679 Support Services jobs in the United Kingdom
Aftercare Manager
Posted 4 days ago
Job Viewed
Job Description
Join Reds10 – Where Quality and Innovation Meet
At Reds10 , we’re transforming the construction landscape with our forward-thinking off-site building solutions. We’re proud of the buildings we create—and even prouder of the people who make it happen. We're now looking for an Aftercare Response Manager to join our growing team and help ensure our modular spaces continue delivering excellence long after handover.
About the Role
As our Aftercare Response Manager, you’ll be the go-to person for resolving post-construction issues across our building projects. You'll manage and triage defects, coordinate with sub-contractors, maintain strong relationships with facilities management teams, and play a key role in continuous improvement efforts. Your work will directly protect Reds10’s reputation and help us deliver on our promise of quality and reliability.
What You’ll Be Doing
- Defect Management: Triage all reported issues, ensure they are logged accurately and coordinate with the operations team to get them resolved promptly. li>Customer Relations: Act as the primary point of contact for facilities management teams, ensuring issues are communicated clearly and resolved efficiently.
- Repairs Oversight: Work closely with sub-contractors and aftercare teams to manage maintenance and repair activities from start to finish.
- Quality Assurance: Monitor the standard of completed works and escalate where necessary.
- Process Improvement: Gather feedback, identify recurring issues, and contribute to lessons learned that shape future projects.
- Emergency Response: Implement emergency plans when necessary to ensure swift action and minimal disruption.
- Budget Awareness: Keep an eye on aftercare-related costs and alert the Aftercare Lead when support is needed to stay on budget.
- Trend Analysis: Track and interpret data to spot trends and improve how we manage and resolve issues going forward.
What We’re Looking For
- < i>Strong communication skills – you’ll be dealing with multiple teams and clients.
- Solid technical understanding of construction systems and materials.
- Previous experience in aftercare, maintenance, or a related role.
- Strong customer service skills.
- Good project and time management skills.
- Ability to document and track issues with attention to detail.
- Adaptable, resilient, and unshaken when things don’t go to plan. < i>Knowledge of construction regulations and safety standards.
Why Reds10?
We’re a fast-growing, forward-thinking company reshaping how buildings are delivered across the UK. We believe in investing in our people, fostering a collaborative and supportive environment, and constantly striving for better. If you thrive in a dynamic environment and take pride in ensuring things are done right, we’d love to hear from you.
Technical Support Services Manager
Posted today
Job Viewed
Job Description
The Opportunity: Technical Support Services Manager
Contract: Permanent
Salary: Dependant on experience, company car and 20% bonus
Location: Cannock
The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying.
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Support Services Administrator - Durham
Posted 1 day ago
Job Viewed
Job Description
Our Public Sector Client based in Durham requires a Support Services Administrator to work within the Inspection Support & Service Improvement Team.
The role is eligible for flexitime and is office based. The role is paying 12.65 per hour and is running through to October 2025, with the potential to extend.
The main purpose of the role is to provide technical support to the Inspection support and service improvement team.
Duties and responsibilities will include:
To work with a customer focussed team approach
Ensure effective and efficient channels of communication are facilitated.
To work directly with Senior Managers in the provision of administrative and secretarial support service to facilitate the completion of technical information for the service using.
Coordinate the administrative work to ensure that deadlines are met involving the regular and extended use of a range of standard software including Microsoft Office package.
Work with other managers to ensure peaks and troughs in other areas are supported. Acting independently where appropriate using own initiative to respond to unexpected problems and situations.
Coordinate, attend and minute meetings taking responsibility for ensuring that resulting actions are dealt with appropriately
Challenging existing ways of working in order to develop lean systems with electronic data interchange, electronic filing and on-line input wherever possible.
Assist in the development of procedural guidance notes for all functions within the service.
Ensure a professional approach to work is adopted at all times
The above is not exhaustive and the post holder will be expected to undertake any duties which may reasonably fall within the level of responsibility and the competence of the post as directed by the Team Leader in Business Support.
