What Jobs are available for Surrey County Council in Surrey?

**Introduction**
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
We are excited to offer a Service Designer position, focussing on collecting user insights to determine the shape of a service and how it services all its users, including internal users and non-digital channels. This role is ideal for recent graduates or early-career professionals eager to gain hands-on experience in service design.
Responsibilities
* Collaborate with and assist colleagues to plan and run workshops with clients to gain a collective understanding of the end-to-end, front-to-back service experience
* Collaborate with user research colleagues to demonstrate and communicate insights from research to stakeholders, informing strategic initiatives and the wider roadmap.
* Facilitate collective understanding of the end-to-end, front-to-back experience by mapping the orchestration of events at the intersection of technology, business, and design.
* Produce artefacts such as user journeys, service blueprints, experience maps, and lo-fi concept designs, to strategically frame problems and opportunities
* Produce prototypes using a variety of methods, choosing the most appropriate one for a given scenario.
* Define key UX and organisational measurements to track and prove the initiative delivers positive outcomes for both users and the business.
Don't miss this opportunity to grow and excel in a supportive and inclusive work environment. Apply now and become a driving force behind our organization's success!
**Required technical and professional expertise**
* Basic understanding of service design principles and methodologies.
* Excellent communication and interpersonal skills.
* Ability to work well in a team and adapt to changing priorities.
To stand out, experience with user research methods and tools, familiarity with service design frameworks, knowledge of UX design principles, and experience with visual design tools would be advantageous. Above all, a passion for service design and continuous improvement is essential.
**Preferred technical and professional experience**
* Experience with user research methods and tools.
* Familiarity with service design frameworks (e.g., Double Diamond, Service Design Network).
* Knowledge of UX design principles and practices.
* Experience with visual design tools (e.g., Sketch, Figma, Adobe XD).
* Passion for service design and continuous improvement.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**The team you'll be working with:**
**Security Consultant - Public Sector**
Hybrid Variable London
We are currently recruiting a Security Consultant with public sector experience to join our growing client advisory & delivery business.
NTT DATA is one of the world's largest Global Security services providers with over 7500 Security SMEs and Integration partner to many of the worlds most recognized Security Technology providers. We strive to hire exceptional, innovative, and passionate individuals who want to grow with us. In a constantly changing world, we work together with our people, clients and communities to enable them to fulfil their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure.
This is a great opportunity for you to play a pivotal role in helping to shape our client's transformation journeys.
**What you'll be doing:**
**What you'll be doing;**
The Security Consultant will be part of the Public Sector team, and will work across clients in Health, Central Government and Public Safety.
Key aspects of the role are:
+ Ensure solutions are designed, delivered and operated securely.
+ Contribute to business growth by identifying and shaping opportunities.
+ Provide security leadership and guidance throughout the project lifecycle (from design to implementation and handover), and managed services (IT support and maintenance).
+ Embed security by design and ensure solutions meet compliance, regulatory and client-specific security requirements.
+ Review and assess solution architectures and live systems from a security perspective, to identify and mitigate security risks.
+ Work with Service Management to ensure that partners and suppliers adhere to agreed standards, policies and verify/evidence appropriate compliance and security KPIs.
+ Be a trusted advisor to senior clients on security topics.
+ Conduct risk assessments and assurance reviews to validate that our solutions and services meet the required security standards.
+ Ensure compliance with UK Government standards and frameworks.
+ Support the development and maintenance of security policies and guidelines for the Public Sector.
+ Work with our client partners to provide security expertise for RFI, RFP and tender responses.
+ Present security propositions and solutions to our clients, in collaboration with our sales teams.
+ Identify opportunities to expand security services with our clients.
+ Build relationships with our partners to drive growth.
**What experience you'll bring:**
**What you'll bring:**
**CORE SKILLS AND EXPERIENCE**
+ Minimum of 5 years' experience working with Public Sector clients, preferably in the Health, Central Government or Public Safety domains.
+ Minimum of 5 years' security consulting experience in a multi-tiered IT enterprise environment / Governance, Risk and Compliance role
+ Minimum of 5 years' experience in a Governance, Risk and Compliance role
+ A track record of delivering security solutions for large-scale infrastructure, transformation or integration programmes
+ Practical knowledge and understanding of industry security frameworks and guidance such as NIST CSF, NIST 800-53, NCSC CAF and other NCSC guidelines
+ Experience identifying sales opportunities and supporting Public Sector RFP / RFI / tender responses.
+ Good knowledge of networking (switching, routing, firewalls)
+ Experience with the design concepts associated with adoption of Cloud platforms (AWS and/or Microsoft Azure)
+ An understanding of the native security capabilities and good practice within Cloud platforms (AWS and/or Microsoft Azure)
