Technical Support Engineer
Posted 3 days ago
Job Viewed
Job Description
Technical Support Specialist (Ex-Forces / Avionics / Electro-Mechanical)
30,000 - 34,000 + Excellent Training & Development, Significant Progression Opportunities + Monday to Friday + Days + Great Company Benefits
Manchester & Surrounding Areas: Stockport, Eccles, Pendlebury, Prestwich, Failsworth, Openshaw, Longsight
Are you from the forces or an ex-forces background with hands on engineering experience? Are you looking to join a well-established global company that truly invests in its people through extensive training and clear progression pathways?
On offer is a fantastic opportunity to advance your career and deepen your technical knowledge within the Engineering sector. You'll receive full product training and have access to long-term development opportunities across the business.
The company is a highly respected manufacturer with a strong reputation both in the UK and globally. Recognised as a leader in their field, they are known for their commitment to quality and employee growth.
You will engage directly with clients to resolve technical queries and complaints related to Mechanical, Electrical, and Hydraulic products. You'll play a key part in maintaining customer satisfaction and driving continuous improvement.
This position is ideal for someone with a background in technical support who is eager to become a key part of a forward-thinking company, offering excellent career progression and industry-specific training.
Ex-Forces Engineers encouraged to apply (RAF / REME / Army / Navy etc.)
The Role:
- Technical Support / Mechanical, Electrical/Electronics, Hydraulics / Technical Solutions
- Working closely with clients to resolve issues and enquiries for Technical Products
- Full specialist training and options for progression
- Fully on-site position
The Candidate:
- Experienced dealing with technical problems
- Experience in a client focused role
- Looking to progress and develop within a growing company
- Forces/Ex-Forces Engineering Background
BBBH (phone number removed)
To apply for this role or to be considered for further roles, please click "Apply Now" or contact Herman at Rise Technical Recruitment.
Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Technical Support Engineer
Posted 6 days ago
Job Viewed
Job Description
Technical Support Specialist (Ex-Forces / Avionics / Electro-Mechanical)
30,000 - 34,000 + Excellent Training & Development, Significant Progression Opportunities + Monday to Friday + Days + Great Company Benefits
Manchester & Surrounding Areas: Stockport, Eccles, Pendlebury, Prestwich, Failsworth, Openshaw, Longsight
Are you from the forces or an ex-forces background with hands on engineering experience? Are you looking to join a well-established global company that truly invests in its people through extensive training and clear progression pathways?
On offer is a fantastic opportunity to advance your career and deepen your technical knowledge within the Engineering sector. You'll receive full product training and have access to long-term development opportunities across the business.
The company is a highly respected manufacturer with a strong reputation both in the UK and globally. Recognised as a leader in their field, they are known for their commitment to quality and employee growth.
You will engage directly with clients to resolve technical queries and complaints related to Mechanical, Electrical, and Hydraulic products. You'll play a key part in maintaining customer satisfaction and driving continuous improvement.
This position is ideal for someone with a background in technical support who is eager to become a key part of a forward-thinking company, offering excellent career progression and industry-specific training.
Ex-Forces Engineers encouraged to apply (RAF / REME / Army / Navy etc.)
The Role:
- Technical Support / Mechanical, Electrical/Electronics, Hydraulics / Technical Solutions
- Working closely with clients to resolve issues and enquiries for Technical Products
- Full specialist training and options for progression
- Fully on-site position
The Candidate:
- Experienced dealing with technical problems
- Experience in a client focused role
- Looking to progress and develop within a growing company
- Forces/Ex-Forces Engineering Background
BBBH (phone number removed)
To apply for this role or to be considered for further roles, please click "Apply Now" or contact Herman at Rise Technical Recruitment.
Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Technical Support Engineer
Posted today
Job Viewed
Job Description
Customer Support Engineer
Runcorn
£28,000 - £32,000 + Attractive Bonus
I’m currently recruiting for a high-growth, market leading brand that’s scaling across the UK and Europe. They’re a major force in their industry, and they’re looking to bring on a Customer Support Engineer. Someone with excellent communication skills and a genuine interest in developing technical knowledge over time.
