49 Salesforce Administrator jobs in the United Kingdom

The post holder will have a deep understanding of Salesforce CRM and the technical opportunities it provides to support the growth of their digital platform. As part of their team, you will have the chance to demonstrate excellence in your administrative and developer skills.

They see this role as an essential resource within their organisation to maximise their efficiencies and overall impact as they continue to transition their internal processes to their Salesforce CRM system.

Purpose
The role will be responsible for overseeing the support, operation, development, and security of the organisation's Salesforce CRM system. This role requires a hands-on approach to system administration and development, focusing on data integrity, system integration, compliance and security, configuring and customising automation and other system processes.

Responsibility

• Provide expert administration for Salesforce ensuring smooth day-to-day operations, including user support, trouble shooting and ensuring the system is clean' and user friendly.
• Perform administrative tasks such as managing user accounts, permissions, roles, profiles and security settings. Sandbox management and providing access to users. Also, the creation of reports and dashboards, salesforce release preparation and testing, and ongoing configuration and customisation to enhance the system.
• Coordinate changes to security and system access control to ensure integrity of Salesforce is maintained.
• Proactively identify opportunities to streamline processes through automation, overseeing the delivery and deployment of new features and enhancements to continually improve the Salesforce system.
• Act as a primary point of contact for Salesforce-related queries and support requests.
• Accountable for ensuring the integrity and reliability of the Salesforce system.

Experience

• Bachelor's degree in computer science, Information Technology, or related field or equivalent experience.
• Minimum of 2 years' hands on experience as a Salesforce Administrator or implementation.
• Understanding of Salesforce security principles.
• Some experience with Salesforce Service and Experience Cloud.
• Proficiency in Salesforce configuration, including Flows/Screen Flows, custom formula fields, object and field creation, and data loads.
• Strong analytical and problem-solving skills with attention to detail.
• A proactive approach to identify and deliver system improvements.
• Demonstrated ability to engage with a variety of stakeholders and gather system requirements.

Salesforce Administrator

We are looking for a Salesforce Administrator to join the team in this integral role, helping the organisation achieve its ambitions.

Position: Salesforce Administrator (internally known as Salesforce Coordinator)

Location: Remote (with some travel to London as required)

Hours: Full time, permanent (37.5 hours per week)

Contract: Permanent

Salary: £27,000 - £0,500 p.a., depending on experience (plus ,000 London weighting, if applicable)

Closing Date: Monday 20th October 2025

About the Role

You will ensure the effective maintenance and development of Salesforce to support programme delivery, volunteer recruitment, and partnerships management. You will have full oversight of the system, independently making updates (e.g. reports, fields, custom objects, flows, and user management) and escalating complex needs to Impact Box or the line manager. As the first point of contact for user requests, you will assign and manage queries to ensure timely resolution. The platform integrates with Moodle, requiring collaboration across teams to support online learning and ongoing functionality improvements aligned with organisational goals.

Role responsibilities include:

• Salesforce administration, including managing user roles, permissions, page layouts, custom objects, and flows.
• Troubleshooting issues, data cleansing and implementing secure system changes.
• Evaluating and deploying Salesforce updates, manage Mass Action Schedulers and document workflows. Advising on system development viability and working in sandbox environments to test and deploy changes effectively.

About You

Someone with previous experience implementing, configuring, or administering Salesforce (1-2 years) would be ideal, as would having experience in an educational or non-profit organisation, but this isn’t essential.

Skills and Competencies:

• Salesforce administration: Ability to manage and maintain user accounts, profiles, roles, and permissions.
• Reporting and dashboards: Knowledge of how to configure and maintain custom report types, reports, and dashboards
• Customisation and configuration: Ability to configure, build, and maintain custom Salesforce functionality including custom objects, fields, page layouts, process builders, flows, and workflows
• Data cleaning: Good knowledge of Excel to cleanse and analyse data (knowledge of Power Query desirable)
• Integration: Knowledge of Salesforce integrations such as Form Assembly or Zapier (desirable), and how to import and export data into Salesforce using Dataloader, XL Connector, or equivalent

About the Organisation

Join a data-driven organisation with robust monitoring and evaluation systems, that tracks student progress, assesses the impact of its programmes and uses real-time data to improve delivery. By combining academic, demographic, and outcome data, the team measures university readiness and shares this impact externally.

Benefits include:

• 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days.
• PerkBox
• Employee Assistance Programme
• Online Medical assistance
• Interest-free travelcard loans

• Cyclescheme loans
• Paid wellbeing day
• 2 paid Volunteering Days
• Employer’s pensions contributions (3%)
• CPD options in line with L&D programme
• Staff Mentoring scheme

The charity is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to our mission.

We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.

Please note, if you are selected for appointment to the role, you will be subject to a DBS check.

