723 Sales Teams jobs in London

Hi, I’m Darren, Chief Growth Officer at Mention Me and I’m hiring! Before I tell you more about the role, here's a little bit about Mention Me and what we do.

Becoming a Mentioneer means you’ll be joining our Customer Advocacy Intelligence® movement, which is changing the world of marketing.

Our data-driven Advocacy Intelligence Platform equips brands to drive growth through their fans by encouraging and rewarding personal recommendations.

There’s a good chance you’ve already come across us while online shopping from Puma, Michael Kors, ASOS, Ray Ban, or any other of the 500+ brands we work with.

We’ve delivered more than 5.5m referrals totalling over $2bn in revenue for our clients.

Now, our vision to make all brands think advocacy-first is stepping up a gear, and you might be just who we need to help us.

We’ve got big plans to scale our business. As we embark on that adventure, our Account Management team will play a significant role in accelerating our growth.

As Head of Account Management, you will lead the team to maintain customer revenue while working towards NRR targets quarterly. You will own renewal and churn mitigation as well as drive upsell and expansion.

If you’re a leader with 3-4 years of proven Head of Account Management experience in B2B Martech and enjoy the fast-paced world of SaaS then this could be a great opportunity for you to make a real impact as we revolutionise the world of marketing with our market leading Advocacy-first vision.

• Manage a brilliant, driven and fun team of Account Managers 
• Deliver on an NRR number, made up of renewals, expansions and upsells within our existing client base
• Work very closely with Customer Success leaders to drive adoption of our Advocacy value proposition which will fuel our retention & growth across the client base

• Successfully managed a team of Account Managers to an NRR target
• Experience with Enterprise clients
• Taken full responsibility/ownership over the book from a commercial perspective
• Worked in a matrixed environment, balancing sales & customer success needs
• A track record of  taking a new product offering to market and managing that change through a team
• CRM/CDP SAAS platform background would be ideal
• Demonstrable history of harnessing new and innovative approaches mixing strategic thinking and hustle.

Here are some of our favourite perks and benefits, but we have so many more!

We're Houst

We’re pushing the boundaries of Insurance Technology.

INSTANDA is a pioneering InsurTech platform that is revolutionising the insurance industry by offering insurers a versatile tool to create, manage, and distribute digital insurance products. Our innovative technology empowers insurance companies to adapt swiftly to market demands and navigate the evolving landscape.

Based in London, we are looking for an experienced Head of Account Management EMEA to join our team and lead the EMEA Account Managers responsible for INSTANDAs most established and mature market. With over 50% of our global clients based out of the EMEA region this role will be pivotal in defining the long-term strategic growth plans for our existing client base whilst overseeing the transition of all new clients as they work through ‘go live’ projects. Reporting to the COO the successful candidate will work to proactively retain and grow all strategic clients, overseeing the annual CSAT Survey alongside the VP Accounts – NA and using the insights gathered to ensure INSTANDA always operates with the client at the heart of every decision.

With demonstrable experience of growing client accounts, building and delivering growth plans, this is an opportunity to lead and shape the Client Services function within an innovative company.

Responsibilities will include :

People Leadership:

• With management responsibility for our EMEA based Account Management team, you will be people first - passionate about leading and mentoring others. You'll set clear performance expectations, providing guidance, empowering your team to deliver an exceptional client experience.
• You'll provide visible, authentic, and skilled people leadership, with a proven ability to build high performing diverse and inclusive teams.
• You'll cultivate a collaborative and high-performance ethos within the team.

Client Relationship Management:

• Experience of client service, including handing escalations for poor service and driving forward complex service improvement plans.
• As a strategic collaborator, you'll advise clients on best practice, industry trends and growth possibilities.
• You will lead business reviews and strategic discussions to align client objectives with platform capabilities

Strategic Account Management:

• You'll collaborate closely with our Sales, Product & Delivery teams to ensure seamless onboarding and successful client adoption of INSTANDA.
• You'll identify opportunities for enhancement and optimisation of the client's utilisation of the platform.

Client Success Strategy:

• You will be accountable for developing and executing a comprehensive Client Success Strategy that encompasses onboarding, adoption, servicing, support and advocacy.
• You'll define and measure key Client Success metrics to assess the health of client relationships and pinpoint areas for enhancement.

