607 Staff Management jobs in London
Workforce Planning Manager
Posted 1 day ago
Job Viewed
Job Description
Workforce Planning & Optimisation Manager
Location: London with multi-site travel in UK (Hybrid working available)
Salary: Up to £65,000 per annum
About the Role
Our client is seeking an experienced Workforce Planning & Optimisation Manager to lead and develop the workforce planning function across multiple service and customer contact operations.
This permanent role is key to ensuring that resources are effectively aligned with service demand, performance objectives, and business priorities.
The successful candidate will lead the implementation of new workforce planning tools and processes, supporting the organisation’s operational transformation and data-driven approach to workforce management.
You’ll work closely with operational and data teams to enhance planning accuracy, efficiency, and service delivery across several business areas.
Key Responsibilities
- Lead the implementation and continuous improvement of workforce planning tools and processes.
- Oversee forecasting, scheduling, and capacity planning across multiple operational teams.
- Develop and maintain demand and capacity models to inform resource strategies.
- Analyse performance and demand trends to optimise service levels and efficiency.
- Collaborate with operational leaders to align workforce plans with organisational goals.
- Monitor real-time performance and make proactive adjustments to mitigate risk.
- Partner with data and digital teams to assess the impact of new channels or service models on workforce capacity.
- Support vendor and third-party resource management to ensure targets are achieved.
- Lead and develop a small workforce planning team, fostering continuous improvement and data-led decision-making.
- Present workforce KPIs, forecasts, and recommendations to senior stakeholders.
About You
- 7–10 years’ experience in workforce or capacity planning , ideally within a contact centre or service-led environment .
- Proven experience implementing or optimising workforce management systems or planning tools.
- Strong analytical and forecasting skills with proficiency in Excel and reporting tools such as Power BI , SAP , or similar.
- Excellent communication and stakeholder engagement skills.
- Experience leading teams and embedding planning best practices.
- Familiarity with Lean , Six Sigma , or similar process improvement methodologies.
- Strong understanding of workforce planning principles and governance within regulated or high-performance environments.
Desirable
- Experience supporting digital transformation or multi-channel service operations.
- Understanding of end-to-end service delivery models and resource optimisation.
- Ability to translate complex data insights into clear, actionable workforce strategies.
Why Apply
This is an excellent opportunity to join a forward-thinking, service-focused organisation where data-driven decision-making underpins operational excellence.
You’ll play a pivotal role in shaping a modern workforce planning function and driving measurable improvements across multiple service areas.
If you’re passionate about resource optimisation, people leadership, and performance improvement , we’d love to hear from you.
Workforce Planning Manager
Posted today
Job Viewed
Job Description
Workforce Planning & Optimisation Manager
Location: London with multi-site travel in UK (Hybrid working available)
Salary: Up to £65,000 per annum
About the Role
Our client is seeking an experienced Workforce Planning & Optimisation Manager to lead and develop the workforce planning function across multiple service and customer contact operations.
This permanent role is key to ensuring that resources are effectively aligned with service demand, performance objectives, and business priorities.
The successful candidate will lead the implementation of new workforce planning tools and processes, supporting the organisation’s operational transformation and data-driven approach to workforce management.
You’ll work closely with operational and data teams to enhance planning accuracy, efficiency, and service delivery across several business areas.
Key Responsibilities
- Lead the implementation and continuous improvement of workforce planning tools and processes.
- Oversee forecasting, scheduling, and capacity planning across multiple operational teams.
- Develop and maintain demand and capacity models to inform resource strategies.
- Analyse performance and demand trends to optimise service levels and efficiency.
- Collaborate with operational leaders to align workforce plans with organisational goals.
- Monitor real-time performance and make proactive adjustments to mitigate risk.
- Partner with data and digital teams to assess the impact of new channels or service models on workforce capacity.
- Support vendor and third-party resource management to ensure targets are achieved.
- Lead and develop a small workforce planning team, fostering continuous improvement and data-led decision-making.
- Present workforce KPIs, forecasts, and recommendations to senior stakeholders.
About You
- 7–10 years’ experience in workforce or capacity planning , ideally within a contact centre or service-led environment .
- Proven experience implementing or optimising workforce management systems or planning tools.
- Strong analytical and forecasting skills with proficiency in Excel and reporting tools such as Power BI , SAP , or similar.
- Excellent communication and stakeholder engagement skills.
- Experience leading teams and embedding planning best practices.
- Familiarity with Lean , Six Sigma , or similar process improvement methodologies.
- Strong understanding of workforce planning principles and governance within regulated or high-performance environments.
Desirable
- Experience supporting digital transformation or multi-channel service operations.
- Understanding of end-to-end service delivery models and resource optimisation.
- Ability to translate complex data insights into clear, actionable workforce strategies.
