9 Salesforce Administrator jobs in London

Salesforce Administrator (Hybrid – London, UK)

Empowering E-commerce with AI Innovation

A world-leading E-commerce company headquartered in London is seeking an experienced Salesforce Administrator to drive digital transformation through Salesforce and cutting-edge AI tools.

This is a hybrid position offering the opportunity to be part of a tech-forward team using AI to supercharge CRM and business intelligence initiatives.

Key Responsibilities

• Act as the primary administrator for the Salesforce.com platform.
• Manage users, reports, dashboards, workflows, and system configuration.
• Conduct regular system audits and ensure the platform is optimized and up-to-date.
• Collaborate with cross-functional teams to design and implement AI-enhanced data workflows and automations.
• Train and support users across departments; champion adoption of Salesforce and integrated AI tools.
• Maintain accurate and clear documentation for system functionality and changes.
• Work with stakeholders to design data-driven solutions that align with business goals.
• Analyze trends and improve how the organization leverages Salesforce + AI for strategic decision-making.

Ideal Experience & Skills

• Proven experience as a Salesforce Administrator.
• Salesforce Admin Certification (required); additional certifications (Sales Cloud, Service Cloud, Developer) are a plus.
• Experience with AI tools such as Einstein Analytics, Tableau CRM, ChatGPT integrations, or similar.
• Ability to build custom apps, formula fields, workflows, and automate complex processes.
• Strong analytical and data visualization skills.
• Comfortable working in a fast-paced environment where innovation and data insights drive performance.
• Excellent communication and stakeholder management skills.

We offer a competitive compensation package along with outstanding opportunities for career growth!

Please contact for more information

&#(phone number removed); TRANSFORM THE FUTURE OF PRECIOUS METALS INVESTMENT DATA

My client in the Precious Metals sector are looking for a Senior Salesforce Administrator to revolutionize their investor engagement platform!

&#(phone number removed); Location:  London

&#(phone number removed); Salary: Up to £80k

&#(phone number removed); Hybrid:  3 days a week onsite

⏰ Contract:  12 month FTC

&#(phone number removed); THE OPPORTUNITY

Ready to become the Salesforce superhero  for a globally recognised organisation that's shaping the future of precious metals as a strategic investment? You'll be the data wizard  behind critical investment decisions that move markets!

You'll be the go-to expert  for all things Salesforce, wielding your powers across CRM and Pardot to drive engagement with institutional investors, intermediaries, and underlying investors worldwide. Think of yourself as the digital architect  of investor relationships that span continents!

&#(phone number removed); YOUR MISSION

&#(phone number removed); BE THE SALESFORCE GURU

• p>Coach teams on advanced Salesforce capabilities and build game-changing dashboards

• Lead attribution metrics that unlock the secrets of lead generation success

• Partner with Marketing and Research teams to craft communications that investors actually want to read

&#(phone number removed); DATA MASTERY & PROTECTION

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Safeguard 100k+ investor records while ensuring compliance with global data protection laws

• Optimise Pardot integrations and implement lead scoring strategies that hit KPIs out of the park

• Transform raw data into actionable insights that drive business growth

&#(phone number removed); CONTINUOUS INNOVATION

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Push the boundaries of what's possible with Salesforce applications

• Be the trusted advisor who elevates user adoption across the organisation

• Drive improvements in open rates, click-through rates, and client experience

&#(phone number removed); WHAT WE'RE LOOKING FOR

ESSENTIAL EXPERIENCE:

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Proven Salesforce & Pardot administration experience

• Capital markets/investment industry knowledge (highly desirable)

• Strong stakeholder collaboration and relationship building skills

• Ability to communicate complex technical concepts to diverse audiences

KEY SKILLS:

• Adaptability - Flexibility in response to changing business needs

• Stakeholder Management - Building and maintaining strong professional relationships

• Communication - Confidence to manage expectations and provide clear rationale

• Problem-Solving - Creative and detail-oriented approach to challenges

• Autonomous Working - Self-directed with strong accountability for deliverables

QUALIFICATIONS:

• Relevant Salesforce certifications

Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy

Background 

London & Partners is the business growth and destination agency for London. Our mission is to create economic growth that is resilient, sustainable and inclusive. 

We are a social enterprise, combining purpose with commercial rigour. We are funded by grants, partners and our portfolio of commercial ventures. 

Purpose of role

The Salesforce Administrator will be responsible for executing configuration, support, maintenance and improvement of our Salesforce CRM platform. They will work closely with users around the business to deliver solutions that meet business needs. 

• Carry out administrative functions including user account maintenance, reports and dashboards, data upload, troubleshooting, and other routine tasks as needed.
• Administer, create and maintain our Salesforce org and associated apps and integrations including but not limited to:  user setups, profiles and roles, reports and dashboards, customized objects, fields, record types, page layouts, flows,  and validation rules.
• Provide first line Salesforce support to our users
• Gather requirements and designing technical solutions using best practice  
• Assist the team to work with stakeholders to define and document development requirements for new or enhanced functionality
• Build new or enhanced functionality and fix bugs on the Salesforce platform in line with release and governance processes
• Assist in the creation and maintenance of technical & design documentation as well as end-user guides and training materials.

• Salesforce Admin Cert (ADM201/202) certified or equivalent experience 
• Experience working with Sales Cloud essential and Experience Cloud and Marketing Cloud desirable
• Experience with Docusign integration essential
• Experience with other API integrations desirable e.g. SmartSurvey
• Experience with middleware e.g. Rapidi desirable
• Strong stakeholder management skills and excellent verbal and written communication 
• Good knowledge of business analysis techniques 
• Process oriented with an ability to identify areas around the business where Salesforce could add value
• Knowledge of Agile Project Management and JIRA desirable 
• Demonstrates continued personal/professional development (Trailheads, Certs etc)
• Active in the Salesforce community

• To join a fast paced, flexible and inclusive social enterprise
• Hybrid working environment
• 30 days’ holiday in addition to UK public holidays 
• Excellent employer pension contribution and Medical Cash Plan

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.  