Client Feedback and Product Enhancement:

• You'll gather client feedback and insights, effectively communicating these to internal Product and Engineering teams to influence product improvements and feature development.
• Collaborate with internal stakeholders to ensure client requirements and expectations are understood and addressed.
• You'll stay updated about industry trends, competitive landscape, and emerging technologies within the InsurTech space to offer valuable insights to clients.

Stakeholder engagement:

• You'll be professional in your approach, with an ability to produce high quality deliverables that resonate with a C-Suite audience
• You will successfully demonstrate negotiation and influencing skills at all levels both internally and client-facing.

Requirements

Essential Requirements:

Candidates must successfully evidence proven, demonstrable experience in the following areas:

• Insurance industry - developed either within an insurance company, or an insurance software provider;
• Account Management/ Customer Success Management experience
• Leading and managing teams
• Proven experience in managing a client-facing team, covering all aspects of support, servicing and growth
• Excellent leadership, interpersonal and communications skills
• Strategic thinking and the ability to align client needs with company objectives
• Analytical mindset with the capability to interpret data and make informed decisions
• Demonstrated track record of managing and nurturing strategic client relationships
• Previous experience working with or in a SaaS environment and good, broad technical knowledge of IT solutions.

Desirable:

• Bachelor’s degree in Business, Marketing, Technology or related field
• Solid understanding of InsurTech landscape desirable

Benefits

• We offer a generous 28 days annual leave allowance, in addition to Bank Holidays.
• Inclusion in the company share plan

• Participation in a performance linked bonus scheme
• Annual Learning & Development allowance of £1,250
• Free access to LinkedIn Learning & Microsoft ESI Learning platforms
• Monthly wellness allowance of £100 for you to put towards health and wellness activities
• Group Income Protection
• Life Cover
• We are a member of the Employee Assistance Program, that supports our staff 24/7
• Participation in the company pension scheme
• Cycle to Work Scheme

• Manage and mentor a team of Service Delivery Leaders and Customer Success Managers.
• Foster team cohesiveness, focusing on employee morale and development initiatives to promote internal retention.
• Set team goals aligned with overall organizational objectives, and provide regular performance feedback to direct reports.
• Build a growth mindset-oriented culture that promotes diversity, continuous improvement, a sense of urgency, and customer outcomes.
• Inspire and attract top talent to your team.
  
  

• Lead the Account Health Team to drive customer engagement and excellence for top-tier customers in the region.
• Act as a single accountable post-sales leader for customer outcomes, partner execution, and day-to-day post-sales execution and operations in your geography.
• Accountable for executive engagement, account health, and risk mitigation.
• Oversee customer planning, deployment, account-level reviews, and escalations.
• Maintain executive relationships and act as an escalation point to ensure stakeholder alignment and provide proactive, prescriptive advice for outstanding Customer Success.
• Handle all escalations, executive engagement, and at-risk account interventions.
• Drive success metrics and Key Performance Indicators (KPIs) to effectively manage Customer Account Health Managers and their teams.
• Track and report on customer success metrics, including net promoter score, customer satisfaction, service level agreements, and value realization.
  
  

• Lead the communication channel into the business, manage business change, and drive process improvements.
• Partner with Sales teams to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals.
• Engage with Professional Services for implementations and extended expertise deployments.
• Partner with Sales and Product field leaders to drive adoption and retention.
• Engage and coordinate customer delivery across Palo Alto Networks teams, including Product Management, Engineering, and Support.
• Build strong cross-functional interlocks and operating cadences with Sales, Product, and Technical Consulting teams in your area.
• Ensure consistent application of global playbooks per product.
• Provide field feedback and interlock with Product/Engineering.
• Align with Support, which is globally owned but locally deployed.
  
