382 Business Analyst jobs in London

The Business Analyst is responsible for identifying business needs and opportunities for improvement through effective analysis, documentation, and stakeholder collaboration. The role bridges the gap between business and technology teams, ensuring that solutions align with business goals and deliver measurable value.

• Work with stakeholders to gather, analyze, and document business requirements.
• Translate business needs into functional specifications and user stories.
• Facilitate workshops, interviews, and meetings to understand current and future processes.
• Map and model business processes (As-Is and To-Be).
• Collaborate with technical teams to ensure requirements are accurately implemented.
• Support testing activities by reviewing test cases, validating functionality, and assisting in UAT.
• Contribute to project planning, scoping, and prioritisation efforts.
• Track and manage change requests and support impact analysis.
• Produce clear and concise documentation including BRDs, functional specs, user stories, and process flows.
• Act as a liaison between business units and IT throughout the project lifecycle.

• Bachelor's degree in Business, Information Systems, or related field.
• Certification such as CBAP, CCBA, or PMI-PBA.

• Strong understanding of business analysis methodologies (e.g., BABOK, Agile, Waterfall).
• Excellent written and verbal communication skills.
• Familiarity with BPMN or UML modeling standards.
• Knowledge of project management and software development lifecycles.
• Strong analytical and problem-solving abilities.

• Analytical Thinking
• Communication & Facilitation
• Stakeholder Engagement
• Detail-Oriented
• Critical Thinking
• Adaptability
• Problem Solving
• Team Collaboration

• Proven experience in a Business Analyst role.
• Proficiency in tools such as Microsoft Excel, Visio, JIRA, Confluence, or similar.
• Experience documenting requirements, user stories, and process flows.
• Experience of working with Flexcube
• Experience with core banking systems
• Experience working in Agile/Scrum environments.
• Experience in change management or process improvement initiatives.
• Industry-specific experience (e.g., banking, healthcare, retail).

• Full-time, standard business hours.
• May involve occasional travel to client or business sites.
• Hybrid or remote working arrangements may be available.

• Collaborative working environment - we stand shoulder to shoulder with our clients and our peers through good times and challenges
• We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
• Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses
• Competitive company benefits
• Always working as one team, our people are not afraid to think big and challenge the status quo

• As a Disability Confident Committed Employer we have committed to:
• Ensure our recruitment process is inclusive and accessible
• Communicating and promoting vacancies
• Offering an interview to disabled people who meet the minimum criteria for the job
• Anticipating and providing reasonable adjustments as required
• Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people

"We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age".

We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive

• Proven experience as a Business Analyst in professional services.
• Background in Legal Services or Consultancy is highly desirable.
• Strong analytical and problem-solving skills.
• Excellent communication skills, with the ability to influence and build relationships.
• Familiarity with business process modelling, requirements gathering techniques, and agile delivery methods.

• Analyse business processes, systems, and data to identify areas for improvement.
• Translate business needs into clear, actionable insights for technical and non-technical teams.
• Facilitate workshops, run stakeholder interviews, and create high-quality documentation.
• Collaborate with cross-functional teams to gather and document business requirements.
• Support project planning, implementation, and evaluation.
• Monitor KPIs and performance metrics to assess the impact of changes.

OurclientisagloballeaderissoftwaresolutionsfortheSMEmarket.TheyarenowseekingaskilledBusinessAnalysttoworkacrossseveralhigh-profileprojectsfocusedoncustomerretention.Thisisahybridrolewith3days/weekintheofficesincentralLondon

Responsibilities

• Supporttheanalyticsneedsofthebusinessbybuildingautomatedscalablereportingsolutionsfocusedoncustomerretention.
• Createholisticdashboardsbycombiningdatafrombothinternalandexternaldatasources
• Identifygapsinthedatacapturestrategyrelatedtocustomerbehaviourandcollaborativelyimplementenhancements.
• Goonestepfurtherandprovideactionableinsightsandrecommendationsrelatedtokeycustomerretentionmeasures.

Qualifications

• PreviousexperienceworkingindatainaBIanalystroleorsimilar,withafocusoncustomerretentionorlifecycleanalysis.
• StrongabilityanalysingandcombininglargeSQLdatasets.
• Nicetohave:BusinessreportingtoolssuchasTableauandQlik.Python/R.
• Experienceofworkingwithandbuildingdatapipelines.

Benefits

• Longcontract
• Globalcompany
• Freebreakfastonsite

Business Analyst
9 Weeks (with scope for extension)
450 - 525 per day (Outside IR35)
Active SC or CTC Clearance MANDATORY
Start Date: 15th September (Urgent Start)

We're working with a high-profile Client who urgently needs a Data-Focused Business Analyst to support a strategic review of their national data services. This is a key role in helping the client understand how data is currently consumed across the organisation-and where inefficiencies, waste, or underuse may be happening.

The successful candidate will work across multiple teams to assess current data usage and service models, with the goal of recommending improvements that deliver greater value for money (VFM) and improved service delivery.

Discovery Phase

• Review data service contracts and assess current SLAs for efficiency, effectiveness, and value for money.

Behavioural Analysis

• Engage with service providers and consumers to understand behaviours, motivations, and challenges.

• Conduct root cause analysis to identify areas for innovation in service use.

Operating Model Exploration

• Co-design new service models based on evidence and insights.

• Explore sector-wide support models, enterprise contracts, and continuous improvement frameworks.

Report & Roadmap

• Deliver a suite of evidence-backed business change options.

• Recommend a national data service model and outline a roadmap for transition and improved transparency, efficiency, and effectiveness.

So, if this sounds like a good fit then please apply today!

Job Opportunity: Business Analyst - Housing Demand (Temporary Contract)

Are you ready to make a significant impact in the Housing Demand sector? Our client is on the lookout for a talented Business Analyst who thrives in dynamic environments and is passionate about process improvement and compliance. This is your chance to contribute to a vital area of the organisation for a contract period of 3 months.

We're looking for a proactive and collaborative Business Analyst to join our Housing Demand (HD) team. This is a key role focused on improving how we work, ensuring compliance, and enhancing service delivery.

Location: Ealing, London
Working Pattern: Full-Time (2-3 days in office)
Daily Rate: 205.92 PAYE per day or 273.81 per day Umbrella
IR35 status: INSIDE
IT equipment provided

Purpose of the Role:
As a Business Analyst, you will collaborate closely with Housing Demand (HD) staff and managers to document and map essential business processes, develop Standard Operating Procedures (SOPs), and lead the creation of a compliance improvement plan. Your role is critical to enhancing operational compliance, efficiency, and service delivery within HD.

Key Responsibilities:

• familiarise yourself with the existing landscape and HD improvement plans.
• Work hand-in-hand with HD staff to map current processes and develop clear SOPs.
• Identify areas of non-compliance and propose targeted interventions.
• Collaborate with stakeholders to co-design a compliance improvement plan.
• Facilitate workshops and feedback sessions to understand the step-by-step business processes underpinning HD operations.
• Create visual maps and representations of HD business processes.
• Maintain clear documentation and version control of SOPs.
• Communicate benefits of transitioning from current processes to improved ones.

Key Accountabilities:

• Build rapport with operational staff, team leaders, and project team members.
• Present findings and recommendations clearly to a range of audiences.
• Work with senior managers to prioritise compliance improvement areas.
• Develop and support the implementation of a compliance improvement plan.

Key Performance Indicators:

• Building trust with key HD managers and operational staff.
• Completion of clear SOPs for identified HD processes.
• Development and delivery of a compliance improvement plan.
• Evidence of improved compliance and reduced errors.
• Enhanced operational efficiency and reduced turnaround times.

What We're Looking For:

To excel in this role, you should possess:

• Strong skills in Business Process Mapping and SOP development.
• Experience in Operational Compliance and Stakeholder Engagement.
• Proficiency in Workshop Facilitation and Process Improvement.
• Excellent Documentation Management and Compliance Planning skills.

Why Join Us?

• Convenient Location: Our office is just a 12-minute walk from Ealing Broadway train station.
• Impactful Work: Your contributions will directly enhance service delivery and operational efficiency.
• Professional Growth: Work with a talented team and gain invaluable experience in the housing sector.

If you're ready to roll up your sleeves and drive significant improvements within Housing Demand, we want to hear from you! Apply now to embark on this exciting opportunity and help us shape the future of housing services.

How to Apply:
Please send your CV and a brief cover letter highlighting your relevant experience to (email address). We look forward to welcoming a passionate Business Analyst to our team!

Join us in making a difference!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Role Title: Business Analyst

Job: Experienced Business Analyst - Insurance Broking (Placement Project)

Location: London (Hybrid)

Role Purpose: To help deliver business analysis activities within the Placement Project, supporting the transformation of broking operations and systems. The role focuses on optimising placement workflows, enhancing operational efficiency, and ensuring alignment with regulatory and strategic objectives.

Key Responsibilities:

• Placement Project Delivery:

• Collaborate with Operations and Business stakeholders to define and document requirements for the Placement Programme.
• Analyse and improve placement workflows including MRC creation, firm order processing, endorsements, and post-placement activities .
• Support the design, configuration, testing, and go-live phases of the placement solution, including training and hyper-care periods.

• Stakeholder Engagement:

• Act as a liaison between broking teams, operations, technology, and external vendors.
• Facilitate workshops and interviews to gather business requirements and translate them into actionable deliverables.

• Process & Systems Analysis:

• Map current and future state processes using tools like Visio and JIRA.
• Work with broking software platforms and Salesforce integrations.
• Ensure compliance with operational manuals and FCA Conduct Rules.

• Project Governance & Reporting:

• Maintain RAID logs, contribute to project documentation.
• Provide metrics and insights to support continuous improvement and benefit realisation.

Skills & Experience Required:

Proven experience in insurance broking, particularly within the London Market.

Strong understanding of placement processes, including pre-placement, placement, and post-placement workflows.

Proficiency in business analysis tools (Azure DevOps, Visio), and Salesforce.

Excellent communication and stakeholder management skills.

Experience working in Agile environments and across multiple concurrent projects.

Familiarity with regulatory frameworks and operational risk management.

OurclientisagloballeaderissoftwaresolutionsfortheSMEmarket.TheyarenowseekingaskilledBusinessAnalysttoworkacrossseveralhigh-profileprojectsfocusedoncustomerretention.Thisisahybridrolewith3days/weekintheofficesincentralLondon

Responsibilities

• Supporttheanalyticsneedsofthebusinessbybuildingautomatedscalablereportingsolutionsfocusedoncustomerretention.
• Createholisticdashboardsbycombiningdatafrombothinternalandexternaldatasources
• Identifygapsinthedatacapturestrategyrelatedtocustomerbehaviourandcollaborativelyimplementenhancements.
• Goonestepfurtherandprovideactionableinsightsandrecommendationsrelatedtokeycustomerretentionmeasures.

Qualifications

• PreviousexperienceworkingindatainaBIanalystroleorsimilar,withafocusoncustomerretentionorlifecycleanalysis.
• StrongabilityanalysingandcombininglargeSQLdatasets.
• Nicetohave:BusinessreportingtoolssuchasTableauandQlik.Python/R.
• Experienceofworkingwithandbuildingdatapipelines.

Benefits

• Longcontract
• Globalcompany
• Freebreakfastonsite

• Proven experience as a Business Analyst in professional services.
• Background in Legal Services or Consultancy is highly desirable.
• Strong analytical and problem-solving skills.
• Excellent communication skills, with the ability to influence and build relationships.
• Familiarity with business process modelling, requirements gathering techniques, and agile delivery methods.

• Analyse business processes, systems, and data to identify areas for improvement.
• Translate business needs into clear, actionable insights for technical and non-technical teams.
• Facilitate workshops, run stakeholder interviews, and create high-quality documentation.
• Collaborate with cross-functional teams to gather and document business requirements.
• Support project planning, implementation, and evaluation.
• Monitor KPIs and performance metrics to assess the impact of changes.

Business Analyst
9 Weeks (with scope for extension)
450 - 525 per day (Outside IR35)
Active SC or CTC Clearance MANDATORY
Start Date: 15th September (Urgent Start)

We're working with a high-profile Client who urgently needs a Data-Focused Business Analyst to support a strategic review of their national data services. This is a key role in helping the client understand how data is currently consumed across the organisation-and where inefficiencies, waste, or underuse may be happening.

The successful candidate will work across multiple teams to assess current data usage and service models, with the goal of recommending improvements that deliver greater value for money (VFM) and improved service delivery.

Discovery Phase

• Review data service contracts and assess current SLAs for efficiency, effectiveness, and value for money.

Behavioural Analysis

• Engage with service providers and consumers to understand behaviours, motivations, and challenges.

• Conduct root cause analysis to identify areas for innovation in service use.

Operating Model Exploration

• Co-design new service models based on evidence and insights.

• Explore sector-wide support models, enterprise contracts, and continuous improvement frameworks.

Report & Roadmap

• Deliver a suite of evidence-backed business change options.

• Recommend a national data service model and outline a roadmap for transition and improved transparency, efficiency, and effectiveness.

So, if this sounds like a good fit then please apply today!