Please apply with your CV in the first instance to (url removed)
Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Support Services Team Lead
Posted 1 day ago
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Job Description
Support Services Team Lead – EACH Harrow Services
Location : Honeybun Community Centre, 3 Andrews Close, Harrow HA1 3GE
Salary : £30,576 - £35,490 (inclusive of Outer London Weighting)
Hours : 37.5 hours per week
Duration : Permanent subject to continuous funding by L.B. of Harrow
EACH is a growing charity providing specialist services to individuals and families affected by mental health, domestic violence and alcohol and substance misuse issues.
Our success is through a diverse staff and volunteer team, who are passionate and committed to meeting the needs of our local communities.
We are seeking a dynamic and experienced Project Lead to oversee our Housing Related Floating Support and Housing First Services in Harrow.
As our Team Lead, you will be responsible for:
- Delivering an effective outreach-based Housing support (Floating support) service li>to vulnerable adults and families at risk of becoming homeless.
- Providing line management, supervision and leadership.
- Leading the housing services team to support vulnerable people.
- Supporting service users to maintain or regain their independence, and encourage them to settle back into the community.
- Carrying a caseload of clients and lead on on-going support and direction for a number of the team’s clients
It is essential that you have:
- Experience of working with individuals from BME communities and those from diverse social backgrounds.
- Experience of supporting and supervising support workers, trainees, students or volunteers.
- Experience in supporting vulnerable people in relation to their housing needs, and preventing homelessness, including tenancy support.
- Knowledge and understanding of safeguarding and policies and procedures relating to children and vulnerable adults.
- Competency in IT (Word, Excel, Outlook and Teams) including delivering sessions via Zoom, Skype.
It would be great if you had:
- The ability to facilitate or lead on groups, workshops, self-help sessions.
- Experience of supporting people with substance misuse issues and/ or ex-offending history.
- A relevant qualification, e.g. NVQ 2 or 3 in Health & Social Care or equivalent
- Ability to speak one or more of the following community languages: Hindi, Urdu, Punjabi, Gujarati, Somali, Tamil or Farsi.
Rewards and Benefits of Working for EACH
- 25 days annual leave Plus statutory holidays rising to 30 days after 5 years of service.
- 4% -6% employers pension contributions
- Up to 5 days study leave after 1 year in service
- Fully paid DBS checks
- Opportunities for career growth
- Opportunities for continuous professional development
- Competitive Salaries
Closing Date : 10th August 2025
Interview date : 19th August 2025
If you feel you have the necessary skills and experience to be successful in this role click on “APPLY” today!
No agencies please.
FM Support Services Manager
Posted 1 day ago
Job Viewed
Job Description
Your new company
We're delighted to be working with a prominent research-focused organisation based at the Norwich Research Park, which is currently seeking an FM Business Partner to join its professional and dedicated Facilities team.
This organisation supports a cluster of internationally recognised research centres tackling some of the most pressing global challenges - from sustainable food systems to healthy ageing and environmental resilience. The Facilities team plays a vital role in enabling this work by delivering high-quality, non-scientific support services to a diverse and dynamic community of researchers, students, and staff.
Set within the beautiful surroundings of the Norwich Research Park, this is a fantastic opportunity to join a collaborative and forward-thinking team. The role offers a competitive salary, generous annual leave, a defined contribution pension scheme, and access to excellent recreational and wellbeing facilities.
Your new role
As FM Support Services Manager, you'll lead the delivery and continuous improvement of a wide range of soft services - including security, cleaning, catering, waste management, insurance, and supplier contract management. Reporting to the Head of Facilities, you'll be instrumental in shaping service delivery during a period of exciting transformation and infrastructure development.
This is a hands-on leadership role that blends strategic oversight with operational excellence. You'll work closely with stakeholders across the institutes, championing service innovation, sustainability, and smart building technologies.
What You'll Be Doing
- Leading and developing soft FM services to meet evolving organisational needs
- Managing supplier contracts and ensuring high performance and value for money
- Driving service improvements and embedding a culture of excellence
- Supporting major infrastructure projects and change initiatives
- Building strong relationships with stakeholders across a diverse and complex environment
- Ensuring compliance with health, safety, and industry standards
What you'll need to succeed
We're looking for a confident and collaborative leader who thrives in a fast-paced, mission-driven environment.
You'll bring:
- IWFM or ILM Level 5 in Facilities Management (or equivalent experience)
- A recognised Health & Safety qualification (e.g., IOSH Managing Safely or NEBOSH Certificate)
- Proven experience in managing and developing soft FM operational models
- Strong leadership and team development skills
- Excellent communication and stakeholder engagement abilities
- Knowledge of sustainability practices and smart building technologies
- Proficiency in FM software (e.g., Concept Evolution, Planon, Maximo)
- Experience in contract negotiation, supplier management, and budget oversight
What you'll get in return
- Salary up to 56,500
- 25 days holiday + 8 bank holidays + 2.5 privilege days
- Work in a collaborative, inclusive, and forward-thinking environment
- Be part of a team that supports globally impactful science
- Enjoy a competitive salary and generous benefits package
- Access excellent recreational and wellbeing facilities
- Make a real difference in a role that's both strategic and hands-on
- Contributory pension scheme with 10% employer contribution
- Onsite childcare available
- Free car parking available onsite
- A wide range of training is available
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Support Services Team Lead
Posted 4 days ago
Job Viewed
Job Description
Support Services Team Lead – EACH Harrow Services
Location : Honeybun Community Centre, 3 Andrews Close, Harrow HA1 3GE
Salary : £30,576 - £35,490 (inclusive of Outer London Weighting)
Hours : 37.5 hours per week
Duration : Permanent subject to continuous funding by L.B. of Harrow
EACH is a growing charity providing specialist services to individuals and families affected by mental health, domestic violence and alcohol and substance misuse issues.
Our success is through a diverse staff and volunteer team, who are passionate and committed to meeting the needs of our local communities.
We are seeking a dynamic and experienced Project Lead to oversee our Housing Related Floating Support and Housing First Services in Harrow.
As our Team Lead, you will be responsible for:
- Delivering an effective outreach-based Housing support (Floating support) service li>to vulnerable adults and families at risk of becoming homeless.
- Providing line management, supervision and leadership.
- Leading the housing services team to support vulnerable people.
- Supporting service users to maintain or regain their independence, and encourage them to settle back into the community.
- Carrying a caseload of clients and lead on on-going support and direction for a number of the team’s clients
It is essential that you have:
- Experience of working with individuals from BME communities and those from diverse social backgrounds.
- Experience of supporting and supervising support workers, trainees, students or volunteers.
- Experience in supporting vulnerable people in relation to their housing needs, and preventing homelessness, including tenancy support.
- Knowledge and understanding of safeguarding and policies and procedures relating to children and vulnerable adults.
- Competency in IT (Word, Excel, Outlook and Teams) including delivering sessions via Zoom, Skype.
It would be great if you had:
- The ability to facilitate or lead on groups, workshops, self-help sessions.
- Experience of supporting people with substance misuse issues and/ or ex-offending history.
- A relevant qualification, e.g. NVQ 2 or 3 in Health & Social Care or equivalent
- Ability to speak one or more of the following community languages: Hindi, Urdu, Punjabi, Gujarati, Somali, Tamil or Farsi.
Rewards and Benefits of Working for EACH
- 25 days annual leave Plus statutory holidays rising to 30 days after 5 years of service.
- 4% -6% employers pension contributions
- Up to 5 days study leave after 1 year in service
- Fully paid DBS checks
- Opportunities for career growth
- Opportunities for continuous professional development
- Competitive Salaries
Closing Date : 10th August 2025
Interview date : 19th August 2025
If you feel you have the necessary skills and experience to be successful in this role click on “APPLY” today!