  

• 10+ years of professional experience in a high-growth SaaS/Cloud Enterprise Organization or similar, including at least 5+ years in a leadership capacity.
• Demonstrated experience leading global direct/indirect teams of 10+ in customer success, professional services, and/or support organizations.
• Proven track record of managing quantified metrics and execution programs to deliver exceptional results and customer satisfaction.
• Extensive customer-facing experience in senior roles, including the ability to effectively communicate and influence C-level executives and various levels of technical and non-technical depth within client teams.
• Expertise in managing customer escalations, balancing customer expectations, and negotiating successful resolutions.
• Experience leading teams to deliver large technology programs to strategic customers, with expertise in 2+ of the following areas: Network Security, Cloud Security, Product Development, Security Operations, or DevSecOps.
• Proven ability to work effectively in a highly matrixed and fast-growing organization, building strong working relationships across multiple functions and mediating conflict.
• A strategic mindset with P&L/Run the Business experience, capable of scaling operations, and strong operational, analytical, and problem-solving skills with a track record of driving transformational improvements.
• Thought leadership and the ability to anticipate and quickly adapt to changing customer and company needs.
• Proven ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success.
• STEM Bachelor’s Degree required or equivalent experience; Master’s degree preferred.
• Client-focused program management expertise preferred.
• Skilled in customer success software (e.g., Gainsight, Salesforce, Smartsheet, Clarizen, Jira) preferred.
• Travel: Open to occasional travel according to the need for strategic customer engagement and on-sites, with a potential for up to 30% travel.
• Fluent English. Any additional European language will be a plus.
  
  

We provide market-leading platform technology to the alternative investment industry. 

Access to private markets is increasing but 20th century technology cannot support or scale to meet these market demands and opportunities. Trillions of pounds of new inflows from institutional and individual investors are expected in the coming years, and the industry needs to adapt. 

At Goji we are driving the transformation of the industry. From frictionless investor onboarding, to aggregating subscriptions and making any private fund accessible, we are solving the challenges that will unlock growth for all participants in our network. 

Goji was acquired by Euroclear Group in 2022. Our shared vision is to enhance Euroclear's infrastructure with digitised private fund capabilities, creating a global network that seamlessly connects participants and catalyses their growth.

Our clients include asset managers who want to access and onboard more private fund investors, fund administrators who want to offer a private fund service that drives growth, and distributors who want low-friction access to private funds of their choice. 

We are headquartered in the UK and FCA-regulated.

Goji is looking for a Business Development Executive to join our Commercial team in London. This is an exciting opportunity to learn about private markets and the radical change happening within this trillion dollar industry. It is also an opportunity to be part of a business which is driving change across this industry whilst retaining the exciting culture of a start up.

Goji’s Commercial team is responsible for leading sales and relationship management for the business. This includes new client acquisition and achieving business targets by implementing new business development initiatives. The Commercial team leads the sales process from end-to-end, while working closely with Product and Operations teams to deliver solutions to meet our clients needs.

• The objective of this role is to support in converting leads, building pipelines and bringing new clients onboard;
• It’s all about attitude. We want someone who is keen to learn, has the desire and drive of a self-starter, and is not afraid to get things wrong;
• Having a growth mindset;
• Support building pipeline, supporting/leading on sales materials, and client pitches.

Requirements

What you’ll bring:

• 3-5 years’ relevant experience in a client facing function;
• Strong self-confidence, ability to contribute to discussion with target clients;
• Ability to manage own timeline and prioritise tasks so as to meet client/internal deadlines;
• Strong relationship management skills;
• Highly organised, ability to manage multiple projects;
• Financial services experience/Private markets knowledge
• Funds specific experience or alternatives
• Technology/SaaS experience
• Strong verbal and written English;
• MS Office skills; Excel & PowerPoint

As a company, we like to create an atmosphere where everyone can directly influence the way we work. Our values encourage curiosity, simplicity and honest communication:

• Curiosity - We seek to deeply understand challenges from multiple perspectives
• Innovation - We create pragmatic solutions that solve the challenges identified
• Commitment - We commit with passion to a decision
• Alignment - We understand our objectives and work together with the right tools to get things done
• Discipline - We stay focused, take ownership and consistently deliver against expectations

In the Commercial Team this means we:

• Ensure we deliver an exceptional experience to the client; considering their needs and how Goji can add value throughout the process;
• Work together as a team, leaving our egos at the door, to ensure we maximise our chance of success on every deal;
• Provide candid, timely feedback to one another to help us recognise our strengths and grow our skills and abilities, and;
• Have a bias to action, ensuring we remain in control of the pipeline and keep every deal moving forward.

