4 Sales Strategy jobs in the United Kingdom
Sales & Loyalty Advisor
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Job Description
SimpliSafe is an industry-leading home security company that understands the importance of protecting the life you've built. From advanced cameras and doorbells to entry and motion sensors, SimpliSafe also provides best-in-class professional monitoring that will watch over your home even when you can't.
Already protecting over 4 million people across the US and UK, SimpliSafe continues its mission to make "every home secure". Since launching in the UK in 2019, SimpliSafe has already received awards and numerous accolades from leading publications, as well as an excellent rating on Trustpilot and a customer NPS in excess of 72.
Why SimpliSafe:
There's nothing more important than keeping your family and home safe, and there's nothing more fulfilling than knowing you're helping people every day and providing them with extra peace of mind.
With a no-ego culture, we encourage teams to collaborate and innovate and with those seeking their next challenge, SimpliSafe can offer big opportunities. We don't just want you to work here. We want you to grow and thrive here.
The Role:
The primary role of the Sales & Loyalty Advisor is to achieve sales & loyalty targets as defined by the business, by proactively promoting Simplisafe's product proposition to new customers and to retain existing customers. The Sales & Loyalty Advisor will also deliver exceptional customer service to our customers and ensure the highest levels of performance are achieved in all aspects of the role through multiple channels such as webchat, email, inbound and outbound calls.
What You'll Do
- To answer incoming calls and make proactive outbound calls to convert to sales and retain our customers within agreed service standards
- Ability to handle complex/difficult calls and resell Simplisafe's product proposition to retain existing customer base
- Excellent negotiation and interpersonal skills to manage customer expectations and maximise sales and loyalty opportunities.
- Ability to sell to and retain our customers through various channels such as Livechat
- Identify and utilise all opportunities to upsell
- Build strong and productive working relationships with sales and customer support colleagues
- Keep abreast of competitor intelligence and maintain high levels of product knowledge
- Achievement of sales and loyalty targets whilst maintaining high Quality standards
- Ensure that all business processes are followed and adhere to compliance standards
- Provide feedback to Senior Management around barriers to conversion
- Completing cancellations surveys to provide management with a deeper understanding as to why customers cancel
- Ability to work through Lead emails to proactively contact and convert to opportunities. Will include Leads identified via digital channels such as Social Media Platforms.
- Acts quickly and decisively on opportunities to improve their performance for both customer service and sales/loyalty
- Takes ownership for personal development areas in order to achieve objectives, using the support of line manager/L&D if required
- Thinks creatively to find ways of delivering services with limited resources
- Identifies and encourages behaviour that supports the company values
- Works to create a cohesive and productive working environment to achieve business goals
- Engage in target setting, demonstrate awareness of how their individual targets contribute to team target
- Continuously look for ways to improve our processes and procedures to benefit the team
- Enhance the customer experience through acting on Trustpilot reviews, NPS and CSAT
- Prompt investigation, assisting in the prevention of fraud, recording and management of problems reported by customers/Advisors, reporting back to the management team when required
What You'll Need
- Have strong communication and interpersonal skills
- Possess excellent organisational and problem solving skills
- Highly motivated
- Ability to take on increased responsibilities as the position advances
- Proven ability to consistently meet and exceed individual metrics
- Comfortability talking about technical and safety issues
- Great problem solving skills - to help our customers understand why SimpliSafe is right for them, you need to have a great understanding of the product
- Proven record of outstanding attendance and timeliness in a structured environment
- Strong work ethic and the drive to contribute to company goals
- Clear and effective phone communication skills to ensure all customer issues are resolved
- Positive, can-do attitude and eager for continuous improvement
- Strong commitment to customer happiness and satisfaction
What Values You'll Share:
- Customer Obsessed - We understand our customers and aim to build long term relationships and trust.
- Aim High - We are always challenging ourselves and others to grow and improve.
- No Ego - We drive to succeed as a team and learn from our mistakes.
- One Team - We collaborate and win as a team.
- Lift As We Climb - We invest in developing others and ourselves.
- Lean & Nimble - We test, learn and improve.
What's in it for you?
Working at Simplisafe, you'll have access to:
- Competitive salary and commission structure
- 36 Days holiday entitlement
- Enhanced pension
- Life assurance
- Private dental and healthcare
- Free eye test and contribution to glasses
- Employee Assistance Programme
- SimpliWell - Wellbeing contribution (e.g. gym, spa day, athleisure etc.)
