786 Selfridges jobs in London

Counter Manager Selfridges

London, London NEOM Wellbeing

Posted 111 days ago

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Job Description

Permanent

The Role 

As an experienced Counter Manager you will have a passion for wellbeing and customer service, that creates an exceptional inviting customer experience on your counter. This Counter Manager is for 30 hours a week, 4 days a week.

Your counter is one of our many wellbeing hubs across the UK and Ireland, that plays a vital part in the retail side of NEOM.  

Being able to react to change in a positive but calm way and maintain your professionalism always is key. You must be available to work weekdays and weekends. Late nights and travel to other counters may be required.

Why NEOM Wellbeing? 

At NEOM Wellbeing, we’re more than just a company—we’re a movement. Our mission is to supercharge the wellbeing of our communities and our planet, to leave both in a better place. If you want to work for an award-winning, B Corp certified business, that is leading the way in Wellbeing look no further.   

We couldn’t be NEOM Wellbeing if we didn’t look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we’ve got you covered. Not to mention the NEOM goodies with a monthly product allowance and 60% staff discount!  

We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything! If this sounds like you apply below! 

What You Will Do 

  • Responsible for the day to day running of one of our Counters in a department store setting  
  • Drive forward sales, KPIs and company objective 
  • Complete targets, rotas and weekly reports 
  • Organise and support in store and field events to promote NEOM as a brand whilst working with partnering businesses 
  • Recruit, develop and mentor a team with a focus on training and education 
  • Always provide the highest standard of NEOM Customer Experience on counter to inspire wellbeing 
  • Proactively identify opportunities to contribute to the wellbeing of our people & planet, fundraise for our partnered charity, through in store events and/or brand partnerships 
  • Lead and champion our community initiatives providing inspiration and opportunities for volunteering, bettering your stores local community, and ensuring an inclusive environment 

Requirements

What We Would Love 

  • 2 years minimum experience managing a Counter or Store
  • Previous people management experience
  • Retail experience within health/beauty environment
  • Genuine interest in wellbeing
  • A passion for wellbeing 
  • A love of customer service and to be able to translate this to inspire your colleagues 
  • Meticulous attention to detail 
  • Someone who thrives in a collaborative and supportive team 
  • Positive energy that will inspire others

Benefits

  • TIME TO CHILL - 25 days holiday plus bank holidays 
  • BIRTHDAY TREAT - Time off on your birthday 
  • FLEXI TIME - Work in a way that fits around you 
  • WELLBEING TIME– take time off to recharge and reset  
  • NEOM GOODIES - a free NEOM product each month plus staff discount for you to enjoy 
  • HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies, and Mental Health Support.  
  • DO GOOD, FEEL GOOD - Time off for you to volunteer plus support for any personal fundraising efforts too.

Apply Now

Click to apply now, with your CV and covering note, telling us all about you and what your feel you can bring to NEOM!  

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Warehouse Operatives - Selfridges Work - Immediate Start

London, London Warehousingsolutions

Posted 2 days ago

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Job Description

Warehouse Operatives needed for work starting this month in London. No experience is needed.

£3000 Joining Bonus Paid at the end of October

Location is Selfridges in W1A 1AB. 

Limited roles available

We have multiple shift options available to choose from :

* 6 am till 2 pm

* 8 am till 4 pm

* 10 am till 6 pm

* 12 pm till 8 pm

* 2 pm till 10 pm

* 8 pm till 6 am

* 10 pm till 8 am

Starting from £9.50 hour on days, 2.50 hour on nights and 6.60 hour for bank holidays and any overtime done.

Here's a more detailed breakdown:

Key Responsibilities:

  • Receiving and Checking Goods: Unloading deliveries, verifying items against paperwork, and checking for damage or discrepancies.
  • Storage and Organization: Sorting and storing items in designated locations, optimizing space, and ensuring proper handling and storage conditions.
  • Order Fulfillment: Picking items from the warehouse based on customer orders, packing them securely for shipment, and preparing them for dispatch.
  • Inventory Management: Maintaining accurate stock records, tracking inbound and outbound goods, and potentially using inventory management systems.
  • Loading and Unloading: Assisting with loading and unloading delivery vehicles, potentially using equipment like forklifts.
  • Maintaining a Safe and Tidy Workplace: Ensuring the warehouse is organized, clean, and safe, adhering to health and safety regulations.