You also have experience in roles such as Salesforce Administrator, Salesforce Coordinator, Salesforce Support Coordinator, Salesforce Trainer, CRM Administrator, CRM Coordinator, CRM Support Coordinator, CRM Trainer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Salesforce Administrator
Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Administrator with knowledge of Service Cloud to join their team.

The Role
As a Salesforce Administrator you will contribute to the ongoing development of salesforce for the organisation. Working closely with functional leaders, organisational units, and subject matter experts you will identify develop and deploy new business processes. You will also be responsible for the execution on the day-to-day configuration, support, maintenance, and improvement of the CRM platform.

Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications.

The Responsibilities
* Provide maintenance and complete operational requests to support day to day operations.
* Triage and work bug support tickets.
* Support change management by providing solutions or guiding colleagues through the possibilities of Service Cloud.
* Create clear documentation (such as HLDs and LLDs) to support change management.
* Act as an SME for Salesforce Service Cloud Org.
* Identify and highlight key areas of improvement.
* Estimate work effort required for proposed changes.

The Requirements
* Understanding of automation tools (such as Flow and Approval Processes).
* A deep knowledge of Salesforce Service Cloud.
* Ability to build and maintain good Client relationships.
* Strong decision making and judgement, influencing, and presentation skills.
* Salesforce Admin Certified desirable

If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Mason Frank have partnered with a globally recognised brand that are seeking a proactive and detail-oriented Salesforce Administrator to support our highly integrated greenfield Salesforce platform. This role is pivotal in bridging the gap between business and technology teams, ensuring we maximise the value of our investments in Sales Cloud, Service Cloud, Commerce Cloud (B2C), and Agentforce.

In this exciting role, you will manage the day-to-day platform operations, gather and translate business requirements into well-defined user stories, and implement robust solutions in collaboration with our Salesforce partners. You'll be a key contact for end-users, driving adoption and ensuring the platform runs smoothly - all aligned with our strategy of simplicity, standardisation, and scalability.

Key Responsibilities

• Platform Administration: Manage all aspects of user and license management - including new user setup/deactivation, roles, profiles, permissions, and public groups.
• Declarative Development: Create and manage solutions using Flow, App Builder, validation rules, and page layouts.
• Backlog Management: Own and maintain the product backlog, writing clear user stories and acceptance criteria. Prioritise in collaboration with the CRM Tech Lead.
• Release Support: Assist in the release process using our DevOps toolset (e.g., Copado) and carry out QA testing.
• Stakeholder Collaboration: Work across departments to gather and document requirements.
• Process Improvement: Identify opportunities for improvements and system enhancements aligned with the roadmap.
• User Support: Provide 1st and 2nd-line support, escalate issues as necessary.
• Data Management: Perform data uploads, deduplication, and cleansing. Support report/dashboard creation.
• Training & Adoption: Develop training materials and documentation to promote adoption and best practices.

What You Will Bring

• Proven experience as a Salesforce Administrator on a complex, integrated Salesforce instance.
• Salesforce Administrator Certification required. Advanced Admin and Platform App Builder certifications desirable.
• Strong understanding of Salesforce governance (data management, security, release best practices).
• Experience managing a product backlog and using tools like JIRA, including sprint planning.
• Background in operational support and release management.
• Comfortable working with cross-functional teams including IT, business, and third-party partners.
• Strong stakeholder engagement and communication skills.
• Familiarity with Agile/Scrum frameworks.
• Experience supporting change initiatives, training, and documentation.
• Ability to explain complex solutions to non-technical stakeholders.

Salesforce Administrator needed for a fantastic brand in Coventry. Permanent, hybrid role paying up to £45,000 per annum + bonus and benefits.

We are looking for a motivated Salesforce Administrator to join our operations team and play a key role in the management, optimisation, and support of our Salesforce platform. This is an excellent opportunity to work on a wide range of Salesforce projects, from user support and data management to automation and system improvements, in a fast-paced and growing environment.

Key Responsibilities

Provide administration and support for Salesforce users, including roles, profiles, permissions, and data management.
Build and maintain reports and dashboards to deliver valuable business insights.
Support system integrity through deduplication, data imports, and ongoing maintenance.
Configure workflows, flows, and automation to streamline business processes.
Manage and prioritise support tickets, escalating issues where necessary.
Work closely with end-users to ensure Salesforce remains efficient and aligned to business needs.
Contribute to CRM projects such as platform reconfiguration, automation enhancements, and new feature rollouts.
Maintain compliance with data governance and GDPR standards.
Skills & Experience Required

minimum of 6 months experience as a Salesforce Administrator (or similar CRM admin role).
Strong knowledge of Salesforce core features including objects, fields, validation rules, process builder, and flows.
Proven ability to manage users, roles, permission sets, and security settings.
Skilled in building custom reports and dashboards.
Experience with data imports, exports, and data cleansing.
Familiarity with both Salesforce Classic and Lightning environments.
Comfortable working in an Agile environment with tools such as Jira or Confluence.
Strong MS Office skills (Excel, PowerPoint, Word).
Desirable Skills

Basic knowledge of HTML, CSS, and Visualforce.
Exposure to Apex programming and Salesforce integrations (APIs / middleware).
Experience with data migration tools and techniques.
Understanding of Salesforce security best practices.

Your new company
The organisation is a leading charity that is committed to investing in their Salesforce platform as they implement new functionality to support their business strategy. They currently use Service Cloud, Experience Cloud, Marketing Cloud and Data Cloud and are continually looking to enhance support and extend the technical solutions and capability so there is an excellent opportunity for you to learn about more of the Salesforce product stack over time.

Your new role
You will be working in an established tech team that primarily supports, maintains and develops their implementation using Salesforce Service Cloud. Offering plenty of variety in the role you will work closely with colleagues, third parties and internal stakeholders, providing support for applications and systems and being ready to support and resolve technical issues.


What you'll need to succeed

• Significant technical and operational support experience as a Salesforce System Administrator working on an enterprise-scale Salesforce CRM platform.
• Strong track record of collaborative working within a team, clear communication, 1st and 2nd line support, problem-solving skills from identification of an issue to closure, support of user acceptance testing and managing user expectations throughout the software development life cycle and into IT operations.
• Proactive attitude to develop your technical skills and take on new challenges in particular using Salesforce. Direct experience of Service Cloud, Non Profit Success Pack and Salesforce CPQ will be advantageous. We also support Experience Cloud, Marketing Cloud and Data Cloud functionality.
• You will also have experience and an interest in supporting and developing Agentic AI capabilities with Einstein or AgentForce
  
  

What you'll get in return
The organisation really values its people and has created an inclusive culture where everyone feels they belong. It's important to them that their people reflect and represent the diversity of the communities and audiences they serve. The role is a hybrid working one where you would be required to come into the office twice/week.
The benefits package is generous and includes contributory pension, discounted gym membership, holiday allowance of up to 32 days linked to length of service, season ticket loan and flexible working whenever possible.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

The post holder will have a deep understanding of Salesforce CRM and the technical opportunities it provides to support the growth of their digital platform. As part of their team, you will have the chance to demonstrate excellence in your administrative and developer skills.

They see this role as an essential resource within their organisation to maximise their efficiencies and overall impact as they continue to transition their internal processes to their Salesforce CRM system.

Purpose
The role will be responsible for overseeing the support, operation, development, and security of the organisation's Salesforce CRM system. This role requires a hands-on approach to system administration and development, focusing on data integrity, system integration, compliance and security, configuring and customising automation and other system processes.

Responsibility

• Provide expert administration for Salesforce ensuring smooth day-to-day operations, including user support, trouble shooting and ensuring the system is clean' and user friendly.
• Perform administrative tasks such as managing user accounts, permissions, roles, profiles and security settings. Sandbox management and providing access to users. Also, the creation of reports and dashboards, salesforce release preparation and testing, and ongoing configuration and customisation to enhance the system.
• Coordinate changes to security and system access control to ensure integrity of Salesforce is maintained.
• Proactively identify opportunities to streamline processes through automation, overseeing the delivery and deployment of new features and enhancements to continually improve the Salesforce system.
• Act as a primary point of contact for Salesforce-related queries and support requests.
• Accountable for ensuring the integrity and reliability of the Salesforce system.

Experience

• Bachelor's degree in computer science, Information Technology, or related field or equivalent experience.
• Minimum of 2 years' hands on experience as a Salesforce Administrator or implementation.
• Understanding of Salesforce security principles.
• Some experience with Salesforce Service and Experience Cloud.
• Proficiency in Salesforce configuration, including Flows/Screen Flows, custom formula fields, object and field creation, and data loads.
• Strong analytical and problem-solving skills with attention to detail.
• A proactive approach to identify and deliver system improvements.
• Demonstrated ability to engage with a variety of stakeholders and gather system requirements.

Mason Frank have partnered with a globally recognised brand that are seeking a proactive and detail-oriented Salesforce Administrator to support our highly integrated greenfield Salesforce platform. This role is pivotal in bridging the gap between business and technology teams, ensuring we maximise the value of our investments in Sales Cloud, Service Cloud, Commerce Cloud (B2C), and Agentforce.

In this exciting role, you will manage the day-to-day platform operations, gather and translate business requirements into well-defined user stories, and implement robust solutions in collaboration with our Salesforce partners. You'll be a key contact for end-users, driving adoption and ensuring the platform runs smoothly - all aligned with our strategy of simplicity, standardisation, and scalability.