This is a fantastic entry point into a technical career in clean tech. You don’t need to be an engineer already, just someone with a problem solving mindset, a passion for learning, and ideally a background in customer support, technical support, or service roles.
As a Customer Support Engineer, you’ll act as the first point of contact for customer queries related to their energy storage systems. You’ll handle troubleshooting, guide users through solutions, and gradually gain exposure to the more technical side of the product, including hardware, systems, and diagnostics .
This role is ideal for someone who wants to move into a more technical career path while maintaining a strong customer facing role.
What You’ll Be Doing
- Providing first and second line support via phone and email for technical and product-related queries.
- Logging, tracking, and resolving customer issues using internal tools and knowledge bases.
- Working closely with technical teams to escalate and resolve complex issues.
- Learning about battery systems, energy storage, and product hardware/software as part of a structured development program.
- Helping improve customer experience by spotting trends and recommending process improvements.
What We Are Looking For
- Experience in customer service, technical support, or helpdesk type roles.
- A passion for clean energy and an interest in growing technical skills over time.
- Excellent communication skills, clear, friendly, and helpful.
- Strong problem-solving mindset and willingness to learn.
- Any exposure to tech, hardware, or electrical systems is a bonus but not required.
What You’ll Get
- A clear development pathway into more technical roles (engineering, field support, product).
- Regular training, coaching, and certification opportunities.
- Collaborative, mission-led team with strong internal mentorship.
- Competitive salary, bonus scheme, and benefits.
- The chance to grow with a future-focused company making real-world impact
Technical Support Specialist

Posted 12 days ago
Job Viewed
Job Description
As a Technical Support Specialist you will work directly with end customers of our authorised Partners/Integrators to troubleshoot and resolve any type of connected smart home system enquiries.
This role will suit an individual who has solid experience of custom installations and hold a certification in a control platform such as Control 4, Creston or Savant.
**JOB DUTIES:**
+ You will serve as the front line for our Partner's customers to deescalate and solve technical issues the customer will call in for.
+ Have a strong background in using OVRC remote management.
+ Have an advanced understanding installations to be able to walk customers through how to resolve issues. This includes areas such as:
+ ISP modems
+ Network topology
+ Video Distribution
+ Multiroom audio, wired and wireless solutions
+ Home theater configurations.
+ TV, Media players, cable boxes, etc.
+ Surveillance
+ Thermostat integration and troubleshooting
+ Power management
+ Smart Lighting; centralized and wireless
+ This team is comprised of shifts to cover 24/7/365. You will need to have the ability to accommodate business needs.
+ Strong communication skills:
+ The ability to clearly document all steps taken in the interaction. This includes providing theories as to why an issue occurred or how to resolve the issue if a site visit is needed.
+ Participate in beta testing of new products and solutions, providing actionable feedback to product teams.
**YOU MUST HAVE:**
+ 2+ years of professional experience installing and programming control systems in the CI industry.
+ Certification in one or more of the following:
+ Control4, Crestron, Savant, URC, Elan.
+ Hands-on experience installing, configuring, and troubleshooting surveillance, professional audio video, and other technology solutions.
+ Strong aptitude for troubleshooting across multiple product categories and technologies.
+ Familiarity with IoT, audio/video, networking, home automation, and surveillance technologies.
+ Exceptional problem-solving skills and ability to quickly learn and apply new technical concepts.
+ Exceptional English communication skills, both verbal and written, with a customer-first mindset.
**WE VALUE:**
+ Advanced networking knowledge, including VLANs, firewalls, managed switches, and enterprise wireless setups.
+ Familiarity with ADI's proprietary exclusive-brand products and platforms: OvrC, Luma, Binary, WattBox, Clare, and others.
+ Expertise in commercial and residential audio/video systems, including DSPs, projectors, and streaming solutions.
