87 Store Operations jobs in Reading
Lead Store Operations Manager
Posted 6 days ago
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Job Description
Key Responsibilities:
- Manage all day-to-day operations of the retail store, ensuring smooth and efficient functioning.
- Lead, coach, and motivate a team of retail associates to achieve sales targets and provide outstanding customer experiences.
- Develop and implement sales strategies to drive revenue growth and increase customer footfall.
- Oversee inventory management, stock control, visual merchandising, and store presentation to maintain brand standards.
- Ensure compliance with all company policies, procedures, health and safety regulations.
- Manage store budgets, P&L, and operational costs to maximize profitability.
- Recruit, train, and develop store staff, fostering a positive and high-performance work culture.
- Analyze sales data and customer feedback to identify trends and opportunities for improvement.
- Build strong relationships with customers, resolving inquiries and complaints effectively.
- Collaborate with the wider retail operations team to share best practices and implement company-wide initiatives.
- Proven experience in retail management, with at least 5 years in a senior leadership role (e.g., Store Manager, Assistant Store Manager).
- Demonstrated success in driving sales performance and achieving operational targets.
- Strong leadership, team management, and coaching skills.
- Excellent understanding of retail operations, inventory management, and visual merchandising.
- Proficiency in retail POS systems and MS Office.
- Exceptional customer service and communication skills.
- Ability to work flexible hours, including weekends and holidays, as required by the retail environment.
- A passion for the retail industry and a strong understanding of consumer trends.
- Business acumen and financial literacy to manage store budgets effectively.
Store Operations Manager - Remote
Posted 16 days ago
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Job Description
Responsibilities:
- Develop and implement operational procedures and standards for retail locations to ensure consistency and efficiency.
- Oversee inventory management processes, including stock control, ordering, and receiving, to minimize loss and ensure product availability.
- Monitor sales performance and operational KPIs, identifying trends and implementing strategies for improvement.
- Develop and implement customer service standards to enhance the customer experience across all touchpoints.
- Manage staff scheduling, training coordination, and performance monitoring remotely.
- Ensure compliance with all health, safety, and security regulations within the retail environment.
- Collaborate with merchandising and marketing teams to ensure effective product placement and promotional execution.
- Conduct regular virtual audits and assessments of store operations to identify areas for enhancement.
- Manage operational budgets and control expenses related to store operations.
- Utilize technology and digital tools to effectively manage and oversee remote retail operations.
- Develop strategies for loss prevention and shrinkage reduction.
- Provide support and guidance to on-site store teams through remote communication channels.
- Contribute to the development and refinement of the company's retail strategy.
- Bachelor's degree in Business Administration, Retail Management, or a related field, or equivalent practical experience.
- Minimum of 5 years of experience in retail operations management, with a strong focus on store-level leadership.
- Proven ability to manage and optimize operations remotely.
- Solid understanding of inventory management, visual merchandising, and customer service principles.
- Excellent organizational and time management skills, with the ability to multitask in a remote setting.
- Strong communication and interpersonal skills, with the ability to effectively liaise with teams remotely.
- Proficiency in retail management software, POS systems, and inventory tracking tools.
- Experience with developing and implementing operational policies and procedures.
- Demonstrated problem-solving and decision-making abilities.
- A proactive approach to identifying and addressing operational challenges.
- Familiarity with e-commerce integration and omnichannel retail strategies is a plus.
Operations Management Director
Posted today
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Job Description
Key Responsibilities:
- Develop and execute comprehensive operational strategies aligned with the company's business objectives and growth targets.
- Oversee the day-to-day operations of multiple departments, including logistics, customer support, supply chain, and inventory management.
- Implement and continuously improve operational processes and systems to enhance efficiency, reduce costs, and maintain high quality standards.
- Manage and develop a high-performing operations team, providing leadership, mentorship, and performance feedback.
- Establish key performance indicators (KPIs) for all operational areas and monitor performance against these metrics, implementing corrective actions as needed.
- Develop and manage operational budgets, ensuring cost-effectiveness and fiscal responsibility.
- Collaborate with other senior leaders across the organization (e.g., Sales, Marketing, Product Development) to ensure alignment and integrated execution.
- Identify and mitigate operational risks, developing contingency plans to ensure business continuity.
- Drive continuous improvement initiatives, fostering a culture of innovation and operational excellence.
- Oversee vendor relationships and negotiations to ensure optimal service delivery and cost management.
- Ensure compliance with all relevant industry regulations and company policies.
- MBA or a Master's degree in Operations Management, Business Administration, or a related field.
- A minimum of 10 years of progressive experience in operations management, with at least 5 years in a senior leadership role.
