Retail Operations Manager

OX1 1AA Oxford, South East £40000 Annually WhatJobs

Posted 15 days ago

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Job Description

full-time
Our client is seeking a motivated and experienced Retail Operations Manager to oversee their stores in the region. This hybrid role allows for a blend of in-store management and remote administrative duties, providing flexibility while ensuring optimal store performance. You will be responsible for driving sales, managing staff, controlling inventory, and ensuring an exceptional customer experience across multiple retail locations.

Key Responsibilities:
  • Developing and implementing operational strategies to achieve sales targets and profitability goals.
  • Managing store budgets, including staffing, inventory, and operational expenses.
  • Recruiting, training, and motivating store teams to deliver high performance.
  • Ensuring compliance with company policies, procedures, and health and safety regulations.
  • Monitoring inventory levels and implementing effective stock management practices to minimise losses.
  • Driving customer engagement and ensuring a consistently high standard of customer service.
  • Analysing sales data and market trends to identify opportunities for growth.
  • Implementing visual merchandising standards and ensuring store presentation is optimal.
  • Collaborating with marketing and merchandising teams to support promotional activities.
  • Conducting regular store visits and performance reviews to provide feedback and support to store managers.
The ideal candidate will have a minimum of 4 years of experience in retail management, with a proven track record of success in operations and team leadership. Strong understanding of retail KPIs, inventory management, and customer relationship management is essential. Excellent leadership, communication, and problem-solving skills are required. The ability to manage multiple locations and work effectively in both a remote and in-store capacity is key. This role is based in and around Oxford, Oxfordshire, UK , with a hybrid working model.
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Retail Operations Manager

RG1 2LR Reading, South East £45000 Annually WhatJobs

Posted 16 days ago

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Job Description

full-time
Our client is seeking a dynamic and results-oriented Retail Operations Manager to oversee their operations in Reading, Berkshire, UK . This role is essential for ensuring the smooth and efficient running of retail stores, driving sales performance, and maintaining exceptional customer experiences. The Retail Operations Manager will be responsible for managing store staff, implementing operational strategies, controlling inventory, and upholding brand standards. This position offers a hybrid work arrangement, combining in-store oversight with office-based strategic planning.

Responsibilities:
  • Oversee the day-to-day operations of multiple retail locations to ensure efficiency and profitability.
  • Develop and implement strategic plans to achieve sales targets and business objectives.
  • Manage store teams, including recruitment, training, performance management, and motivation.
  • Ensure compliance with all company policies, procedures, and standards.
  • Monitor inventory levels, manage stock control, and minimize shrinkage.
  • Implement visual merchandising standards to create an engaging store environment.
  • Analyze sales data and market trends to identify opportunities for growth.
  • Manage operational budgets and control expenses effectively.
  • Foster a positive and customer-centric culture within all stores.
  • Liaise with the head office and other departments to ensure seamless operations.
Qualifications:
  • Proven experience in retail management, with a strong track record of success.
  • Demonstrated leadership and team management skills.
  • Excellent understanding of retail operations, sales strategies, and customer service principles.
  • Proficiency in retail management software and POS systems.
  • Strong analytical and problem-solving abilities.
  • Effective communication, interpersonal, and negotiation skills.
  • Ability to manage multiple priorities and work effectively under pressure.
  • A passion for retail and delivering exceptional customer experiences.
  • Willingness to travel between store locations as needed.
  • Bachelor's degree in Business Administration, Marketing, or a related field is a plus.
This is a fantastic opportunity for a motivated retail leader to make a significant impact on our client's business in the Reading area. If you are passionate about retail excellence and driving operational success, we encourage you to apply.
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Retail Operations Manager