No agencies please.
FM Support Services Manager
Posted 4 days ago
Job Viewed
Job Description
Your new company
We're delighted to be working with a prominent research-focused organisation based at the Norwich Research Park, which is currently seeking an FM Business Partner to join its professional and dedicated Facilities team.
This organisation supports a cluster of internationally recognised research centres tackling some of the most pressing global challenges - from sustainable food systems to healthy ageing and environmental resilience. The Facilities team plays a vital role in enabling this work by delivering high-quality, non-scientific support services to a diverse and dynamic community of researchers, students, and staff.
Set within the beautiful surroundings of the Norwich Research Park, this is a fantastic opportunity to join a collaborative and forward-thinking team. The role offers a competitive salary, generous annual leave, a defined contribution pension scheme, and access to excellent recreational and wellbeing facilities.
Your new role
As FM Support Services Manager, you'll lead the delivery and continuous improvement of a wide range of soft services - including security, cleaning, catering, waste management, insurance, and supplier contract management. Reporting to the Head of Facilities, you'll be instrumental in shaping service delivery during a period of exciting transformation and infrastructure development.
This is a hands-on leadership role that blends strategic oversight with operational excellence. You'll work closely with stakeholders across the institutes, championing service innovation, sustainability, and smart building technologies.
What You'll Be Doing
- Leading and developing soft FM services to meet evolving organisational needs
- Managing supplier contracts and ensuring high performance and value for money
- Driving service improvements and embedding a culture of excellence
- Supporting major infrastructure projects and change initiatives
- Building strong relationships with stakeholders across a diverse and complex environment
- Ensuring compliance with health, safety, and industry standards
What you'll need to succeed
We're looking for a confident and collaborative leader who thrives in a fast-paced, mission-driven environment.
You'll bring:
- IWFM or ILM Level 5 in Facilities Management (or equivalent experience)
- A recognised Health & Safety qualification (e.g., IOSH Managing Safely or NEBOSH Certificate)
- Proven experience in managing and developing soft FM operational models
- Strong leadership and team development skills
- Excellent communication and stakeholder engagement abilities
- Knowledge of sustainability practices and smart building technologies
- Proficiency in FM software (e.g., Concept Evolution, Planon, Maximo)
- Experience in contract negotiation, supplier management, and budget oversight
What you'll get in return
- Salary up to 56,500
- 25 days holiday + 8 bank holidays + 2.5 privilege days
- Work in a collaborative, inclusive, and forward-thinking environment
- Be part of a team that supports globally impactful science
- Enjoy a competitive salary and generous benefits package
- Access excellent recreational and wellbeing facilities
- Make a real difference in a role that's both strategic and hands-on
- Contributory pension scheme with 10% employer contribution
- Onsite childcare available
- Free car parking available onsite
- A wide range of training is available
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
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Team Leader - Support Services
Posted today
Job Viewed
Job Description
Team Leader – Support Services
Full-time, fixed-term until 31 December 2025
£39,312.46 | Based in Fulham with travel to other London sites
We’re looking for a passionate and experienced Team Leader to oversee a dedicated Support Services team, delivering high-quality, person-centred services to veterans across London.
In this role, you’ll lead a team of Community Support Officers, ensuring that each person we support has a tailored plan that promotes their independence, dignity, and wellbeing. You’ll be a visible and approachable leader, motivating your team to deliver outstanding outcomes and continuously improve.
What you’ll be doing:
Managing the day-to-day operations of the Support Services team.
Overseeing support plans, risk assessments, and move-on plans.
Actively engaging with beneficiaries, including those who may be harder to reach.
Building strong relationships with statutory, voluntary, and community partners.
Supporting your team’s professional development, from recruitment and induction to coaching and performance management.
Holding a small caseload of key clients.
About you:
You’ll have experience working with adults in sectors such as mental health, homelessness, or offender rehabilitation – ideally with knowledge of issues affecting veterans. You’ll be confident in managing and inspiring a team, balancing operational demands with a genuine commitment to person-centred care.
