1752 Service jobs in Sheffield

Company  profile:

The company are a Leading supplier of printed flexible packaging solutions. They are now looking for a Customer Support Representative to join their team.

Title:  Customer Support Representative

Salary: £27,000 - £28,000

Role and Responsibilities:

To provide proactive internal coordination and a point of contact for customers. To build and maintain relationships with existing and new customers. To ensure accuracy when sending information to customers and raising sales orders and production documentation.

Key Accountabilities:  

• Develop close relationships with customers and provide a professional first point of conduct. Create a relationship where customers are confident in the information they receive and within our business.
li>Ensure supply and production is seamless throughout the sales order and production process ensuring orders are received on time and in full.
• To ensure proactive contact and account management is maintained at all times and target to resolve issues within 24 – 48 hours with regular updates to the customer.
< i>To ensure the effective coordination and distribution of information both internally and externally.
• To effectively facilitate all customer enquiries, making proactive contact with customers, and the production team where necessary to facilitate a positive outcome, ensuring the external sales team is enabled to focus on sales growth and new business delivery wherever possible.
• To manage and maintain customer forward usage where applicable to enable purchasing to maintain adequate raw material availability.
• Enter sales orders within 24 hours of receipt where all information is available, follow the Sales Order Processing Flow Chart for maximum efficiency, essentially ensuring the quoted price is current and correct.
• Support the external sales team and customers with providing trials to the specification given and ensuring they are raised in Radius as TRIALS
• Address customer complaints immediately on receipt ensuing the Customer Service Manager and Quality and Compliance Manager are sent full details.Liaise with all relevant departments to give as much support and information as possible to start the investigation.
• Manage customers redundant designs by reviewing the aged plate report no less than every 3 months, working with the Customer, Production Manager and Proofing department for disposal.
• Liaise with Purchasing and Planning on ALL orders and enquiries to ensure materials are available before to meet the customer requirement.This is particularly imperative on non-stock materials.
• To raise job packs for production 5 days advance and ensure they are in the designated area for collection, checking that all information is correct and present so production is never delayed by missing or incorrect information.If there is a delay or urgent jobs have been scheduled and are due in production within 48 hours, these job packs must be given directly to the Proofing Department.
• To support the other members of your team to ensure first class customer service and administration is always maintained for all customers and the team are supported equally by their colleagues.

Skills and Experience:  

li>Commercial / office-based experience essential.
• IT competency, particularly Word and Excel skills
• Confident and pro-active
• Accuracy and attention to detail.
• Strong organisational skills.
• An ability to work under pressure and to deadlines.
• An ability to work independently and as a team.
• Professional, highly organised, articulate, self-motivated, team player, customer facing.

Service Engineer – Fire

Johnson Controls – A global Market Leading Engineering & Integrated Solutions company. They are the leader in the Fire & Security sector with their cutting edge technology.

As a business, Johnson Controls owns a portfolio of fire & security brands including: Tyco, ADT, WOT, Esotec & more.

This position is working for our ADT brand. At ADT we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together to provide the most advanced security solutions. By protecting people and the environment. By giving back in the communities we live in. By solving today’s challenges while constantly asking “what’s next?”

We are at the forefront of cutting-edge solutions that protect homes and businesses. To keep us ahead of our competitors, we’re constantly evolving. To help us do this we need people who think the same; people with the desire to play their part in making the world a safer place.

What you will do

Our Service Engineers are involved in servicing Fire Alarm Systems. The successful engineers will service Fire Alarm Systems to the relevant industry standards, providing exceptional customer service with industry leading technical knowledge. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for a time served Engineer to work within a high performing team, focusing on a geographical region. We offer our engineers the opportunity to work for a market leading brand, with incomparable career opportunities.

How you will do it

• Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers.
• To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.
• Ensuring your time is managed efficiently and jobs are prioritised correctly.
• Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.

• Experience within Fire & Security industry
• Driving license
• Ability to lift and climb ladders
• Had or have previous experience working in a customer facing environment

• Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC/FIA

• Competitive basic salary with excellent additional earnings potential
• Overtime – averaging 450 hours per year
• Generous callout payments – Best in the industry
• Travel Time – Averaging 3% of basic salary
• Engineering Commission scheme – Averaging 7% of basic salary
• Sales referral incentive scheme
• Pension – we match up to 7%
• 25 days holiday plus bank holidays
• Company Vehicle, uniform, all PPE, tools and ongoing training provided
• Industry leading Health & Safety and an employee assistance program
• Career progression opportunities - newly introduced Engineering career ladder 2022
• Our team average 20+ years length of service
• The opportunity to become a valued member of our Winning Team
• Staff referral scheme up to £2,000.00
• Rewards & recognition programmes

#RMDFL

Service Advisor:
Basic Salary: Up to £30,000
OTE: Up to £35,000
Location: Huddersfield
Hours: Monday to Friday 08:00-17:00/08:30-17:30/09:00-18:00, 1 in 3 Saturdays 08:00-14:00
 
Benefits:
-Parking
-Birthday off
-Car benefit scheme
 
Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor
Arranging Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Upselling works to be completed and special offers/Service Plans

Skills and Qualifications of a Service Advisor
Must have previous experience as a Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
Previous experience Upselling  
Full manual UK Driving Licence
Honest, determined and hard-working
 
If you are interested in this Service Advisor position, please contact  Lucy @ Auto Skills and quote job number: 51149
 

Service Administrator

I am delighted to be recruiting for an experienced Administrator to join a highly successful business in Ossett to form part of a fantastic, hardworking Team.

Duties will include (but are not limited to);

• Answering incoming calls from members of the public to log product/service issues
• Assisting Service Engineers with queries
• Booking Service Engineers
• Manage all E-mail enquiries
• Fleet Administration
• Updating customer information
• Other general administrative duties such as filing, printing reports and other ad hoc admin duties as and when requested.

The ideal candidate will have knowledge of all Microsoft Office packages.

I am looking for someone who is proactive, forward thinking, and eager to learn with good organisational skills.

The working hours are Monday to Friday (Apply online only).

An initial hourly pay rate of £12.77 will be offered .

About the role

We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Select Wakefield.
 
As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers.
 
This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need.
 
Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. 

This will be a part-time position where the successful candidate will be working three days a week.

About you
 
Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Sytner to support your career.
 
Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment.

Working knowledge of Kerridge would be advantageous, but not essential. 

When applying for this role please consider that we require candidates to have customer service experience within a retail environment as a threshold level of prior exposure and participation.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Ready to find the right role for you?



Salary: Competitive plus Veolia benefits

Grade: 4.2

Hours: 40 hours per week

Location: Veolia, Lumley Street, Sheffield, S4 7ZJ



When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.



As a Service Coordinator you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.



What we can offer you;

• 25 days of annual leave plus bank holidays
  
• Access to our company/people's pension scheme
  
• Discounts on everything from groceries to well known retailers
  
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
  
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
  
• One paid days leave every year to volunteer and support your community
  
• Ongoing training and development opportunities, allowing you to reach your full potential
  

What you'll be doing;

• To liaise with drivers, customers and colleagues to ensure smooth running of service and ensure all crews / supervisors are in possession of relevant events and tasks at required times.
  
• Monitor incab progress throughout the day, raising any issues immediately. Snap shot to be circulated to all collections supervisors and management at 09:00, 11:00 and 13:30. approx
  
• Carry out reallocation of work as required from direction of supervisors and management.
  
• Liaise with supervisors and management to ensure access/ roadwork issues are visited by supervisors, photographs of missed collections access and roadworks are saved.
  
• Engaging with other internal departments to ensure operational delivery e.g. admin, customer services, collections, workshop, communication
  
• Monitoring Vision system for Drivers Hours to cover leave
  

What we're looking for;



Essential

• Previous experience of monitoring and using data to measure progress/performance.
  
• Dealing with scheduling, transport or collections and deliveries
  
• Work to timebound objectives
  
• IT Skills - proficient and keen to learn further
  
• A keenness for personal development
  
• Operational knowledge
  

Desirable

• Waste / environment legislation knowledge
  
• Health and safety legislation knowledge
  

What's next?