+ In-depth knowledge of modern security concepts, common attack vectors, malware, security analytics and threat intelligence.
+ A good understanding of security testing and vulnerability management is important (including pen testing/ITHC, CVSS/CVE)
+ Experience working with security standards such as ISO 27001, 27002, 27017, 27108 etc
**DESIRABLE SKILLS AND EXPERIENCE**
+ CISSP, CISM, CCSP, CRISC or equivalent experience
+ Good knowledge covering several of the following examples (this list is not exhaustive): AD, Cryptography, End User Computing, IAM, PKI, Server hardening, SIEM, SOAR, virtualisation (VMware)
+ Participate in pre-sales tasks and perform ongoing support of delivery collateral.
+ Familiarity with MITRE ATT&CK
+ Familiarity with ITIL
**CHARACTERISTICS**
+ Strategic mindset, able to balance business priorities and security risks.
+ Proactive, collaborative and able work across multiple clients and projects.
+ Commercially aware and a consultative approach to developing new opportunities.
+ Strong teamwork skills and attention to detail
+ Excellent written and verbal communication skills
+ Versatility - able to quickly adapt to new technologies and client environments
+ Strong interpersonal and customer relationship skills
+ Ability to work under pressure and to very short timelines
+ Ability to work independently as needed yet always thinking as part of a team
+ Experience in dealing with 3rd-party Service Providers
+ Operational ability in diverse, large-scale environments
+ Exceptional customer facing skills
+ Ability to manage conflict and offer suitable resolutions
+ Self-motivation and able to take responsibility
+ Is a persuasive communicator using logic to win support and change views
**SECURITY CLEARANCE**
+ Please note that candidates must hold or be able to gain UK SC level Security Clearance or higher. Therefore we can only accept applications from British passport holders who meet this criteria.
**Who we are:**
We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA ( we'll offer you:**
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
You can find more information about NTT DATA UK & Ireland here: are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
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Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.
Local Public Services is where we get to see Microsoft's mission come to life for citizens, customers and communities. Are you passionate about driving digital transformation? Do you excel at building strategic relationships, being a trusted advisor to your customers, and are you excited about leveraging the power of AI?
We are looking for an **Account Technology Strategist** (ATS) to join our team, focusing on **Local Goverment customers** . In this role, you will be at the forefront of innovation, helping our customers navigate their digital journeys and achieve their business goals.
Working with your Account Executives, leveraging your multi-functional V-Team across the breadth of the Microsoft product portfolio and the vast catalogue of Microsoft Partner offerings, you will build and grow your relationships and partnerships with technology executives within your customers and bring industry-relevant solutions to help the customers adopt and embrace AI technologies.
**Responsibilities**
+ You **synthesise business insights** and orchestrate teams across the organisation to deliver solutions while **applying deep expertise** and thought leadership.
+ You act as a "Chief Technology Officer" to provide account **Thought Leadership** , leverage knowledge of Microsoft's solutions, industry, and customer needs, and act as the voice of the customer (VOC), industry, and team.
+ You **lead technology strategy formulation** by leading alignment of customer needs and technology solutions, execution of technology strategy/digital transformation, creation of mid- to long-term technology roadmaps, and translation of customer business objectives.
+ You **develop and drive opportunities** , present opportunities to the customer, and create demand. You coach peers on how to create and maintain an opportunity initiation and how to map Microsoft priorities to opportunities.
+ You **lead digital transformation** using corporate and cross-industry resources and partner with line-of-business leader or senior executive to articulate the benefits of Microsoft technology over competitor solutions. You help customer technical specialists sell Microsoft offerings.
+ You **map technology customer requirements and business scenarios to Microsoft technology platforms** . You orchestrate necessary teams and partners to ensure demand generation and establish best practices for account planning. You deliver regular industry/technology briefings to customer technology senior decision-makers and technical teams. You use readiness resources and demonstrate expertise in creating enablement plans.
**Qualifications**
**Required/Minimum Qualifications**
+ Experience in technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience
**Additional or Preferred Qualifications**
+ Industry Experience: Having experience working in the UK Public Sector is preferred. Familiarity with the specific challenges and dynamics of this industry is essential.
+ Digital Transformation Expertise: Candidates should demonstrate a track record of driving digital transformation or using technology to drive customer business outcomes. This involves understanding how technology can enhance business processes, improve efficiency, and drive growth.
+ Consulting Background: A strong background in technical consulting, technical consultative selling, business consulting, practice building, or related experience is highly desirable. Candidates who can navigate complex business challenges and propose effective solutions will stand out.
+ Customer-Centric Mindset: Successful candidates exhibit a customer obsession. They seek to understand customer needs deeply and propose tailored solutions that align with Microsoft's offerings.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

