146 Technology jobs in Guilden Sutton
Technical Analyst & Support Lead (3630)
Posted 487 days ago
Job Viewed
Job Description
***This role is hybrid and will require some office attendance at our London hub or our Chester hub. Please only apply if you are able to attend one of these locations regularly***
About GBG
GBG is the leading expert in global digital identity. We combine our powerful technology, the most accurate data coverage, and our talented team to deliver award-winning location intelligence, identity verification, and fraud prevention solutions.
With over 30 years’ of experience, we bring together a team of over 1,250 dedicated experts with local industry insight from around the world to make it easy for businesses to identify and verify customers and locations, protecting everyone, everywhere from fraud.
Why you should
- We make the world a safer place
- We trust each other and win together
- We are local experts in a global business
- We want you to be yourself
- We grow when you grow
The Role
The Technical Analyst and Support Team Lead will be responsible for coordinating and managing a team to deliver and support the technical implementation of GBG Identity and Fraud Products. This hybrid role will require a candidate who has experience managing small teams, but also has the necessary technical abilities to support complex solution deployments. This senior role will require a hands-on leader, involved in delivering and supporting software implementations, but also acting as a point of escalation for the Technical Analyst and Support teams they manage.
This is a challenging and varied role, providing the opportunity to build, steer and manage a team and function as an important individual contributor. The Lead is expected to quickly become an expert in GBG Identity and Fraud solutions and keep abreast with the latest releases, technology, and customer solution requirements. The candidate will have experience working with a wide variety of stakeholders, both internal and external to GBG and ultimately be key in providing market leading solutions to our growing customer base.
This is an opportunity to work closely with some of the world’s largest financial institutions and actively contribute to the growth of GBG.
What you will do
- Manage the resource allocation and daily activities of the Technical Analyst and Support Team.
- Drive efficiency, promote best practice approaches, refine processes, and ultimately help build and maintain a high-performing team.
- Coordinate well with Project Managers, Business Analyst’s, Product Delivery and Engineering, and the Regional Delivery Director to support customer success.Become a point of knowledge and escalation for technical queries in support of the delivery team.
- Act as a technical subject matter expert: a focal point for questions relating to the underlying technologies of our software.
- Ensure configuration, implementation, and support of GBG Identity and Fraud products, at different stages of the project, such as design, testing, training and go-live.
- Debug and where possible find root cause software and configuration issues, fixing or escalating with evidence to central product where necessary
- As required, cover 24/7/365 (outside of core working hours) support service and participate in a call out rota to protect GBG products and customers against service outages and degradation
- Ensure team participation in technical design workshops, provide input to RFI/RFP’s and assist with Proof of Concepts when required, to support sales engagements with technical stakeholders.
- Ensure the creation of business documentation, technical specifications, diagrams, and training that is delivered directly to the customer.
- Be a customer champion – proactive in recommending client enhancements to promote greater customer satisfaction and retention.
- Actively feed into our product road map, providing insight from customer engagements and experience supporting the software.
- Maintain knowledge on developments, trends, and best practices in technology to perform well and stay present.
Requirements
What We're Looking For
- Experience in team management and resource allocation in the support of complex software products.
- Extensive experience in deploying and integrating software solutions.
- Strong ability to work on multiple tasks concurrently, appreciation of prioritisation to meet delivery timelines and support customers.
- Strong understanding of development and deployment practices and proven ability replicating customer issues.
- Ability to explain technically complex issues in a clear and easy to understand way, to both a technical and non-technical audience.
- Highly logical and structured problem-solving approach.
- Be able to recommend the best product configuration setup in complex environments using a combination of physical and cloud technologies.
- A strong sense of customer service including professionalism, patience, and flexibility
- Extensive experience with relational database technologies.
- Expertise in Postgres SQL and MS SQL Server based deployments.
- SQL and Transact-SQL coding.
- nstallation, configuration and optimisation of database systems, maintenance and troubleshooting activities for performance and reliability.
- Strong understanding and experience of working with SOAP and REST API’s
- XML and JSON skills to manage data collection and mapping from APIs
- Experience in deployment tooling and practices to AWS (preferably)
- Good knowledge supporting Kubernetes which is used as the Application Layer for strategic GBG platforms.
Behaviours we'd like to see
Benefits
Next steps
Click here to see more about what’s important to us, including our flexible working policy, our commitment to ESG, I&D and much more.
To chat to the Talent Attraction team and find out more about our benefits, drop an email to and we’ll be in touch!
Make work for you.
Technical Analyst & Support Lead (ATR TBC)
Posted 592 days ago
Job Viewed
Job Description
***This role is hybrid and will require some office attendance at our London hub or our Chester hub. Please only apply if you are able to attend one of these locations regularly***
About GBG
GBG is the leading expert in global digital identity. We combine our powerful technology, the most accurate data coverage, and our talented team to deliver award-winning location intelligence, identity verification, and fraud prevention solutions.
With over 30 years’ of experience, we bring together a team of over 1,250 dedicated experts with local industry insight from around the world to make it easy for businesses to identify and verify customers and locations, protecting everyone, everywhere from fraud.
Why you should
- We make the world a safer place
- We trust each other and win together
- We are local experts in a global business
- We want you to be yourself
- We grow when you grow
The Role
The Technical Analyst and Support Team Lead will be responsible for coordinating and managing a team to deliver and support the technical implementation of GBG Identity and Fraud Products. This hybrid role will require a candidate who has experience managing small teams, but also has the necessary technical abilities to support complex solution deployments. This senior role will require a hands-on leader, involved in delivering and supporting software implementations, but also acting as a point of escalation for the Technical Analyst and Support teams they manage.
This is a challenging and varied role, providing the opportunity to build, steer and manage a team and function as an important individual contributor. The Lead is expected to quickly become an expert in GBG Identity and Fraud solutions and keep abreast with the latest releases, technology, and customer solution requirements. The candidate will have experience working with a wide variety of stakeholders, both internal and external to GBG and ultimately be key in providing market leading solutions to our growing customer base.
This is an opportunity to work closely with some of the world’s largest financial institutions and actively contribute to the growth of GBG.
What you will do
- Manage the resource allocation and daily activities of the Technical Analyst and Support Team.
- Drive efficiency, promote best practice approaches, refine processes, and ultimately help build and maintain a high-performing team.
- Coordinate well with Project Managers, Business Analyst’s, Product Delivery and Engineering, and the Regional Delivery Director to support customer success.Become a point of knowledge and escalation for technical queries in support of the delivery team.
- Act as a technical subject matter expert: a focal point for questions relating to the underlying technologies of our software.
- Ensure configuration, implementation, and support of GBG Identity and Fraud products, at different stages of the project, such as design, testing, training and go-live.
- Debug and where possible find root cause software and configuration issues, fixing or escalating with evidence to central product where necessary
- As required, cover 24/7/365 (outside of core working hours) support service and participate in a call out rota to protect GBG products and customers against service outages and degradation
- Ensure team participation in technical design workshops, provide input to RFI/RFP’s and assist with Proof of Concepts when required, to support sales engagements with technical stakeholders.
- Ensure the creation of business documentation, technical specifications, diagrams, and training that is delivered directly to the customer.
- Be a customer champion – proactive in recommending client enhancements to promote greater customer satisfaction and retention.
- Actively feed into our product road map, providing insight from customer engagements and experience supporting the software.
- Maintain knowledge on developments, trends, and best practices in technology to perform well and stay present.
Requirements
What We're Looking For
- Experience in team management and resource allocation in the support of complex software products.
- Extensive experience in deploying and integrating software solutions.
- Strong ability to work on multiple tasks concurrently, appreciation of prioritisation to meet delivery timelines and support customers.
- Strong understanding of development and deployment practices and proven ability replicating customer issues.
- Ability to explain technically complex issues in a clear and easy to understand way, to both a technical and non-technical audience.
- Highly logical and structured problem-solving approach.
- Be able to recommend the best product configuration setup in complex environments using a combination of physical and cloud technologies.
- A strong sense of customer service including professionalism, patience, and flexibility
- Extensive experience with relational database technologies.
- Expertise in Postgres SQL and MS SQL Server based deployments.
- SQL and Transact-SQL coding.
- nstallation, configuration and optimisation of database systems, maintenance and troubleshooting activities for performance and reliability.
- Strong understanding and experience of working with SOAP and REST API’s
- XML and JSON skills to manage data collection and mapping from APIs
- Experience in deployment tooling and practices to AWS (preferably)
- Good knowledge supporting Kubernetes which is used as the Application Layer for strategic GBG platforms.
Behaviours we'd like to see
Benefits
Next steps
Click here to see more about what’s important to us, including our flexible working policy, our commitment to ESG, I&D and much more.
To chat to the Talent Attraction team and find out more about our benefits, drop an email to and we’ll be in touch!
Make work for you.
Procurement Manager - Technology
Posted 4 days ago
Job Viewed
Job Description
Key responsibilities will include:
- Developing and implementing a comprehensive technology procurement strategy aligned with business objectives.
- Managing the end-to-end procurement process for hardware, software, IT services, and cloud solutions.
- Identifying potential suppliers, conducting market research, and leading RFx processes (RFI, RFP, RFQ).
- Negotiating contract terms, pricing, and service level agreements (SLAs) with technology vendors.
- Building and maintaining strong, long-term relationships with key technology suppliers.
- Managing supplier performance and conducting regular reviews.
- Ensuring compliance with procurement policies, ethical standards, and regulatory requirements.
- Identifying cost-saving opportunities and driving value throughout the technology supply chain.
- Collaborating closely with IT, legal, finance, and other departments to understand their technology needs and procurement requirements.
- Staying abreast of emerging technologies and market trends to inform procurement decisions.
The ideal candidate will possess a Bachelor's degree in Supply Chain Management, Business Administration, or a related field. A minimum of 7 years of progressive experience in procurement, with at least 4 years focused specifically on technology procurement, is essential. Demonstrated success in negotiating complex IT contracts and managing significant procurement budgets is required. Excellent analytical, financial acumen, and strategic thinking abilities are paramount. You must be proficient in procurement software and ERP systems. This is a fully remote role, suitable for candidates across the UK who are highly self-motivated, organized, and possess exceptional communication skills necessary for effective remote collaboration. The ability to work independently and manage a remote workload efficiently is crucial.
Information Technology Support Technician
Posted 5 days ago
Job Viewed
Job Description
Site Support Technician – 1-Month Contract (Potential Extensions)
Location: Bromborough, UK (Onsite)
Rate: Up to £220 per day (Inside IR35)
Start Date: 6th October
Duration: 1 Month (with potential for extension)
A leading global consultancy (name anonymised) is seeking Site Support Technicians to join an onsite deployment project in Bromborough, UK . This role offers a hands-on opportunity to provide IT support and maintenance within a fast-paced, enterprise environment.
Role Overview
You will be responsible for delivering day-to-day technical support and maintenance for production and development systems, ensuring smooth IT operations and effective service delivery. The position involves both onsite and remote support across a range of technologies.
Key Responsibilities
- Provide Level 1 and Level 2 technical support for hardware, software, and network issues
- Deliver end-user support across Windows 10 and Microsoft Office environments
- Build and configure new laptops, including imaging and deployment
- Diagnose and resolve desktop hardware faults
- Provide mobile support (iOS and Android)
- Offer basic printer setup and maintenance support
- Maintain a high standard of customer service and timely issue resolution
Requirements
- Proven background in IT support within a corporate or enterprise environment
- Strong technical knowledge of Windows 10, Microsoft Office Suite, and standard desktop technologies
- Experience with imaging processes and hardware builds
- Familiarity with mobile device and printer support
- Excellent communication and interpersonal skills
If you’re an experienced IT support professional with a strong customer focus and hands-on technical ability, this short-term contract provides an excellent opportunity to contribute to a key deployment project.
To apply or learn more, please contact Harry at .
Senior Recruitment Consultant - Technology
Posted 1 day ago
Job Viewed
Job Description
Senior Recruitment Consultant - Technology
Posted 1 day ago
Job Viewed
Job Description
Responsibilities:
- Manage the end-to-end recruitment process for technology roles, from initial client engagement to candidate placement.
- Source, screen, and interview high-calibre technology professionals across various specialisms (e.g., software development, data science, cybersecurity, cloud).
- Build and maintain a strong network of candidates within the technology industry.
- Develop and nurture lasting relationships with key clients, understanding their staffing needs and company culture.
- Negotiate offers and manage the onboarding process for placed candidates.
- Achieve and exceed personal and team recruitment targets.
- Conduct market research to stay informed about industry trends, salary benchmarks, and talent availability.
- Develop and execute effective sourcing strategies, including leveraging LinkedIn Recruiter, job boards, and networking events.
- Provide expert market insights and consultative advice to clients on talent acquisition strategies.
- Contribute to business development efforts by identifying new client opportunities.
- Mentor and support junior members of the recruitment team.
- Maintain accurate and up-to-date candidate and client records in the recruitment database.
- Ensure a positive candidate experience throughout the recruitment process.
Qualifications:
- Proven experience as a Recruitment Consultant, with a minimum of 4 years, preferably specializing in the technology sector.
- Demonstrable success in meeting and exceeding recruitment targets.
- In-depth knowledge of the technology market and key skill sets.
- Excellent understanding of various sourcing techniques and recruitment tools.
- Strong business development and client relationship management skills.
- Exceptional negotiation, communication, and interpersonal abilities.
- Ability to work effectively in a fast-paced, target-driven environment.
- Resilience, a proactive attitude, and a strong work ethic.
- Bachelor's degree in Business, Marketing, Human Resources, or a related field is preferred.
- Experience using Applicant Tracking Systems (ATS).
This is an excellent opportunity to advance your recruitment career, working in a hybrid model from our offices in Liverpool .
Senior Recruitment Consultant - Technology
Posted 2 days ago
Job Viewed
Job Description
Responsibilities:
- Manage the full recruitment lifecycle for technology roles, from client brief to candidate placement.
- Proactively source and identify high-calibre technology candidates through various channels.
- Build and maintain strong, long-lasting relationships with key clients within the technology sector.
- Conduct thorough candidate screening, interviewing, and assessment to ensure suitability.
- Negotiate job offers and facilitate the onboarding process for successful candidates.
- Develop and implement effective recruitment strategies to meet client demands.
- Stay up-to-date with the latest trends and developments in the technology recruitment market.
- Achieve and exceed personal and team recruitment targets.
- Contribute to the continuous improvement of recruitment processes and methodologies.
- Maintain accurate candidate and client records in the recruitment database.
- Minimum of 4 years of experience in recruitment, with a strong focus on technology roles.
- Proven track record of success in managing client relationships and achieving placement targets.
- In-depth knowledge of the technology landscape and in-demand skill sets.
- Excellent understanding of various sourcing and recruitment methodologies.
- Strong negotiation, communication, and interpersonal skills.
- Ability to work independently, manage time effectively, and thrive in a remote work environment.
- Proficiency in using recruitment CRM/ATS systems.
- A proactive and results-oriented approach to recruitment.
- Bachelor's degree in Business, Human Resources, or a related field (or equivalent experience).
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Senior Educational Technology Specialist
Posted 2 days ago
Job Viewed
Job Description
Key responsibilities include:
- Evaluating, recommending, and implementing new educational technologies to support teaching and learning.
- Providing expert support and training to faculty and students on the use of the LMS and other digital learning tools.
- Developing and maintaining high-quality digital learning resources and content.
- Collaborating with academic departments to integrate technology effectively into their curriculum design.
- Troubleshooting technical issues related to educational software and hardware.
- Staying abreast of emerging trends and best practices in educational technology and digital pedagogy.
- Managing the lifecycle of educational technology projects, from conception to completion.
- Developing and delivering professional development workshops for staff.
- Ensuring the accessibility and usability of digital learning environments.
- Contributing to the development of the institution's overall digital strategy.
The ideal candidate will possess a strong understanding of learning theories and pedagogical approaches, coupled with extensive experience in managing and supporting educational technology platforms. Proficiency with major LMS platforms (e.g., Moodle, Blackboard, Canvas) and a range of digital content creation tools is essential. Excellent training, communication, and project management skills are required. A background in education or instructional design, alongside technical expertise, will be highly valued. This hybrid role offers the opportunity to shape the future of digital learning.
Senior Technical Recruiter (Technology)
Posted 6 days ago
Job Viewed
Job Description
Key Responsibilities:
- Manage the end-to-end recruitment process for technology roles across various industries.
- Develop and implement effective sourcing strategies to identify and attract qualified candidates.
- Conduct in-depth candidate screening, including technical assessments and behavioral interviews.
- Build and maintain strong relationships with technology professionals and passive candidates.
- Partner closely with clients to understand their hiring needs and provide market insights.
- Negotiate offers and facilitate the onboarding process for placed candidates.
- Contribute to business development efforts by identifying new client opportunities.
- Stay abreast of trends in the technology talent market and recruitment best practices.
- Maintain accurate candidate and client data in the applicant tracking system (ATS).
- Bachelor's degree in Business, Human Resources, or a related field, or equivalent experience.
- Minimum of 4-6 years of experience in technical recruitment, preferably within a recruitment agency.
- Proven ability to recruit for a wide range of technology roles (e.g., software engineering, data science, cybersecurity, cloud).
- Deep understanding of the technology industry and in-demand skills.
- Proficiency with applicant tracking systems (ATS) and various recruitment tools.
- Excellent sourcing, interviewing, and negotiation skills.
- Strong communication, interpersonal, and relationship-building abilities.
- Ability to work independently and manage workload effectively in a remote environment.
Senior Account Manager - Technology
Posted 6 days ago
Job Viewed
Job Description
Key Responsibilities:
- Manage and nurture relationships with existing key accounts, ensuring high levels of client satisfaction and retention.
- Develop and execute strategic account plans to achieve long-term sales success.
- Identify and pursue new business opportunities within target markets and existing accounts.
- Conduct product demonstrations and present solutions to prospective clients.
- Negotiate contracts and close sales agreements.
- Collaborate with internal teams (e.g., pre-sales, support, marketing) to ensure seamless client delivery.
- Track sales performance metrics and provide regular reports to management.
- Stay updated on industry trends, competitor activities, and emerging technologies.
- Build strong rapport and trust with clients at all levels of an organization.
- Contribute to sales strategy development and market feedback.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field.
- Minimum of 5 years of experience in a sales or account management role, preferably within the technology sector.
- Proven ability to meet and exceed sales targets.
- Strong understanding of IT solutions, software, or hardware.
- Excellent negotiation, presentation, and communication skills.
- Demonstrated ability to build and maintain strong client relationships.
- Proficiency in CRM software (e.g., Salesforce) and sales tools.
- Self-motivated, results-oriented, and able to work effectively in a hybrid environment.
- Ability to travel occasionally to client sites as needed.
- Based within commuting distance of our Liverpool, Merseyside, UK office.