Technology Support Team Leader

LA1 Newton, North West Vero Hr

Posted today

Job Viewed

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Job Description

full time

About the opportunity:

Are you an experienced IT professional with a passion for leadership and first-class customer support? We're looking for a Technology Support Team Leader to play a key role in managing and mentoring our IT Helpdesk team, ensuring that our colleagues have secure, reliable, and efficient technology at their fingertips.

Key Responsibilities:

  • Oversee the day-to-day running of the IT Helpdesk, ensuring service requests are prioritised and resolved effectively.
  • Lead, support and mentor our IT Support Engineers.
  • Provide exceptional customer service, ensuring colleagues across the business feel supported and empowered by IT.
  • Manage disaster recovery, data security, and routine IT operations (backups, virus protection, system health checks).
  • Collaborate with colleagues, managers, and directors to align IT services with business needs.
  • Support budgeting, licensing renewals, and deliver IT projects that make a real impact.

Experience:

  • Proven experience in a similar role delivering 2nd line support and assisting with 3rd line tasks.
  • Strong troubleshooting, organisation, and problem-solving skills
  • Knowledge of Windows OS, Microsoft Office, O365, Azure, and telephone systems (Five9 & Mitel)

Desirable experience:

  • Financial Services (Insurance) background with an understanding of Open GI, Acturis or CDL.
  • Experience collaborating with external/outsourced partners to deliver services.
  • ISO 27001 certified
  • ITIL qualification
  • Azure Administration experience

Why Join Us?

We pride ourselves on delivering excellent service not just to our customers, but to our colleagues too. As IT Support Team Leader, you'll be at the heart of keeping our business connected and secure.

We offer a collaborative culture, opportunities for training and development, and the chance to be part of a company that values innovation and people.

Benefits:

  • Competitive salary of 35,000 per annum.
  • Hybrid working arrangement 2-3 days in the office.
  • Comprehensive benefits package, including pension contributions, flexible working options, and training support for continued professional development.
This advertiser has chosen not to accept applicants from your region.

Technology Support Team Leader

Lancaster, North West £35000 annum Vero HR Ltd

Posted 24 days ago

Job Viewed

Tap Again To Close

Job Description

Permanent

About the opportunity:

Are you an experienced IT professional with a passion for leadership and first-class customer support? We’re looking for a Technology Support Team Leader to play a key role in managing and mentoring our IT Helpdesk team, ensuring that our colleagues have secure, reliable, and efficient technology at their fingertips.

Key Responsibilities:

  • Oversee the day-to-day running of the IT Helpdesk, ensuring service requests are prioritised and resolved effectively.
  • Lead, support and mentor our IT Support Engineers.
  • Provide exceptional customer service, ensuring colleagues across the business feel supported and empowered by IT.
  • Manage disaster recovery, data security, and routine IT operations (backups, virus protection, system health checks).
  • Collaborate with colleagues, managers, and directors to align IT services with business needs.
  • Support budgeting, licensing renewals, and deliver IT projects that make a real impact.

Experience:

  • Proven experience in a similar role delivering 2nd line support and assisting with 3rd line tasks.
  • Strong troubleshooting, organisation, and problem-solving skills
  • Knowledge of Windows OS, Microsoft Office, O365, Azure, and telephone systems (Five9 & Mitel)

Desirable experience:

  • Financial Services (Insurance) background with an understanding of Open GI, Acturis or CDL.
  • Experience collaborating with external/outsourced partners to deliver services.
  • ISO 27001 certified
  • ITIL qualification
  • Azure Administration experience

Why Join Us?

We pride ourselves on delivering excellent service not just to our customers, but to our colleagues too. As IT Support Team Leader, you’ll be at the heart of keeping our business connected and secure.

We offer a collaborative culture, opportunities for training and development, and the chance to be part of a company that values innovation and people.

Benefits:

  • Competitive salary of £35,000 per annum.
  • Hybrid working arrangement 2-3 days in the office.
  • Comprehensive benefits package, including pension contributions, flexible working options, and training support for continued professional development.
This advertiser has chosen not to accept applicants from your region.

Full-Time Focus Group Participant - Technology

Blackpool, North West ApexFocusGroup

Posted today

Job Viewed

Tap Again To Close

Job Description

part-time

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Data Entry experience needed.