OX1 3AS Oxford, South East £45000 Annually WhatJobs

Posted 16 days ago

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Job Description

full-time
Our client, a highly respected retailer, is seeking an experienced and dynamic Retail Operations Manager to oversee their flagship store in **Oxford, Oxfordshire, UK**. This crucial role focuses on driving operational excellence, ensuring a seamless customer experience, and achieving ambitious sales targets. The successful candidate will be responsible for the day-to-day management of the store, including staff leadership, inventory control, visual merchandising standards, and operational efficiency. You will lead and motivate a team of retail professionals, fostering a positive and high-performance work environment. Key responsibilities include managing store budgets, implementing company policies and procedures, ensuring compliance with health and safety regulations, and optimizing store layouts and operations to enhance customer flow and satisfaction. You will analyze sales performance data, identify areas for improvement, and develop strategies to drive revenue and profitability. Strong interpersonal skills are essential for building relationships with customers, staff, and head office personnel. The ability to manage stock effectively, minimize shrinkage, and maintain pristine store standards is paramount. We are looking for a proactive leader with a proven track record in retail management, exceptional problem-solving abilities, and a deep understanding of retail operations. The ideal candidate will possess excellent communication skills, strong organizational capabilities, and a passion for delivering outstanding customer service. This is a full-time, in-store position.

Key Responsibilities:
  • Manage all aspects of store operations, ensuring efficiency and profitability.
  • Lead, train, and motivate the store team to achieve performance goals.
  • Implement and uphold company policies, procedures, and standards.
  • Oversee inventory management, stock control, and loss prevention strategies.
  • Ensure adherence to health and safety regulations and maintain a secure environment.
  • Drive sales performance through effective merchandising and customer engagement.
  • Analyze sales data and operational metrics to identify trends and opportunities.
  • Develop and manage store budgets and P&L statements.
  • Maintain high visual merchandising standards and store presentation.
  • Provide excellent customer service and resolve customer issues effectively.

Qualifications:
  • Proven experience as a Retail Store Manager, Assistant Manager, or Operations Manager.
  • Strong leadership and team management skills.
  • Excellent understanding of retail operations, merchandising, and inventory control.
  • Proficiency in retail management software and point-of-sale (POS) systems.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Ability to manage budgets and financial performance.
  • Commitment to delivering exceptional customer service.
  • Experience in a customer-facing retail environment is essential.
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Retail Operations Manager

OX1 4BN Oxford, South East £35000 Annually WhatJobs

Posted 16 days ago

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Job Description

full-time
Our client is looking for a dynamic and experienced Retail Operations Manager to oversee their store operations in Oxford, Oxfordshire, UK . This role is crucial in ensuring the smooth and efficient running of the retail environment, driving sales, and delivering exceptional customer experiences. You will be responsible for managing store staff, optimizing inventory levels, implementing operational procedures, and ensuring compliance with company standards. Key duties include staff recruitment, training, and performance management, as well as managing store budgets, controlling costs, and analyzing sales data to identify trends and opportunities for growth. The ideal candidate will have a proven track record in retail management, with strong leadership and people management skills. Excellent organizational abilities, problem-solving capabilities, and a customer-centric approach are essential. You should be adept at motivating teams, fostering a positive work environment, and driving operational excellence. A deep understanding of retail best practices, visual merchandising, and inventory control is required. This hands-on role requires a proactive and results-oriented individual who can effectively manage all aspects of store operations. A passion for the retail industry and a commitment to achieving business objectives are paramount. You will be instrumental in maintaining high standards of store presentation and customer service, contributing significantly to the brand's success in this key location.
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Senior Retail Operations Manager

OX1 1AA Oxford, South East £40000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client, a renowned retail brand, is seeking a dynamic and experienced Senior Retail Operations Manager to oversee their prestigious store in **Oxford, Oxfordshire, UK**. This role is pivotal in driving sales performance, ensuring exceptional customer experiences, and managing all aspects of store operations. You will lead a team of retail professionals, foster a positive work environment, and implement strategies to achieve key business objectives. The ideal candidate will have a proven track record in retail management, a passion for customer service, and strong leadership capabilities.

