645 Support Staff jobs in Dundee

**About NCR Atleos**
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
This person will work with other departments to provide extended hours cover and be based in the UK and USA. Initially the team will concentrate on the US estate, but will increase to cover all Global Estates and liaise with operational units in each country.
Code changes will not be in the reemit of this team, however, the initial investigation and continued follow-up will be a core area of the team's role raising Jira to the development team as necessary.
The neoterm Product continues to be developed and deployed to the existing and new estate. We are increasingly involved in post deployment health checks.
Some time will be spent working in the Analytics support team who are managing the toolset responsible for dispatch or specialists to an ATM fault and creation/maintenance of client and internal reports with particular emphasis on ensuring that ATM fault dispatching profiles and related actions are accurate
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

Are you graduate with any medical or science degree? Are you interested and excited to work with a multinational organization in medical devices industry? We have an opportunity for you as Product support investigator

Job Title: Product support investigator

Duration: 8 months (longer term contract)

Location: Dundee

Salary: 13.85 p/h

Working hours: 37.5 hours

Main Purpose of the Role:

• This is an individual contributor role with expectations aligned to the Capabilities and Behaviors as set out in the Employee Handbook
• Working as part of the Product Support Team, the Product Support Investigator II is primarily responsible for the logging, assessing the reports of end user complaints and subsequent investigation at Dundee

Responsibilties:

• Log, acknowledge and assess all alleged product deficiencies received from end users for adverse event reportability to time lines specified by site procedures.
• Investigate, establish and report cause.
• Log, acknowledge Supplier Corrective Actions (SCARS) received Taking full accountability for personal workload, ensuring work is completed to a high standard in accordance with site policies, procedures and applicable regulations.
• Proactively contributing to continuous improvement initiatives and other general housekeeping duties.
• Taking a self-motivated approach to continuous professional development and engaging with site training initiatives.
• Developing excellent relations with the department team and wider Operations group.
• Proposing ideas for new opportunities to improve communication and productivity.

• Being aware of the policies as set out in the Employee Handbook and able to enact them as appropriate

If this is something that you would be interested in please apply with your updated CV and I will be happy to connect at your convenient time.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.

Are you graduate with any medical or science degree? Are you interested and excited to work with a multinational organization in medical devices industry? We have an opportunity for you as Product support investigator

Job Title: Product support investigator

Duration: 8 months (longer term contract)

Location: Dundee

Salary: 13.85 p/h

Working hours: 37.5 hours

Main Purpose of the Role:

• This is an individual contributor role with expectations aligned to the Capabilities and Behaviors as set out in the Employee Handbook
• Working as part of the Product Support Team, the Product Support Investigator II is primarily responsible for the logging, assessing the reports of end user complaints and subsequent investigation at Dundee

Responsibilties:

• Log, acknowledge and assess all alleged product deficiencies received from end users for adverse event reportability to time lines specified by site procedures.
• Investigate, establish and report cause.
• Log, acknowledge Supplier Corrective Actions (SCARS) received Taking full accountability for personal workload, ensuring work is completed to a high standard in accordance with site policies, procedures and applicable regulations.
• Proactively contributing to continuous improvement initiatives and other general housekeeping duties.
• Taking a self-motivated approach to continuous professional development and engaging with site training initiatives.
• Developing excellent relations with the department team and wider Operations group.
• Proposing ideas for new opportunities to improve communication and productivity.

• Being aware of the policies as set out in the Employee Handbook and able to enact them as appropriate

If this is something that you would be interested in please apply with your updated CV and I will be happy to connect at your convenient time.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.

