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Our client Scottish Power Renewables are seeking an OT Lead for a minimum 6 month contract role, although scope to go longer.

Job Purpose Statement

The role has the responsibility for all aspects of OT Infrastructure delivery, managed by the Renewables UK Centre of Excellence, in terms of ensuring the quality of the provided services to all areas of the Scottish Power Renewables business to ensure they are available, secure, compliant, and operating within agreed service levels and risk acceptance.

Support services are provisioned in accordance with the Iberdrola Global Group standard processes and procedures and using the Group Operational Support Tools (Service Management Toolset, Monitoring, Alerting, Service Console etc.) applicable to OT. Where no Global Group standard processes, procedures and tools exist for OT, the necessary policies, technologies and processes must be identified and incorporated within the UK Renewables CoE to maintain the integrity and availability of systems.

This role should ensure any new OT services are compliant with all relevant external regulation and legislation including relevant international standards. New OT services should also be compliant with the different policies and regulations of the Iberdrola Group.

The Renewables CoE OT Services Lead will coordinate with the Local Cybersecurity Office, Digital Transformation, Onshore O&M, Offshore O&M, Onshore Precommercial and Offshore Precommercial, in the development and maintenance of OT solutions and services, whether the solution is developed, acquired or offered as a service.

Accountability Statement

• To agree required SLAs of each OT service, based on cost-benefit and risk management criteria.
• To assure the OT services delivery to business areas, with the quality levels defined in the agreed SLA’s.
• Responsible for OT Service conformance in accordance with ITIL best practice and Group Global standards for Service Desk operation, Change Management, Incident Management, Configuration Management, Problem management and Reporting.
• To establish and assure the required acceptance criteria for new OT services, changes and anything that could have an impact on availability, performance, capacity or continuity to guarantee that services are provided according to the agreed conditions.
• Management and review of the Support Aspects of the OT services provided in the UK by the key Suppliers.
• Project delivery of SPR Office OT projects defined in SPR Operating Plan.
• Change and Request Management.
• Support resource prioritisation management.
• Post holder may be expected to undertake standby cover outside normal office hours.
• Disaster Recovery Management across SPR Office OT services including testing and invocation.
• Budgetary delivery of agreed services against budget.

Dimensions

• Delivery of agreed SLAs across appropriate suppliers.
• Compliance with enduring SLA management framework.
• Management of support functions for the SPR Office OT Services and the support handover of new OT projects into enduring production support.
• Capable of managing and dealing with change.
• Good at building relationships and engendering trust and confidence.
• Line management responsibility for direct and indirect reports.
• Significant influencing responsibilities across SPR, in particular with senior members of the different business teams and 3rd party Suppliers.
• Establish and maintain a network of relationships within the business teams at a senior level and key business stakeholders.
• Obtaining and maintaining a comprehensive knowledge of business challenges, requirements and goals (short, medium and longer term).


Skills, Knowledge & Experience

• Strong Leadership skills: Capable of leading a team during operational problems to quickly resolve issues.
• Strong Teamwork and staff development ethic: Demonstrable experience in resource management with staff development ethic.
• Knowledge of IT in OT deployment activities: Understand requirements gathering, solution architecture design, development, testing, change management and deployment to production including handover to support and including the deployment of enterprise IT products across an OT estate.
• Knowledge of IT in OT Operational Support activities: Understanding of the complete Support life cycle covering defining and reviewing support requirements, reviewing support agreements, definition and reviewing of SLAs, facilitating the handover from development/delivery into operational support, management of Change Management, Incident Management, Problem Management and Service Reporting processes.
• Demonstrable networking and influencing skills: Track record of managing large outsourced contracts, building good supplier relationships and getting the best from supplier resources.
• Understanding of various OT application and product technologies and trends: Knowledge of working components, functionalities, and vendor offerings.
• Technical expertise of Windows and domain support activities.
• Strong focus and orientation towards results: Achieving continuous improvement and delivering services more effectively.
• Strong oral and written communication skills: Ability to explain technical concepts clearly and persuasively.
• An understanding of implementing and managing critical application support standards and controls: Ensuring the provision of the OT services to the quality requirements set out in Service Level Agreements agreed.

Special Requirements

• Knowledge of ITIL.
• Knowledge of Security.
• Budget management experience.
• 5 years’ experience in people management as a team leader.
• Knowledge of NIS/NIS2 Regulations
• Knowledge of Security Industry Standards, IEC-62443, ISO-27001


Minimum Criteria

• Track record of ideas generation and the ability to work in a fast-paced environment delivering diverse operational services across a variety of business units.
• Demonstrable track record of strong communication skills, both oral and written.
• Demonstrable Leadership skills, technical knowledge and awareness and an appreciation of the Global Iberdrola business.
• Demonstrable customer and stakeholder influencing skills with a track record of building good supplier relationships and working closely with suppliers to get the best from them.
• Demonstrable problem-solving skills.
• Demonstrable experience in resource management with staff development ethic.
• Demonstrable track record in delivery within multi-disciplined teams.
• Experience or understanding of Operational Support activities within a large organisation preferably in terms of the complete Support life cycle covering: defining and reviewing support requirements, reviewing support agreements, definition and reviewing of SLAs, facilitating the handover from development/delivery into operational support, management of Change Management, Incident Management, Problem Management and Service Reporting processes.
• Demonstrable Supplier management and Service Contracting experience.
• Strong focus and orientation to results and achieving continuous improvement.
• Ability to work under pressure (tight budgets, tight timelines, workload peaks, resourcing constraints, etc.).
• Ability to manage team under major incident/Disaster Recovery conditions.
• Willingness to travel internationally.•

About Skyscanner

Skyscanner is an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. About the role: you will join Skyscanner in a role focused on Travel technology procurement.

(Hybrid) You’ll be part of Skyscanner's Flights backend platform team, responsible for Live Pricing. Live Pricing is one of the core domains within our flights vertical, covering timetables, pricing, and related services. These are foundational to the flights product, powering essential customer and commercial experiences. In this role, you will join two squads dedicated to Live Pricing, driving strategy, execution, and impact in this critical area.

• Vision & Strategy - Own the product vision, strategy, and execution for Live Pricing.
• Platform Evolution - Lead the evolution of the existing flight pricing platform, modernizing core capabilities and ensuring solutions meet both customer and business needs.
• Data-Driven - Leverage data to identify inefficiencies, uncover problems, and drive effective solutions.
• Prioritisation - Balance a high volume of incoming requests—especially given Live Pricing is at the heart of the flights product—while prioritizing customer needs and making clear, well-reasoned product decisions.
• Stakeholder Management - Manage a diverse set of stakeholders, including Product Engineering, Partner Services, Commercial, User Satisfaction, vendors (such as OAG), and a range of internal teams.
• Leadership - Provide clear, focused leadership to highly technical squads, ensuring scope is well managed and teams remain aligned on the most impactful priorities.

• Industry Experience - Proven product management experience in the travel or airline industry, with the ability to quickly understand technical and business language.
• Analytical - Strong analytical and problem-solving skills, with the ability to leverage data to support decisions.
• Prioritisation Skills - Excellent prioritization skills, with a track record of making customer-centric choices in the face of commercial demands.
• Collaboration - Exceptional stakeholder management and cross-team communication skills.
• Leadership Style - Clear, decisive leadership style that helps technical teams stay focused and deliver impact.

We are the real deal - no corporate gloss, no empty promises. Just a team of genuinely curious, caring humans, building things that help travellers explore the world a little easier. Skyscanner is made up of brilliant humans from every corner of the world. We believe travel makes the world better - and that the same is true of our diverse teams. We're proud to be an equal opportunities employer and are committed to building an inclusive workplace where everyone can thrive and products that are accessible to all.

Sound like your kind of adventure? Apply now and help us shape the future of travel.

We’re committed to ensuring our application and recruitment processes are inclusive and accessible to everyone. If you require any reasonable adjustments or accommodations for interviews, and/or wish to apply under the Disability Confident scheme, please let your recruiter know. If you'd like more information on any of our policies, such as hybrid working or Parental Leave policies (typically we pay a minimum of 24 weeks birth parent/maternity leave globally), our recruitment team can provide more information on these.

We are an equal opportunities employer and are committed to building an inclusive workplace where everyone can thrive.

Be among the first 25 applicants.

Everyone loves travelling, but planning is not without its challenges. That's why we've spent 20 years building tools that turn travel‑planning chaos into a breeze. Today, around 100 million travellers count on us every month to skip the whole “47 browser tabs open” phase and find flights, cars, and hotels quickly and easily.

Joining Skyscanner means becoming part of a global brand that's striving to be the planet's go-to travel hack accessible for all.

Our vision? To be the world's number one travel ally.

We’re on the lookout for a Procurement Manager - Technology to help us bring that vision to even more travellers. This is an exciting time to join our Finance Tribe and be a key contributor to the evolution of our rapidly evolving procurement function. As operations and services continue to grow, so does the complexity and cost of services which we procure. You’ll collaborate with teams globally to define and procure external services and to ensure that Skyscanner’s cost base is controlled appropriately and represents optimal value for spend.

You’ll develop and deliver procurement and category strategy in a relatively 'greenfield' procurement environment. In addition, this role provides an excellent opportunity for dynamic individuals to make a real impact and to work with senior management on challenging and complex projects, delivering with autonomy, impact and visibility.

• Owning category strategy: Build and execute strategies for Technology (SaaS, Cloud, Data/AI, InfoSec) and other category areas as required, however please note the primary focus of this role will be supporting our Engineering Teams with the technology requirements they have.
• Running end to end sourcing activity: Lead RFI/RFP/RFQ and market engagement, design scoring frameworks, run due diligence, and make detailed award recommendations.
• Negotiating smart commercials: Shape pricing, indexation, benchmarking, volume/commit discounts, service credits and outcome‑based models; close high impact, best in class deals.
• Contracting & governance: Own the commercial spine of MSAs/SOWs/SLAs and partner with Legal on detailed contract negotiation, focussing on IPR/licensing, liability/indemnity, audit, termination/exit; maintain a clean contracts database/CLM with proactive renewals and obligation tracking.
• Managing Risk & ESG: Drive third party risk management with Security, Privacy and Compliance and embed sustainable procurement and supplier diversity goals into sourcing and SRM.
• SRM & performance: Lead QBRs, track SLAs/KPIs, manage escalations, and run improvement and innovation roadmaps with strategic suppliers.
• Optimising consumption: Partner with Engineering/IT/FinOps to reduce SaaS and cloud TCO (license utilisation, tiering, commitments, trueups/downs) and curb shadow IT / duplicative tools.
• Process & tools: Help evolve procurement policies, playbooks, templates and approval flows as a key part of the wider Procurement Team; champion adoption of eSourcing/S2P and CLM.
• Stakeholder leadership: Be a trusted advisor to senior leaders—framing problems crisply, surfacing market insight, and influencing decisions with clear commercial storytelling.
• Benefits tracking: Work within established benefits tracking processes to capture all the savings and value add associated with the Procurement activity you deliver (savings, avoidance, TCO, risk reduction, innovation outcomes), work closely with finance on signoff of any benefits.

• Hands‑on: Hands on operator who moves fast and brings others with you.
• Procurement proven: Strong experience in fast paced, high growth environments; end‑to‑end ownership without direct reports.
• Tech sourcing depth: Comfortable across SaaS, Cloud, Data/AI, InfoSec, Colleague IT and other technology categories. Recent experience of delivering complex sourcing activity in the technology space.
• Contract fluent: Robust understanding of contracts and key clauses (IPR/licensing, SLAs, liability/indemnity, audit, termination) and the ability to closely partner with Legal.
• Commercially astute—highly confident in negotiation, with the ability to influence both suppliers and internal stakeholders to deliver the absolute greatest value for Skyscanner.
• Risk aware: Practical grip on supplier risk and due diligence with a detailed understanding of the wider risk environment and its impact on supply chain resilience.
• Data savvy: Build TCO models, baseline spend, quantify benefits, and make data driven decisions.
• Trusted advisor: Credible with senior leaders; concise, persuasive and outcome driven. Can communicate across the organisation, tailoring your messaging and approach to the audience you are engaging with.
• Tooling literate / AI Forward: Familiar with eSourcing/S2P and CLM platforms; comfortable improving processes and adoption with a keen appreciation of how AI can be used to deliver better results for the team and internal stakeholders.
• Independent & resilient: Self‑directed, able to switch between strategy and execution, and deliver repeatable results.
• Travel ready: Willing to travel for key supplier and stakeholder engagements.
• Nice to have: MCIPS/CPSM, FinOps collaboration experience, knowledge of ISO 20400, and broad understanding of modern IT infrastructure/software delivery.