- Demonstrated success in optimizing complex operational environments, preferably within the technology or e-commerce sectors.
- Strong expertise in supply chain management, logistics, inventory control, and process improvement methodologies (e.g., Lean, Six Sigma).
- Proven ability to develop and implement strategic plans and manage large-scale operational budgets.
- Excellent leadership, team-building, and people management skills.
- Exceptional analytical, problem-solving, and decision-making capabilities.
- Strong communication and interpersonal skills, with the ability to influence stakeholders at all levels.
- Experience with ERP systems and other relevant operational software.
- Proficiency in data analysis and performance metric tracking.
Operations Management Director
Posted 12 days ago
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Job Description
Key Responsibilities:
- Develop and execute comprehensive operational strategies to support business objectives.
- Oversee day-to-day operational functions, ensuring efficiency, quality, and adherence to standards.
- Manage departmental budgets, resources, and P&L to achieve financial targets.
- Implement process improvements and operational enhancements to optimise workflows and reduce costs.
- Lead, mentor, and develop a team of operational managers and staff.
- Establish key performance indicators (KPIs) and monitor operational performance against targets.
- Identify and mitigate operational risks, ensuring business continuity.
- Collaborate with cross-functional teams, including sales, marketing, finance, and technology, to ensure seamless operations.
- Drive innovation in operational processes and adopt best-in-class technologies.
- Ensure compliance with all relevant health, safety, and regulatory requirements.
- Bachelor's or Master's degree in Business Administration, Operations Management, or a related field.
- Minimum of 10 years of progressive experience in senior operations management roles.
- Proven track record of successfully leading and transforming operations within a large organisation.
- Strong strategic thinking, planning, and execution capabilities.
- Excellent leadership, team management, and interpersonal skills.
- Proficiency in financial management, budgeting, and P&L responsibility.
- Expertise in process improvement methodologies (e.g., Lean, Six Sigma).
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
- Excellent communication and presentation skills, with the ability to engage with stakeholders at all levels.
- Experience working in a demanding, fast-paced operational environment.
Director of Operations Management
Posted 14 days ago
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Job Description
Responsibilities:
- Develop and implement comprehensive operational strategies aligned with the company's long-term goals.
- Oversee and manage daily operations, ensuring efficiency, productivity, and quality across all functional areas.
- Lead and mentor a team of operations managers and supervisors, fostering a culture of accountability and continuous improvement.
- Identify opportunities for process improvement, cost reduction, and operational excellence, implementing data-driven solutions.
- Manage departmental budgets, forecasting expenditures, and ensuring financial objectives are met.
- Develop and monitor key performance indicators (KPIs) to track operational performance and identify areas requiring attention.
- Collaborate with senior leadership and cross-functional teams to ensure seamless execution of business objectives.
- Oversee resource allocation, capacity planning, and workflow optimization.
- Ensure compliance with all relevant industry regulations and company policies.
- Drive innovation in operational practices and champion the adoption of new technologies and methodologies.
- Master's degree in Business Administration, Operations Management, or a related field.
- 10+ years of progressive experience in operations management, with at least 5 years in a senior leadership role.
- Proven track record of successfully managing complex operations and driving significant improvements in efficiency and profitability.
- Expertise in Lean, Six Sigma, or other operational excellence methodologies.
- Strong financial acumen and experience managing departmental budgets.
- Excellent leadership, strategic thinking, and problem-solving skills.
- Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
- Experience with enterprise resource planning (ERP) systems and other operational software.
- Ability to balance strategic vision with tactical execution.
- Demonstrated success in leading and developing high-performing teams.
Director of Operations Management
Posted 16 days ago
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Job Description
Key Responsibilities:
- Develop and implement operational strategies that align with the company's overall business goals.
- Oversee the day-to-day management of operational departments, including logistics, supply chain, customer service, and production (as applicable).
- Drive continuous improvement initiatives to enhance operational efficiency, reduce costs, and improve quality.
- Develop and manage operational budgets, ensuring financial targets are met.
- Establish key performance indicators (KPIs) and monitor operational performance, taking corrective action as needed.
- Lead, mentor, and develop a high-performing team of operational managers and staff.
- Ensure compliance with all relevant regulations, policies, and industry standards.
- Collaborate with other senior leaders to integrate operational plans with strategic initiatives.
- Manage vendor relationships and negotiate contracts to optimize resource allocation.
- Implement and manage robust operational risk management strategies.
- Champion a culture of operational excellence, innovation, and employee engagement.
Qualifications:
- Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field. An MBA or Master's degree is highly desirable.
- A minimum of 10 years of progressive experience in operations management, with at least 5 years in a senior leadership role.