Benefits

We’re proud to be able to offer a market-leading benefits package:

• Competitive salary;
• Opt-in pension with 5% Goji contribution (3% minimum employee contribution);
• 25 days of holiday, plus 1 day for each year of service, up to 30 days;
• Enhanced maternity, paternity and adoption leave;
• Private medical, including dental, optical and audiological from Vitality;
• Life insurance, critical illness cover and income protection;
• Cycle to work scheme;
• Laptop delivered to your home;
• Allowances for additional work from home equipment;
• Supplementary support available for those with additional needs;
• Stylish London-based office.

Fuse Energy is a forward-thinking renewable energy startup on a mission to deliver a terawatt of renewable energy - fast. We're combining first-principles thinking with cutting-edge technology to build a radically better energy system. We raised $100M from top-tier investors including Multicoin, Balderton, Lakestar, Accel, Creandum, Lowercarbon, Ribbit, Box Group and strategic angels like Nico Rosberg, the Co-Founder of Solana and GPs behind Meta, Revolut, Spotify, Uber and more.

We’re creating a fully integrated energy company: from developing solar, wind and hydrogen projects to real-time power trading and distributed energy installations. By selling directly to consumers, we cut out the middleman, lower costs and pass on savings to customers.

We are now looking for an incredibly driven and ambitious individual to supercharge and expand our greenfield utility-scale development projects with a specific focus on land acquisition and landowner engagement. The ideal candidate will be an exceptional independent operator willing to work at high intensity as part of our core team. They will have a very strong bias towards action and feel comfortable generating and handling both outbound and inbound leads. They will also drive project development strategy, including site identification and origination, outreach to landowners and feasibility studies.

• Identify and originate potential sites for utility-scale renewable energy projects across the UK
• Proactively engage with landowners through outbound outreach, inbound inquiries, and relationship management
• Negotiate land agreements and support the structuring of commercial terms
• Conduct feasibility studies and initial assessments, collaborating with technical teams to evaluate site potential
• Maintain a well-organised pipeline of opportunities, ensuring consistent follow-up and progress tracking
• Provide insights to refine project development strategy, outreach methods, and internal processes
• Represent Fuse Energy professionally in conversations with landowners, partners, and other stakeholders
• Work closely with the core team to scale Fuse’s greenfield project portfolio at pace

Requirements

• Relentless approach to business development and developing project pipelines
• Some experience with outbound sales and lead generation
• Highly structured approach to lead generation and management
• Focus on strategy improvements and process optimisation
• Ability to learn quickly and work independently
• Excellent written and spoken English
• Bachelor’s degree from a good university
  

Bonus:

• Previous experience in the energy industry and/or working with landowners in the UK

Benefits

• Competitive salary
• Biannual bonus scheme
• Fully expensed tech to match your needs
• Deliveroo breakfast and dinner for office-based employees

We are recruiting for an Account Director to lead on the strategic management, growth, and profitability of a portfolio of key client accounts within the Central London area. You will act as the primary point of contact for clients, building long-term relationships, ensuring a gold plated service, and identifying opportunities to develop the contracts. Our client delivers IFM services across high end work space and highly prestigious landmark buildings. Key accountabilities include.

• Develop and nurture strong, long-lasting strategic relationships with key client stakeholders, including senior management, facilities teams, and end-users.
• Implement comprehensive account plans, outlining strategies for service delivery optimization, client satisfaction, and organic growth with key stakeholders
• Work collaboratively with the business development team to develop commercial opportunities
• Full P&L responsibility (10mil) across the portfolio, ensuring accounts meet or exceed budgeted revenue, margin, and profitability targets
• Developing value add services and ensuring "service first" mindset across the delivery team
• Lead, inspire, and develop a high-performing multi-disciplinary account team, including Account Managers, Facilities Managers, and administrative support.

We are looking for a highly client facing, collaborative and service focussed lead, a background in workplace / corporate services or high end office environments is highly advantageous. Experience of remote or EMEA IFM delivery would be highly desirable.