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Sales Assistant / Customer Advisor

Looking for a retail role where you can help people, learn new skills, and be part of a team that loves the outdoors?
We’re hiring Sales Assistants/ Customer Advisors to:

• Give friendly advice to customers
• Get full training on specialist services like boot fitting and gait analysis
• Enjoy 40 – 60% discount on top outdoor brands
• Work 24 hours per week in a fun, active environment with a like-minded team

Sound interesting? Read on to learn more.

About us

We believe life’s better when it’s lived outdoors. Whether it’s hiking up hills, swimming in wild water, or just stepping away from the screen, being in nature helps us feel human again. But getting out there starts with having the right kit – and that’s where you come in. We're looking for a Sales Assistant – known in our team as a Customer Advisor – to help support all kinds of adventure. From experienced hikers to weekend walkers, you’ll give friendly, helpful advice and make sure they find the gear that suits them.

We’re part of the Cotswold Outdoor Group, which also includes Runners Need and Snow + Rock. Together, we offer trusted outdoor brands, expert advice, and a real commitment to protecting the planet.

Whether it’s your first job or your next step, we’ve got great opportunities to learn, grow, and be part of something bigger.

What you'll be doing

As part of our store team you’ll be working with friendly people who enjoy the outdoors, just like you. You’ll help customers reconnect with nature by making sure they leave with the right kit, whatever the elements throw at them. Each day you can expect to:

• Deliver a standout shopping experience by understanding each customer’s needs and helping them find the right outdoor gear
• Build trusted product knowledge through expert training and hands-on experience, so you can offer reliable advice
• Learn and deliver specialist services like gait analysis, boot fitting and rucksack fitting – we’ll give you all the training you need to support every customer’s journey
• Be part of a flexible team, with weekend shifts included so we can help customers when they need us the most

We're looking for someone who.

• Enjoys helping people and providing great customer service
• Communicates well and can talk to different kinds of people
• Is organised and can handle more than one task at a time
• Is eager to learn about the outdoors and the products we sell

What you'll get from us

We know that great people make a great team, so we make sure you feel valued and supported. Here’s what you’ll get when you join us:

• Starting salary of £12.46 per hour (£0.45 per hour if you’re under 21)
• Support for your wellbeing with free, confidential help available any time through our Employee Assistance Programme
• Ongoing training and learning including expert sessions from top outdoor brands and our in-house development team to help you grow your skills and confidence
• 40 – 60% discount on our full range of outdoor clothing and gear
• Up to 33 days holiday (depending on your role and hours) with the option to buy more
• Yearly bonus of up to £750 based on how many hours you work)
• Discounts on everyday essentials like shopping, dining, fitness and entertainment through our perks platform

Everyone's welcome

We welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs.

We want to hear your voice so encourage you to write your own application and use AI tools sparingly. We’re looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI-generated may not stand out.

Sales Assistant / Driver

Crown Paints are looking to recruit a permanen Sales Assistant / Driver to join our fantastic team at our Bridlington store.

• The role is a permanent, part-time position working 25 hours per week  (Monday - Friday and some Saturdays on a rota basis).
• In return, we are offering you a salary of £12.21 per hour  + bonus + excellent benefits package.

What can you expect from this role?

As a Sales Assistant/Driver you will work alongside the store team, collaboratively supporting our Store Manager, in delivering a sustainable and profitable sales growth for Crown Paints. A positive and motivated approach will be key when contributing to the store's targets, driving innovative yet effective sales with our range of decorative paints and sundry items.

The Bridlington Crown Decorating Centre (CDC) is a lively store and plays a pivotal role within our national network, currently made up of 145 stores across the UK. Our customer base varies from passing one-off retail customers through to builders and trades people who hold accounts and maintain repeat business. A key part of your role will be to identify potential new customers, establish positive relationships and open customer accounts regularly.

What’s in it for you?

At Crown Paints we take pride in our warm and inclusive culture, excellent working conditions and offer an attractive reward package that includes:

• 36 days annual leave (including bank holidays and a paid mandatory store closure period ie. Christmas)
• £12.21 per hour plus the opportunity to earn up to a 25% performance bonus each quarter
• Purchase a generous amount of significantly discounted paint for personal use 
• A fantastic pension plan where the Company will match, and even double your contribution
• Employee Assistance Programme (EAP) - 24/7 access to confidential support via an employee helpline with qualified counsellors
• Health & wellbeing perks - a range of medical dental and optical treatments for you and your family
• No nights and no Sundays!
• Eating out & leisure discounts available
• Cycle to Work Scheme
• Retail discounts
• Training and development throughout your role

Who are we looking for?

We’re looking for individuals who:

• Possess strong sales/retail experience
• Are passionate about providing excellent customer service
• Are confident making sales calls and are driven to hit sales targets
• Are a team-player and adaptable to meet the needs of customers
• Can work independently when required
• Has a valid UK driving licence and is happy to carry out daily delivery services for customers
• Can lift to 20kg

Does this sound like you?

Apply today and start your journey with Crown Paints!

More about Crown Paints & Hempel

Crown Paints have been manufacturing paint for longer than most, over 200 years in fact, with over 60 years proudly holding the Royal Warrant. It’s fair to say that we know our craft; however, what really sets Crown apart is the support we provide for cultural, humanitarian and scientific causes across the world.

Alongside our owners, The Hempel Foundation, we place a special focus on education for children in need and are proud to support the education of over 55,000 children across 22 projects worldwide. You can therefore guarantee here at Crown – It’s not just paint. It’s personal!

We are committed to promoting a workplace that values unique backgrounds, perspectives, and talents. Creating an inclusive environment where each employee can bring their authentic selves to work is crucial for our success in shaping a brighter future with sustainable coating solutions.

Hours of work: 21.5 hours per week

Shifts: Monday 6am-11.30am, Thursday 5.30pm - 10.00pm, Saturday 12pm-6pm, Sunday 5.30pm-10pm 

Site Location: Brough Road, South Cave, East Yorkshire, HU15 2DA

What you'll be doing:

• Providing world-class customer service
• Monitoring the store and forecourt
• Authorising fuel pumps and serving customers
• Handling cash
• Assisting with stock, such as deliveries, re-stocking shelves, rotating stock, date checking
• Providing advice to customers on shop products, services and offers
• Keeping the whole site looking clean and tidy at all times
• Be aware of security within the store and on the forecourt
• Providing support and cover for holidays and sickness when required
• Regular training to support your role development

Requirements

Who you'll be:

• Great with people and a team player
• Passionate about customer service
• Flexible and keen to support the team when needed - including the odd bit of holiday & absence cover
• ‘Hands on’ and can use their own initiative
• Positive, approachable, and professional
• Friendly and engaging
• A team player who can also work independently
• Keen to learn more and develop further skills

Benefits

What you can get:

• Up to £13.10 per hour, paid weekly
• Up to £500 bonus opportunity per yearly
• 10% in-store discount
• Access to thousands of big brand retail discounts (including cinema tickets, groceries, travel, day trips and many more).
• Free emotional, practical & financial support through GroceryAid
• Length of service, big birthday & milestone celebrations
• Five paid volunteering days per year
• Plus many more