**Our Mission**
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
**Who We Are**
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
**Your Career**
We are seeking a Solutions Consultant with exceptional knowledge of the healthcare sector and a proven ability to engage with medical vendors and suppliers for the NHS. This role involves building partnerships for key healthcare technologies, including Patient Electronic Health Record (EHR) systems and medical services and devices. The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks. As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer's security transformation journey. You will play a key role in defining technical solutions that secure a customer's key business imperatives and ensuring value realization of their investment with Palo Alto Networks. You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer's cybersecurity partner of choice.
**Your Impact**
Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:
+ Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions
+ Your ability to position, demonstrate and create high level designs across the entire PANW portfolio based on customer business needs
+ Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
+ Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions
+ Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops
+ Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities
+ Orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy
+ Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
+ Understanding the competitive landscape and effectively differentiating our leadership
+ Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events
+ (OT) - Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap
**Your Experience**
+ Understanding of data networking and/or modern application design and cloud architectures
+ Delivering cybersecurity solutions that solve technical challenges and influence new business initiatives
+ Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role; prior experience in a pre-sales role is ideal
+ Creating and delivering technical presentations, workshops, or technical validation engagements
+ Experience in selling, designing, implementing, or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies
+ Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions
+ Complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred
+ Proficient in English
**The Team**
Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire,and empower our potential clients in their journey to transform their security architectures.
You are empowered with unmatched systems and tools and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers' cybersecurity partner of choice, protecting their digital way of life.
**Our Commitment**
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.

**The team you'll be working with:**
As part of our continuous growth, we are seeking a **Junior Salesforce Developer** to join our **Salesforce Delivery team** in London, focusing on clients in the **Public Sector Domain** .
The **Junior Salesforce Developer** builds on and extends the capabilities of the Salesforce platform. Initially the majority of your work will focus on delivering 'point and click' features, including Flows, before extending into OmniScript and Apex as you progress. Whilst you will principally report into more senior developers and your solution leads, you can expect some level of client and project stakeholder interaction.
Please note, you must either have **Full UK Security Clearance (SC)** or be able to attain it to be eligible for this role.
**What you'll be doing:**
+ Salesforce Sales and Service Cloud Configurations and enhancements
+ Any experience of Public Sector Solutions (or other Salesforce Industry products) will be strongly favoured.
+ Implementation of Salesforce Flows to a high standard (e.g. screen flows, triggered flows, API flows)
+ Implementation of Public Sector Solutions features and tools including OmniScript, FlexCards, Action Plans and Document Generation tooling.
+ Creating and tailoring Salesforce Lightning Record pages (e.g. dynamic forms, conditional visibility, advanced layouts, buttons / links / actions, Record Types)
+ Definition of Salesforce custom objects / custom fields (inc. complex formula fields and managing lookup relationships, picklist management)
+ Definition of Salesforce List Views, Related Lists, Reports; Or equivalent low-code / business data modelling SaaS / application experience with an aptitude to quickly learn and adopt new technology.
+ Git version control and some form of CI/CD deployment pipeline
+ Jira / Confluence or equivalent workflow / online documentation
**What experience you'll bring:**
+ 3+ years of Salesforce Development Experience and knowledge
Ideally qualified with the following certifications:
+ Salesforce Certified Platform Administrator
+ Salesforce Certified Platform Developer
+ Salesforce Certified Platform App Builder
+ Salesforce Apex Programming experience - preferably
+ OmniScript and Salesforce Industries experience - preferably
+ Automated testing experience (e.g. Provar, Selenium) - desirable
+ HTML, CSS, Javascript (esp. in relation to Salesforce Lightning Web Components)
+ Able to understand large / complex systems and both review and pick-up existing implementations for in-life enhancement.
+ Able to work as part of a small Agile team, collaborating with and supporting others - flexing roles and responsibilities as needed.
+ Skills in analysing and problem-solving issues
+ **Clearance** : Security Clearance will be required for this role. Candidates to confirm if they have / are willing to be cleared. Please also provide confirmation of current or previous SC clearance.
**Who we are:**
We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA ( we'll offer you:**
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
You can find more information about NTT DATA UK & Ireland here: are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
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**What you'll be doing:**
As a **Midweight Service Designer** at **Tangity** , you'll play a key role in designing and delivering human-centred public services within agile, cross-functional teams. With 3-5 years of experience in service design, you'll bring expertise in translating complex policy and organisational challenges into clear, user-centred service experiences.
You'll lead service design activities from framing challenges and conducting user research to mapping end-to-end journeys and developing holistic service models that meet both user needs and government objectives.
**Applicants must be clearable, have proven experience with GDS (Government Digital Service) standards and be able to demonstrate their work through a portfolio, case study or work samples.**
+ Scope, plan, and collaborate in service design activities across all phases of design and delivery
+ Conduct mixed-method user research (interviews, contextual inquiries, usability testing, surveys, etc.) to uncover user needs and pain points
+ Map and visualise services across layers (e.g. service blueprints, customer journeys, ecosystem maps, process diagrams) to reveal opportunities and drive alignment
+ Synthesise research insights and identify patterns using frameworks such as Jobs to Be Done, service safaris, personas, and value proposition canvases
+ Facilitate co-creation sessions, ideation workshops, and playback sessions with stakeholders and users
+ Prototype service components and touchpoints (e.g. scripts, flows, mock service experiences) to test desirability and feasibility
+ Translate insights into actionable service improvements, opportunity areas, and design recommendations
+ Communicate complex service concepts and journeys through compelling storytelling and artefacts
+ Embed accessibility and inclusive design principles throughout the service lifecycle
+ Contribute to the ongoing development of Tangity's service design practice, methods, and tools
**What experience you'll bring:**
**Must Have:**
+ 3-5 years of relevant experience in Service Design or a related discipline
+ Strong portfolio demonstrating end-to-end service design capability across sectors or domains
+ Knowledge of accessibility standards (e.g., WCAG) and proven experience with GDS (Government Digital Service) standards
+ Confident in applying human-centred design principles and inclusive design practices
+ Experienced in mapping services, synthesising insights, and facilitating collaborative workshops
+ Proficient in communicating design concepts visually and verbally to stakeholders
+ Familiar with agile environments and working in multidisciplinary product teams
+ Strong written and verbal English communication skills
**Nice to have:**
+ Degree in Service Design, UX, HCI, or a related discipline
+ Experience working in complex, regulated sectors such as banking or insurance
+ Interest in systems thinking or organisational design, applying service design to drive broader transformation
**Who we are:**
**About NTT DATA and Tangity**
NTT DATA is a trusted global innovator with over 100,000 professionals in 50+ countries. Headquartered in Tokyo, we bring elements of our Japanese heritage-precision, long-term thinking, and social responsibility-into our UK work. In the UK, we work across telecoms, financial services, manufacturing, and the public sector, delivering end-to-end services from strategy to implementation.
**Tangity - Part of NTT DATA,** is a global design studio dedicated to humanising complexity. We combine Strategy, Technology, and Design to create meaningful, inclusive, and impactful services that improve lives and systems. Our studios work closely with delivery teams to embed design deeply into every project and across every touchpoint.
We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA ( we'll offer you:**
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
You can find more information about NTT DATA UK & Ireland here: are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
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**Our Mission**
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
**Who We Are**
We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
**Your Career**
SASE is a significant source of revenue and growth at Palo Alto Networks. As a SASE Specialist, you drive the sale of the Palo Alto Networks SASE portfolio - to include Prisma Access, Prisma SD-Wan and Next Gen CASB across a broad geographic territory of public sector accounts. Additionally, you work with a variety of other teams to execute the overall SASE Go-to-Market plan, providing thought leadership and enabling scale. You're motivated by the desire to solve critical security challenges facing our customers.
You are required to exceed your quota, obtain/maintain subject matter expertise, create/update detailed written plans, and regularly present to a variety of audiences (large and small, live and virtual).
This is a unique opportunity for a closer with a strategic mindset to take a highly functioning business to the next level. This is not just a career - it's a meaningful challenge that impacts our lives in the digital age.
**Your Impact**
+ Ability to work in partnership with your respective geography's leadership to engage the SASE portfolio to customers, partners, and colleagues
+ Perform high-level sales planning, leading to accurate forecasting of the business
+ Build a fundamental understanding of security threats, solutions, security tools or network technologies
+ Bring to bear all cross-functional resources to achieve your quota.
+ Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
+ Conduct in-person sessions, webinars and learning materials that can be consumed by the appropriate audience
+ Identify cross-selling and up-selling opportunities within accounts
+ Educate customers and partners on the modern network security landscape
+ Establish relationships with and sell through channel partners
+ Travel 50% + throughout the territory and to company-wide meetings
**Your Experience**
+ Consider yourself technical enough to cover some accounts while your SE is busy assisting others
+ Above quota sales experience in a high-tempo culture
+ Experience selling network infrastructure-based security appliances including, but not limited to - Firewalls, SSL/IPSec VPNs, Security Proxies and Caches, SD-WAN
+ Practical experience working with routing and switching products that will be installed adjacent to our appliances
+ Strong communication and presentation skills, both written and verbally
+ Experience working with Channel partners and understanding of a channel centric go to market approach
+ Excellent time management skills, and work with high levels of autonomy and self-direction
**The Team**
Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.
As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.
**Our Commitment**
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.

We are looking for a Public Sector Business Development Manager to grow our business across UK Public Sector markets

Make a difference and share the rewards of our growth by helping deliver some of the UK’s most important #tech4good solutions, making the world a smarter, safer, greener, and healthier place.

You’ll join a talented team of dynamic and driven professional problem solvers, creative thinkers, and solutions builders who thrive on helping clients meet the most exciting digital transformation challenges.

At a certified Great Place to Work® you’ll experience a dynamic and nurturing environment that rewards initiative and flexibility and enjoy a career path tailored to your own aspirations.

About Us

The winner of two Queen’s Award for Innovation, Informed Solutions delivers products and services for large-scale digital transformation using data and AI. Our digital, data and technology solutions are used by globally recognised public sector organisations operating across Civil Defence, Healthcare, Central Government, Environment, and Transport sectors.

Business Development Manager Position

We are seeking a Business Development Manager to work as a senior leader within our Public Sector Team

Two-time winners of the Queen’s Awards for Innovation in 2018 and 2022, Informed Solutions products and services help clients accelerate and de-risk digital business change, improving customer satisfaction by creating better online experiences and transforming operational effectiveness through AI-enabled and data science-powered decision support.

As Business Development Manager, you will work with the Public Sector Directorate, having a key role in building trusted relationships and selling our platforms and solutions in our strategic sectors, both in the UK and internationally (predominantly Malaysia and Australia).  You will:

• Play a lead role in securing enterprise-level sales within public and private sectors at national, regional, and local levels.
• Be an ambassador for the company as well as securing profitable, sustainable business that supports our growth and enhances our reputation.
• Build strong, lasting client relationships based on trust and mutual respect.
• Work closely with our solutions and platform teams to continually evolve value propositions, the solutions they support, and the services that accompany them.
• Work with our commercial team to design deals that ensure that contracts are both sustainable and profitable.
• Work with our Engagement Directors to build strategic partnerships and alliances across our marketplace to ensure we offer the most attractive mix of capability and capacity to our prospective clients.
• Contribute to business development efforts of the wider team, including on bid and proposition development.

Requirements

• Excellent knowledge of the digital market and the ability to position our products to a range of national, regional, and local buyers.
• A structured, hands-on approach that draws on proven experience in applying best practice sales techniques in a similar environment.
• A passion for developing business through building lasting relationships and representing a strong, trusted corporate brand.
• A leadership style that is engaging, trustworthy, and confident, with the ability to liaise with a wide variety of decision makers at Director level.
• A communications style that is compelling and engaging, combined with a relationship management approach that is friendly and approachable.
• An understanding of the products and services that encompass enterprise and national-scale digital transformation solutions in the public sector.
• Outstanding presentation, proposition development, and time management skills, and a willingness and ability to develop these skills in others.
• Comfortable with contracts with deal sizes in excess of £500k
• Able to work constructively and collaboratively with colleagues under pressure.

Senior colleagues, experts, and leaders at Informed Solutions are committed to supporting, coaching, upskilling, and enabling the success and career progression of each other.

There are some foundation areas, however, which you need to possess to be able to successfully contribute to your team and work alongside others.  

 Key abilities that are necessary for success

• Able to work effectively in environments where you can adapt to innovative practices involving uncertainty, change, and agile working.
• Ability to manage competing priorities and your time so you can deliver high-quality work within deadlines.
• Good interpersonal skills, with the ability to respect and accept different perspectives and disagreement, work collaboratively in diverse teams, and maintain positive working relationships.
• Good judgement and decision-making in complex environments where uncertainty, ambiguity, and risk must be collaboratively managed by working supportively alongside others.
• Good communication skills, including clear, constructive written outputs and measured, respectful verbal delivery.

We work in a fast-paced, ever-evolving innovation and problem-solving workplace environment where no two days are the same. This requires you to have the foundations of personal resilience, professional adaptability, and flexibility in working alongside others with a positive mindset.

We appreciate that this workplace culture and the level of variety won’t suit everyone.  However, after significant consultations with colleagues at all levels, we understand that these are the fundamentals of success in undertaking the complex, innovation work which is the DNA of Informed Solutions.

These shared foundations are important to team cohesion, performance, and mutual personal support.

As colleagues, we thrive in successfully problem solving together to deliver real-world impact; and value the variety of challenges and opportunities to learn, grow, and progress on a personal and professional level.

Benefits

Our benefits package compliments our highly competitive salaries and our great working environment. We believe that our people should be properly rewarded for their commitment to the continued success of our business through a comprehensive and flexible range of benefits.

These can include:

• InformedACADEMY™ – We offer excellent career development opportunities through our award-winning personal and professional development programmes, including support with professional certifications.
• Industry leading health and wellbeing plan – We partner with several wellbeing support functions to cater to each individuals need, including 24/7 GP services, mental health support and physical health support.
• Hybrid working*
• Private Health Care Cover*
• Generous life assurance cover*
• Gym Membership*
• Monthly office lunch
• Onsite massage sessions
• 25 paid working days holiday per year plus bank holidays*
• Sabbatical Leave Scheme*
• Enhanced Maternity Leave and Pay*
• Enhanced Paternity Leave and Pay*
• Company Pension Contribution
• Profit Share Scheme
• Payment of professional subscriptions
• Generous referral scheme with no limits on the number of referrals

*Qualifying period applies

Culture

We are proud to nurture a workplace culture that is diverse, inclusive, rewarding, and egalitarian.

We strive to live up to our values of Innovation, Excellence, and Integrity by thinking about things differently, always doing our best, and acting in good faith at all times.

We’re a team of passionate problem solvers. We take pride in helping our clients accelerate and de-risk digital business change so that we can collaborate and codesign world class digital services that solve complex business and safety critical problems, particularly where place, location or geography are important.

Our workplace culture reflects how we go about our work, the type of work that we choose to do, and our commitment and contribution to the sustainable social, environmental, and economic development aims of the communities that we are part of. 

We focus both on technical skills and equally importantly, on the cultural fit of prospective new colleagues. Our success relies on fostering an environment where creativity and collaboration produces great outcomes for our people, our clients, and our partners.

MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere-on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it's no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.
**Role: Strategic Customer Success Manager**
The database market is massive (IDC estimates it to be $170B+ by 2028!) and MongoDB is at the head of its disruption. At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.
Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. This is a relatively new role at MongoDB, so we are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc.
We are looking to speak to candidates who are based in London for our hybrid working model.
Our ideal candidate will have
+ 9+ years experience working in a Customer Success, Account Management, Client Services or other similarly customer-centric role.
+ 6+ years of experience working within or supporting the UK public sector
+ A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB
+ A mind for technology - we'll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
+ The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services
+ Demonstrated experience building relationships and delivering value to technical decision makers, economic buyers, and executives (CTO, CIO)
+ An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment
+ Team player and passion for collaboration - this role will work with some of our most strategic growth customers so must align closely to Sales, Professional Services, Tech Services, and the broader MDB ecosystem
+ Technical product experience or education, software development experience preferred, certifications preferred
+ Proven experience contributing to global CS programs
+ Bachelor's degree, technical degree preferred, MS preferred
+ Candidate is based in the UK (preferably London)
+ This role requires active enhanced Developed Vetting (eDV) security clearance
**On a given day in this role you will:**
+ Work as a strategic advisor to your customer providing them with guidance on MongoDB best practices and their overall technology strategy; this could include running enablement sessions alone or with another internal MongoDB team members, advising the customer on strategies to optimize their technical environment or current spend with MongoDB, positioning and recommending product features and best practices to accelerate customers time to value and growth
+ Collect feedback and identify roadblocks from customers to inform internal teams including Product, Professional Services, and Leadership on how MongoDB can build a stronger product and go to market organization
+ Act as the link between our customers and product engineering to develop new innovative solutions. You will be key in building the future roadmap of our product by acting as the Product team's eyes and ears in this field
+ De-escalate and resolve critical customer issues and complaints by finding the best possible solution for both the customer and MongoDB; this could include anything from navigating a customer outage that has a financial impact on their business, to helping an application team devise a custom MongoDB solution or implementation for their critical application, no day is the same
+ Build and execute account plans to mitigate risk and drive growth 3+ quarters out across your portfolio
+ Lead in-person executive business reviews for strategic customers in your portfolio, including interfacing with C-suite executives and other technical leaders to align to business objectives and agree to a mutual success plan
+ Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role has strong business acumen and the ability to create and teach best practices, new process, and enablement to the broader organization
+ Document all customer interactions in internal systems, including Gainsight and Salesforce.com
+ Provide feedback and guidance to leadership on key signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we'll need to be constantly adjusting our engagement strategies based on these signals, which you'll be in the best position to identify and share back with internal teams
+ Manage the relationship with Sales Leadership and Account Executives in your territory, including reporting on business performance, training on best practices, and rolling out program updates to ensure sales people and leaders are abreast of best practices for interacting with Customer Success
+ Forecast expected churn and growth to your senior leadership team
+ Help interview, onboard and ramp new team members - as a more senior team member you will have an immediate role in who joins the team
+ Act as a leader amongst your peers, running enablement sessions, product certifications and being vocal in team meetings to ensure those around you grow
To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy ( , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB ( , and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
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