Data Entry Clerk Work From Home - Part Time Remote Focus Group Panelists

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

Compensation:

  • £5 - 20 (per 1 hour session)
  • 50 - 00 (multi-session studies)

Job Requirements:

  • Show up at least 10 mins before discussion start time.
  • Participate by completing written and oral instructions.
  • Complete written survey provided for each panel.
  • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.

Qualifications:

  • Must have either a smartphone with working camera or desktop/laptop with webcam
  • Must have access to high speed internet connection
  • Desire to fully participate in one or several of the above topics
  • Ability to read, understand, and follow oral and written instructions.
  • Data entry clerk experience is not necessary.

Job Benefits:

  • Flexibility to take part in discussions online or in-person.
  • No commute needed should you choose to work from home remotely.
  • No minimum hours. You can do this part-time or full-time
  • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
  • You get to review and use new products or services before they are released to the public.

You must apply on our website and complete a set of questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a data entry clerk or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

This advertiser has chosen not to accept applicants from your region.

Full-Time Focus Group Participant - Technology

Blackpool, North West ApexFocusGroup

Posted today

Job Viewed

Tap Again To Close

Job Description

part-time

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Administrative Assistant admin experience needed.

Administrative Assistant Admin Work From Home - Part Time Remote Focus Group Panelists

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

Compensation:

  • £5 - 20 (per 1 hour session)
  • 50 - 00 (multi-session studies)

Job Requirements:

  • Show up at least 10 mins before discussion start time.
  • Participate by completing written and oral instructions.
  • Complete written survey provided for each panel.
  • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.

Qualifications:

  • Must have either a smartphone with working camera or desktop/laptop with webcam
  • Must have access to high speed internet connection
  • Desire to fully participate in one or several of the above topics
  • Ability to read, understand, and follow oral and written instructions.
  • Administrative assistant admin experience is not necessary.

Job Benefits:

  • Flexibility to take part in discussions online or in-person.
  • No commute needed should you choose to work from home remotely.
  • No minimum hours. You can do this part-time or full-time
  • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
  • You get to review and use new products or services before they are released to the public.

You must apply on our website and complete a set of questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are an administrative assistant or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

This advertiser has chosen not to accept applicants from your region.

Full-Time Focus Group Participant - Technology

Blackpool, North West ApexFocusGroup

Posted today

Job Viewed

Tap Again To Close

Job Description

part-time

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No call centre representative agent experience needed.

Call Centre Representative Agent Work From Home - Part Time Remote Focus Group Panelists

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

Compensation:

  • £5 - 20 (per 1 hour session)
  • 50 - 00 (multi-session studies)

Job Requirements:

  • Show up at least 10 mins before discussion start time.
  • Participate by completing written and oral instructions.
  • Complete written survey provided for each panel.
  • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.

Qualifications:

  • Must have either a smartphone with working camera or desktop/laptop with webcam
  • Must have access to high speed internet connection
  • Desire to fully participate in one or several of the above topics
  • Ability to read, understand, and follow oral and written instructions.
  • Call centre representative agent experience is not necessary.

Job Benefits:

  • Flexibility to take part in discussions online or in-person.
  • No commute needed should you choose to work from home remotely.
  • No minimum hours. You can do this part-time or full-time
  • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
  • You get to review and use new products or services before they are released to the public.

You must apply on our website and complete a set of questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call centre representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

This advertiser has chosen not to accept applicants from your region.

Full-Time Focus Group Participant - Technology

Blackpool, North West ApexFocusGroup

Posted today

Job Viewed

Tap Again To Close

Job Description

part-time

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed.

Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

Compensation:

  • £5 - 20 (per 1 hour session)
  • 50 - 00 (multi-session studies)

Job Requirements:

  • Show up at least 10 mins before discussion start time.
  • Participate by completing written and oral instructions.
  • Complete written survey provided for each panel.
  • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.

Qualifications:

  • Must have either a smartphone with working camera or desktop/laptop with webcam
  • Must have access to high speed internet connection
  • Desire to fully participate in one or several of the above topics
  • Ability to read, understand, and follow oral and written instructions.
  • Customer service representative agent experience is not necessary.

Job Benefits:

  • Flexibility to take part in discussions online or in-person.
  • No commute needed should you choose to work from home remotely.
  • No minimum hours. You can do this part-time or full-time
  • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
  • You get to review and use new products or services before they are released to the public.

You must apply on our website and complete a set of questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

This advertiser has chosen not to accept applicants from your region.
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