725 Web Application Engineers jobs in London
Software Solutions Engineer
London, London
NCR Atleos
Posted 13 days ago
Job Viewed
Job Description
**About NCR Atleos**
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
**Title: Software Solutions Engineer**
**Location: Welwyn Office UK**
**Position Summary & Key Areas of Responsibility**
+ Develops scripts / applications / software to deliver efficiencies through automation of installation, deployment, management, and monitoring processes.
+ Actively assist with the development and maintenance of a continuous integration solution.
+ Estimate and commit to delivery of project requirements.
+ Work effectively alone or as part of a team - assisting and mentoring junior staff to develop solutions and best practice procedures.
+ Participate in continuing process improvement initiatives.
+ Coordinate and communicate with other IT departments including PMO, QC, stakeholders, and customers.
+ Author ATM Technical specifications, Software Installation Documentation, & User Guides.
+ Assess requirements & priorities to ensure delivery of the right product at the right time.
+ Provides input on project constraints and dependencies, establishes project acceptance criteria and quality goals.
+ Support QC in the testing process from the design & development of appropriate test cases to the resolution of software issues reported.
+ Manage issue reporting, investigation, resolution, and deployment through JIRA and ServiceNow tickets
+ Support/resolve production issues forwarded by Level 3 Support including the creation of hot fixes.
+ Designs and develops quality, object orientated, testable source code if part of assigned responsibility.
+ Travel - as required to support onsite activities such as customer Pilot installations.
**Preferred Qualifications**
+ Undergraduate degree in Computer Science/Engineering and/or equivalent experience
+ Experience in IT Management;
+ Experience of managing Windows-based Desktop solutions;
+ In depth knowledge of ATM technology infrastructure: including ATM Terminal Software, NDC, CEN/XFS, ATM Security, operation of ATM software platform management tools;
+ Experience in transaction processing platforms, especially Postilion;
+ Experience with Windows scripting languages Batch and Powershell
+ Experience creating HTML pages utilizing CSS and Javascript
+ Experience in defining technical expectations, system requirements and effort estimations for projects
+ Experience working to a change management procedure and working with a change management application, preferably ServiceNow
+ Experience writing technical documents for product releases
+ Ability to investigate reported issues including estimated impact and scale, and providing resolutions
+ Experience working with desktop security solutions, preferably Trellix (McAfee) EPO
+ Experience working with ATM's in a Lab or Production setting, having engaged in terminal software and hardware setup/troubleshooting.
#LI-AG
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
**Title: Software Solutions Engineer**
**Location: Welwyn Office UK**
**Position Summary & Key Areas of Responsibility**
+ Develops scripts / applications / software to deliver efficiencies through automation of installation, deployment, management, and monitoring processes.
+ Actively assist with the development and maintenance of a continuous integration solution.
+ Estimate and commit to delivery of project requirements.
+ Work effectively alone or as part of a team - assisting and mentoring junior staff to develop solutions and best practice procedures.
+ Participate in continuing process improvement initiatives.
+ Coordinate and communicate with other IT departments including PMO, QC, stakeholders, and customers.
+ Author ATM Technical specifications, Software Installation Documentation, & User Guides.
+ Assess requirements & priorities to ensure delivery of the right product at the right time.
+ Provides input on project constraints and dependencies, establishes project acceptance criteria and quality goals.
+ Support QC in the testing process from the design & development of appropriate test cases to the resolution of software issues reported.
+ Manage issue reporting, investigation, resolution, and deployment through JIRA and ServiceNow tickets
+ Support/resolve production issues forwarded by Level 3 Support including the creation of hot fixes.
+ Designs and develops quality, object orientated, testable source code if part of assigned responsibility.
+ Travel - as required to support onsite activities such as customer Pilot installations.
**Preferred Qualifications**
+ Undergraduate degree in Computer Science/Engineering and/or equivalent experience
+ Experience in IT Management;
+ Experience of managing Windows-based Desktop solutions;
+ In depth knowledge of ATM technology infrastructure: including ATM Terminal Software, NDC, CEN/XFS, ATM Security, operation of ATM software platform management tools;
+ Experience in transaction processing platforms, especially Postilion;
+ Experience with Windows scripting languages Batch and Powershell
+ Experience creating HTML pages utilizing CSS and Javascript
+ Experience in defining technical expectations, system requirements and effort estimations for projects
+ Experience working to a change management procedure and working with a change management application, preferably ServiceNow
+ Experience writing technical documents for product releases
+ Ability to investigate reported issues including estimated impact and scale, and providing resolutions
+ Experience working with desktop security solutions, preferably Trellix (McAfee) EPO
+ Experience working with ATM's in a Lab or Production setting, having engaged in terminal software and hardware setup/troubleshooting.
