What Customer Service Roles Jobs are in Lincoln?

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 15 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50.2 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1006/ / /R/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

One Stop • lincoln • Permanent • Working hours 8 • Apply by 13-Jul-2026

We\'re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will be working in a fast paced retail environment where no day is the same.

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the store\'s appearance.

As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback.

With your guidance, your store will always remain a safe place to work and shop.

• I know my customers and serving them with passion and pride, giving great natural service.
• I actively encourage customers to give feedback on their shopping trip through completing the \"have your say\" survey.
• I work across all areas of the store including, online, the tills, replenishment, vending and stock routines to ensure tasks are completed to meet the needs of our customers.
• Putting into practice the training I have received to ensure we work all work safely.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about my stores performance, understanding the part I play and what we need to do together to deliver profit.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• Ensuring I clock in and out at the start and end of my shift to ensure I am paid accurately for the hours I work.
• I keep myself, my colleagues and customers safe by following the security procedures and wearing safety equipment where available.
• I always follow the think 25 policy when serving age restricted products to all customers.
• Responding quickly to assistance calls or interventions on self-service checkouts, explaining what you are doing to the customer.
• I work in a clean, tidy and organised manner keeping aisles clear of congestion.
• At certain times I may be responsible for running the shift in the absence of my Shift Leader and Store Manager.
• I ensure I follow all the training I have received in order to keep the myself, others and the store safe and legal.
• If this store has a Post Office Local, Your duties will include the day to day operations of the post office therefore you will be required to undertake a Post Office Financial and criminal conviction background check, which you will be required to pass in order to proceed with this role, if these checks fail, we will be forced to withdraw the job offer.

Serving our customers, communities and planet a little better every day.

• Our customers are at the heart of everything we do
• We treat each other how they like to be treated
• We work together as one team
• We make thing\'s easier

One Stop Stores Limited is a retail convenience business with over 1,000 company and franchise neighbourhood stores across Great Britain. We employ more than 10,500 colleagues.

The majority of our stores are open seven days a week from 7am to 10pm and offer local communities an impressive range of fresh and chilled food, cupboard essentials, lunchtime meal deals, frozen food, household essentials, snacks and treats and beers, wines and spirits. Whether it\'s popping in for a quick snack or grabbing ingredients for an evening meal, One Stop has everything its customers\' need.

In addition to One Stop\'s comprehensive product range, many of our stores offer services to enhance the shopping experience, including free cash machines, Post Office, Evri Parcelshop, PayPoint (for bill payments and mobile top-up), lottery, as well as vending solutions such as Costa Coffee and Tango Ice Blast.

One Stop is a subsidiary of Tesco which acquired the stores in 2003. We operate as a separate business from our Head Office, also known as Store Support Centre in Brownhills, Walsall, West Midlands and we service our stores from 3 distribution centres in Brownhills, Nursling (Hampshire) and Wakefield (West Yorkshire).

With our stores situated throughout England and Wales, there\'s sure to be One Stop near where you live or work.

We\'re proud to have been accredited Disability Leader Level 3 and we\'re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

One Stop will only recruit individuals who have passed the school leaver\'s age. To find out the school leavers age for your country please click here

LincolnshireCoop is seeking a Customer Services Assistant in North Kesteven. This role involves working on checkouts, replenishing stock, and promoting membership benefits while delivering exceptional customer service.

Great candidates will demonstrate a passion for customer service, excellent communication skills, and teamwork abilities. Benefits include 30 days annual leave, pension scheme, and generous colleague discounts.

Chartwells Independent is looking for a Catering Assistant in Lincoln. In this fast-paced role, you'll prepare delicious food and represent our brand positively. A genuine passion for customer service and teamwork is essential. The position is part of Compass Group UK&I, supporting various sectors.

You'll work 50.2 weeks a year with opportunities for career advancement in a supportive environment where individuality is valued.

About the role What is in it for you Job Description

We’re looking for a Customer Service Assistantto join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will be working in a fast paced retail environment where no day is the same.

You will plays an important role in the day-to-day operations ofour store activities byproviding excellent customer service,stocking shelves, processing payments and helping maintain the store’s appearance.

As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback.

With your guidance, your store will always remain a safe place to work and shop.

• I know my customers and serving them with passion and pride, giving great natural service.
• I actively encourage customers to give feedback on their shopping trip through completing the ‘have your say’ survey.
• I work across all areas of the store including, online, the tills, replenishment, vending and stock routines to ensure tasks are completed to meet the needs of our customers.
• Putting into practice the training I have received to ensure we work all work safely.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about my stores performance, understanding the part I play and what we need to do together to deliver profit.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• Ensuring I clock in and out at the start and end of my shift to ensure I am paid accurately for the hours I work.
• I keep myself, my colleagues and customers safe by following the security procedures and wearing safety equipment where available.
• I always follow the think 25 policy when serving age restricted products to all customers.
• Responding quickly to assistance calls or interventions on self-service checkouts, explaining what you are doing to the customer.
• I work in a clean, tidy and organised manner keeping aisles clear of congestion.
• At certain times I may be responsible for running the shift in the absence of my Shift Leader and Store Manager.
• I ensure I follow all the training I have received in order to keep the myself, others and the store safe and legal.
• If this store has a Post Office Local, Your duties will include the day to day operations of the post office therefore youwill be required to undertake a Post Office Financial and criminal conviction background check, which you will be required to pass in order to proceed with this role, if these checks fail, we will be forced to withdraw the job offer.’

Serving our customers, communities and planet a little better every day.

• Our customers are at the heart of everything we do
• We treat each other how they like to be treated
• We work together as one team
• We make thing’s easier

One Stop Stores Limited is a retail convenience business with over 1,000 company and franchise neighbourhood stores across Great Britain. We employ more than 10,500 colleagues.

The majority of our stores are open seven days a week from 7am to 10pm and offer local communities an impressive range of fresh and chilled food, cupboard essentials, lunchtime meal deals, frozen food, household essentials, snacks and treats and beers, wines and spirits. Whether it’s popping in for a quick snack or grabbing ingredients for an evening meal, One Stop has everything its customers’ need.

In addition to One Stop’s comprehensive product range, many of our stores offer services to enhance the shopping experience, including free cash machines, Post Office, Evri Parcelshop, PayPoint (for bill payments and mobile top-up), lottery, as well as vending solutions such as Costa Coffee and Tango Ice Blast.

One Stop is a subsidiary of Tesco which acquired the stores in 2003. We operate as a separate business from our Head Office, also known as Store Support Centre in Brownhills, Walsall, West Midlands and we service our stores from 3 distribution centres in Brownhills, Nursling (Hampshire) and Wakefield (West Yorkshire).

With our stores situated throughout England and Wales, there’s sure to be One Stop near where you live or work.

One Stop will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country pleaseclick here

One Stop is hiring a Customer Service Assistant to join their team in Lincoln. This role involves providing top-notch customer service, managing store operations, and ensuring a safe shopping environment for all customers.

Applicants should have a strong focus on service delivery and a willingness to participate in the store's community activities. A commitment to following safety protocols and delivering customer satisfaction is essential for this position.

Lincolnshire Co-op is hiring a Customer Services Assistant in Navenby. You'll help keep the store stocked and deliver a friendly shopping experience. Join a passionate team and enjoy benefits like 30 days annual leave and a generous discount.

No specific qualifications are needed, but you should be motivated, reliable, and eager to support your colleagues. We value your personality and skills, and we’ll provide the necessary training.

Gem Partnership in Heighington is seeking a Customer Service Agent to join their dynamic team. The role involves providing advice and support to customers before and after sales and may also include work in the Returns Department.

The ideal candidate should possess strong communication abilities, a team spirit, and experience in a customer-focused environment. This full-time position is offered on a temp to perm basis, with a normal working week of 42.5 hours.

Our client in Newton Aycliffe is looking for a Customer Service Agent to join their ever-expanding, tight-knit and high-performing team, where benefits include monthly company lunches, free parking and staff discount.

Reporting to the Customer Service Manager, you will work within their Customer Service department to provide advice and guidance to customers, supporting them in both pre-sale and after-sales care. You will also be trained to work in the Returns Departments and on the Trade Counter too.

You will be the voice of their organisation. As such, this role best suits upbeat and self‑motivated individuals for whom attention to detail and accuracy are key. As they strive for the timely and thorough handling of enquiries and returns, it is important that you have the organisational skills and the ability to effectively prioritise your workload.

This is a full‑time position offered on a temp to perm basis.

The normal working week will be Monday to Friday from 8.30am to 5.30pm. 42.5 hours per week.

• Prioritise and process customer queries and requests submitted by telephone, email, live chat or social media
• Investigate and resolve any customer complaints with patience and empathy, always aiming to reach resolution at first point of contact
• Communicate with customers about their orders, including any delays or changes in delivery
• Cancel and refund customer orders when requested
• Communicate with courier services in regards to late or missing deliveries
• Arrange returns of faulty items in line with the Returns Policy
• Help customers to register online and process their orders through the website
• Assist customers with product queries
• Check product availability for customer orders, offering suitable substitutes for out of stock items where appropriate.

• Previous experience of working in a customer focused environment
• Positive energy – Willing to go the extra mile for each and every customer
• Team spirit – Great customer service relies on effective teamwork
• Confidence – They are looking for people’s people who can establish common ground, remain calm under pressure and work towards positive outcomes with confidence.
• Sparkling telephone manner – Customers must feel like you can relate to them with empathy through clear and effective communication