5,391 Technical jobs in the United Kingdom
Technical Support Advisor
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Technical Support Engineer
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Technical Support Analyst
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Technical Support Analyst
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Technical Support Engineer
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Technical Support Engineer
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Technical Support Apprentice
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Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
When you're part of the team at Thermo Fisher Scientific, you'll do important work. And you'll have the opportunity for continual growth and learning in a culture that empowers your development. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.
Location/Division Specific Information
Join our dedicated team where you'll support the Unity Lab Services Asset Utilisation program and help provide our customers with valuable insights into their lab instrument utilisation.
**Discover Impactful Work:**
At Thermo Fisher Scientific, you will contribute to world-class initiatives that make a difference globally. Your efforts will help successfully implement and support operations strategies.
**A day in the Life:**
+ Work with team members and customers to understand individual customer business needs and internal barriers to the implementation of asset utilisation monitoring solutions.
+ Coordinate with customer IT and lab teams to plan and implement utilisation monitoring tools and services.
+ Manage implementation project tasks and timelines including data gathering, review, and software deployment.
+ Deploy new licenses and support existing install bases, ensuring high accuracy in a data-sensitive environment.
+ Perform remote management of servers and application installation, maintenance, and support.
+ Interact with remote laboratory instruments and PCs required to support the implementation process.
**Keys to Success:**
Outstanding organisational skills, strict attention to detail, and a proven ability to collaborate effectively with diverse teams are essential for growing in this role.
**Education**
+ Secondary school or equivalent experience required.
**Experience**
+ Knowledge of Windows network and system administration tasks.
+ Familiarity with standard MS Office software applications.
+ Collaborate across a variety of teams (geographic, business type, management style).
**Knowledge, Skills, Abilities**
+ Strong communication and interpersonal skills.
+ Ability to determine priorities and work independently.
+ Outstanding problem-solving abilities and the ability to communicate sophisticated ideas in a simple way.
**This role is an Apprenticeship so involves working 80% and continued study of a specific course 20% of the time.**
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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Technical Support Graduate

Posted 2 days ago
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**Position** : Technical Support Engineering Graduate- UK
**Employment type:** Full-time regular
**Work Type** : Hybrid (3 days min a week in office)
**Locations:**
+ Cambridge, UK
If you are looking to launch or grow your career in the areas of industry, technology and client-facing work, look no further than the Technical Support Engineering role at AVEVA.
As a member of the Technical Support Team, our mission is to serve our customers with best in class quality and speed to achieve their business outcomes while developing internal talent for the future of AVEVA. In this role you have the opportunity to make a significant impact for our broad customer base, including Fortune 100 companies, each and every day, while simultaneously building upon your existing skill-sets. The role will allow you to develop a variety of skills that will contribute to your entire career while working with a team of talented people who help our dynamic range of customers.
**As a Technical Support Engineer, you will:**
+ Complete our New Hire Orientation and a thorough training program where you learn about our products, customers and company culture via classroom training, customer interactions, visiting operating facilities, shadowing and hands on experience helping customers get value from their software systems.
+ Enable our customers' success to manage their operations by supporting them remotely through phone, email, web channels or on-site to best serve their environment while performing a variety of complex technical challenges.
+ Teach our customers how to use our software as an instructor for public classes, or assist in the development of your peers by getting involved as an internal instructor or job trainer
+ Develop your business acumen by communicating frequently with our customers to understand how they utilize our software to solve their business challenges, and by collaborating with different AVEVA departments to deliver and improve our customers' experience with our company and products.
+ Grow your technical skill-set by developing a solid foundation in the AVEVA software portfolio, related software and industry technologies.
**We're looking for:**
+ Self-motivated individuals with a customer mindset and desire to help people
+ Enthusiasm for technical problem solving, with attention to detail and strong communication skills
+ Ability to learn and research in a dynamic and engaging environment
+ Additional language skills a plus, specifically Spanish, Portuguese or French.
+ Bachelor's Degree or higher
+ Engineering, Math, Computer Science, Natural Sciences or related field
+ 0-2 Years Experience
**About AVEVA** :
AVEVA's comprehensive portfolio enables more than 20,000 industrial enterprises to engineer smarter, operate better and drive sustainable efficiency. The company is headquartered in Cambridge, UK, with over 6,500 employees and 90 offices in over 40 countries. AVEVA is a global leader in industrial software, driving digital transformation and sustainability. By connecting the power of information and artificial intelligence with human insight, AVEVA enables teams to use their data to unlock new value. We call this Performance Intelligence (PI).
The AVEVA PI Data Infrastructure is the leading operations data management platform in essential sectors, such as power generation and utilities, water, oil and gas, mining, metals, manufacturing, pharmaceutical, facilities, transportation, food and beverage, and more. Every day, industrial professionals in 146 countries rely on the AVEVA PI Data Infrastructure to improve operational performance, protect health and safety, keep the lights on, and make the world run more smoothly.
AVEVA is an equal opportunity employer and is an affirmative action employer. Adhering to our tenets, we are pathfinders, we are honest, and we respect people: our customers, partners, and especially our employees. We are committed to an inclusive workplace and accept applications without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression or gender characteristic, national origin, religion, marital status, medical condition, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. If you have a disability or special need that requires accommodation, please let us know.
**UK Benefits include:**
Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program.
It's possible we're hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.
Find out more: aveva.com/en/about/careers/benefits/
**Hybrid working**
By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote.
**Hiring process**
Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.
Find out more: aveva.com/en/about/careers/hiring-process
**About AVEVA**
AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably.
We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: sustainability-report.aveva.com/
Find out more: aveva.com/en/about/careers/
AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Empowering you with pioneering tech
AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.
We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies.
If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers ( .
For more information about our privacy policy and how to manage cookies, visit our Privacy Policy ( .
Manager, Technical Support
Posted 10 days ago
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Standard (Mon-Fri)
**Environmental Conditions**
Laboratory Setting, Office, Will work with hazardous/toxic materials
**Job Description**
**Technical Support Manager Position**
Internal title: Technical Support Manager
Direct Report To: Director, Plant/Site
Group/ Division: Laboratory Products Group/Laboratory Chemicals Division
Career Band: 7
Career track: Management
Position Location: UK - Loughborough - Bishop Meadow Road
**Number of direct reports: 2**
Join Thermo Fisher Scientific to impact the world positively by developing solutions for global challenges.
How will you make an impact?
Lead a technical team providing chemistry and process support for Chemical Manufacturing and Fill/Finish at LCD Loughborough, aiding in the transition to new facilities.
What will you do?
+ Lead a small, diverse team, transforming the site's vision into an actionable plan.
+ To play a vital support role in EHS matters, and to take on responsibility as required
+ Translate the site vision and strategy into a technical team roadmap with goals and an executable plan
+ Evaluate the suitability of raw materials for Plant use and provide processing methods where material fails first pass through the plant
+ Investigate non-conformances, lead root cause analyses, and implement effective solutions.
+ Collaborate with the Sales Team to assess methods and provide cost estimates for new products.
+ Drive continuous improvement in process safety by improving batch instructions and SOPs.
+ Support Sourcing and Procurement with expert mentorship on supplier specifications and testing methodologies.
+ Develop product specifications and optimise product lifecycles in partnership with Product Management.
+ Assist QC with data interpretation and contribute to HAZOP studies.
+ Complete and authorize COSHH and risk assessments, advocating for team collaboration.
+ Act as the Chemical Specialist in the development and establishment of a new facility.
+ Build deep technical expertise in fractional distillation, lead GEMBA walks and audits, and spearhead Practical Process Improvement (PPI) initiatives.
+ Ensure full alignment with ISO 9001 and ISO 14001 standards.
How will you get here?