- Cycle to work scheme
- Team social events (annual summer and christmas parties, amongst other socials)
- Freebies, Perks at Work membership, monthly pay day breakfast, monthly lunch, weekly snacks etc.
We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact
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Sales Strategy & Operations Lead
Posted 19 days ago
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Job Description
We're looking for a Sales Strategy & Operations Lead to join Team Snapchat! The mission of the Sales Operations Strategy group is to maximise ads business growth and performance by being the objective, trusted partner to Leadership - through strategic planning, cross-functional collaboration and operational excellence. You'll partner with Sales and cross-functional teams (i.e. Product Marketing, Finance, etc.) to set strategy, generate impactful insights, provide recommendations and manage commercial execution-oriented initiatives.
Working from our London, you'll directly support the regional teams in efforts to amplify revenue, improve sales productivity, set business rhythm and operations, and directly shape the future of the Snapchat experience for advertisers.
What you'll do:
+ Work closely with the General Manager of the UK market and more broadly with the EMEA Leadership team to identify, define, launch and operationalise strategic initiatives.
+ Identifying areas of market opportunity and gaps in order to prioritise customer segments accordingly
+ Deploying data-driven resourcing strategies, inclusive of aligning team structures and responsibilities to the Sales team's strategy and operating model
+ Pinpointing revenue blockers and working cross-functionally to resolve them
+ Surfacing cross-sell and upsell opportunities to the Sales team, evaluate impact
+ Develop collaborative relationships with key stakeholders across the company and represent the market and/or Sales Operations in cross-functional/leadership discussions
+ Establish and embed critical metrics to guide and evaluate sales team behaviours
+ Develop and package recommendations for communication to Sales Managers and leadership
+ Establish and support a unified go to market strategy across UK
+ Develop and maintain accurate revenue forecasts.
+ Collaborate with finance and sales leadership to align revenue projections.
+ Analyze variance between actual and forecasted revenue.
+ Revenue insights & trends: Transforming raw revenue data into actionable insights through accurate reports and analysis of trends.
Knowledge, Skills & Abilities
+ Best-in-class partnership with Sales and cross-functional teams, including an ability to navigate complex discussions, challenge stakeholders respectfully and manage disagreement effectively
+ Experience approaching problems using a structured, analytical mindset, providing practical business insights from data, with strong business acumen and judgment
+ Ability to launch and drive org-wide adoption of changes to strategy and operational processes
+ Proficiency in developing clear and compelling recommendations with follow through on execution once recommendations are adopted
+ Strong proficiency in excel/Google Sheets with demonstrated experience in building models to solve business problems end-to-end
+ Excellent verbal and written communication skills suited for audiences ranging from customers to sales teams to Snap's business executives
+ Ability to initiate and drive projects to completion with minimal guidance
+ Proven project management capability with expertise in planning, executing, and overseeing projects to ensure timely delivery, while effectively coordinating cross-functional teams and maintaining clear communication throughout the project lifecycle.
Minimum qualifications
+ Master's degree or equivalent preferred
+ 7+ years experience working in Sales Operations, Management Consulting or other similar functions
+ Fluency in English
If you have a disability or special need that requires accommodation, please don't be shy and provide us some information ( .
"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a "default together" approach and expect our team members to work in an office 4+ days per week.
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.
Our Benefits ( : Snap Inc. is its own community, so we've got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success!
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Sales Strategy Business Partner, EMEA
Posted 27 days ago
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Job Description
Korn Ferry is a global consulting firm that powers performance. We unlock the potential in your people and unleash transformation across your business - synchronizing strategy, operations, and talent to accelerate performance, fuel growth, and inspire a legacy of change. That's why the world's most forward-thinking companies across every major industry turn to us - for a shared commitment to lasting impact and the bold ambition to Be More Than.
Headquartered in Los Angeles, our over 9,000 colleagues globally serve clients in more than 50 countries. We offer five core capabilities that span the full talent lifecycle:
- Organizational Strategy
- Assessment and Succession
- Talent Acquisition
- Leadership Development
- Rewards and Benefits
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Job description
Job Summary:
We are seeking a highly analytical, strategic, and collaborative Strategy & Operations Business Partner to support Korn Ferry Digital's EMEA Commercial Team. This role will be instrumental in driving go-to-market (GTM) strategy, optimizing revenue operations, and supporting data-driven decision-making for the growth of the EMEA business. You'll partner closely with Sales, Customer Success, Marketing, Finance, and Product to ensure our GTM teams are aligned, efficient, and scaling effectively.
