Middle East headquarters in Dubai, supporting both the regional and global advisory leadership teams.

This pivotal role serves as a key coordination and operational partner to senior leadership, driving excellence across business operations, financial governance, communications, training, and global alignment.

The ideal candidate will be a strategic, organized, and influential professional with experience managing complex, cross-functional initiatives in a fast-paced consulting or Big 4 advisory environment.

Key Responsibilities

Business Operations & Coordination

• Support the Global Advisory leadership team in day-to-day operations, ensuring seamless coordination between regional and global functions.
• Manage operational governance, business planning, KPI tracking, and performance reporting.
• Act as the liaison between Advisory, Finance, HR, and Communications teams to ensure alignment on priorities and deliverables.

Financial & Budget Oversight

• Coordinate annual budgeting, headcount planning, and monitoring of operational expenditure.
• Support variance analysis, forecasting, and cost management reporting.
• Partner with finance teams to ensure transparency and accuracy in submissions.

Communications & Engagement

• Plan and manage Global Advisory town halls, leadership updates, and internal communications.
• Prepare executive presentations, talking points, and briefing materials.
• Maintain a consistent and professional tone across all communication channels.

Training & Development Coordination

• Collaborate with HR and Learning teams to deliver leadership and capability development programs.
• Track participation metrics and drive continuous improvement initiatives.
• Oversee onboarding and knowledge-sharing activities for new Advisory hires.

Governance & Knowledge Management

• Maintain and manage the Global Advisory SharePoint as the central repository for reports, dashboards, and best practices.
• Establish governance standards for document control, approvals, and content management.

Global Collaboration & Reporting

• Support alignment across geographies and business units through structured coordination and reporting.
• Prepare dashboards, executive summaries, and performance updates for leadership and steering committees.
• Facilitate knowledge exchange and engagement across global teams and time zones.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Finance, or Management; MBA preferred.
• 10+ years of experience, including 5+ years in a Big 4 or global consulting/advisory firm
• Proven background in business operations, project management, or PMO functions.
• Strong financial acumen and understanding of governance and cross-functional coordination.
• Excellent communication and stakeholder management skills at executive level.
• Proficient in MS Office (Excel, PowerPoint, Teams) and SharePoint / Power BI.

Key Skills & Competencies

• Strategic thinker with strong business and commercial acumen.
• Exceptional organizational and multitasking capabilities.
• Strong written, verbal, and presentation skills.
• Collaborative, proactive, and adaptable in a global matrix environment .
• Comfortable working with ambiguity and managing multiple priorities.

Preferred Background

• Experience supporting regional or global advisory leadership functions.
• Familiarity with enterprise systems such as Oracle, Workday, or SAP.
• Proven ability to develop high-impact presentations and briefing materials for senior executives and global meetings.

As the Business Operations and Procurement Coordinator, you will play a crucial role in ensuring the seamless operations of company-wide procurement by managing and overseeing the procurement document repository and contract management system, whilst acting as a central pillar for coordinating Business Operations projects.

The role will involve cross departmental collaboration and supporting the business, to coordinate, organise and maintain administration across company systems, overseeing contract lifecycles, working with legal, insurance and assisting with migrations to new company systems to create new efficiencies through operational processes. You will play a crucial role in maintaining the administration of key business systems whilst providing end to end support for company procurement, working closely with the team and other procurement leads to ensure consistency and compliance across the business.

This position offers a unique opportunity to contribute to multiple facets of a dynamic and collaborative work environment and to champion operational excellence. You will be involved in developing and integrating systems and processes to support the company and implementing business best practices. This role is ideal for someone eager to enhance their existing skills by building on knowledge of vendor and procurement management, and experience in delivering central business operations projects to increase efficiencies.

Role Responsibilities:

• Support with the end-to-end procurement process, working closely with other Procurement leads to:
• Support departments with RFP and tender processes.
• Raise and track purchase orders alignment with SOWs.
• Work with key stakeholders to undertake due diligence including insurance and legal.
• Ensure compliance to company policy and procedures.
• Onboard new suppliers, issuing, processing, tracking and revising documentation to ensure business continuity.
• Maintain, manage and audit the contract repository.
• Manage supplier relationships and lead the procurement process end to end to ensure service quality, cost effectiveness and continuous improvement.
• Leading on the set up, migration and integration of software, systems and processes to the business.
• Monitoring third party performance and SLAs to ensure compliance, cost efficiency and alignment business objectives.
• Support the various business operations processes and further develop them as we grow.

Please note that these points are only an outline of your main role and responsibilities, and that there will be additional day to day duties expected of you to ensure the smooth and effective running of your department and the show. As this is a newly created role your duties and responsibilities will evolve over time.

About you:

• A minimum of 5 years experience in company operations, procurement or vendor management.
• Experience in managing contract life-cycles.
• Contract related certification such as CIPS.
• Experience in managing company systems, ideally prior experience with migrations.
• Experience working across multiple software or operational systems.
• Has excellent stakeholder and relationship management skills.
• Have great problem-solving skills with a solution-driven approach.
• A positive mindset with a can-do attitude.
• Have strong organisational skills.
• Experience in handling competing demands and deadlines.
• High attention to detail and an analytical mindset.