Key Responsibilities:
  • Oversee daily store operations, ensuring smooth and efficient functioning.
  • Drive sales performance by implementing effective merchandising and promotional strategies.
  • Lead, motivate, and develop a high-performing retail team, including recruitment and training.
  • Manage inventory, stock control, and loss prevention measures.
  • Ensure adherence to company policies, procedures, and visual merchandising standards.
  • Provide exceptional customer service, resolving inquiries and complaints effectively.
  • Monitor key performance indicators (KPIs) and implement action plans to achieve sales and profitability targets.
  • Manage store budgets and control operational expenses.
  • Maintain store appearance and presentation to the highest standards.
  • Foster a positive and engaging work environment for all staff.
  • Stay informed about market trends and competitor activities.
  • Collaborate with head office on marketing initiatives and product launches.
Qualifications:
  • Minimum of 5 years of experience in retail management, with at least 2 years in a senior supervisory or management role.
  • Proven ability to drive sales and achieve targets in a retail environment.
  • Strong leadership, team management, and coaching skills.
  • Excellent customer service and interpersonal skills.
  • Proficiency in retail management software and POS systems.
  • Strong understanding of inventory management and visual merchandising principles.
  • Excellent organisational and time management skills.
  • Ability to work effectively under pressure and manage multiple priorities.
  • A proactive approach to problem-solving and decision-making.
  • Passion for the retail industry and delivering outstanding customer experiences.
This exciting opportunity offers a competitive salary and benefits package, with the chance to contribute to a leading retail brand in the vibrant city of **Oxford, Oxfordshire, UK**. If you are a results-oriented retail leader, apply today.
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Senior Retail Operations Manager

RG1 1DG Reading, South East £50000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client, a dynamic and expanding retail group, is seeking a seasoned Senior Retail Operations Manager to oversee their flagship store operations in Reading, Berkshire, UK . This is a critical, in-store role focused on driving operational excellence, maximising profitability, and ensuring an exceptional customer experience. You will be responsible for managing a large team, implementing store strategies, optimising stock management, and maintaining high standards of visual merchandising and store presentation. The ideal candidate will possess a strong background in retail management, with a proven track record of achieving sales targets and leading high-performing teams.

Key responsibilities include:
  • Overseeing the day-to-day operations of a high-volume retail store, ensuring smooth and efficient functioning.
  • Developing and implementing strategic plans to achieve sales, profit, and customer satisfaction targets.
  • Managing, motivating, and developing a diverse store team, including assistant managers and sales associates.
  • Implementing and monitoring inventory management processes, including stock control, replenishment, and loss prevention.
  • Ensuring exceptional visual merchandising standards and store presentation across all departments.
  • Driving customer engagement initiatives and ensuring a consistently high level of customer service.
  • Managing operational budgets, including payroll, supplies, and expenses, to ensure profitability.
  • Conducting regular performance reviews and providing constructive feedback to team members.
  • Ensuring compliance with all health, safety, and security regulations.
  • Identifying opportunities for operational improvements and implementing best practices.
  • Representing the brand and fostering a positive store culture.
The ideal candidate will have a Bachelor's degree in Business Administration, Marketing, or a related field, with a minimum of 5 years of experience in a senior retail management role, preferably within a multi-site or high-volume environment. Demonstrable success in achieving sales targets and managing operational budgets is essential. Strong leadership, team management, and communication skills are crucial. Excellent problem-solving abilities and a proactive approach to business challenges are required. A passion for retail, customer service, and a keen understanding of current retail trends are highly desirable. This is an exciting opportunity to lead a key retail location and contribute significantly to the company's success.
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Senior Retail Operations Manager

OX1 1BB Oxford, South East £45000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client is seeking an experienced and dynamic Senior Retail Operations Manager to oversee and enhance the operational efficiency of their retail outlets in and around **Oxford, Oxfordshire, UK**. This is a pivotal role responsible for ensuring the smooth day-to-day running of stores, driving sales performance, and maintaining exceptional customer service standards. The ideal candidate will possess a proven track record in retail management, with a strong understanding of inventory control, staff management, visual merchandising, and sales forecasting.