London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time.  

We encourage applications from all sections of the community. 

Our client is a hugely successful global software organization with UK headquarters located in London. They are now seeking an experienced Sales Administrator with knowledge of Salesforce for a 12-month contract. This is a hybrid role with3 days a week in their stunning offices in Victoria.

Responsibilities

• Provides support to the sales team and assist them in tasks related to Salesforce CRM.
• Order processing/entry, making price quotations, record keeping, RFP response.
• Product training and other ad hoc tasks.
  

Skills required

• Strong background in sales administration related role
• Previous experience of using Salesforce , Google docs and Microsoft package including Excel.
• Appointment setting. Excellent diary management and stakeholder manager skills
• Degree level qualification preferred

Benefits

• Long contract - 12 months
• Hybrid role
• Global company

Salesforce Product Support Analyst | 3-6 months | £200-£50 per day | Outside IR35

We're looking for a capable Product Support Analyst to provide hands-on support across IT platforms, with a primary focus on Salesforce and ServiceNow. This is a 3-6 month contract with strong potential to transition into a permanent role. The role is determined as Outside IR35 and offers a daily rate of 00- 50. Hybrid working is required, with travel to your nearest office location as needed.

Key Requirements

• Experience in a Salesforce-focused role
• Familiarity with Salesforce and ServiceNow tools
• Solid understanding of IT service operations, including incident, change, and release processes
• Strong troubleshooting skills and ability to resolve technical issues independently
• Exposure to IT project delivery environments
• Experience managing support tickets or technical issue logs
• Awareness of ITIL-aligned service management practices

What we do

Zero100 is a membership-based intelligence company that connects, informs, and inspires the world’s most influential C-Level Operations & Supply Chain Officers – and their teams – to unlock the true potential of the AI and Digital Revolution for the lasting benefit of business and our planet. Our members use Zero100’s research and advisory services to shape their supply chain strategies. We bring both member and non-member executives together at our events to harness the power of our community to expand their thinking, challenge their assumptions, and accelerate progress on their most important digitization and decarbonization initiatives.

Headquartered in London, UK, Zero100’s members include Nike, Walmart, CVS, Unilever, Pfizer, Google, Volvo Cars, Honeywell, Ecolab, McDonald’s, and more.

Who we are looking for

Note that this is a primarily office-based role (4 days per week).

The CRM Administrator will be responsible for enhancing and refining our CRM architecture across Salesforce and various integrations and ensuring strong adoption across the organization. The role will sit within the Revenue Operations team, partnering closely with the Director of Strategy & Operations, the Chief of Staff, and the Finance, Sales, and Customer Engagement teams.

We are looking for a self-starter who is passionate about simplifying processes, setting up reliable data sources, and helping businesses deliver value more efficiently. You are comfortable adapting within a rapidly changing business environment and working in a highly collaborative setting with a diverse, geographically spread group of stakeholders. Beyond the day job, we are looking for candidates who share our enthusiasm about the potential for Zero100 to have a positive impact on the supply chain profession and (more broadly) the planet.

Key Responsibilities

• Optimize CRM Architecture and User Experience : Design, maintain, and enhance both the back-end structure and front-end interface of Salesforce, Pardot, Planhat, and Gong by configuring objects, fields, page layouts, automations, validation rules, and screen flows to deliver a seamless user experience across all CRM tools.
• Ensure System Stability and Data Integrity : Proactively monitor CRM performance, identify and resolve bugs, and implement testing protocols to maintain data accuracy and system reliability.
• Collaborate with Cross-Functional Teams : Partner with Finance, Sales, and Customer Engagement stakeholders to translate business requirements into intuitive CRM solutions. Provide recommendations to maximize functionality and efficiency.
• Drive Strategic System Enhancements : Work closely with the Senior Revenue Operations Manager to plan and execute medium- to long-term CRM projects, including the implementation of new integrations that align with business goals.
• Streamline Processes and Foster Best Practices : Document, refine, and simplify Revenue Operations workflows while promoting data hygiene. Empower partner teams through live training sessions and user guides on effective CRM usage.
• Support User Adoption : Lead onboarding for new CRM users, monitor adoption metrics, and provide day-to-day support via an internal ticketing system to address stakeholder needs promptly.
• Manage User Access and Security : Oversee user setup, roles, profiles, permissions, and public groups to ensure secure access.

Requirements

• Salesforce Certified Administrator or Salesforce Certified Advanced Administrator.
• Demonstrated experience configuring and customizing Salesforce and visualizing data through Reports/Dashboards.
• A strong interest in GTM systems automation (e.g. Salesforce flows, low-code tools, and process design).
• Proficiency in managing and prioritizing BAU requests from multiple stakeholders.
• Ability to identify risks and benefits of potential CRM configurations and to devise creative solutions to mitigate risks.
• Strong interpersonal skills to collaborate closely with leaders from across the business. 
• Ambition to make a long-lasting positive impact on the business.
• Curiosity, adaptability, and a willingness to learn and experiment in a fast-paced environment.

Preferred Qualifications

• Experience configuring and enhancing Account Engagement (Pardot), Planhat, and Gong.
• Proficiency in other data visualization tools (PowerBI).
• Experience working in a start-up and/or scale-up environment.

Benefits

• Competitive salary including performance-based bonus
• Unlimited holidays
• Private healthcare & Life Insurance
• Enhanced Pension
• Enhanced Parental Leave Policy
• Custom designed offices in central London with free breakfasts & snacks
• Regular team socials

Zero100 is Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation