9 Client Relations jobs in the United Kingdom
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Client Relations Executive
Posted 1 day ago
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Job Description
Our client, a growing business in Horsham, is looking for a Client Relations Executive to join their team & help building relationships with their clients.
*Full driving license is required*
The Role
- Handle customer enquiries via phone & email, assisting on products & services
- Make outbound calls to clients & prospects to promote services & nurture relationships
- Ensure engineers are assigned to the correct jobs & dispatched on time
- Process payments & manage collections within agreed timescales
- Liaise with the warehouse team to ensure parts & kits are available for jobs
- Reconnect with lapsed client & identify opportunities to upsell additional services
- Support the Business Development Manager by following up on leads & booking appointments for service sign-ups
The Candidate
- Strong customer service skills & confident personality
- Eager to learn & develop within the role - less experience considered if you have the right attitude & drive
- Previous experience of working in a similar role is advantageous
- Full driving license is required
The Package
- Monday to Friday, 8/8.30am - 5/5.30pm on a rotating schedule
- Salary of 26,000 - 28,000pa + commission
- 6-month probation with comprehensive training provided
- 20 days holiday + BH + Christmas shutdown!
- Company social events & activities throughout the year
This is a fantastic opportunity for someone looking to grow their career while working in a supportive and dynamic environment. Apply today to find out more.
European Client Relations
Posted today
Job Viewed
Job Description
An exciting entry-level opportunity has arisen to join Tradeweb's European Client Relations Team. The role is based in London. Working in a fast paced environment you will be someone who has an interest in starting a career in financial services, who enjoys working in a team environment and is motivated to learn new things.
**Job Responsibilities**
**Operational support to the institutional clients:**
+ Be responsible for the operational onboarding of new customers, setting up users' profiles, and adjusting users' accesses.
+ Assist in any billing or regulatory configuration on various client types and across regions.
+ Assist clients with troubleshooting around daily usage inquiries.
+ Coordinate with clients' Back and Middle offices to configure the relevant post-trade solutions, tailored to their transaction reporting and monitoring requirements.
+ Participate in client calls to discuss their workflows and expectations on our pre-trade, trading and post-trade offerings.
+ Monitor and answer any incomings on chats, emails or phone.
**Administrative support to the internal teams:**
+ Participate in building guides on new functionalities and updating current protocols to stay up-to-date with the company growth and market changes.
+ Draft summaries and sales notes after client calls or visits.
+ Actively collate clients' feedback with appropriate internal teams.
+ Provide regular monitoring and updates to the wider teams on reoccurring events and processes.
+ Communicate and coordinate with other teams in the company to help fix issues quickly, answer customers' queries and ensure any set up or update is made in a timely manner.
+ Participate in the training of new joiners and existing members of the team.
**Client Relations:**
+ Provide initial demos of the platform for new Traders or Admin users.
+ Help educate clients on how they could maximize the usage of the platform.
+ Support trading activity and ensure that clients have the necessary information to execute trades.
+ Begin to build relationships with new and existing clients.
+ Provide reliable support to the Sales team and participate in relationship management and the selling of new products/ functionalities to their clients.
+ Deliver Tradeweb's white-glove service.
**Qualifications**
+ Fluency in English, any additional European language is beneficial.
+ Ability to work in a high-pressure, fast-paced environment
+ Good time management skills - able to work efficiently within short timeframes.
+ Technical savvy - able to use trading technology comfortably
+ Strong attention to detail - Accurate and conscientious
+ Team player - Excellent interpersonal skills - Ability to collaborate with more junior and senior people comfortably.
+ Strong independent worker - ability to take ownership & responsibility of tasks and projects with minimal involvement of other members of the team.
+ High self-motivation - always go the extra mile
+ Good knowledge of Microsoft Office (especially Outlook, Word, Excel and PPT), any additional technical skills or experiences related to data management will be beneficial.
+ Strong interest in financial markets and willingness to build knowledge across the markets offered on Tradeweb.
+ Experience or exposure to a client-focused position preferred.
**The working hours are 8am-5.30pm.**
**Company Description**
Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.
Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.
Tradeweb Markets LLC ("Tradeweb") is proud to be an EEO Minorities/Females/Protected Veterans/Disabled/Affirmative Action Employer.
Policy Statement Link:**
European Client Relations - French Speaking
Posted today
Job Viewed
Job Description
An exciting entry-level opportunity has arisen to join Tradeweb's European Client Relations Team, with a particular focus for the French region. The role is based in London. Working in a challenging and dynamic environment, you will be someone who has an interest in starting a career in financial services, who enjoys working in a team environment and is motivated to learn new things.
**Job Responsibilities:**
**Operational support to the institutional clients:**
+ Be responsible for the operational onboarding of new customers, setting up users' profiles, and adjusting users' accesses.
+ Assist in any billing or regulatory configuration on various client types and across regions.
+ Assist clients with troubleshooting around daily usage inquiries.
+ Coordinate with clients' Back and Middle offices to configure the relevant post-trade solutions, tailored to their transaction reporting and monitoring requirements.
+ Participate in client calls to discuss their workflows and expectations on our pre-trade, trading and post-trade offerings.
+ Monitor and answer any incomings on chats, emails or phone.
**Administrative support to the internal teams:**
+ Participate in building guides on new functionalities and updating current protocols to stay up-to-date with the company growth and market changes.
+ Draft summaries and sales notes after client calls or visits.
+ Actively collate clients' feedback with appropriate internal teams.
+ Provide regular monitoring and updates to the wider teams on reoccurring events and processes.
+ Communicate and coordinate with other teams in the company to help fix issues quickly, answer customers' queries and ensure any set up or update is made in a timely manner.
+ Participate in the training of new joiners and existing members of the team.
**Client Relations:**
+ Provide initial demos of the platform for new Traders or Admin users.
+ Help educate clients on how they could maximize the usage of the platform.
+ Support trading activity and ensure that clients have the necessary information to execute trades.
+ Begin to build relationships with new and existing clients.
+ Provide reliable support to the Sales team and participate in relationship management and the selling of new products/ functionalities to their clients.
+ Deliver Tradeweb's white-glove service.
**Required Qualifications:**
+ Fluency in French and English.
+ Any additional European language is beneficial.
+ Ability to work in a high-pressure, fast-paced environment
+ Good time management skills - able to work efficiently within short timeframes.
+ Technical savvy - able to use trading technology comfortably
+ Strong attention to detail - Accurate and conscientious
+ Team player - Excellent interpersonal skills - Ability to collaborate with more junior and senior people comfortably.
+ Strong independent worker - ability to take ownership & responsibility of tasks and projects with minimal involvement of other members of the team.
+ High self-motivation - always go the extra mile
+ Good knowledge of Microsoft Office (especially Outlook, Word, Excel and PPT), any additional technical skills or experiences related to data management will be beneficial.
+ Strong interest in financial markets and willingness to build knowledge across the markets offered on Tradeweb.
+ Experience or exposure to a client-focused position preferred.
**The working hours are 8am-5.30pm.**
**About Tradeweb:**
Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.
Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.
Tradeweb values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.
**Private Policy Statement Link:**
Customer Service Advisor - Client Relations
Posted today
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Job Description
Senior Aesthetician & Client Relations Specialist
Posted today
Job Viewed
Job Description
Responsibilities:
- Perform advanced aesthetic treatments with precision and care.
- Conduct thorough client consultations to assess needs and recommend treatments.
- Develop and implement personalized treatment plans.
- Build and maintain strong, long-term client relationships.
- Ensure client comfort, safety, and satisfaction throughout their visit.
- Manage client appointments and follow-up communications.
- Maintain impeccable hygiene and sterilization standards in treatment rooms.
- Stay current with industry advancements and new treatment modalities.
- Contribute to team meetings and assist in staff training.
- Manage skincare product inventory and client product recommendations.
- NVQ Level 3/4 or equivalent in Beauty Therapy.
- Certified in advanced aesthetic treatments (e.g., laser, chemical peels).
- Minimum 3-5 years of experience as an Aesthetician.
- Proven ability to build and maintain client relationships.
- Excellent communication and interpersonal skills.
- Knowledge of skincare products and ingredients.
- Passion for the beauty and wellness industry.
- Ability to work effectively in a team environment.
- Basic understanding of clinic administration.
Remote Administrative Assistant - Client Relations
Posted today
Job Viewed
Job Description
Senior Beauty Advisor & Client Relations Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Provide expert advice and consultations on beauty products, skincare, and makeup application to clients.
- Build and maintain strong, long-lasting relationships with a portfolio of high-value clients.
- Manage client appointments, bookings, and follow-ups to ensure a seamless customer journey.
- Handle customer inquiries, feedback, and complaints in a professional and timely manner, aiming for first-contact resolution.
- Organize and host client events, workshops, and exclusive in-store experiences.
- Maintain immaculate presentation of beauty counters and product displays.
- Process sales transactions accurately and efficiently.
- Assist in training and mentoring junior beauty advisors.
- Monitor customer feedback and trends to identify areas for service improvement.
- Achieve individual and team sales targets through excellent client engagement.
- Collaborate with the marketing team on promotional activities and new product launches.
Qualifications:
- Previous experience in a senior beauty advisory or client management role within the beauty or luxury retail sector.
- Proven track record of exceptional customer service and sales performance.
- In-depth knowledge of beauty products, skincare, and makeup trends.
- Excellent communication, interpersonal, and presentation skills.
- Strong organizational and time management abilities.
- A passion for the beauty industry and a commitment to client satisfaction.
- Ability to work effectively in a team and independently.
- Flexibility to work some evenings and weekends as required by the hybrid schedule.
- Relevant beauty qualifications or certifications are desirable.
This is an exciting opportunity for an experienced beauty professional to take on a leadership role, contributing to client satisfaction and sales growth in a reputable beauty establishment.
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Head of Client Relations, Pension Administration
Posted today
Job Viewed
Job Description
Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable tran.
Remote Real Estate Agent - Client Relations Specialist
Posted 10 days ago
Job Viewed
Job Description
Responsibilities:
- Engage with potential buyers and sellers through various remote channels (phone, email, video calls).
- Conduct virtual property tours and provide detailed information about listings.
- Identify client needs and match them with suitable properties.
- Prepare and present comparative market analyses (CMAs) to sellers.
- Negotiate offers and guide clients through the closing process.
- Maintain a deep understanding of the local property market trends and values.
- Build and nurture strong relationships with clients, ensuring a positive experience.
- Manage and update property listings and client databases.
- Collaborate with marketing teams to promote properties effectively.
- Ensure all legal and regulatory requirements are met during transactions.
- Stay updated on industry best practices and technological advancements in real estate.
- Achieve sales targets and contribute to the overall success of the agency.
Qualifications:
- Valid real estate license or qualification required to operate in the UK.
- Proven experience as a Real Estate Agent or in a client-facing sales role.
- Excellent communication, negotiation, and interpersonal skills.
- Strong understanding of the real estate market and transaction processes.
- Proficiency in using CRM software and virtual meeting platforms.
- Ability to work autonomously, manage time effectively, and maintain high productivity in a remote setting.
- Self-motivated with a results-oriented approach.
- Excellent organizational skills and attention to detail.
- Must have a reliable internet connection and a professional home office setup.
- Experience with digital marketing and virtual tours is a significant advantage.
- A commitment to providing exceptional client service.