Essential Skills and Qualities:

  • Physical Stamina: Warehouse work can be physically demanding, requiring the ability to lift and move items, bend, and stand for extended periods.
  • Attention to Detail: Accuracy is crucial when checking stock, fulfilling orders, and maintaining records.
  • Organizational Skills: The ability to organize and prioritize tasks, manage time effectively, and maintain a tidy workspace is essential.
  • Teamwork: Warehouse operatives often work as part of a team, so good communication and collaboration skills are important.
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Store Manager - Luxury Fashion Retail

W1A 0AX London, London £40000 annum + bon WhatJobs

Posted 8 days ago

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Job Description

full-time
Our client is a globally recognized luxury fashion brand renowned for its exquisite craftsmanship and timeless style. We are seeking a dynamic and experienced Store Manager to lead our flagship boutique located in the heart of London. This is a critical role, responsible for driving sales, ensuring an unparalleled customer experience, and maintaining the brand's prestigious image. You will be managing a dedicated team of sales associates and contributing to the overall success of the brand in one of the world's most iconic retail destinations.

Responsibilities:
  • Oversee all day-to-day operations of the retail store, ensuring smooth and efficient functioning.
  • Drive store sales performance by setting targets, implementing sales strategies, and motivating the sales team.
  • Provide exceptional customer service, ensuring all clients receive a personalized and memorable shopping experience.
  • Recruit, train, develop, and manage a high-performing team of sales associates.
  • Manage inventory, stock levels, and visual merchandising to align with brand standards and maximize sales potential.
  • Ensure compliance with all company policies, procedures, and operational standards.
  • Monitor store performance, analyze sales data, and report on key metrics to senior management.
  • Maintain store appearance and presentation to the highest luxury standards.
  • Handle customer inquiries, complaints, and escalations with professionalism and efficiency.
  • Foster a positive and collaborative team environment that promotes brand loyalty and employee engagement.

Qualifications:
  • Proven experience as a Store Manager or Assistant Store Manager within the luxury retail sector, preferably in fashion.
  • Demonstrated success in driving sales performance and achieving retail targets.
  • Exceptional leadership, coaching, and team management skills.
  • A strong understanding of luxury brand principles and customer service excellence.
  • Excellent communication, interpersonal, and clienteling skills.
  • Proficiency in retail management software and POS systems.
  • Passion for fashion and a keen eye for visual merchandising.
  • Ability to work flexible hours, including evenings, weekends, and holidays, as required by retail operations.
  • Strong understanding of inventory management and loss prevention strategies.
  • This role is based at our prestigious store location in **London, England, UK**.

This is a fantastic opportunity to lead a high-profile store for a world-leading luxury brand, offering career progression and the chance to shape the customer experience in a dynamic retail environment.
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Store Manager - Fashion Retail

SW1A 0AA London, London £40000 annum + bon WhatJobs

Posted 21 days ago

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Job Description

full-time
Our client, a leading name in the fashion retail industry, is seeking an exceptional Store Manager to lead their flagship store in the heart of London, England, UK . This is a critical, hands-on role requiring a passion for fashion, a proven track record in retail management, and a dedication to delivering outstanding customer experiences. As Store Manager, you will be responsible for driving sales performance, managing inventory effectively, and leading a high-performing team to achieve targets. Your duties will include staff recruitment, training, and development; visual merchandising execution; operational management of the store; and ensuring adherence to all company policies and procedures. You will cultivate a positive and engaging store environment that encourages repeat business and brand loyalty. The ideal candidate will possess strong commercial acumen, excellent communication and interpersonal skills, and the ability to motivate and inspire a team. Experience in a similar fast-paced fashion retail environment is essential. You will be expected to analyse sales data, identify trends, and implement strategies to maximize profitability. This role demands a proactive and results-oriented individual who can thrive in a demanding yet rewarding setting. We are looking for a leader who can embody the brand's values and ensure the store operates at the highest standards.

Key Responsibilities:
  • Achieve and exceed store sales targets and key performance indicators.
  • Recruit, train, motivate, and develop the store team.
  • Implement and maintain visual merchandising standards.
  • Manage stock levels and ensure efficient inventory control.
  • Oversee daily store operations and ensure smooth running of the business.
  • Deliver exceptional customer service to drive loyalty and satisfaction.
  • Manage store budget and P&L responsibilities.
  • Ensure compliance with all health, safety, and security procedures.
Qualifications:
  • Proven experience as a Retail Store Manager, preferably in fashion.
  • Demonstrated success in driving sales and achieving targets.
  • Strong leadership and team management skills.
  • Excellent customer service and communication abilities.
  • Proficiency in retail management systems and MS Office.
  • A passion for fashion and an understanding of current trends.
  • Ability to work flexible hours, including weekends and evenings.
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Visual Merchandising Manager - Fashion Retail

W1A 0AX London, London £45000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client, a renowned international fashion brand celebrated for its trend-setting designs and immersive retail experiences, is seeking a creative and commercially astute Visual Merchandising Manager to elevate its presence in its flagship stores. This role is hands-on, requiring a dynamic individual to translate brand vision into compelling in-store displays that drive sales and enhance the customer journey. You will be responsible for developing and implementing visual merchandising strategies across multiple store locations, ensuring brand consistency and adherence to seasonal campaigns. The ideal candidate will have a strong portfolio showcasing innovative and impactful visual merchandising executions within the fashion retail sector. Responsibilities include planning store layouts, creating captivating window displays, styling mannequins, and selecting appropriate props and lighting. You will collaborate closely with store managers, marketing teams, and buying departments to align visual merchandising efforts with product launches and sales objectives. A keen eye for aesthetics, an understanding of retail trends, and the ability to work effectively under pressure to meet tight deadlines are essential. Experience in managing budgets, leading a small team of visual merchandisers, and training store staff on visual presentation standards is highly desirable. This position demands creativity, strong spatial awareness, and excellent communication and interpersonal skills. You will play a key role in shaping the brand's retail identity and creating an inspiring shopping environment for customers. A Bachelor's degree in Fashion Merchandising, Marketing, Fine Arts, or a related field, combined with at least 5 years of visual merchandising experience in fashion retail, is required. This is an on-site role, predominantly based within the vibrant retail landscape of London, England, UK , with occasional travel required.
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Senior Store Manager - Flagship Fashion Retail

SW1A 0AA London, London £45000 annum + bon WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client, a globally renowned luxury fashion brand, is looking for an exceptional Senior Store Manager to lead their flagship store in the heart of **London, England, UK**. This pivotal role demands a visionary leader with a passion for luxury retail, a flair for visual merchandising, and a proven ability to drive sales performance and deliver an unparalleled customer experience. You will be responsible for all aspects of store operations, including team leadership, inventory management, visual merchandising execution, and achieving challenging sales targets. The ideal candidate will have a substantial background in high-end retail management, with a demonstrated ability to inspire and motivate a diverse team to achieve their full potential. You will cultivate a client-centric culture, ensuring every customer interaction is memorable and contributes to brand loyalty. Your responsibilities will include recruitment, training, and development of store staff, managing staff rotas, overseeing stock control and loss prevention, and ensuring adherence to brand standards in all store presentation aspects. This role involves a hybrid work arrangement, requiring regular presence in the store for crucial hands-on management, client engagement, and team leadership, while also offering flexibility for strategic planning and administrative tasks outside of core store hours. We are seeking an individual with impeccable commercial acumen, strong operational skills, and a deep understanding of the luxury fashion market. A proactive approach to identifying sales opportunities, a keen eye for detail in visual merchandising, and the ability to manage store budgets effectively are crucial. If you are a dedicated and inspiring retail leader ready to take on a high-profile role in one of the world's most vibrant fashion capitals, we invite you to apply.