Why Apply
This is an excellent opportunity to join a forward-thinking, service-focused organisation where data-driven decision-making underpins operational excellence.
You’ll play a pivotal role in shaping a modern workforce planning function and driving measurable improvements across multiple service areas.
If you’re passionate about resource optimisation, people leadership, and performance improvement , we’d love to hear from you.
Vendor Performance Management Lead
Posted 7 days ago
Job Viewed
Job Description
Location
London
Business Area
Accounting and Finance
Ref #
**Description & Requirements**
The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen.
**What's the role?**
We're seeking a highly experienced and strategic individual contributor to lead all aspects of **Vendor Performance Management (VPM)** reporting into Global Procurement. This person will design, implement, and continuously evolve our global VPM framework. The role is critical in driving optimal vendor partnerships, ensuring contractual compliance, and proactively identifying opportunities for efficiency and value creation.
The successful candidate will be a visionary leader, skilled at fostering collaboration, leveraging advanced analytics, and influencing across all levels of the organization to deliver best-in-class vendor performance. This is a high-impact role, central to strengthening operational resilience and maximizing value from our vendor ecosystem.
**We'll trust you to:**
· **Lead the VPM Program** :
o Serve as the primary program lead for the global Vendor Performance Management framework, covering performance metrics, governance, communications, change management, and operational execution across all procurement categories.
o Develop and mature the VPM strategy to align with overall business objectives and risk management frameworks.
· **Drive Vendor Relationships & Performance** :
o Manage and cultivate strategic relationships with key enterprise vendors, acting as a critical escalation point.
o Facilitate high-level business reviews and planning sessions to promote innovation, collaboration, and continuous improvement.
o Establish and monitor KPIs and SLAs focused on value creation, risk mitigation, and operational excellence.
o Identify and mitigate vendor-related risks to ensure a resilient vendor ecosystem.
o Integrate VPM with the broader operational resilience program where needed.
· **Apply Analytical Insight & Enable Continuous Improvement** :
o Deploy advanced VPM technologies, data visualization tools, and analytics to derive actionable insights that inform decision-making.
o Develop and present KPI reporting to demonstrate program effectiveness to internal and external stakeholders.
o Partner with Vendor Risk Management (VRM) and Enterprise Risk Management (ERIM) on financial due diligence, incident management, and audit requirements.
o Build and manage reports to meet controls and regulatory needs (DORA, UK CTP).
o Present vendor risks and corrective action plans to senior business leaders.
o Research and integrate industry best practices to continuously enhance vendor performance management.
**You'll need to have:**
· Bachelor's degree in Business, Supply Chain Management, Finance, or related field (Master's strongly preferred).
· 7+ years of progressive experience in vendor performance management, strategic sourcing, procurement, or supply chain management, with at least 2+ years in a lead role.
· Proven experience in designing, implementing, and managing VPM frameworks and Supplier Relationship Management (SRM) programs.
· Exceptional analytical and problem-solving skills with ability to interpret complex data and drive actionable insights.
· Advanced proficiency in MS Office; experience with VPM software, procurement platforms, and BI tools (e.g., QLIK Sense, Power BI).
· Strong commercial acumen with deep understanding of contracts and SLAs.
· Familiarity with Vendor Contract Management Systems (Icertis a plus).
· Excellent communication, negotiation, and stakeholder engagement skills.
· Ability to thrive in a fast-paced, dynamic environment with strong attention to detail.
**We'd love to see:**
· Experience engaging with senior executives and regulators through reports and corrective action plans.
· Demonstrated success integrating VPM frameworks with broader risk and operational resilience programs.
· Passion for leveraging vendor partnerships to foster innovation, efficiency, and value creation.
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Head of Workforce Planning (Consulting)
Posted today
Job Viewed
Job Description
Camino Search are partnering with a high growth, international consulting firm committed to delivering impactful solutions to clients across various industries. As they continue to grow, they are seeking a strategic and operationally-minded leader to drive excellence in workforce planning and operational strategy.
Role Overview:
As the Operational Leader, you will play a pivotal role in shaping and executing the strategic workforce initiatives. You will be responsible for aligning operational capabilities with business goals, optimizing resource planning, and ensuring the delivery of high-quality consulting services.
Key Responsibilities:
- Lead strategic workforce planning across the firm to support growth and client delivery.
- Develop and implement operational strategies that enhance efficiency and scalability.
- Collaborate with senior leadership to forecast resource needs and manage capacity.
- Drive continuous improvement across operational processes and systems.
- Monitor performance metrics and provide insights to support decision-making.
- Champion a culture of accountability, collaboration, and innovation.
What We’re Looking For:
- Proven experience in operational leadership within a consulting or professional services environment.
- Strong strategic thinking and planning capabilities.
- Expertise in workforce management, resource planning, and operational delivery.
- Excellent stakeholder management and communication skills.
- Ability to lead cross-functional teams and influence at all levels.