**About NCR Atleos**
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
**Location:** (Dundee, UK) - Hybrid
**Department:** IT Payments and Networks
**Reports to:** (Software deployment & Campaign OPS)
We are seeking a **IT Support Engineer** / **Software Distribution Specialist** to manage and execute software deployment activities across enterprise systems, with a focus on software updates and campaign content delivery to ATM devices. The ideal candidate will have hands-on experience with enterprise software distribution tools, strong Excel skills, and a background in IT support-preferably within the ATM or banking industry.
**Key Responsibilities:**
+ Plan, schedule, and execute software distribution and update campaigns across enterprise environments, including ATM networks.
+ Utilize various **enterprise software and content deployment tools** , be ready to quickly adopt to the new solutions.
+ Own and ensure **software compliance** across the managed environment.
+ Monitor deployment performance, troubleshoot distribution failures, and optimize processes for reliability and efficiency.
+ Communicate regularly with the **Account Support Organization** to align deployment activities and resolve issues proactively.
+ Work closely with IT support teams to ensure smooth delivery and minimal disruption to end-user systems and ATMs.
+ Generate detailed reports using **Microsoft Excel** , including pivot tables, advanced formulas, and data visualizations to track content delivery progress and system status.
+ Attend regular **team meetings** to report progress, align on tasks, and contribute to continuous improvement initiatives.
+ Collaborate with internal stakeholders to define software and campaign deployment objectives, timelines, and success metrics.
+ Maintain documentation and ensure compliance with internal policies and industry standards.
**Required Qualifications:**
+ Minimum **2 years of relevant IT experience** .
+ Strong proficiency in **Microsoft Office** , especially **Excel** (formulas, pivot tables, data analysis).
+ Experience in **IT support** , ideally in the **ATM or financial services industry** .
+ Understanding of software deployment lifecycles, ITIL processes, and change management procedures.
+ Strong problem-solving, organizational, and communication skills.
**Preferred Qualifications:**
+ **University degree in Information Technology** or a related field, or **equivalent working experience** in a similar IT role.
+ Hands-on experience with enterprise **software distribution tools** (e.g., **CA ITCM** , **Microsoft SCCM** , or similar).
+ Familiarity with scripting (e.g., PowerShell) for automation of deployment tasks.
+ ITIL Foundation certification.
+ Experience working in regulated or highly secure environments.
As an NCR Atleos employee, we provide you with several core benefits as std, as well as the opportunity to select additional discounted voluntary benefits. You can choose to flex these benefits in a way that suits you and your
family's lifestyle.
Attractive Defined Pension Plan
career Development and learning opportunities.
Medical insurance
Dental insurance unum
Life and Income protection insurance
Illness and accident cover
Health assessment
Holiday buy
Cycle to work.
Lifestyle discounts
My gym discounts.
Employee assistance program (EAP)
Health Screening
#LI-UB1 #Li-Hybrid
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

Service Support Worker - Regulated Service
Location: Dundee, with travel around the area
Salary: £22,932 per annum - pro rata for roles under 35 hours
Hours: 16, 24 and 35 hours available
Contract: Permanent


Please note, this is a Regulated Service. You will be required to register with the Scottish Social Services Council (SSSC) within 3 months of starting the role.

An Exciting Opportun.

WHJS1_UKTJ

Service Support Worker - Regulated Service
Location: Dundee, with travel around the area
Salary: £22,932 per annum - pro rata for roles under 35 hours
Hours: 16, 24 and 35 hours available
Contract: Permanent


Please note, this is a Regulated Service. You will be required to register with the Scottish Social Services Council (SSSC) within 3 months of starting the role.

An Exciting Opportun.

WHJS1_UKTJ

Support Worker - Discharge to Assess
Location: Dundee , community based
Salary: £22,932 (£12.60 per hour) per annum
Hours: 3 x 18 and 2 x 35 hours available
Contract: Permanent

This is a Regulated Service and successful candidates will be required to register with the Scottish Social Security Council (SSSC) within 3 months of starting.

Join our dynamic team as a Support Worker ! You'll be a.

WHJS1_UKTJ

Job title: Male Support WorkernLocation: Stanley, DurhamnPay rate: £16 per hournShifts and schedule: 15 hours a week (rising to 20 over a few months, flexible hours between Mon-Fri)nContract : Temp & Temp-PermnMust: Drive (Full UK license) + access to own carnThriving by Priority Healthcare are currently recruiting for a skilled Complex Care Support Worker for a brand-new role based in the County Durham area.

This is an excellent opportunity to support a young man with an acquired brain injury in his home environment who is looking to be supported to live as independently as possible.nWe're passionate about the belief that disability should never be a barrier, and we're looking for support workers who feel the same. If that sounds like you, wed love to hear from you!

Salary & Benefits:nExcellent pay rates from £4 per hournWeekly pay every FridaynDBS fees reimbursednAccess to 30,000+ national and local employee discounts (electronics, home appliances, food, groceries, car buying, travel, fitness and more)nAccess to 100+ free virtual courses, live and on-demand, to improve your skills and aid self-developmentnThe ability to make a significant difference in another persons life with free training to allow you to perform to the best of your abilitynRefer a friend scheme

you can earn up to 00 per referral!

Client and Role:nOur client is a young man living with an acquired brain injury and requires support to engage in social activitiesnOur client requires emotional support in the home and in the communitynOur client is an individual who lights up when chatting about football and gaming so expect match day chats & FIFA tournaments. If you know your way around a controller or can debate the latest Premier League results, youll fit right in.nSuccessful Applicant:nMust hold a UK driving licensenMust have experience working with complex conditions (ABI and challenging behaviour)nExcellent verbal communication skillsnThis is an incredible opportunity to make a real difference in another persons life.nApply today and be the difference - step into a role where your support, energy, and compassion can truly transform a life.

*Some of our roles require drivers and male or female employees only, where this is indicated this is a genuine occupational requirement in accordance with the Equality Act 2010.nTPBN1_UKTJn