Responsibilities:
  • Lead, coach, and motivate a high-performing store team to achieve sales and service excellence.
  • Drive store sales performance and profitability, consistently meeting or exceeding targets.
  • Oversee all day-to-day store operations, ensuring smooth and efficient functioning.
  • Implement and maintain exceptional visual merchandising standards to enhance brand image and product appeal.
  • Manage inventory levels, stock takes, and loss prevention strategies effectively.
  • Develop and execute local marketing initiatives to drive footfall and customer engagement.
  • Ensure a consistently outstanding customer experience, fostering loyalty and repeat business.
  • Recruit, train, develop, and performance manage store associates.
  • Manage staff scheduling and payroll to optimize store coverage and control costs.
  • Act as a brand ambassador, embodying the client's values and luxury positioning.
Qualifications:
  • Proven experience as a Store Manager or Senior Store Manager in a luxury retail environment.
  • Demonstrated success in driving sales, managing teams, and controlling store operations.
  • Exceptional leadership, interpersonal, and communication skills.
  • Strong understanding of visual merchandising principles and luxury brand presentation.
  • Excellent commercial awareness and business acumen.
  • Experience with retail KPIs and performance management.
  • Ability to work effectively in a dynamic, fast-paced retail setting.
  • Proficiency in retail management systems and POS software.
  • Passion for luxury fashion and an understanding of the target customer.
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High-End Fashion Retail Store Manager

SW1A 0AA London, London £40000 annum + WhatJobs

Posted 8 days ago

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Job Description

full-time
Our client , a prestigious designer fashion house, is seeking an exceptional and results-driven Store Manager to lead their flagship boutique in the heart of London, England, UK . This is a critical role responsible for overseeing all aspects of store operations, driving sales performance, and delivering an unparalleled luxury customer experience. The ideal candidate will possess a passion for high-end fashion and a proven ability to inspire and motivate a sales team to achieve and exceed targets. You will be responsible for managing staff rotas, training, and performance development, ensuring the team embodies the brand's values and aesthetic. Key responsibilities include inventory management, visual merchandising execution, implementing loss prevention strategies, and maintaining immaculate store standards. You will also be expected to analyze sales data, identify trends, and develop strategic plans to maximize profitability. Strong communication and interpersonal skills are essential for building relationships with clients, managing VIP customers, and liaising with head office. A proactive approach to problem-solving and a keen eye for detail are paramount. This role offers a hybrid working model, requiring presence in the store for operational needs and leadership, with opportunities for remote work related to administrative tasks and reporting. The successful applicant will have significant experience in luxury retail management, a deep understanding of the fashion industry, and a demonstrable track record of sales success. Experience with luxury POS systems and inventory management software is a plus. We are looking for a confident and dynamic leader who can uphold the brand's reputation for excellence and cultivate a loyal customer base in one of the world's most competitive retail environments.
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Senior E-commerce Operations Manager - Fashion Retail

SW1A 0AA London, London £50000 Annually WhatJobs

Posted 14 days ago

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Job Description

full-time
Our client, a prestigious and rapidly growing fashion brand with a strong online presence, is seeking an experienced Senior E-commerce Operations Manager to oversee their digital retail operations. This hybrid role, based in the heart of **London, England, UK**, offers the flexibility of remote work combined with essential in-office collaboration. You will be responsible for the end-to-end management of the e-commerce platform, ensuring seamless customer journeys, efficient order fulfilment, and optimal site performance. The ideal candidate will have a deep understanding of online retail operations, a passion for fashion, and a proven ability to drive growth and improve customer satisfaction.

Key Responsibilities:
  • Manage the day-to-day operations of the e-commerce website, including product merchandising, content updates, and promotional campaigns.
  • Oversee order processing, inventory management, and fulfilment logistics to ensure timely and accurate delivery.
  • Monitor website performance, conversion rates, and user experience, identifying areas for improvement.
  • Collaborate with marketing teams to implement and optimise online sales strategies and promotions.
  • Manage relationships with third-party logistics providers (3PLs), payment gateways, and other e-commerce technology partners.
  • Ensure the e-commerce platform is secure, reliable, and compliant with all relevant regulations.
  • Analyse sales data and customer behaviour to identify trends, opportunities, and insights.
  • Develop and manage the e-commerce operational budget.
  • Lead and mentor a team of e-commerce specialists, fostering a culture of continuous improvement.
  • Stay up-to-date with the latest e-commerce trends, technologies, and best practices in the fashion industry.

Qualifications and Experience:
  • Bachelor's degree in Business Administration, Marketing, E-commerce, or a related field.
  • Minimum of 5 years of experience in e-commerce operations management, preferably within the fashion or luxury retail sector.
  • Proven experience managing high-traffic e-commerce websites and online sales platforms.
  • Strong understanding of SEO, SEM, CRM, and digital marketing principles.
  • Experience with e-commerce platforms (e.g., Shopify Plus, Magento, Salesforce Commerce Cloud).
  • Excellent analytical skills, with the ability to interpret sales data and customer insights.
  • Strong project management and organisational skills.
  • Experience managing external vendors and service providers.
  • Exceptional communication and interpersonal skills.
  • Ability to work effectively in a hybrid work environment.

This is an exciting opportunity to take ownership of the e-commerce operations for a leading fashion brand and drive its digital success.
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Retail Operations Manager - Luxury Fashion

SW1A 0AA London, London £50000 Annually WhatJobs

Posted 11 days ago

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Job Description

full-time
Our client, a prestigious name in the luxury fashion industry, is seeking a dynamic and results-driven Retail Operations Manager to oversee their flagship stores in London, England, UK . This key role is responsible for ensuring the smooth and efficient day-to-day running of retail operations, delivering an exceptional customer experience, and driving sales performance. You will lead and motivate a team of store managers and retail staff, fostering a high-performance culture aligned with the brand's values. Key responsibilities include managing store budgets, controlling inventory, optimizing visual merchandising, and ensuring compliance with all company policies and procedures. You will be instrumental in implementing operational strategies to enhance customer service, drive footfall, and maximize sales opportunities. A deep understanding of the luxury retail market, excellent leadership capabilities, and strong commercial acumen are essential. The ideal candidate will possess outstanding communication and interpersonal skills, with the ability to build strong relationships with both staff and clientele. You will be responsible for analysing sales data, identifying trends, and developing strategies to improve profitability and market share. This role requires a proactive and adaptable individual with a passion for luxury brands and a commitment to operational excellence. Experience in staff training, development, and performance management is also crucial. You will work closely with the Head of Retail and other departments to ensure seamless integration of store operations with the broader business strategy.
Key Responsibilities:
  • Oversee the operational management of luxury fashion retail stores.
  • Lead and inspire retail teams to achieve sales targets and deliver exceptional customer service.
  • Manage store budgets, sales performance, and profitability.
  • Ensure effective inventory management and stock control.
  • Implement and maintain high standards of visual merchandising and store presentation.
  • Develop and execute operational strategies to enhance customer experience.
  • Monitor competitor activities and market trends.
  • Ensure compliance with health, safety, and security regulations.
  • Recruit, train, and develop retail staff.
  • Collaborate with head office departments to align operations with brand strategy.

Qualifications:
  • Proven experience as a Retail Operations Manager or similar senior retail management role, preferably in luxury goods.
  • Strong understanding of retail operations, merchandising, and stock management.
  • Demonstrated leadership and team management skills.
  • Excellent communication, interpersonal, and customer service skills.
  • Strong commercial awareness and sales-driven approach.
  • Ability to analyse sales data and develop effective strategies.
  • Experience in budget management and financial control.
  • Passion for the luxury fashion industry.
  • Flexibility to work varied shifts including weekends and evenings.
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