Apply today, so we can make a difference for generations to come.



We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.



We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.



We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.



If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team.





Job Posting End Date:

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Service Coordinator
30,000
Cromford, Matlock
Permanent Contract
Monday - Friday 9 am - 5 pm
Start Date: ASAP

Our Client is a premium service and maintenance contractors, working with some of the UKs largest businesses. We are looking for an experienced Service Coordinator to coordinate the allocation of engineers to businesses across the UK.

Duties will include:

• Frontline handling of incoming calls and emails to log jobs and service requests
• Allocating engineers and subcontractors to jobs efficiently, based on availability and location
• Tracking job progress, ensuring attendance, and following up to confirm work completion
• Chasing updates from engineers and keeping clients informed on job status
• Processing paperwork, including quotes and invoices
• Maintaining records in the service management software (Simpro) and invoicing via Xero

Skills/Experience Required:

• Excellent communication skills; written and verbal
• Strong organisational abilities
• Comfortable working in a fast-paced, reactive environment with frequent updates and changes
• Previous experience in scheduling, coordination, or a similar role
• Experience using a service-based system, Simpro would be an advantage

Further information

• This role has an immediate start and the salary is negotiable depending on experience
• The role is office-based but hybrid working can be considered for the right candidate
• This office is based in Cromford, Matlock so would be easier to reach by car
• There is free parking onsite
• The working hours are Monday to Friday 9 am - 5 pm with a 30-minute lunch break

Apply NOW to avoid disappointment!
Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future

Now Hiring: Service Advisor – Automotive Dealership
Location: Sheffield
Salary: £13.12
Contract: Tempoary

(This will be  temporary to permament position) 

Are you a confident and customer-focused Service Advisor looking to take the next step in your career?

We’re on the lookout for a professional and experienced Service Advisor to join our dynamic dealership team. If you’ve got a solid background in aftersales, a passion for delivering outstanding customer service, and the drive to maximise service opportunities. We want to hear from you!

What You’ll Be Doing:
• Using the DMS system to manage service bookings and customer communication
• Liaising with customers in person, by phone, and via email throughout the service process
• Carrying out pre-calls to confirm bookings and prepare vehicle handovers
• Upselling additional work identified during Vehicle Health Checks (VHCs)
• Updating customers with accurate ETAs, progress reports, and costs
• Working closely with Vehicle Technicians and the Service Manager to ensure smooth workflow
• Ensuring all service paperwork is completed to the highest standards

About You:
• Minimum of 2 years' experience as a Service Advisor in a franchised dealership
• Strong knowledge and hands-on experience with Vehicle Health Checks (VHCs)
• Proficient in upselling recommended work in a professional, ethical manner
• Confident and polished in face-to-face customer interactions
• Experienced using Pinnacle (or other DMS systems)
• Organised, proactive, and able to work well under pressure

Apply now and start your next chapter with Venatu Automotive

Natalie Deere 

07718 (phone number removed)

(url removed)

Our client, a heavy industry manufacturing business, seek to appoint a mechanically biased Service Engineer. Reporting in to the Service Manager you will be responsible for technical support and repairs of machinery at customers facilities. On offer is stable employment with an industry leading manufacturer alongside an excellent benefits package including pension, healthcare, car and regular paid overtime.

Service Engineer - Role & Responsibilities - Mechanical, Engineering, Maintenance, Customer Service

* Provide excellent customer service to internal and external customers
* Repair install and service all Group supported machinery. 60/40 split on customer facility/workshop activity
* Respond to customer contact in a timely and structured manner. Good personal presentation and attention to detail
* Travel to customer facilities and undertake repair, installation and associated admin

Service Engineer - Skills & Abilities - Mechanical, Engineering, Maintenance, Customer Service

* HNC/HND in Engineering or equivalent or a full 4/5 year mechanical apprenticeship
* Excellent technical knowledge of large and complex mechanical machinery
* Excellent customer service skills and a sense of initiative when prioritising workload
* Ability to travel domestically and internationally according to needs of business

Service Engineer, Mechanical, Engineering, Maintenance, Customer Service

If this role could appeal please do apply now!