1010 Tourism jobs in Whitstable

Our client, is currently seeking a dedicated individual for a Customer Service role based in Kent. This ongoing contract offers a unique opportunity to support customers through excellent customer service

• Providing exceptional customer service and promptly addressing customer enquiries
• Handling administrative tasks including data entry, file management, and documentation
• Maintaining accurate records of customer interactions and transactions
• Coordinating with internal teams to resolve customer issues efficiently
• Processing service requests and ensuring timely follow-ups

• Experience in an administrative or customer service role
• Excellent communication and interpersonal skills
• Strong organisational and multitasking abilities
• Proficiency in Microsoft Office Suite and other common office software
• Ability to handle and resolve customer complaints with professionalism
• Good problem-solving skills and attention to detail
• Ability to work effectively both independently and as part of a team
• Understanding of customer service principles and practices

• Stable and ongoing contract
• Opportunity to develop and refine your customer service and administrative skills
• Supportive and collaborative work environment
• Involvement in a crucial sector providing essential services

If you are a motivated individual with a passion for customer service and administrative tasks, we encourage you to apply now to join our client's team in Kent.

Our client, is currently seeking a dedicated individual for a Customer Service role based in Kent. This ongoing contract offers a unique opportunity to support customers through excellent customer service

• Providing exceptional customer service and promptly addressing customer enquiries
• Handling administrative tasks including data entry, file management, and documentation
• Maintaining accurate records of customer interactions and transactions
• Coordinating with internal teams to resolve customer issues efficiently
• Processing service requests and ensuring timely follow-ups

• Experience in an administrative or customer service role
• Excellent communication and interpersonal skills
• Strong organisational and multitasking abilities
• Proficiency in Microsoft Office Suite and other common office software
• Ability to handle and resolve customer complaints with professionalism
• Good problem-solving skills and attention to detail
• Ability to work effectively both independently and as part of a team
• Understanding of customer service principles and practices

• Stable and ongoing contract
• Opportunity to develop and refine your customer service and administrative skills
• Supportive and collaborative work environment
• Involvement in a crucial sector providing essential services

If you are a motivated individual with a passion for customer service and administrative tasks, we encourage you to apply now to join our client's team in Kent.

Customer Service Advisor

Dartford

Full Time - Monday - Friday 8am - 5pm

Do you have office based Customer Service experience?

Are you confident talking to clients and processing queries onto the system?

We are working with our client based in Dartford to recruit a Customer Service Advisor to join their team on a Temporary basis for a minimum of 6 weeks.

Key Duties:

- Answering incoming calls

- Logging client requests

- Process invoice paperwork

The main duty of the role is to answer inbound calls and assist with client queries, due to the immediate nature of the recruit the client can only consider candidates who are available immediately.

Apply online today to be considered for an immediate start.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Company Profile

Working for an expanding family run business you will be confident to lead the customer service team and ensure tasks and roles are being completed on time and correctly.

To excel within this role, you will need to have great communication skills, manage your time effectively and understand what business critical tasks are and what will benefit the customer experience most.

The company is in a lovely rural setting therefore, candidates must be able to drive.

This is a full-time office-based position with the working hours of Monday to Friday 08:00 to 17:00.

Key duties & responsibilities of Customer Service Manager

• Keep speed and customer satisfaction at the heart of every decision
• Lead the customer service executives
• Ensuring all orders are despatched same day to warehouse
• Monitor couriers on time deliveries and report any instances to the operations team
• Manage the customer service tickets to ensure repairs and services are monitored within your timelines
• Monitor equipment repairs and warranties and communicate manufacturer delays to Procurement
• Manage email boxes and ensure responses are made within 24 hours
• Monitor back orders and ETAs
• Maintain communication with the sales & marketing team of operational changes
• Weekly reporting

Required qualifications, knowledge, experience & skills of Customer Service Manager

• Proven experience in a customer service leadership or supervisory role
• Strong communication skills, both verbal and written, with the ability to handle escalations professionally
• Team leadership and coaching abilities, with a focus on motivation and performance improvement
• Excellent problem-solving skills and the ability to make decisions under pressure
• Customer-focused mindset with a passion for delivering high-quality service
• Organisational and time management skills, with the ability to prioritise tasks effectively
• Experience with CRM systems and customer service software
• Ability to analyse service metrics and implement improvements
• Adaptability to change and a proactive approach to continuous improvement
• IT proficiency, including Microsoft Office (especially Excel, Word, and Outlook)

Benefits

• Annual profit related bonus capped at 12% paid quarterly
• Private healthcare for family
• Pension
• Long service awards

Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained.

Job Title: Customer Service Advisor
Job Type: Full time/permanent
Salary: 25,000 - 26,000 per annum (dependent on experience)
Hours of work: Monday to Friday 08:30 - 17:00

The ideal candidate will have a strong background in administration, exceptional customer service skills and the ability to build rapport with customers.

Key Responsibilities:

• Provide excellent customer service to clients
• Manage customer enquiries and resolve issues in a timely and professional manner
• Build and maintain strong relationships with clients to ensure customer satisfaction
• Process orders, track shipments, and update clients on delivery status
• Collaborate with internal teams to address customer needs and concerns
• Assist with account management duties, including updating customer profiles and managing contracts
• Keep accurate records of customer interactions and transactions
• Identify opportunities to upsell or cross-sell products and services to clients

Skills and Qualifications:

• Proven experience in customer service and administration
• Excellent communication and interpersonal skills
• Ability to build rapport with clients and maintain positive relationships
• Proficiency in using CRM software and other relevant tools

Customer Service Administrator - Rainham

26,000 - 28,000 DOE

This is a fantastic opportunity to be part of a forward-thinking company.

Key Responsibilities:

• Engage with customers via phone, email, and chat to resolve inquiries and provide support
• Maintain detailed records of customer interactions and feedback
• Collaborate with team members to continuously improve customer satisfaction
• Addressing customer enquiries, resolving issues, and providing top-notch support

What you need:

• Previous experience in customer service
• Strong communication and interpersonal skills
• Excellent problem-solving abilities and attention to detail
• Positive attitude and a team player mentality

What We Offer:

• Exciting and supportive work environment
• Opportunities for professional growth and development

Apply now for immediate consideration!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Customer Service Advisor !

Maidstone based

Salary: 26,000
Start date: ASAP
Hybrid working: 4 days working from home / 1 in office

Our client, a well-established and growing business based in Maidstone, is looking to recruit a Digital Customer Support Executive to join their team on a hybrid working basis. This is a fantastic opportunity for a candidate with strong administrative and customer service skills, particularly in a digital environment, to contribute to a friendly and supportive organisation.

The successful candidate will be responsible for handling live chat enquiries, email support, and administrative tasks to ensure smooth customer interactions and back-office processes. The role offers a great balance of home and office working, with four days from home and one day in the office each week.

Apply now for immediate consideration!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Job Title : Customer Service Advisor
Location : Maidstone, Kent
Rate: 17.28 per hour
Contract : 12 months with possible extension

Job Purpose

This role is responsible for safely and efficiently scheduling field resources, including direct staff and contractors to carry out tasks. It also involves frequent interaction with external customers to ensure exceptional service delivery and enhance operatio.

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Job Title: Customer Service Advisor

Location: Unit 14 Quarry Wood Industrial Estate, Mills Road, Aylesford, ME20 7NA

Salary: £20,696.20

Job Type: Permanent, Term Time

Are you enthusiastic, passionate and looking to join a fast-paced customer service team?

Were on the lookout for a Customer Service Advisor who will ensure our customers always receive an efficient, professional, and positive experience.

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