Key Responsibilities:
Strategic Planning & Insights
- Collaborate with Sales leadership to define and execute GTM strategies, annual planning, and quarterly business reviews.
- Provide strategic recommendations to improve revenue growth, customer retention, and operational efficiency.
- Drive the operational cadence of EMEA Commercial leadership, including forecast calls, pipe reviews, performance management, & tracking of GTM initiatives.
- Support territory design, segmentation, coverage modeling, and resource planning.
- Monitor and analyze performance metrics (pipeline, bookings, churn, expansion, NRR).
- Develop dashboards and reports to surface key insights to stakeholders.
- Conduct win/loss, churn, and retention analysis to identify areas for improvement.
- Drive process improvements across the sales (e.g., pipe generation, deal execution, system use, QBRs).
- Partner with RevOps, Finance, and Enablement teams to streamline systems, tools, and processes.
- Lead or support strategic initiatives such as pricing changes, sales plays, or customer lifecycle programs.
- Act as a trusted advisor to GTM leaders, providing objective insights and support for data-driven decisions.
- Ensure alignment between Sales, Customer Success, and cross-functional teams.
- Help create scalable frameworks for communication, forecasting, and performance reviews.
- Experience in strategy, sales operations, business operations, management consulting, or similar.
- Experience working with Sales teams in a B2B SaaS or tech environment.
- Strong analytical skills; advanced Excel/Google Sheets, CRM (Salesforce), and BI tools (Looker, Tableau, etc.).
- Excellent project management and cross-functional collaboration skills.
- Strategic thinker with the ability to dive deep into data and operational details.
- MBA or similar advanced degree a plus, but not required.
- Familiarity with GTM tech stack (e.g., Salesforce, Gainsight, Clari, Outreach).
- Experience supporting Sales operations (e.g., planning, execution, special projects).
- Experience working across multiple business dimensions - solutions, regions, lines of business.
- Comfort working in a fast-paced, high-growth environment with changing priorities.
- Increased sales productivity and quota attainment
- Clear and actionable performance insights shared regularly
- Scalable processes adopted across GTM teams
- Strong, trusted partnerships with Sales and CS leadership
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Internal Mobility at Korn Ferry
If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.
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Korn Ferry is an Equal Employment Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.
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EMEA Sales Strategy Planning & Operations Lead
Posted 1 day ago
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Job Description
Meta is seeking a highly strategic, quantitative, process and detail-oriented business leader to join the EMEA Sales Strategy Planning & Operations team. This is an exciting opportunity to part of a global team and drive and execute on go-to-market strategy in partnership with Sales leaders within Meta's business.The mission of the Sales Strategy Planning & Operations group is to drive efficient revenue growth and product adoption by aligning business to monetization priorities and transforming our business into a data-driven organization. This role will support multiple in-market sales teams including Gaming (EMEA wide) and one other country (to be defined), acting as a member of market operations leadership and working closely with Business / Country Directors on a daily basis.The ideal candidate will be passionate about Meta, intellectually curious and a fast learner, be experienced at working independently under ambiguity, whilst keeping focused on high impact projects. You should be a proven collaborator, have demonstrated stakeholder and change management experience, advanced analytical skills (advanced Excel + SQL skills mandatory) and advanced business acumen.