You’ll also bring:
Strong people-management skills and the ability to motivate others.
Experience in partnership working and stakeholder engagement.
Knowledge of best practice in social care and safeguarding.
The ability to remain calm and solution-focused in challenging situations.
Solid organisational skills, with the ability to juggle competing priorities.
Why join us?
You’ll be part of a supportive, values-driven organisation making a real difference to the lives of veterans. This is a rewarding role for someone who thrives on leading people, improving services, and creating positive change in the community.
How to apply:
If you’re an empathetic leader with a passion for empowering others, we’d love to hear from you.
Construction Support Services Project Lead
Posted 10 days ago
Job Viewed
Job Description
People are our greatest asset, and we offer a competitive package to retain and attract the best talent.
In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes , plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations.
**About the Opportunity**
Nuclear Power Programmes are delivering client critical works to some of our major UK and European Projects. Our embedded teams are delivering support to Hinkley Point C (New build power station in the South West), Sizewell C (located in the South East), helping develop technologies in SMR (Small modular Reactor) capability and working towards building Poland's first Nuclear Power station.
Working in both client facing and internal roles we are delivering major programme and project management capabilities throughout the project lifecycle. We are driving to deliver safe, high quality and to time solutions by thinking innovatively and working collaboratively.
The Construction Support Services (CSS) Project Lead supports activities across the Project relating to the construction, operation, and maintenance of designated temporary infrastructure to support the delivery of the main works. It includes on site supervision and forward planning of works with our team of Tier 1 contractors. It also includes capturing all aspects of CDM, the safe and efficient delivery of the works to support the successful delivery of the project.
The Construction Support Services Project Lead will assist tactical logistics planning for individual works sections in support of the work completed on strategic logistics. Thereafter, they will be responsible for the detailed planning and implementation, in collaboration with the rest of the HPC Delivery Team and Area Management Team and stakeholders.
Role Responsibilities:
+ Manage day to day the provision of a critical live infrastructure support service to a construction workforce of circa 8,000.
+ Manage and be directly responsible for the infrastructure operations and project deliverables.
+ Support the contract partners in their delivery of the works packages to enable efficient delivery of their sections works.
+ Recommend temporary measures to mitigate against safety and / or quality concerns. Follow up by taking appropriate and proportionate action (e.g. issue communications, call meetings) to avoid the halt of works.
+ Monitor works on site and input into the construction daily report to ensure information is reported up through the organisation
+ Proactively communicate with other site teams (H&S, contract, project controls, logistics) and other Delivery Leads to maintain good communication links, and ensure activity is well and timely reported.
+ Ensure clear, two-way communication with the Area managers so that all activity and issues are directed appropriately
+ Ensure the contract partners team are fully competent to perform their assigned roles - and that any shortfalls are reported to the Service Manager without delay
+ Develop and implement plans to ensure service delivery meets or exceeds the expectations and project work schedule
+ Ensure early intervention to avoid any escalation of issues affecting service delivery by working in the spirit of a 'one team approach'
+ Proven track record managing temporary infrastructure schemes.
+ Experience of working with and developing budgets, schedules and scope of works.
+ Management (or leadership) experience in a service led environment.
+ Experience of working in a high security environment.
+ Must be confident in own abilities and be able to deliver in a dynamic environment.
+ Willingness to learn from both successes and failures.
+ Proven experience within a large project environment.
+ Excellent communication skills and able to strike up effective working relationships.
+ Must be willing to work with our local supply chain partners in a cooperative way.
+ Project Management qualifications and proven experience.
**Our Culture**
Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business, and we genuinely believe that we all succeed by supporting one another through our culture of caring. We value positive mental health and a sense of belonging for all employees.
We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centered on inclusion and diversity.
We partner with VERCIDA to help us attract and retain diverse talent. For greater online accessibility, please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.
If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team .