786 Selfridges jobs in London
Counter Manager Selfridges
Posted 111 days ago
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Job Description
The Role
As an experienced Counter Manager you will have a passion for wellbeing and customer service, that creates an exceptional inviting customer experience on your counter. This Counter Manager is for 30 hours a week, 4 days a week.
Your counter is one of our many wellbeing hubs across the UK and Ireland, that plays a vital part in the retail side of NEOM.
Being able to react to change in a positive but calm way and maintain your professionalism always is key. You must be available to work weekdays and weekends. Late nights and travel to other counters may be required.
Why NEOM Wellbeing?
At NEOM Wellbeing, we’re more than just a company—we’re a movement. Our mission is to supercharge the wellbeing of our communities and our planet, to leave both in a better place. If you want to work for an award-winning, B Corp certified business, that is leading the way in Wellbeing look no further.
We couldn’t be NEOM Wellbeing if we didn’t look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we’ve got you covered. Not to mention the NEOM goodies with a monthly product allowance and 60% staff discount!
We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything! If this sounds like you apply below!
What You Will Do
- Responsible for the day to day running of one of our Counters in a department store setting
- Drive forward sales, KPIs and company objective
- Complete targets, rotas and weekly reports
- Organise and support in store and field events to promote NEOM as a brand whilst working with partnering businesses
- Recruit, develop and mentor a team with a focus on training and education
- Always provide the highest standard of NEOM Customer Experience on counter to inspire wellbeing
- Proactively identify opportunities to contribute to the wellbeing of our people & planet, fundraise for our partnered charity, through in store events and/or brand partnerships
- Lead and champion our community initiatives providing inspiration and opportunities for volunteering, bettering your stores local community, and ensuring an inclusive environment
Requirements
What We Would Love
- 2 years minimum experience managing a Counter or Store
- Previous people management experience
- Retail experience within health/beauty environment
- Genuine interest in wellbeing
- A passion for wellbeing
- A love of customer service and to be able to translate this to inspire your colleagues
- Meticulous attention to detail
- Someone who thrives in a collaborative and supportive team
- Positive energy that will inspire others
Benefits
- TIME TO CHILL - 25 days holiday plus bank holidays
- BIRTHDAY TREAT - Time off on your birthday
- FLEXI TIME - Work in a way that fits around you
- WELLBEING TIME– take time off to recharge and reset
- NEOM GOODIES - a free NEOM product each month plus staff discount for you to enjoy
- HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies, and Mental Health Support.
- DO GOOD, FEEL GOOD - Time off for you to volunteer plus support for any personal fundraising efforts too.
Apply Now
Click to apply now, with your CV and covering note, telling us all about you and what your feel you can bring to NEOM!
Warehouse Operatives - Selfridges Work - Immediate Start
Posted 2 days ago
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Job Description
Warehouse Operatives needed for work starting this month in London. No experience is needed.
£3000 Joining Bonus Paid at the end of October
Location is Selfridges in W1A 1AB.
Limited roles available
We have multiple shift options available to choose from :
* 6 am till 2 pm
* 8 am till 4 pm
* 10 am till 6 pm
* 12 pm till 8 pm
* 2 pm till 10 pm
* 8 pm till 6 am
* 10 pm till 8 am
Starting from £9.50 hour on days, 2.50 hour on nights and 6.60 hour for bank holidays and any overtime done.
Here's a more detailed breakdown:
Key Responsibilities:
- Receiving and Checking Goods: Unloading deliveries, verifying items against paperwork, and checking for damage or discrepancies.
- Storage and Organization: Sorting and storing items in designated locations, optimizing space, and ensuring proper handling and storage conditions.
- Order Fulfillment: Picking items from the warehouse based on customer orders, packing them securely for shipment, and preparing them for dispatch.
- Inventory Management: Maintaining accurate stock records, tracking inbound and outbound goods, and potentially using inventory management systems.
- Loading and Unloading: Assisting with loading and unloading delivery vehicles, potentially using equipment like forklifts.
- Maintaining a Safe and Tidy Workplace: Ensuring the warehouse is organized, clean, and safe, adhering to health and safety regulations.
Essential Skills and Qualities:
- Physical Stamina: Warehouse work can be physically demanding, requiring the ability to lift and move items, bend, and stand for extended periods.
- Attention to Detail: Accuracy is crucial when checking stock, fulfilling orders, and maintaining records.
- Organizational Skills: The ability to organize and prioritize tasks, manage time effectively, and maintain a tidy workspace is essential.
- Teamwork: Warehouse operatives often work as part of a team, so good communication and collaboration skills are important.
Store Manager - Luxury Fashion Retail
Posted 8 days ago
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Job Description
Responsibilities:
- Oversee all day-to-day operations of the retail store, ensuring smooth and efficient functioning.
- Drive store sales performance by setting targets, implementing sales strategies, and motivating the sales team.
- Provide exceptional customer service, ensuring all clients receive a personalized and memorable shopping experience.
- Recruit, train, develop, and manage a high-performing team of sales associates.
- Manage inventory, stock levels, and visual merchandising to align with brand standards and maximize sales potential.
- Ensure compliance with all company policies, procedures, and operational standards.
- Monitor store performance, analyze sales data, and report on key metrics to senior management.
- Maintain store appearance and presentation to the highest luxury standards.
- Handle customer inquiries, complaints, and escalations with professionalism and efficiency.
- Foster a positive and collaborative team environment that promotes brand loyalty and employee engagement.
Qualifications:
- Proven experience as a Store Manager or Assistant Store Manager within the luxury retail sector, preferably in fashion.
- Demonstrated success in driving sales performance and achieving retail targets.
- Exceptional leadership, coaching, and team management skills.
- A strong understanding of luxury brand principles and customer service excellence.
- Excellent communication, interpersonal, and clienteling skills.
- Proficiency in retail management software and POS systems.
- Passion for fashion and a keen eye for visual merchandising.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required by retail operations.
- Strong understanding of inventory management and loss prevention strategies.
- This role is based at our prestigious store location in **London, England, UK**.
This is a fantastic opportunity to lead a high-profile store for a world-leading luxury brand, offering career progression and the chance to shape the customer experience in a dynamic retail environment.
Store Manager - Fashion Retail
Posted 21 days ago
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Job Description
Key Responsibilities:
- Achieve and exceed store sales targets and key performance indicators.
- Recruit, train, motivate, and develop the store team.
- Implement and maintain visual merchandising standards.
- Manage stock levels and ensure efficient inventory control.
- Oversee daily store operations and ensure smooth running of the business.
- Deliver exceptional customer service to drive loyalty and satisfaction.
- Manage store budget and P&L responsibilities.
- Ensure compliance with all health, safety, and security procedures.
- Proven experience as a Retail Store Manager, preferably in fashion.
- Demonstrated success in driving sales and achieving targets.
- Strong leadership and team management skills.
- Excellent customer service and communication abilities.
- Proficiency in retail management systems and MS Office.
- A passion for fashion and an understanding of current trends.
- Ability to work flexible hours, including weekends and evenings.
Visual Merchandising Manager - Fashion Retail
Posted 2 days ago
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Job Description
Senior Store Manager - Flagship Fashion Retail
Posted 4 days ago
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Job Description
Responsibilities:
- Lead, coach, and motivate a high-performing store team to achieve sales and service excellence.
- Drive store sales performance and profitability, consistently meeting or exceeding targets.
- Oversee all day-to-day store operations, ensuring smooth and efficient functioning.
- Implement and maintain exceptional visual merchandising standards to enhance brand image and product appeal.
- Manage inventory levels, stock takes, and loss prevention strategies effectively.
- Develop and execute local marketing initiatives to drive footfall and customer engagement.
- Ensure a consistently outstanding customer experience, fostering loyalty and repeat business.
- Recruit, train, develop, and performance manage store associates.
- Manage staff scheduling and payroll to optimize store coverage and control costs.
- Act as a brand ambassador, embodying the client's values and luxury positioning.
- Proven experience as a Store Manager or Senior Store Manager in a luxury retail environment.
- Demonstrated success in driving sales, managing teams, and controlling store operations.
- Exceptional leadership, interpersonal, and communication skills.
- Strong understanding of visual merchandising principles and luxury brand presentation.
- Excellent commercial awareness and business acumen.
- Experience with retail KPIs and performance management.
- Ability to work effectively in a dynamic, fast-paced retail setting.
- Proficiency in retail management systems and POS software.
- Passion for luxury fashion and an understanding of the target customer.
High-End Fashion Retail Store Manager
Posted 8 days ago
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Job Description
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Senior E-commerce Operations Manager - Fashion Retail
Posted 14 days ago
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Job Description
Key Responsibilities:
- Manage the day-to-day operations of the e-commerce website, including product merchandising, content updates, and promotional campaigns.
- Oversee order processing, inventory management, and fulfilment logistics to ensure timely and accurate delivery.
- Monitor website performance, conversion rates, and user experience, identifying areas for improvement.
- Collaborate with marketing teams to implement and optimise online sales strategies and promotions.
- Manage relationships with third-party logistics providers (3PLs), payment gateways, and other e-commerce technology partners.
- Ensure the e-commerce platform is secure, reliable, and compliant with all relevant regulations.
- Analyse sales data and customer behaviour to identify trends, opportunities, and insights.
- Develop and manage the e-commerce operational budget.
- Lead and mentor a team of e-commerce specialists, fostering a culture of continuous improvement.
- Stay up-to-date with the latest e-commerce trends, technologies, and best practices in the fashion industry.
Qualifications and Experience:
- Bachelor's degree in Business Administration, Marketing, E-commerce, or a related field.
- Minimum of 5 years of experience in e-commerce operations management, preferably within the fashion or luxury retail sector.
- Proven experience managing high-traffic e-commerce websites and online sales platforms.
- Strong understanding of SEO, SEM, CRM, and digital marketing principles.
- Experience with e-commerce platforms (e.g., Shopify Plus, Magento, Salesforce Commerce Cloud).
- Excellent analytical skills, with the ability to interpret sales data and customer insights.
- Strong project management and organisational skills.
- Experience managing external vendors and service providers.
- Exceptional communication and interpersonal skills.
- Ability to work effectively in a hybrid work environment.
This is an exciting opportunity to take ownership of the e-commerce operations for a leading fashion brand and drive its digital success.
Retail Operations Manager - Luxury Fashion
Posted 11 days ago
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Job Description
Key Responsibilities:
- Oversee the operational management of luxury fashion retail stores.
- Lead and inspire retail teams to achieve sales targets and deliver exceptional customer service.
- Manage store budgets, sales performance, and profitability.
- Ensure effective inventory management and stock control.
- Implement and maintain high standards of visual merchandising and store presentation.
- Develop and execute operational strategies to enhance customer experience.
- Monitor competitor activities and market trends.
- Ensure compliance with health, safety, and security regulations.
- Recruit, train, and develop retail staff.
- Collaborate with head office departments to align operations with brand strategy.
Qualifications:
- Proven experience as a Retail Operations Manager or similar senior retail management role, preferably in luxury goods.
- Strong understanding of retail operations, merchandising, and stock management.
- Demonstrated leadership and team management skills.
- Excellent communication, interpersonal, and customer service skills.
- Strong commercial awareness and sales-driven approach.
- Ability to analyse sales data and develop effective strategies.
- Experience in budget management and financial control.
- Passion for the luxury fashion industry.
- Flexibility to work varied shifts including weekends and evenings.