Key responsibilities will include developing and implementing strategic operational plans, setting and monitoring key performance indicators (KPIs) for store teams, and ensuring compliance with all company policies and procedures. You will be responsible for managing budgets, controlling costs, and identifying opportunities for process improvement and efficiency gains. Furthermore, you will play a crucial role in staff development, including recruitment, training, and performance management, fostering a positive and productive work environment. Regular store visits and performance reviews will be integral to this role, requiring an ability to travel within the specified region. You will collaborate closely with the merchandising and marketing teams to ensure product availability and effective in-store promotions. A commitment to upholding the brand's reputation and delivering an outstanding customer experience is paramount. This hybrid role offers a blend of on-site management and remote administrative tasks, providing flexibility while maintaining crucial physical presence in the stores.

Qualifications and Experience:
  • Minimum of 5 years of progressive experience in retail management, with at least 2 years in a senior leadership capacity.
  • Demonstrated success in driving sales growth and improving operational metrics.
  • Strong understanding of retail financial principles, P&L management, and budget control.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in retail management software and MS Office Suite.
  • Ability to analyze data and make informed decisions.
  • A proactive and results-oriented approach with a passion for retail excellence.
  • Flexibility to travel across various store locations as needed.
If you are a motivated and strategic retail leader looking to make a significant impact, we encourage you to apply. Join our client's team and help shape the future of their retail operations.
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Senior Retail Operations Manager

RG1 2SE Reading, South East £48000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client, a prominent and expanding retail group in Reading, Berkshire, UK , is seeking a highly motivated and results-oriented Senior Retail Operations Manager to oversee multiple store locations. This hybrid role offers a dynamic blend of in-store leadership and remote strategic planning, providing flexibility while driving operational excellence. The ideal candidate will have a proven track record in retail management, with strong skills in team leadership, inventory management, visual merchandising, and customer experience enhancement. You will be responsible for optimizing store performance, ensuring high standards of operational efficiency, and achieving sales targets across your designated portfolio. This position requires excellent communication and interpersonal skills, the ability to analyse sales data, and a passion for delivering exceptional customer service.

Key Responsibilities:
  • Manage and supervise day-to-day operations across several retail stores.
  • Develop and implement strategies to achieve sales and profitability targets.
  • Oversee inventory management, stock control, and merchandising to maximize sales and minimize loss.
  • Ensure all stores adhere to company standards for visual presentation and brand consistency.
  • Recruit, train, and develop store staff, fostering a high-performance culture.
  • Monitor store performance using key metrics and KPIs, identifying trends and implementing corrective actions.
  • Drive exceptional customer service standards and build customer loyalty.
  • Manage operational budgets and control costs effectively.
  • Conduct regular store visits to assess performance, provide feedback, and offer support.
  • Ensure compliance with all health, safety, and security regulations within stores.
  • Collaborate with head office departments on marketing, promotions, and product launches.
  • Contribute to the development and refinement of retail strategies and operational procedures.
Qualifications and Experience:
  • Proven experience in a senior retail management or multi-site retail operations role.
  • Demonstrated success in driving sales growth and operational efficiency.
  • Strong leadership and team management skills.
  • Excellent understanding of retail KPIs, P&L, and inventory management.
  • Proficiency in retail management software and MS Office Suite.
  • Exceptional customer service orientation and interpersonal skills.
  • Ability to work effectively in a hybrid model, balancing office-based and on-site responsibilities.
  • Strong analytical and problem-solving capabilities.
  • Flexible approach to working hours and travel between store locations as required.
  • A degree in Business, Marketing, or a related field is an advantage.
This is an exciting opportunity for a dedicated retail leader to make a significant impact on our client's success. If you are passionate about retail and possess the leadership qualities to inspire teams and drive results, we want to hear from you.
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Head of Retail Operations

RG1 4 Reading, South East £75000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client is seeking a dynamic and results-oriented Head of Retail Operations to lead their high-performing retail division based in Reading, Berkshire, UK . This pivotal leadership role is responsible for overseeing all aspects of retail operations across multiple store locations, driving sales growth, enhancing customer experience, and ensuring operational efficiency. The successful candidate will be a strategic thinker with a proven ability to manage large teams, optimise store performance, and implement best practices in retail management.