Management Consultant
Posted 1 day ago
Job Viewed
Job Description
This is a unique opportunity to join a leadership-focused consultancy that blends sharp thinking with deep integrity. Our client stands out for their people-first, non-hierarchical approach, where consultants lead impactful change without sales targets or internal politics. With a flat structure, full ownership model, and thriving London and New York hubs, you’ll be surrounded by highly experienced peers and partners who genuinely care about doing the right thing — for clients and each other.
Following sustained, strategic growth, our client is looking to expand their UK team with experienced transformation consultants who want to shape and deliver critical change across a range of sectors.
The Management Consultant will work shoulder-to-shoulder with senior client leaders, often reporting directly to C-suite or one level below. Expect to influence major programmes with a tight-knit team of 1–3 colleagues, tackling enterprise-wide challenges across strategy, delivery, and leadership.
Role Highlights
The Management Consultant will…
– Lead end-to-end transformation work, from shaping through to implementation
– Embed into client leadership teams as a trusted advisor and problem-solver
– Deliver complex change across strategy, digital, operations, or organisational design
– Take ownership without bureaucracy — no internal charge-out targets or sales KPIs
– Join a firm where every voice shapes culture, ways of working, and strategic direction
Requirements:
– 6–12 years’ consulting experience from a top-tier or boutique firm
– Proven success leading client projects or sizeable workstreams
– Excellent EQ, humility, and the ability to build long-lasting relationships
– Passion for solving complex problems and collaborating across functions
– A desire to grow without hierarchy — and help others do the same
Why You’ll Love It
– 30 days’ holiday plus 8 bank holidays, including 3 days off at Christmas
– Private medical for you and your family
– 5 days per year for charity or personal development projects
– Tailored career paths: become a Partner, long-term Consultant, or go in-house
– Inclusive, sociable culture such as cycling clubs and annual overseas retreats
If interested, do apply or send me an email at
Management Accountant
Posted today
Job Viewed
Job Description
When you need robust optical components and assembly expertise for your mission critical application, we can provide world-class solutions."
CVI Laser Ltd is seeking a Management Accountant. The Management Accountant will be responsible for providing accurate and timely financial and management information to support decision making within the organisation. This role involves budgeting, forecasting, cost analysis and KPI performance reporting to help management control business operations effectively.
**Job Responsibilities**
Prepare monthly management accounts, financial statements and performance reports.
Develop and monitor budgets and financial forecasts.
Conduct variance analysis to explain differences between budget and actual performance.
Performing cost accounting functions such as reconciling inventory, recording journal entries for inventory, analysing standard costs, manufacturing variances and analysing excess and obsolete inventory.
Analyse costs, revenues, margins and profitability of products and services.
Prepare and submit VAT calculation on quarterly basis .
Ensure compliance with accounting standards, company policies and regulatory requirements.
Support internal and external audits as required.
Collaborate with other departments and drive improvements.
Special projects / Ad Hoc reporting as assigned including process improvements, new reports to streamline reviews.
**Knowledge, Skills and Abilities**
Must be a strong team player.
Demonstrates a solid understanding of GAAP reporting.
Ability to problem solve in an ERP system driven environment.
Ability to work independently and in a team environment.
Must have the ability to multi-task with a strong attention to detail.
Effective written and verbal communication skills.
Must be able to work efficiently and effectively, know-how to prioritise and meet deadlines.
**Education and Experience**
Qualified/Part qualified or working towards one of the following; CIMA, ACCA or ACA.
Experience of progressive accounting & finance responsibilities (manufacturing environment preferred).
Experience in performing, reviewing, and analyzing accounting and financial reporting.
requirements.
Experience in working with an ERP system (preferably JD Edwards).
Proficiency with Microsoft Office is required (Vlookup, PivotTables).
**Job Family:** Finance
**Business Unit:** CVI
Management Trainee
Posted 11 days ago
Job Viewed
Job Description
Program Overview:
- Participants will rotate through various business units, including operations, marketing, finance, and human resources, gaining a holistic understanding of the company's functions.
- Involved in challenging projects, problem-solving, and contributing to strategic initiatives from day one.
- Receive dedicated mentorship from experienced senior leaders to guide professional development.
- Develop essential leadership, communication, analytical, and decision-making skills.
- Opportunity to take on increasing responsibility and contribute meaningfully to business success.
- Attend workshops, seminars, and external training sessions to enhance knowledge and skills.
- Recent graduate with a 2:1 or above in any discipline from a reputable university.
- Demonstrated leadership potential through academic achievements, extracurricular activities, or previous work experience.
- Strong analytical and problem-solving abilities.
- Excellent interpersonal and communication skills, both written and verbal.
- Proactive, enthusiastic, and eager to learn.
- Ability to work collaboratively in a team environment and adapt to new challenges.