We are the real deal — no corporate gloss, no empty promises. Just a team of genuinely curious, caring humans, building things that help travellers explore the world a little easier. Skyscanner is made up of brilliant humans from every corner of the world. We believe travel makes the world better - and that the same is true of our diverse teams. We're proud to be an equal opportunities employer and are committed to building an inclusive workplace where everyone can thrive and products that are accessible to all.

Sound like your kind of adventure? Apply now and help us shape the future of travel.

We're committed to ensuring our application and recruitment processes are inclusive and accessible to everyone. If you require any reasonable adjustments or accommodations for interviews, and/or wish to apply under the Disability Confident scheme, please let your recruiter know. If you’d like more information on any of our policies, such as hybrid working or Parental Leave policies (typically we pay a minimum of 24 weeks birth parent/maternity leave globally), our recruitment team can provide more information on these.

Join us as a Technology Sourcing Manager at Barclays, where you will optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend categories and requirements. Working in close collaboration with the business and execution of strategic sourcing and buying channel development/optimisation.

To be successful as a Technology Sourcing Manager, you should have experience with:

• Commercial Acumen.
• Supplier Negotiations.
• Stakeholder management.

Some other highly valued skills may include:

• Financial Analysis.
• CIPS Certified.

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This role can be based out of Knutsford, Manchester, or Glasgow.

Purpose of the role

To optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend categories and requirements with close collaboration with the business and execution of strategic sourcing and buying channel development/optimisation.

Accountabilities

• Profile spend in category area and develop understanding of business strategy, business requirements, cost levers and opportunities. Collaboration with internal stakeholders to identify sourcing needs, develop requests for proposal and ensure sourcing activities align to the banks needs and priorities.
• Planning and execution of sourcing events including RFP/ RFXs, negotiations to best meet the business requirements for value, speed, compliance, risk.
• Monitoring and guiding of controls and compliance requirements to be met through the category and sourcing cycle from request to contract, including regulatory engagement, controls, audits, data quality etc….
• Development, implementation and operation of policies and procedures for sourcing activities aligned to the policies, standards, relevant compliance and regulation.
• Identification and delivery of change opportunities to improve effectiveness, control and efficiency of sourcing processes including buying channel optimisation for relevant categories of spend (catalogues, demand challenge etc.).
• Identification of industry trends and development related to sourcing and category management by attending conferences, participating in training, and conducting market research on techniques and tools.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Overview

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Corporate Finance Technology, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
• Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability
• Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
• Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
• Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

• Applied advanced experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
• Experience in observability and monitoring tools and techniques
• Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework

• Experience with one or more general purpose programming languages and/or automation scripting
• Working understanding of public cloud

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Overview

Join to apply for the Technology Support III role at JPMorganChase .

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in Corporate Finance Technology, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
• Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability
• Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
• Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
• Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

• Applied advanced experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
• Experience in observability and monitoring tools and techniques
• Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework

• Experience with one or more general purpose programming languages and/or automation scripting
• Working understanding of public cloud

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy, disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

• Not Applicable

• Full-time

• Information Technology

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in Corporate Finance Technology, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
• Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability
• Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
• Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
• Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

• Applied advanced experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
• Experience in observability and monitoring tools and techniques
• Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework

• Experience with one or more general purpose programming languages and/or automation scripting
• Working understanding of public cloud