**Required Skills:**
EMEA Sales Strategy Planning & Operations Lead Responsibilities:
1. Data driven business insights: Lead business reviews. Drive impactful analyses on major revenue and product trends, including revenue performance, product adoption, leading revenue indicators, productivity and sales effectiveness which inform executives and management of revenue upside opportunity and risks as well as strategic priorities progress to take proactive actions on. Data analytics and insight are developed through a variety of tools including Tableau, SQL and demand a high proficiency in Excel
2. Operating Cadence/ Rhythm of business: Execute on standard cadence of operations (e.g., goal-setting, revenue review, key accounts reviews). Drive operational rigour in the sales organization through identification and execution of opportunity areas that create efficiency, remove obstacles, or create improved processes and approaches to the business Identification of operational improvements based on review of current processes
3. Planning and Go-to-market design: Design and flawlessly execute on an annual planning process in partnership with key cross-functional partners, drive thoughtful strategy and resource budgeting plans (e.g., headcount) across teams. Collaborate on go to market design decisions including portfolio management, segmentation and organisational design
4. Strategic projects and initiatives: Identify and drive critical projects and strategic initiatives to support revenue growth. Translate global initiatives to regional level and help drive corporate alignment. Develop projects at regional level that have potential to scale at a global level
5. Stakeholder Management and Strategic Partnership: Maximize business performance by being the objective and trusted partner to the sales organization. Develop effective collaborative relationships across SSP&O teams to drive analytical and/or planning initiatives
**Minimum Qualifications:**
Minimum Qualifications:
6. Approximately 7+ years' relevant experience leading strategy and operations projects in a consulting environment, corporate strategy/operations team, quantitative field (e.g. investment banking, PE/VC) or similar tech company
7. Proficiency in extracting and manipulating data using SQL for running data analysis and building quantitative models
8. Problem-solving and analysis skills, with proven experience solving complex and wide-ranging business problems (commercial, operational, organisational)
9. Demonstrable experience leading and influence stakeholders of all levels of seniority, with proven success in communicating/ presenting effectively
10. EITHER a BA/BS degree in a numerate or business related subject (Business Management, Finance, Statistics, Finance, Computer Science, Mathematics, Information Systems, etc.) OR equivalent relevant practical experience
**Preferred Qualifications:**
Preferred Qualifications:
11. MBA or graduate degree in an analytical field
12. Demonstrable Excel, SQL and Powerpoint skills
13. Experience working in or with Digital media, internet or technology industry
**Industry:** Internet
Manager, Sales Strategy and Distribution - United Kingdom LHR
Posted 5 days ago
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Job Description
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
**Why you'll love this job**
As the Manager, Sales Strategy and Distribution, you will drive strategic initiatives across the EMEA region, overseeing sales strategy development and the advancement of our distribution agenda. This role is pivotal in aligning regional sales goals with global priorities, fostering cross-functional collaboration, and leading a team of analysts to support business growth.
**What you'll do**
_As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations._
+ Lead and execute regional sales strategy initiatives across EMEA in alignment with global priorities.
+ With close coordination with the Distribution team, develop and implement strategies to further American's distribution objectives in EMEA.
+ Oversee a team of 2-4 analysts, providing coaching, guidance, and professional development.
+ Collaborate closely with internal stakeholders across Sales, Revenue Management, Digital, and Distribution.
+ Work closely with joint business airline partners to support corporate and agency sales planning, performance tracking, and strategic account initiatives.
+ Analyze market trends, performance data, and competitor activities to inform strategic decisions.
+ Manage internal reporting processes and provide insights to senior leadership on regional progress.
+ Drive adoption and education around new sales technologies and distribution capabilities.
+ Work in close partnership with joint business and alliance carriers to ensure aligned commercial strategies.
+ Represent American Airlines in external meetings with key partners and industry stakeholders
**All you'll need for success**
**Minimum Qualifications- Education & Prior Job Experience**
+ Bachelor's degree in Business, Economics, Marketing, Aviation, or a related field; Master's degree (MBA or similar) preferred.
+ 5+ years of experience in commercial strategy, sales planning, distribution, or related roles within the airline or travel industry.
+ Proven experience managing or mentoring teams, with strong people leadership and development skills.
+ Deep understanding of airline distribution models, including NDC, GDS, and modern retailing trends.
+ Strong analytical and strategic thinking skills; able to synthesize complex data into actionable insights.
+ Demonstrated ability to lead cross-functional initiatives and collaborate across global, matrixed organizations.
+ Excellent communication and presentation skills; comfortable engaging with senior leadership and external partners.
+ Ability to manage multiple priorities and projects in a fast-paced, dynamic environment.
+ Experience working in or with international markets, especially across EMEA, with cultural fluency and adaptability.
+ Proficiency in Microsoft Excel, PowerPoint, and data visualization tools (e.g., Tableau, Power BI) is a plus.
+ Willingness to travel internationally as required.
**Essentials**
+ Strong leadership and motivation skills
+ Strong commercial acumen
+ Extensive business to business experience in both online and offline sales environments
+ Superior organizational / planning, analytical and problem solving skills
+ Broad experience with leading a diverse multi-cultural team and demonstrated success in adapting to different cultural environments
+ Proactive business professional that thrives on challenging the status quo
+ Ability to work independently and across different cultures
+ Excellent strategic and analytical skills
+ Strong administrative, negotiation and interpersonal skills
+ Demonstrate sound judgment and decision-making ability
+ Self-motivated, and possess a positive attitude
+ Position requires high flexibility and the ability to handle multiple priorities simultaneously
+ Thorough knowledge of airline / travel industry and AA product / destinations
**Feel free to be yourself at American**
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
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