- A genuine interest in business management and a desire to build a long-term career.
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Management Consultant
Posted today
Job Viewed
Job Description
You will need a strong understanding of Target Operating Model Design (TOM), and have worked on a range of complex Business Change programmes within Financial Services.
This is a permanent position (hybrid working) and it is offering a base of circa £70,000 to £90,000 (depending on experience) + an excellent benefits package.
To be considered for this role you will need some of the following;
- Must have consulting / advisory experience within Financial Services.
- Experience working with Asset & wealth Management firms – very beneficial.
- Experience as a Project / Programme Management or Workstream Lead for complex transformation projects within financial services.
- Experience of target operating model design and implementation as well as designing future state Operating models.
- Knowledge of the full Asset Management value chain (Front, Middle and Back Office). – beneficial
- Experience working on Middle Office Outsourcing programmes. – beneficial
- Experience of working with Private Markets platforms – ie, eFront, Mercatus, Yardi and MRI etc. – beneficial
- Possesses excellent communication and stakeholder management skills.
If you are an experienced Management Consultant with the required background, please respond to this ad in the first instance with an up to date version of your CV for review.
Management Trainee
Posted today
Job Viewed
Job Description
About Us
The Sales Agency London is a fast-growing sales and marketing company with ambitious plans to open 50 branches across the UK . We partner with leading service providers to help customers save money on essential services.
Currently, focusing on energy services — delivering tailored advice that helps households lower their bills. We believe in developing future leaders from within, and our Management Trainee Programme is designed to turn ambitious individuals into the managers of tomorrow.
About the Role
As a Management Trainee , you’ll start by learning the foundations of our business — engaging with customers face-to-face in residential areas or approved venues/events to provide cost-saving solutions.
You’ll receive full training in sales, customer engagement, and leadership skills, with a structured progression route into team leadership and eventually branch management .
Key Responsibilities
- Speak directly with members of the public to explain our services and savings opportunities
- Represent our partner platform professionally at residential locations or pre-approved venues/events
- Understand customer needs and recommend tailored solutions
- Achieve personal and team performance goals
- Learn sales strategies, people management, and business operations
- Support and mentor new team members as you progress
- Participate in regular management development sessions
- Build your own network within our growing national team
What We’re Looking For
We welcome candidates with no experience or those from customer service, retail, hospitality, or sales backgrounds.
- Strong communication skills and a confident, friendly approach
- Ambition to progress into management
- Resilience and adaptability in a fast-paced environment
- Team player who can also work independently
- Positive, professional, and driven
- A full UK driving licence is desirable but not essential
What You’ll Get
- Fast-tracked progression into leadership and management roles
- Competitive salary plus uncapped commission
- Full training and ongoing mentorship
- Opportunities to attend networking events and industry meet-ups nationwide
- A clear career development plan with regular reviews
- Sociable and supportive team culture
- Be part of a company expanding nationally
(Please note that The Sales Agency London is a direct sales company specialising in door to door and venues based sales)
Management Consultant
Posted today
Job Viewed
Job Description
This is a unique opportunity to join a leadership-focused consultancy that blends sharp thinking with deep integrity. Our client stands out for their people-first, non-hierarchical approach, where consultants lead impactful change without sales targets or internal politics. With a flat structure, full ownership model, and thriving London and New York hubs, you’ll be surrounded by highly experienced peers and partners who genuinely care about doing the right thing — for clients and each other.
Following sustained, strategic growth, our client is looking to expand their UK team with experienced transformation consultants who want to shape and deliver critical change across a range of sectors.
The Management Consultant will work shoulder-to-shoulder with senior client leaders, often reporting directly to C-suite or one level below. Expect to influence major programmes with a tight-knit team of 1–3 colleagues, tackling enterprise-wide challenges across strategy, delivery, and leadership.
Role Highlights
The Management Consultant will…
– Lead end-to-end transformation work, from shaping through to implementation
– Embed into client leadership teams as a trusted advisor and problem-solver
– Deliver complex change across strategy, digital, operations, or organisational design
– Take ownership without bureaucracy — no internal charge-out targets or sales KPIs
– Join a firm where every voice shapes culture, ways of working, and strategic direction
Requirements:
– 6–12 years’ consulting experience from a top-tier or boutique firm
– Proven success leading client projects or sizeable workstreams
– Excellent EQ, humility, and the ability to build long-lasting relationships
– Passion for solving complex problems and collaborating across functions
– A desire to grow without hierarchy — and help others do the same
Why You’ll Love It
– 30 days’ holiday plus 8 bank holidays, including 3 days off at Christmas
– Private medical for you and your family
– 5 days per year for charity or personal development projects
– Tailored career paths: become a Partner, long-term Consultant, or go in-house
– Inclusive, sociable culture such as cycling clubs and annual overseas retreats
If interested, do apply or send me an email at