#LI-AG
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
This advertiser has chosen not to accept applicants from your region.
0
Senior Software Engineer - Cloud Solutions
SW1A 0AA London, London
£70000 Annually
WhatJobs
Posted 10 days ago
Job Viewed
Job Description
Our client, a leader in the IT and Software industry, is seeking a highly skilled Senior Software Engineer specializing in Cloud Solutions to join their innovative team in **London, England, UK**. This hybrid role offers the opportunity to design, develop, and deploy scalable and robust cloud-based applications and services. You will be instrumental in architecting solutions on major cloud platforms, driving best practices, and mentoring junior engineers.
Responsibilities:
Responsibilities:
- Design, build, and maintain efficient, reusable, and reliable code for cloud-native applications using languages such as Java, Python, or Go.
- Develop and manage infrastructure as code (IaC) using tools like Terraform or CloudFormation.
- Implement and manage CI/CD pipelines for automated testing and deployment.
- Optimize applications for maximum speed, scalability, and reliability on cloud platforms (AWS, Azure, GCP).
- Troubleshoot, debug, and upgrade existing systems.
- Collaborate with product managers, architects, and other engineers to define software requirements and technical designs.
- Ensure the security and compliance of cloud environments and applications.
- Participate in code reviews, provide constructive feedback, and promote high coding standards.
- Mentor junior software engineers and contribute to the team's technical growth.
- Stay current with emerging cloud technologies and industry trends.
- Contribute to architectural discussions and decision-making processes.
- A Bachelor's degree in Computer Science, Engineering, or a related field; Master's degree preferred.
- 5+ years of professional experience in software development, with a strong focus on cloud computing.
- Proven experience with at least one major cloud provider (AWS, Azure, GCP).
- Expertise in containerization technologies like Docker and orchestration platforms like Kubernetes.
- Strong understanding of microservices architecture and distributed systems.
- Proficiency in one or more programming languages (e.g., Java, Python, C#, Go).
- Experience with relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB, DynamoDB).
- Solid understanding of networking concepts and security best practices in cloud environments.
- Excellent problem-solving, analytical, and debugging skills.
- Strong communication and teamwork abilities.
- Experience with agile development methodologies.
This advertiser has chosen not to accept applicants from your region.
1
Technical Support Officer
Greater London, London
£16 Hourly
Pertemps Harrow
Posted 1 day ago
Job Viewed
Job Description
Job Title: Technical Support Officer - Parking
Contract : Temporary - Ongoing
Location : Harrow Council, Forward Drive, Harrow, HA3 8NT
Salary : 15.78 per hour (PAYE)
Role Overview:
Join Harrow Council's dynamic Parking Services team and help shape the future of the borough's highways. We're seeking a proactive and technically adept individual to provide essential support across parking operations, ensuring smooth service delivery and compliance with regulatory standards.
Key Responsibilities:
About Pertemps:
With nearly six decades of experience, Pertemps Recruitment Partnership is a trusted leader in both permanent and temporary staffing solutions. Recognised by The Sunday Times as one of the Best 100 Companies to Work For-14 years in a row-we pride ourselves on our personal approach and commitment to employee development. As an accredited 'Investor in People', we foster long-term careers and internal growth.
About Harrow Council:
As the 12th largest London borough and one of the UK's most culturally diverse authorities, Harrow offers a vibrant and inclusive working environment. Located just 10 miles from central London, Harrow boasts excellent transport links via the Metropolitan Line, Watford DC Line, and national rail, with easy access to the M1, M25, and A406.
DataProtectionNotice:
YourpersonaldatamaybesharedwithCifas,afraudpreventionagency,tohelpdetectandpreventunlawfulordishonestconduct.Thismayimpactaccesstocertainservicesoremploymentopportunities.Formoreinformation,pleasevisit:(url removed)
Contract : Temporary - Ongoing
Location : Harrow Council, Forward Drive, Harrow, HA3 8NT
Salary : 15.78 per hour (PAYE)
Role Overview:
Join Harrow Council's dynamic Parking Services team and help shape the future of the borough's highways. We're seeking a proactive and technically adept individual to provide essential support across parking operations, ensuring smooth service delivery and compliance with regulatory standards.
Key Responsibilities:
- Process payments for parking permits and maintain accurate records in line with procedural guidelines.
- Respond to service requests related to parking and payments, resolving issues within defined parameters.
- Safeguard and manage valuables including money, keys, and permits, promptly reporting any losses or discrepancies.
- Monitor stock levels of pay-and-display machine components, ensuring timely replenishment and equipment maintenance.
- In-depth knowledge of relevant legislation including the Traffic Management Act 2004 and New Roads and Street Works Act 1991.
- Solid understanding of health and safety regulations and approved codes of practice.