Key responsibilities include developing and executing strategic plans to achieve sales targets, managing operational budgets, and ensuring compliance with company policies and standards. You will be instrumental in developing and implementing innovative sales and marketing initiatives, as well as optimising inventory management and visual merchandising strategies. The Head of Retail Operations will also be responsible for recruitment, training, and development of store staff, fostering a high-performance culture and ensuring exceptional customer service at all touchpoints. Strong leadership, excellent communication, and exceptional problem-solving skills are essential for this role. You will collaborate closely with other departments, including marketing, merchandising, and finance, to ensure alignment and drive overall business success. This is a challenging and rewarding opportunity for an experienced retail leader to make a significant impact and shape the future of our client's retail presence.

Responsibilities:
  • Oversee all day-to-day retail operations across multiple store locations.
  • Develop and implement strategic plans to achieve sales and profitability targets.
  • Manage operational budgets, ensuring cost-effectiveness and efficiency.
  • Drive sales performance through effective merchandising, promotions, and customer engagement.
  • Ensure the highest standards of customer service are delivered consistently.
  • Lead, motivate, and develop store management and staff.
  • Implement and monitor operational policies and procedures.
  • Manage inventory levels and stock control processes.
  • Analyse sales data and market trends to identify opportunities for growth.
  • Collaborate with marketing and merchandising teams to drive brand consistency.
Qualifications:
  • Proven experience in a senior retail management role (e.g., Head of Retail, Regional Manager).
  • Demonstrated success in driving sales growth and operational efficiency.
  • Strong leadership and team management skills.
  • Excellent understanding of retail merchandising and visual presentation.
  • Proficiency in retail management software and analytics tools.
  • Exceptional customer service orientation.
  • Strong financial acumen and budget management skills.
  • Excellent communication and interpersonal abilities.
  • Bachelor's degree in Business, Marketing, or a related field.
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Senior Retail Operations Manager

OX1 1AB Oxford, South East £45000 Annually WhatJobs

Posted 5 days ago

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Job Description

full-time
Our client is seeking a highly motivated and experienced Senior Retail Operations Manager to oversee their flagship store operations in Oxford, Oxfordshire, UK . This crucial role focuses on driving operational excellence, ensuring exceptional customer experiences, and maximizing store profitability. You will be responsible for managing all aspects of store operations, including staff management, inventory control, visual merchandising, and compliance with company standards. The ideal candidate will possess strong leadership qualities and a proven ability to optimize retail processes.

Key Responsibilities:
  • Directly manage and inspire a team of store staff, fostering a positive and productive work environment.
  • Oversee daily store operations, ensuring efficiency and adherence to company policies and procedures.
  • Develop and implement strategies to improve customer service, engagement, and loyalty.
  • Manage inventory levels, implement stock control measures, and minimize shrinkage.
  • Ensure visual merchandising standards are consistently met, creating an attractive and engaging store environment.
  • Monitor store performance against key metrics (sales, footfall, conversion rates, ATV) and implement action plans for improvement.
  • Manage store budgets, controlling costs and maximizing profitability.
  • Ensure compliance with all health, safety, and security regulations.
  • Train and develop staff, identifying talent and supporting career progression.
  • Liaise with head office on merchandising, marketing, and operational initiatives.

The successful candidate will have significant experience in retail management, with a strong track record of success in operational leadership. Excellent understanding of retail KPIs and financial management is required. Superior people management and motivational skills are essential. Strong organizational and problem-solving abilities are a must. A passion for retail and delivering outstanding customer service is paramount. This is a hands-on role based in the heart of Oxford , offering the chance to lead a dynamic retail environment and contribute significantly to the company's success.
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