+ Experience with professional specialized technology systems such as motorized window treatments, centralized lighting, and power management solutions.
+ Experience supporting professional integrators or in the custom electronics industry.
**WHAT'S IN IT FOR YOU:**
+ Competitive salary, pension scheme and employee benefits
+ Remote / home based working
+ Opportunities for professional development and career advancement.
+ Collaborative work environment with access to cutting-edge technology.
#LI-KN1
#LI-REMOTE
Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.
IT Technical Support
Posted 6 days ago
Job Viewed
Job Description
Quotation
Technical Support
Winsford
£28,000 DOE
Monday - Friday 9am - 5pm (With 1 week in 4 on call and occasional weekend working).
New and Exciting opportunity to join an ever expanding business based near to Winsford.
Main duties will include;
- Working with and supporting the team.
- Provide 1st line helpdesk support to customers.
- Provide site visit and on-site installations and support.
- To be able t.
WHJS1_UKTJ
Product Support (Technical Support)
Posted 3 days ago
Job Viewed
Job Description
-
Location: Fully onsite at a Manchester City Centre office
Schedule: Permanent, 37.5 hours per week, with shifts scheduled between 7am - 7pm, Monday to Friday
Salary: Up to £35,(Apply online only) per annum, (Extensive training)
Role Overview
As a Product / Technical Support, you'll be instrumental in supporting a network of Pro Tier solar and Solar storage installers. You'll serve as the primary point of contact for technical phone support, assisting with system quotations, installation guidance, and commissioning procedures, with extensive on the job traiing ptovided.
Your excellent communication skills will ensure a smooth experience for the partners and maintain the high technical standards the team is known for.
Key Responsibilities
- Provide real-time technical phone support to installers throughout quoting, installation, and commissioning phases.
- Diagnose and resolve technical issues clearly and effectively, ensuring installers feel confident and supported.
- Assist with system configuration, product compatibility, and optimal system design.
- Accurately log support cases for internal tracking and continuous improvement.
- Work closely with engineering, sales, and product development teams to provide feedback and enhance product offerings.
- Stay informed on the latest product updates and technical documentation.
What We're Looking For
- 3-5 years of experience in a technical support or call centre environment.
- Ability to troubleshoot and explain technical topics to non-technical audiences.
- Someone who is wanting to develop their career with electrical systems, renewable energy, or energy storage technologies.
- Excellent verbal communication skills with a calm, patient approach under pressure.
- Highly organised, detail-oriented, and comfortable working in a dynamic environment.
- Able to work independently while contributing to a team-based culture.
Why Join?
- Join a rapidly growing, forward-thinking organisation in the renewable energy industry.
- Be part of a dedicated, collaborative team committed to sustainability and innovation.
- Competitive salary, performance incentives, and room for professional growth.
- Help advance the UK's clean energy transition by supporting key partners in the field.
Please get in touch for further details.
Product Support (Technical Support)
Posted 6 days ago
Job Viewed
Job Description
-
Location: Fully onsite at a Manchester City Centre office
Schedule: Permanent, 37.5 hours per week, with shifts scheduled between 7am - 7pm, Monday to Friday
Salary: Up to £35,(Apply online only) per annum, (Extensive training)
Role Overview
As a Product / Technical Support, you'll be instrumental in supporting a network of Pro Tier solar and Solar storage installers. You'll serve as the primary point of contact for technical phone support, assisting with system quotations, installation guidance, and commissioning procedures, with extensive on the job traiing ptovided.
Your excellent communication skills will ensure a smooth experience for the partners and maintain the high technical standards the team is known for.
Key Responsibilities
- Provide real-time technical phone support to installers throughout quoting, installation, and commissioning phases.
- Diagnose and resolve technical issues clearly and effectively, ensuring installers feel confident and supported.
- Assist with system configuration, product compatibility, and optimal system design.
- Accurately log support cases for internal tracking and continuous improvement.