- Familiarity with the London Permit Scheme and its operational framework.
- Flexibility to work across a 24/7 rota, including evenings, weekends, and bank holidays.
- Full, clean UK manual driving licence.
About Pertemps:
With nearly six decades of experience, Pertemps Recruitment Partnership is a trusted leader in both permanent and temporary staffing solutions. Recognised by The Sunday Times as one of the Best 100 Companies to Work For-14 years in a row-we pride ourselves on our personal approach and commitment to employee development. As an accredited 'Investor in People', we foster long-term careers and internal growth.
About Harrow Council:
As the 12th largest London borough and one of the UK's most culturally diverse authorities, Harrow offers a vibrant and inclusive working environment. Located just 10 miles from central London, Harrow boasts excellent transport links via the Metropolitan Line, Watford DC Line, and national rail, with easy access to the M1, M25, and A406.
DataProtectionNotice:
YourpersonaldatamaybesharedwithCifas,afraudpreventionagency,tohelpdetectandpreventunlawfulordishonestconduct.Thismayimpactaccesstocertainservicesoremploymentopportunities.Formoreinformation,pleasevisit:(url removed)
This advertiser has chosen not to accept applicants from your region.
2
Technical Support Engineer
London, London
£45000 - £50000 Annually
Tech-People
Posted 5 days ago
Job Viewed
Job Description
Technical Support Engineer - MVHR & Heat Pumps
Salary: 45,000-50,000 + benefits
Location: London Bridge (Hybrid - office & home-based)
We are working with a small but rapidly growing manufacturer of MVHR (Mechanical Ventilation with Heat Recovery) systems and heat pumps, who are now seeking a Technical Support Engineer to join their expanding team.
In this role, you'll be providing responsive technical support to clients and partners, helping to ensure projects run smoothly and customers are fully supported. You will be the go-to contact for technical queries, troubleshooting, and guidance across the MVHR and heat pump range, with a particular focus on Exhaust Air Heat Pumps (EAHPs).
This is not a sales role, but you will work closely with commercial colleagues, so an ability to build strong customer relationships and communicate technical solutions clearly is key.
Key Responsibilities:
- Provide technical support on MVHR, heat pumps and EAHPs to clients, installers, and partners.
- Respond quickly to technical queries, troubleshooting, and fault resolution.
- Support product testing, commissioning, and ongoing performance improvements.
- Liaise with the sales/commercial team, offering technical expertise during customer discussions.
- Maintain up-to-date technical documentation and training materials.
About You:
- Experience with MVHR and heat pumps (EAHP experience desirable).
- Strong mechanical/engineering background - ideally a degree or equivalent in mechanical, building services, or HVAC engineering.
- Excellent communication skills - able to explain technical issues clearly and confidently.
- A proactive, customer-focused approach, with the ability to respond quickly and effectively.
What's on Offer:
- Salary circa 45,000-50,000 + benefits.
- Hybrid working (London Bridge office + home).
- Opportunity to join a small, innovative manufacturer at an exciting stage of growth.
If you are a Mechanical Site Manager with the required experience and certifications, please contact Lily at Tech-People on (phone number removed) , or email your CV to (url removed)
Tech-People is a leading recruitment agency in M&E and Construction. We are committed to building a diverse workforce that reflects the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
3
Technical Support Officer
Greater London, London
Pertemps Harrow
Posted 1 day ago
Job Viewed
Job Description
Job Title: Technical Support Officer - Parking
Contract : Temporary - Ongoing
Location : Harrow Council, Forward Drive, Harrow, HA3 8NT
Salary : 15.78 per hour (PAYE)
Role Overview:
Join Harrow Council's dynamic Parking Services team and help shape the future of the borough's highways. We're seeking a proactive and technically adept individual to provide essential support across parking operations, ensuring smooth service delivery and compliance with regulatory standards.
Key Responsibilities:
About Pertemps:
With nearly six decades of experience, Pertemps Recruitment Partnership is a trusted leader in both permanent and temporary staffing solutions. Recognised by The Sunday Times as one of the Best 100 Companies to Work For-14 years in a row-we pride ourselves on our personal approach and commitment to employee development. As an accredited 'Investor in People', we foster long-term careers and internal growth.
About Harrow Council:
As the 12th largest London borough and one of the UK's most culturally diverse authorities, Harrow offers a vibrant and inclusive working environment. Located just 10 miles from central London, Harrow boasts excellent transport links via the Metropolitan Line, Watford DC Line, and national rail, with easy access to the M1, M25, and A406.
DataProtectionNotice:
YourpersonaldatamaybesharedwithCifas,afraudpreventionagency,tohelpdetectandpreventunlawfulordishonestconduct.Thismayimpactaccesstocertainservicesoremploymentopportunities.Formoreinformation,pleasevisit:(url removed)
Contract : Temporary - Ongoing
Location : Harrow Council, Forward Drive, Harrow, HA3 8NT
Salary : 15.78 per hour (PAYE)
Role Overview:
Join Harrow Council's dynamic Parking Services team and help shape the future of the borough's highways. We're seeking a proactive and technically adept individual to provide essential support across parking operations, ensuring smooth service delivery and compliance with regulatory standards.
Key Responsibilities:
- Process payments for parking permits and maintain accurate records in line with procedural guidelines.
- Respond to service requests related to parking and payments, resolving issues within defined parameters.
- Safeguard and manage valuables including money, keys, and permits, promptly reporting any losses or discrepancies.
- Monitor stock levels of pay-and-display machine components, ensuring timely replenishment and equipment maintenance.
- In-depth knowledge of relevant legislation including the Traffic Management Act 2004 and New Roads and Street Works Act 1991.
- Solid understanding of health and safety regulations and approved codes of practice.
- Familiarity with the London Permit Scheme and its operational framework.
- Flexibility to work across a 24/7 rota, including evenings, weekends, and bank holidays.
- Full, clean UK manual driving licence.
About Pertemps:
With nearly six decades of experience, Pertemps Recruitment Partnership is a trusted leader in both permanent and temporary staffing solutions. Recognised by The Sunday Times as one of the Best 100 Companies to Work For-14 years in a row-we pride ourselves on our personal approach and commitment to employee development. As an accredited 'Investor in People', we foster long-term careers and internal growth.
About Harrow Council:
As the 12th largest London borough and one of the UK's most culturally diverse authorities, Harrow offers a vibrant and inclusive working environment. Located just 10 miles from central London, Harrow boasts excellent transport links via the Metropolitan Line, Watford DC Line, and national rail, with easy access to the M1, M25, and A406.
DataProtectionNotice:
YourpersonaldatamaybesharedwithCifas,afraudpreventionagency,tohelpdetectandpreventunlawfulordishonestconduct.Thismayimpactaccesstocertainservicesoremploymentopportunities.Formoreinformation,pleasevisit:(url removed)
This advertiser has chosen not to accept applicants from your region.
4
Technical Support Specialist
London, London
Kyndryl
Posted 9 days ago
Job Viewed
Job Description
**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Have you been wanting to get into IT but don't have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem? Want a chance to see lots of career options up close before you choose your path forward? Then there's a good chance you'll love being a Customer Service Representative at Kyndryl.
Being great in this job is less about your resume and more about your personality. We are looking for friendly, helpful, and empathetic people who have an interest in technology but not necessarily tech experience. As a Customer Service Representative, you'll be the face and voice of Kyndryl, helping customers solve their problems every day.
A Customer Service Representative combines the know-how of tech support with problem solving and customer service, so bring your people skills and we'll teach you the rest. It's a fun and fast-paced role where you'll start learning and contributing right away. The first month, you learn the ropes and get set up with one client on production. Soon, you'll be multi-tasking and providing interactive solutions (chat, email, MS Teams) while treating our customers to concierge-level care.
You will also work with back-office teams to handle escalations. This is your chance to work alongside senior co-workers who will share their knowledge. As you interact with many different people on a variety of problems, you'll grow your experience, skill, and grasp of what other job roles do. In addition, there are plentiful opportunities to find and work with mentors.
You can become an expert with Microsoft 365, especially Excel, and get trained on a variety of different platforms. And you can earn certifications including Google Cloud, Azure, Microsoft, etc. In fact, the learning opportunities are what most people like best about this role. It's fun, challenging, and fast-paced - you definitely won't be bored!
Your future at Kyndryl
This is a true "start here, go anywhere" opportunity. As you get a close-up look at a wide variety of Kyndryl job roles, you can choose your career path. Many have moved up to the 2nd or 3rd level escalation team. Others go on to further education/certifications and more senior or technical roles.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience
· Graduate / Diploma in Electronics or Computer Science
· Proficiency in spoken & written English is a prerequisite
· Knowledge of Windows, Mac, or Linux operating systems
· Support help desk knowledge
· Troubleshooting and problem-solving skills
· Customer support knowledge
· Active listener with flexibility to modify approach and adapt to customer needs
Preferred Skills and Experience
· Graduate / Diploma in Electronics or Computer Science with preferred IT certification viz. Microsoft Azure Fundamental/Microsoft EndPoint Administrator/RHCE/CCNA/ITIL.
· Experience working with Windows, Mac, or Linux operating systems
· Troubleshooting and problem-solving expertise
· Support help desk experience
· Customer support experience
· Experience modifying approaches and adapting to customer needs
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Have you been wanting to get into IT but don't have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem? Want a chance to see lots of career options up close before you choose your path forward? Then there's a good chance you'll love being a Customer Service Representative at Kyndryl.
Being great in this job is less about your resume and more about your personality. We are looking for friendly, helpful, and empathetic people who have an interest in technology but not necessarily tech experience. As a Customer Service Representative, you'll be the face and voice of Kyndryl, helping customers solve their problems every day.
A Customer Service Representative combines the know-how of tech support with problem solving and customer service, so bring your people skills and we'll teach you the rest. It's a fun and fast-paced role where you'll start learning and contributing right away. The first month, you learn the ropes and get set up with one client on production. Soon, you'll be multi-tasking and providing interactive solutions (chat, email, MS Teams) while treating our customers to concierge-level care.
You will also work with back-office teams to handle escalations. This is your chance to work alongside senior co-workers who will share their knowledge. As you interact with many different people on a variety of problems, you'll grow your experience, skill, and grasp of what other job roles do. In addition, there are plentiful opportunities to find and work with mentors.
You can become an expert with Microsoft 365, especially Excel, and get trained on a variety of different platforms. And you can earn certifications including Google Cloud, Azure, Microsoft, etc. In fact, the learning opportunities are what most people like best about this role. It's fun, challenging, and fast-paced - you definitely won't be bored!
Your future at Kyndryl
This is a true "start here, go anywhere" opportunity. As you get a close-up look at a wide variety of Kyndryl job roles, you can choose your career path. Many have moved up to the 2nd or 3rd level escalation team. Others go on to further education/certifications and more senior or technical roles.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience
· Graduate / Diploma in Electronics or Computer Science
· Proficiency in spoken & written English is a prerequisite
· Knowledge of Windows, Mac, or Linux operating systems
· Support help desk knowledge
· Troubleshooting and problem-solving skills
· Customer support knowledge
· Active listener with flexibility to modify approach and adapt to customer needs
Preferred Skills and Experience
· Graduate / Diploma in Electronics or Computer Science with preferred IT certification viz. Microsoft Azure Fundamental/Microsoft EndPoint Administrator/RHCE/CCNA/ITIL.
· Experience working with Windows, Mac, or Linux operating systems
· Troubleshooting and problem-solving expertise
· Support help desk experience
· Customer support experience
· Experience modifying approaches and adapting to customer needs
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
5
Technical Support Specialist
London, London
Supertech Group
Posted 14 days ago
Job Viewed
Job Description
Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If so, this could be the opportunity you’ve been waiting for. webook.com is one of the leading event ticketing and experience booking platforms in the world, known for its cutting-edge technology, agility, and robust feature set. We’ve supported some of the largest large-scale events, processing over £400 million in sales to date.
Role OverviewWe are seeking a skilled and client-focused Technical Support Specialist to manage internal IT systems, provide technical support to clients, and assist with the deployment of both software and hardware solutions. The role also involves supporting client account management to ensure a seamless service experience.
Key Responsibilities- Manage the company’s IT infrastructure .
- Provide technical IT support to clients.
- Support with the installation and deployment of software as well as any permanent or temporary company hardware provided to clients.
- Assist with client account management to ensure smooth operations and strong client relationships.
Requirements
- Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
- 2–4 years of experience in IT support, technical support, or systems administration .
- Strong troubleshooting and problem-solving skills.
- Hands-on experience with software installation, hardware setup, and system maintenance .
- Excellent communication skills with the ability to explain technical concepts to non-technical users.
- Experience in a client-facing IT support role is a plus.
This advertiser has chosen not to accept applicants from your region.
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6
Technical Support Engineer
London, London
Luminance
Posted 20 days ago
Job Viewed
Job Description
This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe.
Luminance is looking to hire into its Support function: this team act as the first response to prospective customer and customer issues alike, helping facilitate a seamless execution of Luminance’s technology within their own environment.
A Support team member is the point of contact for existing customers, acting as the triage centre for all customer questions or issues. You will be responsible for ticketing, managing and solving all customer queries, either handling them directly or liaising with other departments in the business to provide excellent communication and customer service. You will enjoy managing accounts, and seeing any potential issues through to a resolution.
This role is all about building rapport and cultivating relationships with our prospective customers and customers, who span from multinational law firms and manufacturing companies to global retailers and pharmaceutical giants. Once trained up, members of the Support team will have a high level of working knowledge of Luminance’s products, and will be able to explain how to use product features to solve customer pain points. The ideal candidate will be a real ‘people person’ with critical thinking skills and a desire to solve problems.
- Managing customer problems from start to finish and maintaining customer relationships throughout the whole support process
- Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist further
- Having a comprehensive understanding of the product
- Understanding the individual use cases and needs of each customer
Requirements
- Bachelor's or Master's degree in a scientific or analytical discipline with a 2:1 or above (UK) or GPA of 3.5 or above (US)
- Excellent interpersonal and communication skills, both verbal and written
- Desire to work in a customer-facing role
- Highly-detail oriented with a problem-solving attitude
- Organised with excellent time management skills with an ability to prioritise effectively
- Experience with customer-facing activities is desirable, but not essential
- Prior experience of eDiscovery is desirable, not but essential
This advertiser has chosen not to accept applicants from your region.
7
Robotics Technical Support Engineer,Amazon Robotics Technical Support (ARTS)
London, London
Amazon
Posted 7 days ago
Job Viewed
Job Description
Description
Are you an engineer looking for more challenging and impactful work? Do you thrive on solving complex technical problems while keeping customer success at the forefront? If so, Amazon has the perfect opportunity for you!
Amazon Robotics is growing its Technical Support Engineering team in London, and weu2019re looking for talented engineers to join us. Our team brings together deep technical expertise, a passion for problem-solving, and a commitment to operational excellenceu2014keeping over one million Amazon Robotics systems running 24/7.
New to robotics? No problem! We value your strong technical expertise in other domains and provide the training you need to succeed. Join us at Amazon Robotics and see how your work can drive innovation and make a real impact!
Key job responsibilities
Service Restoration: Investigate and resolve technical issues through our in-house ticketing system. Leverage data sources and logs to diagnose hardware or software faults within the Amazon Robotics environment, including robotics performance issues, server disruptions affecting robot navigation, and robotic station malfunctions.
Collaboration: Work closely with on-site robotics technicians and engineers, guiding their troubleshooting efforts. Partner with software development engineers to ensure seamless integration and functionality of the code that powers our robotic systems.
High-Severity Calls: Play a key role in resolving critical issues impacting the customer experience. Participate in live troubleshooting sessions via conference bridge, coordinate resolution efforts, and escalate when necessary. Use logs, dashboards, and data dumps to pinpoint problematic components and develop mitigation strategies.
Process Improvement & Automation: Drive continuous improvement by refining processes and procedures, contributing to internal projects, and identifying opportunities for automationu2014enhancing efficiency for both our team and our customers.
About the team
We are Amazonu2019s top-tier robotics problem solvers. As a global team of robotic systems specialists across the US, EU, and APAC, we are expanding our presence in London to support our 24/7 global operations.
In this role, you will provide remote technical support through tickets and voice communication, ensuring the reliability and performance of our robotics systems. To set you up for success, we offer comprehensive internal training, hands-on mentorship both onsite and remotely, and additional training at customer locations.
Work Schedule & Remote Policy:
This role requires a 5-day workweek with one of the following shift patterns:
Tuesday to Saturday
Sunday to Thursday
Working hours: 6:00 AM to 3:00 PM.
Candidates will be assigned one of these shift patterns at the time of hiring (preferences will be honored whenever possible)
In line with Amazonu2019s Return to Office policy, candidates may expect a combination of office and remote work out of our central office in London. Weekend days are always worked from home.
Basic Qualifications
- Relevant Bacheloru2019s degree, or equivalent combination of education and experience.
- Experience in technical support experience supporting enterprise systems, platforms, or applications in a first-line (or above) operations team (the focus should be on troubleshooting and root-causing issues, not necessarily system configuration).
- Excellent verbal and written communication skills, including communication to various levels of customers/leadership and experience with authoring product knowledge base content.
- Previous experience with technical troubleshooting inclusive of pulling and reading logs, interpreting dashboards and responding to service alerts/alarms.
- Demonstrated proficiency with Linux and running SQL queries
Preferred Qualifications
- Masteru2019s degree in a relevant technical field.
- Experience troubleshooting systems, platforms, or applications in a second-line (or above) operations team.
- Active technical certifications in one or more relevant technical fields (Cloud services, Networking, Cybersecurity, etc.).
- Understanding of project and change management methodologies and best practices.
- Scripting knowledge in any programming language, with previous experience automating tasks via scripts.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Are you an engineer looking for more challenging and impactful work? Do you thrive on solving complex technical problems while keeping customer success at the forefront? If so, Amazon has the perfect opportunity for you!
Amazon Robotics is growing its Technical Support Engineering team in London, and weu2019re looking for talented engineers to join us. Our team brings together deep technical expertise, a passion for problem-solving, and a commitment to operational excellenceu2014keeping over one million Amazon Robotics systems running 24/7.
New to robotics? No problem! We value your strong technical expertise in other domains and provide the training you need to succeed. Join us at Amazon Robotics and see how your work can drive innovation and make a real impact!
Key job responsibilities
Service Restoration: Investigate and resolve technical issues through our in-house ticketing system. Leverage data sources and logs to diagnose hardware or software faults within the Amazon Robotics environment, including robotics performance issues, server disruptions affecting robot navigation, and robotic station malfunctions.
Collaboration: Work closely with on-site robotics technicians and engineers, guiding their troubleshooting efforts. Partner with software development engineers to ensure seamless integration and functionality of the code that powers our robotic systems.
High-Severity Calls: Play a key role in resolving critical issues impacting the customer experience. Participate in live troubleshooting sessions via conference bridge, coordinate resolution efforts, and escalate when necessary. Use logs, dashboards, and data dumps to pinpoint problematic components and develop mitigation strategies.
Process Improvement & Automation: Drive continuous improvement by refining processes and procedures, contributing to internal projects, and identifying opportunities for automationu2014enhancing efficiency for both our team and our customers.
About the team
We are Amazonu2019s top-tier robotics problem solvers. As a global team of robotic systems specialists across the US, EU, and APAC, we are expanding our presence in London to support our 24/7 global operations.
In this role, you will provide remote technical support through tickets and voice communication, ensuring the reliability and performance of our robotics systems. To set you up for success, we offer comprehensive internal training, hands-on mentorship both onsite and remotely, and additional training at customer locations.
Work Schedule & Remote Policy:
This role requires a 5-day workweek with one of the following shift patterns:
Tuesday to Saturday
Sunday to Thursday
Working hours: 6:00 AM to 3:00 PM.
Candidates will be assigned one of these shift patterns at the time of hiring (preferences will be honored whenever possible)
In line with Amazonu2019s Return to Office policy, candidates may expect a combination of office and remote work out of our central office in London. Weekend days are always worked from home.
Basic Qualifications
- Relevant Bacheloru2019s degree, or equivalent combination of education and experience.
- Experience in technical support experience supporting enterprise systems, platforms, or applications in a first-line (or above) operations team (the focus should be on troubleshooting and root-causing issues, not necessarily system configuration).
- Excellent verbal and written communication skills, including communication to various levels of customers/leadership and experience with authoring product knowledge base content.
- Previous experience with technical troubleshooting inclusive of pulling and reading logs, interpreting dashboards and responding to service alerts/alarms.
- Demonstrated proficiency with Linux and running SQL queries
Preferred Qualifications
- Masteru2019s degree in a relevant technical field.
- Experience troubleshooting systems, platforms, or applications in a second-line (or above) operations team.
- Active technical certifications in one or more relevant technical fields (Cloud services, Networking, Cybersecurity, etc.).
- Understanding of project and change management methodologies and best practices.
- Scripting knowledge in any programming language, with previous experience automating tasks via scripts.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
8
Robotics Technical Support Engineer,Amazon Robotics Technical Support (ARTS)
London, London
Amazon
Posted 7 days ago
Job Viewed
Job Description
Description
Are you an engineer looking for more challenging and impactful work? Do you thrive on solving complex technical problems while keeping customer success at the forefront? If so, Amazon has the perfect opportunity for you!
Amazon Robotics is growing its Technical Support Engineering team in London, and weu2019re looking for talented engineers to join us. Our team brings together deep technical expertise, a passion for problem-solving, and a commitment to operational excellenceu2014keeping over one million Amazon Robotics systems running 24/7.
New to robotics? No problem! We value your strong technical expertise in other domains and provide the training you need to succeed. Join us at Amazon Robotics and see how your work can drive innovation and make a real impact!
Key job responsibilities
Service Restoration: Investigate and resolve technical issues through our in-house ticketing system. Leverage data sources and logs to diagnose hardware or software faults within the Amazon Robotics environment, including robotics performance issues, server disruptions affecting robot navigation, and robotic station malfunctions.
Collaboration: Work closely with on-site robotics technicians and engineers, guiding their troubleshooting efforts. Partner with software development engineers to ensure seamless integration and functionality of the code that powers our robotic systems.
High-Severity Calls: Play a key role in resolving critical issues impacting the customer experience. Participate in live troubleshooting sessions via conference bridge, coordinate resolution efforts, and escalate when necessary. Use logs, dashboards, and data dumps to pinpoint problematic components and develop mitigation strategies.
Process Improvement & Automation: Drive continuous improvement by refining processes and procedures, contributing to internal projects, and identifying opportunities for automationu2014enhancing efficiency for both our team and our customers.
About the team
We are Amazonu2019s top-tier robotics problem solvers. As a global team of robotic systems specialists across the US, EU, and APAC, we are expanding our presence in London to support our 24/7 global operations.
In this role, you will provide remote technical support through tickets and voice communication, ensuring the reliability and performance of our robotics systems. To set you up for success, we offer comprehensive internal training, hands-on mentorship both onsite and remotely, and additional training at customer locations.
Work Schedule & Remote Policy:
This role requires a 5-day workweek with one of the following shift patterns:
Tuesday to Saturday
Sunday to Thursday
Working hours: 6:00 AM to 3:00 PM.
Candidates will be assigned one of these shift patterns at the time of hiring (preferences will be honored whenever possible)
In line with Amazonu2019s Return to Office policy, candidates may expect a combination of office and remote work out of our central office in London. Weekend days are always worked from home.
Basic Qualifications
- Relevant Bacheloru2019s degree, or equivalent combination of education and experience.
- Experience in technical support experience supporting enterprise systems, platforms, or applications in a first-line (or above) operations team (the focus should be on troubleshooting and root-causing issues, not necessarily system configuration).
- Excellent verbal and written communication skills, including communication to various levels of customers/leadership and experience with authoring product knowledge base content.
- Previous experience with technical troubleshooting inclusive of pulling and reading logs, interpreting dashboards and responding to service alerts/alarms.
- Demonstrated proficiency with Linux and running SQL queries
Preferred Qualifications
- Masteru2019s degree in a relevant technical field.
- Experience troubleshooting systems, platforms, or applications in a second-line (or above) operations team.
- Active technical certifications in one or more relevant technical fields (Cloud services, Networking, Cybersecurity, etc.).
- Understanding of project and change management methodologies and best practices.
- Scripting knowledge in any programming language, with previous experience automating tasks via scripts.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Are you an engineer looking for more challenging and impactful work? Do you thrive on solving complex technical problems while keeping customer success at the forefront? If so, Amazon has the perfect opportunity for you!
Amazon Robotics is growing its Technical Support Engineering team in London, and weu2019re looking for talented engineers to join us. Our team brings together deep technical expertise, a passion for problem-solving, and a commitment to operational excellenceu2014keeping over one million Amazon Robotics systems running 24/7.
New to robotics? No problem! We value your strong technical expertise in other domains and provide the training you need to succeed. Join us at Amazon Robotics and see how your work can drive innovation and make a real impact!
Key job responsibilities
Service Restoration: Investigate and resolve technical issues through our in-house ticketing system. Leverage data sources and logs to diagnose hardware or software faults within the Amazon Robotics environment, including robotics performance issues, server disruptions affecting robot navigation, and robotic station malfunctions.
Collaboration: Work closely with on-site robotics technicians and engineers, guiding their troubleshooting efforts. Partner with software development engineers to ensure seamless integration and functionality of the code that powers our robotic systems.
High-Severity Calls: Play a key role in resolving critical issues impacting the customer experience. Participate in live troubleshooting sessions via conference bridge, coordinate resolution efforts, and escalate when necessary. Use logs, dashboards, and data dumps to pinpoint problematic components and develop mitigation strategies.
Process Improvement & Automation: Drive continuous improvement by refining processes and procedures, contributing to internal projects, and identifying opportunities for automationu2014enhancing efficiency for both our team and our customers.
About the team
We are Amazonu2019s top-tier robotics problem solvers. As a global team of robotic systems specialists across the US, EU, and APAC, we are expanding our presence in London to support our 24/7 global operations.
In this role, you will provide remote technical support through tickets and voice communication, ensuring the reliability and performance of our robotics systems. To set you up for success, we offer comprehensive internal training, hands-on mentorship both onsite and remotely, and additional training at customer locations.
Work Schedule & Remote Policy:
This role requires a 5-day workweek with one of the following shift patterns:
Tuesday to Saturday
Sunday to Thursday
Working hours: 6:00 AM to 3:00 PM.
Candidates will be assigned one of these shift patterns at the time of hiring (preferences will be honored whenever possible)
In line with Amazonu2019s Return to Office policy, candidates may expect a combination of office and remote work out of our central office in London. Weekend days are always worked from home.
Basic Qualifications
- Relevant Bacheloru2019s degree, or equivalent combination of education and experience.
- Experience in technical support experience supporting enterprise systems, platforms, or applications in a first-line (or above) operations team (the focus should be on troubleshooting and root-causing issues, not necessarily system configuration).
- Excellent verbal and written communication skills, including communication to various levels of customers/leadership and experience with authoring product knowledge base content.
- Previous experience with technical troubleshooting inclusive of pulling and reading logs, interpreting dashboards and responding to service alerts/alarms.
- Demonstrated proficiency with Linux and running SQL queries
Preferred Qualifications
- Masteru2019s degree in a relevant technical field.
- Experience troubleshooting systems, platforms, or applications in a second-line (or above) operations team.
- Active technical certifications in one or more relevant technical fields (Cloud services, Networking, Cybersecurity, etc.).
- Understanding of project and change management methodologies and best practices.
- Scripting knowledge in any programming language, with previous experience automating tasks via scripts.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
9