169 Vice President Of Operations jobs in London

This role is based in London, Dublin or South Wales.

We are seeking an experienced Vice President of Site Operations to oversee the overall site operations at our UK, Ireland and South Africa Campus’s. This critical leadership role will manage a team of directors and will be responsible for the workflow of all campus activities, ensuring exceptional service and 100% uptime across our portfolio. The successful candidate will drive continuous improvement by measuring metrics and KPIs consistently, sharing best-in-class processes across campuses, and developing additional standards for maintenance, budgeting, and scaling efforts. This role will also collaborate with Design, Engineering, and Construction teams to optimize construction costs while maintaining site availability and performance.

Essential Job Functions

• Oversee the management and administration of operations functions at our UK, Ireland and South African properties, ensuring safe, reliable and efficient operations
• Lead a team of site operations directors responsible for each campus, fostering a team-oriented environment through positive feedback and accountability
• Ensure availability and capacity targets are achieved and maintained for all data centres and technical infrastructure.
• Use performance data to evaluate and suggest cost-effective improvements to enhance service and operating efficiency.
• Hold’s teams accountable on preventive/corrective maintenance of facility equipment, critical and non-critical alike.
• Protect and improve the value of assets by ensuring that building machinery and systems meet or exceed expected life spans.
• Demonstrate the ability to understand the engineering design and operational aspects of the base building systems and can recognize system performance deficiencies and respond to operational and emergency situations.
• Responsible for ALL Key Performance indicators across operational sites within your region
• Drive the development and implementation of improved standards for maintenance, budgeting, and scaling efforts.
• Collaborate with peers and the COO to determine appropriate team performance goals and manage them to completion.
• Conduct performance reviews, seek input, and provide feedback and coaching to manage individuals and the team.

Job Requirements

• Bachelor’s degree in engineering, Facilities Management, or related field; advanced degree preferred.
• Minimum of 10-15 years of progressive experience in site operations or facilities management, with at least 5 years in a senior leadership position.
• Proven experience in the data centre industry.
• Strong knowledge of industry Safety, certifications, compliance frameworks
• Track record of excellent communication, interpersonal, and stakeholder management skills, with the ability to influence and collaborate effectively across all levels of the organization.
• Strategic problem solver with a hands-on approach to problem-solving and a passion for operational excellence.
• Experience leading and developing high-performing teams in a fast-paced, dynamic environment.
• Strong knowledge of building systems and machinery, with the ability to recognize performance deficiencies and respond to operational and emergency situations.
• Demonstrated expertise in reliability engineering and project management.
• Consistent track record of excellent internal and external customer service.
• Travel required is expected to be up to 25% but may increase over time as the business evolves.

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

Job Description

This role is based in London, Dublin or South Wales.

We are seeking an experienced Vice President of Site Operations to oversee the overall site operations at our UK, Ireland and South Africa Campus’s. This critical leadership role will manage a team of directors and will be responsible for the workflow of all campus activities, ensuring exceptional service and 100% uptime across our portfolio. The successful candidate will drive continuous improvement by measuring metrics and KPIs consistently, sharing best-in-class processes across campuses, and developing additional standards for maintenance, budgeting, and scaling efforts. This role will also collaborate with Design, Engineering, and Construction teams to optimize construction costs while maintaining site availability and performance.

Essential Job Functions

• Oversee the management and administration of operations functions at our UK, Ireland and South African properties, ensuring safe, reliable and efficient operations
• Lead a team of site operations directors responsible for each campus, fostering a team-oriented environment through positive feedback and accountability
• Ensure availability and capacity targets are achieved and maintained for all data centres and technical infrastructure.
• Use performance data to evaluate and suggest cost-effective improvements to enhance service and operating efficiency.
• Hold’s teams accountable on preventive/corrective maintenance of facility equipment, critical and non-critical alike.
• Protect and improve the value of assets by ensuring that building machinery and systems meet or exceed expected life spans.
• Demonstrate the ability to understand the engineering design and operational aspects of the base building systems and can recognize system performance deficiencies and respond to operational and emergency situations.
• Responsible for ALL Key Performance indicators across operational sites within your region
• Drive the development and implementation of improved standards for maintenance, budgeting, and scaling efforts.
• Collaborate with peers and the COO to determine appropriate team performance goals and manage them to completion.
• Conduct performance reviews, seek input, and provide feedback and coaching to manage individuals and the team.

Job Requirements

• Bachelor’s degree in engineering, Facilities Management, or related field; advanced degree preferred.
• Minimum of 10-15 years of progressive experience in site operations or facilities management, with at least 5 years in a senior leadership position.
• Proven experience in the data centre industry.
• Strong knowledge of industry Safety, certifications, compliance frameworks
• Track record of excellent communication, interpersonal, and stakeholder management skills, with the ability to influence and collaborate effectively across all levels of the organization.
• Strategic problem solver with a hands-on approach to problem-solving and a passion for operational excellence.
• Experience leading and developing high-performing teams in a fast-paced, dynamic environment.
• Strong knowledge of building systems and machinery, with the ability to recognize performance deficiencies and respond to operational and emergency situations.
• Demonstrated expertise in reliability engineering and project management.
• Consistent track record of excellent internal and external customer service.
• Travel required is expected to be up to 25% but may increase over time as the business evolves.

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

**Excited to grow your career?**
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Independent Compliance Risk Management (ICRM) Markets.
By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
**Team/Role Overview**
The role holder will serve as a Product Officer responsible for assisting with internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise. In addition, engages with the ICRM Product and Function coverage teams, in order to partner to develop and apply ICRM program solutions that meet the ICRM Markets function and customer needs in a manner consistent with the Citi program framework. Primary responsibilities include monitoring compliance risk behaviours and providing day-to-day Compliance advice relating to the supported function/business/product and guidance on function/business/product rules/laws and interpretation on internal policies and procedures.
**What you will do**
+ Assisting in the design, development, delivery and maintenance of best-in-class Compliance, programs, policies and practices for ICRM.
+ Providing guidance on rules and regulations relating to function/business/product operational issues, as well as, provide transactional approvals and interpretation of internal compliance policies.
+ Assisting with regulatory inquiries and/or examinations. This may include coordination with regulators and other parties.
+ Collaborating with other internal areas including: Legal, Business Management, Operations, Technology, Finance, other Control Functions, and In-Business Risk to address compliance issues which may impact the supported function/business/product.
+ Assisting in the development and administration of Compliance training for the supported function/business/product.
+ Researching any new reform rules and rule changes and implementing policies, procedures or other controls necessary to comply with the rules.
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**What we will need from you**
+ Previous experience within similar role within financial services
+ Previous experience within Markets Compliance function.
+ Strong knowledge of Compliance laws, rules, regulations, risks and typologies
+ Must be a self-starter, flexible, innovative and adaptive
+ Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
+ Strong written and verbal communication and interpersonal skills
+ Ability to both work collaboratively and independently; ability to navigate a complex organization
+ Advanced analytical skills
+ Excellent project management and organizational skills and capability to handle multiple projects at one time
+ Proficient in MS Office applications (Excel, Word, PowerPoint)
+ Demonstrated knowledge in area of focus
+ Relevant certifications desirable
**Education**
Bachelor's degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; strong working knowledge of function/business/product supported and the related operations and financial requirements; Advanced degree preferred
**What we can offer you**
By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (annually reviewed), and enjoy a whole host of additional benefits such as:
+ Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
+ A discretional annual performance related bonus
+ Private medical insurance packages to suit your personal circumstances.
+ Employee Assistance Program
+ Pension Plan
+ Paid Parental Leave
+ Exclusive discounts for employees, family, and friends
+ Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
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**Job Family Group:**
Compliance
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**Job Family:**
Business Compliance Risk Management
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**Time Type:**
Full time
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**Most Relevant Skills**
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Do you want your voice heard and your actions to count?**
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The Operations DX & Transformation Office is a newly established team responsible for supporting Operations to enhance productivity, and will play a pivotal role in driving efficiency. The team will leverage tools such as business process reengineering (BPR) and outsourcing/offshoring, a broad range of digitalisation (DX) tools including automation, digitisation / OCR, artificial intelligence (AI) and workflow.
**Main Purpose of the Role**
We are seeking an experienced Change & Transformation AVP with strong business analysis skills to support the Operations DX &Transformation Office to analyse and deliver key initiatives to realise efficiency and productivity gains utilising a broad range of tools/levers.
**Key Responsibilities**
Given the nature of the function, the role will need to flex as required to the needs of each particular project, and the overall programme. The broad based responsibilities are as follows:
+ Support establishing and embedding the **Operations DX & Transformation Kaizen framework** . Align to wider DX & Transformation strategy.
+ **Identify** Opportunities for improvements across EMEA Operations
+ **Business Process Re-engineering:** Review processes and clearly articulate the problem statement, analyse requirements and identify an appropriate solution/ solution(s). Prepare 'as is' process flow diagrams and summarise these at a 'management level' to articulate key points.
+ **Propose improvements** using a broad set of Transformation levers
+ **Delivery:** Develop and execute comprehensive project plans for initiatives, considering scope, timelines, and resource requirements, and adhering to the PDLC. Track and report key performance indicators, project milestones. Identify and mitigate risks, proactively addressing challenges to ensure successful project delivery within established timelines and budgets.
+ **Benefits definition and tracking:** Determine appropriate metrics for ROI / benefits tracking.
+ **BAU handover:** Ensure appropriate handover to BAU with clear documentation as required.
+ **DX & Transformation Office Governance:** Support the establishment of appropriate governance frameworks for the initiatives delivered by the Operations DX & Transformation Office.
+ **Communications:** Support the communications agenda for the programme, including key committee updates.
+ **Horizon scanning:** Stay informed about industry trends, emerging technologies, and best practices in AI, digitalization, and broader transformation, ensuring the organization remains at the forefront of innovation.
+ **Relationships:** Establish and maintain strong relationships with internal stakeholders, external partners, vendors, and consultants to leverage expertise and resources for project success.
+ **Change Agent** - be a strong advocate for Change and Transformation to support Operation's strategy to provide timely, accurate and appropriate services.
**Work Experience**
+ Ideally consultancy background, with experience delivering similar transformation initiatives.
+ Proven experience managing transformation initiatives, demonstrating successful delivery of projects from initiation to completion.
+ Proven experience in business analysis on a range of transformation initiatives.
+ Proven experience with a range of transformation tools, including business process re-engineering, automation, Intelligent Automation, etc, and their application to business processes.
**Skills and Experience**
**Functional / Technical Competencies:**
+ Good understanding of corporate & investment banking operating model, front to back, and the opportunities and challenges confronting the organisation
+ Strong understanding of Change Management and project delivery, and familiarity with project management methodologies.
+ Strong planning and prioritisation skills
+ Excellent communication skills (verbal, written and presentation), able to communicate concepts clearly, concisely and accurately, adapting as required for the intended audience.
+ Sound stakeholder management skills with an ability to operate with individuals at all levels, with a proven ability to present and challenge
+ Sound understanding of governance, risk and control frameworks, both for Change and the wider organisation
+ Calm approach, with the ability to work well in a pressurised and fast paced environment, operate with urgency, manage large workloads, appropriately prioritise and deliver to tight deadlines.
**Personal Requirements**
+ A structured and logical approach to work
+ A creative and innovative approach to work
+ Strong problem solving skills
+ Excellent interpersonal skills
+ Excellent attention to detail and accuracy
+ Strong communication (verbal and written), analytical and numerical skills
+ Results driven, with a strong sense of accountability
+ A proactive, motivated approach
+ Strong decision making skills, the ability to demonstrate sound judgement
+ Strong problem solving and decision making skills
+ Adaptable and flexible to suit the needs of the role, including minimum 3 days in the office
+ Strong excel, powerpoint, word and MS project skills
+ Personal alignment to MUFG Values
+ Integrity & Responsibility
+ Professionalism & Teamwork
+ Challenge ourselves to grow
+ Personal alignment to EMEA Cultural Principles
+ Client Centric
+ People Focused
+ Listen Up, Speak Up
+ Innovate & Simplify
+ Own & Execute
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute

The Securities & Derivatives Sr Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to process orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to ensure the seamless delivery of securities and derivatives transactions.
**Responsibilities:**
+ Develop and implement business initiatives, client solutions, or projects affiliated with securities and derivatives settlement
+ Solve complex inquiries, conduct discovery and complete due diligence activities for client requests
+ Provide detailed analysis of escalated issues when necessary and recommend actions for resolution
+ Contribute to processing standards and expectations for securities and derivatives processing teams
+ Develop and implement business plans, policies, and procedures that offer solutions and cost saving opportunities
+ Manage daily performance related to securities and derivatives post-settlement activities of operations processes
+ Propose solutions to implement settlement process improvements, client service enhancements, or overall technology enhancements
+ Coordinate with internal and external clients to assess service quality and identify areas for improvement
+ Act as an advisor to new/junior staff
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
**Qualifications:**
+ Significant relevant experience
+ Required licensing/registration: Series 9
+ People management experience
+ Consistently demonstrates clear and concise written and verbal communication skills
**Education:**
+ Bachelor's Degree/University degree or equivalent experience
+ Master's degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
+ Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
+ A discretional annual performance related bonus
+ Private medical insurance packages to suit your personal circumstances
+ Employee Assistance Program
+ Pension Plan
+ Paid Parental Leave
+ Special discounts for employees, family, and friends
+ Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
**Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.**
#LI-AF4
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**Job Family Group:**
Operations - Transaction Services
---
**Job Family:**
Securities and Derivatives Processing
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Citi is seeking an Assistant Vice President (AVP) candidate within Markets Operations supporting our Exchange Traded Derivatives, OTC Clearing, and FX Prime Brokerage business. Specifically, the role will have a high degree of focus on the tracking and resolving of cash exceptions for Exchange Traded products (Listed Futures - ETD) on markets where CITI has memberships. This includes markets in North America, EMEA and APAC regions. The role requires some knowledge in ETD products and experience on how these products are correctly reconciled across cash types. The candidate will assist in the reconciliation of breaks using CITI internal platforms and partner with internal teams to determine resolutions.
The candidate will report into the Team leader responsible for EMEA ETD Controls and be expected to work with peer colleagues in Tampa, Belfast, London, and Mumbai to assist with break tracking and remedy. The role will join a team of 10 people and will be at the individual contributor level with a high degree of autonomy on investigation, identifying and tracking trends.There is a future significant systems upgrade where the candidate will be expected to contribute to design, testing (UAT) and roll-out.
Citi's Markets Operations group provides a full suite of strategic advisory and financing products to multinational and local corporations, financial and public sector institutions, governments, privately held businesses, and many of the world's most successful and influential individuals and families in more than 160 countries and jurisdictions. We provide world-class financial products and services as diverse as the needs of the thousands of corporations, institutions, governments and investors we serve. With trading floors in more than 80 countries, we work to enrich the relationships, products and technology that define our market-making presence. The breadth, depth and strength of our sales and trading, distribution and research capabilities span a broad range of asset classes, currencies, sectors and products - including equities, commodities, credit, futures, foreign exchange (FX), emerging markets, G10 rates, municipals, prime finance and securitized markets.
Citi's Futures and Derivatives Clearing business consolidates Futures, OTC Derivatives and FX Prime Brokerage activity to provide clients with a comprehensive and consistent service experience
Citi Futures is one of the world's largest participants in exchange-traded derivative markets and has also established itself as a market leader in the evolving OTC Clearing world.
**Responsibilities:**
+ Day to day reconciliation of ETD cash types with a major focus on Exchange Fees and "pass-through" cash types (approx. team size 10)
+ Fixing issues that are found and partner with Tech and other teams to fix at source.
+ Communication to client service representatives and internal CITI traders on any adjustments required.
+ Contribute to balance sheet control to ensure accuracy of revenue and transaction expense settled.
+ Identify opportunities to improve controls and simplify processes and take ownership to effect change.
+ Drive and lead project initiatives relating to team to ensure resource management and execution of key deliverables.
+ Prepare status updates for key stakeholders in a clear and articulate manner that suits the lens of the audience.
+ Adhere to all control, compliance and regulatory requirements impacting function.
+ Exception reporting and appropriate escalation of issues to Senior Management.
+ Responsible for hiring, training, people development and contributing to regional initiatives on an ongoing basis.
+ Provide leadership, direction, strategy, oversight and advocacy for functions and processes supported.
+ Provide thought leadership to Senior Management by staying abreast of industry trends, technology advancements and competitor processes and procedures.
+ Be fully accountable for ensuring team budget and efficiency targets are met annually.
**Qualifications:**
+ Relevant experience related to Futures (ETD) Clearing and/or Markets Operations.
+ Experience with Reconciliations or Trade matching or Fees and Brokerage relating to ETD products and controls best practices.
+ Demonstrated strong process improvement
+ Ability to communicate in a compelling manner with all levels of management and across functional areas - both written and oral. Across global boundaries
+ Ability to operate in a highly matrixed and ambiguous environment, navigate through the global framework, handle conflicting priorities with effective time management and problem-solving skills.
+ Deeply curious on the "why" behind the "what". We require someone energetic who has an appetite to continuously improve processes to drive better outcomes and lower risk.
+ Logical, analytic and rationale thinker.
+ Aptitude for assessing levels of risk and discernment to escalate items of potential concern while addressing remediation plans.
**Education:**
+ Bachelor's/University degree or equivalent experience.
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
+ Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
+ A discretional annual performance related bonus
+ Private medical insurance packages to suit your personal circumstances
+ Employee Assistance Program
+ Pension Plan
+ Paid Parental Leave
+ Special discounts for employees, family, and friends
+ Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
**Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.**
#LI-AF4
---
**Job Family Group:**
Operations - Transaction Services
---
**Job Family:**
Securities and Derivatives Processing
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Our client is seeking an accomplished and visionary Head of Operations Management to lead their expansive operational functions. This influential role, based in **London, England, UK**, offers a dynamic hybrid working environment, blending strategic leadership from the office with the flexibility of remote work. You will be instrumental in shaping and executing the company's operational strategy, driving efficiency, optimizing processes, and ensuring the seamless delivery of services across all departments. This position requires a strategic thinker with a proven track record in managing large-scale operations, optimizing resource allocation, and implementing best practices to achieve ambitious business objectives. You will be responsible for overseeing key operational areas, including supply chain management, logistics, customer service, quality assurance, and business process improvement. The ideal candidate will possess exceptional leadership qualities, strong analytical skills, and the ability to foster a high-performance culture. You will lead and mentor a team of operational managers and staff, promoting collaboration, innovation, and continuous improvement. Key responsibilities include developing operational budgets, managing P&L, identifying cost-saving opportunities, and ensuring compliance with all relevant regulations and standards. A deep understanding of operational excellence frameworks and the ability to leverage technology to enhance operational performance are essential. We are looking for a decisive leader who can navigate complex challenges, drive change initiatives, and deliver measurable results. This is a critical leadership role with significant impact on the company's overall success and growth.

Key Responsibilities:

• Develop and implement comprehensive operational strategies aligned with business goals.
• Oversee daily operations across various departments, ensuring efficiency and effectiveness.
• Lead, mentor, and develop a team of operational managers and staff.
• Manage operational budgets, P&L, and resource allocation to optimize performance.
• Implement and refine operational processes, procedures, and systems for continuous improvement.
• Ensure the highest standards of quality, compliance, and customer satisfaction.
• Drive strategic initiatives for supply chain optimization, logistics, and process enhancement.
• Analyze operational data to identify trends, challenges, and opportunities for improvement.
• Manage relationships with key vendors, suppliers, and external partners.
• Foster a culture of innovation, collaboration, and accountability within the operations team.

Qualifications:

• Bachelor's or Master's degree in Business Administration, Operations Management, or a related field.
• Extensive experience in a senior operations management role, with a proven track record of success.
• Demonstrated expertise in optimizing complex operational processes and driving efficiency.
• Strong leadership, strategic planning, and decision-making skills.
• Excellent financial acumen and experience managing operational budgets and P&L.
• In-depth knowledge of supply chain, logistics, and quality management principles.
• Proficiency in using operational management software and analytics tools.
• Exceptional communication, interpersonal, and stakeholder management skills.
• Experience in a hybrid working environment and managing remote teams is desirable.

Our client, a rapidly expanding organisation known for its innovative business practices, is seeking a visionary and experienced Director of Operations Management to lead their operational strategies. This is a pivotal fully remote role, enabling you to shape and optimise operational frameworks from anywhere in the UK. You will be responsible for overseeing all aspects of operations, driving efficiency, implementing best practices, and ensuring the seamless execution of business objectives.

Key Responsibilities:

• Develop and implement strategic operational plans that align with the company's growth objectives and market position.
• Oversee and manage day-to-day operational activities across various departments, ensuring efficiency and effectiveness.
• Establish key performance indicators (KPIs) for operational success and monitor performance against these metrics.
• Drive continuous improvement initiatives, identifying opportunities to streamline processes, reduce costs, and enhance productivity.
• Develop and implement robust operational policies, procedures, and guidelines.
• Lead, mentor, and develop a high-performing team of operational managers and staff.
• Manage budgets for operational departments, ensuring financial targets are met.
• Oversee supply chain management, logistics, and inventory control where applicable.
• Ensure compliance with all relevant health, safety, and environmental regulations.
• Collaborate with other senior leaders to integrate operational strategies with overall business goals.
• Implement and manage technology solutions to optimise operational workflows.
• Conduct regular performance reviews and provide constructive feedback to team members.

Qualifications:

• A Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field. An MBA or Master's degree is highly preferred.
• A minimum of 10 years of progressive experience in operations management, with a significant portion in leadership roles.
• Proven track record of successfully managing complex operational environments and driving significant improvements.
• Expertise in process optimisation, Lean Manufacturing, Six Sigma, or other continuous improvement methodologies.
• Strong financial acumen, with experience in budgeting and financial management.
• Excellent leadership, team-building, and motivational skills.
• Exceptional analytical, problem-solving, and decision-making abilities.
• Outstanding communication and interpersonal skills, with the ability to influence stakeholders at all levels.
• Experience with project management methodologies and tools.
• Proficiency in operations management software and ERP systems.
• Ability to work autonomously and lead effectively in a fully remote setting.

This is a unique opportunity to lead significant operational transformations within a forward-thinking company and make a substantial impact on its success. If you are a strategic operations leader with a passion for excellence and a proven ability to drive results, we invite you to apply. This role is ideal for experienced leaders who can effectively manage dispersed teams, drawing on their experience within the competitive business landscape typically associated with London .

Our client is looking for a seasoned and strategic Head of Operations Management to lead their operational functions within a prominent organization based in London, England, UK . This leadership role is responsible for overseeing and optimizing all aspects of the company's operational efficiency, driving strategic initiatives to enhance productivity, reduce costs, and ensure the highest standards of service delivery. You will lead a diverse team of operational professionals, fostering a culture of continuous improvement and innovation. Key responsibilities include developing and implementing operational strategies aligned with corporate goals, managing budgets, overseeing supply chain management, and ensuring regulatory compliance. The ideal candidate will possess a deep understanding of operational best practices, lean methodologies, Six Sigma principles, and advanced performance metrics. Exceptional leadership, communication, and change management skills are crucial for this position, as you will be instrumental in driving operational excellence across the organization. Proven experience in managing complex operational environments, particularly within fast-paced sectors, is essential. A bachelor's degree in Business Administration, Operations Management, or a related field is required; an MBA or equivalent master's degree is highly preferred. A minimum of 10 years of progressive leadership experience in operations management is necessary. This is a fantastic opportunity to shape the operational future of a leading company and make a tangible impact on its success.