- Proven track record of successfully managing complex operational environments and driving significant improvements.
- Strong understanding of lean manufacturing, Six Sigma, or other process improvement methodologies.
- Excellent financial acumen and experience in budget management.
- Demonstrated leadership and team-building skills, with the ability to inspire and motivate staff.
- Exceptional strategic thinking, problem-solving, and decision-making abilities.
- Outstanding communication, negotiation, and interpersonal skills.
- Experience in change management and implementing new systems or processes.
- Proficiency in relevant ERP and operational management software.
This is a pivotal role for an accomplished operations leader looking to make a substantial impact in a forward-thinking company.
Director of Operations Management
Posted 16 days ago
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Job Description
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Remote Operations Management Lead
Posted 16 days ago
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Job Description
Key Responsibilities:
- Develop, implement, and monitor operational strategies and processes to enhance efficiency and productivity.
- Lead and manage cross-functional operational teams, fostering a collaborative and high-performance environment.
- Establish key performance indicators (KPIs) for operational effectiveness and track progress against them.
- Identify areas for improvement and implement solutions to streamline workflows and reduce costs.
- Oversee budget management for operational departments, ensuring financial targets are met.
- Ensure compliance with all relevant regulations and industry standards.
- Manage vendor relationships and third-party service providers.
- Develop and implement robust reporting mechanisms to communicate operational performance to stakeholders.
- Lead change management initiatives to drive successful adoption of new processes and technologies.
- Foster a culture of continuous improvement, encouraging innovation and best practice sharing.
- Develop and mentor operational staff, promoting professional growth and development.
- Conduct risk assessments and implement mitigation strategies for operational challenges.
- Optimize resource allocation and utilization across all operational functions.
- Bachelor's degree in Business Administration, Operations Management, or a related field; Master's degree is a plus.
- Minimum of 7-10 years of progressive experience in operations management, with at least 3 years in a leadership capacity.
- Proven track record of successfully managing complex operational environments and driving significant improvements.
- Strong understanding of process optimization methodologies (e.g., Lean, Six Sigma).
- Exceptional leadership, team management, and interpersonal skills.
- Excellent analytical, strategic thinking, and problem-solving abilities.
- Proficiency in operations management software and ERP systems.
- Strong financial acumen and experience in budget management.
- Demonstrated ability to manage change effectively and influence stakeholders at all levels.
- Excellent communication and presentation skills, tailored for a remote working environment.
Head of Operations Management (Remote)
Posted 14 days ago
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Job Description
Responsibilities:
- Develop and execute strategic operational plans to optimize efficiency and performance.
- Oversee daily operations across multiple departments in a remote setting.
- Manage operational budgets and ensure cost-effectiveness.
- Implement and refine operational processes and workflows.
- Lead, mentor, and develop remote operational teams.
- Monitor key performance indicators (KPIs) and implement strategies for improvement.
- Ensure high standards of quality and customer satisfaction.
- Drive continuous improvement initiatives throughout the organization.
- Collaborate with senior leadership to align operational goals with business strategy.
- Manage change effectively and foster a positive remote work culture.
- Bachelor's degree in Business Administration, Management, or a related field; Master's degree preferred.
- Significant experience in operations management, with a proven track record of success.
- Demonstrated leadership experience, particularly in managing remote teams.
- Strong understanding of operational best practices and process improvement methodologies.
- Excellent analytical, strategic thinking, and problem-solving skills.
- Exceptional communication, interpersonal, and stakeholder management abilities.
- Proficiency in using project management and collaboration software.
- Ability to manage multiple priorities and thrive in a fast-paced environment.
Head Chef (Remote Operations Management)
Posted 16 days ago
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Job Description
Responsibilities:
- Develop and implement innovative and profitable menus.
- Conduct thorough food cost analysis and implement cost-control measures.
- Source high-quality ingredients and manage supplier relationships.
- Establish and maintain high standards of food quality, presentation, and hygiene.
- Train and guide kitchen teams on menu execution and culinary techniques (remotely).
- Collaborate with F&B management to ensure consistency across all outlets.
- Monitor food trends and customer feedback to drive menu evolution.
- Develop standard operating procedures for kitchen operations.
- Manage kitchen inventory and waste reduction initiatives.
- Significant experience as a Head Chef or Executive Chef in a high-volume establishment.
- Proven expertise in menu creation, food costing, and inventory management.
- Excellent understanding of food safety and hygiene standards (e.g., HACCP).
- Strong leadership, communication, and training skills.
- Proficiency in culinary software and digital collaboration tools.
- Ability to manage projects and teams remotely.
- Creative flair and a passion for innovative cuisine.
- Culinary degree or equivalent professional qualification is desirable.