**Education**
+ Chemistry degree or equivalent experience (1st or 2:1)
+ PhD or MSc or equivalent experience preferred
**Experience**
+ Minimum 5 years as a Development Chemist
+ Line Management experience
+ Demonstrable hands-on Chemistry practical skills
+ Knowledge of analytical techniques, particularly HPLC, LC-MS, UV
+ Experience of working on a COMAH site or in an ATEX environment is helpful
**Knowledge, Skills, Abilities**
+ Strong written, verbal, and presentation communication skills
+ Ability to analyse complex issues to resolve underlying root cause
+ Proficiency in regulatory requirements with capability to develop in-depth knowledge of Safety Laws and Regulations
+ Must be willing to work in a hands-on capacity
+ Strong drive to develop your career and progress within the business
**Physical Requirements / Work Environment**
This role is based on-site in Loughborough, UK.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Technical Support Engineer
Posted 25 days ago
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Standard (Mon-Fri)
**Environmental Conditions**
Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc. allowed, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Standing for full shift
**Job Description**
When you join us at Thermo Fisher Scientific, you'll be surrounded by a diverse, hardworking team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our colleagues the resources and opportunities to make meaningful contributions to the world.
**Position Summary:**
We are seeking a highly knowledgeable Technical Support Engineer (TSE) to join our passionate team! This role is empowered to lead all aspects of the site's management of direct and indirect production equipment for a targeted cross section of the business. The expectation will be on lifecycle management from installation through to end of life. This will include oversight of all activities associated with inspecting, fault finding, repairing, maintaining and upgrading the precision pharmaceutical equipment.
Responsibilities will also include oversight and engineering specialist of a section of the production footprint ensuring that enduring solutions and latest technologies are used where appropriate. This role requires a detailed understanding of pharmaceutical processing equipment and/or supporting GMP infrastructure. Given the variety of work within the role, there must be the willingness to work both independently and collaboratively with other team members and third-party companies.
**Responsibilities:**
**Maintenance and Repair:**
Ensure that routine inspections and routine maintenance is conducted according to schedule, along with ensuring that repairs are completed as soon as practically possible. Co-ordinate the diagnosis of issues and ensure robust solutions are implemented with right first-time principles.
**Installation and Upgrades:**
Oversee new installs and upgrades and ensure that this gets carried into the ongoing site schedule for upkeep. Ensure all new equipment complies to current regulations and standards and perform GAP assessments across existing equipment to optimise performance. Introduce, where possible, future proofing including the use of the newest technology and systems. And let's face it, who doesn't like playing with the newest tech!
**Safety and Compliance:**
Follow established guidelines to ensure a safe working environment, as well as keeping abreast of the latest standards, and recommended approaches. Coordinate scheduled safety inspections and audits.
**Documentation and Reporting:**
Ensure accurate records of all work performed on equipment in field of responsibility. Develop innovative ways of capturing performance characteristics such as mean time to failure. Identify where improvements to the existing approaches can be of benefit. Assist in the development, implementation and upkeep of preventive maintenance programs.
**Collaboration and Support:**
Work closely with other engineering team members to coordinate and support maintenance activities. Proactively look to improve the team's knowledge in area of expertise, and when required provide hands on technical mentorship as needed. Structure a training program for the team, and seek out new training opportunities for self and team accordingly.
**Minimum Requirements/Qualifications:**
Qualifications/Experience:
+ Minimum HNC 3 in relatable engineering subject area
+ Proven experience within a maintenance engineering role, preferably in a pharmaceutical processing environment.
**Characteristics:**
+ Positive and optimistic in approach to work.
+ Calm and pragmatic with strong organisational abilities.
+ Dynamic, self-motivated, pro-active approach to tackling ambitious assignments.
+ Strong project ownership ethic with a "can do" demeanour.
+ Ability to work within and deliver critical timelines.
+ Good team skills and the self-confidence to use these skills to convince others to agree to proposals and plans.
At Thermo Fisher Scientific, each one of our 70,000 outstanding minds has a unique story to tell. Join us and be involved in our focussed mission-enabling our customers to make the world healthier, cleaner and safer.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.