Key Responsibilities

• Platform Administration: Manage all aspects of user and license management - including new user setup/deactivation, roles, profiles, permissions, and public groups.
• Declarative Development: Create and manage solutions using Flow, App Builder, validation rules, and page layouts.
• Backlog Management: Own and maintain the product backlog, writing clear user stories and acceptance criteria. Prioritise in collaboration with the CRM Tech Lead.
• Release Support: Assist in the release process using our DevOps toolset (e.g., Copado) and carry out QA testing.
• Stakeholder Collaboration: Work across departments to gather and document requirements.
• Process Improvement: Identify opportunities for improvements and system enhancements aligned with the roadmap.
• User Support: Provide 1st and 2nd-line support, escalate issues as necessary.
• Data Management: Perform data uploads, deduplication, and cleansing. Support report/dashboard creation.
• Training & Adoption: Develop training materials and documentation to promote adoption and best practices.

What You Will Bring

• Proven experience as a Salesforce Administrator on a complex, integrated Salesforce instance.
• Salesforce Administrator Certification required. Advanced Admin and Platform App Builder certifications desirable.
• Strong understanding of Salesforce governance (data management, security, release best practices).
• Experience managing a product backlog and using tools like JIRA, including sprint planning.
• Background in operational support and release management.
• Comfortable working with cross-functional teams including IT, business, and third-party partners.
• Strong stakeholder engagement and communication skills.
• Familiarity with Agile/Scrum frameworks.
• Experience supporting change initiatives, training, and documentation.
• Ability to explain complex solutions to non-technical stakeholders.

Salesforce Administrator

We are looking for a Salesforce Administrator to join the team in this integral role, helping the organisation achieve its ambitions.

Position: Salesforce Administrator (internally known as Salesforce Coordinator)

Location: Remote (with some travel to London as required)

Hours: Full time, permanent (37.5 hours per week)

Contract: Permanent

Salary: £27,000 - £0,500 p.a., depending on experience (plus ,000 London weighting, if applicable)

Closing Date: Monday 20th October 2025

About the Role

You will ensure the effective maintenance and development of Salesforce to support programme delivery, volunteer recruitment, and partnerships management. You will have full oversight of the system, independently making updates (e.g. reports, fields, custom objects, flows, and user management) and escalating complex needs to Impact Box or the line manager. As the first point of contact for user requests, you will assign and manage queries to ensure timely resolution. The platform integrates with Moodle, requiring collaboration across teams to support online learning and ongoing functionality improvements aligned with organisational goals.

Role responsibilities include:

• Salesforce administration, including managing user roles, permissions, page layouts, custom objects, and flows.
• Troubleshooting issues, data cleansing and implementing secure system changes.
• Evaluating and deploying Salesforce updates, manage Mass Action Schedulers and document workflows. Advising on system development viability and working in sandbox environments to test and deploy changes effectively.

About You

Someone with previous experience implementing, configuring, or administering Salesforce (1-2 years) would be ideal, as would having experience in an educational or non-profit organisation, but this isn’t essential.

Skills and Competencies:

• Salesforce administration: Ability to manage and maintain user accounts, profiles, roles, and permissions.
• Reporting and dashboards: Knowledge of how to configure and maintain custom report types, reports, and dashboards
• Customisation and configuration: Ability to configure, build, and maintain custom Salesforce functionality including custom objects, fields, page layouts, process builders, flows, and workflows
• Data cleaning: Good knowledge of Excel to cleanse and analyse data (knowledge of Power Query desirable)
• Integration: Knowledge of Salesforce integrations such as Form Assembly or Zapier (desirable), and how to import and export data into Salesforce using Dataloader, XL Connector, or equivalent

About the Organisation

Join a data-driven organisation with robust monitoring and evaluation systems, that tracks student progress, assesses the impact of its programmes and uses real-time data to improve delivery. By combining academic, demographic, and outcome data, the team measures university readiness and shares this impact externally.

Benefits include:

• 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days.
• PerkBox
• Employee Assistance Programme
• Online Medical assistance
• Interest-free travelcard loans

• Cyclescheme loans
• Paid wellbeing day
• 2 paid Volunteering Days
• Employer’s pensions contributions (3%)
• CPD options in line with L&D programme
• Staff Mentoring scheme

The charity is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to our mission.

We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.

Please note, if you are selected for appointment to the role, you will be subject to a DBS check.

You also have experience in roles such as Salesforce Administrator, Salesforce Coordinator, Salesforce Support Coordinator, Salesforce Trainer, CRM Administrator, CRM Coordinator, CRM Support Coordinator, CRM Trainer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.