- Work closely with engineering, sales, and product development teams to provide feedback and enhance product offerings.
- Stay informed on the latest product updates and technical documentation.
What We're Looking For
- 3-5 years of experience in a technical support or call centre environment.
- Ability to troubleshoot and explain technical topics to non-technical audiences.
- Someone who is wanting to develop their career with electrical systems, renewable energy, or energy storage technologies.
- Excellent verbal communication skills with a calm, patient approach under pressure.
- Highly organised, detail-oriented, and comfortable working in a dynamic environment.
- Able to work independently while contributing to a team-based culture.
Why Join?
- Join a rapidly growing, forward-thinking organisation in the renewable energy industry.
- Be part of a dedicated, collaborative team committed to sustainability and innovation.
- Competitive salary, performance incentives, and room for professional growth.
- Help advance the UK's clean energy transition by supporting key partners in the field.
Please get in touch for further details.
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Technical Support Engineer - Office based
Posted 2 days ago
Job Viewed
Job Description
Please submit applications before closing date of 15.8.25
Reliance High-Tech is the UK's largest independent integrator/installer of security and Lone Worker Solutions solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise.
Unique in the industry, Reliance High-Tech combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business.
We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus.
Role
The purpose of this role is to deliver high-quality technical support and systems expertise for both internal and external customers. You will work across a wide spectrum of systems / IT and physical security technologies — from day-to-day support, preventative maintenance, to server / infrastructure projects.
Your Responsibilities
- Provide responsive, hands-on support to users, systems and customers li>Design, implement, and maintain both on-premises and cloud-based infrastructure solutions
- Support IT compliance and certification processes (e.g. ISO27001, CE+)
- Maintain documentation for systems, assets, and credentials
- Play a key role in transitioning legacy infrastructure to cloud-native platforms
- Ensure that all prebuilt / preconfigured solutions are configured and setup in line with IT best practices.
Your Competencies
Essential:
- Proven experience in IT support / Infrastructure roles
- Hands on experience with Microsoft 365, Active Directory, Entra ID, and Intune
- Experience with virtualisation (Hyper-V)
- Networking knowledge (IP, firewalls, basic architecture)
- Hands-on experience with Microsoft Azure or AWS
- Clear communication skills and strong documentation ability
Desirable:
- Familiarity with SQL / Database awareness
- Experience integrating platforms and systems
- Active certifications in relevant IT/ Networking areas
- Knowledge of ISO27001, CE+, or similar frameworks
Your Profile
Personal Qualities
- Self-motivated and proactive
- Strong analytical and problem-solving mindset
- Comfortable working in a dynamic, small-team environment
- Adaptable and open to change
- Committed to delivering high standards and continuous improvement
- Holds a full UK driving licence and has access to own transport
All job candidates will be screened to BS7858 standards to meet Reliance High-Tech's vetting standards.
If you have not heard from us within two weeks of submitting your application, unfortunately, it means your application has not been successful at this time.
We will, however, keep your details on file, and if your skills and experience align with future opportunities, we may contact you directly.
Clsing date 15th August 2025
Technical Support Engineer - Office based
Posted 6 days ago
Job Viewed
Job Description
Please submit applications before closing date of 15.8.25
Reliance High-Tech is the UK's largest independent integrator/installer of security and Lone Worker Solutions solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise.
Unique in the industry, Reliance High-Tech combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business.
We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus.
Role
The purpose of this role is to deliver high-quality technical support and systems expertise for both internal and external customers. You will work across a wide spectrum of systems / IT and physical security technologies — from day-to-day support, preventative maintenance, to server / infrastructure projects.
Your Responsibilities
- Provide responsive, hands-on support to users, systems and customers li>Design, implement, and maintain both on-premises and cloud-based infrastructure solutions
- Support IT compliance and certification processes (e.g. ISO27001, CE+)
- Maintain documentation for systems, assets, and credentials
- Play a key role in transitioning legacy infrastructure to cloud-native platforms
- Ensure that all prebuilt / preconfigured solutions are configured and setup in line with IT best practices.
Your Competencies
Essential:
- Proven experience in IT support / Infrastructure roles
- Hands on experience with Microsoft 365, Active Directory, Entra ID, and Intune
- Experience with virtualisation (Hyper-V)
- Networking knowledge (IP, firewalls, basic architecture)
- Hands-on experience with Microsoft Azure or AWS
- Clear communication skills and strong documentation ability
Desirable:
- Familiarity with SQL / Database awareness
- Experience integrating platforms and systems
- Active certifications in relevant IT/ Networking areas
- Knowledge of ISO27001, CE+, or similar frameworks
Your Profile
Personal Qualities
- Self-motivated and proactive
- Strong analytical and problem-solving mindset
- Comfortable working in a dynamic, small-team environment
- Adaptable and open to change
- Committed to delivering high standards and continuous improvement
- Holds a full UK driving licence and has access to own transport
All job candidates will be screened to BS7858 standards to meet Reliance High-Tech's vetting standards.
If you have not heard from us within two weeks of submitting your application, unfortunately, it means your application has not been successful at this time.
We will, however, keep your details on file, and if your skills and experience align with future opportunities, we may contact you directly.
Clsing date 15th August 2025
Science Technician/ Technical Support Assistant
Posted today
Job Viewed
Job Description
Are you ready to inspire the next generation of scientists?
Come and join our friendly team as a Technical Support Assistant where you’ll play a key role in delivering expert science support to our internal teams and valued customers for our Philip Harris and Unilab brands. From answering product queries to shaping new science education tools , this is a varied and hands-on role with real impact. This role would ideally suit a candidate who is currently a Science Technician in a School environment.
Reporting to the Technical Support Manager , you’ll be the voice of technical confidence and the brain behind technical science content that supports and engages science customers. This role would suit someone who has experience as a school-based science technician or a science related degree. If this sounds like you, please get in touch – we’d love to hear from you.
Your Role:
Some of the responsibilities of this great opportunity include:
- Provide first-line technical support for science education customers
- Contribute to product development – from concept to classroom
- Create clear and helpful "Notes for Use" and technical documentation
- Support marketing and training events, deliver workshops, and attend trade shows
- Ensure accurate technical representation in photography and digital content
- Help drive UK and international sales with technical input and support
- Maintain expert knowledge of product maintenance and service requirements
- Support the development of dynamic website content, blog posts, and product microsites
- Customer queries/issues resolution
- Actively contribute to product strategy - identifying opportunities and gaps in the science range.
About You:
We’re ideally looking for candidates with the following skills and experience:
- Experience as a school science technician or other relevant experience with a science background
- Strong communication skills with the ability to explain technical detail to different audiences
- A proactive mindset and genuine passion for science education
- Competency in Microsoft Office and a creative flair for content
- Able to solve problems by thinking creatively and being resourceful
- Excellent verbal and written communication/presentation skills
- Ambition to grow and a “can-do” attitude.
- Ideally have own transport and driving license
What’s in it for you:
Competitive salary & benefits package including:
- 25 days holiday (pro rata)
- Birthday holiday
- Contributory pension scheme
- Employee Assistance Programme, including online GP & well-being support
- Volunteering Leave
- Staff discounts
We support hybrid working, with 3 days per week at our collaborative workspace in Hyde, Greater Manchester. Our culture is friendly, welcoming and supportive, and we believe work should be fun.
About Findel
Findel is an eCommerce educational resources supplier in the UK and International schools and nurseries marketplace. We own several general and specialist educational brands; Hope, GLS, Davies Sports, Philip Harris, Spa4Schools, A-Z, EuHu and LDA.
We look for people who want to inspire future generations of learners and who will play a part in moving Findel forward for the greater good. We recruit people who stand out from the crowd, take responsibility for seeking out what adds value and think outside the box.
- To find out about Findel, our vision, values and all the great things we do to support communities and the environment, please visit: